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Become A Manager Of Clinical Services

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Working As A Manager Of Clinical Services

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $95,580

    Average Salary

What Does A Manager Of Clinical Services Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Manager Of Clinical Services

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Manager Of Clinical Services jobs

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Manager Of Clinical Services Demographics

Gender

Female

63.9%

Male

33.6%

Unknown

2.5%
Ethnicity

White

81.7%

Hispanic or Latino

9.0%

Asian

6.6%

Unknown

1.8%

Black or African American

0.9%
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Languages Spoken

Spanish

40.0%

French

26.7%

Italian

13.3%

Yoruba

6.7%

Gujarati

6.7%

Thai

6.7%
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Manager Of Clinical Services Education

Schools

University of Phoenix

21.6%

Walden University

8.1%

Central Michigan University

5.4%

Ohio University -

4.1%

Arizona State University

4.1%

University of Pennsylvania

4.1%

University of Illinois at Chicago

4.1%

Adelphi University

4.1%

University of Missouri - Columbia

4.1%

Saint Louis University-

4.1%

Cardinal Stritch University

4.1%

Capella University

4.1%

George Washington University

4.1%

Western Michigan University

4.1%

Michigan State University

4.1%

Oregon Health & Science University

4.1%

Indiana Wesleyan University

4.1%

University of Southern Maine

2.7%

Baton Rouge Community College

2.7%

University of Florida

2.7%
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Majors

Nursing

26.1%

Business

13.8%

Health Care Administration

10.1%

Management

7.8%

Social Work

7.1%

Pharmacy

7.1%

Psychology

4.1%

Counseling Psychology

3.7%

Mental Health Counseling

3.4%

School Counseling

2.2%

Education

2.2%

Finance

2.2%

Public Health

1.5%

Biology

1.5%

Clinical Psychology

1.5%

Food And Nutrition

1.1%

Health Education

1.1%

Elementary Education

1.1%

Nursing Science

1.1%

Medical Technician

1.1%
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Degrees

Masters

43.2%

Bachelors

24.7%

Other

12.0%

Doctorate

7.6%

Associate

6.5%

Certificate

4.9%

Diploma

0.8%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Manager Of Clinical Services Salaries

Job Title Company Location Start Date Salary
Manager of Clinical Services Janali, LLC Milwaukee, WI Oct 01, 2015 $122,699 -
$124,800
Manager of Clinical and Special Pharmacy Services Janali, LLC. Milwaukee, WI Jun 08, 2015 $121,326 -
$124,800
Manager of Clinical Services Janali, LLC Milwaukee, WI Apr 01, 2014 $112,322 -
$125,220
Manager, Clinical Trial Services (Data Management) Roche Molecular Systems, Inc. Pleasanton, CA Aug 31, 2015 $109,803 -
$150,000
Delivery Manager-Clinical Services Edifecs, Inc. Bellevue, WA Apr 27, 2013 $101,400
Delivery Manager-Clinical Services Edifecs, Inc. Bellevue, WA Nov 01, 2011 $100,755
Clinical Services Manager R.P. Gupta & Associaltes, M.D., P.A. Fort Lauderdale, FL Oct 01, 2012 $100,000
Project Leads Manager, Clinical Data Services Parexel International Baltimore, MD Mar 27, 2015 $98,051
Manager, Clinical Services & CMS Compliance Hancock Pharmacy, Inc. New York, NY Jan 09, 2016 $81,435
Clinical Services Manager S J Pahng Md PC NY Feb 25, 2015 $80,433
Clinical Services Manager S J Pahng Md PC NY Jan 03, 2014 $78,075
Manager, Clinical Services & Performance Improvement Hope In Home Care LLC Newport News, VA Jan 15, 2016 $76,170
Clinical Services Manager S.J. Pahng, M.D., P.C. NY Jan 01, 2011 $75,132
Manager of Clinical Integration & Analytics Servic New Haven Community Medical Group, Inc. New Haven, CT Apr 01, 2013 $75,000
Manager of Clinical Services Creative Hospice Care, Inc. Roswell, GA Apr 01, 2011 $75,000
Clinical Service Manager S.J.Pahng, M.D., PC NY Jan 01, 2011 $74,151
Clinical Services Manager S.J. Pahng, M.D., P.C. NY Jan 15, 2011 $74,151
Clinical Manager, Services To Students With Disabi College Entrance Examination Board New York, NY Aug 27, 2010 $69,534 -
$81,950
Manager, Clinical Services Go and Go, M.D., P.A. Boynton Beach, FL Dec 21, 2009 $65,000

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Top Skills for A Manager Of Clinical Services

RegulatoryComplianceProceduresOversightClinicalServicesClinicalStaffPatientCareClinicalSupervisionMentalHealthSafetyCustomerServicePharmacyDiseaseClinicalOperationsElectronicMedicalRecordLaboratoryEmergencyQualityImprovementPerformanceImprovementHiv/AidsHipaa

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Top Manager Of Clinical Services Skills

  1. Regulatory Compliance
  2. Procedures
  3. Oversight
You can check out examples of real life uses of top skills on resumes here:
  • Developed and implemented numerous policies, procedures and process changes to ensure compliance, safety, quality patient care.
  • Provided clinical and administrative oversight to supervisory staff adhering to the Sanctuary Model of Trauma Informed Care.
  • Provided regulatory research and advised clinical services on legal and regulatory compliance.
  • Applied leadership skills to oversee clinical and administrative supervision of clinical staff and program development.
  • Cooperated with other health related agencies and organizations in providing streamlines patient care.

Top Manager Of Clinical Services Employers

Manager Of Clinical Services Videos

Clinical Nutrition Manager, Career Video from drkit.org

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