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Manager of clinical services skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Cara Young Ph.D.,
Ashley Bell MSN, RN, OCN, CNE
Below we've compiled a list of the most critical manager of clinical services skills. We ranked the top skills for managers of clinical services based on the percentage of resumes they appeared on. For example, 21.7% of manager of clinical services resumes contained patients as a skill. Continue reading to find out what skills a manager of clinical services needs to be successful in the workplace.

15 manager of clinical services skills for your resume and career

1. Patients

Here's how managers of clinical services use patients:
  • Assist patients with telephone registration procedure to include providing general information regarding managed care policies and appointment scheduling options.
  • Implemented a drug procurement program that assisted indigent patients in obtaining medications through pharmaceutical manufacturer patient assistance programs.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how managers of clinical services use patient care:
  • Provide clinical expertise and leadership to facilitate ongoing needs of operations and delivery of evidence-based patient care to promote quality outcomes/measures.
  • Collaborate with surgeons, anesthesiologists and administration as well as other departments to maximize efficiency while assuring the safest patient care.

3. Clinical Services

Here's how managers of clinical services use clinical services:
  • Managed utilization review and quality improvement collectively with clinical services, account management and Network development.
  • Managed the accounting functions for the Clinical Services Division including both operating and capital budgeting.

4. Home Health

Here's how managers of clinical services use home health:
  • Prepared educational material and presented at clinical staff Meetings, case conference meetings, and home health aide meetings.
  • Managed non-skilled Home Health Division.

5. Social Work

Here's how managers of clinical services use social work:
  • Supervised all clinical staff including RN, LPN, Social Worker, Physical therapist, Occupational therapist, Speech therapist.
  • Expanded RD meeting to encompass clinical staff support such as Fitness Specialists, and social workers.

6. Quality Care

Here's how managers of clinical services use quality care:
  • Work in collaboration with Administration and clinicians to ensure quality care and the exceptional patient experience is delivered.
  • Conduct ongoing Performance Improvement Studies to assure continuous quality care with quarterly reports.

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7. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how managers of clinical services use quality improvement:
  • Implemented continuing quality improvement program, maintained staffing coverage, participated in hiring process and implemented staff performance evaluations.
  • Facilitated department Process Quality Improvement and Peer Review and provided input to the Director regarding clinical performance evaluations.

8. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how managers of clinical services use mental health:
  • Developed and implemented a comprehensive mental health component including a contract psychiatrist and licensed clinician.
  • Provided mental health educational services to all assigned inmates.

9. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how managers of clinical services use clinical operations:
  • Utilized clinical expertise to bridge training and implementation between finance and clinical operations.
  • Supervised daily clinical operations for a 26-member team.

10. Regulatory Compliance

Here's how managers of clinical services use regulatory compliance:
  • Designed and facilitated educational programs, regulatory compliance training, and staff development.
  • Developed proposal for remodeling focused on HIPAA and State regulatory compliance.

11. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how managers of clinical services use infection control:
  • Completed several Implementations of TheraDoc (infection control and clinical surveillance system).
  • Consulted with other departments on infection control practices.

12. Patient Satisfaction

Here's how managers of clinical services use patient satisfaction:
  • Facilitate quality, patient and family-centered care, outcomes including patient satisfaction.
  • Implemented initiatives that positively impacted patient delivery and patient satisfaction.

13. Staff Development

Here's how managers of clinical services use staff development:
  • Provided leadership, support and staff development for professional and nonprofessional personnel.
  • Conduct professional staff development seminars for internal & external customers.

14. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how managers of clinical services use direct supervision:
  • Direct supervision over licensed and unlicensed personnel.
  • Provided direct supervision for Front Desk Coordinator, Medical Records, Charge Entry, Pre-Registration and Work Center support staff.

15. Discharge Planning

Here's how managers of clinical services use discharge planning:
  • Provided appropriate and timely discharge planning.
  • Supervised the Therapists and case management staff in Individual Therapy interventions, crisis planning, goal formulation and discharge planning.
top-skills

What skills help Managers Of Clinical Services find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager of clinical services resumes?

Dr. Cara Young Ph.D.Dr. Cara Young Ph.D. LinkedIn profile

Associate Professor, The University of Texas at Austin

More than skills, it is what school/program the student is graduating from and the types of clinical experiences they have had while in school, and the number of hours spent in those clinical settings.

What type of skills will young Managers of clinical services need?

Ashley Bell MSN, RN, OCN, CNEAshley Bell MSN, RN, OCN, CNE LinkedIn profile

Assistant Professor, Missouri Baptist University

In addition to critical thinking and clinical judgment skills, students should have skills sets in resiliency and emotional intelligence.

List of manager of clinical services skills to add to your resume

Manager of clinical services skills

The most important skills for a manager of clinical services resume and required skills for a manager of clinical services to have include:

  • Patients
  • Patient Care
  • Clinical Services
  • Home Health
  • Social Work
  • Quality Care
  • Quality Improvement
  • Mental Health
  • Clinical Operations
  • Regulatory Compliance
  • Infection Control
  • Patient Satisfaction
  • Staff Development
  • Direct Supervision
  • Discharge Planning
  • HIPAA
  • EMR
  • Medicaid
  • Rehabilitation
  • Clinical Support
  • Autism
  • Compassion
  • Clinical Oversight
  • Regulatory Agencies
  • Surgery
  • Clinical Supervision
  • FTE
  • Clinical Documentation
  • Group Therapy
  • OSHA
  • Healthcare Professionals
  • Staff Training
  • Direct Reports
  • JCAHO
  • PET
  • Customer Satisfaction
  • Utilization Management
  • CMS
  • Program Development
  • IV
  • Process Improvement
  • Radiology
  • Data Analysis
  • FDA
  • Performance Evaluations
  • QA
  • Therapy Management
  • Federal Regulations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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