What does a manager of consulting services do?
A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.
Manager of consulting services responsibilities
Here are examples of responsibilities from real manager of consulting services resumes:
- Implement CRM tool, lead client meetings, and interact with CIO.
- Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
- Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
- Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
- Cloud base, omni-channel messaging system for a global data security firm.
- Train staff and develop protocols for registration and billing for two EMR systems.
- Project manager and functional analyst for CRM implementations.
- Design and develop systems infrastructure and associate management information systems.
- Provide consultation and management support to the organization administrative infrastructure helping to improve processes to govern multiple levels of service initiatives.
- Create value-added reporting for management insights and decision-making by integrating multiple data sources to tell a story using data visualization techniques.
- Collaborate in preparing and implementing key HIPAA policies & procedures for the entire clinical enterprise.
- Exercise the essential safeguards to ensure HIPAA privacy and security regulations are follow accordingly.
Manager of consulting services skills and personality traits
We calculated that 10% of Managers Of Consulting Services are proficient in Project Management, Business Development, and CRM. They’re also known for soft skills such as Business skills, Organizational skills, and Analytical skills.
We break down the percentage of Managers Of Consulting Services that have these skills listed on their resume here:
- Project Management, 10%
Managed and trained team to ensure proper proficiency with OnBase implementation and development, effective project management and industry specific knowledge.
- Business Development, 7%
Establish planning initiatives to develop and maintain industry relationships that provide opportunities for new business developments.
- CRM, 7%
Led Operational Acceptance Testing activities for enterprise CRM application (Clarify)with 17 interfacing systems in multiple environments.
- Business Plan, 6%
Coordinated and constructed a business plan designed to maximize available space, maintain acceptable levels of profitability and resolve problems quickly.
- Digital Marketing, 6%
Integrated digital marketing efforts for 14 brands and associated advertising agencies.
- Cloud, 6%
Formulated cloud solution for hotel that reduced costs and upgraded their infrastructure, as well as providing disaster recovery solutions.
Most managers of consulting services use their skills in "project management," "business development," and "crm" to do their jobs. You can find more detail on essential manager of consulting services responsibilities here:
Business skills. To carry out their duties, the most important skill for a manager of consulting services to have is business skills. Their role and responsibilities require that "it managers must develop and implement strategic plans to reach the goals of their organizations." Managers of consulting services often use business skills in their day-to-day job, as shown by this real resume: "delivered multiple successful and concurrent engagements: $4.5m infrastructure & technical architecture strategic services for fbi resulting in repeat business/renewal. "
Organizational skills. Another essential skill to perform manager of consulting services duties is organizational skills. Managers of consulting services responsibilities require that "some it managers must coordinate the work of several different it departments to make the organization run efficiently." Managers of consulting services also use organizational skills in their role according to a real resume snippet: "provided advice to client leadership on program governance, organizational change management, and technology. "
Analytical skills. managers of consulting services are also known for analytical skills, which are critical to their duties. You can see how this skill relates to manager of consulting services responsibilities, because "it managers must analyze problems and consider and select the best ways to solve them." A manager of consulting services resume example shows how analytical skills is used in the workplace: "drive deliverables for software configuration and data integrations with erp systems. "
Communication skills. For certain manager of consulting services responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a manager of consulting services rely on this skill, as "it managers must explain their work to top executives and give clear instructions to their subordinates." For example, this snippet was taken directly from a resume about how this skill applies to what managers of consulting services do: "managed the communications for the acquisition and integration of a professional services company. "
Leadership skills. Another crucial skill for a manager of consulting services to carry out their responsibilities is "leadership skills." A big part of what managers of consulting services relies on this skill, since "it managers must lead and motivate it teams or departments so that workers are efficient and effective." How this skill relates to manager of consulting services duties can be seen in an example from a manager of consulting services resume snippet: "provide leadership, develop process improvements, and manage risk in financial services. "
The three companies that hire the most manager of consulting servicess are:
Compare different managers of consulting services
Manager of consulting services vs. Service delivery manager
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
While similarities exist, there are also some differences between managers of consulting services and service delivery manager. For instance, manager of consulting services responsibilities require skills such as "crm," "business plan," "digital marketing," and "governance." Whereas a service delivery manager is skilled in "customer service," "continuous improvement," "san," and "slas." This is part of what separates the two careers.
Service delivery managers really shine in the finance industry with an average salary of $102,592. Comparatively, managers of consulting services tend to make the most money in the manufacturing industry with an average salary of $90,454.On average, service delivery managers reach similar levels of education than managers of consulting services. Service delivery managers are 4.0% less likely to earn a Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.Manager of consulting services vs. Integration manager
An integration manager is responsible for monitoring the operational processes, developing strategic procedures to increase the efficiency and productivity of the workforce, as well as evaluating the optimal performance of network systems to support the daily business functions. Integration managers work closely with a project team to improve project management techniques and produce accurate deliverables. They also analyze budget reports and adjust the technical approach based on clients' specifications and requirements. An integration manager must have excellent technical and communication skills, especially on spotting operational inconsistencies causing the delay in operations.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that manager of consulting services responsibilities requires skills like "business plan," "digital marketing," "cloud," and "governance." But an integration manager might use other skills in their typical duties, such as, "architecture," "customer service," "continuous improvement," and "xml."
On average, integration managers earn a higher salary than managers of consulting services. Some industries support higher salaries in each profession. Interestingly enough, integration managers earn the most pay in the professional industry with an average salary of $118,118. Whereas managers of consulting services have higher pay in the manufacturing industry, with an average salary of $90,454.In general, integration managers achieve similar levels of education than managers of consulting services. They're 2.2% more likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.Manager of consulting services vs. Engagement manager
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
The required skills of the two careers differ considerably. For example, managers of consulting services are more likely to have skills like "business plan," "governance," "account management," and "career development." But a engagement manager is more likely to have skills like "analytics," "customer service," "digital transformation," and "portfolio."
Engagement managers earn the best pay in the professional industry, where they command an average salary of $141,730. Managers of consulting services earn the highest pay from the manufacturing industry, with an average salary of $90,454.When it comes to education, engagement managers tend to earn similar degree levels compared to managers of consulting services. In fact, they're 3.9% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Manager of consulting services vs. Delivery manager
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Even though a few skill sets overlap between managers of consulting services and delivery managers, there are some differences that are important to note. For one, a manager of consulting services might have more use for skills like "business plan," "governance," "account management," and "business process." Meanwhile, some responsibilities of delivery managers require skills like "customer service," "exceptional client," "portfolio," and "scrum. "
Delivery managers enjoy the best pay in the technology industry, with an average salary of $115,508. For comparison, managers of consulting services earn the highest salary in the manufacturing industry.delivery managers reach similar levels of education compared to managers of consulting services, in general. The difference is that they're 4.3% more likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.Types of manager of consulting services
Updated January 8, 2025
