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Manager of consulting services work from home jobs

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  • Epic Cadence Project Manager

    Onpoint Search Consultants 4.2company rating

    Remote job

    What you will find ... 100% REMOTE 6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... Project Manager for Epic Cadence & Referrals Epic Cadence & Referral build validation Project Manage Referrals & Online Scheduling Identify potential roadblocks to project milestones & goals Organize project timelines, resources, and document progress Facilitate meetings for Epic Cadence analysts Liaison with Epic MyChart team to ensure project alignment Wish list ... 3+ years Epic Cadence build 2+ years Epic project management or team lead REQUIRED Epic Cadence Certification REQUIRED align with PST hours Epic Referrals design & build MyChart a plus
    $77k-118k yearly est. 3d ago
  • Entry Level Project Manager (Remote)

    TBS Solutions LLC

    Remote job

    The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.
    $77k-108k yearly est. 60d+ ago
  • Head of Consulting Services

    Metaculus

    Remote job

    Metaculus is a leading public forecasting platform, dedicated to providing trusted insights on complex, global challenges. We offer forecasting services and decision support tools to organizations tackling critical issues such as geopolitical risk, frontier AI, and global public health, helping them harness forecasting and collective intelligence to improve policy and business outcomes. As a Public Benefit Corporation, we're committed not only to supporting clients but also to serving the broader public good by improving collective understanding of critical global issues. The Role We're seeking a Head of Consulting Services to lead and grow consulting as a core part of Metaculus's strategy, both as a revenue source and as a way to drive better decision-making on some of the world's most important challenges. This person will take responsibility for shaping our client pipeline, owning client relationships end-to-end, and ensuring we deliver high-quality, high-value work products. They'll also collaborate closely with our product team to translate client needs into platform enhancements, while leveraging our continuously improving tools to solve client challenges. This role is suited for someone who's energized by hands-on business development and project delivery work in the near term, while also having the experience to build, train, and oversee a team that can significantly grow Metaculus's ability to serve more clients and partners. Key Responsibilities Business Development Close deals in our existing pipeline and develop new opportunities through outbound prospecting, targeting corporate, government, and NGO clients Qualify and convert inbound leads; strategize on growing our inbound pipeline Develop proposals, negotiate contracts, and manage deal pipeline Create pricing models for different engagement types Client Relationship Management Serve as the primary client relationship owner throughout the engagement lifecycle Handle client onboarding and expectation setting Cultivate long-term partnerships for repeat business Project Delivery Lead project scoping, timeline development, and deliverable definition Collaborate with our Forecasting Program Coordinator on resource allocation, quality standards, and process optimization Oversee project execution to ensure on-time, on-budget delivery Conduct quality assurance and post-project evaluation Team Building & Operations Hire and manage team members as the practice grows Develop standardized processes for client onboarding and project management Build scalable systems to support a growing client base Establish quality standards and project delivery methodologies Requirements 5+ years consulting experience (e.g., Big 3 or other large firm, or quantitative boutique) Proven business development and client management track record Comfortable working with both corporate and government/NGO environments Excellent project delivery capabilities Experience hiring, training, and managing junior staff Benefits Compensation: Competitive salary Additional performance-based compensation Meaningful equity package. Fully Remote Unlimited PTO Flexible Hours provided that you are consistently available for meetings and collaboration between 8:30 AM to 12:30 PM Pacific Time. Health Benefits for US-based Hires Professional Growth Opportunities (conferences, workshops, etc.) The chance to apply your consulting expertise toward solving consequential problems and contributing to the public good.
    $100k-145k yearly est. Auto-Apply 60d+ ago
  • Manager of Consulting Services

    Civitta

    Remote job

    Job DescriptionReady to embark on a journey of opportunity? Join a team of 750+ employees across 20+ countries in a fast-growing, internationally recognized consulting firm. We bring together digital and advisory as an international collaboratory where every talent can shine, every employee can become a partner, and every partner can become a shareholder. We are explorers at heart, powered by diversity, passionate for growth and united by integrity by our core organizational values. Are you passionate about leading complex projects and driving transformative change in international environments? We are seeking a skilled Manager to join our dynamic team, where you will leverage your expertise to oversee impactful projects across diverse sectors and clients. As a trusted partner to international donors, government, and private clients, we prioritize tangible results. Our support extends to various sectors, including agriculture, tourism, public institutions, financial institutions, and SMEs. Take the step towards your journey with us and join us as a Manager of Consulting Services in our Public Sector Advisory stream in the United States.You will: Lead and manage project teams to deliver high-impact solutions for clients in various domains, including economic growth, strategy development, and market research; Develop, maintain, and monitor project budgets and timelines to ensure successful project delivery; Collaborate with clients to understand their needs, scope project objectives, and ensure alignment with strategic goals; Build and nurture relationships with clients, including public institutions, companies,NGOs, and international organizations, to enhance project outcomes and initiate community-focused initiatives; Lead and conduct quantitative and qualitative research and analysis for diagnostics and solutioning for donor, public sector, and private sector clients; Develop innovative solutions that increase competitiveness, promote entrepreneurship, and sustainable growth for startups and SMEs; Conduct comprehensive analyses and utilize your expertise to recommend best practices, benchmark progress, and promote social and economic development; Mentor and support junior project staff, fostering their professional growth and ensuring the delivery of high-quality results. Requirements: Masters degree (MBA, MPA, or economics similar preferred) and 4 - 6 years of relevant experience, preferably in an advisory or consulting setting; Strong analytical and problem-solving skills with a passion for data-driven decision making; Proven ability to manage international projects effectively, leading diverse teams across geographies and working with clients from various sectors; Experience working with international donor agencies, such as USAID and the WorldBank; Excellent communication and interpersonal skills to engage stakeholders and drive collaboration; Excellent spoken and written English required, additional language proficiency is an asset; A results-oriented mindset dedicated to delivering tangible outcomes for clients and the communities they serve; Ability to work from the Arlington, Virginia office at least 3 days/week; Ability and willingness to travel internationally; Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time. Benefits: Fast Professional Growth - we believe in the rapid career development of our employees, offering performance and salary reviews twice a year to ensure you're progressing and rewarded; Flexible Working Hours- enjoy the flexibility to manage your workday and take advantage of the option to work from home when needed, allowing you to maintain a productive and balanced work-life routine; Culture & Connection - from engaging team bonding activities to spontaneous celebrations, we believe in recognizing wins-big or small-and celebrating them together; International Offsite Trips - every year, we travel to a foreign location to spend time together with the entire team from all over Europe, strengthening connections and creating unforgettable memories; Continuous Learning - participate in regular training and experience-sharing sessions to expand your skills and knowledge; Local Benefits Package - health insurance and retirement plan.
    $93k-147k yearly est. 11d ago
  • Director, Client Success

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Director, Client Success to lead Affirm's SMB Client Success organization, driving merchant value, retention, and revenue growth across a diverse portfolio of small and mid-sized business partners. This leader will shape strategy, optimize client success operations, and enable scalable, data-driven engagement models that empower merchants to grow with Affirm. The ideal candidate brings deep experience in customer success and account management, strong operational acumen, and a track record of building and developing high-performing teams. You'll partner cross-functionally with Sales, Marketing, Product, and Analytics to define and execute the SMB success strategy that drives merchant satisfaction and long-term profitability. What You'll Do Lead and develop a high-performing Client Success team supporting SMB merchants across multiple verticals, driving retention, expansion, and satisfaction. Define and execute the strategic vision for SMB Client Success - optimizing coverage models, playbooks, and performance metrics to scale impact efficiently. Partner closely with Sales, Marketing, and Product teams to design initiatives that deepen merchant engagement and accelerate adoption of new Affirm solutions. Use data and analytics to identify key growth opportunities, influence merchant strategies, and optimize business outcomes. Establish and maintain relationships with executive stakeholders across Affirm and within key merchant accounts to align business goals and drive mutual success. Represent the voice of the customer internally to inform product roadmap, operations, and experience improvements. Develop team capabilities through coaching, structured development, and performance management, fostering a culture of accountability and excellence. Drive operational rigor through forecasting, reporting, and consistent review of business health and team performance What We Look For 12+ years of experience in Client Success, Account Management, or related commercial leadership roles, including 5+ years leading managers or senior individual contributors. Proven track record of scaling client success or account management teams in high-growth B2B or SaaS environments; experience in payments, e-commerce, or fintech a plus. Strong strategic and analytical thinking; ability to synthesize insights into actionable plans that drive measurable results. Excellent communication, executive presence, and influencing skills; comfortable engaging at C-level with internal and external stakeholders. Experience with SMB segment strategies and scalable customer engagement models (digital-first, tiered coverage, automation, etc.). Demonstrated ability to attract, develop, and retain top talent in fast-paced, evolving environments. Compensation & Benefits Pay Grade: N Equity Grade: 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $237,500 - $300,000 USA On Target Earnings (all other U.S. states) per year: $211,250 - $273,750 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $95k-139k yearly est. Auto-Apply 22h ago
  • PD Community Engagement Manager

    City of Pueblo, Co 3.2company rating

    Remote job

    The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. * Develops operational plans involving recruiting and marketing campaigns and media and communications tactics * Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs * Selects, trains, develops, and evaluates staff * Manages the work of professional staff members engaged in the design, preparation, and production of public information materials * Directs and supports the day-to-day media activities handled by the Public Information Office staff * Handles high-profile, complex, and controversial media matters * Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach * Coordinates and writes briefing documents for media interviews * Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others * Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff * Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials * Identifies story opportunities for Department subject matter experts to be in the media * Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters * Works closely with the Director of Public Affairs on joint projects and strategies * Oversees development and management of applicable portion of Department budget * Performs other duties as assigned IMPORTANT FUNCTIONS: * May be assigned to perform the duties of similar job classifications of an equal or lower pay grade PHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: * Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds * Occasional walking and standing * Eye/hand/foot coordination: performing work through using two or more body parts or other devices * Handling: Seizing, holding, grasping, through use of hands, fingers, or other means * Hearing: Perceiving and comprehending the nature and direction of sounds * Reaching: Extending the hands and arms or other device in any direction * Repetitive Motions: Making frequent or continuous movements * Sitting: Remaining in a stationary position * Talking: Communicating ideas or exchanging information * Works both indoors and outdoors in all weather conditions with exposure to dust and noise * May also work in an office setting with overhead lighting and long periods of screen time * Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time This position requires: * Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques * Knowledge of government and working in a government/political environment * Knowledge of management principles * Knowledge of AP style * Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing * Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques * Knowledge of computers including word processing applications * Knowledge of social media platforms and websites * Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams * Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed * Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials * Ability to handle sensitive situations with tact and diplomacy * Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence * Ability to direct and effectively supervise a diverse workforce * Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department * Ability to capture the voice of the organization and its officials consistently and convincingly * Ability to prepare and provide professional presentations * Ability to demonstrate excellent problem-solving abilities * Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines * Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures In addition to the knowledge, skills, and abilities listed above, the position requires: * Education: * Bachelor's degree in journalism, marketing, public relations, communications, or English * Experience: * At least 2 years of progressively responsible professional experience in communications, public or media relations fields * At least 1 year of experience in crisis communications, emergency management, or political environment * 1 year of supervisory experience * A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment * License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification * During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license * Preferred qualifications: Bilingual in Spanish for both oral and written communication Tattoos and other markings, as described below, will be cause for disqualification: * Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips). * Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy * Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification Illegal drug usage, as described below, at the time of application may be cause for disqualification: * Any use of marijuana within 1 year prior to the date of application; And/Or; * Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application. SPECIAL REQUIREMENTS: Candidates must be willing to submit to the following requirements: * Comprehensive background investigation * Polygraph * Psychological examination * Drug screening * Physical examination SPECIAL CONDITIONS OF EMPLOYMENT: This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria. BENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to *********************** CIVIL SERVICE EXAM: January 6, 2026 Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.
    $51k-60k yearly est. 13d ago
  • Engagement Manager (Remote)

    Dev 4.2company rating

    Remote job

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey. Responsibilities include: Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.) Advocate for SR Hiring Success Methodology and engage resources as needed Build complex project plans with various teams, and partners - track and manage status, communication and escalations Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed. Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team. Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates Work with Sales and pre-sales teams to present our Services to prospective customers Scope, author, negotiate and ensure quality of Statement of Work documents Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates Help resolve issues and manage budgets Maintain expert level knowledge of SR product/modules Prepare status reports and manage project health (internally and externally) Pass all SmartRecruiters product certification exams ... and being the rockstar you are, you will be willing to take on additional responsibilities as needed Qualifications B.A/B.S or equivalent experience Minimum 8 years of business process or professional services consulting experience Minimum of 5 years of solution implementation experience Experience in a consulting environment as a Functional Lead Proven experience managing large enterprise SaaS implementations Ability to deal with and resolve complex customer business issues Ability to travel up to 30% Extra dose of awesome if you have... Project Management certification Experience leading Change Management of transformation initiatives Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $89k-126k yearly est. 60d+ ago
  • Implementation Director

    Cedar 4.3company rating

    Remote job

    Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar's Delivery team is responsible for the end-to-end implementation of Cedar's product suite. Implementations are a critical part of Cedar's client lifecycle - the process by which prospects become live clients, and contracted ARR becomes actualized ARR - and can be divided into four major implementation phases: Sell: advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices Solution: architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live Ship: flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar's Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner Scale: monitoring the overall stability of Cedar's product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client's Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar's Delivery Group Leads. Responsibilities Accountable for the overall success of Cedar implementation for Cedar's large, strategic clients Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar's most complex implementations Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar's platform and delivery approach Exemplify Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity Required Skills & Experience Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. Intellectual curiosity; consistent desire to innovate and improve Inspires others to achieve company and individual goals Compensation Range and Benefits Salary Range*: $157,250 - $185,000 This role is also equity eligible This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
    $157.3k-185k yearly Auto-Apply 41d ago
  • Director, Professional Services

    Ada-ES 4.8company rating

    Remote job

    About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love-instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner-combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations-and counting-are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service. At Ada, we see growth as a reflection of each individual owner's personal growth. That's why our values are rooted in driving progress and continuous improvement. If you're ambitious and eager to grow, Ada could be the place for you. Learn more at *********** The Role We're looking for a hands-on, technical leader to build, scale, and inspire Ada's Services organization. You'll own the full services P&L, hire and level-up a growing bench of AI Implementation Consultants and Delivery/Engagement Managers, and ensure every client launch drives measurable ROI-at positive gross margins. Outcomes Build & scale the team - Recruit, onboard, coach, and retain top-tier PS talent; establish career paths and mentoring programs. Drive profitable delivery - Design repeatable implementation playbooks, utilization models, and forecasting processes that hit revenue and margin targets. Own services sales strategy - Partner with Sales & Solutions teams on scoping, packaging, and pricing; guide deal strategy to maximize attach-rate and expansion. Act as executive sponsor - Step in on complex AI deployments to unblock issues, align C-suite stakeholders, and guarantee successful outcomes. Enable partner ecosystem - Certify and manage external consultancies so they operate as an extension of Ada, increasing capacity without sacrificing quality. Champion technical excellence - Roll up your sleeves to design LLM-powered agent flows, API integrations, and data pipelines alongside Product & Engineering. Measure what matters - Set and monitor KPIs (PS margin, utilization, CSAT/NPS, time-to-value, partner revenue) and continuously optimize. Feedback loop to Product - Surface implementation insights that influence roadmap, tooling, and serviceability improvements. About You 10+ years' experience in Professional Services or technical delivery roles within high-growth SaaS; 5+ years leading multi-disciplinary PS teams. Demonstrated success running a P&L-positive PS organization (utilization, margin, attach-rate). Former developer, architect, or hands-on implementation leader with deep knowledge of APIs, data flows, and AI/ML solution design. Track record building scalable delivery frameworks and tooling in ambiguous, fast-moving environments. Expert at translating complex technical topics for executive, product, and engineering audiences. Proven ability to sell services - from pre-sales scoping through SOW negotiation and expansion. Experience enabling or managing partner/consulting ecosystems. Passion for mentoring, inclusive leadership, and cultivating high-performance cultures. Ability to travel 10-15% for key client and team engagements #LI-NS1 Benefits & Perks At Ada, you'll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here's what we offer: Benefits Unlimited Vacation: Recharge when you need to. Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. Wellness Account: Empowering you to invest in your overall well-being and lifestyle. Employee & Family Assistance Plan: Resources to support you and your loved ones. Perks Flexible Work Schedule: Balance your work and personal life. Remote-First, In-Person Friendly: Options to work from home or at our local hub. Learning & Development Budget: Invest in your long-term growth goals and skills. Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. Hands-On with LLMs: Enhance your expertise in leveraging large language models. A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology. The above Benefits and Perks only apply to full-time, permanent employees. Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.
    $65k-128k yearly est. Auto-Apply 43d ago
  • Sales Account Director - Professional Services

    Datacamp 4.2company rating

    Remote job

    At DataCamp, we believe in empowering individuals and teams through data literacy. As a leading platform for data science and analytics education, we offer engaging, interactive courses designed by top experts. Our mission is to make data skills accessible to everyone, helping learners and organizations thrive in the data-driven world. With a diverse community of millions of learners, we provide a supportive and dynamic environment where you can grow your career and make an impact. Join us and be part of our journey to democratize data education! With the launch of our Professional Services offering-including live masterclasses, tailored live learning sessions, and end-to-end upskilling programs-we now partner with clients not only as a platform provider, but as a transformation enabler. About the role The Sales Account Director, Professional Services will report to the Head of Professional Services and play a foundational role in building and scaling DataCamp's new services business. You will position DataCamp as a strategic upskilling partner, selling high-value transformational programs that combine our platform with live instruction, expert-led masterclasses, and tailored learning journeys. This role requires a highly consultative seller who can engage senior executives, diagnose organizational skill gaps, shape learning solutions, and co-design multi-phase programs that upskill entire teams and functions. About you At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets-you aim to understand the "why" behind our goals and take ownership to drive the business forward. You're a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply! Responsibilities Strategic Targeted Accounts: Identify growth opportunities by prospecting a highly-targeted account list, selected on high-potential Collaborate closely with Enterprise Account Executives to identify opportunities within existing platform accounts, co-create upsell strategies, and position Professional Services as a value-adding extension of the DataCamp platform Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. Provide value in every interaction. Establish relationships with multiple buyer personas within the prospect account Communicating Value: Engage prospects with DataCamp's integrated services and partnership to achieve data fluency Account Coordination Strategy: Utilize a structured and disciplined approach to effectively engage multiple resources, from solution architects to the leadership team, from product teams to legal teams, or finance teams, to achieve the best results Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. Create customized account plans to ensure the achievement of revenue targets and foster balanced growth DataCamp Learn & Workspace: Demonstrate a thorough knowledge of DataCamp's learning platform and services. Ability to articulate the DataCamp value proposition effectively Journey of Learning: Build long-term partnerships by working closely together to create customized data literacy training programs, including data boot camps that meet their unique needs and goals Sales Process Management: Ability to negotiate and close detailed agreements with clients and support them through onboarding and expansions Qualifications 5+ years in consultative enterprise sales, preferably in consulting, professional services, L&D solutions, data analytics/visualization or transformation programs. Experience selling to and influencing leadership level coupled with the ability to foster consensus among purchasing teams in Global 2000 companies Strong discovery skills and the ability to deeply engage clients, build a compelling transformation vision, and navigate complex customer organizations A track record of success in driving consistent activity, pipeline development, and quota achievement Skilled at establishing trusted relationships with business managers and executives Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey Pro-active, independent thinker with high energy and a positive attitude Collaborative mentality and commitment to continuous skills development Proven ability to independently manage, develop, and close new client relationships Exceptional time and communication skills to assembly resources and advance opportunities, including presentation skills Willingness to travel 20%+ Why Datacamp? Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team: Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding. Competitive compensation: We offer a competitive salary with attractive benefits. Flexibility: Benefit from flexible working hours because the future is flexible! Travel: we gather teams into one of our offices a few times a year to stay connected Global retreats: Participate in international company retreats, fostering a global team spirit. Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth. Equipment: Yearly IT Equipment budget towards your home working set up. On Us Lunch: Delicious lunches on DataCamp when you're at the office. Amazing team: Collaborate with a truly exceptional team-seriously, we're awesome! Compensation The base salary for this position may vary based on several factors, including the approved job level. The base salary range for this role is $150,000 (Total OTE: $300,000). Salary is one component of our total compensation package. This position also qualifies for equity (i.e., stock options). The benefits available for this position include flexible time off, a 401K retirement plan + matching, insurance (medical, dental, vision, life), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position. At DataCamp, we value diverse experiences and perspectives. If you're excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!
    $85k-117k yearly est. Auto-Apply 14d ago
  • Director, Enterprise Partnerships

    Pearl Health 4.0company rating

    Remote job

    Who we are... Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What you'll do... We are seeking an exceptional healthcare executive who is eager to help us grow our enterprise partnership capacity in a startup environment. Our Director of Enterprise Partnerships will be responsible for the growth and expansion of our provider network, focused on converting qualified opportunities into Participating Providers in ACO REACH, MSSP, and other Pearl offerings. As you come up to speed, you will own the development of relationships with organizations managing large Primary Care practice groups across the assigned territory, educating leadership on the benefits of value-based care broadly, CMS-sponsored models specifically, and how Pearl can help them succeed in stabilizing their revenue and participating in the value they create by effectively managing their patient panels. This position requires the ability to source and initiate relationships with enterprise provider prospects, large integrated medical groups, community hospitals and large health systems, and concisely communicate with upper C-Level stakeholders. In collaboration with our Technology and Operations teams, you will exceed baseline performance metrics, understand the dynamics of your assigned targets, and stay thoroughly informed on healthcare industry trends. A familiarity, passion, and willingness to dig into the possibilities offered by value-based care programs would make you an ideal candidate What a Director of Enterprise Partnerships means to us... * Build, manage, and execute against targeting methodology, funnel development, and relationship development with key targets (especially large physician and hospital groups) to achieve key performance indicators * Articulate vision of enterprise product offering (primarily, to large primary care and multispecialty physician medical group prospects; secondarily, to community hospitals, ACO, CINs, IPAs/MSOs. and health system prospects) in partnership with Product, Tech, Client Success, other Growth team members, Data Science, and Marketing * Facilitate and contribute to a feedback loop around enterprise targets, based on direct prospect reactions, synthesized insight, and other critical data points * Serve as steward of the sales process for large enterprise groups with a set minimum number of lives (greater than 2k), ensuring that key actions, deliverables, and analyses are delivered on a timely basis to achieve enterprise-focused sales objectives * Demonstrate aptitude for relationship building and creating an exceptional experience for our providers * Design and improve the communication modules, outreach mechanisms, and rewards that further engagement with our provider partners * Identify local and market-specific insights and willingness to travel to assigned geographies for live prospecting * Attend networking events, community events, and conferences to generate awareness and produce sales leads with positive ROI * Use database, CRM, or other software to meticulously track progress with opportunities as you manage your markets * Collaborate cross-functionally to deliver all aspects of the deal to include pricing proposal development, deal terms proposal, and contract negotiations * Work across the organization to ensure successful implementation of critical projects Who you are… * Bachelor's degree or equivalent work experience * 7-12 years of experience in enterprise sales and/or business development in the enterprise/large physician group space. Experience in healthcare, value based care, and/or ACO programs, is a plus. * Excellent communication, interpersonal and presentation skills * You are relentless but patient. * You are constantly hunting for prospects, but also understand that the contracting cycle requires lots of touches with potential partners. * Experience owning an annual quota and utilizing sales CRM to manager and track * A passion for improving and optimizing relationships * Excited about helping physicians Location / Remote Work This is a remote role supporting our Midwest market, and we prefer candidates based in or near Chicago, Minneapolis-St. Paul, St. Louis, or Milwaukee. While you'll work in a fully remote capacity, proximity to these cities will help you effectively contribute to the success of the Midwest region. Our Values We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. We believe all of our colleague's points of view are integral to our success, and that inclusion is everyone's responsibility and a cause of beautiful things. We welcome candidates from all backgrounds and are committed to a fair hiring process free from discrimination and focused around problem solving, improvement, and mutual empowerment. Compensation and Benefits The base pay range for this position is between $150,000-$185,000 per year. Base pay is one component of Pearl's total compensation package, which also includes access to healthcare benefits, a 401(k) plan and company match, possible equity options, and much more. Please visit our benefits page for more information: ************************************* * If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
    $150k-185k yearly Auto-Apply 8d ago
  • Engagement Manager - REMOTE

    PTP 3.9company rating

    Remote job

    PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
    $99k-130k yearly est. 60d+ ago
  • Director, Workday Implementation - Advisory Services

    Nordic Consulting Partners 4.4company rating

    Remote job

    Make a difference. Be happy. Grow your career. The Role The Director, Workday Implementation - Advisory Services is responsible for directing, planning, and developing advisory solutions projects at Nordic. They will maintain responsibilities for solution development, sales enablement, solution team management, and delivery oversight relating to assigned projects. The Director, Workday Implementation - Advisory Services ensures the success of projects, serving as the key business line liaison to both clients and consultants, monitoring the progress of the project, providing oversight, education and guidance, and performing client-facing work as needed. Key Responsibilities The Director, Workday Implementation - Advisory Services will have the following key responsibilities which include, but are not limited to: Managing, mentoring and developing solutions team staff; making solution-specific hiring decisions as solution and Nordic growth dictates Partner with Advisory Services leadership to support the overall performance of the service line; support service line vision and initiatives, establish goals, and report achievement progress Oversee and participate in ensuring project success, including building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports, providing recommendations and best practices, and identifying and mitigation project risks Act as point of escalation for project team and client; perform services directly for clients as necessary Support pre-sales scoping and solution design activities in close partnership with internal sales and solutions teams, including the creation of customized sales presentations, messaging and content Serve as a thought leader for the service line, creating webcasts, podcasts, white papers, and blog posts to educate prospective and existing clients Research healthcare ERP-related topics and continued learning by attending seminars, tradeshows, and other pertinent events to help grow the business, and ensuring new learnings are incorporated into standard methodology and strategy Stay abreast of the latest technology, regulations, and news relating to healthcare ERP, continuously evaluating market for opportunities that supersede competitors' products Oversee solution development, creation, and refining, ensuring the strength of product offerings Engage with Workday as a vendor/partner to maintain and educate others at Nordic on updates to methodologies, product changes and best practices Educate clients and consultants on Advisory Solutions offerings including teaching internal Nordic classes Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested Nordic ERP Workday and Additional Vendor Program Management Working with the Project Management Team and Practice Leadership, help to own the success of the Workday vendor partnership Analyze data to identify staffing needs. Ensure procedures, methodologies, and enablement are in place to support quality service delivery. Create revise, review, and approve SOPs based upon vendor. Conduct internal audits and other quality assurance activities. Monitor client progress, address issues, and implement appropriate corrective actions. Document and report service quality and project financial metrics. Provide communication, high level training and information to stakeholders regarding new vendors and related technology. Skills and Experience Bachelor's degree in related field, post graduate degree strongly preferred 10+ years' related experience including 5 years management capacity Experience implementing Workday products with healthcare systems preferred Workday certification(s) preferred Experience leading service-oriented teams, scaling appropriately to successfully manage growth required Able to positively influence and engage consultants and clients, generating interest and enthusiasm for the service line Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions Strong customer service attitude and skillset Strong understanding of ERP software and ERP software implementation services required Proven ability in time management with strong attention to detail Experienced in talking comfortably with individuals at all levels of an organization in groups or individually and with C-suite and senior leadership Demonstrated ability to work independently and collaboratively Must demonstrate and embody Nordic's maxims Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies Demonstrated ability to work under pressure and within time constraints Additional Details Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility. Travel up to 50% of the time, or as Nordic ERP or client needs dictate, notice provided. Work schedule will vary based on Nordic ERP or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours. #LI-MF1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
    $97k-152k yearly est. Auto-Apply 22d ago
  • National GPO Engagement Manager

    Cbord 3.9company rating

    Remote job

    at The CBORD Group, Inc. Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.We are currently searching for qualified candidates for National GPO Engagement Manager. Please see the details for the position below.Title: National GPO Engagement ManagerLocation: Remote within the US.Job Description: The National GPO Engagement Manager is responsible for the strategic management and growth of national Group Purchasing Organization partnerships. This individual will serve as the primary liaison between the company and designated GPOs, ensuring alignment with corporate objectives, optimizing contract performance, and driving incremental revenue across member organizations. The National GPO Engagement Manager will collaborate with internal sales, marketing, legal, and operations teams to maximize contract utilization and member engagement.GPO Relationship Management: Act as the primary point of contact for assigned GPO accounts. Develop and maintain strategic relationships with GPO executives, contract managers and consultants. Represent the company at GPO conferences, meetings, and forums. Contract Strategy & Execution: Lead the development, negotiation, and execution of GPO agreements. Monitor contract compliance and manage pricing, amendments, and renewals. Identify and implement strategies to increase contract utilization across GPO members. Sales Enablement & Collaboration: Work closely with field sales teams to drive member adoption and contract performance. Develop sales tools, resources, and training to support client success managers and account executives in leveraging GPO contracts. Provide account-level intelligence and support key member initiatives. Analytics & Reporting: Analyze contract performance, market penetration, and member activity to identify growth opportunities. Prepare and present business reviews for internal leadership and GPO stakeholders. Track KPIs such as revenue growth, compliance rate, and contract pull-through. Market Intelligence: Stay informed on industry trends, regulatory changes, and competitive dynamics affecting GPOs. Use insights to shape go-to-market strategies and product positioning within GPO channels. GPO Partnership Program Execution: Lead execution of structured partnership programs with GPOs (e.g., Premier), including reporting, communication strategy, and member engagement. Collaborate on Market Opportunity Reports and Targeted Member Reports, including procurement insights, demand data, and market demographics. Facilitate and analyze quarterly Leadership Meetings focused on purchasing behaviors, opportunity pipelines, and engagement metrics. Coordinate quarterly Member Communications, including newsletters and sales enablement materials like 'Sales Call in a Box'. Plan and participate in Joint Webinars, reviewing feedback and identifying follow-up opportunities. Manage Administrative Fee implications tied to reporting structures, prepare notices, and ensure contractual compliance. Document partnership activity and propose annual improvements to the marketing reporting structure. Serve as escalation point for unresolved issues related to reporting compliance and revenue-impacting disputes. Qualifications: Bachelor's degree in business, Healthcare Administration, or related field (MBA preferred). Minimum of 5 years of experience in national account management, preferably within healthcare, medical devices, or pharmaceuticals. Demonstrated success managing complex contract negotiations and partnerships with GPOs (e.g., Vizient, Premier, HealthTrust, Intalere). Strong business acumen with the ability to interpret data and translate it into actionable strategies. Exceptional interpersonal, presentation, and communication skills. Willingness to travel up to 15% nationally. Preferred Experience: Experience with CRM platforms (e.g., D365, Salesforce, SalesLogic, NetSuite) Familiarity with value-based care and cost-containment strategies. Prior experience executing multi-channel partnership programs or marketing reporting frameworks with GPOs. Planning for the Future: Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D Access to FSA Plans & Commuter Benefit Plans 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay. Both your contribution and the company contribution are immediately 100% vested. Access to the Roper Employee Stock Purchase Plan Paid Parental Leave Program. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.****************************************** Employment Candidate Privacy NoticeTransact Employment Candidate Privacy Notice
    $102k-139k yearly est. Auto-Apply 49d ago
  • Director, Enterprise Value Based Reimbursement Strategy(Required Experience In VBR, Preferred Experience In Managed Care)

    Caresource 4.9company rating

    Remote job

    The Director, Enterprise Value Based Reimbursement (VBR) Strategy serves as the enterprise-wide VBR strategy lead to all markets and lines of business. The Director will lead ongoing engagements with market leadership to build VBR strategy plans, collaborate with state partners around VBR strategy, and coordinate VBR program solutions for markets. Essential Functions: Support the development and execution of both enterprise-level and market-specific value-based reimbursement (VBR) strategies to enhance organizational alignment and effectiveness across various markets and lines of business. Collaborative with market leadership on VBR strategies that address specific requirements for Request for Proposals (RFPs), and continue collaboration post-RFP to build and implement effective VBR program plans. Partner closely with market leadership to ensure compliance with state-level VBR requirements and commitments by leveraging appropriate strategies and programs to meet regulatory expectations. Build strong, influential, and collaborative relationships with key internal stakeholders and external partners to shape and drive VBR program strategy. Lead discussions with healthcare providers and organizations that are instrumental in fostering enterprise-wide VBR partnerships. Continuously evaluate and adjust VBR programs to ensure they remain in alignment with enterprise objectives, enhancing their impact and relevance. Oversee the development and operationalization of policies, standards, benchmarks, performance metrics, and quality control mechanisms to ensure high standards in VBR strategy execution. Maintain up-to-date knowledge of regulatory changes and market-specific performance standards to guarantee compliance and ensure timely execution. Lead negotiations and contract discussions with healthcare providers identified as providing innovative care solutions that support a comprehensive national VBR approach. Provide leadership, mentorship, and professional development opportunities to staff, fostering a supportive environment that encourages growth and excellence in performance. Perform any other job related duties as requested. Education and Experience: Bachelor's degree in management, healthcare management or related field is required Master's degree is preferred Equivalent years of relevant work experience may be accepted in lieu of required education Five (5) years of experience in value-based reimbursement design, methodologies and/or VBR contracting, data analysis, reporting, or data support is required Three (3) years of Provider contracting or Provider relations is required Five (5) years of leadership/management experience is required Competencies, Knowledge and Skills: Proficient in Microsoft Office to include Word, PowerPoint, Access - advanced proficiency in Excel Excellent team facilitation skills High level of analytic skills for solving problems Excellent oral, written, and interpersonal communication skills Strong knowledge of Value Based Contracting methodologies and operations and/or experience in health care quality Knowledge of provider contracting and familiarity with provider network operations Critical listening and thinking skills Problem solving skills Attention to detail and work plan creation, implementation, and evaluation Business acumen and strategic thinking skills, yet able to execute tactically Strong relationship management skills and ability to maintain and build strong working relationships in a matrix environment Licensure and Certification:Working Conditions: General office environment; may be required to sit or stand for extended periods of time Up to 15% (Occasional) travel to attend meetings, trainings, and conferences may be required Compensation Range: $110,800.00 - $193,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-SW2
    $110.8k-193.8k yearly Auto-Apply 16d ago
  • Manager, Volunteer Engagement

    Blue Star Families 3.5company rating

    Remote job

    Job Title: Manager, Volunteer Engagement Department: Volunteers Reports to: Senior Manager, Volunteers Direct Reports: No Classification: Exempt Position type: Full-Time Employee Anticipated Pay Range at Commencement of Employment: $56,000 - $71,000 Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We're a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member - a spouse, parent, or child - actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time - because change happens at the speed of trust. Whether we're driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We're Looking For: Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change - and who care deeply about making an impact that matters. What You'll Do Here: Solve complex challenges with data, heart, and humility Build cross-sector partnerships that get things done Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment - and to make life better for those who serve - Blue Star Families is where you belong. General Description The Manager, Volunteer Engagement serves as a critical connector between national strategy and local execution. This role ensures that Blue Star Families' volunteer systems, onboarding practices, and recognition programs are implemented consistently and effectively across all chapters. Rooted in a culture of hospitality and belonging, the Manager equips field teams with the tools, confidence, and support they need to deliver standardized processes in ways that feel personal, meaningful, and relationship-centered. Working closely with the Senior Manager of Volunteers, this role helps translate strategic priorities into seamless field operations-maintaining structure while elevating the human touch that defines BSF's brand of service. As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. Key Job Functions Plan, coordinate, and execute national corporate and ERG volunteer activations (e.g., Target, Disney, and other partners). Recruit and onboard skilled, virtual, and event-based volunteers aligned with chapter and organizational needs. Coordinate and manage volunteer orientation and training sessions across multiple time zones. Deliver virtual trainings and micro-learning opportunities for chapter leads and volunteer coordinators. Build and maintain operational tools and resources such as playbooks, checklists, templates, and SOPs. Maintain volunteer data, background checks, and compliance documentation in the Volunteer Management System. Monitor dashboards to identify trends, successes, and areas for improvement. Conduct quarterly adoption and compliance audits. Partner with the Tech team to improve automation, streamline workflows, and reduce manual processes. Maintain a professional and courteous demeanor when dealing with all stakeholders, both internal and external. Multi-task, understand priorities, and balance workload to ensure tasks are completed on time. Perform other duties as assigned. Required Experience, Skills & Background Minimum 2-4 years of relevant experience Independent self-starter with exceptional interpersonal and communication skills Volunteer recruitment and management experience Experience working with community partner organizations Strong organizational skills and attention to detail. Experience working in a collaborative, cross-functional team environment. Comfortable working in a remote environment using tools like Google Workspace and Zoom. Ability to facilitate meetings and drive toward decision-making Ability to work in a fast-paced environment May be required to work nights, weekends, and holidays as necessary to carry out key job functions. Ability to lift and carry supplies and equipment up to 30 lbs. Desired Experience, Skills & Background Experience working with military-connected communities or a passion for supporting military families. More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors - both people and organizations - to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $56k-71k yearly Auto-Apply 8d ago
  • Director of Technical Product Management, Inference as a Service

    Mara 3.8company rating

    Remote job

    MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.
    $100k-152k yearly est. Auto-Apply 34d ago
  • Director, Kiosk Technical Services

    Ecoatm | Gazelle

    Remote job

    (Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
    $107k-149k yearly est. Auto-Apply 23d ago
  • Technical Services Director

    OLLY

    Remote job

    WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!
    $107k-149k yearly est. Auto-Apply 8d ago
  • Membership Network Engagement Manager

    Move for Hunger 4.0company rating

    Remote job

    About The Org Move For Hunger is a national nonprofit that mobilizes transportation networks to deliver surplus food to communities in need. Operating fully remote, we've built a diverse, passionate, and creative team that works collaboratively to fight hunger and reduce food waste across the U.S. Since 2009, we've partnered with 1,200+ moving companies, 600,000+ apartment units, and a growing network of farmers, distributors, CPG brands, and logistics companies. Together, we've delivered more than 60 million pounds of food-providing over 50 million meals to those who need them most. We're fun, innovative, and impact-driven-and we're looking for a Network Engagement Manager to strengthen relationships, inspire action, and help our partners make a bigger impact in the fight against hunger. Position Overview: The Network Engagement Manager will lead retention, onboarding, and engagement efforts across our multifamily and transportation networks. This role is critical in ensuring partners feel supported, valued, and empowered to maximize their participation in Move For Hunger's mission. With authority to shape the network engagement experience, this position will design training, build resources, and develop strategies that foster long-term, meaningful connections. The ideal candidate is a proactive relationship-builder with a background in engagement, program management, or business development-and a passion for social impact. Key Responsibilities: Engagement & Retention Develop and implement strategies to strengthen network engagement and retention. Build and nurture strong relationships with property management companies, moving companies, and other partners. Lead onboarding to ensure new partners are well-integrated and actively engaged. Maintain consistent touchpoints (emails, calls, virtual meetings) to drive satisfaction and participation. Track engagement activities and progress in Salesforce; provide monthly and annual reporting. Share impact reports that highlight partner contributions and overall network success. Training & Support Design and deliver partner training using best practices in adult learning. Provide ongoing support, troubleshooting challenges and celebrating successes. Build and maintain a resource library (guides, toolkits, templates, etc.) to enhance partner participation. Program Management Manage onboarding, engagement, and retention processes for both multifamily and transportation programs. Track and analyze data to identify trends, gaps, and opportunities for improvement. Collaborate with Marketing/Comms on campaigns, materials, and stories that showcase partner impact. Maintain dashboards and reporting for mover and multifamily programs. Industry Engagement Represent Move For Hunger at industry conferences, trade shows, and virtual events. Build relationships with associations and industry leaders to increase visibility and credibility. Monitor industry trends and adapt engagement strategies accordingly. General Coordinate webinars, events, and other activities to increase visibility and generate leads. Collaborate across Development, Marketing, and Programs to align partner engagement with organizational goals. Support team projects as needed and help manage interns/volunteers. Travel 30-40% for events and conferences (with seasonal peaks). Requirements Who You Are 3+ years of experience in member engagement, program management, or business development. Self-starter with the ability to work independently and take initiative. Highly organized, detail-oriented, and able to manage multiple priorities. Excellent communicator with strong written, verbal, and presentation skills. Comfortable using Salesforce (or similar CRM) for tracking and reporting. Passionate about social impact and motivated to help fight hunger. Flexible and comfortable with regular travel. Preferred Qualifications Experience in the nonprofit sector, trade associations, multifamily housing, or transportation. Familiarity with partner/member retention strategies. Creative problem-solver who enjoys optimizing processes and improving systems. Working Conditions Remote, Monday-Friday (9am-5pm ET), with flexibility for occasional evenings/weekends. Regular travel to conferences and partner events (30-40%). Prolonged periods of computer work; occasional lifting of 25-50 lbs during events. Benefits Compensation & Benefits Salary: $55,000 Health, dental, vision, and life insurance Voluntary benefits (supplemental life, AD&D, hospital & critical illness care, etc.) 401(k) with 2% match + Roth IRA option Annual professional development stipend Open vacation / robust sick & safe leave policy Technology package (laptop, monitor, and optional equipment) Commitment to Diversity Move For Hunger is an equal-opportunity employer committed to building a team that celebrates diversity and fosters inclusion. We encourage applicants of all backgrounds, identities, and experiences to apply. We do not discriminate on the basis of ancestry, age, appearance, color, gender identity and/or expression genetics, family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.
    $55k yearly Auto-Apply 60d+ ago

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