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Manager of environmental services skills for your resume and career

Updated January 8, 2025
5 min read
Manager of environmental services example skills
Below we've compiled a list of the most critical manager of environmental services skills. We ranked the top skills for managers of environmental services based on the percentage of resumes they appeared on. For example, 27.1% of manager of environmental services resumes contained healthcare as a skill. Continue reading to find out what skills a manager of environmental services needs to be successful in the workplace.

15 manager of environmental services skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how managers of environmental services use healthcare:
  • Manage day to day custodial and environmental services operation at healthcare and educational locations in Southeastern Massachusetts.
  • Provided a clean and productive environment in an extremely busy and growing healthcare facility.

2. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how managers of environmental services use human resources:
  • Conduct operational audits reviewing financial, human resources, training, program compliance, customer service, and staff satisfaction.
  • Maintain constant communication with Human Resources department on all relevant performance and employee relations issues.

3. Environmental Services

Environmental services are qualitative functions of non-produced natural assets of land, air, water, and other related ecosystems. For example, environmental services include sewage services, wastewater management services, air pollution control services etc.

Here's how managers of environmental services use environmental services:
  • Perform daily inspections per departmental policy to ensure a sanitary environment; evaluate Environmental Services staff based on their performance.
  • Coordinated activities of Environmental Services staff to ensure efficient and cost-effective utilization of staff, materials and equipment

4. Patients

Here's how managers of environmental services use patients:
  • Participate in numerous committees centered on safety and satisfaction of patients, visitors, employees and being a High Reliability Organization
  • Ensured confidentiality of patients, security/door codes, and hospital procedures.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers of environmental services use customer service:
  • Designed, implemented, and evaluated staff training and development programs Initiated staff customer service initiatives, and performance measurement criteria.
  • Provided direction and leadership to enhance staff motivation, provide quality customer service, and increase departmental productivity.

6. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how managers of environmental services use infection control:
  • Design and implementation of stringent training initiatives to achieve infection control requirements.
  • Supervised front line staff, inspections, all phases of floor care, infection control scheduling, payroll, supply ordering.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managers of environmental services use payroll:
  • Coordinated administrative task to include employee attendance records, payroll, performance evaluations and performance management (disciplinary) actions.
  • Managed daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy.

8. EVS

EVS stands for "environmental services".

Here's how managers of environmental services use evs:
  • Toured and inspected the facility to ensure total quality management requirements in EVS management.
  • Managed the Waste Disposal Contract for the EVS Department; including all bio hazardous waste, solid waste and confidential documents.

9. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how managers of environmental services use oversight:
  • Participate in facility quality assurance programs to ensure that high quality percentage of cleanliness is maintained in assigned areas of oversight.
  • Executed and provided oversight for all site environmental permits and waste management programs.

10. Industrial Cleaning

Here's how managers of environmental services use industrial cleaning:
  • Utilized industrial cleaning agents and equipment while following appropriate safety procedures.
  • Utilized commercial and industrial cleaning products.

11. Floor Care

Floor care refers to proper cleaning and maintenance of floors. If not done properly, dirt, grime, and grit on the floor can cause tripping hazards. Falls and slips triggered by such floors could even result in expensive legal suits.

Here's how managers of environmental services use floor care:
  • Inspected housekeeping and floor care equipment regularly.
  • Experienced in all areas of patient room cleaning, office cleaning, floor care procedures and exterior building maintenance.

12. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how managers of environmental services use performance reviews:
  • Provide responsibility and accountability for operations, scheduling, performance reviews, staff meetings, and documentation logs.
  • Provided ongoing performance management activities for staff including regular feedback, performance reviews and development plans.

13. Employee Training

Here's how managers of environmental services use employee training:
  • Developed written employee health and safety policies and employee training programs for company's clients.
  • Control labor and supply cost by time management and proper employee training.

14. Develop Team

Here's how managers of environmental services use develop team:
  • Recruit, interview, hire, and develop team member's performance providing regular and timely assessment.
  • Recruit, interview, hire, and develop team member's providing regular and timely assessment to ensure sustained productivity.

15. Client Satisfaction

Here's how managers of environmental services use client satisfaction:
  • Designed and implemented strategies that effectively maintained business efficiency, increased productivity, and customer/client satisfaction.
  • Maintained and developed client relationships and client satisfaction in custodial services to ensure account retention.
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List of manager of environmental services skills to add to your resume

Manager of environmental services skills

The most important skills for a manager of environmental services resume and required skills for a manager of environmental services to have include:

  • Healthcare
  • Human Resources
  • Environmental Services
  • Patients
  • Customer Service
  • Infection Control
  • Payroll
  • EVS
  • Oversight
  • Industrial Cleaning
  • Floor Care
  • Performance Reviews
  • Employee Training
  • Develop Team
  • Client Satisfaction
  • OSHA
  • Customer Satisfaction
  • Quality Standards
  • Direct Reports
  • Cleanliness
  • Project Management
  • Pest Control
  • Patient Satisfaction Scores
  • Safety Training
  • Regulatory Agencies
  • Employee Engagement
  • Patient Rooms
  • HCAHPS
  • Local Regulations
  • Laundry Services
  • Custodial Services
  • Client Relationships
  • Excellent Organizational
  • Bed Facility
  • Hazardous Waste
  • Employee Development
  • Acute Care Hospital
  • Corrective Action
  • Regulatory Compliance
  • Rehabilitation
  • JCAHO
  • Staff Training
  • Disciplinary Actions
  • Environmental Compliance
  • Plumbing
  • Square Feet

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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