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What does a manager of online communications do?

Updated January 8, 2025
8 min read

A manager of online communications oversees a company's digital activities, aiming to raise brand awareness and public interest. They typically work together with marketing and sales teams in creating online strategies and campaigns for product launches and sales. A manager of online communications' responsibilities includes performing market research and analysis, developing online materials, coordinating with content specialists and graphic designers, and monitoring the daily operations, resolving issues should any arise. Moreover, they must lead and encourage team members to reach goals while implementing the company's policies and regulations.

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Manager of online communications responsibilities

Here are examples of responsibilities from real manager of online communications resumes:

  • Perform administrative duties including ordering photography supplies, managing expenses bookkeeping, updating photography inventory and archives.
  • Create and test Pinterest and Instagram accounts.
  • Develop front end screens using JSP, HTML, CSS and JavaScript.
  • Upload daily videos to YouTube with a focus on optimization.
  • Provide digital strategy techniques to boost his Facebook page from 20k to 200k+.
  • Utilize web analytics tools to create customize reports outlining KPI, metrics, and trends.
  • Review HTML changes and blog appearance while conducting daily web maintenance of information and contact lists.
  • Utilize Photoshop to create brand logo and product packaging as well as editing product photographs for website.
  • Create specialized WordPress relational database for development and communications teams.
  • Recruit and develop volunteer host team, and implement leadership development for other LifeChurch.tv Facebook page leaders.
  • Implement and maintain a ticking system from entirely email-base communication utilizing PHP customization, database modifications and upgrades.
  • Coordinate and execute on various web initiatives which involve acting as a liaison for web developers and QA testers.
  • Prepare content for daily maintenance of multiple client websites using Dreamweaver.
  • Update and revise www.biogeosciences.org utilizing Dreamweaver software

Manager of online communications skills and personality traits

We calculated that 7% of Managers Of Online Communications are proficient in Engagement Strategies, Customer Engagement, and HTML. They’re also known for soft skills such as Analytical skills, Communication skills, and Creativity.

We break down the percentage of Managers Of Online Communications that have these skills listed on their resume here:

  • Engagement Strategies, 7%

    Created engagement strategies to increase Facebook Fans, Twitter Followers and blog followers.

  • Customer Engagement, 6%

    Lead salespeople in weekly seminars regarding the value of social media, customer engagement & brand loyalty.

  • HTML, 6%

    Reviewed HTML changes and blog appearance while conducting daily web maintenance of information and contact lists.

  • Facebook, 6%

    Moderated communities located in social networking sites including Facebook, Twitter and other similar social media outposts.

  • Instagram, 5%

    Designated Social Media Director Maintained up-to-date information on such social media platforms as our Facebook Pages and Instagram accounts.

  • Community Management, 5%

    Team lead responsible for community management and digital marketing content to support product launch campaigns and live operations.

Common skills that a manager of online communications uses to do their job include "engagement strategies," "customer engagement," and "html." You can find details on the most important manager of online communications responsibilities below.

Analytical skills. The most essential soft skill for a manager of online communications to carry out their responsibilities is analytical skills. This skill is important for the role because "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." Additionally, a manager of online communications resume shows how their duties depend on analytical skills: "performed break-even analysis, cash flow analysis, roi, and forecasted trends. "

Communication skills. Another essential skill to perform manager of online communications duties is communication skills. Managers of online communications responsibilities require that "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." Managers of online communications also use communication skills in their role according to a real resume snippet: "identified trends for use in sales collateral, press releases, and marketing communications. "

Creativity. managers of online communications are also known for creativity, which are critical to their duties. You can see how this skill relates to manager of online communications responsibilities, because "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." A manager of online communications resume example shows how creativity is used in the workplace: "project manager of video production, which included brand creative management, and marketing distribution of all brand videos. "

Interpersonal skills. manager of online communications responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "managers must deal with a range of people in different roles, both inside and outside the organization." This resume example shows what managers of online communications do with interpersonal skills on a typical day: "utilized my interpersonal skills by providing great customer service answering phones and scheduling lessons for the golf instructors. "

Organizational skills. A commonly-found skill in manager of online communications job descriptions, "organizational skills" is essential to what managers of online communications do. Manager of online communications responsibilities rely on this skill because "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." You can also see how manager of online communications duties rely on organizational skills in this resume example: "developed a functional editorial/content calendar to be shared with organizational stakeholders. "

All manager of online communications skills

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Manager Of Online Communications Resume
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Compare different managers of online communications

Manager of online communications vs. Online marketing manager

Online marketing managers are professionals in charge of creating marketing campaigns for social media and internet platforms. Marketing managers take responsibility for the development, implementation, and management of marketing campaigns for a company. The marketing managers make certain that the campaigns effectively promote the company and the products or services it offers. They are significant in boosting brand awareness within the digital world. It is part of their sphere of duty to drive website traffic and gain customers or leads.

If we compare the average manager of online communications annual salary with that of an online marketing manager, we find that online marketing managers typically earn a $26,970 higher salary than managers of online communications make annually.While their salaries may differ, the common ground between managers of online communications and online marketing managers are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like html, facebook, and instagram.

While similarities exist, there are also some differences between managers of online communications and online marketing manager. For instance, manager of online communications responsibilities require skills such as "engagement strategies," "customer engagement," "community management," and "video production." Whereas a online marketing manager is skilled in "digital marketing," "marketing campaigns," "email marketing," and "paid search." This is part of what separates the two careers.

Online marketing managers really shine in the utilities industry with an average salary of $122,059. Comparatively, managers of online communications tend to make the most money in the professional industry with an average salary of $99,546.online marketing managers tend to reach similar levels of education than managers of online communications. In fact, online marketing managers are 0.1% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.

Manager of online communications vs. Social media manager

Social media managers are responsible for representing the company's business through social media channels. They help the company grow by enhancing its presence via social networks. Primarily, they need to implement marketing plans and identify their target clients and create a content schedule. Their duties include implementing and strategizing digital marketing campaigns. They support the development of brand identity and promotional strategies. Candidates for the job must be excellent in communication skills, have in-depth knowledge of how social platforms work, and easily understand the target audience.

A career as a social media manager brings a higher average salary when compared to the average annual salary of a manager of online communications. In fact, social media managers salary is $1,045 higher than the salary of managers of online communications per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both managers of online communications and social media managers have skills such as "customer engagement," "html," and "instagram. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that manager of online communications responsibilities requires skills like "engagement strategies," "facebook," "video production," and "community engagement." But a social media manager might use other skills in their typical duties, such as, "digital marketing," "social media marketing," "facebook insights," and "social platforms."

Social media managers may earn a higher salary than managers of online communications, but social media managers earn the most pay in the technology industry with an average salary of $82,546. On the other hand, managers of online communications receive higher pay in the professional industry, where they earn an average salary of $99,546.In general, social media managers achieve lower levels of education than managers of online communications. They're 5.5% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.

Manager of online communications vs. Head of marketing

The head of marketing primarily oversees all marketing departments and operations, ensuring to convey the message of the brand. Their responsibilities revolve around devising strategies and business plans, preparing and allocating the budget for all departments, identifying new opportunities and assets, and analyzing consumers' needs. There are also instances when the head of marketing has to produce progress reports and presentations, monitor the competition, spearhead the hiring activities, and manage schedules. Furthermore, one must lead and encourage staff to meet all goals and deadlines in the joint effort to improve brand awareness and strengthen the client base.

On average, heads of marketing earn higher salaries than managers of online communications, with a $68,587 difference per year.Using the responsibilities included on managers of online communications and heads of marketing resumes, we found that both professions have similar skill requirements, such as "customer engagement," "facebook," and "instagram.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from manager of online communications resumes include skills like "engagement strategies," "html," "community management," and "video production," whereas a head of marketing is more likely to list skills in "digital marketing," "integrated marketing," "marketing campaigns," and "kpis. "

Heads of marketing make a very good living in the media industry with an average annual salary of $134,857. On the other hand, managers of online communications are paid the highest salary in the professional industry, with average annual pay of $99,546.Most heads of marketing achieve a higher degree level compared to managers of online communications. For example, they're 7.3% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

Manager of online communications vs. Category manager

Category managers are usually employed in the retail industry. They are primarily responsible for the sales enhancement of a specific group of products. The managers are involved in pricing, marketing, inventory, and vendor management. Their daily tasks include meeting with suppliers to talk about the plans, conducting orientation to the market research company, and updating category reports. Qualified applicants must have a degree in business administration or a related field as well as relevant job experience in a related job.

Category managers typically earn higher pay than managers of online communications. On average, category managers earn a $32,793 higher salary per year.While their salaries may vary, managers of online communications and category managers both use similar skills to perform their duties. Resumes from both professions include skills like "kpi," "b testing," and "brand marketing. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "engagement strategies," "customer engagement," "html," and "facebook" are skills that commonly show up on manager of online communications resumes. On the other hand, category managers use skills like strategic sourcing, category strategy, supplier performance, and supplier relationships on their resumes.category managers enjoy the best pay in the manufacturing industry, with an average salary of $95,563. For comparison, managers of online communications earn the highest salary in the professional industry.The average resume of category managers showed that they earn similar levels of education compared to managers of online communications. So much so that theyacirc;euro;trade;re 1.5% more likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.6%.

Types of manager of online communications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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