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Become A Manager Of Operations Excellence

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Working As A Manager Of Operations Excellence

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $106,081

    Average Salary

What Does A Manager Of Operations Excellence Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Manager Of Operations Excellence

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Manager Of Operations Excellence jobs

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Average Length of Employment
Operations Manager 4.1 years
Top Employers Before
Manager 6.4%
Consultant 4.7%
Internship 3.4%
Top Employers After
Consultant 6.6%
Director 3.3%

Manager Of Operations Excellence Demographics

Gender

Male

70.2%

Female

29.4%

Unknown

0.3%
Ethnicity

White

75.2%

Asian

11.6%

Hispanic or Latino

9.3%

Unknown

3.1%

Black or African American

0.9%
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Languages Spoken

Spanish

43.8%

Portuguese

12.5%

Chinese

12.5%

German

6.3%

French

6.3%

Mandarin

6.3%

Arabic

6.3%

Italian

6.3%
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Manager Of Operations Excellence Education

Schools

University of Phoenix

10.3%

Pennsylvania State University

6.9%

Capella University

6.9%

Northeastern University

6.9%

University of Maryland - University College

5.2%

University of Arkansas, Fayetteville

5.2%

University of Wisconsin - Milwaukee

5.2%

Strayer University

5.2%

Johns Hopkins University

5.2%

Texas A&M University

5.2%

George Washington University

5.2%

University of Delaware

5.2%

University of Texas at Arlington

3.4%

Washington University in Saint Louis

3.4%

North Carolina State University

3.4%

Arizona State University

3.4%

San Jose State University

3.4%

Virginia Commonwealth University

3.4%

University of Nebraska - Lincoln

3.4%

Georgia Institute of Technology -

3.4%
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Majors

Business

33.3%

Finance

8.1%

Industrial Engineering

7.1%

Management

5.6%

Accounting

4.0%

Mechanical Engineering

3.5%

Biology

3.5%

Marketing

3.5%

Project Management

3.5%

Engineering And Industrial Management

3.5%

Manufacturing Engineering

3.0%

Computer Science

3.0%

Operations Management

3.0%

Supply Chain Management

3.0%

Electrical Engineering

3.0%

International Business

2.0%

Economics

2.0%

Environmental Control Technologies/Technicians

2.0%

Science, Technology, And Society

1.5%

Psychology

1.5%
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Degrees

Masters

44.2%

Bachelors

37.1%

Other

13.9%

Certificate

1.7%

Associate

1.7%

Doctorate

1.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Manager Of Operations Excellence Salaries

Job Title Company Location Start Date Salary
Senior Manager, Operational Excellence Nabors Corporate Services, Inc. Houston, TX Jul 21, 2014 $165,000
Manager, Operational Excellence Modular Mining Systems, Inc. Tucson, AZ Jul 05, 2012 $130,000
Dealer of Excellence Manager LAO Nacco Materials Handling Group, Inc. Greenville, NC Oct 17, 2015 $129,999
Dealer of Excellence Manager-Latin American Operations Nacco Materials Handling Group Greenville, NC Jul 12, 2015 $129,999
Dealer of Excellence Manager LAO Nacco Materials Handling Group, Inc. Greenville, NC Apr 01, 2014 $125,930
Marketing Manager Operation Excellence Kennametal, Inc. Latrobe, PA Jul 01, 2014 $125,684
Marketing Manager Operational Excellence Kennametal, Inc. Latrobe, PA Jul 01, 2014 $125,684
Senior Manager Operational Excellence Shipwire, Inc. Sunnyvale, CA Aug 06, 2016 $125,000
Senior Manager Operational Excellence Ingram Micro, Inc. Irvine, CA Jul 07, 2016 $125,000
Senior Manager Operational Excellence Shipwire, Inc. Irvine, CA Jul 18, 2016 $125,000
SR. Manager, Operational and Process Excellence Intuitive Surgical Operations, Inc. Sunnyvale, CA Jan 05, 2015 $123,053 -
$184,100
Manager, Operational Excellence/Facilities Eaton Industrial Corporation Irvine, CA Jul 01, 2010 $122,000
Manager, Operational Excellence SIX Sigma Covidien LP Hazelwood, MO Apr 28, 2013 $119,154
Manager, Operational Excellence SIX Sigma Mallinckrodt Enterprises LLC Hazelwood, MO Jul 01, 2013 $119,154
Manager of Operational Excellence Pilgrim's Pride Corporation Greeley, CO Sep 13, 2014 $115,000
Manager, Operational Excellence B/E Aerospace, Inc. Miami, FL Jul 13, 2014 $106,081
Manager, Marketing Operational Excellence Kennametal, Inc. Latrobe, PA Jul 01, 2011 $105,000
Senior Manager Operational Excellence Gambro Renal Products, Inc. Opelika, AL Aug 30, 2014 $104,000
Dealer of Excellence Manager LAO Nacco Materials Handling Group, Inc. Greenville, NC Apr 01, 2014 $102,343
Project Manager Operational Excellence Public Hospital District No 2 Kirkland, WA Jul 18, 2011 $102,000
Manager, Operational Excellence Hospital for Special Surgery New York, NY Dec 04, 2014 $100,785
Manager, Operational Excellence New York Society for Relief of Ruptured & Crippled New York, NY Nov 07, 2014 $100,785
Manager, Operational Excellence Be Aerospace, Inc. Miami, FL Jul 13, 2011 $100,000
Program Manager-Operation Excellence & Cont Impr Coca-Cola Refreshments USA, Inc. Atlanta, GA Feb 21, 2011 $98,779 -
$129,500
Manager, Center of Excellence H.J. Heinz Company Pittsburgh, PA Oct 01, 2013 $93,359
Manager Operational Excellence ITT Corp./Industrial Process Lancaster, PA Nov 15, 2010 $90,000
Manager, Operational Excellence ITT Engineered Valves, LLC Lancaster, PA Nov 21, 2011 $90,000
Manager Operational Excellence Straumann Manufacturing, Inc. Andover, MA Jun 01, 2011 $90,000

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Top Skills for A Manager Of Operations Excellence

LeanSigmaContinuousImprovementKaizenEventsComplianceStrategicPlansDeliveryBusinessProcessesSafetyBusinessUnitFinancialAnalysisProceduresProjectManagementCustomerServiceProcessImprovementProjectsKeyPerformanceIndicatorsValueStreamDmaicISOImprovementInitiativesCustomerSatisfaction

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Top Manager Of Operations Excellence Skills

  1. Lean Sigma
  2. Continuous Improvement
  3. Kaizen Events
You can check out examples of real life uses of top skills on resumes here:
  • Coached and mentored Lean Sigma Experts and team members in the use of Six Sigma and Lean Manufacturing tools.
  • Developed and managed our Lean Six Sigma continuous improvement program in procurement for US consumer operations.
  • Coached multiple Kaizen events leading to investment recovery of over $5MM in spare parts.
  • Ensured and coordinated quality compliance with internal and external sourcing for yearbook production.
  • Shaped and executed five-year strategic plans.

Top Manager Of Operations Excellence Employers

Manager Of Operations Excellence Videos

Career Advice on becoming a Business Development Manager by Alan C (Full Version)

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