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The differences between managers of operations excellence and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager of operations excellence and an operations support manager. Additionally, a manager of operations excellence has an average salary of $109,903, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a manager of operations excellence include continuous improvement, sigma and lean six sigma. The most important skills for an operations support manager are customer service, project management, and human resources.
| Manager Of Operations Excellence | Operations Support Manager | |
| Yearly salary | $109,903 | $79,730 |
| Hourly rate | $52.84 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 229,541 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A manager of operational excellence is in charge of devising strategies to optimize business procedures, ensuring efficiency and smooth workflow. Typically, their responsibilities revolve around conducting research and analysis to identify the strength and weaknesses of operations, finding areas needing enhancement, developing and executing improvement projects, setting goals and objectives, and coordinating with internal and external parties. Furthermore, as a manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Managers of operations excellence and operations support managers have different pay scales, as shown below.
| Manager Of Operations Excellence | Operations Support Manager | |
| Average salary | $109,903 | $79,730 |
| Salary range | Between $82,000 And $145,000 | Between $47,000 And $133,000 |
| Highest paying City | San Mateo, CA | San Bruno, CA |
| Highest paying state | California | California |
| Best paying company | Walmart | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between a manager of operations excellence and an operations support manager in terms of educational background:
| Manager Of Operations Excellence | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between managers of operations excellence' and operations support managers' demographics:
| Manager Of Operations Excellence | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 68.3% Female, 31.7% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |