Strategic Partnerships Manager
Remote job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Home Health Business Manager
Remote job
Explore opportunities with HMC Home Health, LLC, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations
Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors
Performs and or manages billing audits per policy and follows-up with corrections
Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Must possess at least one of the following:
3+ years of healthcare experience
3+ years of experience in an office administration role
Bachelor's Degree
Computer proficiency, including Microsoft Office suite
Preferred Qualifications:
Demonstrated strong organizational, written, verbal communication, and time management skills
Demonstrated computer proficiency, including Microsoft Office suite
Demonstrated ability to work independently
Demonstrated strong process and people leadership abilities
Experience with payroll process, supply management, and basic financial knowledge
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Auto-ApplyDirector of Operations - Remote | High-Growth Real Estate Team
Remote job
Spencer Hsu Real Estate Team @ eXp Realty
Remote (SF Bay Area market focus)
About Us
We're a top 0.5% nationally ranked real estate team producing $80M+ annually in Silicon Valley's luxury market. Our founder, Spencer Hsu, is a recognized content creator (7K YouTube subscribers, 40K newsletter subscribers) and top producer serving high-net-worth tech clients in Palo Alto, Los Altos, Menlo Park, and surrounding areas.
We're at a major inflection point:
2025: 70 transactions, $1.5M in revenue
2026 goal: 140 transactions, $3M+ in revenue
Current team: 4 agents who need leadership and accountability
What we need: An entrepreneurial operator to build the machine while our founder focuses on $2M+ listings and brand growth
This is a fully remote role, but you must understand the Bay Area real estate market and be comfortable operating in Pacific Time Zone hours.
The Role: What You'll Actually Do
You're not inheriting a well-oiled machine. You're building it from scratch. This role is 40% recruiting, 40% accountability/coaching, 20% systems/operations.
Recruiting (40% of your time):
Source and recruit 14+ producing agents in 2026 (agents who can close 4-10 deals/year)
Maintain a pipeline of 15+ active recruiting conversations at all times
Close candidates on joining the team (negotiate splits - our blended average is 70% to agent/30% to team)
Build and run a recruiting system that's repeatable and scalable
Success metric: 2 agents recruited in first 90 days, 14+ in first year
Agent Accountability & Performance (40% of your time):
Conduct weekly 1-on-1s with every agent on the team (currently 4, growing to 18+)
Track lead follow-up, conversion rates, and pipeline health in CRM
Have direct conversations when agents aren't hitting goals (you're the accountability partner)
Create performance improvement plans and execute on them (including exiting poor performers)
Build a culture of high performance and mutual accountability
Success metric: Current 4 agents go from 15 total deals in 2025 to 50+ deals in 2026
Operations & Systems (20% of your time):
Manage support staff: ISA, Transaction Coordinator, Virtual Assistant, Marketing Manager
Build and document processes: onboarding, lead routing, CRM workflows, team training
Create dashboards to track team performance (leads, appointments, deals, revenue)
Run monthly team meetings and training sessions
Identify bottlenecks and inefficiencies, then fix them
Success metric: All core processes documented by end of Q1 2026
What Success Looks Like
90 days:
2 producing agents recruited and onboarded
Weekly accountability system implemented (all agents participating)
15+ agents in active recruiting pipeline
Core operations manual documented
1 year:
14+ producing agents recruited (average 4-10 deals/year each)
Team revenue grows from $71K (2025) to $350K+ (2026)
Agent accountability system running smoothly with measurable production increases
You're operating autonomously - Spencer focuses on luxury deals, you run the team
Compensation & Benefits
Trial Period (First 90 days / Q1 2026):
Independent contractor: $18,750 total project fee
Paid twice monthly at $3,125 per payment (6 payments total)
Deliverables-based (recruiting goals, system implementation)
We assess fit, you assess if you want to be here
Full-Time (After 90 days):
Base salary: $75,000 - $90,000 (based on experience)
Bonus: 5% of team revenue growth above $71,235 baseline
W2 employee, fully remote
Flexible schedule (but must be available during PT business hours)
Compensation examples:
Conservative scenario (Year 1):
Team grows to $300K revenue (+$228K growth)
Your bonus: $11,400
Total comp: $86,400 - $101,400 (depending on base)
Target scenario (Year 1):
Team grows to $450K revenue (+$378K growth)
Your bonus: $18,900
Total comp: $93,900 - $108,900 (depending on base)
Aggressive scenario (Year 1):
Team grows to $600K revenue (+$528K growth)
Your bonus: $26,400
Total comp: $101,400 - $116,400 (depending on base)
What's NOT included:
No health insurance provided (you're responsible for your own)
No PTO policy (flexible schedule, take time when you need it, but the work has to get done)
No office/equipment stipend (remote work is on you)
Long-term upside:
Year 2+: Transition to profit-share model (7.5% of team net profit) as team scales
Potential equity/ownership stake for the right person as we continue to grow
You're a Great Fit If:
Experience & Skills:
4+ years managing or recruiting quota-carrying salespeople (real estate, SaaS, solar, mortgage, insurance, etc.)
You've personally recruited and closed 10+ hires in previous roles
You've managed underperformers and aren't afraid of difficult conversations
You understand high-ticket sales ($10K+ transactions) and consultative selling
You're a systems thinker who documents processes and builds playbooks
Working Style:
Entrepreneurial but execution-focused - you don't need to be the visionary, but you need to make the vision happen
Self-directed - Spencer is traveling internationally Jan-Feb 2026; you need to operate autonomously
Comfortable with ambiguity - there's no employee handbook or perfect process to follow; you build it
Results-driven - you're motivated by seeing the scoreboard move, not just checking boxes
High urgency - you operate with speed and bias toward action
Character & Values:
You can hold people accountable while being respectful and professional
You're coachable and open to feedback (Spencer has high standards)
You genuinely want to help agents succeed (this isn't just a paycheck)
You treat remote work like a privilege, not an excuse to coast
You're NOT a Fit If:
You need detailed instructions or constant guidance
You think "full-time" means 40 hours max
You avoid confrontation or accountability conversations
You've never recruited someone or closed a job offer
You need structure, office environment, or corporate benefits
You need health insurance provided by your employer
You want work-life balance over building something meaningful (at least in Year 1)
The Hiring Process
We're thorough because this role is critical. Here's what to expect:
1. Application (You):
Submit resume
Record a 90-second video answering:
"Describe a time you had to hold someone accountable who wasn't hitting their numbers. What did you do, and what was the result?"
2. Phone Screen (20 min):
Quick chat to assess basic fit, experience, and expectations
3. Video Interview (45-60 min):
Deep dive on recruiting experience, accountability examples, and strategic thinking
We'll send you a homework assignment:
"Review our YouTube channel and website. If you were our DOO, what would you do in your first 30 days?"
4. Final Interview (45 min):
Meet Spencer, discuss compensation, align on expectations
Reference checks (we'll call 2 of your previous managers)
5. Decision:
If we're aligned, we start with the 90-day contract in January 2026
Timeline: We're moving fast and reviewing applications on a rolling basis. If you're a strong candidate, we'll reach out within 1-2 business days.
About the Team You'll Manage
Current roster:
4 producing agents: Junior agent (4 deals/year) and mid-level agents (9-10 deals/year). They're capable but lack accountability and structure.
Inside Sales Agent: Part-time, handles lead qualification and nurturing
Transaction Coordinator: Part-time, processes deals and paperwork
Virtual Assistant: Handles admin, marketing support, database management
Marketing Manager: Oversees content creation, social media, campaigns
All team members are remote. You'll coordinate via email, Zoom, and CRM.
Why Join Us?
The upside is real:
Spencer's personal brand drives massive inbound lead flow (YouTube, newsletter, social media)
Bay Area luxury market = high commissions per deal ($15-30K+ per transaction)
eXp Realty infrastructure provides support without corporate bureaucracy
You're joining at the perfect inflection point - big enough to have resources, small enough for you to make massive impact
What you'll learn:
How to scale a real estate team from 4 to 18+ agents
Recruiting and talent acquisition in a competitive market
Building operational systems from scratch
Working with a top-producing agent/entrepreneur
Who you'll work with:
Spencer is direct, driven, and has high standards - but he's fair and wants you to win
He's not a micromanager; he wants you to own this and run with it
If you crush it, there's long-term upside (profit share, equity, building this into something bigger)
Questions?
"Do I need a real estate license?"
No. We care about recruiting and leadership experience, not real estate credentials.
"What if I don't know the Bay Area market?"
That's fine if you're a fast learner. We'll teach you the market; you bring the recruiting and operations expertise.
"Is this really remote, or will you expect me to move to the Bay Area?"
Truly remote. Occasional in-person for big events (maybe 2-3x/year), but day-to-day is 100% remote.
"What time zone do I need to work in?"
Pacific Time business hours (9am-6pm PT) for core collaboration. Some flexibility, but agents and team are on PT.
"Why no health insurance?"
We're a small, lean team. The salary range reflects this. If health insurance is a dealbreaker, this isn't the right fit.
"What's the work-from-home setup expectation?"
Reliable internet, professional Zoom background, and availability during business hours. You provide your own equipment.
Ready to build something? Apply now.
Vice President of Operational Excellence
Remote job
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team!
Vice President of Operational Excellence
The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry.
Responsibilities
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
Knowledge, Skills & Abilities:
Exceptional communication and change management skills.
Ability to lead cross-functional teams through complex transformation initiatives.
Data-driven mindset with a passion for operational analytics and structured problem solving.
Customer-focused with a strong track record of operational delivery in client-centric environments.
Agile, decisive, and calm under pressure.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer
Auto-ApplyVice President, Payment Operations
Remote job
The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs.
What You'll Do:
Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization
Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement
Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities
Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types.
Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics
Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails
Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements.
Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives
Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution
Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc.
Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers.
What You'll Bring to the Team:
Bachelor's Degree or equivalent experience, advanced degree preferred
+10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios
Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement)
Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners
Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities
Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider
Superior understanding of merchant acquiring, payments funds flows, interchange dynamics
Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences
Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc.
Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements
Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization
Entrepreneurial mindset and a results-driven attitude
The expected base salary range for this position is $236,000 - $272,000 annually.
Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:
Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
Flexible Working Hours: We support your lifestyle- the results are what count.
Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
Auto-Apply
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best!
As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement.
As Vice President of Operations:
You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business.
You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability.
To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.
Requirements:
At least 7 years in a Senior Leadership role of a large business or enterprise.
Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization
Possess a “people first” leadership style with strong communication, interpersonal and leadership skills
Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.
Autonomous vehicles / Fleet management experience (Nice to have).
Education / Certifications:
BS or BA is highly preferred but not required.
Work Location / Work Schedule / Travel:
25% travel within the region the position is assigned.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
Auto-ApplyDirector, Continuous Improvement
Remote job
Job Announcement: Director, Continuous Improvement
Amid clinical workforce shortages, rising healthcare costs and concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.
Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train, and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 77 organizations like Kaiser Permanente, CVS and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We're making waves: on CNN, in WaPo, at the Fed…there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.
We're changing the game, but also know the importance of enjoying the journey. That's why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun. Plus you get to work from home.
Interested? Read on.
Who you are:
You are obsessed with continuous improvement and process refinement. Your flow state comes at the intersection of operational excellence and finding creative solutions to problems. You can carefully listen to a group of people describing a set of constraints, synthesize this information, and suggest simple and effective solutions. You can inquire and help that same group see problems or opportunities they may not yet see. You can apply lean and agile principles to departments as diverse as human resources and information technology. You like both breaking new ground and continuously improving existing workflows to maximize efficiency, and you know when to do which. You are an expert in using data to audit teams. You are equally comfortable working with Community Health Workers, C-suite executives, and community-based leaders; and you have the skills and track record of leading by influence.
What you'll do: You will ensure that every person and every part of IMPaCT delivers on our reputation of excellence, and does so with efficiency. You will report directly to the CEO. You will collaborate with departmental leaders and subject matter experts to build and continuously refine and strengthen auditable systems across all parts of the organization including hiring, training, finance, and information technology. Specifically, you will:
Help departments list and prioritize systems improvement projects using a Kanban board.
Lead structured systems refinement sessions to articulate the problems teams need to solve, and then design new or improved systems to solve these problems. For example, a finance leader may identify an overly manual customer invoicing process as the problem to solve. You will help the finance team design an auditable, efficient system that works well for all end users.
Partner with departmental leaders on change management to ensure consistent adoption of the new or improved system in day-to-day operations.
Audit the systems you have built across departments, using audits and key performance indicators to drive data-driven performance management in collaboration with departmental leaders and the CEO
Continuously improve systems based on end-user feedback.
What you bring:
Preferred: Masters Degree in Systems Engineering, Operations Research or other relevant field.
3- 6 years experience designing and maintaining large-scale systems in complex industries like manufacturing, aviation or healthcare.
Experience leading cross-functional initiatives, project management, and continuous improvement efforts
One of our core values is to create a diverse workplace that welcomes and values each team member's unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.
Senior Business Operations Manager, International
Remote job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations.
What You'll Do:
Develop comprehensive GTM strategies for new market entry by conducting in-depth analysis of international market opportunities, customer segmentation, and the competitive landscape. Collaborate with senior leadership to prioritize target markets and build the strategic execution plan for launch.
Act as the central Program Manager for all new market launches, driving cross-functional alignment and execution across Product, Sales Ops, Marketing, Finance, People, Places, and Legal. Serve as the primary point of contact for coordinating international initiatives, ensuring clear communication and holding teams accountable to timelines.
Design and implement a standardized, repeatable playbook for international market entry. Proactively identify, document, and streamline processes to create a more efficient and scalable launch motion, driving a culture of continuous improvement for global expansion.
Build and maintain robust analytical models to support market prioritization decisions, forecast potential (e.g., TAM, ROI), and provide actionable insights into the performance of newly launched markets. Proactively identify trends, risks, and opportunities to optimize our international growth.
What We're Looking For:
5+ years of relevant experience in banking, consulting or private equity, ideally combined with in-house Strategy & Operations at a rapidly growing SaaS company
Bachelor's degree required; MBA is a plus
Previous consultant experience one of the following: McKinsey, Boston Consulting Group (BCG) or Bain a plus
Advanced communication, presentation, and organization skills
Executive presence and comfort communicating with the C-suite
Exceptional spreadsheet / data management skills, SQL proficiency preferred
Expert with Google Sheets & Excel, with the ability to build data models
Intellectual curiosity supported by exceptional analytical skill
Strong, demonstrated leadership capabilities
Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines
Located in San Francisco Bay Area a plus
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States$170,000-$190,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Auto-ApplyDirector, Continuous Improvement (Mentor, OH, US, 44060)
Remote job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Assist with development of Corporate Improvement strategies and carry out transformation and strategy deployment within business area. Based on Corporate Continuous Improvement strategies, develop lean strategy applicable to the business to enable execution. Influence and coach senior management and their teams on Business transformation, cultural change, engagement, Lean tool adoption, and empowerment, with a passionate approach to results. Drive results through the use of common metrics and data in various areas of the organization including those with environments of ambiguity. Provide coaching, training, and lead management workshops on principles of continuous improvement, cultural transformation, and leadership mindset. Demonstrated ability to coach VP and SVP levels of Executive Management on Transformation.
Remote based role with up to 50% travel
What You'll do as a Director Continuous Improvement
* Organize senior management CI/lean steering committee and activities to set direction for business transformation and provide guidance to execute. Ensures that all local steering committees are supported and operate effectively.
* Collaborate with business leaders to facilitate and lead cultural and strategic changes across functional departmental boundaries within designated business area.
* Advise and counsel leadership by providing strategic direction in prioritizing CI opportunities and ensuring that CI initiatives align with the business strategy.
* Develop and implement a team-based learning environment along with the appropriate structure to sustain improvements.
* Create and implement transformation plans across the organization based on Corporate Continuous Improvement strategy, and local business strategy, and directly manage CI initiatives and programs.
* Drive Continuous Improvement implementation to achieve cost reductions, cycle time improvements, and quality improvements through effective Lean tool management, benchmarking, Key Performance Indicator development, and scorecard development and monitoring for various functions within the organization.
* Develops and leads team to apply structured, technical problem solving methodologies such as DMAIC, six sigma green belt/black belt, statistical data analysis, etc. to confirm root causes of problems, in alignment with strategic needs.
* Assesses, coaches, and provides constructive feedback to teams to strengthen competencies within the enterprise.
* Implement methods to identify Continuous Improvement opportunities within the organization through the use of key metrics, analysis, accountability, and standardization.
* Provides advice and consultation as a transformation subject matter expert on best practices, significant projects, and/or special Continuous Improvement initiatives.
* Drives team to implement corrective and preventative actions to solve root causes and prevent recurrence, reduce variation, and drive improvement in quality and other key KPIs.
* Prepares budgets, schedules, and other financial reports for successful strategy deployment.
* Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s).
* Maintain professional and technical knowledge through benchmarking world-class organizations and personal Continuous Improvement and Business Transformation related training.
* Drives and coaches use of project management principles including establishing and tracking timelines, identifying, and mitigating risks, communicating across teams at all levels.
* Other assigned duties.
The Experience, Skills, and Abilities Needed
Required:
* Bachelor's Degree (Chemical or other Engineering, Microbiology, Data Analysis, or Related Technical Field)
* Minimum 15 years of demonstrated qualified Improvement experience in a leadership role.
* One successful enterprise transformation required with experience in deploying lean culture in an organization.
* Minimum 8 years' experience leading and managing a Continuous Improvement team.
* Demonstrated impact that translates to clear, bottom line performance results with step-function change with ability to produce $3 million in cost savings.
* Strong analytical skills and understanding of problem-solving techniques. Proficiency in analyzing business needs, determining appropriate solutions and/or opportunities, and deploying them.
* Strong interpersonal skills with the ability to influence, communicate, motivate, instill confidence, and persuade in difficult or complex situations.
* Demonstrated impact using improvement tools: For example, Toyota Productions System and methodologies such as: A3 Development and Management, Process Flow Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Chaku-chaku lines, karikuri devices, DMAIC, Six Sigma Green Belt/Black Belt, statistical data analysis, etc.
* Lean certification from a recognized independent technical organization.
* Experience with improvement leadership in large functional areas i.e., Field Service, R&D, Plant Operations, Administrative Operations, etc.
* Experience delivering training, coaching, and developing all levels: executive to hourly employees.
Preferred:
* Experience with Shingijutsu consultants and mentoring by a recognized competent Continuous Improvement consultancy.
* Consumable liquids.
Other:
* Superior and demonstrated leadership, team building, communication, presentation, interpersonal, and coaching skills.
* Excellent organizational skills, analytical, and critical thinking skills.
* Ability to lead and develop team members
25-50% domestic and international travel
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is a brief overview of what we offer:
* Market competitive pay
* Extensive paid time off and (9) added holidays
* Excellent healthcare, dental, and vision benefits
* Long/short term disability coverage
* 401(K) with company match
* Maternity and parental leave
* Additional add on benefits/discounts for programs such as pet insurance
* Tuition reimbursement and continued educational programs
* Excellent opportunities for advancement in a stable long-term career
#LI-HT
#LI-REMOTE
Pay range for this opportunity is $141,737.50 - $183,425.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Vice President, Revenue Operations (Remote)
Remote job
Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.
Position Overview
As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable.
This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit.
Specific Roles & Responsibilities: GTM Strategy & Alignment
Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market
Refine design of our GTM organization, territories, quotas, and headcount
Optimize compensation plans and special incentives to best align with our growth strategy
Deal Pricing & Execution Support
Orchestrate Deal Desk to provide an efficient process for cross-functional alignment
Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin
Calculate commissions consistent with compensation plans
Provide ongoing support to salespeople to win and close deals
Analytics, Reporting & Planning
Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue
Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics
Equip marketing with quantitative evaluation of sales enablement investment.
Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention
Process Optimization
Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams
Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams
Evaluate and integrate new tools that drive productivity, automation, and insights
Team Management
Manage and develop a small yet high-impact team to deliver on this mandate
Qualifications:
8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations
Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment
Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics
Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred)
Strong leadership, stakeholder management, and communication skills
Comfortable balancing strategic planning with hands-on execution and detail
Prior experience managing a team
Why Teaching Strategies
At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.
Let's open the door to your career at Teaching Strategies!
Some additional benefits & perks while working with Teaching Strategies
Teaching Strategies offers our employees a robust suite of benefits and other perks which include:
Competitive compensation package
Employee Equity Appreciation Program
Health and wellness insurance benefits
401k with employer match
Flexible work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance, professional development, and opportunities for career growth
Best in class technology equipment for every employee
Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.
Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Strategic Operations Program Manager
Remote job
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplyDirector, People & Talent Operations
Remote job
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
About the Role
We are building a People organization that doesn't look like anything HR teams have done before.
We are designing a People Product Organization, one that treats people workflows like beautifully orchestrated systems, integrates AI-driven intelligence into every layer of design, and builds experiences that are so seamless they feel invisible.
The Director, People Talent & Operations is a co-architect of the next evolution of HR, a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining.
This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role. We are looking for someone who wants to imagine (and build) the future of People Operations.
Responsibilities
Design the next generation of People and Recruiting Operations
Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt
Architect the workflows, operating model, and design patterns of a new People function
Implement a design forward approach to how people and recruiting operations build solutions
Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale
Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team
Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes
Lead the People & Recruiting Operations teams
Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows
Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution
Ensure day-to-day operations are reliable, consistent, and built for scale
Support regional HR generalists and country operations as local extensions of global design
Co-create the People product with Systems, Automation & Data partners
Translate experience design into system logic and automated workflows
Partner deeply with business systems teams to bring seamless, self-service experiences to life
Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems
Identify opportunities to eliminate manual work, reduce friction, and improve experience
About You
10+ years in People Ops, Talent Ops, HR Ops, or People program design
Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience
You are known for “creating clarity out of chaos”, simplifying complex problems is your superpower
Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment
Strong workflow/process design skills; you can map, simplify, and rebuild complex systems
Systems thinker with experience partnering with HRIS, automation, or product teams
Skilled at driving alignment across stakeholders
Clear, structured communicator with a bias for simplicity
Energized by building new models and rethinking how People work gets done
Why Join Us
This is an opportunity to:
Help build a People function that becomes a model for the industry
Design the operating system for how employees experience work
Modernize People & Talent Operations through simplicity, design, automation and AI
Create meaningful impact across the entire company
Build something new - not maintain something old
If you want to help define the future of HR, we'd love to meet you.
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range$168,000-$210,000 USDWe are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
Auto-ApplyBusiness Process Manager
Remote job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
ABOUT THE ROLE
The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals.
WHAT YOU'LL DO
Oversee and manage team members to set clear expectations and provide performance feedback to achieve success
Establish workshops/activities to ensure strategic timelines are met
Coordinate team efforts by site based on organizational deployment roadmap
Collaborate with functional leaders and their teams to achieve harmony in goals and objectives
Oversee creation of business requirements and delivery to development teams
Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers
Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments
Qualifications
WHAT YOU'LL NEED
Bachelor's degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience
Minimum of 5 years' experience with project leadership and team management
Strong communication and leadership skills
Experience mapping and testing various business processes
Ability to work and collaborate with all levels of an organization
Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point
Preferred knowledge of WTS Paradigm and various ERP functionality
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director, Research Operations
Remote job
Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research.
Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint.
Key Responsibilities:
Lead operational strategy and execution for a diverse, multi-country research portfolio.
Develop and implement systems to streamline research operations and mitigate risks.
Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
Mentor mid-level managers and foster a culture of accountability and innovation.
Manage vendor selection and performance oversight.
Implement project management tools and dashboards to monitor progress.
Conduct post-project reviews to inform future practices.
Qualifications:
Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
Minimum 10 years of operations experience, with 5+ years in a leadership role.
Proven experience managing complex, multi-country research portfolios.
Strong knowledge of IRB processes, donor compliance, and international research regulations.
Proficiency in Microsoft Office and project management software.
Fluent in English.
Experience in NGO or nonprofit research settings.
Project Management certification preferred.
Skills & Attributes:
Strategic thinker with strong problem-solving and risk mitigation capabilities.
Excellent leadership, negotiation, and stakeholder engagement skills.
Ability to influence organizational decisions and drive innovation.
Comfortable working in a dynamic, collaborative environment.
Technology Requirements:
Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment.
Work Environment:
Typical office setting with regular use of computers and productivity tools.
Must be able to remain stationary for extended periods.
Travel Requirement: 5-10%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: USD 120,000 - 160,000 annually
International hiring ranges will differ based on location
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
Please click here to continue searching FHI 360's Career Portal.
Auto-ApplyRegional Operations Director - Field (Remote PST)
Remote job
Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-ApplyCustomer Operations Manager
Remote job
Working at RippleMatch:
The current status quo of finding a first job is broken: Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a difficult and overwhelming decision. It's also not a fair contest. For many Gen Z candidates, opportunity is limited based on where they attend school and their personal networks.RippleMatch is changing the way Gen Z finds work.
Our recruitment platform leverages AI to automate inbound applicant review and outbound sourcing, matching candidates to the right roles and eliminating the most time-intensive parts of the recruitment process for both sides. Leading employers leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Since launching RippleMatch from a college dorm room in 2016, we've raised $88 million in venture funding - including from prominent investors like Goldman Sachs - helped tens of thousands of users find jobs, expanded to 1,700+ colleges & universities, and brought on hundreds of leading employers as customers (such as EY, eBay, MongoDB, and more). Our tight-knit lean team of talented people work hard, celebrate wins, and care deeply about changing the way finding a job works.
The role:
We are hiring a Customer Operations Manager to maximize our annual customers' results on our platform. Customer Operations Managers sit within the Customer Success department and are the operations and analytical powerhouse that ensures our partners are getting the most out of our product. You'll spend the day immersed in our software, managing every behind-the-scenes task for recruitment teams to build a positive customer experience and deliver top talent for them to hire.
In this role you will:
Provide daily operational support for our annual partners
Manage a book of 40 accounts and support all of the backend & operational tasks for customers, as well as ad hoc customer requests
Collaborate with our Customer Success Managers to ensure we're providing strong ROI for our customers
Closely monitor data on customer product adoption to ensure they are getting the most out of our product suite
Use data analysis to inform and drive decision-making on your book of business
Become an expert on the ins and outs of the RippleMatch platform
Help solve tricky customer issues with product-focused solutions
Relay feedback and advocate for customer and candidate product improvements
Comfortably utilize and examine our data to solve customer problems and analyze trends
Manage projects to help push account-specific and Customer Success team objectives forward
Help students find their dream jobs
What you'll bring to the team:
0-3 years of experience working on detail-oriented operational tasks or projects
A self-starter mentality with a strong work ethic
Laser-focused attention to detail and willingness to tackle any assignment, no matter how small
A competitive nature and strong desire to win
Data-driven and a constant drive to utilize data to answer questions and inform customer strategy
Resourceful; Strong problem-solving skills, and a determination to always find creative solutions
Excellent written & verbal communication skills
Experience managing projects from the beginning of the ideation phase through to conclusion is a plus
Experience using tools for data analysis, such as Excel or Google Sheets; SQL proficiency is a plus
Experience working at a startup is a plus
Culture & Perks:
At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team's well-being and growth. We offer a full slate of perks, including equity, paid vacation, a pre-tax commuter program, discounted Citi Bike and Peloton memberships, and - our favorite thing - comprehensive FREE healthcare benefits. We work hard to foster a culture of constant self-improvement, actual ownership, and positivity. At our core, we are a tight-knit team that works hard, celebrates wins, and cares deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won't settle for anything less.
RippleMatch offers a flexible hybrid work environment for this role. Our physical office is conveniently located near Union Square in New York City.
The salary range for this position is $60,000 to $80,000, depending on relevant experience, in accordance with New York City pay transparency requirements
We believe in maintaining a culture that can cut across distance to suit our employees who choose to be remote as well as those who prefer to come into the office. We host monthly virtual events as well as monthly in-person events, team-wide virtual activities every month like Wellness Challenges, and a time to hear from our founders regularly regardless of location. Creating strong bonds between RippleMatch team members means a lot to us, and while we know that this can be done remotely, we also invest heavily in creating opportunities to make sure remote employees get plenty of in-person time.
RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Auto-ApplyDirector of Operations - North Atlantic
Remote job
Job Description
Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life.
YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more.
The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team
.
The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation.
The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast
RESPONSIBILITIES:
Franchisee Support:
Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards, operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems.
Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance.
Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee.
Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards.
Provide online support to franchise owners via help desk submissions and support calls.
Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement.
Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends.
Assist in facilitating and supporting conventions, regional meetings, and other key business events.
Brand Awareness and Innovation:
Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation.
Partner with other School of Rock departments to execute company-wide and departmental initiatives
Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency.
Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations.
Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools.
Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations.
Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment.
Protects the School of Rock brand and students by reinforcing safety standards and practices.
Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision.
Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills.
Communications and Administrative:
Manage travel against the annual budget.
Manages individual G&A budget.
Completes and submits all reports, documentation, and other administrative requirements in a timely manner.
REQUIREMENTS:
Bachelor's degree preferred.
3-5 years of multi-unit Operations experience
Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders).
Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders.
Possesses a high degree of self-motivation with a proven track record of achieving results.
Strong financial acumen, analytical, problem-solving, negotiation and influencing skills.
Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
Passion for helping franchise owners succeed and grow their businesses.
Commitment to continuous learning and professional development
Excellent communication (written and oral) skills.
Expert-level skill with various software productivity tools.
Expert-level skill with various operational point-of-sale (POS) systems.
Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable
Strong connection to School of Rock's mission
Extensive travel is required for this position (at least 25% travel)
#indspo
Remote - Operations Manager - Customer Success and Strategic Support (Pupil Transportation)
Remote job
Operations Manager - Customer Success and Strategic Support (Pupil Transportation)
Starting Salary $67,500-70,500 Per Year
What's in it for you (benefits will vary if not hired for full-time permanent):
Health insurance
PTO (120 hours accrued per year starting)
13 Paid company-wide Holidays
Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time
401k plan
An annual $250 stipend to support any home office needs
Competitive salary, commensurate with experience
Work in an inclusive, caring and values driven environment
Make a critical difference for children, families and educators
Weekly Hours: 40-55 Hours/Week
General Shift Hours: Preferred standard schedule is approximately 9:00am-5:30pm Central Time to support Eastern, Central, and Western US time zones. However, specific hours will shift depending on business and coverage needs and could be an 8-9 hour shift anywhere from 6:00am Eastern Standard Time to 6:00pm Pacific Standard Time
We are seeking an Operations Manager - Customer Success & Support who will provide high-level leadership across our operations department. This person will join a high-growth, high-volume, fast-paced business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and school districts, as well as a fulfilling and sustainable employment experience for drivers and supporting staff. This role carries responsibility for ensuring results in routing, dispatch, and customer success where assigned.
The Customer Success & Support Manager may be assigned to a geography, project, or function depending on business needs; for example, covering a region during an absence, strengthening routing performance within a particular geography, or leading escalations and follow-through with districts. This is a hands-on leadership role requiring operational expertise, customer-facing strength, and flexibility to step into high-need areas. This role requires a strong leader who thrives in ambiguity, communicates clearly, and can quickly earn trust with staff, drivers, and district partners.
We are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students.
This position reports to the Director of Operations, and you will collaborate regularly with other managers, and the operations team as a whole. This role does not currently include direct reports but provides leadership, direction, and accountability across multiple teams.
Who you are:
A strong leader who is confident in giving direction and setting expectations, even without direct reports
Flexible and adaptable, thrives in environments where priorities shift daily
Customer-focused, with strong relationship-building skills and the ability to restore confidence following service issues
Ambitious and eager to grow within the company, open to taking on increasing levels of responsibility
Calm under pressure, detail-oriented, and driven to deliver results and exceed metrics
Calm but urgent problem-solver; sees solutions where others see problems
Strong attention to detail and impeccable follow through
Tech-savvy and comfortable with navigating multiple online platforms
Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers
Role model the company core values and hold others accountable for doing the same; builds community across functional teams and roles
Able to exhibit our company competencies at the manager level (review by clicking here)
Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners
What you'll do:
Work closely with the Director of Operations to analyze data across the department and develop a weekly action plan to achieve ambitious goals, including fulfillment rate, on time arrivals, district and driver satisfaction, and more
Step into regions as needed to provide manager-level leadership when a manager is out, the workload is high, or extra support is required
Provide direction, feedback, and accountability to assistants, coordinators, and specialists to ensure goals are met and customers are satisfied
Lead escalations during on-call shifts with districts, guardians, or drivers, ensuring concerns are addressed promptly and relationships remain strong
Support routing and change requests when needed, ensuring new and existing student rides are implemented smoothly
Collaborate with other managers and the Director of Operations on strategic initiatives and process improvements
Support recruitment, screening, onboarding, and training of new Operations team members ranging from administrative assistants to managers
Model calm, solutions-oriented leadership and coach staff through conflict resolution
Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision making, including critical budget and forecasting decisions/strategy
Required Qualifications
At least 5 years of relevant experience; at least 3-5 years of leadership or management experience (ops, logistics, etc)
Bachelor's Degree or higher in a relevant field
Strong written and verbal communication skills.
Proficiency with online platforms, data tracking, and remote team tools.
Demonstrated ability to provide feedback and coaching across levels.
Have a working computer with a camera and microphone
Have a reliable internet connection
Exhibits all competencies up to Manager (Application) level on Core Competencies
Ability to travel up to 30% of the time
Preferred qualifications:
Master's Degree in a relevant field
Strong knowledge of pupil transportation industry processes and regulations
High level routing and dispatching experience
Experience in customer service or account management
2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria )
Start date: Negotiable within 2 weeks of offer
About Us:
At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in.
We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives.
Our values:
Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn.
Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.
Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.
Senior Manager, Business Operations Strategy & Analytics
Remote job
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
The Senior Manager, Business Operations Strategy & Analytics plays a critical role in building Ping Identity's unified, intelligence-driven Go-to-Market (GTM) engine. As we scale toward predictable, efficient, and globally harmonized revenue performance, this role serves as a strategic analytics leader-designing, implementing, and operationalizing the data and insights that drive decision-making across Marketing, Sales, Alliances and Channels, and Customer Success.
This role requires a blend of deep analytical expertise, GTM systems understanding, and the ability to translate complex insights into actionable recommendations. The Senior Manager is expected to execute as a subject matter expert, influence decisions across departments, and lead high-impact cross-functional initiatives without direct oversight.
This individual contributor role is part of the Business Operations team within the Office of the CEO. It is a unique blend of opportunities and responsibilities for a versatile person with a diverse set of skills and interests. You will report to and be mentored by the Vice President, Business Operations.
Responsibilities include:
Analyze various financial and operational metrics to measure the effectiveness of the sales and marketing strategic initiatives portfolio from a go-to-market and customer adoption perspective. Identify key trends, root causes, and action plans and drive follow-up and closure of action plans. Analyze growth trends to identify value capture opportunities
Develop new OKRs and KPIs and work with cross-functional stakeholders to implement continuous optimization plans
Work with cross-functional stakeholders and represent Business Operations in the annual planning process to develop key financial targets and cross-Ping performance metrics.
Lead GTM data related projects and initiatives independently and manage stakeholder expectations
Translate analytical findings into strategic narratives that influence senior leadership alignment and investment decisions.
Partner with systems and engineering teams to deploy and enhance AI-driven analytics, predictive forecasting, and prescriptive insights.
Lead complex cross-functional analytics projects from inception through execution-including stakeholder alignment, requirement scoping, timeline management, risk mitigation, and results communication.
Required Qualifications
8+ years of experience in an analytical role; familiarity with enterprise software or Cloud technology industry a plus
Strong quantitative reasoning and analytical capabilities, translating insights into actionable strategies and business cases.
Proven ability to lead cross-functional programs, influence senior stakeholders, and drive initiatives through ambiguity.
Degree in business, economics, or other analytical concentration
Experience designing sales models, dashboards, and insights that improve forecast accuracy and GTM efficiency.
Exceptional communication skills, capable of presenting insights to executives and large cross-functional groups.
Experience working with clients or customers, meeting facilitation and white boarding
Light to moderate travel may be required
Salary Range: $148,500-$180,350
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyVice President, Revenue Operations
Remote job
About Renaissance
When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.
Job Description
We're seeking a strategic, collaborative, and forward-thinking leader to join us as our Vice President, Revenue Operations. In this high-impact role, you'll shape and lead a world-class Revenue Operations function that powers scalable growth, drives operational excellence, and enables our go-to-market teams to thrive.
You'll bring deep experience in Revenue or Sales Operations-ideally within a mature SaaS environment-and use your expertise to optimize how we generate, manage, and accelerate revenue. This role offers the opportunity to influence cross-functional strategy and deliver meaningful business outcomes in partnership with key leaders across Sales, Customer Success, Revenue Enablement, and beyond.
Reporting to the SVP of Sales for North America, you will collaborate closely with Area and Regional VPs of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement to drive alignment, clarity, and execution across our revenue-generating teams.
We're looking for a leader who is equally comfortable with data and strategy-someone who can translate insights into action, and action into results. Your experience should include:
Expertise in sales operations, CRM and data systems, sales compensation design, and performance analytics.
A track record of building efficient processes, empowering teams, and delivering sustainable revenue outcomes.
Strong communication and collaboration skills that foster trust and influence across all levels of the organization.
You'll thrive in this role if you're driven by impact, energized by complexity, and motivated to lead through change. The ideal candidate is a motivating people leader who brings both strategic vision and operational rigor to the table, and who is passionate about building inclusive, high-performing teams. If you're ready to shape the future of Revenue Operations at Renaissance and help us achieve our next chapter of growth, we'd love to meet you!
Critical Success Factors
Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team
Identifying standard sales administration processes and driving consistency and efficacy.
Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity
Creation and Administration of compensation plans for multiple sales and customer success roles
Organizational planning and staffing for effective revenue administration
Qualifications
The Ideal Candidate Will Have:
7+ years Sales or Revenue Operations experience in a Saas organization
Significant experience in leading cross-functional teams, especially across sales, marketing, and customer success
Strong skills in data analysis and business intelligence tools
Excellent leadership skills; ability to manage and grow high-performing teams.
Extensive knowledge of CRM systems (Salesforce, Gainsight, HubSpot, etc.) and best practices for design and administration
Preferred Qualifications
Educational Technology experience
Passion for driving excellence in revenue operations and sales administration
Strong presentation skills and influencing skills with senior executives
Additional Information
All your information will be kept confidential according to EEO guidelines.
Base Salary Range: $176,300 - $215,000. This range is based on national market data and may vary by experience and location.
#LI-Remote
Benefits for eligible US employees include:
World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
Health Savings and Flexible Spending Accounts
401(k) and Roth 401(k) with company match
Paid Vacation and Sick Time Off
12 Paid Holidays
Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
Tuition Reimbursement
Life & Disability Insurance
Well-being and Employee Assistance Programs
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
Equal Opportunity Employer
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
For California Residents, please see our Privacy Notice for California Job Candidates here.
Reasonable Accommodations
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
Employment Authorization
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For more information about Renaissance, visit: ***************************
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