District Manager
Remote job
*** THIS ROLE WILL SUPPORT THE GREENVILLE, SC MARKET ***
The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from and reports directly to the Regional Manager/Director
ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the following:
Serves both the internal and external guest
Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field
Develops store level managers through influence and governance
Recruits future talent that fits the Zaxby's Culture
Focuses on building people so that they can in turn build the business
Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
Works a minimum of 6 hours in each location, within their district, bi-weekly
Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
Ensures protection of the Brand through adherence to standards and policies
Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
All other duties necessary to ensure district operations function properly
Work with varying departments to select, evaluate, and approve opportunities for growth in the District
All other duties necessary to ensure regional operations function properly
TRAVEL REQUIREMENT
Up to 60% required
QUALIFICATIONS
Proven business acumen
Servant leader
Demonstrated developer of people
Self-motivated leader with the ability to solve complex problems
Proven ability to manage multiple locations located in different geographical areas
Proven ability to identify, recruit, and develop talent for leadership roles
Strong planning and organizational skills
Ability to create and implement management development plans
Excellent interpersonal communication, presentation, and conflict resolution skills
Basic math and accounting skills
Strong analytical/decision making skills
Demonstrates loyalty, integrity, dependability, empathy, and professionalism
EDUCATION AND EXPERIENCE GUIDELINES
Education: Bachelor's degree in related field; or equivalent combination of education and experience
Experience: 7+ years of multi-unit experience
Other: Valid driver's license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report
STANDARD HOURS
Ability to work a minimum of 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
REMOTE WORK ELIGIBILITY
Ability to work 60% of the time in the regional store locations and 40% of the time at home
PAY RANGE:
$80,000 - $95,000 annually
Strategy, Planning & Operations Program Manager GSSO (Remote)
Remote job
**The application window is expected to close on: 12/15/25** Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Successful candidate will be located in the US and able to work remotely. **Meet the Team**
Join our Incubation and Operations team in the Global Specialist Sales Organization (GSSO). We develop, deliver, and manage compensation and incentive programs that empower sellers to deliver Cisco strategic and financial goals. We work across sales, operations, and finance teams.
**Your Impact**
In this pivotal role, you will serve as the operational backbone for our team, driving the successful execution of critical initiatives and key results across a broad stakeholder landscape. By crafting and refining robust systems for tracking and managing tasks, you will ensure clarity, accountability, and seamless coordination among diverse workstreams. Your proactive approach to communication and risk management will keep leadership and cross-functional partners advised, aligned, and empowered to make timely, informed decisions.
As the central point of operational coordination, you will not only streamline processes and promote efficiency but also foster transparency and collaboration among internal teams. Your efforts will be critical in ensuring that benchmarks and key measures are met, issues are swiftly addressed, and our most important initiatives are delivered with excellence-creating real, lasting value for the organization and its collaborators.
**Minimum Qualifications**
+ 7+ years of progressive experience in program management and operations management within a global organization.
+ BA or equivalent practical application and understanding of various project and program management methodologies.
+ Experience managing programs with significant scope (e.g., impacting multiple teams, or spanning multiple geographic regions) in highly matrixed environments with diverse stakeholder expectations.
**Preferred Qualifications**
+ Demonstrated ability to design, implement, and manage effective organizational systems, workflows, and tracking mechanisms for complex projects and diverse deliverable types.
+ Experience in a technology company, particularly within sales strategy or go-to-market functions, is highly desirable.
+ Professional experience with Cisco products, processes, or organizational structure.
+ Excellent written and verbal communication skills, with a proven ability to distill complex information into clear, actionable insights and present effectively to senior leadership.
+ Proven track record to navigate complex organizations through influence without authority, build consensus, and drive alignment across global teams.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$146,100.00 - $229,600.00
Non-Metro New York state & Washington state:
$133,200.00 - $221,400.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Director, Field Site Operations VI (M6)
Remote job
**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Salary:
$160,000.00 - $220,000.00
Location:
Dallas-Richardson,TX
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** .
** Summary:**
Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area.
**Job Description:**
The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX.
**Key Responsibilities/Qualifications** :
+ Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
+ Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
+ In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
+ Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
+ Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
+ Stay knowledgeable of competition and important emerging technologies and standards.
+ Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
+ Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
+ Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
+ Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
**Skills, Knowledge, Experience & Education**
At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company.
The ideal candidate will have the following:
+ Preferred, BA/BS in Engineering or Business/Operational Management
+ 7-10+ years of progressive functional experience, within a complex global company.
+ 5+ years of leadership experience in a 24/7 environment
+ Strong Business and Financial Acumen
+ Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
+ Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
**Other Suitability Factors**
We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable.
To succeed in this role requires a **capacity for complexity** and **temperament** that includes:
+ A very mature individual with the right balance of confidence and humility.
+ Process oriented while also strongly developing and relying on interpersonal relationships across the company
+ Executive presence and ability to connect equally well upwards, downwards and sideways in the organization
+ Self-motivated and driven towards excellence
+ A high level of EQ to be able to manage across a large team with significant diversity
+ Ability to distinguish between and prioritizing urgent and important issues
+ Situational awareness and complex decision-making ability appropriate for the situation
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 20% of the Time
**Relocation Eligible:**
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
VP of Revenue Operations (Remote)
Remote job
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success
Responsibilities:
GTM strategy
Segmentation analysis and strategic prioritization/ investment recommendations
CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth
Marketing Operations
Marketing forecasting and investment strategy; gearing expectations, etc
Marketing results reporting
Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments.
Optimize ad spend effectiveness and ROI in partnership with digital marketing team
Create and maintain reporting that optimizes marketing message effectiveness.
Sales Operations
Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company.
Weekly bookings forecast and compliance processes.
Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
Revenue and Margin Optimization
Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy
Optimize the deal modeling process to generate analytics to create guidelines for comparable deals
Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin.
Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives
Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth
Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level
Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level
Reporting and Compliance
Board material development.
Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices.
Compensation Strategies
Optimize sales incentive compensation structures and related quotas to meet company objectives.
Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
Sales Enablement and Optimization
Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs
Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team.
Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion.
Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest.
Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight
Qualifications:
Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred.
Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment.
Minimum five years in a sales operations, business planning, or sales support management role.
Experience successfully managing analytically rigorous corporate initiatives.
Sales/GTM strategy and planning experience
Managing/influencing Business Applications (Salesforce)
Proven leadership in Sales and Marketing Operations
Developing accurate measure for success with direct connection to compensation strategies
The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
We will accept applications until 12/16/2025.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit *********************************
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit **********************************************
No recruitment agencies, please.
Auto-ApplyExam Ready - Process Improvement Manager
Remote job
Join the elite Performance Intelligence team within the Performance Consulting organization. We empower organizations to achieve optimal performance and strategic agility through cutting-edge process intelligence, transformative operational solutions, and advanced risk management. Our mission is to drive sustainable growth and foster a culture of operational excellence. The Exam Ready Program within Performance Intelligence manages a proactive framework utilized by First Line of Defense to ensure compliance with standards for self-assessment of the operational risk and control environment.
As a Process Improvement Manager in the Exam Ready Team, you will co-own over 300 self-inspection criteria designed to guide business partners in identifying risks within their processes and determining effective risk mitigation strategies. You will also host large forums to educate our community on assessment methods and best practices related to Firmwide policies and standards.
Job responsibilities:
Investigate and annually update Inspection Criteria Topics by meeting with Subject Matter Experts across the firm to review and revise questions, ensuring alignment with Firmwide policies, standards, and procedures.
Lead monthly Forums to educate clients on inspection and controls processes, fostering collaboration between various Lines of Business to address observations and identify resolutions.
Conduct Discovery Assessment Engagements with Process Owners, conducting multiple deep-dive discussions to help the business analyze gaps in their processes and ensure regulations, policies, and controls are functioning appropriately.
Onboard Lines of Business to the Exam Ready Program by crafting comprehensive charters, strategic project plans, tailored training approaches, and robust communication plans in collaboration with Sponsors, ensuring a seamless transition and full alignment with the Program.
Conduct annual sessions with all business partners to understand established processes and ensure program alignment.
Produce and disseminate comprehensive metrics and reports, providing precise analysis of data and trends.
Develop deep trust-based partner relationships with community members
Required Qualifications, Capabilities and Skills:
7 plus years of financial service experience in controls, audit, quality assurance, risk management, or compliance
Proficient knowledge of control and risk management concepts, Firmwide policies and standards and the Legal & Regulatory Change Management (LRCM) process
Ability to successfully operate across businesses and functions with strong influencing and relationship management skills
Experience in speaking and presenting to large audiences as well as smaller groups; Strong written and oral executive-level communications skills
Skills in Excel, PowerPoint, SharePoint and analytical skills; ability to articulate complex processes that are easy to understand; knowledge of Alteryx and Tableau a plus
Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
Self-motivated and executes deliverables with speed and precision
Preferred Qualifications, Capabilities and Skills:
Experience with implementing or auditing Quality Management Systems, e.g. ISO 9000, Certified Quality Auditor
Experience and knowledge of change management principles, methodologies and tools (experience with Prosci/ADKAR methodology or similar formal change management methodologies)
This role does not offer visa sponsorship.
Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
Auto-ApplyVice President of Operational Excellence
Remote job
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team!
Vice President of Operational Excellence
The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry.
Responsibilities
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
Knowledge, Skills & Abilities:
Exceptional communication and change management skills.
Ability to lead cross-functional teams through complex transformation initiatives.
Data-driven mindset with a passion for operational analytics and structured problem solving.
Customer-focused with a strong track record of operational delivery in client-centric environments.
Agile, decisive, and calm under pressure.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer
Auto-ApplyVice President, Payment Operations
Remote job
The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs.
What You'll Do:
Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization
Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement
Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities
Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types.
Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics
Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails
Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements.
Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives
Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution
Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc.
Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers.
What You'll Bring to the Team:
Bachelor's Degree or equivalent experience, advanced degree preferred
+10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios
Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement)
Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners
Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities
Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider
Superior understanding of merchant acquiring, payments funds flows, interchange dynamics
Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences
Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc.
Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements
Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization
Entrepreneurial mindset and a results-driven attitude
The expected base salary range for this position is $236,000 - $272,000 annually.
Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:
Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
Flexible Working Hours: We support your lifestyle- the results are what count.
Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
Auto-Apply
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best!
As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement.
As Vice President of Operations:
You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment.
It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business.
You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools.
You will maximize client engagements and work with your leadership team to develop plans to meet future site needs.
Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability.
To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.
Requirements:
At least 7 years in a Senior Leadership role of a large business or enterprise.
Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization
Possess a “people first” leadership style with strong communication, interpersonal and leadership skills
Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.
Education / Certifications:
BS or BA is highly preferred but not required.
Work Location / Work Schedule / Travel:
25% travel within the region the position is assigned.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
Auto-ApplySenior Business Operations Manager, International
Remote job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations.
What You'll Do:
Develop comprehensive GTM strategies for new market entry by conducting in-depth analysis of international market opportunities, customer segmentation, and the competitive landscape. Collaborate with senior leadership to prioritize target markets and build the strategic execution plan for launch.
Act as the central Program Manager for all new market launches, driving cross-functional alignment and execution across Product, Sales Ops, Marketing, Finance, People, Places, and Legal. Serve as the primary point of contact for coordinating international initiatives, ensuring clear communication and holding teams accountable to timelines.
Design and implement a standardized, repeatable playbook for international market entry. Proactively identify, document, and streamline processes to create a more efficient and scalable launch motion, driving a culture of continuous improvement for global expansion.
Build and maintain robust analytical models to support market prioritization decisions, forecast potential (e.g., TAM, ROI), and provide actionable insights into the performance of newly launched markets. Proactively identify trends, risks, and opportunities to optimize our international growth.
What We're Looking For:
5+ years of relevant experience in banking, consulting or private equity, ideally combined with in-house Strategy & Operations at a rapidly growing SaaS company
Bachelor's degree required; MBA is a plus
Previous consultant experience one of the following: McKinsey, Boston Consulting Group (BCG) or Bain a plus
Advanced communication, presentation, and organization skills
Executive presence and comfort communicating with the C-suite
Exceptional spreadsheet / data management skills, SQL proficiency preferred
Expert with Google Sheets & Excel, with the ability to build data models
Intellectual curiosity supported by exceptional analytical skill
Strong, demonstrated leadership capabilities
Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines
Located in San Francisco Bay Area a plus
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States$170,000-$190,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Auto-ApplyVice President, Revenue Operations (Remote)
Remote job
Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.
Position Overview
As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable.
This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit.
Specific Roles & Responsibilities: GTM Strategy & Alignment
Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market
Refine design of our GTM organization, territories, quotas, and headcount
Optimize compensation plans and special incentives to best align with our growth strategy
Deal Pricing & Execution Support
Orchestrate Deal Desk to provide an efficient process for cross-functional alignment
Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin
Calculate commissions consistent with compensation plans
Provide ongoing support to salespeople to win and close deals
Analytics, Reporting & Planning
Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue
Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics
Equip marketing with quantitative evaluation of sales enablement investment.
Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention
Process Optimization
Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams
Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams
Evaluate and integrate new tools that drive productivity, automation, and insights
Team Management
Manage and develop a small yet high-impact team to deliver on this mandate
Qualifications:
8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations
Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment
Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics
Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred)
Strong leadership, stakeholder management, and communication skills
Comfortable balancing strategic planning with hands-on execution and detail
Prior experience managing a team
Why Teaching Strategies
At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.
Let's open the door to your career at Teaching Strategies!
Some additional benefits & perks while working with Teaching Strategies
Teaching Strategies offers our employees a robust suite of benefits and other perks which include:
Competitive compensation package
Employee Equity Appreciation Program
Health and wellness insurance benefits
401k with employer match
Flexible work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance, professional development, and opportunities for career growth
Best in class technology equipment for every employee
Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.
Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Global Freight Operations Manager
Remote job
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Bready
* to make a change?
This Global Freight Operations Manager role is set up to be the point of contact between Toast stakeholders, transportation vendors and warehousing service providers. The primary objective is to coordinate and manage movement of inbound hardware inventory via air, ocean, truck and/or other couriers along with any other services needed in the transportation of Toast goods as needed.
This person will ensure all transportation services are handled to best serve Toast and its customers in the most time efficient and cost-effective manner while managing risks associated with these services.
About this
r
oll* (Responsibilities)
Coordinate, schedule and monitor all imports from overseas manufacturing partners as well as inbound freight from domestic suppliers in alignment with planning specified cargo ready dates and expected receipt dates
Proactively work to resolve all shipping exceptions while goods are in transit
Work with partners to determine best and alternate routes dependent on vessel and port capacities, space limitations, delays, etc. while minimizing costs and risks
Manage all required documentation for all inbound global freight shipments
Manages, summarizes and effectively communicates shipments risks appropriately to internal cross functional team members across planning, commercial and logistics teams
Manages carrier selection and performance through monitoring and measuring key metrics
Conducts freight cost analysis for reporting purposes and opportunity identification
Awareness and adherence to global trade regulations
Do you have the right
ingredients*
? (Requirements)
Attention to detail, analytical skills and well organized
Possesses Intermediate Google Sheets and and/or Excel expertise with an ability to structure datasets, apply analytical formulas (e.g., pivot tables, lookups, logical functions), and create accurate reports that drive decision-making
Efficient in other Microsoft Suite applications (i.e. docs, slides)
Able to handle multiple tasks simultaneously and flexible/comfortable with shifting priorities
Strong time management skills (works well with deadlines)
Understanding and able to use transportation management systems
Understand Bills of lading, terms of sale (liabilities)
Understanding of imports, dispatching of documents and pre-dispatching of import documents
Expert in overall freight import scheduling, booking and processes (all modes)
Some familiarity with custom documents, 3461, 7501, HTS, delivery orders, etc.
Able to monitor, track, and update workflows
Knowledge of international shipping A-Z for density, size limitations, regulations, and requirements
Knowledge of domestic LTL and truckload services, multi-modal cargo density, linear ft rule, etc.
Stays up to date knowledge of current regulations and changes with DOT, CBP, USDA, AD/CVD, FDA, EOA, TSA and all other US Government laws.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range$97,000-$155,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyStrategic Operations Program Manager
Remote job
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplyBusiness Process Manager
Remote job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
ABOUT THE ROLE
The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals.
WHAT YOU'LL DO
Oversee and manage team members to set clear expectations and provide performance feedback to achieve success
Establish workshops/activities to ensure strategic timelines are met
Coordinate team efforts by site based on organizational deployment roadmap
Collaborate with functional leaders and their teams to achieve harmony in goals and objectives
Oversee creation of business requirements and delivery to development teams
Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers
Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments
Qualifications
WHAT YOU'LL NEED
Bachelor's degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience
Minimum of 5 years' experience with project leadership and team management
Strong communication and leadership skills
Experience mapping and testing various business processes
Ability to work and collaborate with all levels of an organization
Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point
Preferred knowledge of WTS Paradigm and various ERP functionality
Additional Information
All your information will be kept confidential according to EEO guidelines.
VP, Franchise Operations
Remote job
The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world's prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 120+ offices in 11 countries and counting.
The Position
The Vice President of Global Partner Operations co-manages the successful integration, performance, and growth of The Agency's global partner offices. This role ensures operational excellence through proactive engagement, financial health assessments, strategic planning, and accountability across all markets. Acting as a brand ambassador and liaison between Global Partners and internal departments, this position supports long-term profitability and alignment with The Agency's culture, systems, and standards.
This role functions in a consultative capacity. The VP of Global Partner Operations is not responsible for running or managing a Global Partner's business. Each Global Partner is independently responsible for operating, staffing, and growing their own company. The VP's role is to advise, coach, and hold partners accountable to the operational and brand standards of The Agency.
Essential Job Functions & Responsibilities
Strategic Leadership & Account Management
Serve as the primary point of contact for Global Partners, providing consistent business consulting, performance analysis, and accountability.
Develop strong leadership and facilitation relationships among Global Partners, fostering collaboration and best practice sharing.
Conduct not less than quarterly brainstorming sessions with Global Partners organized by similar company size and market conditions.
Collaborate with the SVP, executive leadership, and departmental heads to ensure consistent brand alignment and operational excellence across the network.
Financial Performance & Forecasting
Conduct annual financial forecasting and mid-year operational reviews with all Global Partners with no less than bi-annual updates.
Assist in the collection and review of annual financial statements, awards reporting, and other documentation as requested by SVP or executive leadership.
Evaluate office financial performance, identifying trends, risk factors, and opportunities for growth.
Support implementation of financial planning tools and frameworks to improve profitability and operational efficiency.
Onboarding & Growth Enablement
Partner closely with the VP of Franchise Onboarding to ensure smooth transition and onboarding of new Global Partners.
Conduct business planning sessions with all new Global Partners during the onboarding process.
Support franchise sales efforts as needed, including virtual meetings with prospects, presenting The Agency's value proposition, and assisting with additional materials or analysis as requested by the Franchise Sales team.
Market Evaluation & Business Insights
Conduct quarterly market evaluations with Global Partners to assess the current market state, analyzing percentage increases or decreases in sales volume and transactions.
Measure, monitor, and track progress of each Global Partner, identifying areas for improvement and recommending strategic solutions.
Partner with internal departments (Accounting, Marketing, Technology, Training, PR) to align initiatives and maximize value across all Global Partners.
Accountability & Team Collaboration
Collaborate and actively participate with franchise operations team to ensure quarterly & annual team rocks are achieved.
Participate in cross-functional projects designed to enhance operational performance, global consistency, and franchise support.
Collaborate with the Core Services to ensure growth and adoption of Core Services partners.
Brand Alignment & Engagement
Conduct annual compliance and brand standard checks for each Global Partner office.
Ensure consistent adoption and usage of The Agency's tools, systems, and platforms.
Maintain ongoing communication and relationship management with each office through regular check-ins and visits (virtual or in-person).
Demonstrate proactive participation in Forum, Leadership Summit, and other global events as requested, serving as a visible leader and ambassador for the network.
Required Skills & Experience
5+ years of experience in real estate brokerage, franchise management, or corporate operations.
Proven success in business consulting, financial planning, and performance management.
Exceptional verbal and written communication skills.
Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
Highly collaborative and solutions-oriented mindset with strong leadership presence.
Ability to travel up to 50% of the time domestically and internationally.
Benefits & Perks:
Equity
Paid vacation
Professional development budget
Comprehensive health benefits
401(k)
HSAs FSAs
Compensation: Base Salary $130,000 - $150,000 USD, + Annual Bonus potential up to 20% of base salary. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position.
It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Auto-ApplyDirector of Operations
Remote job
Averon is a joint venture between CVS Health and Cardinal Health with a vision of transforming the landscape of biosimilars and simplifying the channel for specialty products. Our mission is: together, we will lower the cost of specialty products for our customers.
**Position Summary:**
Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the organization. This position carries full responsibility and accountability for the development and execution of all operating processes essential to delivering high-quality services.
A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows, and conduct regular evaluations to identify opportunities for ongoing improvement. The Director is responsible for creating, tracking, and reporting important success metrics to leadership, ensuring clear communication and alignment with the organization's goals.
In addition to these core duties, the Director will be responsible for identifying, securing, and managing operations related to strategic partnerships. These partnerships are critical for driving enterprise value and delivering competitive advantages that benefit both customers and the business.
As the leader of GPO Operations, the Director must demonstrate strong business acumen, executive presence, and exceptional customer engagement and presentation skills. The ability to recognize emerging trends, provide informed guidance regarding their impact, and propose actionable solutions to seize new opportunities is essential. Furthermore, the role requires influential leadership capabilities, including the ability to lead and affect change across groups without direct reporting lines, and to interact effectively at all organizational levels.
**Location** - Fully remote
**Expectations**
+ Ability to apply advanced knowledge and understanding of GPO concepts, principles, and technical capabilities to manage a wide variety of projects.
+ Define and develop policies and procedures for the GPO operation's team.
+ Define and develop metrics on measuring outcomes and what is success.
+ Work on or lead complex projects of large scope.
+ Understand current GPO operational processes and be able to adapt to support future growth.
+ Manage, support and mentor less experienced colleagues.
**Responsibilities**
+ Oversee the development, implementation, and continual improvement of Operations strategy by leveraging expertise in the specialty pharmaceutical market and GPO operations.
+ Support cross-functional teams to refine operational processes and technology solutions for Wholesaler Contract Load, Contract Alignment, and Membership Management (including roster management, manufacturer notifications, participant contract performance, etc.).
+ Stay informed about competitors and identify areas for unique positioning.
+ Collaborate with other departments to determine necessary changes to processes and technology, then create and deploy effective solutions.
+ Supervise all aspects of the GPO operating model and team, ensuring efficient and productive workflows.
+ Develop metrics, dashboards, and reports to track performance and keep senior leadership informed.
**Qualifications**
+ **Experience** :
+ Targeting 5+ years of relevant professional experience.
+ 5+ years of leadership and team management demonstrated, including supervision of direct reports.
+ Experience with pharmaceutical Group Purchasing Organizations (GPOs) and strategic partnerships.
+ Firsthand knowledge of specialty pharmaceutical manufacturers and trade concepts.
+ Strong understanding of GPO operations, including work with Manufacturer partners and Wholesalers.
+ Proven entrepreneurial skills in strategy development and team building.
+ Solid grasp of pharmaceutical distribution systems.
+ Successful history leading cross-functional teams and managing complex programs.
+ **Technical Skills** :
+ Advanced Microsoft Office Skills (Excel, PowerBI, MS Teams, SharePoint, etc.).
+ Proficiency with Contract Management software (willingness to learn).
+ **Analytical Skills** :
+ Proven ability to efficiently and effectively use advanced analytical skills to gather insights and data from multiple platforms to support business analyses.
+ **Soft Skills** :
+ Demonstrated ability to manage multiple workstreams.
+ Strong collaborator with solid communication skills.
+ Customer service, problem-solving, and analytical skills.
+ Strong attention to detail and process driven.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Director, Research Operations
Remote job
Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research.
Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint.
Key Responsibilities:
Lead operational strategy and execution for a diverse, multi-country research portfolio.
Develop and implement systems to streamline research operations and mitigate risks.
Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
Mentor mid-level managers and foster a culture of accountability and innovation.
Manage vendor selection and performance oversight.
Implement project management tools and dashboards to monitor progress.
Conduct post-project reviews to inform future practices.
Qualifications:
Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
Minimum 10 years of operations experience, with 5+ years in a leadership role.
Proven experience managing complex, multi-country research portfolios.
Strong knowledge of IRB processes, donor compliance, and international research regulations.
Proficiency in Microsoft Office and project management software.
Fluent in English.
Experience in NGO or nonprofit research settings.
Project Management certification preferred.
Skills & Attributes:
Strategic thinker with strong problem-solving and risk mitigation capabilities.
Excellent leadership, negotiation, and stakeholder engagement skills.
Ability to influence organizational decisions and drive innovation.
Comfortable working in a dynamic, collaborative environment.
Technology Requirements:
Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment.
Work Environment:
Typical office setting with regular use of computers and productivity tools.
Must be able to remain stationary for extended periods.
Travel Requirement: 5-10%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: USD 120,000 - 160,000 annually
International hiring ranges will differ based on location
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
Please click here to continue searching FHI 360's Career Portal.
Auto-ApplyDirector of Strategy, Business Operations & Analytics
Remote job
About Wing:
Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.
About the Role:
Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing's Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We're looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality.
What You'll Do:
Establish and lead a high-performing team to inform Wing's overall commercial strategy by assessing and sizing new market opportunities.
Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making.
Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams.
Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance.
Align Wing's business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies.
Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal).
Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international).
Interface effectively with Alphabet executives and advisors, assisting Wing's senior leadership on key topics for corporate governance, forecasting, and growth plans.
What You'll Need:
20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth.
Experience scaling, operationalizing, or commercializing a business or product at a previous company.
Bachelor's degree or equivalent practical experience; MBA or equivalent experience
Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach.
Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results.
Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams.
Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science.
Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information.
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
Salary Range$259,000-$344,000 USD
Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
Auto-ApplyRegional Operations Director - Field (Remote PST)
Remote job
Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-ApplyField Operations Director I - Theological Formation (Spiritual Foundations)
Remote job
Job Type:
Full time To advance the purpose of InterVarsity, this position provides administrative and operational support to the Theological Formation team including but not limited to administration, records management and event and meeting planning, Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments.
We have an opportunity for a Full-time or Part-time position.
MAJOR RESPONSIBILITIES
Personal:
Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world
Maintain spiritual disciplines for personal and ministry growth
Model wisdom and maturity in the balance of family, church, and ministry life
Operational and Administrative:
Manage team calendar and update assigned calendars with staff-related events and dates
Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting
Create and manage assigned reports, presentations, and projects
Coordinate, plan and manage meetings and events and related resources
Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same
Manage and track applications for Theological Formation courses
Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties
Oversee compliance with national requirements, processes, and procedures
Other duties as assigned
Develop and maintain a funding base and prayer support
Raise a portion of salary in an amount or percentage agreed upon with supervisor
Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity
KNOWLEDGE/SKILLS/ABILITIES
Excellent written and verbal communication skills
Able to handle sensitive information in a confidential manner
Develop and maintain positive working relationships
Demonstrates respect and professionalism
Commitment to and ability to work in a diverse environment
Appropriately self-manages time, projects, priorities, and assigned work
Work is accurate, thorough, timely, and of high-quality
Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks
Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs
Skilled at organization, planning, and hosting different types of events and meetings
Actively listens and gives appropriate feedback/responses
Able and willing to ask others for financial, prayer, and practical help
QUALIFICATIONS
Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality
Prior or current experience with InterVarsity as a staff member or student preferred
Bachelor's degree or equivalent education/experience
Two or more years previous administrative, project, and event management experience preferred
Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher
Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology
Pay Range: $39,288.00 - $52,392.00 per year
Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details.
Benefits:
We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following:
403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Equal Employment Opportunity:
InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
Auto-ApplyDirector Field & Remote Service Ops
Remote job
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit ***************
WHAT YOU GET TO DO
This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives.
Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations.
Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America.
Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability.
Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies.
Drive KPIs, process improvements, and service innovation across all domains.
Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication.
Perform all other duties as assigned.
WHAT YOU HAVE
Bachelor's degree in Engineering, Business or related field required. MBA preferred.
10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry.
Proven track record of leading large teams or cross-functional departments.
Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations.
Strong background in optimizing processes, managing budgets, and improving performance metrics.
Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems.
Familiarity with training and certification programs for technicians working on material handling systems.
Skilled in navigating complex organizational dynamics.
Exceptional communication skills-both verbal and written.
Working Conditions and Environment:
Authorization to work in the U.S.
Up to 35% travel required (domestic and occasional international).
Ability to obtain passport and travel to Europe and Canada
Professional office etiquette is required at all times
Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds.
WHAT YOU WILL GET
2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
Auto-Apply