How to hire a manager on duty

How to hire a manager on duty, step by step

Here's a step-by-step manager on duty hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a manager on duty job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new manager on duty
• Step 8: Go through the hiring process checklist

What does a manager on duty do?

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1. Identify your hiring needs

   Before you start hiring a manager on duty, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a manager on duty to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a manager on duty that fits the bill.

   Here's a comparison of manager on duty salaries for various roles:

   Type of Manager On Duty	Description	Hourly rate
   Manager On Duty	Lodging managers ensure that guests on vacation or business travel have a pleasant experience at a hotel, motel, or other types of establishment with accommodations. They also ensure that the establishment is run efficiently and profitably.	$12-25
   Part-Time Key Manager	A part-time key manager is a senior manager employed to work part-time. Key managers are hired for their expertise and experience for business development and growth to increase revenues, production, and profits... Show more	$22-54
   Night Shift Manager	A night shift manager is an executive professional who is responsible for supervising night shift production to ensure that optimal customer services and cost objectives are met. Night shift managers must ensure that federal safety standards and environmental disposal protocols are followed by their employees... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Safety Procedures
   • Payroll
   • CPR
   • Guest Service
   • Front Desk Operations
   • Guest Satisfaction
   • Sales Floor
   • Bank Deposits
   • Incident Reports
   • Computer System
   • Guest Rooms
   • Night Audit
   • Customer Complaints

   Check all skills

   Responsibilities:

   • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
   • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
   • Update computer POS program for menu changes, employee voids, banquets and specials.
   • Used POS software sales projections to challenge the sales associates to meet or exceed corporate sales goals.
   • Supervise five staff members in areas of work ethic, time management, safety practices and cleanliness.
   • Maintain high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

   More manager on duty duties

3. Make a budget

   Including a salary range in your manager on duty job description is one of the best ways to attract top talent. A manager on duty can vary based on:

   • Location. For example, managers on duty' average salary in alabama is 46% less than in maryland.
   • Seniority. Entry-level managers on duty 50% less than senior-level managers on duty.
   • Certifications. A manager on duty with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a manager on duty's salary.

   Average manager on duty salary

   $37,423yearly

   $17.99 hourly rate

   ---

   Entry-level manager on duty salary

   $26,000 yearly salary

   Updated December 26, 2025

   Average manager on duty salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$45,795	$22
   2	Virginia	$44,150	$21
   3	Pennsylvania	$40,856	$20
   4	New York	$39,362	$19
   5	North Dakota	$38,948	$19
   6	District of Columbia	$37,321	$18
   7	Massachusetts	$36,901	$18
   8	Arizona	$36,533	$18
   9	Indiana	$36,018	$17
   10	Ohio	$35,683	$17
   11	Oregon	$35,636	$17
   12	Texas	$35,229	$17
   13	Minnesota	$34,157	$16
   14	Colorado	$34,095	$16
   15	Louisiana	$33,536	$16
   16	Washington	$32,974	$16
   17	Missouri	$32,918	$16
   18	Illinois	$31,863	$15
   19	Michigan	$31,438	$15
   20	Oklahoma	$28,290	$14

   Average manager on duty salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cisco	$78,975	$37.97	2
   2	Activision Blizzard	$61,700	$29.66	2
   3	United Service Technologies	$49,190	$23.65
   4	Loudoun County Social Svc	$47,530	$22.85
   5	Trustmark Insurance Co	$42,659	$20.51	1
   6	Umpqua Indian Development Corporation	$42,416	$20.39
   7	Prince William County	$40,078	$19.27
   8	WTS International	$38,832	$18.67
   9	Eagan Insurance Agency	$38,657	$18.59
   10	G2 Secure Staff	$38,475	$18.50	10
   11	Amazon	$38,424	$18.47	661
   12	Worldwide Flight Services Inc	$38,321	$18.42
   13	Menzies Aviation	$37,931	$18.24	15
   14	Kimpton Hotels & Restaurants	$37,805	$18.18	19
   15	Basin	$37,617	$18.09
   16	Hyatt Hotels	$37,166	$17.87	35
   17	Four Seasons Hotels and Resorts	$37,092	$17.83	13
   18	City of Euless	$36,802	$17.69	3
   19	Signature Technicair	$36,731	$17.66
   20	Unifi Manufacturing	$36,648	$17.62

4. Writing a manager on duty job description

   A manager on duty job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a manager on duty job description:

   Manager on duty job description example

   General Store is Hiring! If you are looking for a fun place to work and a great career, look no further! General Summary The closing manager on duty manages overall store operations and the achievement of company goals and directives for the closing shift at The General Store. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store's best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the "general operations" of the entire store. • Responsible for closing the store. • Assist with the implementation of Store programs. • Ensure successful Loss Prevention, Safety and Internal Audits. • Work with Managers and Assistant Managers on all aspects of running the store. • Communicate issues to the leadership team. • Assist with special projects within the district as set forth by the District Manager. • Implement new Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Assist with store signing standards. • Oversee all cashiering functions including training, maintenance, audits, and reports. • Assist with managing and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). • Visit competition to be familiar with what they are doing. • Perform all other duties as assigned. Inventory & Merchandising • Assist to ensure forklift operations and receiving is completed in a safe and efficient way. • Assist with back stock levels and standards • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. • Assist with merchandise resets throughout the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates • Assist in training of all associates. • Actively recruit and promote the advancement of associates. Leadership • Lead by example; be approachable by all associates and customers. • Ensure a good store close each night • Communicate any merchandising, cost control or sales idea to the General Manager for follow up. • Prepare and challenge yourself for future advancement. Locally Owned Since 1946 The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Not to mention the Sporting Goods department that will set you up for your next adventure. Come in and see what we have! Equal Opportunity Employer Drug Free Work Place Starting Pay: $18.00 / Hour
   Requirements
   
   1 minimum Retail management / supervisor experience $18.00
   
   Wage
   
   $18.00
   
   Additional Info
   
   Please supply a resume with application

   Copy this example

   

5. Post your job

   There are a few common ways to find managers on duty for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your manager on duty job on Zippia to find and recruit manager on duty candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting managers on duty requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new manager on duty

   Once you've selected the best manager on duty candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new manager on duty first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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