Manager on duty job description

General Store is Hiring! If you are looking for a fun place to work and a great career, look no further! General Summary The closing manager on duty manages overall store operations and the achievement of company goals and directives for the closing shift at The General Store. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store's best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the "general operations" of the entire store. • Responsible for closing the store. • Assist with the implementation of Store programs. • Ensure successful Loss Prevention, Safety and Internal Audits. • Work with Managers and Assistant Managers on all aspects of running the store. • Communicate issues to the leadership team. • Assist with special projects within the district as set forth by the District Manager. • Implement new Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Assist with store signing standards. • Oversee all cashiering functions including training, maintenance, audits, and reports. • Assist with managing and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). • Visit competition to be familiar with what they are doing. • Perform all other duties as assigned. Inventory & Merchandising • Assist to ensure forklift operations and receiving is completed in a safe and efficient way. • Assist with back stock levels and standards • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. • Assist with merchandise resets throughout the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates • Assist in training of all associates. • Actively recruit and promote the advancement of associates. Leadership • Lead by example; be approachable by all associates and customers. • Ensure a good store close each night • Communicate any merchandising, cost control or sales idea to the General Manager for follow up. • Prepare and challenge yourself for future advancement. Locally Owned Since 1946 The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Not to mention the Sporting Goods department that will set you up for your next adventure. Come in and see what we have! Equal Opportunity Employer Drug Free Work Place Starting Pay: $18.00 / Hour
Requirements

1 minimum Retail management / supervisor experience $18.00

Wage

$18.00

Additional Info

Please supply a resume with application

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details

The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways. Enjoy color palettes inspired by California coast, contemporary Spanish furnishings, and world-class amenities. Chaminade is just five minutes from golf courses, the beach and downtown Santa Cruz. Escape to a haven of unsurpassed service.

What you will have an opportunity to do:
We are looking for a highly motivated individual to join our team.
The MOD acts as the Manager on Duty (MOD) and reports to the General Manager.There is a high level of visibility in the Front of the Office initiating direct contact with guests. Monitors service levels throughout the Resort. Responds to and
coordinates activities in all emergency situations.
Your role:
Insure levels of service are exceeding standards.Respond to guest needs and/or concerns.Coordinate and resolve emergency situations.Provide written documentation of activities for the General Manager.Train all staff members involved in the MOD program Attend the following meetings: Pre-conference Meetings (Upon request) Department Head Meetings (Upon request)

What are we looking for?
Minimum of two (2) years hotel experience in at least on of the following areas: Front Office or Restaurant Operations Good people skills, written and verbal communication skills (in English), and a high energy level are required.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

• College course work in related fields preferred
• Three (3) years of operational experience; with relevant airline industry experience preferred
• A minimum of one (1) year of previous supervisory experience required.
• Excellent communication and interpersonal skills required
• Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly and candidly
• Proven ability to direct the work of others in a positive way
• Strong leadership ability with a genuine desire to help others
• Able to lead and successfully communicate with a diverse workgroup and other internal departments
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting required by specific work assignment
• Ability to juggle multiple tasks in a fast paced environment
• Ability to work with and maintain confidential information
• Flexibility to work varied shifts, weekends, holidays required
• High school diploma or equivalent required
• Must be at least 18 years of age
• Must be authorized to work in the U.S.

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company

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