Some of the skills we found on manager on duty resumes included "customer service," "guest service," and "safety procedures." We have detailed the most important manager on duty responsibilities below. Arguably the most important personality trait for a manager on duty to have happens to be business skills. An example from a resume said this about the skill, "lodging managers address budget matters and coordinate and supervise workers" Additionally, other resumes have pointed out that managers on duty can use business skills to "trained the new loss prevention manager so i could move to the sales side of the business. " Another commonly found skill for being able to perform manager on duty duties is the following: customer-service skills. According to a manager on duty resume, "lodging managers must have excellent customer-service skills when dealing with guests." Check out this example of how managers on duty use customer-service skills: "oversee all front office operations to ensure profitability, control costs, and quality standards, ensure total customers satisfaction" Interpersonal skills is also an important skill for managers on duty to have. This example of how managers on duty use this skill comes from a manager on duty resume, "lodging managers need strong interpersonal skills because they interact regularly with many different people" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "utilized effective interpersonal communication to improve customers experience and built reputation for working successfully with previously unhappy clients. " In order for certain manager on duty responsibilities to be completed, the job requires the skill "listening skills." According to a manager on duty resume, "lodging managers should have excellent listening skills" As an example, this snippet was taken directly from a resume about how this skill applies: "handled customer complaints; communicated with all operations on a given shift. " As part of the manager on duty description, you might find that one of the skills that might be helpful to the job is "organizational skills." A manager on duty resume included this snippet: "lodging managers keep track of many different schedules, budgets, and people at once" This skill could be useful in this scenario: "retail sales for piercing products with assistant with management duties such as payroll, schedule and organizational skills. " While "leadership skills" is listed last on this skills list, don't underestimate its importance to manager on duty responsibilities. The skill is described by this resume snippet, "lodging managers must establish good working relationships to ensure a productive work environment" Here is an example of how this skill is used, "maintained a leadership position with employees in the front office. "
See the full list of manager on duty skills.
Before becoming a manager on duty, 42.0% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.2% managers on duty went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some managers on duty have a college degree. But about one out of every five managers on duty didn't attend college at all.
The managers on duty who went onto college to earn a more in-depth education generally studied business and hospitality management, while a small population of managers on duty studied psychology and general studies.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a manager on duty. We've found that most manager on duty resumes include experience from IHOP, Pharmaca Integrative Pharmacy, and The Blackstone Group. Of recent, IHOP had 18 positions open for managers on duty. Meanwhile, there are 18 job openings at Pharmaca Integrative Pharmacy and 12 at The Blackstone Group.
If you're interested in companies where managers on duty make the most money, you'll want to apply for positions at Activision Blizzard, Affinity, and Trustmark. We found that at Activision Blizzard, the average manager on duty salary is $68,488. Whereas at Affinity, managers on duty earn roughly $58,597. And at Trustmark, they make an average salary of $58,365.
View more details on manager on duty salaries across the United States.
Some other companies you might be interested in as a manager on duty include Walmart, Mattress Firm, and United States Army. These three companies were found to hire the most managers on duty from the top 100 U.S. educational institutions.
For the most part, managers on duty make their living in the hospitality and retail industries. Managers on duty tend to make the most in the finance industry with an average salary of $41,132. The manager on duty annual salary in the retail and transportation industries generally make $34,121 and $32,473 respectively. Additionally, managers on duty who work in the finance industry make 36.5% more than managers on duty in the hospitality Industry.