Transit General Manager
Manager job in Los Angeles, CA
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Responsibilities:
MV Transportation is seeking a Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Fixed Route Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Salary range: $160k-205K/annually based on experience
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Auto-ApplySr. Field Ops Support Manager
Manager job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Transit General Manager
Manager job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Auto-ApplyCustomer Service Manager
Manager job in Huntington Park, CA
Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $100K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer Service Management or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
Operations Manager
Manager job in Victorville, CA
The Operations Manager will lead and oversee all maintenance operations within our MRO facility. This role ensures that all maintenance, repair, and overhaul operations are executed safely, efficiently, and in full compliance with regulatory standards (FAA, EASA, etc.), OEM specifications, and internal quality systems. The Operations Manager will lead a multidisciplinary team of technicians and support staff, driving performance, safety culture, and continuous improvement across all maintenance functions. The ideal candidate will bring strong leadership, and technical expertise, with a commitment to safety, compliance, and operational excellence. This position reports to the Director of Maintenance (DOM).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Direct and oversee all scheduled and unscheduled maintenance activities.
Develop and manage short- and long-term maintenance plans to optimize labor efficiency and minimize downtime.
Ensures that all company, manufacturer, customer and FAA requirements and specifications are applied and enforced.
Ensure timely execution of work packages, work orders, and return-to-service documentation.
Manages and supervises assigned personnel to ensure maximum motivation, efficiency, and discipline in accordance with ComAv Technical Services policies and Repair Station Manual.
Lead, mentor, and develop a team of maintenance technicians and support staff.
Ensures the proper use of all equipment with an understanding of all safety rules to ensure compliance. Mitigate, correct, and notify DOM of safety issues.
Ensures that all aircraft maintenance work, materials, and practices conform to FAA, customer, company, and manufacturers' standards of quality.
Oversees on-the-job training for Mechanics and leads under his/her Supervision to ensure compliance. Validates that only qualified Mechanics are assigned to the task being performed.
Ensure Leads complete work orders and paperwork in a timely manner, keep their work boards in order; Ensure that the daily turnover logs are maintained.
Interface with Material Planner / Scheduler to expedite materials required to accomplish scheduled and unscheduled maintenance.
Assumes other duties and responsibilities as assigned by the Director of Maintenance.
QUALIFICATION REQUIREMENTS
Experience - 5 years of commercial aviation leadership experience in Heavy Maintenance/C-Check, including aircraft and engine re-activation; transitional maintenance; aircraft modifications; including structural, electrical, avionics, and engine preservation. Strong knowledge of commercial aircraft systems, maintenance procedures, and documentation standards Understanding of FARs 43, 91, 121, 135, 145. Experience with aircraft Storage and Disassembly a plus.
Education - Operations Manager should at least have a high school diploma. A bachelor's degree or higher in a relevant field such as: aerospace, engineering, business management is preferred.
License/Certifications - This position requires an A&P Certification and minimum10 years of experience as an Airframe and Powerplant Mechanic working with large commercial aircraft or transports.
Safety Management - Proactively promote a safety-first culture by ensuring you and your team understand and comply with the proper use of equipment and all relevant safety rules and regulations.
Budgeting/Scheduling Experience - Must have at least 5-years of budgeting and scheduling experience and the ability to create execution strategies accordingly.
OTHER SKILLS AND ABILITIES (Competencies) the individual must possess:
Computer Skills - Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint).
ERP Systems - Corridor Go or other Maintenance or ERP systems experience a plus.
Language & Communication Skills- Excellent written and verbal communication (English). Must be able to read, write and understand English. Fluency in a second language, particularly Spanish, is a plus.
Must subscribe to our company's Shared Values below:
Be Safe-Safety is our foundation, always put people first and maintain a healthy work life balance.
Be Honest-Be transparent, act with integrity and show trust and respect.
Be Accountable-Take ownership and initiative in all YOU do. Invest in our communities.
Be Respectful-Not one of US is as smart as all of US. Engage by listening, embrace diversity and appreciate each other's contributions.
Be Engaged-Be proactive not reactive. Provide your full attention in all that YOU do. Provide your ideas and help find solutions. Work smart, not just hard.
Be Driven-Pay for performance and promote for potential.
Knowledge of California employment laws preferred.
Experience with timekeeping systems (e.g., Paycom, ADP, Kronos), including timecard review, corrections, approvals, reporting, and compliance with wage and hour regulations, preferred.
Experience with performance management processes, including performance reviews, disciplinary actions, and employee development, preferred.
POSITION LOCATION:
There is no travel required for this position.
Work location - Victorville, CA.
NUMBER OF PEOPLE SUPERVISED (Under regular control)
Approximately 50. This position manages teams of Operations Leads and Technicians. This could change according to company business needs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to walk and stand for extended periods in hangar and ramp environments.
Regular use of hands and arms; ability to bend, stoop, climb, and reach overhead.
Must be able to lift, carry, push, or pull up to 50 pounds.
Visual acuity of at least 20/40 (corrected) and sufficient hearing to safely navigate a high-activity, noisy environment.
May be exposed to hazardous chemicals and moving equipment; use of personal protective equipment (PPE) may be required.
Work may occur in varying climate conditions, both indoors and outdoors.
Flexibility to work irregular hours, including nights, weekends, and holidays, as required.
Warehouse and Delivery Center Manager
Manager job in La Mirada, CA
We are seeking a dynamic Warehouse General Manager to oversee all aspects of warehouse operations. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will be responsible for managing the day-to-day activities, optimizing processes, and ensuring efficient operations within the warehouse facility. xevrcyc
The Warehouse General Manager will play a key role in driving continuous improvement initiatives and maintaining high standards of quality and productivity.
Video Operations Transmission Manager
Manager job in Burbank, CA
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Description:
Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors
Responsibilities:
Responsible for transmission coordination and check-in for live events following the broadcast schedule
Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts
Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events
Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event
Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams
Must know about IP transmission and IP video workflows
Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs
Interacts with transmission carriers to resolve issues escalations maintenance and overall performance
Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest
Provides quality control and support to all departments in need of feeds assistance
Partner with engineering teams to troubleshoot higher level problems
Assist in equipment testing and configuration as needed
Qualifications
BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture
A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred
Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH
Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing
Ability to assess and troubleshoot video and audio quality
Experience with cloud based infrastructure
Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently
Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment
Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs
Knowledge of leading streaming technologies including UHD 4K HDR and low latency
Passion for new technologies sports and entertainment
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Business Manager
Manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Hub Operations Manager-Mandarin Required
Manager job in Fontana, CA
The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing.
Key Responsibilities
1. Full Hub Operations Management (Inbound / Outbound / Sortation)
Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling.
Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance.
Ensure accurate and efficient sortation processes aligned with operational SLAs.
Adjust labor and workflows based on daily volume fluctuations and operational demands.
2. Workforce & Shift Management (Three-Shift Operation)
Lead three operational shifts and supervise 100+ employees (in-house and outsourced).
Oversee shift scheduling, attendance, labor planning, and performance evaluations.
Maintain strong coordination with staffing vendors to ensure stable labor supply.
3. Daily Floor Management
Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks.
Maintain a safe, organized, and high-performing floor environment.
Resolve operational issues, bottlenecks, and safety concerns promptly.
4. Recruitment, Training & Team Development
Support hiring activities for inbound, sorting, and outbound positions.
Provide training on operational procedures, safety standards, and productivity expectations.
Develop strong shift leadership and foster a high-performance culture.
5. Quality, Accuracy & Continuous Improvement
Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies.
Conduct root cause analyses and implement corrective actions.
Utilize KPIs and operational data to improve efficiency and reduce cost.
6. Cross-Hub Coordination
Coordinate volume balancing, overflow handling, and resource support across hubs.
Align inbound/outbound schedules with transportation teams.
Collaborate with customer support and regional operations to resolve service issues.
7. Safety & Compliance
Enforce OSHA and company safety standards across all operational areas.
Conduct safety audits, incident investigations, and follow-up corrective actions.
Qualifications
Experience:
3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments.
Experience managing large teams (100+ employees), including outsourced workforce.
Prior experience with inbound/outbound dock operations and high-volume sortation preferred.
Skills & Competencies:
Strong leadership, execution, and decision-making under pressure.
Excellent communication and cross-functional coordination skills.
Data-driven mindset with ability to analyze KPIs and drive improvements.
Flexibility to support night shifts, weekends, or rotating schedules.
Preferred:
Experience in last-mile logistics, linehaul operations, or automated sortation systems.
Familiarity with WMS/TMS or scanning/sortation technology.
OSHA certification or related safety training.
ERP Business Manager
Manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
Restaurant General Manager
Manager job in Redlands, CA
We are looking for an experienced and driven Restaurant Manager to support daily operations at a high-volume, full-service concept in the Redlands area. The ideal candidate is a hands-on leader with strong operational knowledge, the ability to drive guest satisfaction, and experience developing and coaching teams in a fast-paced environment.
Position Purpose
The Restaurant Manager supports the General Manager in leading all front- and back-of-house operations. This role helps drive sales, ensure exceptional guest experiences, maintain operational standards, and develop team members to deliver consistent results.
Key Responsibilities
Support the General Manager with day-to-day restaurant operations
Deliver outstanding hospitality and ensure a high-quality guest experience
Lead, motivate, and develop both FOH and BOH team members
Assist with recruiting, onboarding, training, and performance management
Manage scheduling, productivity, and labor costs
Ensure compliance with all health, safety, and sanitation requirements
Monitor financial performance, including P&L insights and revenue drivers
Execute local store marketing and community engagement initiatives
Uphold company policies, operational procedures, and service standards
Serve as acting General Manager when needed
Support execution of strategic operational goals and continuous improvement
Qualifications
Valid Food Manager Certification
Alcohol service certification (e.g., TIPS or equivalent)
Minimum 2 years of restaurant management experience in a high-volume setting
Strong leadership skills with the ability to coach, mentor, and hold teams accountable
Experience with HR responsibilities including hiring, coaching, counseling, and performance reviews
Financial acumen related to budgeting, forecasting, cost control, and inventory
Ability to maintain restaurant ambiance and service standards
Knowledge of compliance requirements including federal, state, and local regulations
Strong problem-solving skills and the ability to implement operational improvements
Physical Requirements & Work Environment
Prolonged standing, bending, and lifting up to 50 lbs
Work in a fast-paced environment that may be hot, cold, loud, and physically demanding
Routine on-site responsibilities with occasional travel for meetings or training
Ability to work a flexible schedule including nights, weekends, and holidays
What We Offer
Competitive salary
Weekly pay
Quarterly bonus potential
Fast-paced, team-oriented environment
Opportunities for growth
Management development and ongoing training
Medical, dental, and vision benefits
Employee assistance program focused on wellness and mental health
General Manager
Manager job in Dana Point, CA
Job Title: General Manager
Department: Executive Office
Supervision Exercised: Hotel Department Heads
Supervision Received: VP of Operations
The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
MINIMUM REQUIREMENTS
Education
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
High school diploma or equivalent with extensive hospitality management experience considered.
Experience
Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
Proven success in hotel operations, sales, financial performance, and team leadership.
Experience with branded hotel systems and compliance standards preferred.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Strong leadership, organizational, and interpersonal skills.
Excellent financial management, forecasting, and analytical abilities.
Proven ability to drive sales initiatives and maintain key client relationships.
Strong communication and presentation skills, both verbal and written.
Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
Demonstrated ability to foster teamwork and uphold service and brand standards.
JOB DUTIES
Leadership & Operations
Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.
Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.
Conduct daily property tours of operational departments, addressing issues proactively through department heads.
Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.
Participate in Manager-on-Duty (MOD) coverage as scheduled.
Ensure all departments adhere to established productivity levels and checkbook accounting procedures.
Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.
Maintain procedures for handling the hotel safe and conduct monthly safe audits.
Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.
Financial Management
Meet all financial review deadlines and corporate reporting requirements.
Conduct monthly financial reviews with department managers and supervisors.
Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.
Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.
Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.
Conduct monthly credit meetings and actively participate in hotel credit and collection policies.
Sales & Revenue Generation
Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.
Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.
Meet with on-site contacts and clients regularly to support ongoing business development and retention.
Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.
Talent Development & Compliance
Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.
Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.
Provide development opportunities through training, mentorship, and participation in corporate training programs.
Ensure service and brand standard training occurs regularly in each department.
Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.
Ensure fair and equitable treatment of all employees in accordance with company and brand policies.
Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance.
Guest Relations & Property Standards
Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.
Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.
Ensure training and accountability for guest service excellence across all departments.
Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.
Additional Responsibilities
Complete required corporate training modules and certifications as assigned.
Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
Operations Manager (Water/Wastewater)
Manager job in Costa Mesa, CA
Operations Manager - Heavy Industrial Mechanical Construction (Water/Watewater)
💰 Compensation: $225K-$250K + performance incentives (up to 30%)
About the Role
We're conducting a confidential search for a senior Operations Manager to lead Heavy Industrial Mechanical Construction (HIMC) operations across Southern California. This is a high-impact leadership role with full P&L responsibility, overseeing large-scale water/wastewater projects and driving operational excellence, safety culture, and client relationships.
What You'll Do
Lead all HIMC operations in Southern California, ensuring profitability and performance.
Mentor and develop PMs, Engineers, and Superintendents; enforce safety and quality standards.
Oversee project setup, CPM scheduling, and change management processes.
Maintain strong client relationships and negotiate subcontract terms.
Provide strategic input to senior leadership and implement process improvements.
What We're Looking For
Education: Bachelor's in Engineering (Civil, Mechanical, Environmental, Chemical), Construction Management, or related field.
Experience:15+ years managing water/wastewater construction projects for public agencies.
Proven success with projects $100M+ and full P&L responsibility.
Strong background in self-performed work (civil, concrete, piping, mechanical systems).
Technical Expertise: Water/wastewater treatment facility construction, process piping, mechanical systems, commissioning.
CPM scheduling (MS Project, Primavera P6) and project management tools (Vista, Procore, PM Web).
Leadership Skills: Ability to inspire and hold teams accountable; strong communication and client relationship management.
Other: Valid driver's license; frequent travel across Southern California.
Preferred: PE, PMP, or DBIA certification; experience with design-build/CMAR; established SoCal agency relationships.
What's Offered
Competitive base salary + performance incentives.
Comprehensive benefits, 401(k), PTO, and company vehicle/car allowance.
Leadership role with autonomy and career growth opportunities.
Boutique Manager
Manager job in Beverly Hills, CA
We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.
Responsibilities:
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Address customer complaints/feedback in a professional manner
Set and monitor store's budget, making every effort to maximize efficiency and profits
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Compile Daily Sales Reports / Monthly Commission Reports
Manage appropriate levels of stock and purchases while staying on budget
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities and follow up on work results
Maintain current knowledge of market/trends
Education & Skills Required:
Previous managerial role as either boutique manager, high-level customer service or hospitality
Strong working knowledge of management best practices
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software, reporting and excel knowledge
Boutique Manager
Manager job in Cerritos, CA
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Competitive Pay Package - We're committed to competitive pay and performance-based pay increases
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
General Manager, Beacon
Manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
General Manager
Manager job in Los Angeles, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
General Manager
Manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★
Store Manager
Manager job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Retail Manager, West Coast, Travel Retail
Manager job in Los Angeles, CA
As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Retail Management
Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service.
Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location.
Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations).
Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed.
Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary.
Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores.
Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department.
Business Performance:
Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth.
Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback.
Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings.
Visual Merchandising:
Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence.
Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs).
Team Leadership, Training, and Development:
Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences.
Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers.
Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans.
Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values.
Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors.
Develop and execute, with the help of airport managers, a pool of counter services.
Define on-counter activities to sustain sell-out performance outside of animations.
Reporting:
Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative.
Travel Required:
Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver
50% Travel Required
Experience Requirement:
Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity.
Bachelor's degree preferred.
Skills & Attributes:
A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines.
Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape.
Excellent communication and negotiation skills.
Strong leadership and people management capabilities, with proven experience in building and motivating effective teams.
Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements.
Self-motivated and a team player.
Language:
Must be fluent in English, Spanish or French is a plus.