Manager jobs in Pflugerville, TX - 4,505 jobs

Operations Manager - Building Automation Systems (BAS) Austin, TX (On-site) $135,000 - $150,000 base + performance bonus An established building automation systems integrator in Austin is seeking an experienced Operations Manager to lead and scale project delivery, service operations, and internal processes. This role offers a key leadership position within a growing, technology-driven organization. The Opportunity This is a senior operational role with responsibility for ensuring projects are delivered on time, on budget, and to a high technical standard. You'll work closely with executive leadership, engineering, project management, and service teams to drive efficiency, accountability, and continuous improvement across the business. Key Responsibilities Lead day-to-day operations across project delivery, service, and field teams Oversee scheduling, resource planning, and workload management Ensure consistent execution of BAS projects from kickoff through closeout Improve operational processes, KPIs, and reporting to support growth Manage budgets, margins, and cost controls across projects and service contracts Support hiring, training, and development of project managers and technicians Partner with sales and engineering to support forecasting and capacity planning Maintain high standards for safety, quality, and customer satisfaction Required Experience & Background Proven operations or senior project leadership experience within building automation systems, controls, or related MEP/technology integration environments Strong understanding of BAS platforms (e.g., HVAC controls, BMS, energy management systems) Experience managing multi-project portfolios and cross-functional teams Financial acumen with project costing, forecasting, and margin control Excellent leadership, communication, and process-improvement skills What's on Offer Competitive base salary of $135k - $150k, depending on experience Quarterly performance bonus Opportunity to play a key leadership role in a growing Austin-based integrator Collaborative culture with long-term career progression If you are a results-driven operations leader with a background in building automation and systems integration, this is a rare opportunity to step into a high-impact role.

TWP is seeking a Store Manager, at our upcoming Austin, TX location. This role will be responsible for driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a sales floor and operations-centric role, focused on creating an environment in which feedback is constant, and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. Further, this individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service. Establish returning client business for the store by developing and maintaining long-lasting relationships. Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations. Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each. Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last. Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships. Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team. Maintain organization, upkeep, and cleanliness of both the front and back of the house to ensure optimum merchandise flow and accuracy. Recruit, hire, onboard, and train all new hires. Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader. Ensure the integrity of payroll and the payroll process. Actively support and embrace Diversity, Equity, and Inclusion initiatives. Ensure that the sales floor is meticulously maintained and reflects the brand. Cultivate an environment which promotes teamwork and comradery. Remain coachable and open to feedback to continuously develop in your role. REQUIREMENTS: 3+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry. 2+ years of previous sales experience required. A demonstrable understanding of relationship-driven selling. Ability to constantly bend, open, lift, carry and move merchandise. Ability to work daily with telephone, POS and computer equipment. Proficiency in Microsoft Office Suite preferred. Ability to work on a flexible schedule which may include days, nights, weekends, and holidays. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others

HouseMax Funding is a leading hard money lender focused on empowering real estate investors with fast, flexible financing solutions. Headquartered in Austin, Texas, we've funded over $3 billion across thousands of loans, making us one of the most trusted names in the industry. Our team combines deep expertise in real estate and lending with a passion for innovation and growth. Joining HouseMax means becoming part of a high-performing team that values transparency, speed, and customer success. If you thrive in a fast-paced environment and want to make a measurable impact, we'd love to hear from you. Role Overview As a Lead Conversion Manager, you will play a critical role in maximizing the performance of our digital funnels and lead lifecycle-from inbound engagement through closing and post-sale follow-up. Your mission is to analyze user and lead behavior, identify friction points, and implement strategies that accelerate conversion and revenue growth. Key Responsibilities Funnel Optimization & Analytics Analyze performance across all funnel stages (lead → contact → application → approval → funding → repeat borrower). Study user and lead behavior using heatmaps, session recordings, analytics dashboards, and funnel reports to uncover friction and drop-off points. Assess lead quality by source and channel; share actionable insights with leadership. Develop and maintain dashboards and reporting frameworks for continuous CRO insights. Establish benchmarks for lead response time, contact rate, application completion, approval rate, and funding conversion. Lead & Application Flow Optimization Optimize how leads are routed, nurtured, and re-engaged across marketing automation and CRM systems. Reduce time to application and ensure borrowers understand requirements for speed-to-close (docs, credit pulls, appraisals, property details, etc.). Partner with Sales/Loan Officer team to align CRO opportunities with borrower expectations and underwriting realities. Revenue & Loan Performance Impact Improve metrics tied to revenue, including lead-to-app rate, app-to-approved rate, approved-to-funded conversion, cost per funded loan, and repeat borrower rate. Identify borrower behavior trends (timeline sensitivity, credit hesitations, documentation friction, confidence gaps) that impact closing probability. Cross-Functional Collaboration Work closely with Marketing to improve messaging consistency across all borrower touchpoints. Collaborate with Loan Officers, Sales Managers, Underwriting, Development, and Design teams to identify and resolve friction in handoffs, communication gaps, and site changes. Gather feedback from sales reps to inform campaign optimization and training. Monitoring & Reporting Track conversion rates, funnel drop-off, test performance, revenue per visitor, and customer journey quality. Provide ongoing reporting and actionable recommendations to leadership. What Success Looks Like Reduced drop-offs across the funnel, especially during application and documentation stages. Faster borrower progression from lead → application → approval → funding. Increased funded loan volume without increasing acquisition cost. Higher trust and engagement across borrower journeys. Improved borrower satisfaction, fewer repeated requests, clearer expectations. Growth in repeat borrower rate and long-term borrower value. Qualifications 3-7 years experience in CRO, funnel optimization, growth, or performance marketing. Experience in financial services, lending, fintech, or a similarly regulated environment preferred. Strong analytical skills, able to turn data into insights and actionable strategies. Proficiency with CRO and analytics tools (e.g., Google Analytics, Hotjar, Heap, Optimizely, VWO, HubSpot, Webflow, or similar). Experience in A/B testing frameworks, statistical significance evaluation, and experiment design. Comfortable working cross-functionally with marketing, sales, design, and product teams. Excellent communication and presentation skills. Knowledge of borrower psychology, digital UX, and trust-building best practices. Proficient in CRM systems (e.g., Salesforce) and marketing automation platforms (HubSpot, Marketo, etc.). Skilled in building dashboards and interpreting funnel performance data. Action-oriented and comfortable in a fast-paced, high-growth environment. Why HouseMax Funding Join a mission-driven team transforming real estate investment financing. Work with talented professionals across Sales, Marketing, and Operations. Competitive salary and performance-based incentives. Comprehensive benefits package (medical, dental, vision) + generous PTO. Office-based role in vibrant Austin, TX.

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Ace Retail Group associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $20.00 For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

Job Introduction: Do you enjoy preparing and baking cookies, bread, and muffins using proven ingredients and recipes? Does working in a professional kitchen excite you? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Bakery Manager! Overview of Responsibilities: At Sprouts Farmers Market, the Assistant Bakery Manager is responsible to provide excellent customer satisfaction through the management and leadership of Bakery Clerks and assisting the Bakery Manager in the daily supervision of Bakery Department operations. Assist the Bakery Manager in managing and merchandising the department for maximum productivity and profit Responsible for ordering and inventory controls, product quality, and supervision of the Bakery team Execute rotation of merchandise and building of displays Monitor in-coming cases for damaged items Ensure the delivery of excellent customer service and monitor the quality of Bakery product Unload and sort through store deliveries, operate, and maintain deli equipment Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Bakery team members are also aware of, and following, these procedures. If you're someone who thrives in a fast paced environment, then we want to hear from you! Qualifications: To be an Assistant Bakery Manager at Sprouts Farmers Market you must: Be at least 18 years of age with a minimum of two years' retail grocery experience and two years supervisory experience. Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays. Have and show an outgoing and friendly behavior have a positive attitude and the ability to interact with our customers. Have good communication skills; and the ability to give and take direction participating in a team environment. Be able to answer phones and take special orders. Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.). Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed. Uses knowledge of scales and weight measures to accurately weigh and label products. Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift. This role also requires vertically transferring tray up to 5 lbs., from 7" to 64" for up to 10 hours, and vertically/horizontally transferring items up to 40 lbs., from 5" to 36", for a distance up to 36 feet for up to 10 hours without mechanical assistance. Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************* . Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups: Inspiring Women at Sprouts Rainbow Alliance at Sprouts Sabor at Sprouts Soul at Sprouts Honored to Serve at Sprouts Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.

To eat. To laugh. To share. Thats why people come to Pizza Hut. Its the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If youre an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. Youre all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. Youre all about creating a great place to work for your team. You want to make your customers day and it shows in the way you are a customer service maniac We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. Youre up for a challenge. You love the excitement of the restaurant business and know every day is different. Youre at least 18 years old with a valid drivers license, reliable transportation (not public transportation you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant

We are looking for Assistant Managers to join our Team Ready for a career where you can continue to grow and learn new skills? We have an excellent manager training program with several slots open for the right person. Candidates will go through a 60-day training program and learn our system from start to finish. At the end of the 60-days you will be confidently able to run a multimillion-dollar business. Domino's Assistant Manager: EARN $15-$18 Per hour (Plus Bonus) Bonus based on performance Paid Training Cash and Credit card tips are paid at end of every shift Paid Time off for every employee $100 Sign on bonus after 30 days REQUIREMENTS Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. Access to reliable vehicle that is insured and have a valid driver's license A great role model - you're the person everyone will look to. Flexible Schedule You have to be at least 18 years old. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase. Open and close the store a minimum of two days per week. Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist with management of the store in the Store Manager's absence. Qualifications KNOWLEDGE and SKILLS: Effective interpersonal, written and oral communication skills. Ability to solve problems and deal with a variety of situations. Good organization skills with attention to detail. Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions and generate reports. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a retail environment and six months supervisory experience preferred. WORKING CONDITIONS: Frequent walking and standing Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds Occasional climbing (using step ladder) up to heights of six feet Fast-paced environment; moderate noise level Occasional exposure to outside weather conditions Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer.

Description: Who We Are At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. Today, were one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too. What We Offer Salary range: $55,000 $70,000 annually, based on experience Health, dental, and vision insurance Company-paid short & long-term disability Employee Assistance Programs (EAP) for mental health and wellness Paid time off 10 paid company holidays Training and development opportunities Employee Purpose Plan A high-impact leadership role in a fast-growing pool service company Schedule Full-time: MondayFriday, 8:00 AM 5:00 PM Occasional overtime may be required based on operational needs What Youll Do As a Service Manager, you will oversee pool service operations, routing, technician performance, and customer experience. This role is critical to ensuring operational excellence, high-quality service delivery, and strong team performance across your assigned service region. Youll balance people leadership with operational execution, acting as a key decision-maker for service operations while supporting technicians, supervisors, and cross-functional teams. Responsibilities: Customer Experience Management: Ensure an exceptional customer experience by actively monitoring service quality and addressing concerns quickly and effectively. Handle escalated customer issues across calls, texts, and emails with empathy and professionalism. De-escalate challenging situations while maintaining Poolies service standards and long-term customer trust. Weekly Service Scheduling & Routing: Own and optimize weekly service schedules, routes, and service calls for your service team. Act as the primary owner of all routing responsibilities to ensure efficiency, on-time service, and balanced workloads. Adjust schedules proactively based on staffing changes, weather conditions, or urgent service needs. Service Team Management: Oversee all aspects of the service team within your region. Support technician development, approve PTO, and manage scheduling accordingly. Maintain strong working relationships with technicians and supervisors to drive engagement and accountability. Staffing & Headcount Planning: Manage department staffing through the tech roster to meet service demand. Ensure appropriate headcount levels and support hiring needs in partnership with HR and leadership. Ownership of Department KPIs: Establish, monitor, and analyze key performance indicators related to service quality, efficiency, productivity, and customer satisfaction. Implement action plans and operational improvements to meet or exceed department goals. Payroll Management: Oversee payroll processes for the service department, ensuring accuracy and timely submission Review time tracking and approvals for technicians and supervisors. Onboarding & Offboarding: Oversee onboarding processes to ensure new hires are set up for success from day one. Manage offboarding and performance-based terminations when company SOPs are repeatedly not followed, ensuring compliance and clear communication. Training & Development Quality: Coach supervisors to ensure training programs for new hires and ongoing development are executed consistently and effectively. Performance Reviews: Conduct performance reviews for technicians and supervisors. Provide clear, actionable feedback and identify opportunities for growth and improvement. Cross-Functional Collaboration: Own the relationship with the Repair Team to ensure strong coordination between service and repair operations. Work closely with Fleet and Inventory teams to ensure vehicles, tools, and parts are available, ordered, and properly accounted for. Join Us! If youre ready to lead teams, optimize service operations, and deliver an exceptional customer experience in a fast-growing pool service company, wed love to hear from you. This role offers the opportunity to make a real impact while growing alongside a strong, collaborative team. Apply today and dive into a leadership career that makes a splash! Requirements: What Were Looking For Must-Haves: Previous experience in a managerial role within the pool industry, home services, or a related field Strong leadership and people management skills Excellent organizational, problem-solving, and decision-making abilities Strong communication and interpersonal skills Experience managing schedules, routing, and service operations Ability to analyze KPIs and use data to drive performance improvements Flexibility and adaptability in a dynamic environment Nice-to-Haves: Experience managing payroll, fleet, or inventory operations Familiarity with field service management and routing tools Experience leading teams through growth and operational change PIb3a10904a35d-31181-39335345

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

About ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few! At the heart of ROLLER is our team - which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey! What You'll Do The Manager of Customer Onboarding bridges the gap between technical onboarding and customer value. This role will lead one of our AMER-based Training & Implementation teams to deliver a cohesive onboarding and training experience that promotes strong product adoption through technical implementation, platform configuration, and integrations for new customers. This leader will oversee daily operations, performance, and development of the team, focusing on creating a best-in-class onboarding experience, driving process efficiencies, and developing omni-channel training strategies. They'll also build close relationships with strategic accounts, ensuring ROLLER exceeds onboarding expectations and sets a course for long-term success and value. Leadership & Strategy: Build, lead, and foster a culture of customer centricity and high-performance. Customer Value & Engagement: Add value to customer relationships through direct engagement and proven approaches, driving desired customer outcomes. Onboarding Journey Optimization: Design and implement scalable onboarding processes to shorten time-to-value, improve product adoption levels, and enhance customer training experiences. Metrics & Reporting: Define and track performance metrics and KPIs at both team and account levels, ensuring performance visibility and accountability. Product Adoption: Increase product adoption through the development of onboarding resources, including scalable training materials and videos. Cross-Functional Collaboration: Work with Sales and Customer Success to optimize customer hand-offs, increasing onboarding efficiencies and eliminating customer effort. Relationship Management: Guide team members in maintaining and enhancing customer relationships, with hands-on involvement in key accounts. Cross-Functional Customer Programs: Lead key Customer Programs requiring collaboration across departments like Sales, Customer Success, Support, and Product. About You Experience: Minimum 2+ years in a Customer Onboarding leadership role with a proven track record of meeting KPIs. Enterprise customer experience is a plus. Education: MBA or related graduate degree preferred; technical undergrad and relevant certifications are a plus. Industry Knowledge: Strong understanding of software, subscription, and renewal-based business models; experience with B2B customer success focused on onboarding, product adoption, and technical implementation Communication & Relationship Building: Exceptional communication skills for C-level interactions and relationship development. Analytical & Goal-Oriented: Strong analytical and project management skills to drive business growth through data-driven strategies. Preferred: Background in family attractions or entertainment venues. Perks! Attractive compensation package and benefits. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. Paid time off (PTO), Sick days, and US holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. 100% paid Medical Insurance for US Employees. 401(k) Plan with a 100% match on contributions up to 5%. Engage in our ‘Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team Member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have. Interview with the Hiring Manager You'll get to meet with the hiring manager to learn more about the role & ROLLER, whilst also talking through your experience in more detail. Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Presentation You'll receive a prompt in advance to prepare a presentation for the team leaders. Offer If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations. Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do Attract, hire, develop and retain the best team to meet both short and long-term business goals. Monitor performance and consistently followup to ensure results are delivered. Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. Foster and maintain an inclusive and collaborative work environment. Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. Identify and solve problems with sustainable solutions Maintain a keen awareness of the external market and competition Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores Demonstrated ability to build diverse, high performing teams with an inclusive environment Demonstrated ability to deliver an exceptional customer experience via all channels Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. College degree preferred. 3+ year's multi-unit, high volume, complex business leadership preferred. Flexible to work days, nights, weekends and holidays to meet the needs of the business. Ability to travel overnight and/or between stores as required. Ability to lift and carry 30lbs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description Based in Austin or Houston, TX this role will be at the ground level of building and developing Vuori's unique and fast-growing retail store experience. We are looking for an experienced multi-unit leader who succeeds in the challenge of a fast-growing business. You are the ultimate ambassador of our brand; accountable for creating a highly productive environment in which customers have a fun and memorable experience, employees are motivated to do their best, and the business thrives. You understand the importance of engaging with and building the Vuori community through our retail locations and will partner with Marketing to design and facilitate local events and activations. What you'll get to do: Leadership & People Management * Effectively manage a portfolio of Vuori stores in your district through touch-bases, in-person visits and development conversations. Continuously audit and improve operational processes. * Oversee the hiring process for all store roles - you are connected to the vision and strategy for the store teams and support the Store Managers in their hiring decisions to build diverse teams that prioritize customer connection and provides world-class experience. * Support Store Managers in creating a culture of performance feedback - setting the expectation of both daily "in the moment" and formalized coaching, training and recognition that are grounded in performance driving behaviors and our Vuori core values and competencies. * Employee relations: stay up-to-date on HR compliance laws in your district and ensure teams abide by labor law policies; partner with HR and People team as necessary to resolve employee issues. * Stay up to date on all Vuori retail onboarding and ongoing training materials; proactively spend time in stores observing and participating in trainings and share feedback with Store Managers and HQ partners for the continued improvement of training materials and programs. Cross-Functional Partnership * Act as a liaison between HQ and Vuori retail stores through regular communications; own the two-way feedback loop to continuously improve the business and employee experience. * Create and facilitate pipeline for bottoms-up communication of ideas, customers insights, and best practices from teams to Vuori HQ. * Partner with Retail New Store Opening Manager and team to produce new store openings in your district. Sales & Operations * Own the district and store performance: meet and exceed revenue targets in your district by supporting Store Managers in the development and implementation of both short and long term sales strategies. * Visual Merchandising: support and hold Store Managers accountable to brand consistency and VM standards in store, including windows, displays and fixtures. * Support Store Managers in scheduling and payroll management; ensure teams are properly staffed; work to resolve any discrepancies with Store Managers and Finance. Ensure holiday pay, OT and all policies are adhered to. * Track and update district and store level budget management; give feedback and coaching to Store Managers on opportunities for strategic budget management. * Ensures store standards are maintained, including but not limited to: merchandising visuals, marketing, cleanliness, appropriate inventory levels, backroom organization and cleanliness, safety in accordance with Company operating policies and procedures. Community * Lead innovation in the community, supporting Store Managers in developing and implementing strategies to reach out to new communities, and grow and drive traffic in established markets. * Be knowledgeable about local clientele and communities and establish an ongoing rapport with the local community. Along with Store Managers, act as local brand ambassador to position brand through community/charitable involvement, partnerships with local studios, gyms, teams and athletes. Qualifications Who you are: * 8+ years of progressive leadership in retail managements with 4+ years of experience in multi-unit retail leadership * An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver * You act like an owner: if something isn't working, you fix it and you constantly find ways to improve the business by taking feedback from the team and customers and translating it into action items. * Availability must reflect the needs of the business - this schedule will include weekends, evenings, and holidays * Extensive experience in budget management * Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment * Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management * Ability to travel up to 50% Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: * Health Insurance * Savings and Retirement Plan * Employee Assistance Program * Generous Vuori Discount & Industry Perks * Paid Time Off * Wellness & Fitness benefits The base salary range for this role is $129,000 per year - $169,050 per year. This position is eligible for additional compensation in the form of a commission. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

The ideal candidate has extensive experience selling wine into chain accounts. This job is responsible for managing all Retail Specialists in their designated region. Essential Functions (This list may not include all duties as assigned): Management of Retail Specialists * Manage Retail Specialist team to ensure successful execution and service to Chain accounts * Market work should consist of 80% of the week. Managers should spend approximately 1 day per week in the office, but the rest of the week should be in the market with Retail Specialists and Merchandisers * Complete all new hire paperwork and onboarding including training Retail Specialists and Merchandisers on Netsuite and internal operations * Train and develop Retail Specialists in the field weekly (or more often upon hiring) to provide on-the-job sales training * Route market Merchandisers on a daily basis to ensure efficient deliveries and merchandising based on market needs. * Provide monthly sales goals to Retail Specialists. Managers must keep Retail Specialists up to date on progress and help them to achieve the goals * Address any account issues/complaints to find an equitable resolution and restore the relationship * Review account sales data frequently to identify trends and reassign underperforming accounts as necessary * Enter orders, maintain accounts, and assist with retail deliveries for Retail Specialists when they are unable to * Merchandise accounts/deliver orders as needed * Complete formal performance reviews for all Retail Specialists on a bi-annual basis (more often if necessary) * Ensure full compliance on chain schematics, planners and planograms * Work with Operations Teams to ensure efficient route schedules based on chain receiving times * Create and foster an open and positive work/team environment. Address any and all concerns of Retail Specialists in a professional and timely manner * Review sales orders and pricing to ensure correct pricing and margins are being maintained * Ensure execution on new brand depletions * Manage execution on retail placements and approved items sell-through * Liaison between Chain Account Managers and Retail Specialist team * Recruiting for new talent (this includes creating sales routes, reviewing resumes and conducting interviews) Other: * Must be able to travel within established geographic areas, as necessary * Must have reliable transportation, hold a valid drivers' license and meet company driving record & automobile insurance requirements * Performs other duties, as assigned REQUIRED SKILLS: * Bachelor's degree preferred. * 5+ years of sales experience. * 3+ years in the spirits or wine industry. * 2+ years of managerial experience with a sales team. * Experience working in a startup environment. * Proven track record of success. * Must have a steadfast work ethic, entrepreneurial spirit and resilient * Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook). * Strong understanding of cost/pricing methodology. * Must have the ability to manage individuals to exceed goals and perform to defined metrics. * Act in a professional manner at all times (ie. dress appropriately, speak professionally, and write professionally) * Respond to all manager/partner emails, phone calls, and information requests in a timely manner * Accounts receivable collection management * Lift and carry a 40+ pound case of wine. * Work flexible hours which include early mornings, evenings, and/or weekends. * Strong written, verbal, analytical and interpersonal skills. * Ability to organize and prioritize workload to meet deadlines. * Must be self-motivated and able to work alone as well as within a team structure. * Goal oriented, focused, and assertive individual who needs little direction or supervision. * Proven track record of strong sales in previous/current work experience. * Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships. * Willingness to work a flexible schedule including evenings and weekends. * Adheres to the company's equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, age or any other protected class. * Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required. * Must complete and pass a criminal background check. * The Company has invested in and requires the downloading and use of the app, TripLog, if an employee receives mileage allowance. This app ensures the accurate tracking of mileage on behalf of the Company and is needed for IRS records. Worker Sub-Type: Regular Time Type: Full time

Come join a winning team. We are hiring for Managers that take pride in themselves and all that they do. We offer a 48 hour work week. Are you looking to move forward in your career, or maybe just make a change? We are looking for motivated individuals who enjoy working with the public. We're not looking for someone who just wants a job, we're looking for someone who wants a career. Do you take pride in everything you do? Are you a team player who gets the job done? GENERAL MANAGERS We offer up to 3 weeks of paid vacation plus, Medical and Dental Insurance Life Insurance 401K Bonus Program Requirments Learn all positions through a 12-16 week training program. People person and the ability to build a team. Knowledge of a P&L and to manage the process. Schedule according to budget. Projections Coach, teach & train. Food cost / Theo vs Actual. Leader who can get the job done and the ability to delegate. Ordering and managing inventory levels. Follow directions and do whatever it takes to get the job done. Take an ownership mentality. Team player.

Apply Description District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft. Summary RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs. In this role, you will Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met. May conduct strategic sales negotiations with key accounts. Survey market area to detect business trends and opportunities for new products or new applications for existing products. Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources. Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures. Organize team by structuring the territories, delegating work, and staffing positions. Provide leadership in making decisions, developing personnel, communicating with, and motivating staff. Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities. Job duties include working nights and weekends on promotional activities and other account activities. What you bring to RNDC Four-year college degree, preferred. One to two years of management experience in adult beverage industry; or equivalent combination of education and experience. Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn. Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state. Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds. We are an Equal Opportunity employer. What's in it for you 401(k) with company matching Medical, dental and vision benefits* Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO Paid volunteer time Paid parental leave Paid caregiver leave Fertility benefits Paid training Company paid life insurance, short-term disability, and company-paid holidays Associate resource groups, and diversity, equity, and inclusion programs available for all associates Quarterly Bonus Incentives *Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility COVID-19 considerations: We follow CDC Guidelines and have a fun and safe environment for our teams. Bonus if you bring Bachelors degree Previous experience in the Wine and Spirits industry WSET certifications Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment. RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.