Your Opportunity:
Assistant Store Manager Speedy Cash Phoenix, AZ
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$18.3 hourly Auto-Apply 3d ago
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Assistant Vitamin/HBA Manager
Sprouts Farmers Market 4.3
Manager job in Phoenix, AZ
Job Introduction: Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Vitamin Manager!
Overview of Responsibilities:
As the Assistant Vitamin/HBA Manager - you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store.
Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit
Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team
Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
Ensure that customers receive the best possible service and assistance with vitamins, supplements, and health and beauty products to help them better understand and respond to their health and wellness issues.
Maintain an in-depth knowledge of vitamins, supplements, and other health and body items in the department, providing guidance on supplements, health and beauty, and related products without "prescribing".
Assist in recruiting, hiring, developing, mentoring, and motivating the Vitamin team
Unload and sort through store deliveries
Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Vitamin team members are also aware of, and following, these procedures
If you're someone who thrives in a fast paced environment, then we want to hear from you!
Qualifications:
To be an Assistant Vitamin Manager at Sprouts Farmers Market you must:
Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership duties; or an acceptable combination of education and experience.
Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays.
Have and show an outgoing and friendly behavior; a positive attitude and have the ability to interact with our customers.
Have good communication skills; and the ability to give and take direction while maintaining a team environment.
Perform general housekeeping in the department; clean and dust
Adhere to all safety, health, and Weights and Measures regulations.
Be willing to gain education on new products and alternative health.
Have strong organization and prioritization skills
Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance.
Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet.
Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
Be able to walk a total up to 3 miles in an 8 hour shift.
Be able to perform other related duties as assigned.
Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting ********************************************************* .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:
Inspiring Women at Sprouts
Rainbow Alliance at Sprouts
Sabor at Sprouts
Soul at Sprouts
Honored to Serve at Sprouts
Together, these groups celebrate diversity and empower our team to thrive.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
$26k-30k yearly est. 1d ago
Career Day in Phoenix, AZ!
Community Choice Financial Family of Brands 4.4
Manager job in Phoenix, AZ
Your Opportunity:
Join us for Career Day in Phoenix, AZ! Thursday, January 15th 10:00AM-6:00PM
TitleMax of Phoenix #49
5102 W. Thomas RoadPhoenix, Arizona 8503***************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$30k-45k yearly est. Auto-Apply 3d ago
General Manager, Quick Quack Car Wash, Earn Up To $100,000 a Year!
Quick Quack Car Wash 4.4
Manager job in Phoenix, AZ
The Store Leader (General Manager) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.
Benefits include monthly bonuses, free car washes and health benefits as well as a 401k program with a company match. There are also sales prizes and competitions with fun awards. We love to celebrate the good that our store leaders create.
Essential Duties and Responsibilities:
• Hires and retains a great team of smart, kind, and driven people.
• Invests time to help each member of their team achieve their personal and professional goals.
• Regularly provided feedback regarding performance, providing an opportunity to improve skill.
• Constantly learns and becomes better in their leadership skills.
• Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
• Is relentless in providing a clean and safe environment for their team and guests.
• Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
• Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment.
• Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
• Provided customers a positive experience worth talking about.
• Ensures compliance with all policies and procedures through regular meetings and training of team members.
• Handles discipline and termination of team members as needed and in accordance with policy.
• Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
• Oversees the productivity, breaks, and daily scheduling of all team members.
• Monitors the performance of location financials; contributes towards reaching financial goals.
• Prepares and handles daily cash deposits.
• Orders, stocks, and maintains merchandise and inventory for the location.
• Handles vehicle damage claims with a sense of urgency.
• Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Properly uses membership approach when interacting with new customers.
• Performs other duties as assigned.
Qualifications and Requirements:
• Strong leadership and communication skills.
o Record of developing Team Members and Leaders
• Self-motivated, and results driven leader.
o Record of driving results (revenue, EBITDA, etc.)
• Excellent customer service skills.
• Experience leading a membership model (preferred)
• Experience managing a preventative maintenance program or something similar (preferred)
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
• 2 years or more of being responsible for the results of a high performing store, location, or company.
o Hiring the right Team Members
o Training and mentoring Team Members
o Managing Cost/Expenses/Scheduling
o Ensure product and location represent company standards on site at all time (brand, cleanliness, product quality)
o Responsible and familiar with Profit and Loss Statements
• Retail experience preferred.
• High school diploma or equivalent, college degree preferred.
• Prolonged periods standing and working on cash register or related equipment.
• Must be able to lift up to 15 pounds at times.
• Must have a valid driver's license.
Work Environment and Physical Demands:
Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Job Type: Full-time
Pay: Up to $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance
#GM24
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$100k yearly 1d ago
Service Manager
Arizona Foam & Spray
Manager job in Mesa, AZ
WHO WE ARE
Since 1968, Arizona Foam & Spray has been committed to delivering high quality results. Based in Mesa, AZ, we are licensed, insured, and members of various trade organizations. We specialize in assisting with the design process for all commercial roofs by offering options and solutions. Our expertise ensures that roofing installations are done correctly to prevent future issues and voiding of warranties. We also handle repairs and reroofing, with the ability to diagnose and fix a wide range of flat roof types, including spray foam, single-ply, and built-up roofs.
WHAT WE OFFER
AFS is proud to offer numerous benefits to our eligible employees. Full time employees at SWD are able to enroll in a generous Medical Plan with a Company funded Health Reimbursement Account (HRA), company paid Telemedicine, company paid life insurance, 401(k) with a company match, and dental and vision coverage. SWD also offers all employees Paid Time Off (PTO) as well as Paid Sick Leave.
WHO YOU ARE
The Service Manager will lead and mentor our service team, overseeing installation, maintenance, and repair projects while ensuring safety and quality standards. The ideal candidate is an experienced professional with deep knowledge of spray foam processes, building codes, and industry regulations. You will train and support junior technicians, deliver technical guidance, troubleshoot issues, and coordinate service projects. Strong leadership, communication, problem-solving skills, and proficiency with tools like Microsoft Office, SharePoint, and Company Cam are essential, along with a commitment to industry best practices and safety protocols.
WHY JOIN US
At Arizona Foam & Spray, we're more than a team, we're a community driven by innovation, safety, and excellence. You'll have the opportunity to work with cutting-edge spray foam technology, grow your technical skills, and take on leadership opportunities in a supportive environment. We value your expertise, encourage continuous learning, and reward dedication with a culture that prioritizes collaboration, professional growth, and making a real impact on the construction industry. Join us and be part of a company where your contributions truly matter.
AFS, Inc. is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran's status, or any other characteristic protected by law.
$47k-77k yearly est. 3d ago
Service Center Assistant Manager
The McAlear Group
Manager job in Phoenix, AZ
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
$34k-49k yearly est. 4d ago
Operations Manager
Macy's 4.5
Manager job in Phoenix, AZ
Be part of an amazing story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Operations coordinates and oversees the day-to-day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required.
This role is based in our Customer Fulfillment Center in Goodyear, Arizona outside of Phoenix
This is a Friday, Saturday and Sunday 6:00 AM-6:30 PM
shift.
We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building
Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well.
In this role, you will report to our Director, Operations who runs the entire shift and you will be leading hourly colleagues
What You Will Do
Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets.
Builds high performing teams by providing guidance and support for all hourly colleagues.
Generate reports for management to keep them informed on key metrics.
Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans.
Conduct presentations to senior management as needed.
Continuously analyze work processes to identify optimization opportunities and implement improvements.
Cultivate a work culture dedicated to superior customer service and success.
Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency.
Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved.
Manage all aspects of inventory control.
Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives.
Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs.
Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills.
Analytical and Problem-Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals.
Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail-oriented, and get things done in a fast-paced environment.
Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis.
Who You Are
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
Ability to work a flexible schedule, including days, evenings, weekends, holidays.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
$55k-88k yearly est. 4d ago
Manager of Revenue Operations (Product Manager)
Impact Technology Recruiting 4.5
Manager job in Scottsdale, AZ
Our client is looking for a Manager, Revenue Operations to lead the strategy, development, and execution of pricing and revenue analytics capabilities that directly support revenue growth and pricing optimization. This role sits at the intersection of product ownership, analytics, and people leadership, partnering closely with business and technical teams to deliver scalable, data-driven solutions.
What You'll Do
Lead and develop a high-performing team of analysts, engineers, and developers focused on revenue management and pricing optimization initiatives
Own the design, development, and ongoing optimization of pricing tools, algorithms, dashboards, and analytics capabilities
Act as the primary product owner and liaison between technical teams and business stakeholders
Partner with revenue management and sales leaders to understand business needs and translate them into actionable data solutions
Define data requirements, performance metrics, and analytical goals aligned to business objectives
Establish best practices, documentation standards, and quality controls to ensure consistent, high-quality delivery
Drive automation and innovative data processing strategies to improve efficiency and decision-making
Communicate analytical insights and recommendations to Director-level and executive stakeholders in a clear, consultative manner
Identify opportunities to enhance product functionality supporting pricing strategy and execution
Lead ad-hoc analyses and KPI reporting to surface risks, trends, and opportunities
What We're Looking For
Master's degree preferred; Bachelor's degree required in an analytical or quantitative field (e.g., Mathematics, Economics, Computer Science, Statistics, Finance, Engineering)
5+ years of experience in a product ownership or product-adjacent role, supporting data products, dashboards, or technical tools used by business leaders
2+ years of experience leading or managing highly technical teams, directly or in a matrixed environment
Proven ability to partner with business leaders and guide technical teams in delivering analytics and data solutions
Strong experience managing large, complex data sets across on-prem and cloud environments (e.g., Snowflake, AWS)
Proficiency with SQL, Python, dbt, or similar data and analytics tools
Advanced Excel skills and strong working knowledge of Word and PowerPoint
Experience with pricing, revenue, or customer analytics in a subscription-based or related industry strongly preferred
Why This Role
This is a high-impact leadership role for someone who enjoys building teams, owning data products, and driving business outcomes through analytics and pricing strategy.
$53k-93k yearly est. 1d ago
Assistant Store Manager, The Quarter
Sephora 4.5
Manager job in Scottsdale, AZ
Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Regular Job Function: Stores - Leadership Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Ready to remove the compromise between passion and profession? As Assistant Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience.
What You'll Do:
Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora's values and delivers the signature service clients love.
Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates' potential.
Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement.
Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.
What You'll Bring:
Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.
Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.
Where and How:
Location. This role requires on-site work at 15169 N Scottsdale Rd, Scottsdale, AZ 85254, United States (US).
Availability. This role requires availability including evenings, weekends, and holidays.
Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients-with or without accommodation.
What You'll Get
The annual base salary range for this position is $61,400.00 - $71,488.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
Caring Community. You'll lead your store like a community - where everyone feels seen and supported - building confidence among your team and positively impacting clients.
Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
Meaningful Work. With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community.
Rewards As Unique As You
Some benefits have eligibility requirements and may depend on job classification and length of employment.
Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path.
Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
Support. You don't just lead a team that cares - you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
$61.4k-71.5k yearly 5d ago
Salon Manager
Regis Haircare Corporation
Manager job in Phoenix, AZ
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$33k-50k yearly est. 8d ago
Proposal Operations Manager
SFE-Southwest Foodservice Excellence
Manager job in Scottsdale, AZ
The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota.
Qualifications:
BS/BA in Marketing or Business Administration or work equivalent
Minimum of 3 year's sales or sales coordinating experience
Strong communication skills with the ability to work alongside all levels of the organization
Proficient in Sales Force
Proficient in Adobe InDesign
Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher
Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative.
Responsibilities:
Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners
Identify areas of improvement in the company and assist in creating and implementing solutions
Manage and track sales pipeline and create reports and dashboards through Sales Force
Manage Business Development Interns
Manage Business Development Coordinator
Complete and maintain accurate sales forecasts, data gathering and reports
Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines
Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library
Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
Track budget and expenses for tradeshows
Handle all sales administration duties in a timely and efficient manner
Perform any other duties as assigned by VP Sales and Senior Executives
Other duties, as assigned
We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
$53k-92k yearly est. 3d ago
ERA Operations Manager
Swoon 4.3
Manager job in Tempe, AZ
.
This is a 6-month contract to hire opportunity with Benefits - Health, Dental & Vision (50% of premium is covered for contractor). Additional benefits offered upon conversion to full-time employee.
Job Summary
The Operations Manager is responsible for overseeing the day-to-day operations, governance, and continuous improvement of a large-scale enterprise research administration platform. This role serves as a critical bridge between research operations teams, system users, technology development teams, and external vendors to ensure system performance, usability, and alignment with organizational priorities.
Key Responsibilities
System Oversight & Optimization
Oversee daily operations and ongoing enhancements of an enterprise research administration platform, ensuring reliability, scalability, and performance
Partner with internal stakeholders and vendors to identify, prioritize, and implement system improvements
Ensure system capabilities align with evolving business and operational needs
Governance & Compliance
Lead and manage governance routines across enterprise research, data, and forecasting platforms
Establish transparent, inclusive governance processes aligned with organizational priorities and compliance requirements
Ensure consistent operational standards and decision-making frameworks
Vendor & Contract Management
Review, support, and inform vendor agreements and service engagements
Manage ongoing vendor relationships to ensure service delivery, accountability, and alignment with operational goals
Act as a liaison during contract discussions, renewals, and negotiations
Leadership & Business Coordination
Partner with leadership and business teams to define product needs, requirements, and development priorities
Develop and maintain a product roadmap supporting both short-term enhancements and long-term strategy
Track budgets, expenditures, and forecasts to ensure responsible financial management
Issue Resolution & Operational Support
Coordinate timely resolution of system and operational issues across functional and technical teams
Serve as a central escalation point for tracking issues through resolution
Ensure consistent communication and documentation of issue status and outcomes
Agile / SCRUM Delivery
Manage Agile/SCRUM processes for operational and project initiatives
Lead backlog prioritization, sprint planning, and delivery execution
Facilitate collaboration between developers, analysts, and business stakeholders to meet project goals
Stakeholder Engagement & Communication
Serve as a primary liaison between research operations, system users, technical teams, and leadership
Provide clear, timely communication on system performance, priorities, and upcoming changes
Build and maintain strong relationships with senior stakeholders to ensure alignment between technology solutions and business objectives
If interested in more details, please apply!
$69k-107k yearly est. 5d ago
Assistant Store Manager
Tommy Bahama
Manager job in Scottsdale, AZ
LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience
Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager.
Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations
ESSENTIALS FOR LIFE IN PARADISE
You have 3+ years of retail experience
You have 2+ years management team supervision experience
You have been exposed to merchandising and retail visual concepts
You have coached and developed a team
You have strong leadership and organizational skills
You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments
You have a College Degree in Business or a related degree
Willingness to perform other duties as required that are necessary to support the business
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
$29k-36k yearly est. 4d ago
Customer Service Manager
Goodwill of Central & Northern Arizona 4.0
Manager job in Phoenix, AZ
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
$21k-29k yearly est. 1d ago
General Manager - Building Products Manufacturing - Backed by Private Equity, 78976
Truenorth Executive Search, Inc. 4.5
Manager job in Phoenix, AZ
General Manager - Building Products Manufacturing - Backed by Private Equity
Our client is leading designer and manufacturer of high-quality building products for both commercial and residential customers, and a leader within their segment in North America.
The General Manager will be a high-energy operations executive responsible for all day-to-day plant operations as well as overarching strategic initiatives. This role will be focus on optimizing operations with oversight of all manufacturing, production, maintenance, supply chain, regulatory and safety functions. The General Manager will partner strategically with the Chief Executive Officer and work cross functionally with the executive team to effectively achieve the financial growth and goals of the company.
The successful candidate will have a demonstrated history of driving growth and success in a build products manufacturing environment, implementing processes, procedures and leading optimization efforts. Sharp analytical skills will be required to drive both short and long-term strategic goals. This position requires a hands-on leader with a passion for operations and an eye towards the future and long-term success of the business.
This position offers an attractive compensation package incusing base salary and bonus. A complete benefits packaging is also offered.
$36k-55k yearly est. 3d ago
U-Haul Moving Center General Manager
U-Haul 4.4
Manager job in Phoenix, AZ
Return to Job Search
U-Haul Moving Center General Manager
U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul offers General Managers:
Full medical coverage, if eligible
Prescription plans, if eligible
Dental and vision plans
Registered Dietitian Program, if eligible
Gym Reimbursement Program
Weight Watchers, if eligible
Virtual doctor visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University
Business-travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation and sick days, if eligible
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident coverage
24-hour physician available for kids
MetLaw Legal Program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels and more
LifeLock identity theft protection
Savvy consumer-wellness programs - from health-care tips to financial wellness
Dave Ramsey's SmartDollar Program
U-Haul Federal Credit Union membership
General Manager Responsibilities:
Manage the fleet to deliver clean and well-maintained equipment.
Perform profit/loss analyses.
Hire and mentor new team members.
Track and itemize inventory.
Manage the personnel budget.
Ensure that customers receive the highest quality of care.
Keep track of fuel receipts and petty cash.
Clean and monitor the premises, and maintain a secure environment.
Participate in ongoing continuous U-Haul education through U-Haul University.
Minimum Requirements:
1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction
Computer expertise
Organizational expertise
Management proficiency in high-volume retail with profit and loss (P&L) accountability
Valid driver's license and the ability to maintain a good driving record
High school diploma or equivalent
Able to work weekends and holidays
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$30k-40k yearly est. 1d ago
Assistant Sales Manager
Ashley Global Retail, LLC
Manager job in Avondale, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Summary:
The Assistant Sales Manager is responsible for providing support to the Sales Manager and assisting with management duties as directed.
Responsibilities:
Managing all departments in the showroom as directed by the Sales Manager.
Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
Coaching members of the staff to build individual and team success in a professional manner.
Learning about budgeted administrative costs including wages and supplies.
Gaining an understanding of the performance of employees and assisting them as applicable.
Ensuring complete and adequate documentation of procedures and tasks completed.
Completing various report functions in a timely manner.
Assisting with hiring, training, and coaching the sales team.
Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff.
Providing timely and effective communications.
Attending monthly staff meetings.
Other duties as assigned, essential or otherwise.
Requirements & Qualifications:
High School Diploma required
2 + years working in the retail industry
4 + years supervising in a retail industry
Previous supervisory experience required
Intermediate knowledge of Microsoft office
Ability to learn in-house computer programs
Ability to handle guest concerns in a timely manner
Ability to interview and staff retail location
Ability to work flexible hours and travel as needed.
Exceptional verbal and written communication skills
Knowledge and experience in team building skills.
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
$34k-38k yearly est. 3d ago
Customer Service Manager, Control Center - PHX (Phoenix, AZ, US)
American Airlines 4.5
Manager job in Phoenix, AZ
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
* Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
What you'll do
* Drives operational excellence
* Creates an environment that cares for our frontline team members and celebrates the team successes
* Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
* Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
* Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
* Promotes an environment of mutual respect and trust between frontline team members
* Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
* Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
* Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
* Ability to work extra hours when there are operational needs
* Ability to work rotating shifts including weekends, holidays and days-off
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
* Previous airport customer service experience
* 2 years experience leading others
* Knowledge of company policies and procedures and functional automation applications
Skills, Licenses & Certifications
* Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
* Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
* Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
* Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
* Strong decision making skills
* Ability to work independently as well as collaboratively
* Ability to work under demanding operational conditions
* Ability to prioritize and execute with a sense of urgency and preciseness
* Ability to use sound business judgment to resolve issues with internal and external customers
* Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
* Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
* Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
* Applicable valid driver's license as required by local authorities
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$35k-49k yearly est. 5d ago
Customer Service Claims Manager
Crs Temporary Housing 4.2
Manager job in Phoenix, AZ
CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policy holders, we provide a variety of solutions to make this difficult time easier.
Our office is located in North Central Phoenix. New employees will complete onsite training at our corporate office. Additionally, employees will work in office until they show proficiency in the role which could be up to 90 days, then they may start working from home on a hybrid basis. Managers typically come to the office 1-2 times per week, or as needed to meet with employees and management.
The salary range for this position is $50,000 - $60,000 depending on education and experience. Additionally, there is an opportunity for monthly incentives.
Position Purpose: The position of Customer Claims Manager supports the Customer Claims team with coaching, training, and development as well as supporting the Sr. Manager Customer Claims.
Supervisory Responsibilities:
Provide leadership for a team of Customer Claims Specialists in support of our insurance company customers and their clients, the policyholders.
Assist with new hire and experienced employee development, training and side-by-side coaching.
Audits claims for employees to provide feedback on successes or areas of opportunities.
Review Customer Claims Specialist procedure documents and recommend changes/updates as needed.
Participate with on-call coverage (being available after hours if needed.)
Conducts performance evaluations.
Assist with research, analysis, and metric reporting as needed.
Partner with Sr. Customer Claims Managers and Leadership in planning and executing new procedures, goals, and special projects.
Other Duties/Responsibilities:
Ensure customer satisfaction by prompt and proper resolution of questions and issues via email and telephone communication.
Provide proper resolution of questions and escalated issues when necessary.
Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system.
Performs other duties as necessary or assigned.
Qualifications
Education and/or Experience:
Previous Supervisor or Manager experience in a telephone customer service environment.
Minimum of 4 years Customer Service experience.
Bachelor's degree preferred, in Business or related field.
Typing speed 40 wpm or higher preferred.
Stable work history with excellent attendance
Knowledge and, Skills and Abilities
Excellent written and verbal communication skills.
Demonstrated interpersonal skills, successful working with all levels in the organization.
Strong problem-solving skills with a proactive and innovative focus.
Must demonstrate accuracy, attention to detail, and excellent organization skills.
Strong ability to multitask. Sense of urgency and deadline oriented.
Intermediate competency in math.
Ability to demonstrate compassion and handle sensitive information.
Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.)
This position requires sitting or standing, working on a computer, and talking on the phone for up to 8 hours a day
$50k-60k yearly 3d ago
Customer Service Manager
MV Transit
Manager job in Phoenix, AZ
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments/complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities:
* Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
* Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
* Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
* Respond to individual customer/passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
* Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
* Manage proper reporting and correspondence for "no show", "no pay" and "high cancel" clients.
* Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration.
* Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
* Develop and implement internal Customer Service campaigns and incentive programs.
* If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
Talent Requirements:
* High School diploma, college degree preferred.
* Must have a minimum of three (3) years' experience in customer service environment.
* Excellent speaking, writing, and organization skills.
* Ability to communicate effectively at all levels.
* General knowledge of windows-based computer operating systems.
* Knowledge of service area.
* Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy.
* Assist in identifying validity of the liquidated damages through investigation.
* Assist Risk Management with investigations of accidents/incidents.
* Ensure all reconciliations are completed timely and accurately each month.
* Promote positive customer service techniques, programs throughout the organization.
* Make six (6) new community contacts per year.
* Conduct transit education classes/seminars six (6) times per year.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
The average manager in Phoenix, AZ earns between $35,000 and $100,000 annually. This compares to the national average manager range of $37,000 to $92,000.