Manager, product and applications job description

• Work closely with our Business, Operations, and Technology teams to develop a product strategy and roadmap to help build a scalable and reliable freight forwarding application
• Help set Flexport's 3-5 year strategy and how we will get there, as well as own and deliver complex features and products that improve Customer experience and drive operational efficiency
• Inspire and lead cross-functional teams of engineers, product managers, designers, data analysts, and domain experts to deliver on the product vision
• Participate in research and user discovery with internal teams and external partners
• Become a domain expert: understand the market, Flexport's systems, and the competitive landscape
• Work with a global tech team across Bellevue, San Francisco, Chicago, Shenzhen, Shanghai, and Amsterdam

You should have:

• At least 8+ years of product management or relevant work experience.
• Experience launching complex products and driving impact through a cross-functional leadership team
• Business acumen - you understand the levers of the business and know how to set and drive KPI's
• A strong sense of ownership - you can work independently and lead a smoothly running product development team with many cross-team dependencies and impacts
• Experience navigating ambiguity - given an open-ended task, you deliver great work!
• Great communication skills - you can communicate effectively, write strong product requirements, and drive consensus across functions and teams
• Executive presence: you can hold your own with our senior leadership team
• A growth Mindset - you care about team culture and want to help Flexport scale our organization by improving and elevating our PM team and processes by identifying process improvements and mentoring others
• Fluency with written and spoken English

Bonus if you have:

• A Master of Business Administration (MBA) degree or equivalent
• Logistics or a SaaS Mid-Market / Enterprise product experience
• Experience working at a company that has scaled quickly
• Developed products with a global audience

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make it easy and accessible for everyone. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we're experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any logistics experience?

Don't be! Our mission is to make global trade easy for everyone. That's why it's important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That's why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.

Do you have retail technology and ecommerce experience? Do you like working with new technologies and techniques to improve the lives of your end-users? Enjoy fostering new ideas from concept to fruition? Do you have enough technical acumen to work directly with developers, but can also turn around and communicate effectively with business users? Are you nuts about your pets and wish you could bring your dog to work with you? This could be the place for you - come work in our neighborhood!

The Applications Functional Consultant is responsible for defining, developing and managing a set of existing products as well as introducing new applications that will provide Pet Supplies Plus with effective solutions to optimize/improve life both within the company and more importantly, for our neighbors.

Key responsibilities start with product planning and internal product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products. Additionally, this person will ensure that the products we are providing will support the company's overall strategy and goals. Finally, you must be able to provide application support and training for the programs in the portfolio.

You must be a hands-on, detail-oriented, team player, with strong project management, product owner and product support experience. Must be passionate, able to change focus rapidly when priorities shift, and be willing to learn and grow with our suite of products and capabilities.
Primary Responsibilities:

+ Research, uncover and understand customer needs and translate them into requirements

+ Manage new product development and existing product enhancements to ensure design requirements align with business requirements and budget

+ Collaborate with the team to generate test acceptance criteria and test cases from execution to end-user experience

+ Apply project management techniques to define feature/release strategy that provide the right delivery at the right time

+ Collaborative approach to the internal marketing of new apps/features such as communication of status and upcoming releases to stakeholders

+ Onboard support teams and design end-user training for new capabilities and the requirements to support them

+ Provide 2nd level support for all applications and features within the suite

+ Actively follow up and track success of new capabilities

Qualifications:

+ Retail and Ecommerce experience strongly preferred

+ Bachelor's degree or equivalent technology experience required.

+ Experience in project/product management and leading cross-functional teams

+ Demonstrated success defining and launching excellent products

+ Experienced in defining business requirements, use cases and test cases.

+ Experience in defining scope and capabilities, and defending them from scope creep

+ Strong analytical skills with ability to interpret and translate data into actionable plans

+ Able to multi-task, prioritize and pivot with short notice

+ Comfortable in dynamic, fast paced environment with tight deadlines

Pet Supplies Plus is focused on making it easier to get better products for your pet. With 650 locations in 40 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

Street: 17197 N. Laurel Park Drive

Shift: Not Applicable

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com
Overview of Job Function:

The Product Manager of Cloud and PC applications is responsible for Fraud Security Solutions Cloud and PC applications roadmap. The Product Management team's scope ranges from increasing the profitability of existing products, delivering on current roadmap milestones, and developing the next generation of tools and capabilities. The Product Manager will help establish the Cloud and PC applications' roadmap for transitioning the existing thick client applications to cloud and help develop new ideas working with the development team to define product release requirements, pricing, and go-to-market strategy. You will collaborate with the various stakeholders within the organization and will serve as an advocate managing the product through its lifecycle. This is a US remote role, with a preference to EST/CST.

Principal Duties and Essential Responsibilities:

+ Manage the transition of traditional thick client application to the cloud.

+ Manage the life cycle of cloud applications within the platform from strategic planning to tactical activities.

+ Specify market requirements for current and future products by conducting market research supported by on‐going visits to customers and non‐customers.

+ Work closely with cross functional groups for product planning, marketing, engineering, and user experience design to define requirements and user stories.

+ Support engineering reviews to ensure the development of new components and functionality are meeting market and end user requirements.

+ Support the broader business unit‐wide go‐to‐market plan, working with all departments through the execution and roll-out phases.

+ Analyze and manage potential and current partner relationship to ensure the smooth functioning of the capabilities provided to our clients.

+ Perform other job-related duties as assigned.

Minimum Requirements:

+ BS Degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience.

+ 5+ years of product management experience with 2 of those years leading cloud solutions programs.

+ 2+ years of experience in the Video Security industry, preferably with focus in banking and financial services.

+ Familiar with design patterns involved in integrated cloud products (from overall UX, API and distributed architecture design, to common technology areas involved like identity, integration, and management).

+ Strong knowledge of technology, web, business intelligence and data source connections, with SaaS product experience.

+ Strong knowledge of the banking security market, and the framework of compliance challenges that surround collection and transmission of video security data.

+ Experienced in Agile product development methodology.

+ Experienced in using Jira for management of product requirements.

+ Strong initiative: self-sufficient; able to identify areas of potential product and documentation improvement; capable of prioritizing and executing tasks to reach the business unit goals.

+ Must be able to travel up to 20%, mostly domestic.

+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Additional Preferred Requirements:

+ Product management experience within an enterprise environment.

+ Good understanding and experience within distributed systems.

+ Large-scale cloud experience working with cloud products and technologies would be an advantage.

#LI-TB1

As an equal opportunity employer, Verint Systems, Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one's race, color, religion, national origin, age, sex (including pregnancy, sex stereotyping, gender identity, gender expression, or transgender status), disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status, political affiliation or any other classification or characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.