Manager, programming support jobs near me

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Directly engages with field operations including core Escrow and Title Operations, clients and consumers. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process.. Job Responsibilities Engages in providing professional customer service, communication, organization and analytic skills to drive performance Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Escrow experience preferred Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Pay Range & Benefits $37,134.70 - $61,891.18 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Job Summary We are seeking a full time, 40-hour Medication Access Coordinator (MAC) to join our team, Monday through Friday 8:00am-4:30pm. The MAC plays an integral part on our centralized ambulatory pharmacy services team helping support our patient's medication management needs. This is a unique opportunity to work autonomously while also functioning as part of a collaborative team! They will serve as the primary liaison for clinical stakeholders regarding MGBMG pharmacy-based prior authorization and support programs, refill renewals, prescription assistance programs, and assist the clinical pharmacists in their daily tasks at their discretion. The MAC is also responsible for overseeing workload and balancing quality improvement project management. Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic and free from distractions. In this role, you get the opportunity to improve access for patients and help meet the evolving health care needs of the communities we serve! Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Experience High school diploma required. College degree preferred. Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable. One-year experience in a medical setting is required. Prior pharmacy experience desirable. Epic experience preferred. Additional Job Details (if applicable) The ideal candidate profile is a driven, detail-oriented Medical Assistants or Pharmacy Technicians who is confident in their clinical abilities and demonstrates effective communication skills especially regarding support for patients and their questions/issues. When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, emotional intelligence, and genuine passion for this work. Remote Type Remote Work Location 399 Revolution Drive Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Support Program Manager MUST BE FLUENT IN ENGLISH & SPANISH . The Support Program Manager is responsible for delivering post-sales support and solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the role does not require the ability to resolve technical inquiries, as an advocate for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As a Support Program Manager you will be providing advice and assistance on escalated issues, as well as partnering with our support organization to create action improvement plans to improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, repeat incident management and problem management, creating initiatives, presenting across lines of businesses, identifying and driving productivity improvement opportunities and employee mentoring. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Help Onboard New Customers: Advise Customers via introduction calls and welcome materials, including onboarding information and effective and efficient ways to use Oracle Support Services and products, tools, systems, interfaces, and procedures. Educate customers on the value of the overall solution and encourage optimal utilization of their Food & Beverage Solutions. Put the Customer First as their Trusted Advisor: Work with multiple complex customers to develop long term partnerships. Act as a primary point of contact for the customer throughout the various stages of the customer lifecycle. Acts as Oracle navigator to gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support. Recognize chronic or reoccurring trends in service interruptions and elevate them to Senior Management. Collaborate Cross Functionally and Enhance How Customer Success is Defined: Create and contribute to an environment that is geared to innovation, high productivity, high quality and customer service. Responsible for sharing information across teams via defined methods. Gather Customer feedback to help initiate internal change where needed. An ideal candidate also: Works Well Under Pressure: Escalated issues often require executive level updates which must be concise and relative all while effectively driving Internal Oracle teams toward Resolution Has Industry Knowledge: Food & Beverage or Hospitality experience preferred but not required Is a Strong Communicator: Both written and verbal, with solid online presentation and meeting management skills Has Aptitude: The ability & interest to learn technical software and customer business models Has Flexibility: Customer Success is an evolving target and the ability to flex process and planning to meet customer goals is highly desired Thrives on Knowledge: Oracle Consumer Industries provide a multitude of innovations for our customers, a Support Program Manager does not need to know every technical detail but should thrive on understanding how those solutions transform the customers' business Is Self-Motivated: Inspired to perform well without ongoing oversight Has the Ability to Make an Impact: Is capable of transforming customer emotion into qualitative and quantitative feedback in order to drive change and resolution within Oracle

Company Profile: Tetra Tech, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. Project Summary: The Kiribati Cross-Cutting Program Support (CCPS) Project aims to support the implementation of the Threshold Program (THP) Grant Agreement between the Millennium Challenge Corporation (MCC) and the Government of Kiribati. The objective of this agreement is to facilitate decent and inclusive employment for the citizens of Kiribati through the implementation of three activities focusing on building the capacity of the Ministry of Employment and Human Resources (MEHR), supporting worker protection and family resilience, and supporting youth skills camps and scholarships. The CCPS contract, implemented by Tetra Tech, will provide monitoring and evaluation assistance, support the implementation of the Facilitated Governance Reform (FGR) approach with MEHR, support travel logistics, and provide communication support. The contract commenced in June 2024 and will run through December 2027. Position Summary: The Monitoring and Evaluation (M&E) Manager will serve as MCC's primary point of contact for all monitoring and evaluation activities under the Threshold Program (across 3 activities). This is a part-time (30-40%) remote position responsible for applying MCC's M&E policy and collaborating with implementing partners and the Government of Kiribati to develop, manage, and update the program's M&E Plan. The M&E Manager will ensure that project activities are monitored for both accountability and learning, producing timely, relevant, and reliable quarterly reports. They will advise implementing partners on monitoring practices, conduct field observations and interviews, lead external Data Quality Reviews (DQRs), and support MCC-commissioned independent evaluations by facilitating access to data, documentation, and stakeholders. Responsibilities: · Manage and oversee the Threshold Program's M&E Plan across three core activities. · Periodically update the M&E Plan in alignment with MCC policies using the MCC M&E Plan Template. · Collaborate with implementing partners to review and advise on their monitoring plans and practices. · Aggregate quarterly monitoring data using the Indicator Tracking Table (ITT) for centralized reporting to MCC. · Prepare quarterly reports summarizing data, lessons learned, and progress made. · Conduct field observations and interviews to validate monitoring data. · Lead discrete Data Quality Review (DQR) tasks under the guidance of MCC's M&E team. · Represent MCC in M&E-related stakeholder engagement, data collection, and dissemination of results. · Support MCC-commissioned evaluations by helping evaluators access data and stakeholders, reporting any issues, and coordinating stakeholder feedback on evaluation reports. Qualifications: · Bachelor's degree in social science or a related field required; advanced degree preferred. · At least 3 years of experience assessing the quality of program monitoring data, including conducting external data quality reviews. · At least 3 years of experience developing data collection instruments (e.g. survey questionnaires, qualitative interview protocols, and field observation checklists) · At least 8 years of experience developing and maintaining positive relationships with implementing partners and government counterparts on program monitoring and evaluation. · Proficiency managing, manipulating, and analyzing data in Microsoft Excel or similar software. · Experience analyzing quantitative data using statistical software packages (Stata, SPSS, SAS, R) and qualitative data using thematic coding, preferred. · Prior experience working with Kiribati or other Pacific Island countries or territories is required. · Experience working with MCC preferred. · Familiarity with scholarship and/or employment promotion programs is preferred. MSI Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans. Reasonable Accommodations: If you would like to request reasonable accommodations during the application process, please visit Tetra Tech's Disability Assistance Page .Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates. Only candidates who have been selected for an interview will be contacted. No phone calls, please. Additional Information

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Let us take your advanced project management skills to new heights. We're innovating and re-imagining project management as part of a division-wide delivery management center. Bring your ideas and proven delivery record to help us. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As a Project Manager- Operations Program Support in Resiliency & Delivery Management, you will be innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high visibility cross division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Job responsibilities Manage one or more fast-paced, complex, cross-functional programs or projects that have significant impact on the business - your efforts typically can impact as many as 30,000 specialists Define key roles and responsibilities and work with customers and impacted areas to ensure appropriate resources are assigned throughout program/project life Develop and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis Lead your team and customers to concrete actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones Be a part of the solution - lead your customers to achieve the best business value possible Help us to improve - Establish best practices, innovate approaches to Program and Project Management, building a continuous improvement model Maintain our control environment by ensuring programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines Required qualifications, capabilities, and skills 8+ years of related Program or Project Management experience. Broad delivery experience, including understanding of tools, processes, and best practices Experience managing conversions, business initiatives, or technology in agile, waterfall, or hybrid methodology Proven ability to manage multiple efforts, managing resources and addressing issues in a timely manner ensuring least impact on timelines and overall risk; organized, structured work style Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward. Demonstrated initiative and creativity to ensure successful and timely execution- strategic thinker with proven analytical abilities Preferred qualifications, capabilities, and skills Excellent verbal & written communication skills; must be able to communicate progress and issues to the team and stakeholders regularly, thoroughly, and clearly throughout Strong inter-personal skills to inspire/motivate the team and to instill confidence and trust within the business, operations, and technology teams as applicable Proven leader such that all participating and impacted groups have confidence and trust that the program/project is being well-managed and will meet its deliverables in a timely manner Project Manager certification

JobID: 210660460 JobSchedule: Full time JobShift: : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success. Job Responsibilities: * Manage fast-paced, complex, cross-functional programs or projects with significant business impact. * Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle. * Develop and manage integrated plans, providing regular progress communications to stakeholders. * Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones. * Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model. * Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines. Required Qualifications, Capabilities, and Skills: * Bachelor's degree in a related field from an accredited learning institution. * 5+ years of related Program or Project Management experience. * Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices. * Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology. * Proven ability to manage multiple efforts, resources, and address issues in a timely manner. * Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities. Preferred Qualifications, Capabilities, and Skills: * Project Management Professional (PMP). * Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis. * Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders. * Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams. * Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential. Responsibilities Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention Responsible for all aspects of employee management including but not limited to hiring, training, and performance management Monitors random calls to improve quality, minimize errors and track performance Aids patients and support staff with escalated calls and other unresolved issues Ability to design and/or prepare training/instructional materials, teaching aids and devices Able to clearly identify problem areas and report to senior management as needed Accurately completing other tasks as assigned by management The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education and Experience This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook. Knowledge, Skills, and Abilities Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills Ability to drive a team of call center representatives to attain key performance metrics. Organize information in a clear and concise manner Deal with people in a way that shows sensitivity, tact, and professionalism Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service Ability to handle multiple activities or interruptions at once Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management Strong interpersonal skills Work independently with little supervision and meet daily deadlines Computer proficiency to navigate required databases and operate in required software packages. Able to work effectively under pressure Ability to work flexible hours as needed Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift Work Environment/Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients. #Supervisor#Operations#Lakeland #INKMW

GRS North America Programs is currently seeking an Executive Underwriter to join our team in our continuous commitment to providing customized program solutions for Program Administrators. The Program Underwriter role puts you in the driver's seat to use your multi-line experience to actively oversee, market, and underwrite niche specialty program business. In this role, you will collaborate with the company's underwriting, actuarial, financial, claims, product, legal and marketing units and the Program Administrator. Applicants should be well-versed in applying marketing and sales principles and techniques that will help drive new business prospects to our program administrator while maintaining a profit. Highly effective written and verbal communication skills are desired, including negotiation, presentation, persuasion, and relationship management skills. In partnership with our program administrator, this position develops, grows, and maintains a profitable, diversified book of program business through effective underwriting decision making, mutually beneficial program administrator relationships, and applying underwriting tools, systems, and expert resources under limited supervision. This role offers visibility, leveraging various internal resources and managing projects can help both our established and new programs innovate to remain competitive. Works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Underwrites policies within underwriting authority. Makes decisions on whether to accept business by making analytical, data-driven decisions based on data and information provided, including pricing the risk. In parts of North America more likely to underwrite complex/unusual policies - or those of high individual line size - policies assessed will focus on those of high complexity and/or larger size. Responsibilities Manages portfolio of Program Administrators. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established relationships with agents, brokers, and program administrators. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Risk Selection: Guides program administrators to profitable growth of their assigned specialty program(s). Through referral handling, evaluates or assesses the business by qualifying accounts; identifying and assessing risks; evaluating the premium, policy terms and conditions; obtaining approvals where necessary; and successfully negotiating deals with the Program Administrator. Through underwriting audits, conducts file reviews and partners with program administrator(s) to develop action plans when necessary, develops or revises underwriting guidelines or program administrator authority as needed. Relationships: Builds strong relationships externally with our program administrators; demonstrates a high level of responsiveness and focus on supporting objectives for assigned program(s). Develops effective working relationships internally with Claims, Actuarial, Finance, Product, Risk Control, Marketing, and other departments to enable success for assigned program(s). Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with assigned Program Administrators. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. Leadership: Formally guides, mentors, and coaches both program underwriters and internal underwriters and account analysts (as applicable) in technical and professional skills. Demonstrates expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem-solving activities, and using continuous improvement tools to support the team's work. Embraces a growth mindset. Stays current on trends impacting the insurance industry. Leads training to help build the underwriting acumen of program underwriters. Supports diversity, equity, and inclusion efforts. Qualifications Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Remote Document Support Supervisor - evening shift for a prominent global law firm client. The hours for this position are 3:00 pm 11:30 pm ET, Monday Friday; remote with occasional onsite and on-call availability. This role is part of the Document Support Services team responsible for providing document formatting and support. This role oversees the team, ensuring requests are completed promptly, with accuracy, quality, and integrity of documents. This role leads the service/delivery of document support services, maintains service levels, and upholds customer quality expectations. Responsibilities: Leads the global Document Support Services staff to provide timely, accurate, and courteous services. Supervise team of Document Support Specialists, including coaching and delegating work. Analyzes Document Support tickets, trends, and workflows to identify problem areas, and improve business processes. Works with the Director of IT Service Management to establish performance reporting for monitoring overall success. Oversees work of the document support team while creating, revising, and converting various types of documents. Conducts review of documents for accuracy/delivery of request. Ensures adherence to procedures/standard resolution times. Coordinates with managers/supervisors from across departments to agree upon service requests/timing for completion. Stays current with document management technology best practices. Trains Document Support Specialists as assigned. Ensures that document support services remain available during office emergencies. Qualifications: College degree is preferred. IT Certification(s) preferred. Five or more years of relevant experience in a large law firm. Proven success working in a time-sensitive, high-visibility environment. Demonstrated experience in user-focused service improvements in a law firm. Knowledgeable of applications/technologies common to a law firm such as Microsoft Office, Adobe Acrobat, Kofax, Litera Compare, DocXTools, Best Authority. Knowledge of leading service desk performance indicators/service level standards. Strong service orientation. Prior success managing a team. Highly motivated, analytical, organized, and efficient. Excellent problem-solving skills. Ability to work well under pressure. Flexibility for OT. Salary $92k - $151k based on experience and location.

Classification Purpose: The primary purpose of the Support Officer Supervisor classification is to supervise assigned staff and monitor work quality and production, to assign and track work, to counsel employees, to interview and hire candidates, to provide customer service, to ensure quality production, and to solve problems. Job Duties: Directly supervise support officers or other assigned staff in the unit. Initiates appropriate measures to improve effectiveness and efficiency and determines the work priorities and assignments. Correspond with clients/consumers and other agencies in need of assistance. Train staff on new policies and procedure changes and is responsible for resolving difficult or unusual situations. Provide direction regarding complex cases and interprets court and administrative orders. Ensure assigned unit adheres to applicable federal and state laws, work rules, and internal policies and procedures. Coordinate work assignments with other units to achieve joint goals and responsibilities. Respond to inquiries from other sections in the agency, other agencies or clients to ensure uniform policy implementation. Inform supervisor of any potential problems or any unusual situations that may occur during the conversion project. Assist the manager in drafting management and/or programmatic procedures that may include manuals and policy recommendations. Maintain current FVI caseload. Continue support officer 2 duties as assigned and assists current unit with case coverage. Evaluate employee's performance and implements or recommends discipline if needed. Attend staff trainings, attend staff meetings and meetings regarding the case file conversion process and any federal and state trainings as assigned. Maintain regular and predictable attendance. These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned. Major Worker Characteristics: Knowledge of management; employee training and development; supervision; public relations; agency policy and procedures; interviewing; social sciences. Skill in word processing; equipment operation. Ability to define problems, collect data, establish facts and draw valid conclusions; interpret extensive variety of technical material in books, journals, and manuals; calculate fractions, decimals and percentages; prepare meaningful, concise and accurate reports; gather, collate and classify information about data or people; establish friendly atmosphere as supervisor of work unit; handle sensitive inquiries from and contacts with officials and general public. Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: Bachelor's degree in public administration, business administration, social services, or related field with three (3) years of public administration, business administration, social services, or related experience. Additional Requirements: No additional license or certification is required. Supervisory Responsibilities: Ability to assign, review, plan, and coordinate the work of other employees, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, to act on employee problems, and to recommend and approve the transfer or promotion of other employees. Unusual Working Conditions: N/A

WHAT IS THE OPPORTUNITY? The Mortgage Support Supervisor provides leadership, guidance and support to a team of mortgage support specialists who complete fulfillment support tasks such as home owner's insurance requests, verifications of employment, document indexing, appraisal/flood/title ordering, and project approval reviews. Direct management responsibilities include, but are not limited to, review of daily and monthly productivity metrics and overall task management. This includes but is not limited to -task monitoring, loan quality results, proactively managing issues and escalating to management as necessary and adherence to all other departmental SLA's. WHAT WILL YOU DO? * Responsible for effectively managing the team pipeline to ensure all departmental SLA's are met and/or exceeded. * Responsible for training, motivating and counseling staff and holds every colleague on their team accountable for results including compliance and all metrics set forth by management. * Ensures all colleagues on their team operate in accordance with the established workflow. * Serves as a single point of contact for all escalated matters. * Develop relationships with other leaders and staff to promote a positive and customer centric environment. * Monitor and assess team performance and activities. * Other duties as/or assigned by management. * Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded. * All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 5 years of mortgage experience including management in a mortgage banking company or related financial institution required. * Minimum 5 years of experience working with FNMA/FHLMC guidelines and standard industry guidelines required. * Minimum 5 years of experience of state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required * Bachelor's degree preferred. * Empower LOS preferred. *Additional Qualifications* * Must be detailed oriented and possess management skills with emphasis on planning, organization and scheduling. * Excellent verbal and written communication skills sufficient to interact with staff, internal and external contacts. * Proficient computer skills with experience using Microsoft Office Suite and Empower LOS. * Very good analytical skills are beneficial. * Ability to pay close attention to detail, and work under deadlines *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Supervisor, Care Management Support, oversees Curana's non-clinical support staff. Their team is comprised of Medical Assistants who round on Curana patients residing in Senior Living Communities and virtual non-clinical staff who support administrative tasks (i.e., facilitating lab orders, medication refill requests, managing patient and family calls, and census management). Essential Duties & Responsibilities Leadership and Team Supervision Hire and conduct new employee orientation for non-clinical support staff. Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness. Collaborate with the Manager of Care Management Operations on operational issues, staffing, and program needs, and present a solution for issues. Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team's alignment on new workflows as applicable. Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs. Program Management Support Educate the support team on Curana workflows, policies, and procedures. Implement and monitor new care management programs. Perform quality assurance audits on virtual and on-site staff. Other tasks as assigned Qualifications Required Skills Demonstrated care coordination knowledge and familiarity with non-clinical provider support functions like scheduling appointments and EMR management. Proficient computer skills and exhibits knowledge in using various Microsoft Office applications. Excellent organizational and time management skills with the ability to prioritize tasks. Willingness to travel to local or out-of-state Senior Living Communities. Demonstrated strategic thinking with the ability to identify opportunities for process improvement. Required Education and Experience Associate degree in a healthcare-related field or healthcare certification. Minimum 2 years in a supervisory or leadership role. 2+ years' experience working in a medical office, Senior Living Community, or other related fields Travel Requirements: Remote position requires a reliable high-speed internet connection. Occasional travel to local or out of state Senior Living Communities. We're thrilled to announce that Curana Health has been named the 147 th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16 th in the “Healthcare & Medical” industry category and 21 st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve. Be aware of recruitment scams impersonating Curana Health. All legitimate communication comes from an email ending ********************. We never ask for payments, financial information, or equipment purchases during our hiring process, and all interviews are conducted by verified Curana Health team members by phone or video.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential. Responsibilities Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention Responsible for all aspects of employee management including but not limited to hiring, training, and performance management Monitors random calls to improve quality, minimize errors and track performance Aids patients and support staff with escalated calls and other unresolved issues Ability to design and/or prepare training/instructional materials, teaching aids and devices Able to clearly identify problem areas and report to senior management as needed Accurately completing other tasks as assigned by management The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education and Experience This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook. Knowledge, Skills, and Abilities Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills Ability to drive a team of call center representatives to attain key performance metrics. Organize information in a clear and concise manner Deal with people in a way that shows sensitivity, tact, and professionalism Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service Ability to handle multiple activities or interruptions at once Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management Strong interpersonal skills Work independently with little supervision and meet daily deadlines Computer proficiency to navigate required databases and operate in required software packages. Able to work effectively under pressure Ability to work flexible hours as needed Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift Work Environment/Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients. #Supervisor#Operations#Lakeland #INKMW

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This Sr Program Support Specialist role will operate as the primary escalation point of contact for internal/external project needs. They will collaborate with the manager to develop and monitor Key Performance Indicators (KPIs) to ensure highest standards of customer support is achieved. This role helps with the efficient sourcing of inventory and ad-hoc report generation in support of customer inquiries and/or manager requests to mitigate current and future challenges ensuring continuous customer support. The incumbent will contribute to continuous improvement efforts targeted at enhancing the customer experience. Responsibilities: Understands and is knowledgeable on all aspects of the Program. Supports Program Manager with all day-to-day operational aspects of the Program to drive seamless execution of the program. Acts as main point of contact for customers, owning and resolving customer questions/concerns from beginning to end and ensuring final communication to customers. Proactively communicates, in coordination and direction from the Program Manager, any issues with the Program and answer follow-up questions/concerns from customers. Manages, with direction and support from the Program Manager, Program implementation, ensuring all tasks are effectively completed to provide a seamless launch to Program customers. Presents updates during Monthly Program Meetings to keep Program Manager up to speed on current Program success/challenges/opportunities. Works in coordination with the Program Manager to run reports and gather information to support issue resolution and enhancements to the program. Works closely with the Program Manager to report KPI data in efforts to identify trends, bandwidth, and opportunities to streamline and enhance expected performance. Provides and supports customer training and communication for Program onboarding. Provides training to customer-facing teams on the Program to answer high level Program questions. Participates in customer and sales calls as the SME to support Program questions. Maintains all relevant Program participant contact information. Collaborates with internal teams' subject matter experts to resolve Program issues. Responsible for maintaining deep knowledge of internal Cencora contacts and processes to facilitate timely resolution of escalated issues. Joins all relevant internal calls to understand issues, updates, and changes to the Program. Tracks all customer issues to be reviewed with/by the Program Manager. Must be willing to travel up to 25% of the time (including overnight travel) as required to effectively manage Program. Performs related duties as assigned Education: Requires broad training in fields such as business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree; normally requires a minimum of three (3) years directly related and progressively responsible Services. Pharmacy Technician Certification and/or hospital experience preferred. Knowledge and Skills: Strong organizational skills; attention to detail Ability to communicate effectively both orally and in writing Strong customer service skills Excellent follow-up skills Strong interpersonal skills Strong time management skills Good understanding of specific Hospital and/or Community & Specialty business segments Good understanding of Cencora business units Up-to-date knowledge of Microsoft office software Ability and commitment to identify opportunities to enhance customer experience Ability to engage, inspire and drive results Understands values and needs of customers and can assess changing market conditions Strong interpersonal skills: ability to develop and maintain collaborative working and business relationships Strong creativity and innovation skills; focused and disciplined #LI-DL1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$74,000 - 105,820 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: AmerisourceBergen Drug Corporation

Job Description Care Management Support Coordinator II Pay Rate: $18.50/hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Dean's Professional Services is seeking a Care Management Support Coordinator II to join a dynamic healthcare team. This remote role focuses on scheduling and coordinating assessments for foster care members, providing essential administrative and member support while ensuring compliance with state and regulatory guidelines. Responsibilities Conduct outbound and inbound calls to members and legal representatives to schedule assessments for foster care products. Maintain daily contact goals, targeting at least 30 members per day. Support members in connecting with health plan and community resources to ensure high-quality care. Serve as the first point of contact for member inquiries, requests, and concerns. Complete in-house training modules and compliance tasks through Centene University and scheduling leadership mentorship. Document and maintain accurate non-clinical member records to ensure compliance with state and regulatory requirements. Identify local resources to support Social Determinants of Health (SDOH) needs. Follow strict turnaround times to meet department performance metrics. Perform other duties as assigned, maintaining professionalism and timeliness in a fast-paced environment. Qualifications High School diploma or GED required. 1-2 years of experience in customer service, call center, or healthcare support preferred. Comfortable handling a high volume of calls daily. Strong communication, organizational, and documentation skills. Basic computer skills, including Outlook and Excel. Ability to multitask and manage priorities in a fast-paced environment. Must pass a DFPS background check. Why Join Us Fully remote position with structured training and mentorship. Temp-to-hire opportunity with potential for permanent placement. Supportive, professional, and fast-paced work environment. Meaningful work supporting foster care members and their families.

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas. The Recovery Support Supervisor is responsible for supervising the 24/7 team and monitoring the functional operation of Residential Programs and facilities in accordance with DMHA, Department of Child Services, and VOA policies and procedures. We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services. Applicants must have an Associate's degree or equivalent experience. A Bachelor's degree is preferred. Previous behavioral health and supervisory experience of 1 - 3 years are also preferred. Good recordkeeping, math, computer, and leadership skills are essential.

Join Our Team as a Support Coordinator at ECF Choices! Are you passionate about empowering individuals to achieve better health and well-being? ECF Choices is seeking a dedicated Support Coordinator to join our team in Columbia. ECF CHOICES is a program in Tennessee designed to support individuals with intellectual and developmental disabilities (I/DD). The program aims to help these individuals live as independently as possible and become employed within their communities. In this role, you will holistically support our members' physical, behavioral, and social needs, helping them achieve their goals and live their dreams. ECF CHOICES plays a crucial role in the Tennessee community, and you will have the opportunity to positively impact numerous lives. Key Responsibilities: Empower members by supporting their health and well-being. Assist members in finding and maintaining competitive, integrated employment. Navigate challenging relationships to ensure members receive necessary services. Perform intake, enrollment, and ongoing assessments. Develop and maintain Person-Centered Plans. Monitor and maintain overall service provision. This role supports the Maury County area and will require traveling to members' homes (mileage is reimbursed) Available for an 8:00am - 5:00pm CST(no on call) schedule. Must live within 50 miles of Columbia TN; ideal candidates will live within 35 miles. You will be a great match for this role if you have strong case management/behavioral health experience, communication, and organizational skills, as well as attention to detail and ability to create efficient, consistent, and accountable habits. The Support Coordinator will need to be flexible and adaptable in various situations and willing to travel for face-to-face meetings with members in their homes Job Responsibilities Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations. Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met. Valid driver's license. Various immunizations &/or associated medical tests may be required for this position. Job Qualifications Education RN, with a preference that such individuals also have current Certification from the Developmental Disabilities Nurses Association as a Certified Developmental Disabilities Nurse (CDDN) for RNs or a Developmental Disabilities Nurse (DDC) for LPNs, as applicable; Or B.S. in social work, nursing, education, human service or health care profession or other related field; Licensed Master Social Worker or Licensed Clinical Social Worker Preferred; Or meet the federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP); Or in lieu of a degree, have 5+ years' experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership. Experience 2 years - Experience in the healthcare industry or in an operations type environment required. Skills\Certifications Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Capacity to solve problems and manage multiple assignments with critical deadlines Must be a team player, be organized and have the ability to handle multiple projects Excellent oral and written communication skills Strong interpersonal and organizational skills Be organized, reliable, and able to manage multiple tasks with exceptional work ethic. Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available 1 Worker Type: Employee Company: VSHP Volunteer State Health Plan, Inc Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Direct Support Professional/Caregiver - Champaign County (Urbana, OH) Champaign Residential Services Our mission is to provide individuals with Life, Liberty, and The Pursuit of Happiness . $1000 Sign-on Bonus/ $1500 Referral Bonus Paid Training Pay Rates $18.00 Non-traditional hours available Additional Bonuses and Mileage Reimbursement Tuition Reimbursement Part Time Positions (Third shift needed) (Weekends shifts required) What does a DSP do at CRSI? Work in a comfortable home setting. Go shopping, go bowling or fishing, go to the movies, maybe even go on vacation! Get paid to help others celebrate holidays, birthdays, other special events. Use your mentoring/coaching skills to teach people self-reliance Know that you make a difference everyday helping others live their best life Why CRSI? We're invested in our employees and their success. Our Core Values: Respect, Empowerment, Positivity, Ownership, Teamwork-developed with staff involvement. We continuously strive to create the best possible work culture for our staff. We are stable, reliable and established (since 1976) as a leader in providing services to persons with developmental disabilities. If you enjoy helping others, join our team! Be a life changer Compensation details: 16-18 PI54d15085577a-31181-38733217