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The differences between managers, programming support and support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a manager, programming support, becoming a support manager takes usually requires 4-6 years. Additionally, a support manager has an average salary of $90,297, which is higher than the $66,189 average annual salary of a manager, programming support.
The top three skills for a manager, programming support include customer service, program management and veterans. The most important skills for a support manager are project management, technical support, and powerpoint.
| Manager, Programming Support | Support Manager | |
| Yearly salary | $66,189 | $90,297 |
| Hourly rate | $31.82 | $43.41 |
| Growth rate | 12% | 6% |
| Number of jobs | 67,072 | 172,628 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 51% |
| Average age | 43 | 47 |
| Years of experience | 12 | 6 |
Programming Support Managers are responsible for supervising the operations of programs led by an organization. Their duties include developing a program strategy, determining business requirements, implementing a project plan, procuring resources, and communicating roles, responsibilities, and objectives clearly. They are responsible for liaising with cross departments in achieving deliverables, contribute to process improvement solutions, and perform tradeoffs to achieve time-to-market optimizations. Programming Support Managers also track progress delivery, set key performance metrics, and administer change strategies.
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Managers, programming support and support managers have different pay scales, as shown below.
| Manager, Programming Support | Support Manager | |
| Average salary | $66,189 | $90,297 |
| Salary range | Between $37,000 And $117,000 | Between $58,000 And $140,000 |
| Highest paying City | Santa Clara, CA | Washington, DC |
| Highest paying state | New Hampshire | New York |
| Best paying company | Venable | Meta |
| Best paying industry | - | Finance |
There are a few differences between a manager, programming support and a support manager in terms of educational background:
| Manager, Programming Support | Support Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | Northwestern University | California State University - Bakersfield |
Here are the differences between managers, programming support' and support managers' demographics:
| Manager, Programming Support | Support Manager | |
| Average age | 43 | 47 |
| Gender ratio | Male, 48.9% Female, 51.1% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 17.4% Asian, 7.5% White, 55.5% American Indian and Alaska Native, 2.2% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 8% |