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Top 50 Manager, Quality Engineer Skills

Below we've compiled a list of the most important skills for a Manager, Quality Engineer. We ranked the top skills based on the percentage of Manager, Quality Engineer resumes they appeared on. For example, 15.9% of Manager, Quality Engineer resumes contained Product Quality as a skill. Let's find out what skills a Manager, Quality Engineer actually needs in order to be successful in the workplace.

These are the most important skills for a Manager, Quality Engineer:

1. Product Quality

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high Demand
Here's how Product Quality is used in Manager, Quality Engineer jobs:
  • Fostered and monitored OEM customer satisfaction by creating and maintaining strong communication channels and strategic plans for optimal product quality.
  • Demonstrated success defining and implementing software product quality assurance methodologies, processes and metrics in complex environments.
  • Provide direction to ensure compliance with all applicable customer requirements and government regulations involving product quality.
  • Managed global product quality for enterprise server and data storage product customers.
  • Improved Product Quality and customer satisfaction through period of product rationalization.
  • Ensured product quality was achieved and met Customer expectations.
  • Re-instituted incoming material inspection and outgoing product quality.
  • Identified a 10 % amplitude frequency error between the microchip clock and DSP software, resulting in improved product quality.
  • Drive continuous improvement in Lean transformation, product quality, reliability and cost objectives.
  • Interfaced with suppliers, production teams, and customers to solve product quality problems.
  • Review, Write, and verify product standards and test procedures for product quality.
  • Supported sales and marketing on any customer product quality issues.
  • Developed Product Quality Plan, and product reliability plan.
  • Worked with external vendors on product quality and standards.
  • Implement the Advance Product Quality Plan (APQP), PPAP, PFMEA, and Control Plans.
  • Led team of senior engineers focused on improving product quality and development productivity across the Cambia family of companies.
  • Prime Customer Quality liaison that created company Advanced Product Quality Planning (APQP processes to drive new products to market.
  • Worked closely with the service department to identify quality problems and improve product quality.
  • Developed and managed concrete mix designs to ensure highest possible product quality.
  • Managed OEM Vendors to ensure highest possible product quality.

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7 Product Quality Jobs

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2. Supplier Quality

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high Demand
Here's how Supplier Quality is used in Manager, Quality Engineer jobs:
  • Managed Quality, Supplier Quality and Engineering Departments for assembly of electrical motors and switches for industrial and medical applications.
  • Provided supervision over the Investigations group for customer complaint handling, supplier quality and quality engineering functions.
  • Performed internal and supplier quality systems audits and administered product and process audits.
  • Perform all aspects of supplier quality assurance, including supervising incoming inspection.
  • Established supplier quality requirements in purchasing contracts for suppliers in China.
  • Developed supplier quality system and supplier audit system.
  • Initiated supplier quality/auditing and tracked quality costs.
  • Report directly to the VP of Quality also the lead over the Supplier Quality Manager and Quality Manager of Compliance.
  • Ensured supplier quality requirements are met through supplier scorecards, conducting supplier audits, and worked collectively to resolve issues.
  • Full responsibility for Supplier Quality Assurance, APQP, Process Control, Problem Resolution, Quality and Measurement Systems.
  • Led multidisciplinary teams to solve supplier quality incidents, internal quality concerns, and customer claims.
  • Improved supplier performance by defining expectations via developing a Supplier Quality Requirements Manual (SQRM).
  • Supported the Supplier Quality department in audits and investigations of quality issues at the vendor.
  • Manage Supplier Quality & Incoming Inspection departments, including Vendor and Part approval process.
  • Direct point of contact for Chrysler's Jefferson North Assembly Plants Supplier Quality Department.
  • Eliminated material on hold by promptly solving supplier quality issues.
  • Co-developed Toyota's Supplier Quality Assurance Manual and trained suppliers.
  • Complete Supplier Audits and maintain Supplier Quality Assurance.
  • Organized the first Supplier Quality Engineering Department.
  • Worked in Ukraine as resident employee for 2 years as a production and supplier quality manager ( Dec. 1997 ~ Jun.

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11 Supplier Quality Jobs

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3. ISO

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high Demand
Here's how ISO is used in Manager, Quality Engineer jobs:
  • Developed quality final test and inspections criteria, defective material analysis/root cause and ISO audits.
  • Scheduled regular audits of production facilities per ISO requirements.
  • Implemented quality assurance system leading to ISO-9001 certification.
  • Managed ISO 9001:2006 Quality Management System (QMS) along with three Quality Lab Technicians on two Shifts.
  • Developed processes for obtaining all 3rd party Certifications such as ISO, Nuclear, and ASME Code.
  • Completed Environmental Management Biennial reports including OSHA, DER, DEP, and ISO 9000.
  • Assisted as engineering liaison between Canadian, US, Mexican operations and internal customers.
  • Organize and store all hard copies of paperwork per company policy for ISO standards.
  • Developed and initiated quality system standards and ensured ISO 9000/13485 programs remained compliant.
  • Led offshore factories on Quality Standards ISO9001: 2000 registration and maintained certification.
  • Interacted directly with development teams to identify, isolate and resolve software defects.
  • Achieved successful ISO registration of plant Quality System in Nov. '03.
  • Developed and maintained ISO 9001 system.
  • Manage all programs and ensure all regulations with OSHA, EPA, ATF, and ISO are met.
  • Gap analysis in Preparation for Recertification ISO 9001:2006, Created, managed QC Check Sheet and Controlled, Final Audit Documentation.
  • Certified to [ ] Secured QS9000 / ISO9001 Certification After Two Failed Attempts by Previous Managers.
  • Lead in the implementation of ISO 14001:2015 at Morgantown plant.
  • Performed internal surveilance audits for ISO 9000-2008.
  • Review, and Internal and External (ISO/AS/ATEX) audits.
  • Machine Shop Supervisor Interim position to manage 26 direct machinist and Tool room.

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12 ISO Jobs

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4. Quality Procedures

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high Demand
Here's how Quality Procedures is used in Manager, Quality Engineer jobs:
  • Generated quality procedures, inspection plans, performed internal and external supplier quality audits.
  • Developed and administered quality procedures and internal standard practices in support of component repair.
  • Released engineering and manufacturing documentation according to ISO standards and company quality procedures.
  • Developed manufacturing and quality procedures to comply with Mil-STD-2000 soldering.
  • Develop or modify quality procedures, metrics and processes to achieve quality and on time delivery goals.
  • Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
  • Developed, implemented, and supported quality procedures for the attainment of ISO 9001 registration.
  • Implemented and managed quality procedures and tracking per ISO 9001 requirements.
  • Developed EHS, Quality procedures, and procedures for various processes.
  • Executed quality procedures for new product lines.
  • Developed new and revised existing quality procedures by interpreting customer/industry specifications, both individually and in collaboration with specialists.
  • Provide troubleshooting for analytical issues and write quality procedures.
  • Reviewed, revise and updated quality procedures and policies to ensure conformity of product to highest standards.
  • Manage department employees and set yearly goals and budgets Develop quality procedures and work instructions.

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1 Quality Procedures Jobs

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5. Corrective Action

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high Demand
Here's how Corrective Action is used in Manager, Quality Engineer jobs:
  • Designed and implemented supplier corrective action procedures, laboratory procedures, and testing and research.
  • Determined the corrective action necessary to ensure conformance with engineering drawings and standards.
  • Root cause analysis and implementation of corrective action for process related concerns.
  • Evaluate effectiveness of implemented corrective actions and improvement activities.
  • Identified production problems and implemented corrective action.
  • Performed Root Cause Analysis (RCA) to identify issues and recommend corrective action using Root Cause Countermeasures (RCCM).
  • Manage and perform site workmanship audits, perform root cause analysis and provide feedback to Installation department for corrective actions.
  • Installed failure reporting, analysis, and corrective action systems addressing incoming materials, production, test and shipment.
  • Qualified all potential suppliers, conducted all supplier corrective action request and performed on-site quality audits at facilities.
  • Directed team efforts in root cause analysis and corrective actions of supplier issues leading up to hand-off.
  • Provide reports as required and drive corrective action and preventive action for timely and effective completion.
  • Followed up with the people assigned to determine root cause and implement corrective action.
  • Initiated Preventative and Corrective Action in response to System's deficiencies and off-quality.
  • Manage shops defect tracking systems, trend analysis, and corrective actions.
  • Provided root cause failure analysis and created corrective action plans for vendors.
  • Implemented corrective action system and oversaw its use.
  • Maintained and wrote corrective actions to our customers.
  • Managed Corrective action system tracking issues to closure.
  • Performed internal and supplier audits, identified negative/positive trends and implemented Supplier Corrective Action Request (SCAR) when necessary.
  • Reduced customer quality related concerns by 50% Reduced sort cost by 30% through implementation of permanent corrective actions.

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5 Corrective Action Jobs

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6. Process Improvement

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high Demand
Here's how Process Improvement is used in Manager, Quality Engineer jobs:
  • Participated in multiple process improvement teams / critical performance analysis teams relating to warranty / performance concerns / improvement areas.
  • Performed quality audits at remote facilities with the goal of identifying opportunities for process improvements.
  • Continue to keep engineering process support current by providing continuous process improvements and audit results.
  • Created mission-critical processes and procedures, further refined during diligent process improvement initiatives.
  • Identified and developed chemical process improvement projects across multiple product lines.
  • Developed, tracked and analyzed metrics to drive continuous process improvement.
  • Analyzed trends and made Process improvements throughout facility.
  • Developed process improvements, documentation and standards.
  • Implemented and maintained continuous process improvements of the assembly area through the use of quality tools to reduce rework and scrap.
  • Managed MRB, System Quality Process Improvements, Internal Auditing, continuous improvements, scrap reduction and daily management functions.
  • Reduced welding defects by 20% over 120 man-hours as manager of Welding Process Improvement Team (PIT).
  • Reduced Man-hours per GE Wind Nacelle from 320 to 174 in less than one year via process improvements.
  • Provide feedback on in process defects and identifying root cause and making process improvements to address issues.
  • Evaluated the quality system and make recommendations for process improvement of specific areas and key processes.
  • Reduced line defect rate from 60% to 2% using Continuous process improvements.
  • Managed two warehouses and 23 employees while implementing process improvements for the entire division.
  • Identified opportunities for process improvement and system enhancement in response to QC trends.
  • Instituted new diagnostic tools and performed Lean Six Sigma process improvements.
  • Led numerous process improvement teams to improve quality and throughput.
  • Assisted and advised manufacturing on process improvement activities and techniques.

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5 Process Improvement Jobs

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7. Audit Procedures

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high Demand
Here's how Audit Procedures is used in Manager, Quality Engineer jobs:
  • Documented testing and wrote test and audit procedures.

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8. Management System

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high Demand
Here's how Management System is used in Manager, Quality Engineer jobs:
  • Conducted periodic training sessions on quality related processes and quality management systems to ensure staff of 250 personnel were adequately trained.
  • Monitored and informed/communicated/applied standards created/maintained by external bodies, and integrate within internal quality management systems.
  • Set up sound electronic manufacturing/engineering product qualification system, change management system and non-conformance material management.
  • Established quality management system as policy and software to easily identify warranty trends and customer feedback.
  • Assist Quality manager in establishing, implementing and maintaining the quality management system.
  • Developed and managed environmental management system, compliance and reporting.
  • Own Adobe Captivate integration with external Learning Management Systems.
  • Created and implement a SharePoint site to maintain training, meeting minutes, documentation for the Quality Management System.
  • Combined 3 separate quality management systems into a single system and achieved ISO 9001:2008 certification for multiple sites.
  • Managed both the external and internal quality management systems for various laminated and 3-tab roofing shingle product lines.
  • Directed the integrity of ISO 9001; Continuous Improvement Program of Quality Management Systems.
  • Assess Quality Management System (QMS) Key Measures to adhere to ISO/TS16949 certification.
  • Project Manager for the Electronic Key Management System Tier 1 Configuration Management staff.
  • Deployed web based quality management system and provided training for Alaska based employees.
  • Increased sales, recurring business and customer satisfaction using Oracle Order Management systems.
  • Assisted in registrar and third-party audits of the quality management system.
  • Progressed standardization of quality management systems across five divisions resulting in higher efficiencies and lower operating costs.
  • Developed and implemented Plant Safety and Health Management System for OHSAS 18001 Certification.
  • Managed EC process through implementation of Enovia Product Lifecycle Management system.
  • Project manager for ISO [ ] based Quality Management System implementation and successfully completed ISO [ ] certification.

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6 Management System Jobs

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9. Ppap

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high Demand
Here's how Ppap is used in Manager, Quality Engineer jobs:
  • Coordinated APQP/PPAP meetings with Engineering and Manufacturing.
  • Prepared PPAP documentation and customer correspondence.
  • Experience performing Capability studies, PPAP Warrants, Control Plans, Flow Diagrams, PFMEA's.
  • Performed initial supplier evaluations, PPAP and causal analysis investigations for plastics and steel supplier base.
  • Conducted Receiving Inspection, In-process inspection including PPAP, SPC and FAIR, and final inspection.
  • Develop and oversee APQP/PPAP documentation, including FMEA's, Process Flows, and Control Plans.
  • Direct involvement on product design, mold design and build, and PPAP approval.
  • Developed supplier relations and process from inception to launch using AIAG PPAP process.
  • Coordinate PPAP submissions including review of Dimensional Layout, Material Certification, etc.
  • Established quality guidelines for PPAP process for new and existing ECR/ECO product.
  • Checked and reviewed all PPAP's including customer and vendor PPAP's.
  • Coordinate PPAP packages for submissions per AIAG and customer specific formats.
  • Create and update all PPAP documentation for BMW and GM.
  • Upload all PPAP documentation into BMW and GM portals.
  • Create, organize and coordinate all PPAP documentation.
  • Coordinate formal PPAP submissions with customers.
  • Prepared complete PPAP documentation including IMDS.
  • Trained in PPAP and AQP.
  • Completed PPAP submissions, was part of the teams that put together Control Plans and PFMEAs.
  • Managed entire Quality System, including calibration, Supplier development and approval, PPAP, Corrective/Preventive action, APQP, Mgmt.

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1 Ppap Jobs

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10. Sigma

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high Demand
Here's how Sigma is used in Manager, Quality Engineer jobs:
  • Lean Manufacturing and Six Sigma responsibilities are used in the manufacturing and delivery products.
  • Facilitated strategic Six Sigma teams that helped change business model for plastics products more towards a pull system for business partners.
  • Utilize Six Sigma, SPC, and Lean Manufacturing tools and techniques to develop and improve inspection processes.
  • Achieved Six Sigma Black belt certification and completed eight black belt projects with over $3M in savings.
  • Participate and/or lead in Continuous Improvement programs utilizing 8D and Six Sigma DMAIC methodology.
  • Incorporated Six Sigma methodologies to solve a range of design and manufacturing problems.
  • Managed capital and cost reduction projects (Six sigma and MBF methodologies).
  • Utilized Six Sigma and Lean to remove variation in the manufacturing process.
  • Completed rigorous Lean / Six Sigma Green Belt program at Dartmouth College.
  • Utilized Six Sigma to collect metrics and analyze data for quality reviews.
  • Reduced product cost by 29% through LEAN/SIX SIGMA improvements.
  • Utilize Six Sigma and Lean tools to improve supplier performance.
  • Project Owner of Six Sigma projects to reduce Off-Quality.
  • Conducted Six Sigma Projects with significant results.
  • Conducted Six Sigma Yellow belt training sessions.
  • Implemented Lean Systems and Six Sigma improvements to improve overall Manufacturability, Customer Satisfaction and Quality Assurance.
  • Work with Lean Manufacturing Manager to ensure that Sig sigma Tools are given, and used to improve the processes.
  • Implemented Six Sigma and conducted 86 engineering tests that identified 15 KPIVs.
  • Assumed a leadership role in Topcon's Lean Six Sigma initiative.
  • Stimulated "Voice of Customer" experience in the organization by utilizing Lean Six Sigma tools.

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10 Sigma Jobs

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11. New Product Development

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high Demand
Here's how New Product Development is used in Manager, Quality Engineer jobs:
  • Developed and implemented the New Product Development Process to harmonize FDA's Design Controls and other regulatory requirements with business practice.
  • Project types can include new product development and introduction, manufacturing transfers, continuous improvement and cost reduction initiatives.
  • Applied Six Sigma methodology to new product development of highly extensible carded fabric to bring product to commercialization.
  • Provided oversight of new product development projects and co-patented a damper product.
  • Reviewed new product development and verification activity regarding production and test requirements.
  • Team leader for new product development and implementation of engineering/process improvements.
  • Contributed to cross-functional/continental team in New Product Development process.
  • Contributed to new product development.
  • Completed the PPAP process during new product development as well as through the volume production ramp up phase.
  • Worked with customers on new product development and handling all customer relations dealing with product or quality issues.
  • Created numerous processes including Stage-Gate New Product Development, Product Testing, New Part Creation, and others.
  • Review New Product Development submissions for product and part updates to verify compliance to technical requirements.
  • Provided QA oversight for New Product Development (PDP) and Design Control.
  • Provide support and leadership to Quality Engineering in new product development.
  • Represented quality function on design teams for new product development.
  • Support to the Sales Department new product development.
  • Support new product development and continuing engineering projects, assuring project deliverables are met and compliant with relevant regulations and standards.
  • Advanced Quality Engineer, Elkhart IN Description: Introduce advanced quality tools to manufacturing sites during new product development projects.
  • Coordinated with customers for new product development and pre-production launching, engineering and production activities within three plants.
  • Supported new product development, rollouts, and production.

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12. SPC

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high Demand
Here's how SPC is used in Manager, Quality Engineer jobs:
  • Orchestrated functional SPC metrics suite outlining quality performance and improvement monitoring.
  • Utilized SPC methods to analyze incoming quality performance.
  • Provide Statistical Technical support to manufacturing in the areas of New Product Introduction, Process Development, Validation and SPC systems.
  • Introduced Kan Ban, team building, statistical process control (SPC), Problem Solving techniques to staff.
  • Identified and specified a method to implement SPC to monitor quality on the bonding lines in real time.
  • Developed and implemented SPC Charts (XbarR and Box Plot) to verify process capability.
  • Implemented ISO9001-2000 Quality system utilizing DOK9000 software, and SPC data acquisition system.
  • Developed and implemented Statistical Process Control (SPC) in the manufacturing process.
  • Developed IDI's Quality Manual and trained over fifty employees in SPC techniques.
  • Developed and implemented the SPCN (Supplier Process Change Notification) process.
  • Conducted in-house Statistical Process Control (SPC) and Blue Print classes.
  • Test the physical properties of thermoplastic material utilizing SPC and ASTM methods.
  • Authored SPC training manual and initiated SPC training in the plant.
  • Lead SPC efforts to reduce variation and improve product consistency.
  • Initiated and implemented SPC use in Mexican factory.
  • Facilitated SPC setup and maintenance.
  • Produced CPK, SPC, MSA, & run charts relating to products, tooling, & processes.
  • Train the trainer in SPC, internal audits, 5S, and LPA programs.
  • Developed sampling procedures for quality control using SPC and completed specifications for each launch; managed post-launch quality testing and improvement.
  • Formulated training programs for Inspectors and Operators focusing on SPC, Pareto Analysis and Process Capability Studies.

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13. Fmea

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high Demand
Here's how Fmea is used in Manager, Quality Engineer jobs:
  • Support manufacture in design fixture, test jig, test procedure, tooling, failure analysis (PDFMEA), APQP.
  • Designed assembly fixtures and gauging to ensure fail safe assembly and drove (DFA) and (FMEA) initiatives.
  • Initiated the use of FMEA, Process Control Plans and cross functional reviews to improve the new part introduction process.
  • Prepared Process Failure Modes and Effects Analysis (FMEA) for risk management of liquid oxygen pump test operations.
  • Establish QS9000 and FMEA procedures to help secure Ford Motor Company, Nissan, and Toyota Manufacturing as customers.
  • Revamped and updated the policies for Quality Plans, Engineering reports and risk assessment (FMEA).
  • Establish HALT/HASS, FMEA and environmental qualification test procedures and work instructions during product life cycle.
  • Team member for the APQP process to develop process flow, control plans, and FMEA.
  • Lead or participate in implementation of Design Management activities (DFMEA and control plans).
  • Performed vendor source qualifications, FMEA, led MRB problem resolutions and process improvements.
  • Participate in the development of Failure Mode and Effects Analysis (FMEA).
  • Root cause and corrective action champion - FMEA.
  • Lead all project related FMEA & APQP activities.
  • Conducted FMEA and PPAP for customer requirements.
  • Coordinate & APQP planning- Control Plans, FMEAs, PPAP/ISIR, SPC-process control, and customer quality standards.
  • Created control plans, process FMEAs for the new product to address all potential failures modes.
  • Bring inside and outside expertise to train on FMEAs and Problem Solving Methodologies.
  • Processed FMEAs, Corrective Actions for all customer quality concerns.
  • Performed quality reviews of CAPAs and FMEAs (software, electrical, and mechanical).
  • Complete Risk Assesments / FMEAs.

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2 Fmea Jobs

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14. QA

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high Demand
Here's how QA is used in Manager, Quality Engineer jobs:
  • Established and managed SW QA organizations on sector projects to include broadband, transportation, home entertainment, and personal communications.
  • Prepared and presented the QA status report to the executives of not only my department but also to Brand Executives.
  • Managed Security QA/test specialists to ensure that the security aspects of our division projects complied with EMC's security standards.
  • Promoted to Manager position in a very short time over many other engineers in the QA Dept.
  • Reported on all QA information systems (reject trending, reliability data, Cost of Quality).
  • Hired and managed a team of 1 manual and 3 automated QA Test Engineers in NY.
  • Provided staffing for QA Leads, automated test development, performance testing, and reliability testing.
  • Earned promotion to senior manager following repeated top performance as a QA software engineering line manager.
  • Managed an offshore team of 3 automated QA Test Engineers located in Belarus, Russia.
  • Directed QA/test efforts across several geographies, including several U.S. sites and Bangalore, India.
  • Configured and maintained QA Environment and migrate code releases to the QA environment.
  • Manage dependencies between QA and engineering teams intensifying a test drive development.
  • Maintain, Track and Report progress of QA Testing on each application/Project.
  • Managed eight NPD QAE Engineers supporting new product and process development projects.
  • Hired, developed, and managed a sixteen-member staff for IQA.
  • Prepare SQA plans for projects according to documented procedures.
  • Create and submit ASME Data Forms, revise and maintain the ASME QA Manual.
  • Developed the IQA procedures in support of Solectron incoming material quality.
  • Reviewed QA Plans, Test Plans, and SOWs.
  • Established QA / QC methodologies in an engineering development and pre-production environment for advanced RF antennae and composite-radome systems.

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2 QA Jobs

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15. Control Plans

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average Demand
Here's how Control Plans is used in Manager, Quality Engineer jobs:
  • Designed and implemented Control Plans and Process Flows that accurately described manufacturing methods.
  • Design and implement process control plans and manufacturing processing operations.
  • Process Analysis: Process Mode and Effects Analysis (PMEA), Process Flows, Control Plans, Risk Management Plan.
  • Review and approval of contractors quality assurance, quality, inspection & test control plans and quality related documentation.
  • Developed and implemented the data structure, control plans, and measurement program for part receiving inspection.
  • Review Contractor's quality control plans and addendum's; daily welding & inspection reports.
  • Updated control plans and made sure the SPC data was recorded and managed properly.
  • Implemented the ISO procedures for quality-engineering methods, measurement studies, and control plans.
  • Prepared Failure Mode and Effects Analysis and Control Plans for all manufacturing product lines.
  • Maintain and update core tools - Work standard, control plans and PFMEA.
  • Developed and maintained flow diagrams, control plans, and other related documents.
  • Write Receiving, Prototype & Production Control Plans for Launch Programs.
  • Generate quality plans, process control plans, and metrics reporting.
  • Create, issue, and implement control plans on an on-going basis for new products, specials, and existing product.
  • Control Plans, Visual Standards, Gauge Instructions, Standardize Work Instructions) Active participant in Advanced Quality Planning process.
  • Work with HPs worldwide teams and suppliers to develop and improve manufacturing processes, control plans and FMES's.
  • Developed process control plans and FMESs.
  • Cast & Machining) (Control plans, Visual Standards, Gauge Instructions, etc.)
  • Developed and implemented best practices encompassing APQP, FEMAs, Control Plans, PPAPs, and Standard Work.
  • Create inspection procedures, FMEAs, control plans, and complete PPAPs.

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2 Control Plans Jobs

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16. Customer Service

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average Demand
Here's how Customer Service is used in Manager, Quality Engineer jobs:
  • Developed and implemented quality initiatives and procedures to achieve customer service levels that resulted in consecutive year over year improvements.
  • Managed departments of Engineering and Quality in addition to Manufacturing Engineering and Customer Service/Warranty - Service/Repair.
  • Establish customer service guidelines to maintain continuous improvement standards.
  • Managed, developed, and implemented best practices across the organization utilizing key metrics for success and customer service levels.
  • Teach employees how to troubleshoot products as well as teach them customer service skills through on the job training.
  • Support marketing (customer service) in response to Customer Non-Conformance or Warranty issues.
  • Provided technical support to manufacturing, sales, and customer service.
  • Managed the Melaleuca Sales/Customer Service Call Center.
  • Addressed supplier issues as required Worked closely with customer service gathering data on field issues and solving customer issues

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17. Apqp

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average Demand
Here's how Apqp is used in Manager, Quality Engineer jobs:
  • Established quality standards relevant to TS16949, APQP, PPAP submissions, and gauge development.
  • Conduct meetings for Advance Product Quality Planning (APQP) with suppliers.
  • Managed APQP with customer participation and input as required by suppliers.
  • Participated in all APQP meetings (Advanced Product Quality Planning.)
  • Manage the APQP process from prototype to full production.
  • Developed and implemented APQP launch protocol for the organization.
  • Developed robust APQP activities for new products.
  • Standardized and streamlined the APQP process.
  • Maintain APQP and standardized work documentation.
  • Participated in the APQP process.
  • Managed and coordinated the APQP and PPAP process for 8 new machined and stamped products on time and under budget.
  • Conduct APQP activities to get the customer approval for any changes 2.
  • Lead APQP/launch readiness reviews, partner with suppliers resolving manufacturing issues onsite.
  • Trained R&D and Manufacturing personnel with the APQP SOPs.
  • Coordinated all new product launch activities for Honda exhaust components APQP/PPAP
  • Developed internal PPAP and APQP processes to customer required deliverables.
  • Lead and directed NPI activities (APQP, PPAP, etc.
  • Streamline Handoffs and business process for PPAP Activities Implement AIAG APQP (PPAP) processes for TS16949 activities.

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4 Apqp Jobs

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18. R

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average Demand
Here's how R is used in Manager, Quality Engineer jobs:
  • Communicated in conjunction with company president with current and potential customers, vendors, and suppliers to evaluate business development opportunities.
  • Led company staff in regulatory improvement meetings containing analysis of current company position, and future growth potential.
  • Assisted Quality Manager in establishing, implementing and maintaining Standard Operating Procedures for the department.
  • Implemented corrective action for process-related concerns.
  • Support Manufacturing and Design Engineering.
  • Support Quality Inspectors to ensure that products and processes comply with relevant requirements of the Quality Management System.
  • Document and maintain the Quality Management System (QMS) and the Environmental Management System (EMS).
  • Implemented weekly Quality meetings with Cell leaders to discuss issues and ways to improve overall quality.
  • Update and track all steel and organization of inventory for availability of all materials used daily.
  • Conducted production studies of processes and certifications, also conducted work time studies for process times.
  • Analyze all customer returns for the ceramic/hermetic divisions of the North American plant.
  • Create and implement in-process inspection reports for product in the Quality area.
  • Approved all shipments finalized for shipping all over the world mostly overseas.
  • Use statistical methods including CPK, PDCA, and other statistical tools.
  • Conduct quality checks for shipments incoming and outgoing daily.
  • Execute root cause analysis to improve yield and reliability.
  • Manage suppliers' performance and conduct audits.
  • Experienced in Quality improvement tools/techniques in a manufacturing environment environment.
  • Develop training to build quality awareness.
  • Created, issued and logged corrective action procedures for Chouteau.

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19. Capa

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Here's how Capa is used in Manager, Quality Engineer jobs:
  • Conducted process mapping and problem identification sessions to determine current process capabilities and opportunities for improvement.
  • Managed the quality department adding capabilities, managing tech data, documentation analyst.
  • Developed laboratory capacity planning and gathered & assessed defect metrics and automation progress.
  • Performed Process Capability Analysis on Extruded and Injection Molded Plastics.
  • Quantified and statistically validated new equipment capabilities.
  • Work with supply chain management and procurement in the selection of new suppliers, conduct on-site supplier audits and determine capabilities.
  • Worked very closely with both customers and suppliers to represent the needs and capabilities of our manufacturing facilities.
  • Reduced laboratory staffing by 50% while increasing capacity and capability by 22%.
  • Perform and improve GR&R capability of inspection using innovative inspection equipment.
  • Created and staffed product configuration capability in 3PL warehouse to support sales.
  • Conduct Capability Studies, S.P.C., TPM, and Product Containment activities.
  • Lead and/or support CAPA investigations and related corrective and preventive actions.
  • Identified root cause of product failures and implemented CAPA.
  • Resulted in 50% increase in production capacity.
  • Implemented Corrective Action(s) (CAPA), procedure changes, &retraining of company personnel where necessary.
  • Assess supplier process, quality, process capacity and capabilities.
  • Investigate, implement and audit the effectiveness of CAPAs.
  • Major accomplishments included: Implemented manufacturing capability within 3 months Achieved ISO 9001:2000 certification within the first year
  • Create an team capable of identifying and correcting both quality and production issues that have pleagued the organization since program launch.
  • Increased QE Lab life test capacity by 300% Reduced QE DVT takt time by 50%

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20. Technical Support

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Here's how Technical Support is used in Manager, Quality Engineer jobs:
  • Managed all quality engineering activities for Mentor Minnesota including eight staff in engineering, calibration, and technical support.
  • Directed the activities of product engineering, manufacturing engineering, maintenance, quality control and technical support.
  • Provided technical support and troubleshooting for customers in relation to product applications and use.
  • Managed technical support staff and developed comprehensive database to improve customer support.
  • Provided technical support for maintenance department in a three-mixer operation.
  • Provided technical support to manufacturing to improve machining processes.
  • Provide technical support to Quality/Manufacturing/Engineering and related functions.
  • Provided all the Technical support for the completion of the design transfer and design controls between the Germany CMO and Astute.
  • Interfaced with executive management and program managers of Design, SW Engineering, Marketing, Customer Training, and Technical Support.
  • Provided technical support to R&D, production, packaging, validation, engineering, regulatory, and quality assurance.
  • Provided technical support to customers and sales team as needed to acquire business; technical training of our Sales team.
  • Managed technical support and warranty efforts ensuring that the customers needs were filled and they were satisfied.
  • Support Sales Team by providing technical support during customer technical reviews resulting in new business.
  • Supervised and coordinated CM, IV&V, technical support and software integration activities.
  • Achieved approval and secured technical support sign-off for 100% of managed programs.
  • Provided technical support for off shore suppliers mechanical and printed circuit boards.
  • Managed a team of five technical support personnel.
  • Provided SAP Technical Support to Quality Assurance Department.
  • Provide technical support to solve quality problems.
  • Provided technical support for Geometric Dimension and Tolerancing.

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21. Customer Complaints

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Here's how Customer Complaints is used in Manager, Quality Engineer jobs:
  • Investigate and record customer complaints regarding product performance, specifications, and reliability.
  • Initiated and implemented effective corrective action for customer complaints.
  • Coordinated the investigation of customer complaints.
  • Perform Root Cause Analysis of failures / rejections, develop and implement corrective and preventive actions to respond to customer complaints.
  • Handled all customer complaints and returns, main contact with both customers and suppliers, and drove the Corrective/Preventive Action process.
  • Developed key process indicators (KPI) for customer complaints, warranty returns, and process controls.
  • Eliminated the #1 issue accounting for 80% of customer complaints with process cleaning improvements.
  • Lead the resolution of quality issues related to non-conformance reports (NCR) and customer complaints.
  • Improved quality policies and procedures which led to a 50% reduction in customer complaints.
  • Lead the quality circles to reduce customer complaints 98% in a 4-year period.
  • Handle all customer complaints and responsible for complete root cause investigation of complaints.
  • Participated on and facilitates 8-D teams to achieve resolutions to customer complaints.
  • Analyze failure, corrective and preventive actions to respond to customer complaints.
  • Worked with operations employees to resolve quality issues and customer complaints.
  • Managed customer complaints and NCR Systems.
  • Researched and resolved all customer complaints.
  • Reduced customer complaints by 33%
  • Achieved 0 customer complaints for 11 months (from up to 800 per year for GM alone in 2001-2002).
  • Handle customer complaints: Herman Miller, Steelcase, Royal Technologies, HON, Toyota, JCI Institute applicable corrective actions.
  • Investigated supplier and customer complaints and implementing CAPAs.

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22. Process Control

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Here's how Process Control is used in Manager, Quality Engineer jobs:
  • Implemented Statistical Process Control for Critical-to-Quality coating parameters that reduced process variability
  • Reported to Executive management Statistical Process Control Defect Elimination performance Trends, Corrective Actions resolutions scrap and rework cost reduction trends.
  • Developed a real-time multivariate statistical process control system with automated feedback and implemented it at offshore manufacturing sites.
  • Implemented Statistical Process Controls, monitoring quality, productivity and personnel training progress.
  • Assisted with Quality systems and documentation, enacted new statistical process control methodology.
  • Implemented Statistical Process Control systems and conducted analysis of processes.
  • Developed statistical process control methods for missile defense programs.
  • Implement Statistical Process Control program and manage corrective actions.
  • Manage Statistical Process Controls in the Chemical Laboratory.
  • Implemented Automated Statistical Process Control system to monitor critical processes such as filling, E-Beam sterilization, bonding, etc.
  • Assure compliance with control phase of quality systems and initiatives such as internal auditing, statistical process control and testing.
  • Established Five-S, plant safety, discipline, environmental compliance, process control, standard work practices and profit.
  • Implemented statistical process control, which reduced non-conforming parts by 50% and produced a $250,000 annual saving.
  • Implemented SPC (Statistical Process Control) on 100% of new generation helium leak detectors.
  • Improved processes in 12 extrusion lines through experiment design, statistical process control and scrap analysis.
  • Trained in Statistical Process control and Measurement Systems Analysis at GM India technical School
  • Process controls improved install quality from 80%-98% in 6 months.
  • Conducted Failure Mode Effects Analysis and implemented process control and flow plans.
  • Developed quality procedures, work instructions, and implemented process controls.
  • Designed process control required to perform on processes and raw materials.

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23. Quality Department

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Here's how Quality Department is used in Manager, Quality Engineer jobs:
  • Managed quality department executing incoming, in process, final inspection and documentation control.
  • Eliminated departmental friction by employing a teamwork mindset within the Quality Department.
  • Supervised engineering and quality departments for a custom sheet metal manufacturer.
  • Managed quality department for a manufacturing facility that produced $16,000,000 worth of consumable hot and cold stamping foil.
  • Led Quality Department new product launch quality initiatives, IMDS submissions, corrective actions & continuous improvement.
  • Managed the staffs for both the Engineering and the Quality Departments for a 2 shift operation.
  • Managed the Quality Department, Quality System ISO 9001, and Environmental System ISO 14001.
  • Assured site compliance by representing quality department on the investigation and change control review boards.
  • Implemented out-source vendor program and qualified them through the engineering and quality departments.
  • Administrated quality departments for both McCoy Miller and Quality Metal Tech divisions.
  • Established Quality Department budgets for personnel, Test Equipment and Materials.
  • Create detailed procedures and work instructions for Quality Department.
  • Supervised Quality Department commercial activities in the U.S.
  • Reduced the Quality Department overhead by 20%.
  • Managed all functions of the Quality department.
  • Led a 35 person Quality Department supporting manufacturing processes from component preparation through final inspection in a continuous operations environment.
  • Managed the Technical Service Engineering Functions including validation engineers 10 total Liaison to the Quality department
  • Manage Quality Department Progress growth of department and staff from Inspection based, to Audit and Compliance.
  • Institute new culture and practices to allow our engineering and quality departments to function more effectively.
  • Oversee Quality Department, QMS * ISO 9001:2008 Quality Representative/ Lead Auditor * Leader in Zero Defects

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24. FDA

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Here's how FDA is used in Manager, Quality Engineer jobs:
  • Restructured Quality organization and bolstered quality system after FDA product recall and dismissal of Quality Manager.
  • Monitor installation of new production machinery, ensuring FDA regulations are followed and documentation is complete.
  • Communicated with executive management to obtain required information and/or documents related to FDA 483 responses.
  • Investigated and documented customer complaints in a manner meeting FDA regulatory compliance.
  • Managed regulatory inspections to ensure FDA/ISO quality system compliance.
  • Key liaison with health authorities, including the FDA, Health Canada, and Japan's Pharmaceutical and Medical Device Agency.
  • Saved $3 million per year through the implementation of SPC that eliminated over-filling while maintaining FDA label claim requirement.
  • Certified in Food Safety Sanitation and HACCP (Hazard Analysis Critical Control Point) and FDA labeling guidelines.
  • Recognized with ML100 Award for Information Leadership in 2012 and presented at FDA Supplier Quality Management Congress.
  • Participate in external audits such as: FDA, Notified Body, and Corporate.
  • Implemented and effectively managed world class ISO 9001, FDA/GMP and 14001 Management Systems.
  • Interfaced with regulatory agencies such as UL, FDA, and CSA.
  • Conducted internal and external audits to FDA GMP and ISO regulations.
  • Assured compliance with ISO 13485:2003 and FDA quality system regulations.
  • Presented product validation processes and results to FDA inspectors.
  • Coordinated FDA Audits for company.
  • Installed FAA 14 CFR part 21 and FDA ISO13485 Quality System along with clean room Lab Controls.
  • Hosted all UL, TUV, CE, FDA, NASA and CSA audits.
  • Supervised various FDA regulated manufacturing operations and facilitated cross-functional improvement initiatives in: manufacturing costs, quality, and efficiencies.
  • Reviewed validation summaries of Panitumumab BLA * Participated in regulatory (PLI) preparedness and FDA audits.

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25. MRB

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Here's how MRB is used in Manager, Quality Engineer jobs:
  • Participate in MRB activities, failure analysis/corrective action investigations, and assist in the timely disposition and processing of nonconforming material.
  • Created detailed Quad Charts on non-conforming material activities (defect type, Supplier Acceptance Rates, MRB lot rejection rates).
  • Managed MRB (Material Review Board) with production and engineering to resolve issues on rejected materials.
  • Managed and supervised daily and long term quality projects (MRB, CAPA, etc).
  • Manage MRB activities, reviewing Scrap, Rework and repair to meet or better COPQ goal.
  • Participate on Material Review Board (MRB) for nonconforming material, including supplier quality.
  • Chaired the MRB accountable for reviewing, evaluating, and disposing of nonconforming materials.
  • Managed incoming inspection and MRB to review suspect material from outside suppliers.
  • Approved employees for MRB membership and made final recommendations for use-as-is dispositions.
  • Team leader / facilitator for the Procurement/MRB Process Improvement Team.
  • Provided QA oversight for MRB and material disposition.
  • Managed MRB and calibration system.
  • Perform internal audits and supplier quality audits, maintain oversight of Material Review Board (MRB) and product nonconformances.
  • Performed internal and external supplier quality MRB liaison with customers, (Panasonic, Adtran, and Motorola).
  • Initiated MRB process to drive results, understand Root Cause, and assignrework routers by areas to reduce scrap.
  • Managed all MRB activities, monitored, and ensured satisfactory closure of nonconformances within 10 business days.
  • Lead RMA & MRB in review non-conformances, and determine RCCA/PA.
  • Monitored and maintained MRB (Material Review Board), CAPAs, ECOs and MDAs system weekly.

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26. Pfmea

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Here's how Pfmea is used in Manager, Quality Engineer jobs:
  • Develop Control Plan, PFMEA, and Process Flow documents for new jobs or transferred jobs to Glasgow.
  • Developed work instructions, process flow diagrams, PFMEA's, and controls plans for this manufacturing facility.
  • Managed all ISO requirements for company including SPC, PFMEA, control plans audits and all inspection process.
  • Developed inspection standards, PFMEA's, test methods, specification sheets, and manufacturing quality charts.
  • Designed and developed a system that maintains a central database for PFMEA's and Production Control Plans.
  • Managed new product launches and their related safety requirements, control plans, PFMEAS and APQP.
  • Lead DFMEA, PFMEA mitigation efforts.
  • Lead in the development of team members so that they can write control plans, PFMEA'S, and MSA.
  • Managed all ECO's, PFMEA, DFMEA.
  • Implemented the Quality Roadmap with the integration of Six Sigma Tools (PFMEAS, XR charts).
  • Created and maintained APQP Documentation to include Flow Diagrams, PFMEA s and Control Plans.
  • Develop engineering & quality team, new product launches including PFMEA's, Kaizen events.
  • Lead Six Sigma, cross-functional teams, including training, on PFMEAs, Process Mapping
  • Perform reverse PFMEAs to ensure WKW is proactively reducing our risk.
  • Prepared PPAP & ISR submisisons including control plans, PFMEA's, R&R, and SPC studies.
  • Developed and Implement Quality Controls (Control Plan, PFMEA, HOE and CAR (8D's).
  • Create and update all PFMEAs, Control Plans, and Process Flows.
  • Implemented scrap reduction program and Non-conforming material containment program Implemented tool cost reduction program Developed and implemented process control plan and PFMEA
  • Modified, simplified and wrote work instructions procedures Led and facilitated pFMEA and control plan to support production yield.
  • define and implement supplier pFMEA, conducted Software Engineering Institute (SEI) Quality Attribute Workshops).

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27. As9100

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Here's how As9100 is used in Manager, Quality Engineer jobs:
  • Supervised and developed Quality Engineers and Quality Technicians while leading the facility into AS9100 registration.
  • Qualified as a certified AS9100 Auditor Established plans and trained all shop personnel in preparation for ISO 9001:2008 Audit.
  • Conducted/supported internal and external quality audits of DEI processes as they related to ISO 9001 and AS9100 requirements.
  • Support the achievement of Cost of Quality, goals as identified by the AS9100 certification requirements.
  • Maintain procedures assuring compliance with Quality Manual and regulatory requirements (ISO 9100 & AS9100)
  • Revised quality, procedures and new processes work instructions and SOP's for AS9100.
  • Manage New Product Introductions at a $40 million AS9100 Circuit Card Assembly facility.
  • Directed efforts in: the certification and maintenance of ISO 9002 and AS9100.
  • Revised C130 Program Quality Plan to align with LM Aeronautics and AS9100.
  • Managed the overall QMS of a AS9100/ ISO9001 registered aerospace machine company.
  • Conducted 10+ internal quality audits to both ISO 9001 and AS9100C standards.
  • Set up certification of the Quality System to AS9100 Rev.
  • Work with ISO 9001 and AS9100 Quality Management System.
  • Included implementation of TS16949 and AS9100 ISO certifications.
  • Maintained record retention and AS9100 update process.
  • Update Quality Management System to AS9100 Rev.
  • Managed AS9100B:2004/ISO 9001:2008/FULL DESIGN Certification Project.
  • Directed the facility to AS9100 certification and recertification.
  • Manage Enterprise AS9100 / ISO 9001 Internal Audit Program across 11 sites nationwide.
  • Use AS9100 standard base on ISO9001, inspect part 1.

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28. Document Control

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Here's how Document Control is used in Manager, Quality Engineer jobs:
  • Maintained ISO9000 certification by performing internal audits, managing document control, and writing/editing/updating new and existing procedures.
  • Developed a quality management document control system needed to ensure process changes were properly implemented for long-term success.
  • Developed and instituted corrective action procedures and Document Control Procedures.
  • Managed installation and adoption of ISO9001 certified document control package.
  • Designed Document Control System for Quality Systems and Environmental Management.
  • Developed document control system and implemented bug tracking system.
  • Created Quality Verification and Document Control departments.
  • Developed and managed project document control system.
  • Managed Document Control for company.
  • Direct staff of 10 including 3 quality engineers, 3 document control specialists, 3 receiving clerks and a Quality supervisor.
  • Managed Team of 6 Personnel: Complaint & CAPA Manager, Document Control Manager, QC Manager and Inspectors.
  • Work Experience: Over 30 years of performing Quality, Manufacturing, Engineering, Document Control activities.
  • Led team of 2 Quality Engineers, Quality Supervisor, Document Controller and 9 Quality Auditors.
  • Managed document control system (procedures and work instructions for each and every process).
  • Manage calibration activities, document control, and supplier and customer complaint evaluations.
  • Implemented ISO 9001 document control and vendor control that eliminated vendor conflicts.
  • Manage two Quality Engineers, three Quality Inspectors and Document Control.
  • Liaised with Inter location Document Control, UL/CSA/TUV/FCC compliance agencies.
  • Direct companywide document control efforts including Engineering Change Notices, Temporary Change Orders, Work Instructions, and Personnel Training Documentation.
  • Document control Setup 3 phase power, Delta and Wye configuration for Blade power supplies.

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29. Kaizen

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Here's how Kaizen is used in Manager, Quality Engineer jobs:
  • Provided support to manufacturing to improve product/process quality utilizing Six Sigma and Kaizen.
  • Implemented a systematic approach to training and work instructions in areas such as Leadership, Kaizen, and Magnetic Particle training.
  • Established CAPA system, resulting in quicker problem resolution through use of industry-standard tools, process maps and Kaizen blitzes.
  • Conducted various quality training programs to personnel: Internal Audit, NPI process, 5S, PDCA, Kaizen.
  • Lead process improvement/streamlining working groups (i.e., Kaizen events) with key members of the Process Review Board.
  • Introduced world class/lean manufacturing techniques via Kaizen events to achieve a 30% increase in steel coil throughput.
  • Developed an SPC program and electronic tissue tracking system, consistent with Six Sigma and Kaizen principles.
  • Championed Kaizen teams for paint, welding, injection molding and high volume production.
  • Decreased quality customer concerns through the use of Root Cause Analysis and Kaizen activities.
  • Coordinated annual schedule of Kaizen events (continuous improvement work outs) as facilitator.
  • Participated in Kaizen projects using value stream mapping and process analysis.
  • Accomplished 72 kaizen events over 3 manufacturing locations in one year.
  • Plant leader in root cause problem solving through Kaizen activities.
  • Supported Kaizen events that contributed 35% in productivity gains.
  • Guide subordinates in Kaizen events resulting in $425K savings.
  • Give Quality Assurance and Kaizen Methodology courses.
  • Executed kaizen events (5S, One Piece Flow, Kanban system, U-shape Cell Layout, Value analysis).
  • Reduced shipping errors from 2.5% to 0.5% by leading a cross-functional team in a kaizen blitz.
  • Achieved [ ] in yearly operational savings by modifying production cell layouts; conducted 6 Kaizen events.
  • Trained staff in World Class Manufacturing techniques * Established Kaizen philosophy through training and events

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30. Aerospace

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Here's how Aerospace is used in Manager, Quality Engineer jobs:
  • Performed Reliability Engineering function introducing 40+ Industrial Grade electronic components into a Military Aerospace program.
  • Performed failure analysis of components from military and other major customers such as Aerospace customers.
  • Reviewed all outgoing products for quality and accuracy within aerospace industry standards.
  • Established several new client relationships and negotiated long term contracts with new aerospace aircraft engine and land based gas turbine customers.
  • Work with manufacturing engineers, assembly and test areas, and customers to improve aircraft certified product designs for aerospace applications.
  • Increased long term (LTA) sales by 50% with aerospace aircraft engine customers and the Government.
  • Program and Quality Manager for Phoenix Products, Inc., an Aerospace and Defense Manufacturing Company.
  • Inspected in-process, and final aerospace and defense pars for acceptance to customers requirements.
  • Key customers were in the Industrial, Automotive, Medical, and Aerospace industries.
  • Obtained customer and National Aerospace and Defense Contractors Accreditation Program (NADCAP) certification.
  • Help maintain TS, ISO certifications as well as Military and Aerospace certifications.
  • Company produces cores (ceramic) applicable to the Aerospace industry.
  • Maintained a Quality System in compliance with Aerospace Standard AS9100 Rev.
  • Created SPC process approved by McDonnell Douglas and Lockheed Martin Aerospace.
  • Achieved AS-9100 / ISO-9001:1994 compliance for aerospace electronic interconnect product group
  • Direct customer contact with aerospace clients such as PANASONIC Aerospace/inflight entertainment systems including cell modem and AIRBUS Industries via Rockwell Collins.
  • Implemented Mil-Q-9858A & Mil-Std-105 standards to meet aerospace Livermore lab and Lockheed defense guidelines.

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31. PPM

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Here's how PPM is used in Manager, Quality Engineer jobs:
  • Reduced customer PPM's to the lowest level in the plant's history and reduced internal PPM's by 25%.
  • Experienced with Factor Tree Analysis, p-charts, PPM, Pareto, Fish Bone, Correlation Analysis, Calibration,.
  • Developed a corrective action system that resulted in an 85% reduction in defective product return (PPM).
  • Target yield to achieve was 98% with sub 100 ppm quality targets with single test insertion.
  • Led deployment of Lean Six Sigma initiatives, reduced quality defects from 1200 DPPM to 450 DPPM.
  • Process improvement project utilizing six sigma methodologies reduced internal defects from 64,000 PPM to 14,000 PPM.
  • Reduced quality complaints from 1650 ppm to less than 600 ppm in less than a year.
  • Slashed the Rate of Rejected Fabricated Parts from 1200 PPM to 25.
  • Introduced automated Vision Inspection Equipment to reduce costs and deliver zero PPM.
  • Achieved world class PPM levels at both the supplier and customer levels.
  • Reduced external PPM from 7.8 to 3.4.
  • Reduced PPM from 2800 to zero.
  • Reduced PPM by 300% and drove Supplier PPM to.
  • Field return rate fell from 2000 to 50 PPM.
  • Manage a quality system that has produced of error rate of 0 customer PPMs for the year of 2007.
  • Reduced customer PPMs through employee involvement in corrective actions and customer issues.
  • Key Accomplishments: Improved external PPM from approximately 14,000 to 900.
  • Oversee MRB, RMA, CAR, PPM, CpK, SPC related issues Working with vendor to provide solutions to customer
  • Increased plant yield from from 96 to 98% and reduced PPM by 70%.
  • Improved the major defect rate from 5 %( 50,000PPM) to .012 %( 120PPM) through effective problem solving.

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32. Direct Reports

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Here's how Direct Reports is used in Manager, Quality Engineer jobs:
  • Manage direct and indirect reports including participation in goal setting, reviews and career development of QE Compliance personnel.
  • Direct reports included: Five Quality Engineers, one Supplier Quality Engineer, three Quality Techs and nine Inspectors.
  • Provided direction and set product mission/vision for direct reports as well as other associates within the engineering department.
  • Direct reports include six Quality Engineers, two Contract Data Management Coordinators, and a Calibration Coordinator.
  • Develop yearly objectives for self and direct reports that will enable achievement of quality improvement targets.
  • Plan, delegate and review activities of direct reports to ensure, measurable results are achieved.
  • Trained and mentored two direct reports, overseeing transition from Quality Inspectors to Supplier Quality Engineers.
  • Managed 10 direct reports and 8 off-shore contracting resources supporting public cloud and private cloud areas.
  • Lead, coached, and established objectives, development plans for direct reports.
  • Supervised as many as eight direct reports, including engineers and technicians.
  • Have six direct reports, two salary, 4 hourly.
  • Assigned training and development opportunities for all direct reports.
  • Supervised 5 direct reports and 275 indirect reports.
  • Led Quality Engineering Department with 6 direct reports.
  • Supervised 4 direct and 36 indirect reports.
  • Train, mentor and coach direct reports.
  • Direct manager of 20+ Employees encompassing Engineering, EHS, Toolroom, CNC Programmers, and Quality with 30 indirect reports.
  • Managed 3 direct reports and 2 part time dotted line reports.

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33. Data Analysis

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Here's how Data Analysis is used in Manager, Quality Engineer jobs:
  • Managed projects that validated data analysis procedures, automated data analysis, and automated data import into reports.
  • Conduct performance and data analysis to assist production in process improvement, process capability, and troubleshooting.
  • Developed detailed data analysis and drive actions plans to improve customer quality performance.
  • Conducted monthly quality data analysis to show trends and indicate opportunities for improvement.
  • Provide production data analysis and feedback to manufacturing and sales management.
  • Provide customer audit support and data analysis for manufacturing operations.
  • Automated SPC information collection/reporting Improved out put in one process 35% Skills Used Data analysis, Process improvement
  • Performed capability and gage R&R studies, developed product quality plans, and supported data analysis requirements.

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34. CMM

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low Demand
Here's how CMM is used in Manager, Quality Engineer jobs:
  • Direct all quality personnel consisting of Inspectors, CMM Technicians, Containment Area Technician, and Reports Coordinator.
  • Developed production & inspection system to meet FAA requirements for a new manufacturing facility including CMM.
  • Managed quality operation including inspection of parts, new part approvals, CMM programming.
  • Conducted CMM inspection/programming and trained floor auditors in the use of CMM.
  • Programmed the CMM (coordinate measuring machine) for our biggest customer.
  • Manage Production Personnel for Laser, Paint, CMM and Molding operations.
  • Write and maintain CMM programs using CMM language OpenDMIS and PCDMIS.
  • Programmed numerical control inspection equipment (CMM's and optical/video).
  • Reduced CMM Programming time from over 5 days to 2 days.
  • Coached and mentored USPS software projects in CMMI practices.
  • Programmed CMM and designed fixtures as required.
  • Assisted with CMM programming and spreadsheet preparations.
  • Aided the CMMI assessment team with Class A, B, or C assessments.
  • Train inspectors on CMM and first article inspection Worked with customers on design changes, ECO, Tooling qualification.
  • Trouble shoot and repair mechanical and software problems for Zeiss Spectrum CMM and Calypso CAD based CMM software.
  • Conducted CMM programming and trained QC technicians in the use of Zeiss CMM with Calypso software.
  • Programmed Gamma Dea (three axis motorized CMM).
  • Inspected product using romer arm (CMM).
  • Operated and Programed Starrett DCC CMM.
  • Program & Train; CMM, Sigma V3 M&M, Adcole, Magnaflux.

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35. Quality Standards

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Here's how Quality Standards is used in Manager, Quality Engineer jobs:
  • Develop and implement quality standards for a leading plastics manufacturing facility for consumer, commercial, and industrial applications.
  • Oversee development of quality standards and protocols for quality assurance testing models.
  • Promoted to Limited plus Quality Engineer Calibrated and validated quality standards.
  • Work closely with corporate teams to develop specifications and quality standards.
  • Visited Customer Plants to develop relationships and quality standards.
  • Supervised a 4 person team involved in the assessment of a press/weld shop assuring all quality standards were met or exceeded.
  • Ensured that purchased materials, manufacturing processes, and final products conform to ISO quality standards and lean manufacturing practices.
  • Provided leadership to the implementation of ISO standards as well as investigation and implementation of other quality standards as required.
  • Created test plans and schedules to ensure the project meets quality standards and project deadline using tools such as QC.
  • Managed Asian manufacturers and suppliers to improve quality standards, achieved target goal of less than 1% defective product.
  • Developed quality standards and inspections in the work processes to ensure standard operations are performed correctly the first time.
  • Managed, developed and implemented global quality standards, improved product quality and met new product launches.
  • Trained all employees on updated quality standards and implementation of new lean work processes.
  • Oversee and implement the development of quality standards and protocols for the quality assurance.
  • Performed supplier audits to ensure that suppliers complied with Grover quality standards.
  • Provided quality assurance, ISO 9000 Quality Standards training/direction to all employees.
  • Estimate costs and set the quality standards.
  • Migrated the company to the [ ] and TS16949 international quality standards to comply with automotive OEM requirements.

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36. OEM

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low Demand
Here's how OEM is used in Manager, Quality Engineer jobs:
  • Performed quality reviews with OEM executive plant management.
  • Work with OEM purchasing, engineers and manufacturing personnel to develop systems for the manufacture of plastic components.
  • Qualified and developed suppliers, ensuring alignment with ISO 9001 and OEM customer-specific process and system audits.
  • Implemented monthly review of second time returns on consumer and OEM products to improve final audit results.
  • Liaised with the primary OEM's quality team to promote satisfaction and trust.
  • Developed and implemented strategic plans to meet OEM product delivery and quality goals.
  • Approved color and submitted to OEM for color and harmony approval.
  • Worked directly with OEM teams (IBM, Sun Micro, HP etc.)
  • Supported key OEM accounts (IBM, Sun, Dell etc.)
  • Developed Bolt-on, Oil Filtration Systems and High Performance Filters for use on OEM "WET" Vacuum Pumps.

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37. Customer Requirements

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low Demand
Here's how Customer Requirements is used in Manager, Quality Engineer jobs:
  • Worked closely with the Mfg Engineers to establish formal inspection plans addressing in-process and final inspection necessary to satisfy customer requirements.
  • Establish and maintain effective Quality Assurance and Quality Engineering functions in compliance with industry standards and Customer requirements.
  • Ensured successful achievement of product integrity and customer requirements for NPI transition-to-production & production.
  • Evaluate compliance of raw materials and processed product with specifications and customer requirements.
  • Reviewed all sales orders and completed Conversion of Customer Requirements documentation.
  • Perform internal audits/surveys to assure compliance to specific quality/customer requirements.
  • Evaluated QS-9000 system of local Automotive-Textile Company; provided expertise to assure company's compliance to QS-9000 & customer requirements.
  • Interacted with corporate sales, quality, and program management to ensure customer requirements were met.
  • Established new processes, policies and quality objectives in accordance with corporate goals and customer requirements.
  • Involve in Contract Review with Sale, Marketing, and Engineers to meet customer requirements.
  • Created and implemented a BER (Beyond Economical Repair) process to meet customer requirements.
  • Lead the installation of a new custom lab for testing per specific automotive customer requirements.
  • Manage and supervise the department of personnel to meet the needs of customer requirements.
  • Designed and implemented processes, equipment, and products per customer requirements.
  • Created 3 product families as OEM contractor to meet specific customer requirements.
  • Manage test and quality technicians to ensure products meet customer requirements.
  • Insure the delivery of quality products based on customer requirements.
  • Create, and track customer requirements through Dimensional reports.
  • Managed the design and analysis of IOQs and capability studies to meet customer requirements and document internal process improvements.
  • Assured employer quality procedures remained consistently aligned with customer requirements.

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38. Management Representative

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low Demand
Here's how Management Representative is used in Manager, Quality Engineer jobs:
  • Represented site as Management Representative and participated in Senior Staff and divisional compliance meeting representing RAQA.
  • Supported audit programs and served as the TS16949 certification audit quality management representative.
  • Served as back up Management Representative.
  • Acted as the Management Representative and Lead Auditor as well as training of internal auditors to the ISO 9001:2008 standard.
  • Served as deputy management representative, developed and chaired the internal quality audit program, among other duties.
  • Served as the Quality and ISO Management representative and voice of the customer throughout the organization.
  • Led all Quality Management Systems activities and be the management representative for the site.
  • Served as management representative to registrar, British Standard Institute (BSI).
  • Help implement ISO 9001 and was Management Representative for the company.
  • Oversee the Quality department and be an ISO Management Representative.
  • Assumed Plant Management Representative role during ISO and QS audits.
  • Appointed ISO 9001/AS9100 Management Representative for GSCS.
  • Elected as management representative for ISO.
  • Served as Management Representative and Customer Representative for [ ] and participated in ISO 14001 (Environmental) certifications.
  • Created and supervised maintenance of LITESPEC Quality Intranet Web Site Served as ISO Management Representative.
  • Managed RoHS/ WEEE implementation Conduct daily process performance analysis Chair weekly meetings with Management Serves as ISO Management Representative

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39. Failure Analysis

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Here's how Failure Analysis is used in Manager, Quality Engineer jobs:
  • Developed testing procedures and performed material testing, qualification testing, and failure analysis on new and existing designs.
  • Assure staff will accurately generate failure analysis reports, failure analysis trend reports and associated corrective actions.
  • Put together and establish RMA testing process and failure analysis report for engineering evaluation and external customers.
  • Led supplier quality development and qualification; performed supplier quality failure analysis and supplier quality improvement activities.
  • Enhanced and increased efficiency of failure analysis and troubleshooting by establishment and spearheading Material Review Board.
  • Managed personnel activities of Quality Engineering test and failure analysis lab.
  • Developed engineering reports to customers for product failure analysis.
  • Administered product failure analysis and reporting activity.
  • Performed failure analysis, reported and implement corrective action when necessary for wireless sensor mote, devices and RMA.
  • Implemented RMA process improvement to include stock rotation & old D/C's and prompt failure analysis in 24 hours.
  • Set up and organized the department for incoming material inspection, failure analysis, and material evaluation.
  • Established a product analysis lab as a central resource for engineers to perform failure analysis.
  • Achieved 100% customer satisfaction by improving RMA and Failure Analysis Cycle Time.
  • Provide training in SPC and SQC and technical assistance for Failure analysis.
  • Perform failure analysis on all returned products to improve products and.
  • Manage failure analysis report generation for products returned from the field.
  • Achieved 85% reduction in replacement parts usage and 66% reduction in "no fault found"failure analysis results.

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40. Material Review

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Here's how Material Review is used in Manager, Quality Engineer jobs:
  • Established a non-conforming material review system and supplier source audit system to improve raw material supply consistency and quality.
  • Provided support for controlled process changes, new product qualifications discrepant material review/recovery and process conformance.
  • Managed improvement projects such as corrective/preventive action and material review board.
  • Review and analyze Material Review Board corrective action plans for effectiveness.
  • Led regular material review and disposition of non-conforming material.
  • Coordinated Material Review Board and RMA activities for both custom and military product.
  • Created and facilitated the material review board to support reduction in scrap.
  • Streamlined Material Review Board inventories by creating insightful 'Cost-per-Buyer' report.
  • Headed up the Material Review Board.
  • Team Leader for Material Review Board.
  • Retain samples for reference.o Train Quality and Manufacturing personnel Material Review Board.
  • Maintain internal NCM system Lead Continuous improvement Activities Lead Material Review Board activities.

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2 Material Review Jobs

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41. QC

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Here's how QC is used in Manager, Quality Engineer jobs:
  • Established QC department in a Metal Stamping Shop while leading, motivating and training inspectors/operators in a manufacturing environment.
  • Manage the installation & implementation of proprietary QC Hub; an Operator-input test results, spec, and scale system.
  • Implemented QC Policy, Strategy, and Standard Practices for new site in accordance with ISO and PCI specifications.
  • Championed OBA and QRQC implementation into Tempe facility, serving as lead participant and SME of AQP implementation.
  • Implemented and administered new tools (JIRA, Confluence, and HP QC) within the department.
  • Project Lead for a Business Excellence program to evaluate sample size reductions in the QC Lab.
  • Provide weld inspection training to QC floor inspectors and provide welder workmanship training to welders.
  • Ensured all QC manuals, processes, procedures and work instructions were properly managed.
  • Planned, promoted and organized recruiting, hiring and training activities for QA/QC program.
  • Qualified all QC Lab equipment used for inspection/testing of product prior to release.
  • Managed inspection, testing, and production with regard to QA/QC standards.
  • Dotted line reports of five complaints coordinators, and 11 QC inspectors.
  • Directed the development of internal QC procedures, processes and rework.
  • Interview, recruit and supervise QC Inspectors and Quality Engineers.
  • Interact with customers on technical QC issues.
  • Managed a team of five QA/QC technicians.
  • Manage Quality Control on the project, assists with QC inspections and review work plans to ensure work meets quality requurements.
  • Assisted in the development of manufacturing procedures, QA/QC procedures and the handling of non conformance reports (NCRs).
  • Project Quality Engineers, Supplier Quality Coordinators, Site QA/QC Manager, Inspection Coordinators, etc.
  • United States) Responsible for the daily operations of the QC department.

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2 QC Jobs

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42. Quality Program

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low Demand
Here's how Quality Program is used in Manager, Quality Engineer jobs:
  • Developed standards for implementation of Quality Program including operating procedures and detailed processing instructions in support of ISO 9001 Certification.
  • Developed a supplier quality program including failure analysis and corrective action processes improving incoming raw material flow and inspection processes.
  • Directed all engineering and facility projects while managing the quality programs across the facility.
  • Co-developed the corporate-wide quality program within the company's Quality Improvement System.
  • Generate Software Quality Program Planning.
  • Program Manager, Program Mission Assurance Quality Program Manager of RF antennae product portfolio for an Unmanned Aerial Vehicle Program.
  • Directed quality programs for three new dental hand-piece product releases, resulting in $420,000 of new business.
  • Coordinated supplier quality program, ship to stock, supplier management, first article inspection, vendor audit.
  • Spearheaded Customer Complaint Resolution Program and Cost of Poor Quality program, developed supplier test processes.
  • Hired personnel to support 3 shifts and implemented quality programs that increased productivity by 5 percent.
  • Managed quality program (auditing, testing, documentation, performance analysis, etc.)
  • Established a Worldwide Quality program that ensured consistent product built in multiple locations.
  • Designed, implemented, and maintained quality programs to comply with ASME Sect.
  • Manage the Quality Program at for 6 Plants on the west coast.
  • Developed and implemented quality programs, plans, policies & procedures.
  • Assure Triton compliance to ISO 9000 / AS9100 Quality Program Plan.
  • Transitioned the quality program from MIL-STD 45208 to ISO 9000.
  • Experienced with QI and Mark of Excellence Quality Programs.
  • Maintain ISO 14000, and Quality program.
  • Developed quality programs and test methods to standardize quality and promote repeatability.

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43. Quality Metrics

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Here's how Quality Metrics is used in Manager, Quality Engineer jobs:
  • Served as subject matter expert/consultant/coach to site/division/corporate functions regarding CAPA program, quality metrics, measurement results and recommended actions.
  • Reported quality metrics on the performance of the Quality Management System
  • Developed software quality metrics for all subsequent software activities.
  • Manage and support Continuous Improvement Processes; utilizing customer feedback, SCAR/CAR findings, COPQ and other key quality metrics.
  • Related quality duties include tracking and reporting for critical quality metrics, coordinate APQP and PPAP submission activities.
  • Developed and reported quality metrics measurements to the senior management during Quality Management Review (QMR).
  • Create, maintain and implement the Load, Performance and Regression test scripts Control and report quality metrics
  • Provided monthly quality metrics to upper management on the successful operation of the S/W quality engineer activities.
  • Developed and maintained annual process reviews and quality metrics for the site, assuring compliance with regulations.
  • Developed, collected, and reported on key Quality metrics for Operations and Executive staff.
  • Developed reliability design MTBF, manufacturing quality metrics for NT motherboards and ISDN networking products.
  • Supervised 3 quality engineers responsible for failure investigations, product complaints, and quality metrics.
  • Reported out to Top Management during Management Reviews key quality metrics for processes owned.
  • Provide QA/QE support to Tissue Banks, and assist them in implementing quality metrics.
  • Tracked and analyzed quality metrics; introduced new metrics for tracking quality gains.
  • Identified, tracked, and improved costs of quality metrics.
  • Issue quality metrics for review at monthly quality reviews.
  • Prepare key plant quality metrics.
  • Develop, and sponsor software quality by identification and implementation of universal coding standards and software quality metrics..
  • Operated as acting Director of Quality for of 2015; extensive experience briefing Quality metrics to senior leadership.

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2 Quality Metrics Jobs

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44. GM

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Here's how GM is used in Manager, Quality Engineer jobs:
  • Researched customer segments for potential revenue growth opportunities.
  • Helped in transitioning Bell from Inspection Paradigm to Building quality into processes utilizing Six Sigma, RCCA & Mistake proofing tools.
  • Implemented Six Sigma and Statistical techniques to effect cultural change and reduced external / internal rejections and operational lead times.
  • Provided Program Management leadership for all Lean Six Sigma quality issues and reporting to Ford plant and engineering management.
  • Coached employees in the use of Six Sigma tools, which built a lean culture through the organization.
  • Facilitated execution of Lean Six Sigma Projects for Vice President of Quality and Mission Success.
  • Provided coaching to improve trust, team self-sufficiency, engineering judgment, and negotiation skills.
  • Lead lean and Six Sigma projects from NPD (New Products Designs) to commercialization.
  • Plant Awarded Supplier of year by GM and Detroit Diesel in last 2 years.
  • Used Six Sigma methodologies during improvement projects leading to annual savings of $100,000.
  • Achieved 6 Sigma Quality after 6 months of implementation.
  • Developed the 8D format still used at GM.
  • Assisted and ran Lean Six Sigma projects.
  • Ensured compliance with GMP, ISO, TUV, and CSA requirements.
  • Act as the high-level Quality Assurance business owner for the Quality Engineering Compliance function for GMP process in Allston Landing.
  • Lead the effort to implement Ethicon's strategy for successfully deployment of Design for Six Sigma (DAMDV2).
  • Implement Lean Six Sigma Program - Lean Six Sigma Master Black Belt Developing and managing corporate training department.
  • Utilized statistics, sampling techniques, six sigma processes, Taguchi Mythology, variance analysis, etc.
  • Certified Six Sigma Black Belt, completed Sequa Corporation Leadership training.
  • Direct Hire Position) Directly supported overseas manufacturing for SAIC China and Shanghai SGM.

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45. Engineering Department

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Here's how Engineering Department is used in Manager, Quality Engineer jobs:
  • Managed Quality and Welding Engineering Departments within a certified ASME manufacturing facility.
  • Developed training program and established qualification cards for the Quality Engineering department.
  • Organized and directed the formation of a new manufacturing engineering department.
  • Established a Quality Engineering department in a Pharmaceutical manufacturing facility.
  • Staffed Quality and Engineering Departments.
  • Reduced head count, reorganized the engineering department, and focused engineering talent on the areas most important to the company.
  • Represented the quality engineering department in committees for Product Design Peer Review, Post-Market Surveillance, and Harms & Hazards Assessment.
  • Managed and set strategic directions for NNDT device Quality Engineering department, consisting of software, hardware and quality engineers.
  • Created Quality Engineering departments in all three facilities, including generation of policies and procedures, training and supervision.
  • Developed quality, maintenance, and process procedures and supervised employees in quality, maintenance and engineering departments.
  • Imitated and Developed the Engineering and Planning Department Manual that provided technical guidance for the Engineering Department.
  • Developed and managed the 2011 strategic plan for the quality-engineering department to meet Sikorsky's yearly objectives.
  • Manage, direct and maintain all aspects of the Quality and Engineering department and its personnel.
  • Returned to lead the Quality and Product Engineering Departments for Continuous Improvement Efforts.
  • Managed 15 member inspection department and 4 member Quality Engineering department.
  • Manage newly formed Quality Engineering Department to achieve seamless product launches.
  • Established engineering departments in Mexico, Canada, and US.
  • Managed 2 engineers, 7 maintenance personnel in Engineering Department.
  • Job responsibilities Achievements Led the Quality/service engineering department to improve quality of the vehicles and customer satisfaction.
  • Established a new Corporate Quality Engineering department responsible for World Wide PPQA and QE functions.

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46. Cost Savings

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Here's how Cost Savings is used in Manager, Quality Engineer jobs:
  • Direct and manage implementation of a warehouse/inventory control management project resulting in annual cost savings.
  • Managed $180k capital project providing a $120k annual cost savings through waste reduction on a tissue machine.
  • Achieved savings of $2 million in year 1 of the program through part and labor cost savings.
  • Team leader of a group that engineered $200K of material cost savings out of the finished product.
  • Initial cost savings $90,000 plus the company received the seismic survey contract estimated at $2 million.
  • Completed a Direct Spend Cost Savings Project which resulted in $2M savings for the OTC Products.
  • Identified opportunities and engineered solutions that resulted in cost savings in excess of salary each year.
  • Established process qualification requirements, reducing defects 25%, and delivering $125K cost savings.
  • Enabled true sharing and as-a-service model for testing resulting in increased ROI and cost savings.
  • Facilitate improvement projects, cost savings, and support other departments in problem solving.
  • Identified the company s largest cost savings opportunity and capital expenditure in 2014.
  • Evaluate and implement process improvements, lean manufacturing and material cost savings.
  • Worked with suppliers to develop new products for cost savings to HP.
  • Coordinated cross-functionally on projects, cost savings, and quality initiatives.
  • Lead team to implement 430k in cost savings initiatives.
  • Developed an in-house continuous improvement system, leading to over 500K in cost savings, efficiencies, and general product improvements.
  • Led trials on a new creping blade to improve blade life resulting in a $160k cost savings.
  • Spearheaded Quality Management Systems activities related to risk management, Kaizen, QS 9000, and cost savings.
  • Reduced supplies inventory through vendor selection and Kanban techniques with annual cost savings exceeding $370,000.
  • Developed departmental cost savings using six sigma and quality tools.

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47. DOE

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low Demand
Here's how DOE is used in Manager, Quality Engineer jobs:
  • Implemented Design Control, QFD, DOE, FMEA, Basic Statistics and Process Capability Training Programs for the entire company.
  • Ensured full compliance with 10 CFR 830-120 and Office of Civilian Radioactive Waste Management DOE/RW-0333P quality requirements.
  • Performed measurement systems analysis, gauge R&R, Capability studies, and DOE/DOX.
  • Design DOE s for others to utilize and follow.
  • Used DOE techniques to isolate and correct assembly efforts.
  • Performed FMEA, DOE and Analyzed process capability.
  • Led P-FMEA, SPC, DoE, IQ, OQ, PQ activities for manufacturing complex disposable devices.
  • Performed process capability studies, SPC, Gage R&R Studies, FMEA, and DOE.
  • Experienced in ISO 13485, GMP, inventory, DOE's, and document control.
  • Conduct FMEA, GR&R, DOE, and capability studies.
  • Designed in-house training program for SPC, DOE and ISO/QS 9000.
  • Possessed a DOE Q Clearance, 1981-1991.
  • Achieved acceptable quality/yield levels for customer device qualification by utilizing Taguchi L9 DOE to determine wire-bond process settings.
  • Create validation protocols and reports for process optimization and equipment using DOEs and capability studies.
  • Lead analysis efforts using techniques including Lean Manufacturing, Kaizen, DOE, SPC, and Root Cause Analysis.
  • Execute test protocols and assist development engineers with statistical analysis, DOEs, sample sizes and confidence levels.
  • Administered the Fluor Daniel Fernald (FDF) Prime Contract with Department of ENERGY (DOE) and teaming partner subcontracts.

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48. Test Cases

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Here's how Test Cases is used in Manager, Quality Engineer jobs:
  • Developed and maintained test cases and test plans for client software projects and developed a more streamlined Software Release Process.
  • Constructed templates for resource/schedule estimates, master test plans, test cases, and test results reports.
  • Developed EXCEL scripts to analyze large sets of test cases identifying statistically significant changes.
  • Create test plans and test cases from initial design specifications.
  • Test Cases cover the positive, negative and integration scenarios.
  • Developed and documented test plan and test cases using MS-Office.
  • Drafted software test plans / test cases / summary reports.
  • Developed automated test cases with Test Complete.
  • Delivered all test cases on time.
  • Developed acceptance test cases using Fitnesse as part of TDD.
  • Reviewed Test plan/test cases and monitored execution to verify quality of the product and timeline Conducted training session with different teams
  • Reviewed/Approved Test Plans, Test Scenarios, automated and manual Test Cases/Scripts, Test Reports, and Requirement Traceability Matrixes.

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49. Toyota

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low Demand
Here's how Toyota is used in Manager, Quality Engineer jobs:
  • Contracted by global automotive parts supplier for industry leaders Toyota and Ford to transform Quality Control division in struggling Mexico plant.
  • Created inspection work force (Toyota Tundra) that eliminated defective automotive parts from shipments to Toyota Texas Assembly Plant.
  • Directed Quality Assurance at high-speed cable manufacturer for Nissan, Honda, Toyota, Ford, GM and Chrysler.
  • Direct OEM cross-functional involvement and new product development with GM, Ford, Chrysler, Toyota, Honda engineers.
  • Worked with the Program Manager to develop metrics based on Chrysler and Toyota Production System Best Practices.
  • Major Customers included Mercedes, Honda, JCI, International Diesel, Nissan and Toyota.
  • Interfaced with both suppliers and Toyota North American Quality Engineering at each vehicle manufacturing plant.
  • Led internal and external customer quality system activities for this Tier 1 suppler to Toyota.
  • Direct customer relations/negotiations with Nissan, Honda and Toyota, warranty issues and service.
  • Learned the Toyota Production System and used it to drive product and process quality.
  • Completed all part submissions to Ford, G.M., Chrysler, and Toyota.
  • Completed root cause analysis and countermeasure implementation for all US Toyota Plants.
  • Worked on Lean Initiatives and Kaizen using the Toyota Production System to smooth out and balance the work flow.
  • Manufacture Interior car parts for Honda, Mercedes, Kia, Toyota, Nissan, GM and VW.

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50. FAA

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low Demand
Here's how FAA is used in Manager, Quality Engineer jobs:
  • Performed duties as the Designated Mechanic Inspection Representative (DMIR) for the FAA on various production engine programs.
  • Maintain quality control manuals, and all approved technical data from the manufacturers, FAA, and customers.
  • Directed and maintained FAA Repair Station functions and personnel by assuring compliance to all applicable Federal Aviation Regulations.
  • Field testing of Airfield Lighting components while working with FAA operation crews to help diagnose electrical system issues.
  • Served as FAA liaison and provided Engineering project planning and implementation, internal and external audit surveillance.
  • Coordinate with FAA MIDO office on conformity issues as well as flight safety readiness of experimental aircraft.
  • Received certification in AS 9100, NADCAP and FAA 14 CFR part 21 Quality Management Systems.
  • Performed Liaison communication with external and internal customers, and with local DER and FAA counterparts.
  • Established process planning, cost analysis, Integrated Product Development (IPD) and FAA coordination.
  • Support the production of experimental aircraft to be utilized in tests for FAA Type Certification activities.
  • Manage quality system of an FAA-Approved Production Facility & Repair Station; AS9100 Certified QMS.
  • Gained FAA A & P License during active duty and used in real world applications.
  • Provided initial/mid/final CAPA's to FAA/MIDO notifying them of potential or real quality escapes.
  • Adopt FAA regulatory guidance into policies and procedures related to components and vehicles.
  • Represented Quality Engineering during FAA Audits for the ISO element of Nonconforming Materials.
  • Designed new microprocessor controlled Approach Path Indicator certified by the FAA.
  • Interfaced with customers and FAA representatives on quality and engineering issues.
  • Acted as a liaison between the FAA, JAA, CAA, and the DGAC.
  • Received certification in AS 9100, NADCAP and FAA Title 14 part 21 and 145 along with ISO13485 Quality Management Systems

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Manager, Quality Engineer Jobs

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20 Most Common Skills For A Manager, Quality Engineer

Product Quality

21.1%

Supplier Quality

13.2%

ISO

9.5%

Quality Procedures

6.7%

Corrective Action

6.3%

Process Improvement

5.9%

Audit Procedures

4.4%

Management System

3.5%

Ppap

3.3%

Sigma

2.9%

New Product Development

2.9%

SPC

2.7%

Fmea

2.7%

QA

2.5%

Control Plans

2.5%

Customer Service

2.3%

Apqp

2.1%

R

2.0%

Capa

1.8%

Technical Support

1.7%
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Typical Skill-Sets Required For A Manager, Quality Engineer

Rank Skill
1 Product Quality 15.9%
2 Supplier Quality 10.0%
3 ISO 7.2%
4 Quality Procedures 5.1%
5 Corrective Action 4.8%
6 Process Improvement 4.5%
7 Audit Procedures 3.3%
8 Management System 2.6%
9 Ppap 2.5%
10 Sigma 2.2%
11 New Product Development 2.2%
12 SPC 2.1%
13 Fmea 2.0%
14 QA 1.9%
15 Control Plans 1.9%
16 Customer Service 1.7%
17 Apqp 1.6%
18 R 1.5%
19 Capa 1.4%
20 Technical Support 1.3%
21 Customer Complaints 1.3%
22 Process Control 1.2%
23 Quality Department 1.2%
24 FDA 1.1%
25 MRB 1.1%
26 Pfmea 1.0%
27 As9100 1.0%
28 Document Control 1.0%
29 Kaizen 0.9%
30 Aerospace 0.9%
31 PPM 0.9%
32 Direct Reports 0.9%
33 Data Analysis 0.8%
34 CMM 0.8%
35 Quality Standards 0.8%
36 OEM 0.8%
37 Customer Requirements 0.8%
38 Management Representative 0.7%
39 Failure Analysis 0.7%
40 Material Review 0.7%
41 QC 0.7%
42 Quality Program 0.7%
43 Quality Metrics 0.6%
44 GM 0.6%
45 Engineering Department 0.6%
46 Cost Savings 0.6%
47 DOE 0.6%
48 Test Cases 0.5%
49 Toyota 0.5%
50 FAA 0.5%
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