National Sales Operations Manager
Manager job in La Mirada, CA
We are recruiting for a National Sales Manager for our well-regarded B2B interior design client based in La Mirada, CA. The role is on-site 5 days/week.
As Sales Manager, you will be responsible for managing and optimizing the performance of high performing team of sales reps who are based across the entire United States. You'll implement structure, accountability, and a results-driven culture while executing a strategic sales plan to drive revenue and expand into new markets. Your mission will be to build a cohesive, high-performing sales organization aligned with company goals and poised for long-term success.
Key Responsibilities
Team Leadership & Performance Management
Oversee and manage a large sales team, ensuring individual and team targets are met or exceeded.
Restructure and optimize the current sales organization for maximum efficiency and output.
Implement performance metrics, accountability systems, and regular coaching to elevate team capabilities.
Foster a collaborative, motivated, and goal-oriented team culture.
Sales Strategy & Execution
Execute a structured, scalable sales plan that aligns with broader company growth goals.
Track and analyze key performance indicators (KPIs) to inform decisions and ensure ongoing success.
Drive daily, weekly, and quarterly sales operations with a focus on activity-based selling and conversion.
Market Expansion & Customer Acquisition
Support strategic initiatives to grow market share in the commercial sector.
Identify new revenue opportunities and equip the team with tools and messaging to win new business.
Lead efforts in client segmentation, targeted outreach, and relationship building.
Proven experience in managing and scaling sales teams, with a history of meeting or exceeding revenue targets.
Expertise in implementing structured sales processes, training programs, and performance frameworks.
Strong background in B2B sales, preferably within the commercial interior or related industries.
Data-driven mindset with the ability to analyze sales metrics and develop actionable strategies.
Exceptional communication and leadership skills to inspire and mentor team members.
Proficiency in using sales tools such as HubSpot or similar CRM systems.
Ability to develop strategic plans and execute them effectively for sustained growth.
Strong understanding of market dynamics and customer acquisition strategies.
Qualifications
Proven experience managing and scaling a large sales team with a strong record of hitting or exceeding revenue targets.
Skilled in implementing sales processes, training programs, and accountability frameworks.
Background in commercial interior or adjacent B2B industries is a plus.
Data-driven, with a deep understanding of CRM systems such as HubSpot.
Strong communicator and motivator, with the ability to coach, mentor, and inspire.
Success Metrics
Improved sales team performance and efficiency within the first 90 days.
Delivery of a structured sales playbook and KPI framework.
Achievement of quarterly and annual revenue targets.
Sales Operations Manager
Manager job in Los Angeles, CA
The Guess?, Inc., Wholesale division is seeking a talented individual to join their team. The division manages all US sales for our wholesale business, including apparel for men, women, and kids through a variety of retail customers including ecommerce, department and specialty stores. Wholesale is essential because it adds brand recognition beyond the Guess?, Inc. stores by increasing visibility and driving revenue. In the competitive fashion market, the wholesale division ensures our brand stands out with carefully curated selection of product. The fast-paced and ever-changing nature of this department requires a versatile individual with a strong understanding of product, business analytics, and the retail market.
We are currently seeking a Sales Operations Manager to manage the daily operations for the Off Price Sales Department ensuring all logistic and sales milestones are met for both internal and external partners.
ESSENTIAL FUNCTIONS:
Manage account orders, both sales and production orders, to ensure account buys are current and the release of shipments are on-time. Daily tracking of sales and production orders. Maintenance and adjustments of sales orders. Trouble shoot and seek solutions for issues that may occur.
Evaluate and implement solutions based on department and account needs, both internal and external. Support Sales department as the shipping liaison with Production, Shipping, and Logistics. Communicate and process sales order adjustments, extensions, and delays to internal and external partners. Provide invoicing documentation to Accounts Receivable.
Ensure Sales and Production Departments are adhering to SOPs for accuracy and compliance. Coordinate with Accounts Receivable on account order release and timely recording of sale. Maintain and manage sales and production shared reports. Other duties as assigned.
EDUCATION: Associate Degree
YEARS OF EXPERIENCE: 2-4 Years
Salary Minimum
$68,640.00
Salary Maximum
$75,000.00
Base salary will be determined on various factors, including but not limited to, market data, internal equity, relevant background, and experience for the specified role. GUESS? Corporate employees are eligible for benefits such as medical, dental, vision, life, 401k, tuition reimbursement, PTO, on-site gym, employee discounts and more!
Operations Manager
Manager job in Laguna Hills, CA
Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment.
This Role Offers:
Opportunity to work with a talented and passionate team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
A supportive and collaborative work environment.
Focus:
Oversee daily operations and make adjustments as necessary to ensure the company meets its goals.
Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance.
Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency.
Implement strategic plans and changes to enhance productivity and customer satisfaction.
Manage and track performance metrics and KPIs to assess operational success and areas for improvement.
Skill Set:
A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education.
Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process.
Proven track record in an operations management role or a similar capacity within the industry.
Strong leadership capabilities with a proven ability to manage and motivate diverse teams.
Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Business Manager
Manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Customer Service/Inside Customer Account Manager
Manager job in Santa Fe Springs, CA
An
Inside Customer Account Manager
is an ambitious primary customer advocate who engages and builds relationships with commercial customers by providing feedback to inquiries by utilizing their strong organizational and process skills. Provides oversight of pricing, lead-times and contractual requirements of quotes and orders. Performs work with limited direct supervision and plays a critical role in providing an interface between Customer and Company and handles themselves in a friendly and professional manner. This position will manage the activities of both AGSE and Westmont.
JOB DUTIES AND RESPONSIBILITIES
Assume the day-to-day commercial customer internal focused activities such as: quote processing, sales order processing, contract review, export compliance, customer returns, customer complaints, requests for information, quote follow up, open order management, scorecard analysis and customer satisfaction surveys
Quote Processing:
o Manage customer request for quote to determine and/or verify requested part numbers by analyzing technical manual parts lists, engineering drawings, bills of materials, and other specifications to understand what needs to be quoted
o Understand customer need and recommend products by utilizing company website to determine and/or verify requested part numbers
o Ensure customer requirements and/or terms and conditions are reviewed, understood, and incorporated into the pricing of the quote
o Gather first-hand information from historical quotes
o Interface with Production Control and Supply Chain to ensure product lead-times
o Create quote in the company business system and use sales market guidelines to determine sell price
o Ensure accuracy of quote output prior to submittal to Customer, Sales Rep or customer portal
Sales Order Processing:
o Manage customer purchase order/contract by conducting a review to identify any gaps between quote/price agreements and customer purchase order and resolve any issues identified with customer
o Verify purchase order/contract requirements are consistent with AGSE standard terms of sale and/or specific customer contractual requirements
o Identify any customer requirements to ensure they were referenced on the quote, otherwise, perform a review to confirm compliance and any cost impact
o Create sales order in the company business system, including customer requirements, special flow downs, and making note of any open issues which require resolution prior to shipment of order
o Ensure accuracy of sales order prior to formal acknowledgement to the Customer via e-mail or portal
Account Management:
o Ensure all customer facing requests have been vetted for compliance to AGSE's Export Compliance policies and/or applicable Government regulations
o Log, monitor, and maintain specific data elements associated with customer equipment returned for repair within the established process, ensuring information is both timely and accurately defined
o Log, monitor, and maintain specific data elements associated with customer complaints and following through on actions required to resolve the issue to ensure customer satisfaction
o Interact with internal departments (Engineering, Supply Chain, Production Control, Manufacturing, Quality, Shipping and Accounting) to obtain feedback to ensure customer needs are met
o Monitor processing time of quotes, sales orders, repair orders, complaints, and on time delivery from inception to closeout by reviewing status dashboards in the company business system
o Ability to maintain and nurture customer relationships by providing excelling Customer Service in an accurate and timely manner, and by coordinating with Regional Sales Directors to resolve customer-related disputes
JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS
Education: Bachelor's degree required
Experience: At least 2 years of Customer Service
Ability to work in a structured, process-oriented environment to meet key performance indicators
Intermediate skill level in Microsoft Office Suite
Ability to work within multiple Outlook e-mail boxes, which are accessible by all Customer Service team members, and using the
Categorize
feature to identify the appropriate action/status of each e-mail request
Proficient in business (formal) e-mail writing skills
Ability to navigate various customer portals for requests for quotes, orders, updates, changes, etc.
Ability to independently resolve routine to relatively complex work-related issues
Dedicated, customer friendly person who provides customer satisfaction, via e-mail, phone, virtual meeting, or face-to-face meeting
Negotiating skills with the ability to influence outcomes
This position may require access to Controlled Data and/or Information, whereby, only a US Person will be considered for this position, as defined by 22 C.F.R 120.15 (US Person includes US Citizen or lawful permanent resident)
Previous aerospace industry work experience
Previous manufacturing industry work experience
Some experience reading and interpreting technical documents
Comprehensive understanding of Enterprise Resource Planning (ERP) System
Basic knowledge of contract language
What We Offer
AGSE offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at *****************
Pay: Salary $67,000-$85,000 per year PLUS discretionary bonus
This role is considered exempt and an “ONSITE” role only.
AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that Westmont considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case.
Benefits
401(k)
401(k) matching 100% up to 5% of compensation
Dental insurance
Employee assistance program
FSA “Flexible Spending Account”
Health insurance
Life insurance
Paid time off.
Tuition reimbursement
Vision insurance
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Employees work under typical office conditions, and the noise level is usually quiet to moderate. However, in certain assignments, an employee may work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions, and loud, prolonged noise.
Restaurant District Manager - Orange County (CA)
Manager job in Irvine, CA
🌟 Join Luna Grill as a District Manager - South Orange County CA
💰 Pay: $90,000 - $110.000 + bonus
📈 Reports to: Regional Director of Operations
🚀 Lead with Impact
This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day.
🎯 What You'll Do
Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence
Partner with managers to build and execute business plans that drive revenue growth and cost control
Conduct regular restaurant visits, coaching and supporting teams in real time
Ensure quality, safety, and guest service standards are consistently met
Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director
Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans
Actively recruit and retain restaurant talent
Maintain a calm, tactful demeanor when dealing with difficult situations.
Collaborate with the Regional Director to execute company initiatives and strategic goals
🌟 Luna Grill Core Values
We are Lunatics - and we mean every bit of it. We live our values in every action and decision:
Social: We build authentic connections - with guests, teams, and each other.
Transparent: We communicate openly, honestly, and respectfully.
Positive: We lift each other up and celebrate wins together.
Prideful: We take ownership of our work and our impact.
Integrity: We do what's right - even when no one is watching.
📆 Your 30/60/90 Days
First 30 Days:
Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans.
60 Days:
Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust.
90 Days:
It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action.
💎 Benefits & Perks
Competitive Pay + bonus potential
Health coverage & paid time off & 401K
Mileage reimbursement for district visits
Continuous professional development and leadership growth
Opportunity to shape culture and develop future leaders
✅ Requirements
5+ years multi-unit District Management experience in foodservice
3+ years restaurant supervisory/management experience (FOH + BOH)
Must be able to work with an office, restaurant, and outside environment.
Must have a flexible schedule including weekends.
Strong P&L, operational, and leadership skills
Excellent coaching, communication, and team-building abilities
Proficiency in Microsoft Word, Excel, PowerPoint
Bilingual (Spanish/English) Preferred
Able to manage multiple projects and timelines
🌟 Why Luna Grill?
We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill!
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law
Boutique Manager
Manager job in Beverly Hills, CA
We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.
Responsibilities:
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Address customer complaints/feedback in a professional manner
Set and monitor store's budget, making every effort to maximize efficiency and profits
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Compile Daily Sales Reports / Monthly Commission Reports
Manage appropriate levels of stock and purchases while staying on budget
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities and follow up on work results
Maintain current knowledge of market/trends
Education & Skills Required:
Previous managerial role as either boutique manager, high-level customer service or hospitality
Strong working knowledge of management best practices
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software, reporting and excel knowledge
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Manager job in Carson, CA
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
Boutique Manager
Manager job in Manhattan Beach, CA
Boutique Manager Needed for
Luxury Contemporary Boutique in Manhattan Beach!
Role: Boutique Manager
Type: Direct Hire - Full Time Hours - Permanent role
Salary: $80k Dependent on experience
Please note:
This is a salaried role without commission or insurance benefits, consistent with boutique retail environments.
We're partnering with a growing specialty boutique to find a passionate, fashion-obsessed Boutique Manager. This is a unique opportunity to join a freestanding, high-touch retail environment known for its curated mix of luxury and contemporary brands-denim, tees, and elevated everyday essentials.
About the Role
This position is ideal for someone who genuinely loves retail, has strong styling experience, and thrives in a hands-on boutique environment. While this is a leadership role, it's more aligned with a
Store Lead
than a traditional large-format Store Manager-perfect for someone who excels on the sales floor while also supporting daily operations.
Key Responsibilities
Provide exceptional styling and clienteling, offering thoughtful recommendations and demonstrating a great eye for fashion.
Lead by example, delivering warm, elevated customer service and strong communication with clients.
Support a small team of 3 - 4 associates
Participate in all aspects of store operations including inventory, merchandising, and general upkeep.
Conduct price matching by checking vendor websites and staying current on competitor sales/promotions.
Utilize Shopify for basic tasks and sales operations.
Maintain a positive, collaborative leadership and management style.
What We're Looking For
A true retail lover with a passion for the boutique experience.
Strong styling background with the confidence to guide customer purchases and build relationships.
Someone with a great eye-trend-aware, detail-focused, and able to merchandise visually and verbally.
A hands-on team player willing to jump in wherever needed.
Experience in specialty stores or luxury/contemporary retail strongly preferred.
Leadership experience-formal or informal-within a retail environment.
If this feels like the next step in your retail journey, we'd love to connect!
ERP Business Manager
Manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
General Manager
Manager job in Torrance, CA
Join ClearChoice Dental Implant Centers as a General Manager
Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team.
Job Type: Full-Time
Salary: $90,000-$100,000 base plus annual bonus potential
Why ClearChoice is the best choice for your career:
•Competitive base salary
• Work in a patient-focused environment with a team that empowers you to succeed
• Enjoy a predictable Monday-Friday schedule-no weekends required
• Take advantage of full healthcare benefits including medical, dental, and vision
• Access a 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure you maintain a healthy work-life balance
• Continuous training and professional development to sharpen your skills
• Thrive in a collaborative, supportive, and mission-driven culture
• Be part of a company where your passion for helping others leads directly to success-both for your patients and your career
What You'll Do:
Lead daily operations of the dental center, ensuring clinical and business excellence
Oversee patient experience and workflow from consultation through treatment
Manage and support a multidisciplinary team of doctors, clinicians, and staff
Implement and drive business strategies to meet performance and financial goals
Ensure compliance with operational standards, policies, and regulatory guidelines
Analyze data to identify opportunities for growth and operational improvement
Partner with the doctor to ensure high-quality patient care and service delivery
Manage center financials including budgets, forecasts, and P&L oversight
Champion a positive, inclusive, and accountable team culture
Support ongoing staff training and development to drive success
Skills and Experience We're Looking For:
5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality
Proven success in leading teams and driving financial results
Strong business acumen, including P&L management and strategic planning
Ability to coach and motivate high-performing teams
Excellent communication, organizational, and problem-solving skills
Experience working in a fast-paced, service-oriented environment
Bachelor's degree preferred; MBA or relevant advanced degree a plus
Why Choose ClearChoice?
ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands.
Ready to Join Us?
Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
General Manager
Manager job in Dana Point, CA
Job Title: General Manager
Department: Executive Office
Supervision Exercised: Hotel Department Heads
Supervision Received: VP of Operations
The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
MINIMUM REQUIREMENTS
Education
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
High school diploma or equivalent with extensive hospitality management experience considered.
Experience
Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
Proven success in hotel operations, sales, financial performance, and team leadership.
Experience with branded hotel systems and compliance standards preferred.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Strong leadership, organizational, and interpersonal skills.
Excellent financial management, forecasting, and analytical abilities.
Proven ability to drive sales initiatives and maintain key client relationships.
Strong communication and presentation skills, both verbal and written.
Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
Demonstrated ability to foster teamwork and uphold service and brand standards.
JOB DUTIES
Leadership & Operations
Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.
Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.
Conduct daily property tours of operational departments, addressing issues proactively through department heads.
Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.
Participate in Manager-on-Duty (MOD) coverage as scheduled.
Ensure all departments adhere to established productivity levels and checkbook accounting procedures.
Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.
Maintain procedures for handling the hotel safe and conduct monthly safe audits.
Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.
Financial Management
Meet all financial review deadlines and corporate reporting requirements.
Conduct monthly financial reviews with department managers and supervisors.
Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.
Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.
Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.
Conduct monthly credit meetings and actively participate in hotel credit and collection policies.
Sales & Revenue Generation
Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.
Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.
Meet with on-site contacts and clients regularly to support ongoing business development and retention.
Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.
Talent Development & Compliance
Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.
Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.
Provide development opportunities through training, mentorship, and participation in corporate training programs.
Ensure service and brand standard training occurs regularly in each department.
Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.
Ensure fair and equitable treatment of all employees in accordance with company and brand policies.
Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance.
Guest Relations & Property Standards
Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.
Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.
Ensure training and accountability for guest service excellence across all departments.
Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.
Additional Responsibilities
Complete required corporate training modules and certifications as assigned.
Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
Luxury Brand Store Manager
Manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
General Manager, Beacon
Manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
Store Manager
Manager job in Los Angeles, CA
About the job
Join the House of AMOUAGE
Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage
Your Mission
As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE
Your Impact
Recruit, train, coach and supervise sales team
Meet sales and financial goals
Oversee inventory management and communicate needs/provide feedback to forecast team
Execute brand visual merchandising
Optimize/leverage sales and promotional materials
Build sales and service strategy and executes on customer outreach
Removes roadblocks and generates solutions for wide range of business and team challenges
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Reporting discrepancies and problems to the supervisor/manager.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Successfully managed a stand-alone store
Led mentored and managed a sales team
Built a successful business from the ground up
Maintains a positive outlook; is motivated and motivating
Works well in an ambiguous environment
Seeks to always improve and do better
Growth and ambitious mindset
Serves others and provides excellent service
Entrepreneurial in nature and eager to learn.
Driven to lead team to execute exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Assistant Store Manager (Fashion Island)
Manager job in Newport Beach, CA
cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible
Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them.
ROLE OVERVIEW
As the Assistant Store Manager, you will be the Manager's ‘right hand', playing an important role in helping to lead and execute all efforts in the store and acting as store leader when the Manager is not present. This person will support in overseeing all aspects of store operations to ensure a superior customer experience and drive the business forward to achieve sales targets. As a brand we thrive on good energy! We are looking for an energetic and inspiring leader who cultivates an inclusive and fun environment while focusing on the development of each individual.
KEY RESPONSIBILITIES
Supporting the Store Manager in the daily business operations of the retail store
overseeing the team
Store opening and closing procedures
Reporting
Inventory management in partnership with Store Manager
Training & performance management in partnership with Store Manager
Leading and guiding the team in all aspects of the day-to-day running of the store
Motivating the sales team in partnership with Store Manager
Tasking team members
Handling of register and POS
Counting and handling cash deposits
Building a loyal client base
Clienteling
Achieve and exceed individual sales goals
Demonstrating excellent customer service
Overall cleanliness and tidiness of shop floor and stockroom
Maintaining store visual standards in line with brand guidelines
Receiving and putting away shipment
Replenishment of shop floor
Assist with any other ad hoc tasks as requested by store manager
YOUR PROFILE
3 years minimum retail operations and/or management experience with a luxury or contemporary retailer
Ability to work a minimum of 40 hours/ week
A passion for fashion and understanding of industry trends
Entrepreneurial mindset with a hand-on can do approach
Ability to collaborate partners and be a team player
Proven track record of building locale clientele, strong sales generation
Strong talent development and leadership skills
Strong attention to detail and business acumen, proven track record of driving business from analytics and team development
Excellent verbal and written communication skills
Proactive with a high level of ownership, accountability, and initiative
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Ability to thrive in a fast environment and adapt to changing business needs
Assistant Store Manager
Manager job in Los Angeles, CA
Join our flagship team at the Brentwood Country Mart!
The Assistant Store manager position is the face of Velvet and represents the brand in attitude, appearance and leadership by styling Velvet product on themselves and customers, supporting the SM in operational excellence and works with the visual merchandising team to bring our collections life.
Essential Duties and Responsibilities include the following:
Sales, Service, and Merchandising Requirements (75%)
Supervise and motivate sales supervisors and associates to drive sales
Greet each and every customer and courteously answer customer questions
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Handle any and all customer service issues as needed with Store Manager guidance/approval
Deliver exceptional customer service and lead by example when assisting clients
Maintain all in-store visual standards with the guidance of the Store Manager
Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
Assist Store Manager in providing the Corporate Buying Department product feedback and requests
Perform point of sales transactions
Other duties at the discretion of the Store Manager and/or Company
Operational Requirements (20%)
Assist Store Manager with communication to the Retail Operations Department
Assist Store Manager with monthly associate schedules
Assist Store Manager with store/personal business expense documentation
Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts
Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom
Assist the daily cleaning of the entire store
Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Assist Store Manager with physical inventory and report final counts
Assist Store Manager with completing daily, weekly, and monthly reports as needed
Other duties at the discretion of the Store Manager and/or Company
HR/Personnel Requirements (5%)
Partner with Store Manager to ensure that each associate is fully trained in her/his position
Uphold the Company dress code for store associates
Partner with the Store Manager to handle any and all personnel issues
Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews)
Qualifications and Other Requirements:
Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
1 to 2 years of previous retail supervisor experience, preferably in a soft goods environment
High School graduate or equivalent; college degree preferred
Excellent verbal and written communication skills
Excellent customer service, sales and clienteling skills
Able to lead in a fast paced, team-oriented environment
knowledge of PC applications
Some experience with retail POS/inventory control systems
Maintain positive team morale
Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):
Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Visions requirements: close vision, distant vision, as well as ability to adjust and focus
Store Manager, Cabazon Outlet
Manager job in Cabazon, CA
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Assistant Manager, Fashion Island
Manager job in Newport Beach, CA
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base hourly range for this role is between $30- $32. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager | The Grove
Manager job in Los Angeles, CA
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman The Grove Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $120,000-$150,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.