Manager jobs in Rowlett, TX - 5,824 jobs

Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Identify and implement process improvements to enhance efficiency and reduce response time. Utilize CRM systems and other tools to track customer interactions and service metrics. Ensure compliance with company policies, industry regulations, and trade-specific requirements. Customer Relations & Satisfaction: Act as the main point of contact for escalated customer issues and work to resolve them effectively. Develop customer retention strategies and gather feedback for continuous service improvement. Analyze customer trends and provide insights to management for business growth opportunities. Reporting & Performance Management: Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels. Generate reports and provide recommendations to improve service standards. Conduct periodic performance evaluations of the customer service team. Qualifications Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education. Minimum of 5 years of customer service experience, with at least 2 years in a managerial role. Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus. Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities. Proficiency in CRM software, Microsoft Office Suite, and customer service platforms. Ability to manage multiple priorities in a fast-paced environment.

A leading real estate services provider is seeking an Industrial General Manager to oversee properties in Dallas, TX. This role involves managing client relationships, ensuring tenant satisfaction, and achieving financial goals. Candidates should have over 7 years of experience in property management, strong leadership skills, and a valid Real Estate license. The position offers competitive benefits and a supportive work environment. #J-18808-Ljbffr

📍 Dallas, Texas (Frisco) Flexible Working 💼 Full-Time 💰 $100-140k per annum About the Company Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore. If you thrive in a high‑growth technology or professional services environment - and you're ready to step into a role with genuine impact and visibility - this could be the ideal next move. Role Overview We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement. You will manage both U.S.-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation. Key Responsibilities 1. Financial & Administrative Coordination Approve expenses and monitor budgets Maintain financial governance across teams and projects 2. Sales Operations & Reporting Oversee CRM processes (Salesforce strongly preferred) Manage accurate pipeline, forecasting, and performance dashboards 3. Outreach & Relationship Support Coordinate outbound operations and engagement workflows Support client communications and follow‑up activities 4. Global Back‑Office Operations Lead and support both U.S. and offshore operational staff Streamline and optimise processes to increase efficiency 5. Client‑Facing Support & Delivery Join client calls and support contract administration Build and maintain strong client and partner relationships Skills & Experience Needed 4-5+ years in operations within technology, business services, or professional services Strong financial and budget management skills Experience working with or supporting large‑scale SaaS or software‑driven organisations Excellent organisational, prioritisation, and multitasking abilities Strong written and verbal communication skills Confidence managing distributed teams across multiple time zones Proactive, solutions‑focused mindset with the ability to build scalable frameworks

Yogurtland Hiring: Training Manager Shift: Monday-Friday Pay: $85,000+/year *Depending on Experience The Training Manager owns the IQ of the Yogurtland organization and, as such, leads the strategic planning, budgeting, development & execution of continuous learning solutions for all workforce levels that position Yogurtland as the smartest brand and leading developer of talent in the frozen treat segment. The Training Manager also leads a team of Field Training Managers who provide franchisees and their associates with the capabilities to successfully open new locations, optimize unit-level profitability and consistently execute our operating model and brand initiatives with excellence. RESPONSIBILITIES Identifies, develops & executes high impact instructional design strategies and learning management systems in alignment with the business & brand goals as well as the learning needs of franchisees and their associates. Stays aware of learning & industry trends to ensure that training deliverables are innovative, relevant & user-friendly. Develops the curriculum, delivery methodologies & most cost-effective platforms to scale learning for new franchisees. Measures post-training performance & surveys franchisee feedback to continuously improve IFT. Makes data-driven decisions to identify organizational learning needs and designs the blending learning platforms, Learning Management System and curriculum that most cost-effectively scales learning across the enterprise workforce. Designs and develops instructor-led training curricula including trainer scripts and materials and participant materials and partners with field learning for implementation. Designs and deploys methodologies to evaluate, analyze & report on training effectiveness. Manages the performance and develops the competencies & skill sets of the Field Training Team. Oversee all aspects of training programs, including registration, enrollment, content development, delivery & evaluation. Leads the design, development, and implementation of training for rollouts, tests, reinvestments, and other initiatives to ensure consistently prominent levels of execution. Develops & manages the onboarding platform for all new YLSC associates. Develops and manages budgets & expenses. Serve on inter-departmental and cross-departmental teams to represent the training team. REQUIREMENTS A bachelor's degree in business, training and organization development, or related field is preferred. Master's degree or equivalent experience a plus 10+ years in learning and development role. Experience in the food service industry preferred. Demonstrated ability to leverage AI-powered tools to design, deliver, and optimize training programs, improve team performance, and streamline operational workflows. Extensive knowledge of instructional design theory and implementation, and modern training methods and techniques Proven ability to complete full training cycle (assess needs, plan, develop, deliver, monitor, evaluate and improve) Advanced organizational skills with the ability to oversee multiple assignments. Proven ability to lead by example and foster mentoring relationships. Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences. OFFERED Benefits Package: Medical, dental, and vision coverage; retirement savings plan; paid time off. Professional Growth: Training, mentorship, and opportunities to work on cross-department projects. Collaborative Culture: A supportive environment that values innovation, teamwork, and diverse perspectives. Employee Perks: Product discounts, access to exclusive events, and additional incentives. Company Overview We are a rapidly growing Food & Beverage (F&B) franchising company with a footprint that spans local and international markets. Our organization includes multiple departments-Store Operations, Marketing, R&D, Human Resources, Financial Accounting, Logistics, Ingredient Manufacturing, Training, Franchise Development, IT, and eCommerce. We foster an environment of innovation, teamwork, and customer-centric service, making us a leading name in F&B franchising.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

Honey Homes is a startup reimagining how homeowners take care of their homes. We're a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs. We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber-and we're still very much in builder mode, not corporate maintenance mode. Learn more: ************************** About the Role We're hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership. This is not a plug-and-play management role. You'll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas. You'll operate at the intersection of: Field operations Team leadership and coaching Customer experience Data, systems, and dashboard analytics Market growth and experimentation What You'll Do Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows) Build scalable operations playbooks while adapting quickly in a fast-moving startup Use data, tooling, and tech-enabled workflows to improve performance and reliability Monitor and act on performance metrics using internal dashboards and dashboard analytics Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion Build relationships with local specialists to extend service coverage Act as a hands-on leader who can switch between strategy and execution as the business grows Establish strong market operations with high customer satisfaction and retention Build and stabilize a high-quality handyman team Improve visit quality, follow-through, and customer trust Launch repeatable processes that scale with market growth Operate confidently using data, dashboards, and tech systems rather than intuition alone What We're Looking For 3+ years in operations, field ops, or general management in a startup or growth-stage company Experience in tech-enabled or marketplace businesses preferred Prior leadership or management experience with distributed or frontline teams Comfortable operating in ambiguity and building systems from scratch Strong analytical instincts; able to use data and tech tools to guide decisions Builder mindset-excited to create, test, and iterate rather than inherit static processes This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution This role is based in Dallas with periodic travel to Austin to support Texas market growth. Compensation & Benefits Salary: $95,000-$110,000 (depending on experience) Equity: All employees are owners at Honey Homes Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO Work Model: Field + office + some flexibility Must be authorized to work in the U.S. (no visa sponsorship) honeyhomes.com Honey Homes - Go-To Handyman for Your Home One trusted handyman for all your home projects, managed in a simple app.

About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale. Responsibilities Channel Ownership & Execution Own all aspect of performance across key performance channels including: Google Ads (Search, Shopping, PMAX, Display) SEO (Technical, On-Page, and Content Strategy) Product Feeds & Merchant Center Potential to expand with new such as Amazon DSP, Bing, etc. Develop and implement strategies to support brand and business initiatives through above key performance platforms Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings Lead keyword research, technical SEO audits, and on-page optimization initiatives Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements Monitor performance and identify growth opportunities through emerging search trends Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers) Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms Feed Management & Optimization Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels Strategy, Innovation & Expansion Identify new growth opportunities including emerging platforms, formats, and targeting strategies Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality. Act as a key stakeholder in defining and refining attribution and measurement frameworks Qualifications 3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments Proven track record of owning and scaling campaigns across multiple performance channels Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console) Experience managing product feeds and familiarity with feed tools and merchant platforms Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions Excellent organizational and project management skills, with ability to work cross-functionally Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar What We Offer Health, dental, and vision benefits Paid parental leave 401(k) with employer match A culture of meritocracy that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

A hospitality services company is seeking an Assistant General Manager to manage daily operations at a luxury airport lounge. Key responsibilities include achieving financial targets, developing staff, and ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's Degree and over 3 years of management experience in hospitality, with strong leadership and communication skills. Competitive compensation and comprehensive benefits are offered, including healthcare and career growth opportunities. #J-18808-Ljbffr

About the Company: Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials. Role Description Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application. Your role: The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application. Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud. Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review. Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards. Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application. Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application. Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time. Work cohesively with other members of the Highway Team in an effort to serve our customers well. Qualifications Prior experience working in an Application Operations team for a software company preferred. Technical aptitude and analytical problem solving skills. Experience with SQL and/or Microsoft Excel is preferred. Excellent communication skills and thrives in a fast paced and urgent environment. Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure. Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application. Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred. Transportation and logistics background is a plus.

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry. **Ideal Candidate must be based in Dallas, Texas** We are looking for a proven leader to assist in expanding our operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further. Position Summary: Reporting to the VP of Operations, the Director of Operations (General Manger Multi-buildings) will be responsible for operational oversight and growth. Develop, lead and manage organization-wide automation deployments, continuous improvement (CI) strategies across multi-site locations/teams. Establish KPIs and other performance goals and objectives. Lead related change management along with Partner relationships. This role will oversee multiple buildings in Dallas, TX and could grow into a regional role overtime, to require 60% - 75% of the time. We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm. Responsibilities: • Develop, maintain and monitor annual operating budget for each business unit. • Supervise the review and adherence to each business unit's budget, P&L and aging reports. • Develop and oversee business forecasting projects. • Work with other senior leaders on product development, pricing and other strategic operational issues. Requirements: Education and/or Experience: Bachelor's degree in supply chain management, Engineering, Computer Science, or a related field. Master's degree preferred 6+ years of progressive experience in related Supply Chain and Logistics positions in a multi-site environment with a focus on automation Proven track record of successfully leading and implementing automation projects in a complex supply chain environment 4+ years of experience in Operations & Automation in Warehousing and/or Logistics functions 3+ years of experience in SAP, WCS, WES or related experience in automation tools Multi-site management experience (locations not areas inside one warehouse.) A MUST Warehouse Distribution experience within an automated facility Solid command of all operational disciplines. Experience managing P&L in excess of $20M plus Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers. Highly developed and disciplined in work ethic, accountability and follow-through. Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff. Ability to manage, lead and develop all operational staff. A team player, able to effectively interact with all aspects of the business (internal as well as external customers). Solid financial and analytical skills including sound business judgment. Proactive and decisive leader for the business with excellent communication skills. Tactical leader with a strategic mindset A Builder, not a Maintainer Bilingual is a plus Passionate Advocate for Customer Service and Continuous Improvement Benefits: We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days. Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Must meet hiring eligibility requirements.

Job Category: F&B Management Posted : December 15, 2025 Full-Time On-site 2417 N Support Rd Suite C120 Dallas, TX 75261, USA Paradies Lagardère is an award‑winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands‑on Assistant General Manager (AGM) with a strong focus on operations to join our team. This role is perfect for a motivated leader who thrives in a fast‑paced, high‑volume environment and has a passion for food quality, kitchen management, and team leadership. Why Join Us? Career Growth & Leadership Opportunities - Develop your career in a dynamic, growing company. Supportive & Fast‑Paced Work Environment - No two days are the same! Company‑Paid Time Off & Holiday Premium Pay - Because work‑life balance matters. 401K Program - Invest in your future. Training & Development - Expand your skills through our online learning system. Associate Recognition Programs - We celebrate success! Dining & Merchandise Discounts - Enjoy perks at our locations. Transportation & Parking Assistance - Making your commute easier. About the Role: As the Assistant General Manager - Full‑Service Operations, oversee operations in both Back of House (BOH) and Front of House (FOH), ensuring seamless kitchen management and an exceptional dining experience for guests. While supporting our dining division, you will play a vital role in kitchen leadership, food quality control, compliance, and team development, fostering a high‑performance and safety‑focused work environment. This role requires strong leadership, problem‑solving abilities, and a hands‑on approach to managing kitchen operations. Bilingual proficiency is a plus. Key Responsibilities: Full‑Service Management: Oversee all Front of House & Back of House operations, including food preparation, kitchen cleanliness, inventory management, equipment maintenance, and to ensure a seamless guest experience and efficiency. Team Leadership & Training: Recruit, train, and develop staff, ensuring they adhere to food safety, operational standards, and company policies. Operational Excellence: Ensure all kitchen processes run smoothly, including food production, portion control, and adherence to recipes. Food Quality & Safety Compliance: Enforce all health, safety, and sanitation standards in compliance with local and company policies (ServSafe Certification preferred). Inventory & Cost Control: Monitor and manage food costs, waste, ordering, and inventory levels to maximize efficiency and profitability. Collaboration with Leadership: Work closely with the team members to ensure efficiency. Problem‑Solving & Decision‑Making: Handle FOH & BOH challenges, such as staffing, food shortages, or kitchen workflow improvements, with a solutions‑focused mindset. Assist in Business Operations: Support the General Manager with scheduling, performance evaluations, and driving restaurant success. What We're Looking For: Strong leadership skills with the ability to motivate and develop a FOH & BOH team. Proven front‑of‑house and back‑of‑house management experience in a fast‑paced environment. Knowledge of food safety regulations, kitchen operations, and cost control strategies. Excellent problem‑solving skills with a hands‑on approach to operations. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Qualifications & Requirements: 2‑4 years of FOH & BOH management experience in a high‑volume restaurant or food service environment. ServSafe Certification or ability to obtain it upon hiring. Strong knowledge of inventory management, food cost control, and kitchen operations. Experience with team leadership, scheduling, and performance management. Ability to thrive in a fast‑paced, high‑volume environment while maintaining quality standards. Bachelor's degree in Hospitality Management, Culinary Arts, or a related field is a plus, but equivalent experience will be considered. Join Our Team & Lead a High‑Performance Restaurant If you are a passionate, hands‑on leader with a strong background in Dining management, we want to hear from you! Apply today and take the next step in your leadership career. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This hands-on management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. Your Impact Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience Building high performance teams, identifying and coaching leaders for Front of House Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards Maintaining a work environment that ensures and promotes food & team safety Incorporating the store's vision, mission, and core values, by using Chick-fil-As model of Genuine Hospitality. Increasing overall restaurant results, working cross-functionally with other store leaders through attending weekly meetings and setting high-level collaborative goals. Background Profile 2 years of Leadership experience Hospitality experience (preferred) Passion for Chick-fil-A's values Benefits: 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range: Monday to Saturday Weekend availability Experience: Restaurant: 1 year (Preferred) Leadership: 1 year (Preferred) At Chick-fil-A Eldorado & Ridge we want to build an outstanding team that works hard and has fun! Our goal is to create a gathering place for the community that gives Team Members an opportunity to grow and develop while providing a REMARKable experience to everyone who comes in contact with Chick-fil-A. Here at Chick-fil-A, every Team Member role is more than just a job, it's an opportunity to gain valuable life skills that will help you succeed in any path of life you choose. Here are some of the great benefits of working at Chick-fil-A Eldorado & Ridge: Owner/Operator Matt Bridges. Matt is a Well-Established Owner/Operator who is known for Genuine Hospitality towards every guest he interacts with. Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Chick-fil-A has the highest customer satisfaction scores for 3 consecutive years Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A is on Forbes Lists for: America's Best Large Employers 2022, Best Employers for Women 2021, & Best Employers for New Grads 2021 Chick-fil-A has awarded $136 million in team member scholarships, with 12,699 winners in 2022.

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list. DESCRIPTION The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to; a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates. The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative. OBJECTIVE Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly Help plan and execute staffing, training, and supervision for all department team members Possess a working knowledge of all department and company policies and procedures Assist in identifying and developing promotional opportunities for the restaurant Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered Conduct interviews and make recommendations of candidates for new hires Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner Conduct and participate in meetings with management and staff Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation Evaluate information to render an opinion or take action based on that information that will impact the department or function Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction Provide administrative, operational, and logistical support as needed Responsible for confidential and time sensitive material Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use Additional duties as necessary and assigned by the Direct Report or their designated representative SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business: Work towards property goals and objectives in conjunction with offsite corporate team. Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff. Exhibits leader qualities and functions as determined by corporate team, to all employees. Additional duties as necessary and assigned. QUALIFICATION STANDARDS A minimum of 5 years of previous food and beverage management and 3 years General Manager experience Have strong leadership abilities, sound judgment, and knowledge of operations Experience working in food-centric concept, high volume but intimate atmosphere Exceptional organizational, verbal and written communication skills Excellent customer service skills and experience working with VIP and regular clientele Ability to multi-task and perform calmly in a fast-paced environment Exceptional organizational, verbal and written communication skills Strong attention to detail Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience Excellent interpersonal skills to communicate with all levels of management and employees Ability to read, write & speak fluent English Strong computer skills are necessary to handle generating reports Flexible schedule Professional appearance and demeanor Must be able to work nights, weekends and holidays as needed Must maintain the mental and physical stamina to work extended shifts and days COMPENSATION AND BENEFITS Competitive Compensation Annual Bonus based on transparent, performance dependent standards Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire Comprehensive dental and vision insurance Paid Time Off Promotional Opportunities Free Shift Meal Benefits: Dental insurance Health insurance Paid time off Vision insurance Shift: 10-hour minimum shift Weekly day range: Every weekend Weekends as needed Experience: Restaurant management: 5 years (Required) General Manager - Steakhouse: 3 years (Required) Food service: 3 years (Preferred) Ability to Relocate: Dallas, TX 75207: Relocate before starting work (Required)

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500. Job Description Design & Engineering Enterprise Tools Analyst · Position is immersed in monitoring tool suites with an understanding of their technical design, functionality and implementation at client. · Provides input and develops technology roadmap for tools to ensure CLIENT remains current. · Partners and collaborates with Design & Engineering, IT Operations, and Enterprise Architecture teams to drive monitoring technology solutions that meet current and emerging CLIENT platform standards. · Drives standardization and best practices for the design and implementation of monitoring tool suites. · Consults with BTS teams to gather requirements and design, test, and implement technical solutions for monitoring infrastructure and application components. · Works closely with the other BTS teams for the integration of 3rd party monitoring solutions into CLIENT enterprise monitoring systems. · Establishes and maintains working relationships with software vendors to secure technical support and product insight on behalf of CLIENT. · Creates business cases in support of new tool procurement or vendor service required to deliver a monitoring solution requested by business. · Works closely with the CLIENT Service Management team to ensure monitoring tool suites provide timely and accurate data to support the ITIL processes (e.g. Incident, Problem, Change, Availability, Config. Management, etc.) · Consults and provides technical direction to CLIENT Service Provider supporting monitoring tool suites with respect to enhancements, upgrades, patching, or run and maintain services. Qualifications Must Haves: · 3-5 years' industry experience · 1 year experience providing administrative support for HP OpenView software suite (aka HP Operations Manager) - (Note: 3-5 years' experience on a similar tool suite is acceptable) · Experience with HP products in this suite include: 1. OM Windows, OM Linux (v9.x) 2. Smart Plug-ins (e.g. WebLogic, JBOSS, Tibco, DB) 3. NNMi (v10.x) 4. Performance Manager (v9.x) 5. Reporter (v4.x) 6. OMi (v10.x) 7. UD / uCMDB (v10.x) 8. SiteScope (12.x) · 1 Year experience working in a VMWare environment · 1 Year experience working with Oracle (10g, 11g, 12c) or SQL Server (2005, 2008, 2012) database platforms. · Possess intermediate experience on Windows server platform and/or Linux (RHEL) server platform. · Possess novice/intermediate scripting knowledge and experience implementing solution based on JavaScript, Perl, Python, Groovy, Ruby etc. · Possesses excellent verbal and written communication and interpersonal skills and the ability to interface with leadership and all levels of CLIENT resources (technical & non-technical). · Ability to work independently, with strong organizational and flexibility skills in a team-oriented environment. · Familiar with ITIL / ITSM principles & processes Preferred/ Nice-to-haves: · Bachelor's Degree in Business, Computer Science or equivalent job experience desired. · Demonstrated continued knowledge acquisition of emerging technologies · Familiarity with other HP products (e.g. HP Business Service Management (BSM), SiteScope, Service Health Reporter) · Experience working with ServiceNow, a plus Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

Saltbox makes the hardest parts of running a small online business simple. Our workspaces transform into modern and flexible office spaces with warehouse suites, and all the perks needed to help small businesses grow. Our Members run small to medium sized eCommerce businesses within a diverse group of industries including Fashion & Apparel, Health & Beauty, Entertainment, Electronics and Household Goods. You can help a small business local to your area! We're looking for an Location Manager to support our Members' success by ensuring our warehouses run smoothly. You thrive on handling a variety of tasks, take pride in solving challenges, and have experience leading teams to enhance customer experiences. Though our locations resemble warehouses, this role offers the chance to empower small business owners and make a direct impact. Core Functions Location and Operations Management Oversee Day-to-Day Operations: Manage occupancy levels, member satisfaction, and budget adherence to ensure smooth facility operations. Ensure Operational Efficiency: Maintain high standards across all building spaces (warehouse, kitchen, office), ensuring reliable and smooth operations. Oversee Daily Building Operations: Allocate tasks, manage daily checklists, and oversee couriers and deliveries to ensure the building is clean, organized, and running efficiently. Member Engagement and Support Conduct Tours and Member Onboarding: Lead tours for prospective members, clearly communicating the value of Saltbox services, and manage a smooth onboarding process for new members. Provide Member Support: Engage directly with members to troubleshoot logistical challenges, assisting them with receiving, organizing, and managing their business inventory. Performance Monitoring and Reporting Monitor and Report on Location Performance: Prepare and analyze weekly operational reports, highlighting trends, successes, and areas for improvement to optimize performance and alignment with company objectives. Team Management and Development Lead and Develop the Team: Manage a team of Member Specialists and Leads, providing them with necessary tools and training to support building operations and offer excellent service. Talent Management and Staffing: Forecast staffing needs, lead recruitment, and ensure smooth onboarding of new hires. Drive Training and Development: Develop and deliver training programs, ensuring that all team members meet Saltbox's high standards of performance and are equipped for professional growth. Foster a Culture of Accountability: Set clear expectations for performance, actively manage individual and team performance, and provide regular, meaningful feedback to encourage continuous improvement. *Other Responsibilities: As required, manage special projects or tasks to support overall company objectives. What You Bring Operational Leadership: You have 3+ years of experience in operations, retail, or logistics, with a proven ability to manage fast-paced environments and streamline processes to drive results. Team Leadership: With 3+ years of leading teams in physical environments, you inspire accountability, collaboration, and continuous improvement. You are confident in managing daily operations and guiding your team independently, even when an onsite manager isn't present. Customer-Focused Communication: You are skilled at building relationships through clear communication, always maintaining a customer-first attitude. Strategic Problem-Solving: You excel at resolving conflicts and identifying solutions to improve operations, ensuring accountability within your team. Organizational Skills: Your strong organizational abilities help you multitask and optimize workflows using data to meet operational goals. Hands-On Leadership: You lead by example, stepping in to support day-to-day operations and motivate your team with enthusiasm and engagement. What We Offer At Saltbox, we believe in fostering a work environment that supports the health and happiness of our employees. We're proud to offer a comprehensive benefits package, including: Medical insurance fully covered for two medical plans, or a low premium for PPO 401K plan options Company-paid long-term, short-term disability, and life insurance Generous paid vacation, sick leave, and holidays Paid parental leave Opportunities for professional development, including job training and a dedicated learning budget Are you ready to join a dynamic and fast-paced start-up? Saltbox is excited to offer this full-time position with a base salary range of $60k-$80k. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job. Join Saltbox. Our mission is to make logistics approachable, accessible, and efficient for all. Listen to what human-centric logistics means to our members. Learn more.

Job DescriptionMaximize your earnings and secure your future at Woodhouse! We have IMMEDIATE OPPORTUNITIES to join our team Spa Concierges earn $17-$22 per hour PLUS a GENEROUS, WORLD-CLASS BENEFITS package. Join Woodhouse Spa, included on Forbes Travel Guide Most Stylish Finds in #FortWorthTexas! Consistently voted Best of Plano Magazine. Woodhouse Spa is the leader in affordable luxury. Woodhouse Spa DFW strives to create a unique spa experience for each of our guests and only achieves this with talented people who have passion for what they do! Woodhouse Spa promises to exceed our guests' expectations, making each visit a truly unforgettable experience. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. The Spa Concierge represents WOODHOUSE to our guests, as the first and last impression, ensuring every interaction, from reservation to checkout reflects a 5-STAR spa experience. You are responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa. The Spa Concierge is responsible for providing guests with necessary intake forms for applicable services, scheduling appointments in Zenoti, answering phones, escorting guests to changing rooms, providing spa clothing and preparing beverages for the guests throughout their stay. You will work closely with therapists to ensure that each guest is comfortable and on-schedule for their treatment(s). The concierge will maintain organization of the changing rooms, quiet room, and service areas and facilitates laundry- wash, dry and folding as needed. The concierge confirms appointments, sells gift cards and educates guests on spa services and retail products. The concierge ensures proper lighting, music, cleanliness, and aromatherapy for the spa. Responsibilities: Answer all calls before the third ring. Utilize knowledge of treatments to tailor the guest experience. Inquire and listen for ways to surprise and delight our guests, noting all details in the appointment notes and providing specific actions for their visit. Review the next days schedule to ensure that all guests appointments are confirmed, special occasions are notated and planned, intake forms are sent, and appointment book is maximized and accurate. Ensure the Relaxation Louge, Changing Lounge and common spaces are always clean, clutter-free, and well-prepared providing a calm, peaceful environment ready for our guests. Anticipate and prepare for each guests arrival by reviewing key notes on each reservation and profile. Warmly welcome each guest and provide world-class hospitality. Ensure each guest had a wonderful experience. Perform the check-out process smoothly and accurately. Close the sale of recommended products through excellent product knowledge. Promote all offers including gift cards and series. Efficiently rebook the guest for future appointments. Show appreciation for our guests at every opportunity. Ideal candidates: Are passionate about the Hospitality and Spa industries and provide elevated experiences for our guests. Are committed to the Woodhouse experience to ensure our guests have a phenomenal and consistent 5-star experience. Have a proven track record in guiding guests with product selections to support spa retail sales goals. Are knowledgeable about our services and can guide guests in selecting services that will meet their needs. Are computer savvy to ensure our guests are scheduled efficiently and effectively. Work closely with our Spa Professionals to support their efforts to service our guests. Are detail-oriented Demonstrate leadership abilities Handle difficult situations with a calm demeanor Are highly effective at multitasking and have excellent customer service skills Understand that serving and helping others leads to personal satisfaction Are flexible and are available to work evenings and weekends Assists coordinator with other duties as needed Preference for 5 years hospitality or retail experience and experience with appointment scheduling systems. Working conditions: Standing for up to 6 hours at a time Walking across spa multiple times during shift and potentially up and down stairs Lifting up to 30lbs Bending, reaching, stooping Repetitive motion Reasoning, problem solving, hearing, speaking Fast/steady paced environment, multiple priorities Frequent customer interactions Ability to adapt to changes Woodhouse Spa is an Equal Opportunity Employer and a drug-free workplace.

Job Description Are you looking for a leadership career in which you have the freedom to incorporate your passions and interests for Hiatus Day Spa • Med Spa into your work, surrounded by talented and interesting people? We're currently seeking a hands-on Spa Manager with a passion to join our rapidly growing team at Hiatus Day Spa • Med Spa. We're interested in hiring someone who is positive and enjoys being in an environment that cares deeply about customers' needs. The ideal candidate is a problem solver, naturally curious and has an open mind. Our company encourages team collaboration, so we're looking for someone who understands the importance of communication, sharing ideas and working together to achieve goals. Is this YOU? A warm, calm and caring demeanor 5 Star customer service with multi-line phone system expertise Sales and education-driven, with a natural ability to cross-book and upgrade, and a passion for growing others in this capacity An acute attention to detail; ability to think on your feet Superior time management and organizational skills Critical conversation and mediation skills with ability to diffuse stressful situations, turn unhappy guests into loyal customers, and to keep your team feeling energized and inspired A responsible; wellness-oriented team player, with a strong work ethic Curiosity and gift of building relationships and engaging people A natural ability to inspire, educate and grow business and people Professional communication skills, both written and verbal At least one year of professional experience in a spa, hotel, salon or high-end hospitality customer service role in management capacity, preferably with spa booking software with an emphasis on high volume booking. Working experience using Google Drive. Prior experience with Zenoti a plus! Excellent organizational and administrative skills to perform diverse operational duties Consistent attendance & punctuality + ability to work weekends and BRIEF OVERVIEW OF RESPONSIBILITIES Evangelize the brand! Exude warmth and a can-do attitude. Supervise employees in a way that makes them want to work for you. Hire, train, coach, goal set, provide disciplinary action (and document), and terminate employees Meet and exceed key performance indicators Demonstrate enthusiastic and outstanding customer service in courteous and attentive manner Educate guests on all services, amenities, & home care to optimize their experience while maximizing books Research and resolve guest-relations issues and employee matters in a timely manner Maintain safety standards and cleanliness, keeping work area clean and equipment properly sanitized Oversee overall "opening day" appearance of the location Oversee inventory and orders Communicate Repair and Maintenance Issues to proper channels Responsibilities: Work with a team of individuals to ensure that all customers receive a quality experience at the spa. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience level: 3 years Shift: 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Monday to Friday Weekends as needed Education: High school or equivalent (Required) Experience: Spa or Retail Management: 2 years (Required) Ability to Relocate: Work Location: In person

Responsive recruiter Maximize your earnings and secure your future at Woodhouse! We have IMMEDIATE OPPORTUNITIES to join our team Spa Concierges earn $17-$22 per hour PLUS a GENEROUS, WORLD-CLASS BENEFITS package. Join Woodhouse Spa, included on Forbes Travel Guide Most Stylish Finds in #FortWorthTexas! Consistently voted Best of Plano Magazine. Woodhouse Spa is the leader in affordable luxury. Woodhouse Spa DFW strives to create a unique spa experience for each of our guests and only achieves this with talented people who have passion for what they do! Woodhouse Spa promises to exceed our guests' expectations, making each visit a truly unforgettable experience. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. The Spa Concierge represents WOODHOUSE to our guests, as the first and last impression, ensuring every interaction, from reservation to checkout reflects a 5-STAR spa experience. You are responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa. The Spa Concierge is responsible for providing guests with necessary intake forms for applicable services, scheduling appointments in Zenoti, answering phones, escorting guests to changing rooms, providing spa clothing and preparing beverages for the guests throughout their stay. You will work closely with therapists to ensure that each guest is comfortable and on-schedule for their treatment(s). The concierge will maintain organization of the changing rooms, quiet room, and service areas and facilitates laundry- wash, dry and folding as needed. The concierge confirms appointments, sells gift cards and educates guests on spa services and retail products. The concierge ensures proper lighting, music, cleanliness, and aromatherapy for the spa. Responsibilities: Answer all calls before the third ring. Utilize knowledge of treatments to tailor the guest experience. Inquire and listen for ways to ‘surprise and delight' our guests, noting all details in the appointment notes and providing specific actions for their visit. Review the next day's schedule to ensure that all guests appointments are confirmed, special occasions are notated and planned, intake forms are sent, and appointment book is maximized and accurate. Ensure the Relaxation Louge, Changing Lounge and common spaces are always clean, clutter-free, and well-prepared providing a calm, peaceful environment ready for our guests. Anticipate and prepare for each guest's arrival by reviewing key notes on each reservation and profile. Warmly welcome each guest and provide world-class hospitality. Ensure each guest had a wonderful experience. Perform the check-out process smoothly and accurately. Close the sale of recommended products through excellent product knowledge. Promote all offers including gift cards and series. Efficiently rebook the guest for future appointments. Show appreciation for our guests at every opportunity. Ideal candidates: Are passionate about the Hospitality and Spa industries and provide elevated experiences for our guests. Are committed to the Woodhouse experience to ensure our guests have a phenomenal and consistent 5-star experience. Have a proven track record in guiding guests with product selections to support spa retail sales goals. Are knowledgeable about our services and can guide guests in selecting services that will meet their needs. Are computer savvy to ensure our guests are scheduled efficiently and effectively. Work closely with our Spa Professionals to support their efforts to service our guests. Are detail-oriented Demonstrate leadership abilities Handle difficult situations with a calm demeanor Are highly effective at multitasking and have excellent customer service skills Understand that serving and helping others leads to personal satisfaction Are flexible and are available to work evenings and weekends Assists coordinator with other duties as needed Preference for 5 years hospitality or retail experience and experience with appointment scheduling systems. Working conditions:· Standing for up to 6 hours at a time· Walking across spa multiple times during shift and potentially up and down stairs· Lifting up to 30lbs· Bending, reaching, stooping· Repetitive motion· Reasoning, problem solving, hearing, speaking· Fast/steady paced environment, multiple priorities· Frequent customer interactions· Ability to adapt to changes Woodhouse Spa is an Equal Opportunity Employer and a drug-free workplace. Compensation: $17.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.