Permanent District Manager
Salary: 140K + 20% bonus
Under the general guidance of the Regional Service Director, the District Service Manager will lead a team of people to drive operational strategies that align with the company's culture and long-term goals to exceed our customers' expectations. This individual provides direct oversight to multiple Service Centers throughout their region. Ensures all locations meet or exceed environmental health and safety, regulatory compliance, DoT regulations, production, financial, and waste management goals within their region. The District Service Manager should have a deep understanding of logistics, planning, and exceeding customers' expectations.
Leadership & Strategy
Provide support to local service centers by coaching and developing managers and/or supervisors within their assigned district, particularly in the management techniques of planning, organizing, and leading through continuous coaching and feedback on performance, and conduct performance appraisals, ensuring alignment with company goals and regulatory requirements.
Makes recommendations and/or approvals on salary adjustments, promotions, transfers, and dismissals within their assigned district.
Provide support and participate in the recruitment and hiring of field leadership and drivers as needed.
Conducts regular meetings to keep teams within their assigned district informed of current issues and events, procedural/operational changes, and new developments in the department and Company.
Accountable to oversee selection, training, and development of an effective, efficient, diverse workforce within their assigned district.
Provide technical support to field staff and managers, assist in the content development and deployment of technical training.
As a continual learner, stay updated on regulations and industry developments.
Safety, Security, and Compliance
Promotes Safety and Security initiatives across the entire team within their assigned district.
Implement, Communicate, and Train safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district.
Train on and Implement safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district.
Initiate actions to assure timely resolution of identified hazards or unsafe conditions and practices within their assigned district.
Customer Experience Management
Supports sales department within their assigned district in the implementation of new accounts, presentation of services, response to inquiries and technical information.
Collaborates with commercial to maintain and monitor existing customer relationships within their assigned district.
Drives superior customer satisfaction through team performance with adherence to customer SLAs and KPIs within their assigned district.
Will act with urgency to resolve customer issues to maintain high service level and grow the business within their assigned district.
Operational Excellence
Implements and communicates continual improvement of productivity standards and team member safety in all phases of the operation in accordance with financial goals within their assigned district.
Route Management
Responsible for route management processes within their assigned district, ensuring alignment with company goals and safety and regulatory requirements, including LTL, Bulk/FTL, pre-service, and post-service execution.
Develop and manage routes to ensure efficient waste collection and transportation.
Technical Services Management
Oversee technical services management processes inclusive of HHW, onsite programs, and lab pack programs within their assigned district, ensuring alignment with company goals and regulatory requirements.
Service Center Management
Responsible for service center management processes, ensuring alignment with company goals and regulatory requirements related to facilities, supply, and asset management.
Responsible for P&L (Profit & Loss) management and performance to financial plan ensuring accuracy and alignment with company financial goals within their assigned district.
Accountable to ensure 10-day management processes align with company goals and safety and regulatory requirements while staying updated on changes to 10-day management regulations and industry standards.
Willingness and ability to travel via automobile, commercial airline and other public transportation up to 40% of the time.
Visits each Service Center in the district regularly to provide direct management oversight for each location.
Willingness and ability to work in a hands-on manner to execute key initiatives and activities.
REQUIRED QUALIFICATIONS
B.S. in an environmental-related field or can demonstrate related equivalent work experience.
Must have 40-hour HAZWOPER training completed and current.
Minimum 7 years' experience in related transportation field including experience utilizing transportation management software systems, Knowledge of DoT regulations and standards, understanding of transportation logistics and planning, knowledge of vehicular maintenance and repair.
Minimum 5 years of proven leadership experience.
Demonstrates knowledge and the ability to stay abreast of applicable regulations and codes, as they apply to the waste industry and those specific to area of responsibility.
Demonstrates the ability to manage within an established budget as well as strong knowledge of budgetary processes, P&L statements, asset management, and project management.
Ability to work independently using initiative and effective communication to solve challenges.
Ability to analyze P&L statements, maintain and track EBITDA levels.
Understands DOT Regulations.
Highly developed verbal and written communication skills including the ability to prepare and deliver presentations to large groups.
Ability to lead and work through others, effective delegation skills.
Highly proficient computer skills and familiarity with software applications.
Ability to analyze, draw conclusions and develop actionable improvements from complex data.
Ability to plan and organize, experience in formal project management ideal.
Proficiency in change management methodologies and practices.
Proven ability to interact with customers and manage SLAs and relationships.
Knowledge of lean management, Six Sigma, or other continuous improvement methodologies is a plus.
$78k-112k yearly est. 2d ago
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Service Manager
Frontmatec
Manager job in Kansas City, MO
Job Summary / Mission
The Service Manager's focus is to maintain a high level of customer service. The Service Manager is responsible for ensuring timely and efficient resolution of customer issues, regional personnel management, and development, and supporting the Regional and Group goals as a member of the Service Solution Management Team.
Department: Service Solutions
Report to: Director of Service Solution
Key Responsibilities
· Participate in the DMS (daily management system) and participate and support problem-solving activities for the service and remote support departments.
· Manage personnel and processes.
· Represent the company by traveling to key customer sites to manage critical issues with all Frontmatec products.
· Develop standards for and participate/coach proper customer entrance/exit meetings.
· Build and maintain positive and lasting relationships with our customers to understand their needs, preferences, and expectations.
· Collaborate with various departments and clients on problem solving
· Manage department activities to AOP (annual operating plan)
· Oversee the onboarding of new field service & remote support technicians with the field service and remote support supervisor.
· Monitor the productivity of the Service & Remote Support Team.
· Support and optimize procedures between the company's various departments in accordance with the company's overall strategic plan.
· Manage the field service and remote support supervisors.
· Manage the processes of job planning, scheduling, and the coordination of training plans for field service and remote support jobs and personnel
· Participate to the development of the CRM
· Coordinate with Human Resources for the recruitment, hiring, onboarding, and, if necessary, the termination of all Service Technicians.
· Workforce planning oversight and deciding priorities when needed.
· Perform mid-year and annual reviews of all direct reports along with setting annual goals.
· Monitor and maintain the health and safety of all employees - provide training opportunities regarding updated laws, codes, and guidelines as necessary.
· Supervise and follow up on plans and budgets, including economic reporting and reporting of actual results of completed projects as they relate to the After Sales Service Department.
· Support and work with the company's Engineering, Production, & QA Departments in order to secure the product quality - as well as follow up on QA cases.
Required Knowledge, Skills, and Abilities:
Key Competencies
· Advanced planning and organizing skills with the ability to handle multiple assignments
· Strong communication skills
· MS Office proficiency
· Data gathering and analysis.
· Problem analysis and solving
· Presentation skills
· Facilitation skills
· Coaching skills
· Adaptable
· Team player
Education and experience
· Bachelor's degree in a related field or equivalent work experience.
· Proven experience in departmental management, client management, or related roles.
· Strong organizational skills with the ability to multitask and prioritize tasks effectively.
· Excellent communication and interpersonal abilities to build and maintain strong relationships with clients and team members.
· Problem-solving and critical-thinking skills to address challenges and make informed decisions.
· Proficiency in using various computer software and tools for documentation and reporting.
· Knowledge of relevant industry regulations and best practices is an advantage.
Working conditions
· This job requires the ability to sit, stand or walk for long periods of time
· This job requires the ability to climb a ladder
· This job requires the ability to lift 50 lbs.
· This position requires the ability to travel to customer locations foreign and domestic (up to 35%)
· This job may require evening and weekend hours.
· When at a customer you may encounter working conditions that are hot, cold, wet and in a slaughtering / butchering environment.
$46k-76k yearly est. 5d ago
District Manager D 2002 St. Joseph MO
Advance Stores Company
Manager job in Saint Joseph, MO
D 2002 with require travel in and around the St Joseph area up to a 200 mile radius.
What is a District Manager?
A District Manager is the senior leader in the district. The District Manager must be knowledgeable of all facets of store operations in order to successfully grow Retail and Commercial market share. Each District Manager must be committed to leading and inspiring our team, helping our DIY and Commercial customers succeed, while growing sales and profitability with integrity.
Primary Responsibilities
Achieve or exceed district total sales and profitability goals
Ensure commercial customer retention & relationship growth in the market
Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
Ensure proper staffing levels throughout the district
Ensure execution of all inventory & operational standards within the district
Conduct regular store visits providing action plans to achieve full market potential.
Teach business acumen by review of profit and loss statement with GM's
Communicate effectively and appropriately to stores and support staff
Embrace diversity and foster a respectful environment for both customers and team members
Secondary Responsibilities
Assist region/area in other functions upon request
Success Factors
Knowledge of store operations and processes
ASE P2 certified or ASE ready equivalent
Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
Accountability, coaching & feedback skills
Ability to execute and train all store operational processes, procedures and team member/customer standards
Ability to use and train, testing and diagnostic equipment for DIY services
Effectively use Excel, Word, Outlook and PowerPoint computer programs
Essential Job Skills Necessary for Success as a District Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required, PowerPoint preferred)
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc.
Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations)
Define problems, collect information, establish facts, draw valid conclusions and effectively resolve issues independently
Think strategically, analyze issues and options, and effectively manage and facilitate change
Effectively delegate and supervise projects to ensure timely and quality execution
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a District Manager up for Success
3-5 years of experience managing a team of 10- 20 General Managers who supervise from 10-30 Team Members in a fast-paced and highly dynamic retail environment
Proven track record in meeting sales and gross margin targets in a multi-unit environment
Successful experience managing profitability; proven financial and business acumen
Education
High school diploma or general education degree (GED) Bachelor's degree in business or a related area preferred
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for bonus based on individual and group performance.
$450 Car Stipend
$50 Phone Stipend
Gas card
Company Laptop
LTI $10k/yr annually, vests over 3 years period, 1/3 each year
BONUS
Bonus is calculated off 2 metrics
Metric 1: 1.8% District Comp sales (sales this year vs last year)
Metric 2: .11%% controllable profit dollar (profitability of the products sold after costs of labor shrink and mydelivery are removed)
Bonus is paid on quarterly basis
BENEFITS
Benefits: 1st Day of 401k Eligible (Fully Vested & up to 4%), company match after 1 year
After 30 Days: Medical, Dental, Vision, 401k PTO, Life, STD/LTD, pet insurance, and EAP.
Multi-unit Experience (3 or more locations they manage)
Set up expectations of overnight traveling in areas with a larger region to cover. Add this to Intake call for DM's.
District Managers will oversee 12-15 stores, each store contains a General Manager, a CPP and an RPP and 6-30 team members based on volume level of the store. District Managers are expected to be engaged and involved with the field, you will visit multiple stores scheduled and unscheduled each week. In addition to in person visits you will also hold virtual conference calls via Microsoft Teams and phone calls with your direct reports to announce policy changes, sales metrics, and leadership development. Travel to stores and commercial clients usually occurs on Tuesday - Saturday and Mondays are admin days and may also require overnights based on area of coverage. You will ensure compliance and safety standards are being met and hold the general manager accountable to delivering on sales, safety, operational and training metrics. These metrics are reported monthly on a P&L statement, and you will hold monthly P&L conference calls with your direct reports to discuss wins and opportunities.
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$64k-108k yearly est. Auto-Apply 9d ago
Customer Service Manager
Riverside Transport, Inc.
Manager job in Kansas City, KS
Primary Purpose and Essential Functions The qualified individual will be responsible for leading and managing all aspects of a logistics operation to ensure consistent high-level service quality and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibility of ensuring all requirements are met company-wide regarding Customer expectations.
* Lead and solicit business from dedicated or expedited customers by using monthly average capacity. Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers. Customer Service Manager will give available lanes to department and depending on capacity of freight verse driver availability, department head is responsible for bidding available lanes.
* Oversees customer service team who serves as Customer's first line of communication and refer customer to the proper departments if/when necessary (i.e. Business Development, claims, etc.) Responsible for managing service issues by researching and ensuring coding of all applicable service failures in the system to support accurate service reporting. Responsible for staff that is monitoring and tracing loads so that follow up can be made to Customers regarding late pickups and or deliveries; as well as any other changes that may occur. Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of Customers.
* Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management
* Manage on-site customer service group and customer sites.
* Maintains knowledge of customer contractual requirements relative to trailer pools in order to keep turns at the level set to gain optimum utilization of company equipment.
* Responsible for managing EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.
* Create monthly reports regarding service levels for customers as well as participate on any service-oriented conference calls to supply definition.
* Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients.
* Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company and customer requirements.
* Ensuring the customer service team upholds the values and behaviors taught in the speed of trust.
* Disclaimer the job description is not intended to be comprehensive list of duties and responsibilities and duties and responsibilities may change without notice.
$33k-58k yearly est. 5d ago
District Manager
Popeyes
Manager job in Kansas City, MO
The District Manager provides overall leadership and direct supervision of 5-10 restaurants to ensure that each Restaurant General Manager meets the period budgets. The DM is the leader in their area; drives excellence in day-to-day operations of the restaurants; trains, coaches, and supports managers; plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates GM's, Assistant Managers, Shift Managers and Restaurant Teams. The DM will directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
Responsibilities include:
Provides leadership for each GM in the area to ensure customer satisfaction.
Leads the way by working with each GM in the area to meet budgeted labor and purchase goals; utilizes available reports to identify opportunities; ensures that correct operational procedures are followed at all times.
Partners with each GM in the area to build sales over last year's sales achievement.
Accountable for coaching and training GM's, Assistant Managers, and Shift Managers for operational excellence; supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team members and managers.
Maintains and drives a top-notch level of cleanliness in their locations.
Aggressively develops and maintains GM, Assistant Manager and Shift Manager staffing levels; commits to selection process; monitors restaurant-level staffing.
Executes the highest standards of Food Safety, local health and safety codes, and company safety and security policies.
Recognizes and motivates efforts throughout the area.
Is resolution oriented in all restaurant-level Employee Relations activities; provides needed Employee relation assistance to GM's. Is proactive in addressing Employee Relation needs in the area.
Demonstrates team work and shares Best Demonstrated Practices with other DM's.
High level of written and oral communication
Multi-tasking is a must
Travel within designated area required
$64k-108k yearly est. 60d+ ago
District Manager
Rochester Midland Corporation 4.1
Manager job in Kansas City, MO
The District Manager plans, organizes, directs, and controls the district sales and service operations of the Company. This includes revenue growth, sales budgets and forecasts, territory development, sales and customer training, and other customer relations as needed.
ESSENTIAL JOB FUNCTIONS
Build and maintain strong relationships with existing customers and prospective customers within district
Develop and execute sales strategies to achieve revenue and profitability targets of district
Identify new business opportunities and expand market share within assigned district
Lead and manage districts FSE team to deliver exceptional on-site customer support
Coordinate district's service schedules as needed, ensuring timely delivery of on-site services and solutions
Support the use of RMC product technology including corrosion and scale inhibitors
Develop and implement objectives in conformance with overall Water Energy Division goals for profitable sales growth, customer service, and personnel development
P&L responsibility for the district including sales forecast and budget, analysis of market potential, and industry opportunities
Manage team core competencies including technical knowledge, business management, and sales methods toward specific territory sales targets
Develop personnel, evaluate team performance, and make recommendations designed to attract, motivate, and retain qualified individuals
Keep abreast of the latest technology, product development, marketing and sales through reading, attendance at seminars and conferences, etc.
Embrace and model RMC values and culture
Other duties as required
EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:
Bachelor's Degree, preferably in a science field
EXPERIENCE:
8 years performing direct sales duties in the Water Treatment industry
3-5 years management responsibilities are required, preferably involving sales in related industries
Extensive knowledge of sales management, direct sales methods/techniques,
Extensive knowledge of Water Treatment technology, applications, and procedures
SKILLS:
Ability to deal with people at all organizational levels
Strong business acumen
Leadership, team building
Analytical, administrative, motivational, organizational, planning, persuasion, problem solving
Excellent oral and written communications skills
Personal computer and related software skills
COMPETENCIES:
Managing Vision and Purpose
Feel for the Business
Financial Judgment
Priority Setting
Strategic Agility
All sales Manager Competencies to include:
Business Acumen
Developing, Coaching, Directing, Managing and Delegating to Others
Building Effective Teams
Managing Change
Customer Relations, with Customer Solutions Focus
Hiring and Staffing
Effective Communication, including Trust, Teamwork & Interpersonal Savvy
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit or stand for extended periods of time
Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
Ability to perform repetitive keyboarding activities and operate general office equipment
Extra hours and some travel are required
SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.
$94k-116k yearly est. Auto-Apply 5d ago
Restaurant District Manager - Fast Casual - Kansas City, KS
HHB Restaurant Recruiting
Manager job in Kansas City, KS
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in Kansas City, KS
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$70K - $80K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
$70k-80k yearly 8d ago
Assistant Area Manager
Amherst Holdings LLC
Manager job in Kansas City, MO
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Assistant Area Manager is responsible for assisting in leadership, direction, and oversight in the day-to-day field and customer service operations of a Main Street Renewal branch office. The branch operations consist of three departments: customer service, maintenance, and renovation/turnover. Success in this role will be achieved by properly managing, retaining, and training quality staff; meeting company Key Performance Indicators (KPIs); evaluating profit and loss performance; devoting time in the field to audit homes to ensure company quality standards are met and enforced, and compliance with all company policies and procedures. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
* Oversee the customer service policy and procedures by managing the following: scheduling of in-house maintenance techs; the point of contact for asset/resident escalations, day-to-day resident inquiries, connecting with MTM residents, reputation management, etc
* Reviewing urgency and details of open work orders brought to ensure residents and assets are promptly tended to
* Assist managers and departmental partners with any escalated issues by researching, problem-solving and customer service skills.
* Maintain communication with HOA partners in the market, attend/schedule HOA hearings for violations, act as a liaison between resident and HOA partner, etc
* Community management oversight which includes performing/managing routine inspections assess for potential violations, reporting, vendor management, builder management, etc
* Attend eviction hearings, oversee occupancy checks, and schedule lockouts with the attorney/sheriff's office when necessary.
* Ensure all managers and employees are knowledgeable of and in compliance with company policies and procedures by sufficiently training all staff and using corporate reporting and audits!
* Monitor property repair quality for initial, turnover, and retail homes to ensure all homes are being held to company standards and are move-in ready by performing quality inspections by use of inspection reports, marketing photos, and details of repair scope.
* Manage self-showing locking devices for each asset which includes inventory tracking.
* Perform/schedule securing inspections following reports of potential scam/squatter issues of in-repair/marketed homes; the point of contact for any confirmed squatters and professionally explaining and executing on resolution; managing necessary repairs following gaining possession of the asset.
* Regularly review company Key Performance Indicators (KPIs) and coach for areas of opportunity. Additionally, responsible for NOI of the branch which is directly tied to KPIs
* Responsible for employee training, disciplinary actions, and performance reviews while promoting a positive work environment.
* Lead/participate in group projects with fellow peers and team members to research and improve business operations.
* Expected to learn all aspects of the assistant area manager role and prepare for the possibility of taking over a new or established branch.
* Comply and enforce all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws by maintaining proficient knowledge of all applicable rules, laws, regulations, etc
What you will need to have:
* Bachelor's degree preferred or a minimum of 1-3 years as a supervisor or manager with an emphasis on maintenance, renovation, customer service, and asset management.
* Management experience with a minimum of at least five direct reports.
* Successful financial management experience, including profit and loss reports and budgets required.
* Possesses excellent communication and people skills.
* Proficient with Microsoft Office, including Outlook, Excel, and Word; as well as project and tenant management systems.
* Must possess valid driver's license.
* Must be able to multi-task in a fast-paced work environment.
Our full-time employee benefits include:
* A competitive compensation package, annual bonus, 401k match
* Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
* Employer-paid benefits (medical, dental, vision, health savings account)
* Professional career development and reimbursement
* Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
* Backup childcare offered through Bright Horizons
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
$34k-50k yearly est. Auto-Apply 11d ago
General Manager
Firstservice Corporation 3.9
Manager job in Kansas City, MO
The Company: As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties.
Job Overview:
The General Manager is the single point of contact in the community, enhancing communication and overseeing the onsite staff and operations. The General Manager is responsible for overseeing the buildings projects and adhering to and executing the mission and vision of the Board and community.
Location:
1101 Walnut Street Kansas City, MO 64106
Your Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
* Provide leadership and direction in the development of short-term and long-range plans.
* Provide leadership to each board meeting, including agenda support, and written and oral reports. Provide summaries of each meeting with appropriate follow up.
* Develop recommendations for goals and action plans to achieve Board objectives.
* Make recommendations to the Board as to any potential changes.
* Lead annual goal setting.
* Support the activities of the various Board sub-committees.
* Encourage a seamless connection between the Board of Directors and committees.
* Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
* Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
* Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
* Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
* In partnership with the Board, create and implement the annual working budget, subject to approval by the Board of Directors.
* Monitor and report on the monthly financial position of the association.
* Possess knowledge of all Community Governing documents and provide recommendations on revisions.
* Provide due diligence for the protection of client's funds, property and assets against all reasonably foreseeable contingencies or losses.
* Review organization structure, job descriptions, and functions.
* Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.
* Partner with public, private and volunteer organizations to provide community services when necessary.
* Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
* As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations.
* Identify, develop and implement programs to meet community needs.
* Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
* Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of community management and community programming.
* On-site visibility throughout the common areas and facilities.
Supervisory Responsibility:
* On-site staff as applicable
Additional Responsibilities:
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills and Qualifications:
* Bachelor's Degree in Business or related field from an accredited college or university, and three years of experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or willing to obtain them within one year.
* A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
* Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
* Understanding of physical building management, Condominium law, financial planning and law affecting property management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Is committed to continual learning as evidenced by attendance at industry programs and industry and educational opportunities that enhance interpersonal skills.
* Display strong written skills and publish appropriate documentation as directed to create the legacy for the corporation; particularly in the area of operations, and relationship management.
* Directly interact with the staff of the association/community and the designated Board of Directors within the governance model for the purpose of advisement and ultimate implementation of Board directives.
* Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.
* Display a community posture that positively represents the vision of the association/community.
* Effectively communicate to instill confidence in the homeowners that reside within the community as well as the public that may interact through designated programs.
* Intermediate knowledge of Microsoft Applications, especially Word and Excel.
* Must be goal minded and possess a self-starting drive to get the job done.
* Ability to listen to others, collaborate, and resolve conflict.
* Protect the confidential nature of the work as appropriate.
* Executive decision-making capabilities.
* Demonstrates good client interaction and visibility.
* Demonstrates effective oral and written communication skills.
* Organizational and time management abilities with the ability to implement and monitor progress for successful completion; working well under pressure and deadlines.
* Excellent problem solver; demonstrates ability to use creative alternatives.
* Working knowledge of legislation impacting property management.
* Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
* Strong ethical practices.
* Must be present at the building in a full-time status (40 hours/week) and additional hours as needed.
* Must be able to operate a motor vehicle, possess a valid driver's license and must not have a record of a revoked or suspended license.
Tools and Equipment Used:
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 25lbs.
* Must be able to sit for extended periods of time.
* Must be able to stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel:
* Within the Kansas City metropolitan area. Must possess a valid driver's license and insurance, and must not have a record of a revoked or suspended license as determined upon review of the motor vehicle driving report or record in accordance with applicable law.
* Must possess the minimum essential motor vehicle insurance
* Must have a personal vehicle that will be used for business purposes (mileage reimbursement provided).
What We Offer:
As a full-time, exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation:
$80,000 - $85,000
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$80k-85k yearly 18d ago
Assistant Area Manager
Main Street Renewal 3.9
Manager job in Kansas City, MO
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Assistant Area Manager is responsible for assisting in leadership, direction, and oversight in the day-to-day field and customer service operations of a Main Street Renewal branch office. The branch operations consist of three departments: customer service, maintenance, and renovation/turnover. Success in this role will be achieved by properly managing, retaining, and training quality staff; meeting company Key Performance Indicators (KPIs); evaluating profit and loss performance; devoting time in the field to audit homes to ensure company quality standards are met and enforced, and compliance with all company policies and procedures. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Oversee the customer service policy and procedures by managing the following: scheduling of in-house maintenance techs; the point of contact for asset/resident escalations, day-to-day resident inquiries, connecting with MTM residents, reputation management, etc
Reviewing urgency and details of open work orders brought to ensure residents and assets are promptly tended to
Assist managers and departmental partners with any escalated issues by researching, problem-solving and customer service skills.
Maintain communication with HOA partners in the market, attend/schedule HOA hearings for violations, act as a liaison between resident and HOA partner, etc
Community management oversight which includes performing/managing routine inspections assess for potential violations, reporting, vendor management, builder management, etc
Attend eviction hearings, oversee occupancy checks, and schedule lockouts with the attorney/sheriff's office when necessary.
Ensure all managers and employees are knowledgeable of and in compliance with company policies and procedures by sufficiently training all staff and using corporate reporting and audits!
Monitor property repair quality for initial, turnover, and retail homes to ensure all homes are being held to company standards and are move-in ready by performing quality inspections by use of inspection reports, marketing photos, and details of repair scope.
Manage self-showing locking devices for each asset which includes inventory tracking.
Perform/schedule securing inspections following reports of potential scam/squatter issues of in-repair/marketed homes; the point of contact for any confirmed squatters and professionally explaining and executing on resolution; managing necessary repairs following gaining possession of the asset.
Regularly review company Key Performance Indicators (KPIs) and coach for areas of opportunity. Additionally, responsible for NOI of the branch which is directly tied to KPIs
Responsible for employee training, disciplinary actions, and performance reviews while promoting a positive work environment.
Lead/participate in group projects with fellow peers and team members to research and improve business operations.
Expected to learn all aspects of the assistant area manager role and prepare for the possibility of taking over a new or established branch.
Comply and enforce all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws by maintaining proficient knowledge of all applicable rules, laws, regulations, etc
What you will need to have:
Bachelor's degree preferred or a minimum of 1-3 years as a supervisor or manager with an emphasis on maintenance, renovation, customer service, and asset management.
Management experience with a minimum of at least five direct reports.
Successful financial management experience, including profit and loss reports and budgets required.
Possesses excellent communication and people skills.
Proficient with Microsoft Office, including Outlook, Excel, and Word; as well as project and tenant management systems.
Must possess valid driver's license.
Must be able to multi-task in a fast-paced work environment.
Our full-time employee benefits include:
A competitive compensation package, annual bonus, 401k match
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
Employer-paid benefits (medical, dental, vision, health savings account)
Professional career development and reimbursement
Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
Backup childcare offered through Bright Horizons
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
$35k-44k yearly est. Auto-Apply 12d ago
Zone Manager
Spencer's and Spirit Halloween
Manager job in Kansas City, MO
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It's Scary!”
At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
We offer a comprehensive benefits package that includes:
Flexible work environment
Career advancement
Competitive base salary
Bonus opportunity
Vacation, Personal, Sick and Holiday pay
Medical, Dental, Vision, Disability, Life and AD&D insurance
401k with a company match
30% merchandise discount
The Zone Manager's primary job function is to be fully accountable for the success of an assigned group of districts and driving sales by directing all operational aspects of district and store operations. The Zone Manager is responsible for ensuring that Multi-Unit Leaders make certain that their store staffs maintain clean, well-organized, and properly merchandised stores at all times and that all policies, procedures, and controls are followed. Responsible for overseeing all aspects of inventory control to ensure store shrink is within company guidelines by protecting company property and assets. The Zone Manager serves as the key strategic partner, and maintains a constant awareness of our competition within an assigned region. Responsible for establishing and maintaining ethical standards as a representative of Spirit Halloween. Sets an example to peer group and reporting team in ethical decision making. The Zone Manager is responsible for scouting markets within their defined area to verify and/or identify viable locations for the upcoming season.
#Spirit
Responsibilities
Manage and direct a geographic region normally consisting of multiple districts within the Zone.
Responsible for scouting and developing in depth knowledge of assigned market.
Responsible for identifying any & all viable retail locations in preparation for the upcoming season.
Responsible for suggesting sales plans based on historical data in market.
Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers.
Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors.
Responsible for scheduling all initial fixture and merchandise deliveries within Zone.
Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved.
Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations.
Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention..
Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations.
Oversee District & Store Manager implementation strategies to meet all store performance goals.
Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently.
Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained.
Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations.
Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct.
Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked.
Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment.
Ensure that all associates treat one another and our customers with courtesy and respect.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
#Spirit
Pay Range $85,500.00 - $115,047.00
$30k-42k yearly est. Auto-Apply 50d ago
Hotel Assistant Manager
Holiday Inn Kansas City Downtown 4.1
Manager job in Kansas City, MO
Job DescriptionWe are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!Compensation:
$50,000 - $55,000
Responsibilities:
Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Qualifications:
You must have 3 or more years of experience working in the hospitality field
You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
Showcase exceptional organizational, communication, and problem-solving skills
Previous experience managing a team is required; preferably in a hospitality role such as department manager
Proven customer service experience as a manager; strong guest-focused mentality
About Company
Welcome to the Holiday Inn Kansas City Downtown!
We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car.
The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).
The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.
$50k-55k yearly 20d ago
General Manager
Golden Eagle Casino 3.8
Manager job in Horton, KS
Job DescriptionSalary: Negotiable Salary
DEPARTMENT: Administration
SUPERVISOR: Tribal Council
WAGE: SALARY
EXEMPT (Y/N): Yes
GAMING LICENSE: Category I
Directs and coordinates activities of Casino to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following (other duties may be assigned):
Plans, develops and implements Casino policies and goals.
Coordinates activities of all departments, including Gaming, Administration, Human Resources, Finance and Accounting, Surveillance, Security, Facilities, Environmental Services, Food & Beverage, Marketing, and to effect operational efficiency and economy.
Staff and supervise department managers.
Directs and coordinates promotion of the Casino to develop new markets,
increase share of market, and obtain competitive position in the area.
Establishes the budget for approval by the Tribal Gaming Commission and carefully monitors flow of revenue and expenditures on a regular basis.
Maintains an open line of communication with the Tribal Gaming Commission and meets with them on a regular basis.
SUPERVISORY RESPONSIBILITIES:
Manages Department Managers who supervise team members in the Gaming Division, and the following Departments: Administration, Human Resources, Finance and Accounting, Facilities, Security and Surveillance, Marketing, Food and Beverage, and Guest Relations. Responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one non-supervisory team member.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
ACCESS TO SENSITIVE AREAS AND INFORMATION:
Access to minutes of the meetings of the Board of Directors.
Access to all Casino financial data.
Access to all physical areas owned and operated by the Casino, except access to sensitive areas only when accompanied by Security; access to the Surveillance Room is prohibited.
SIGNATORY ABILITY:
All contractual obligations of the Casino.
All bank accounts of the Casino.
Complimentary food and beverage individual certificates.
Assisted by the Comptroller, develops and maintains internal controls to ensure the security and integrity of cash handling.
Assisted by the Security Manager, develops and maintains procedures that ensure the physical security of the premises, the safety of customers and
team members, the prevention of fraud and the honesty of all games.
Develops and monitors Casino procedures to meet the requirements of the Compact and Tribal Gaming Commission.
Ensures the production of regular and special reports on all aspects of Casino operations for the Tribal Gaming Commission on a timely basis.
Supervises the training and skill development of all Casino team members,
directly and indirectly preparing them for additional responsibilities.
Oversees the conduct of pre-employment and on-the-job training.
Overall direction of marketing and promotional programs, including advertising, special events and complementary use.
Exercises final authority over the hiring and termination of all shift and hourly rate team members and makes recommendations on the continued employment of salaried team members.
Sets the policies and procedures for the acquisition, maintenance and disposal of physical assets.
Confers with administrative personnel and reviews activity, operating, and marketing reports to determine changes required on programs or operations.
Directs preparation of directives to Department Managers outlining policy, program, or operations changes to be implemented.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree (B.A.) from four-year college or university; and four to ten years related experience and/or training; or equivalent combination of education and experience.
$32k-63k yearly est. 6d ago
Veterinary Business Manager
Petfolk
Manager job in Missouri City, MO
Petfolk Missouri City - Coming soon 2026!Veterinary Business Manager
Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations
About the Role
At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams.
As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected.
This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk.
What You'll Do
Client Experience & Hospitality
Lead from the floor, greeting clients and setting a tone of warmth and professionalism
Proactively step into service gaps to maintain a seamless experience
Resolve client concerns with empathy, confidence, and professionalism
Team Leadership & Culture
Infuse a service-first mindset across your team - think “Ritz-Carlton for pet care”
Coach team members on communication, body language, and client interactions
Drive team engagement through daily huddles, recognition, and feedback
Hospital Operations
Manage daily staffing and schedule alignment based on client demand
Monitor clinic flow and make real-time adjustments to eliminate bottlenecks
Ensure hospital opens and closes in a clean, prepared, and professional state
Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms
Business Performance & Growth
Own key metrics: appointment capacity, revenue, rebooking, client retention
Oversee labor budgets, payroll, and inventory management
Collaborate with Regional Leadership on business planning and strategic growth
What You Bring
2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic)
A natural leader and connector who thrives in client-facing roles
Strong operational instincts and attention to detail
Excellent communication and conflict resolution skills
Comfort with data, metrics, and continuous improvement
Compensation & Benefits
Equity Ownership (Stock Options)
Profit-Share Potential
Generous PTO + Paid Holidays
Health, Dental, Vision, Disability & Life Insurance
Employee Discounts & Petfolk Swag
Path to Business Partner
At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step.
If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center.
As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk.
Why Petfolk
We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard.
Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful.
Join us in building the future of veterinary care - one incredible experience at a time.
This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
$35k-66k yearly est. 12d ago
Assistant Manager - Kansas City Legends
The Gap 4.4
Manager job in Kansas City, KS
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$27k-38k yearly est. 60d+ ago
01065 Store Manager
Cosmoprof 3.2
Manager job in Kansas City, KS
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$27k-35k yearly est. Auto-Apply 60d+ ago
General Manager
EŌS Fitness 3.9
Manager job in Missouri City, MO
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
EōS Fitness is seeking a highly motivated and sales driven leader to take on the role of General Manager. Reporting to the District Sales Manager, the General Manager must be passionate about sales and dedicated to helping members achieve their health and wellness goals. As General Manager, you will work to improve sales, overall processes, and develop a team of leaders to do the same. You and your team will create connections with prospective members, facilitate their membership journey, and ensure their success. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants.
Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups.
Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
2 years of sales management experience.
3-4 years of customer service experience.
Prior experience or strong interest in the fitness industry.
Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
Excellent relationship building and influencing skills with people at all levels and in all functions.
Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
Excellent MS Office skills.
And, of course, someone who embraces our Core Values!
Requirements:
Must successfully pass background check.
CPR certification required within 30 days of hire.
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
Salary Pay Range
$58,656 - $100,000 USD
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$25k-32k yearly est. Auto-Apply 12d ago
District Manager
Rochester Midland Corp 4.1
Manager job in Kansas City, MO
The District Manager plans, organizes, directs, and controls the district sales and service operations of the Company. This includes revenue growth, sales budgets and forecasts, territory development, sales and customer training, and other customer relations as needed.
ESSENTIAL JOB FUNCTIONS
* Build and maintain strong relationships with existing customers and prospective customers within district
* Develop and execute sales strategies to achieve revenue and profitability targets of district
* Identify new business opportunities and expand market share within assigned district
* Lead and manage districts FSE team to deliver exceptional on-site customer support
* Coordinate district's service schedules as needed, ensuring timely delivery of on-site services and solutions
* Support the use of RMC product technology including corrosion and scale inhibitors
* Develop and implement objectives in conformance with overall Water Energy Division goals for profitable sales growth, customer service, and personnel development
* P&L responsibility for the district including sales forecast and budget, analysis of market potential, and industry opportunities
* Manage team core competencies including technical knowledge, business management, and sales methods toward specific territory sales targets
* Develop personnel, evaluate team performance, and make recommendations designed to attract, motivate, and retain qualified individuals
* Keep abreast of the latest technology, product development, marketing and sales through reading, attendance at seminars and conferences, etc.
* Embrace and model RMC values and culture
* Other duties as required
EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:
* Bachelor's Degree, preferably in a science field
EXPERIENCE:
* 8 years performing direct sales duties in the Water Treatment industry
* 3-5 years management responsibilities are required, preferably involving sales in related industries
* Extensive knowledge of sales management, direct sales methods/techniques,
* Extensive knowledge of Water Treatment technology, applications, and procedures
SKILLS:
* Ability to deal with people at all organizational levels
* Strong business acumen
* Leadership, team building
* Analytical, administrative, motivational, organizational, planning, persuasion, problem solving
* Excellent oral and written communications skills
* Personal computer and related software skills
COMPETENCIES:
* Managing Vision and Purpose
* Feel for the Business
* Financial Judgment
* Priority Setting
* Strategic Agility
* All sales Manager Competencies to include:
* Business Acumen
* Developing, Coaching, Directing, Managing and Delegating to Others
* Building Effective Teams
* Managing Change
* Customer Relations, with Customer Solutions Focus
* Hiring and Staffing
* Effective Communication, including Trust, Teamwork & Interpersonal Savvy
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sit or stand for extended periods of time
* Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
* Ability to perform repetitive keyboarding activities and operate general office equipment
* Extra hours and some travel are required
SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.
$94k-116k yearly est. 7d ago
Assistant Manager - Ward Parkway
The Gap 4.4
Manager job in Kansas City, MO
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$26k-36k yearly est. 60d+ ago
Hotel Assistant Manager
Holiday Inn Kansas City Downtown 4.1
Manager job in Kansas City, MO
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence.
This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.
Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards.
You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred.
Apply today if this sounds like an exciting new opportunity for you!
The average manager in Saint Joseph, MO earns between $30,000 and $77,000 annually. This compares to the national average manager range of $37,000 to $92,000.