Operations Manager, Jackpocket
Manager Job 9 miles from San Juan
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery experience for our customers.
What you'll do as an Operations Manager
* Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing.
* Train, mentor, and support ongoing professional development for team members to enhance performance.
* Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
* Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
* Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
* Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
* Regularly communicate with regional and senior management to ensure alignment.
What you'll bring
* Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience
* Availability to support a continuous operation including nights, weekends, and holidays.
* Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
* Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
The US salary rate for this full-time position is $60,000-75,000, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CC1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Center Manager in Training - Relocation Required
Manager Job In San Juan, PR
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior Operations Management Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 135+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - MA - Virtual
**U.S. Base Salary Range:**
77,600.00 - 106,700.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - MA - VirtualUSA - MA - Attleboro, USA - MA - Medford, USA - MA - Worcester
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Operations & CX Manager - CarePoint
Manager Job 6 miles from San Juan
Guaynabo, PR ABOUT US At Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results.
When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
ABOUT THE ROLE
Responsible for driving the execution and monitoring of operational initiatives across the Medical Group Operations (CarePoint). This role plays a pivotal part in ensuring continuous operational performance effectiveness and improvement and the successful delivery of high-impact projects aligned with organizational goals. Key responsibilities include: Lead Operational Excellence, (CX-Unit)- Coordination of Care Unit, Office Staff Initiatives and Health Plan Liasson Shared Services. This involves working collaboratively with leaders to design specific action plan and oversee comprehensive implementation plans, defining metrics to measure success, assigning resources effectively, and ensuring timely execution. The position requires strong business acumen, a focus on measurable outcomes, and the ability to collaborate effectively with senior leaders and cross-functional teams.
WHAT YOU'LL DO
* Direct Support to executive director in specifics initiatives related to Operational Excellence, Coordination of Care, Stars Measures and Health Plan key departments
* Ensure the development of the annual work plan, aligning departmental operational and strategic initiatives with corporate objectives.
* Manage projects and initiatives related to strategic initiatives for the Coordination of Care impacting CX including (Members, PCP and Office Staff
* Manages all clinical processes improvement activities to increase efficiency of all processes.
* Develop annual objectives, monitor the key performance indicators and processes for previously launched strategic initiatives to ensure they are on track and delivering the value previously projected.
* Oversees operational (productivity), financial, clinical outcomes in clinical operational unit (CM and UM) and escalate as needed
* Oversees, tracks and coordinates projects and/or initiatives related to the achievement of divisional and corporate goals for the area of responsibility.
* Researches and identifies new opportunities that would accelerate the goals of the enterprise.
* Leads and executes AI initiatives to improve the overall efficiency of operations.
* Works as a strategic liaison with key stakeholders in Triple S ecosystem such as: Customer Services, Provider, other ensuring customer experience, key initiatives completion and avoiding risk.
* Evolve Coordination of Care unit ensuring access to care and customer experience.
WHAT YOU'LL BRING
Bachelor's Degree in Business Administration, Health Science, Computer Science, or Industrial Engineering with five (5) to seven (7) years of experience, preferable, in a clinical setting or Health Insurance Industry. Project Management Professional (PMP), preferable.
CLOSING DATE: 3/14/2025
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply
Operations Manager
Manager Job In San Juan, PR
About People Talent At People Talent, we specialize in connecting highly skilled professionals. Our mission is to bridge the gap between exceptional talent and the organizations that need it, fostering growth and success for both parties. Whether you are a company seeking C-level candidates or a professional looking to take the next step in your career, People Talent is your trusted partner in your professional search process. Our comprehensive approach ensures that every match we make is a perfect fit, driving innovation and excellence across all industries. Experience the difference with People Talent, where potential meets opportunity.
Company Overview
Our client is one of the main owners of shopping centers throughout the island and the United States, urban complexes, manufacturing operations, food distributors. Looking for a Operations Manager.
Job Summary
The Operations Manager leads and manages manufacturing operations in a coordinated and effective manner between Raw Milk, VTM Manufacturing, and HRP, ensuring compliance with the company's Food Safety and Quality Management System, production volumes, and budget, as required and established in the corporate objectives.
Responsibilities and Duties
Process of transformation and production of dairy products, beverages, and plastic packaging
Manage and oversee the production operations of Raw Milk, Processing, Filling/Packaging, and HRP to ensure compliance with:
Food Safety and Quality Management System
Annual expense budget
Required production volumes
Budget
Develop objectives and strategies that support the Strategic Plan and Corporate Objectives for the areas of Raw Milk, Processing, Filling/Packaging, and HRP. Identify, develop, and lead initiatives, plans, and programs to manage and control expenses, ensuring optimal use of resources in Raw Milk, Processing, Filling/Packaging, VTM Manufacturing, and HRP.
Establish, measure, control, and publish production indicators for Raw Milk, Processing, Filling, and HRP.
Develop strategies, plans, and programs to ensure an OEE of 75% in Filling/Packaging and 95% in HRP.
Identify and lead Continuous Improvement initiatives in the areas under responsibility, focused on:
Reducing waste and costs
Making processes more efficient and effective
Reducing risks related to food safety and product quality
Human resources management and development
Ensure a safe, risk-free workplace and a suitable environment for all employees in the areas under responsibility.
Education
Bachelor's degree in Science, preferably in Engineering.
10 or more years of experience in food manufacturing areas.
Experience in managing labor relations with unionized personnel.
Knowledge of government regulations for the food industry.
Excellent organizational and time management skills.
Strong leadership skills and the ability to manage diverse teams.
Ability to make sound decisions under stress and with limited information.
Proactivity, assertiveness, initiative, and the ability to work in multifunctional teams and under matrix structures.
Extensive knowledge of computerized systems and programs such as MS Office, Excel, Word, PPT, and preferably SAP.
High level of strategic focus and results orientation.
Fully bilingual - Spanish and English, both verbal and written.
Able to manage and prioritize multiple tasks of varying complexity.
Availability to work nights and weekends.
General Manager - Plaza Del Caribe
Manager Job 47 miles from San Juan
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
General Manager - Plaza Del Caribe
Manager Job 47 miles from San Juan
**About Old Navy** Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
**About the Role**
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
**What You'll Do**
+ Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
+ Drive profitable sales through forecasting and scheduling
+ Manages store budget for daily operations in support of the P&L
+ Builds highly productive teams through sourcing, selecting and developing people
+ Accountable for team performance through coaching and feedback.
+ Teaches and trains to build capabilities.
+ Leads the implementation and execution of all Standard Operating Procedures and initiatives
+ Creates an inclusive environment
+ Implements action plans to maximize efficiencies and productivity
+ Performs Service Leader duties
+ Represents the brand and understands the competitors
+ Promotes community involvement
+ Leverages OMNI to deliver a frictionless customer experience
+ Ensures all compliance standards are met
**Who You Are**
+ 3-5 years of retail experience leading others
+ College degree or equivalent experience preferred
+ Demonstrated ability to deliver results
+ Ability to effectively communicate with customers and employees
+ College degree preferred
+ Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
+ Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
+ Ability to travel as required
+ Business Acumen skills
+ Established time management skills
+ Strong planning and prioritization skills
**Benefits at Old Navy**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Restaurant General Manager
Manager Job 11 miles from San Juan
Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Taking an Entrepreneurial Approach to Driving the Restaurant Business
• Understands financial opportunities by surveying restaurant demand.
• Partners with key individuals in the local community to assess opportunities.
• Identifies and analyzes competitors.
• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.
• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.
Leading Significant Marketing/Public Relations/Media Activities
• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.
• Supports on-site/off-site public relations opportunities to promote the restaurant.
• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.
• Serves as the primary point of contact for restaurant events.
• Participates in local networking activities, which are often off-property, in support of the restaurant.
Managing Day-to-Day Restaurant Operations
• Supervises and manages employees.
• Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Conducts daily "taste panels" to educate, drive sales and create sales goals.
• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.
• Monitors compliance with all applicable laws and regulations.
• Monitors adherence to liquor control policies and procedures.
• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.
• Monitors alcohol beverage service for compliance with local laws.
• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Advocates sound financial/business decision making.
• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
Fostering an Environment that Creates Exciting and Memorable Guest Experiences
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants..
• Addresses guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Verifies corrective action is taken to continuously improve service results.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Managing and Conducting Human Resource and Talent Management Activities
• Actively participates in the hiring process to identify the right talent to support the outlet's concept.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Facilitates the fair and equal treatment of employees.
• Strives to improve employee retention.
• Monitors employee attendance of on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Encourages recognition of employees across areas of responsibility.
• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.
• Establishes guidelines so employees understand expectations and the work.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish own work.
• Monitors and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.
• Provides work-related training, supervising, follow-up and hands-on management.
Additional Responsibilities
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Store Manager-Pittsburgh Paint Company
Manager Job 16 miles from San Juan
As a Store Manager you will empower your team to achieve outstanding operational results, while delivering outstanding customer service.
Reporting to the Regional Manager and work on-site 100% of the time in Caguas PR (Degetau Ave) Store.
Key Responsibilities
Achieve sales and profit plan by controlling expenses, working capital, inventory, shrinkage, and growing net contribution.
Focus on customer service by ensuring that high service standards are maintained.
Resolve customer issues.
Maintain a high level of associate engagement through leadership by training, mentoring, motivating, and resolving associate issues.
Maintain understanding of local market, operations-based selling, and customer base.
Ensure that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards.
Qualifications
High School diploma or equivalent certification with 1+ years of retail store experience required; knowledge of application and use of paint and sundries is desirable.
Experience with computers and Internet applications required.
Must work flexible shifts and hours, minimum 45 hours required per week; must have a valid driver's license.
Ability to lift up to 80 pounds infrequently and 40-60 pounds routinely.
Must consent to a background investigation, drug test, and motor vehicle record check.
#LI-Onsite
About us:
Pittsburgh Paint Co., formerly part of PPG, is an industry leader in residential and commercial architectural coatings through its well-known portfolio of brands, including GLIDDEN , OLYMPIC , LIQUID NAILS , HOMAX , PITTSBURGH PAINTS & STAINS , Manor Hall , FLOOD , DULUX (in Canada), and SICO , among others. New Co. manufactures and sells interior and exterior paints, stains, caulks, repair products, adhesives, and sealants for homeowners and professionals. It also includes certain light-duty protective coatings products that are primarily sold through company-owned stores and manufactured through a common factory footprint. In total, our distribution network includes more than 15,000 touchpoints through company-owned stores, independent dealer locations, and major home improvement centers and retailers across the U.S. and Canada.Pittsburgh Paints Co. provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Full-time Assistant Store Manager - San Juan NHS
Manager Job In San Juan, PR
Be a part of something remarkable as a full-time Assistant Store Manager at San Juan National Historic Site in San Juan, PR!
What We Do
America's National Parks is a nonprofit partner of the National Park Service (NPS), operating stores at over 175 national park sites. But we're more than a retailer. Our purpose is to educate the public about the history, landscapes, and cultures that have shaped America. We do this through the products we make and the experiences we create for our visitors. We also support the parks through our aid to the parks program. Since we started in 1947, we've provided more than $180 million in aid to the NPS from our retail sales.
Who We Are
America's National Parks is a people-centric company. We're down-to-earth, realistic, and supportive, relying on common sense, honesty, and a sense of humor to solve problems and meet goals. We treat each other with respect and want the people we hire to stay with us for a long time. We honor the individuality of each team member, while promoting cooperation, and our team thrives as a result.
We believe our success comes down to five humanistic values: Education; Service; Collaboration; Sharing; and Excellence. These values guide everything we do. Check out our core values.
What We Value
People with an interest in national parks, history, and nature, and a desire to be part of a rewarding tradition promoting and protecting our public lands. People who enjoy learning new things and sharing those learnings with others. Someone who can carefully attend to details, take pride in maintaining an appealing retail space, and are delighted when a visitor leaves with a smile. Most important, a person that embodies our core values with an eagerness to live them out each day.
Minimum of one year's experience in retail management required!
What We Offer
Medical, dental, and vision insurance, LTD and Aflac supplemental insurance
403(b) Retirement Plan
Paid time off
Bonus Program based on organizational performance
Competitive salary and benefits
25% discount on purchases at more than 150 Eastern National facilities
Opportunities for growth and development
A positive and supportive work environment
The chance to make a difference in the world
Essential Job Functions:
Computer proficiency with applied understanding of Microsoft Office Suite
Restock the sales floor while following visual merchandising guidelines and help create visual displays. This includes lifting boxes weighing up to 15 pounds to a shelf height of 5 feet and may require standing for long periods of time to include bending, squatting, and reaching
Results driven and able to achieve sales and profitability goals; assist visitors with product selection and offer complementary products
Navigate complex topics with sensitivity and respect
Ability to work a flexible schedule including weekends and maintain prompt and regular attendance
Demonstrated ability to manage and motivate a team through a shared mission and goals
May open and close the store independently
If you thrive in a mission-based environment and share our values, we encourage you to apply here. We are always looking for talented individuals who can help us continue to make a difference.
To learn more about America's National Parks, the educational branch of Eastern National, please visit our website at ********************************** or ****************************
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Casino General Manager
Manager Job 19 miles from San Juan
The Casino General Manager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike.
Education & Experience
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 7+ years of progressive leadership experience in casino or hospitality management.
• Proven track record in financial management, customer relations, and operational oversight.
• Demonstrated success in leading large teams and managing multi-department operations.
• Advanced knowledge of casino operations, gaming laws, and hospitality standards.
• Strong financial analysis and budgeting skills.
• Exceptional interpersonal and communication abilities.
• Strategic thinker with a results-driven approach to decision-making.
• Proficiency in casino management systems and tools.
• Puerto Rico gaming license or ability to obtain one.
• Additional certifications in hospitality or gaming management are a plus.
Physical Requirements
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Requires physical stamina for long hours on the casino floor and during events.
• May involve travel for business meetings, training, or promotional activities.
• Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
LensCrafters - Assistant Manager
Manager Job In San Juan, PR
Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
* Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors• Supports store business plans to maximize sales & profit• Partner with store manager to lead & develop team• Delivers clear, constructive, timely feedback & partners with Store Manager on development• Executes visual directives & maintains store appearance• Maintains positive working relationship with doctors• Promotes team compliance to all policies• Performs administrative duties• Works a flexible schedule, including nights & weekends
BASIC QUALIFICATIONS
* High School graduate or equivalent• 1+ year(s) management/supervisory experience with direct reports• Knowledge of retail operations, processes & policies• Strong basic math skills • Familiarity with cash register, computers & calculators• Must have a strong command of the English language for all written correspondence & oral communication• Strong communicator & listener• Demonstrated high-level of selling skills• Proven ability to problem solve
PREFERRED QUALIFICATIONS
* College degree or equivalent• Previous experience in leadership position within retail & customer service industry• Knowledge of basic optics• Knowledge of current store merchandise• State licensure (if applicable) &/or ABO Certification in non-licensed states• Brand Final Inspector Certification• Brand Quality, Fitting & Adjusting ProgramEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
Job Segment:
Assistant Manager, Social Media, Manager, Management, Marketing
Assistant Store Manager in Training
Manager Job In San Juan, PR
Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.
**Key Responsibilities:**
+ General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store
+ appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
+ Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
+ Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn
+ how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and
+ operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),
+ especially those involving Safety compliance.
+ Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.
**Direct Manager/Direct Reports:**
+ ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ No additional qualifications
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
+ Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
+ Excels in Customer Service: Creates customer focused environment; provides excellent service.
+ Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
+ Safety Orientation: Enforces safety policies and procedures; is a safety role model
+ Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Operations Manager - Boca Raton, Florida
Manager Job 31 miles from San Juan
Are you an experienced professional seeking an operations manager role in call centers in Florida? Do you want to take your career to the next level with a global company? Join us at Fusion CX in Florida to elevate your career with a truly global company transforming customer experiences worldwide. We are currently seeking a dynamic and results-oriented operations manager to join our team in Boca Raton, Florida. This ops manager will play a key role in overseeing and optimizing business operations, focusing on performance, productivity, and profitability. As a key leader in the company, the Operations Manager will analyze service level agreements (SLAs), identify opportunities for process improvements, and align operational capacity with financial objectives. This role will ensure that both client needs and company goals are met efficiently and effectively while maintaining a strong focus on the customer experience.
If you are seeking rewarding operation manager jobs in Florida, do not miss the opportunity! Apply now and be part of the company redefining customer and employee experience.
Job Description - Operations Manager
Tasks and Responsibilities of the Operations Manager in Florida:
Core Experience (Preferred): Prior experience managing B2B operations in a high-volume customer service environment. Experience within the telecommunications or technology sector is an additional advantage.
Operational Leadership: Achieve operational objectives by effectively communicating job expectations to program managers. Also, review compensation actions and enforce company policies and procedures.
KPI & Performance Management: Ensure key performance indicators (KPIs) are met by program managers. Empower them through training, feedback, delegation, and evaluation to achieve that and monitor their progress.
Reporting & Data Analysis: Organize progress reports from program managers. Present the analyzed data to senior management and clients, providing actionable insights.
Strategic Planning: Develop operational strategies through needs assessments, performance reviews, capacity planning, root cause analysis, and cost/benefit analysis.
Financial Compliance: Ensure the operations team meets the organization's financial objectives by preparing annual projections of benefits, analyzing variances, and initiating corrective actions as necessary.
Collaboration with Senior Management: Work closely with senior management and clients to develop, implement, and manage operational standards and strategic plans that maximize benefits, increase productivity, and minimize risks.
Action Plans Implementation: Contribute to strategic plans by establishing technical specifications, production objectives, team productivity goals, quality of service, and client standards as an operations manager.
Forecasting & Scheduling: Analyze client projections for call volume. Create efficient schedules to meet demand while maximizing operational efficiency and profitability.
Financial Reporting: Collect and send reports on hours worked, commissions, and bonuses for all levels of your team to the accounting department within the established deadlines.
Professional Development: Keep knowledge current by participating in internal management and leadership training programs, seminars, and external workshops.
Operational Credibility: Improve the credibility of the operational department by affirming responsibility and commitment to attracting both new and existing clients.
Employee Engagement & Compliance: Explore opportunities to add value to work achievements while boosting employee compliance and enhancing team performance.
Additional Responsibilities: Perform duties as assigned by immediate supervisors. Also, ensure they align with the organization's overall objectives.
Work Culture Leadership: Promote and model work styles aligned with the company's values, fostering optimal performance within the team.
Travel: Willingness to travel occasionally within the U.S. or internationally, as required.
Job Requirements - Operations Manager
The skills, qualifications, and attributes required for the role of operations manager to thrive in Fusion CX Florida:
Education & Experience: A university degree in administration or related disciplines is required. At least two years of experience in administration is essential. However, five years of relevant administrative experience would be an additional advantage for the role.
Communication Skills: Excellent interpersonal communication skills, both verbal and written in English.
Organizational Skills: Strong skills in planning, delegation, coaching, facilitation, and negotiation.
Analytical Thinking: Demonstrates outstanding analytical skills and the ability to think abstractly to resolve complex problems.
Technical Skills: Proficiency in Microsoft Office Suite. Also, advanced Excel skills for preparing and presenting reports on operational performance to senior management.
Attention to Detail: Exceptional attention to detail, ensuring accuracy in all tasks and reports.
Leadership Training: Experience in leadership and management through internal or external training programs. Knowledge in staffing, programming planning, people management, profitability, and financial strategy is preferred.
Strategic & Performance Management: Strong knowledge in strategic planning, performance management, and navigating business complexities.
Professionalism: Ability to maintain confidentiality, professionalism, and credibility at all times, especially when dealing with sensitive information.
Why Join Us?
At Fusion CX, we pride ourselves on transforming customer experiences. This is more than just a job-it is an opportunity to lead and make an impact in a company that values innovation, growth, and the success of its employees. If you are passionate about optimizing operations, fostering teamwork, and contributing to a culture of excellence, we want you on our team. Join us in delivering exceptional customer experiences while advancing your career in an organization that supports your growth, development, and work-life balance. Apply now! Take the next step in your career as an operations manager with Fusion CX in Florida, a global leader in CX transformation.
Job Location
Associate Manager (PR)
Manager Job 28 miles from San Juan
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager over associates, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience.
ABOUT OUR TEAMS:
In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Associate Lead, you'll help lead the team in the following areas:
* Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are with responsibilities including interviewing, hiring, training and developing associates.
* Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores.
ABOUT YOUR CAREER:
Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:
* Gain experience in a different business unit-from the store to the salon or the Pets Hotel
* Develop your leadership skills as an Assistant Manager or Store Manager
* Tackle the challenge of a new store opening
* Transfer to any one of our 1600 stores nationwide
THE WARM AND FUZZIES:
We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the .
* It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
* It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
* It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
* It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
* It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
* It's the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it's a community of those who work together for the love of pets.
Apply now to experience a career that loves you back.
We look forward to seeing your application to join our Department Management team!
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. This position is also eligible for benefits as described at **********************************
Applicants must be over the age of 18, unless located in Montana or where otherwise required by local or state law.
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
PRINCIPLE ACCOUNTABILITIES
May include, but are not limited to the following:
* Leads PetSmart's mission, core values, and vision and strategy every day.
* Perform required duties as scheduled as an associate.
When scheduled in leadership, additional duties will include, but not limited to:
* Opening/Closing the Store
* Cash Office Management
* Pet Safety Inspections
* Exchanges / Returns
* Fosters a culture of diversity and inclusion with associates creating an environment of engagement.
* Assists and works in other departments as required. Other duties may be assigned.
* Ensures safety and security of Pet Parents, pets, associates, and other visitors.
* Follows all Company Policies and Procedures.
LEADERSHIP RESPONSIBILITIES
* When assigned, oversees up to 75 non-supervisory associates within the store.
EDUCATION, EXPERIENCE, ATTRIBUTES, SUCCESS FACTORS
* One to two years related experience preferred; or equivalent combination of education and experience. High school diploma or GED is required.
Assistant Manager
Manager Job 26 miles from San Juan
Board Riders Inc in Luquillo, PR is looking for one assistant manager to join our 36 person strong team. We are located on 25 Veve Calzada. Our ideal candidate is self-driven, motivated, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Train, coach, and develop employees and team leaders
Delegate tasks to team and provide follow-up
Hold team accountable for their performance; provide coaching and counseling as needed
Ensure team provides fast, friendly, and accurate service
Ensure product quality, restaurant cleanliness, maintenance and security standards are met
Staff and schedule appropriately to control labor costs
Ensure proper cash handling and deposit procedures are followed
Ensure appropriate inventory and ordering systems are in place
Qualifications
Excellent communication skills to connect effectively with customers and co-workers
Possess a positive attitude and ethics which support our values and culture
Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
Strong time-management skills; ability to multi-task, prioritize, and organize
We are looking forward to reading your application.
Store Manager - Miami
Manager Job 31 miles from San Juan
THE GIG Dr. Martens is growing, especially in the US, and we're always looking for experienced Store Managers who align with our values: BE YOURSELF, ACT CORAGEOUSLY, and SHOW YOU CARE. If our values resonate with you, complete an application, and we'll take it from there. Use our store locator to find your nearest location.
THE STUFF THAT SETS YOU APART
You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
* Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.
* Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
* Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
* Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
* Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
* Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales.
* Ensuring visual presentations are consistent and merchandising standards are achieved.
* Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
* Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
* 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus.
* Experience managing staff, setting schedules, assessing performance, and supporting professional development.
* Thorough knowledge of retail merchandising and retail operations.
* Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus.
* Ability to communicate effectively, both verbally and in writing, with a wide customer base.
* Analytical ability to identify and evaluate problem areas and implement effective solutions.
* Able to work evenings, weekends, and holidays.
* Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs
* Domestic travel required, up to 5%.
* Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
* Welcome to the brand free pair of Docs
* 65% off Employee Discount
* Seasonal free pairs of Docs
* Transit and parking flexible spending accounts
* PTO and Sick Time
* Our Employee Assistance Program - for when times might get tough
* 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
* DM Foundation, supporting and empowering our communities around the world
* Paid Volunteer Hours
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Operations Manager, Jackpocket
Manager Job 9 miles from San Juan
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, “impossible” isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery experience for our customers.
What you'll do as an Operations Manager
Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing.
Train, mentor, and support ongoing professional development for team members to enhance performance.
Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
Regularly communicate with regional and senior management to ensure alignment.
What you'll bring
Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience
Availability to support a continuous operation including nights, weekends, and holidays.
Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
The US salary rate for this full-time position is $60,000-75,000, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CC1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Business Software Manager
Manager Job In San Juan, PR
About People Talent At People Talent, we specialize in connecting highly skilled professionals. Our mission is to bridge the gap between exceptional talent and the organizations that need it, fostering growth and success for both parties. Whether you are a company seeking C-level candidates or a professional looking to take the next step in your career, People Talent is your trusted partner in your professional search process. Our comprehensive approach ensures that every match we make is a perfect fit, driving innovation and excellence across all industries. Experience the difference with People Talent, where potential meets opportunity.
Company Overview
Our client is one of the main owners of shopping centers throughout the island and the United States, urban complexes, manufacturing operations, and food distributors. Looking for a Business Software Manager.
Job Summary
Assist the IT Director in defining appropriate software strategies, recommend roadmaps for all applications, participate in the IT Steering Committee, provide a software development plan that meets the future needs of business units, based on cost-effectiveness and IT trends, monitor employee performance under supervision and provide leadership and guidance, participate in the approval of purchases related to software licenses and services, maintain a complete inventory of applications at all times, work closely with the application owner and users to understand functional and non-functional requirements and business needs, record and evaluate user requirements, define development standards applicable to EFI for the software development life cycle, document the design of required systems, changes, or implementations.
Responsibilities and Duties
As a key leadership role in the IT area reporting to the IT Director, the Business Software Manager is accountable for managing and coordinating resources and processes to deliver software analysis, implementation, customization, changes and releases to all business applications.
Participates in defining the strategy for the software development team by driving initiatives that deliver solutions to end users and customer business units.
Leads IT analysis and software development staff in all endeavors
Leads process automation efforts throughout Company
Leads data quality and data management activities to ensure that data is accurate, on time and complete
Leads processes dealing with data integration and the creation/use of data repositories from which to extract information through business intelligence tools
In charge of creating and integrating business applications or tools that will provide the necessary reports and queries to relevant users
If necessary, requests external support, e.g. from software vendors and manufacturers to restore any failed IT service as quickly as possible.
Ensure that automated processes are accurate, correct and perform according to design
This role is the liaison in the organization to review, analyze and recommend software solutions that add value to the business units.
Lead the analysis of new and emerging software technologies that can create value and efficiencies to the business units.
Education
Bachelor's degree in Computer Science or related field
Minimum of five (5) years of experience leading a software development function
Master Degree in Computer Science or related field is preferred but not required
Must have at least ten (10) years of experience working through the design, development, release cycle, and delivering software products to customers.
A record of successful delivery of software applications as an individual, team leader and/ or development manager.
Country Club General Manager
Manager Job 19 miles from San Juan
The Country Club General Manager directs and oversees all aspects of (Country Club) Golf Operations, Tennis, Events, Membership, the Beach Club, and the Rio Mar Community Association. Has the ultimate responsibility for maximum guest satisfaction and financial performance.
Education & Experience:
At least 5 years of progressive Golf/Tennis Operations related experience and/or training; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
PGA certified professional in good standing with the Association
Class A member of PGA/LPGA
Previous supervisory responsibility required.
Physical requirements:
Long hours sometimes required.
Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.
Occasionally lifts up to 50 pounds.
Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions.
Noise level is moderate.
LensCrafters - Assistant Manager
Manager Job In San Juan, PR
LensCrafters is bringing its optical retail experience to Macy's department stores in the U.S. Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.
LensCrafters reinforces Macy's commitment to the health and wellness of its customers. Eye health is critical to everyone's personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy's strengths.
If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.
GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
* Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors• Supports store business plans to maximize sales & profit• Partner with store manager to lead & develop team• Delivers clear, constructive, timely feedback & partners with Store Manager on development• Executes visual directives & maintains store appearance• Maintains positive working relationship with doctors• Promotes team compliance to all policies• Performs administrative duties• Works a flexible schedule, including nights & weekends
BASIC QUALIFICATIONS
* High School graduate or equivalent• 1+ year(s) management/supervisory experience with direct reports• Knowledge of retail operations, processes & policies• Strong basic math skills • Familiarity with cash register, computers & calculators• Must have a strong command of the English language for all written correspondence & oral communication• Strong communicator & listener• Demonstrated high-level of selling skills• Proven ability to problem solve
PREFERRED QUALIFICATIONS
* College degree or equivalent• Previous experience in leadership position within retail & customer service industry• Knowledge of basic optics• Knowledge of current store merchandise• State licensure (if applicable) &/or ABO Certification in non-licensed states• Brand Final Inspector Certification• Brand Quality, Fitting & Adjusting ProgramPay Range: - 23.38
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
Job Segment:
Assistant Manager, Optometry, Manager, Management, Healthcare