Operations Manager (38067)
Manager job in Santa Rosa, CA
Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs.
Responsibilities:
• Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up.
• Generate and distribute weekly/monthly time management and utilization reports to partners and managers.
• Maintain accurate billing records and support leadership with financial reporting as needed.
• Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning.
• Track deadlines, ensure timely completion of deliverables, and maintain organized documentation.
• Oversee space planning, office layout updates, and workflow optimization.
• Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace.
• Coordinate furniture and equipment procurement for new hires and facilitate workstation setup.
• Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives.
• Assist leadership in sustaining a positive, collaborative firm culture.
• Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations.
• Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees.
• Maintain operational procedures and best practices for efficiency and compliance.
• Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed.
Qualifications:
4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred.
Strong organizational, analytical, and communication skills.
Proficiency with practice management systems, billing tools, and Microsoft Office, etc.
Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively.
Professional, approachable, and solutions-oriented attitude.
DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.
Division Manager
Manager job in Santa Rosa, CA
Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders.
Essential Duties
Oversee the daily operations of the division.
Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed.
Oversee personnel of sales, technicians, and other administrative employees.
Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees.
Foster a collaborative and high-performing work environment while addressing employee relations issues.
Allocate resources including personnel, equipment, and materials.
Serves as a point of contact for clients, addressing their inquiries, concerns, and needs.
Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards.
Support the training and development of their staff.
Maintain detailed records of projects, resource usage, safety compliance, and other records.
Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges.
Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion.
Ability to foster a collaborative and cohesive team environment.
Ability to travel as needed
Valid Driver's License
Qualifications
Proven experience in a managerial role.
Strong leadership and team management skills.
Excellent communication, problem solving, and decision-making abilities.
Ability to manage multiple projects and teams simultaneously.
In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus.
Proficiency in Microsoft office programs
5+ years of managerial or supervisory experience in a related industry
Bachelor's degree in business administration or related field (Preferred)
Experience budgeting, scheduling, and resource allocation.
Related Experience
5 years in a management role in a similar industry
Safety/Physical Requirements
Ability to lift up to 25 lbs.
Sedentary position with walking and standing required often
Some climbing, lifting, and pulling
Education
Highschool diploma or equivalent
Bachelors Degree preferred
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
Reports to: Vice President
Pay Rate: $95,000-$150,000 per year
Classification: Exempt, Full-Time, In Person
Supervisory: Yes.
Operations Manager
Manager job in Santa Rosa, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
*****************************
Independent Operator - Store Manager
Manager job in Santa Rosa, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
District Manager
Manager job in Sonoma, CA
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Multistore Operations Manager
Manager job in Santa Rosa, CA
BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you.
About the Role
This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities.
You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores.
This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on.
What You'll Do
Café Openings & Operations
Lead the opening of our San Francisco store, end-to-end.
Build an operational rhythm between our Miami & San Francisco locations.
Ensure standards, systems, and service are consistent across locations.
Support the Miami Store Manager and help elevate daily operations.
Training & Playbooks
Create and roll out the first versions of training and onboarding programs for baristas.
Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications.
Partner with the roaster to maintain and strengthen our coffee program.
Leadership & People Development
Develop baristas, shift leads, and managers through coaching and structured weekly rhythms.
Build an internal pipeline as we grow our retail footprint.
Foster the BIGFACE culture across all retail teams.
Cross-Functional Collaboration
Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams.
Bring operational clarity and strategic insights into company-wide decisions.
Who You Are
You've opened at least one café or led a major café buildout.
You've managed a café manager and supported multiple locations, OR run a high-volume flagship.
You've built (or implemented) training, onboarding, and operation systems.
You're a strong people leader who develops others, not just directs them.
You thrive in ambiguity and early-stage environments.
You're excited about shaping a brand that mixes culture, creativity, and hospitality.
You're comfortable with espresso, tasting, and café standards.
You're organized, operationally minded, and can create structure without slowing the business down.
Why This Role Matters
BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day.
You will directly influence:
How each BIGFACE café feels.
How we open new cities.
How our people grow.
How our brand is experienced by every guest.
Restaurant Manager
Manager job in Corte Madera, CA
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking an Associate Hospitality Leader to support leadership in the development and execution of business strategies.
Your Responsibilities
Live Our Vision, Values and Beliefs every day
Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same
Front-of-house leadership, including training associates, providing world-class customer service and taking great care of the equipment and facilities
Run pre-shift meetings, convey key business updates, map and communicate station coverage plan, lead Values messages
Conduct hiring interviews, mentor, train, and conduct in-the-moment coaching to further develop teams
Work in partnership with the rest of the Hospitality Leadership team to develop strategies to grow the business
Develop food and beverage knowledge for every product, and lead associates to achieve the same
Embrace change and deliver top results no matter the obstacle
Be accountable for financial audits and paperwork: till cash, bank deposits and change requests, daily balancing and tip tracking
Our Requirements
2+ years leadership experience in the Hospitality industry
Ability to work independently and with all levels of leadership in a fast-paced environment
Strong ability to lead a team and own accountability for specific revenue goals
Excellent written and verbal communication skills with notable attention to detail
Team player with enthusiastic outlook and creative mind
Strong decision-making abilities
Our Physical Requirements
Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
General Manager - Hydra Health Coffee
Manager job in Berkeley, CA
About Hydra Health:
Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide.
Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop adjacent to a Medical Office Building in Berkeley, CA. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards.
Key Responsibilities:
Operations & Guest Experience
Oversee daily café operations and maintain brand standards.
Ensure quality and consistency of drinks and food.
Operate and troubleshoot café equipment, including the Twin Mira espresso machine.
Advise on beverage formulation, menu refinements, and techniques.
Team Leadership
Manage, train, and coach baristas and café staff.
Build a positive, high-accountability culture.
Schedule staff aligned with forecasted volume.
Food Safety & Compliance
Ensure full compliance with California health department regulations and hospital-specific requirements.
Maintain proper food handling, storage, sanitation, and labeling standards at all times.
Ensure all staff hold required California food handler certifications.
Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet California Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid California Food Handler Cards per state law.
Hands-on experience operating commercial coffee equipment, including espresso machines (Twin Mira), grinders, brewers, and related equipment.
Ability to advise on beverage execution, menu development, and coffee preparation techniques.
Inventory & Vendor Management
Manage ordering, inventory, receiving, and waste reduction.
Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors
Financial Management
Own café-level P&L.
Monitor sales patterns and cash handling.
Collaboration & Growth
Work closely with Hydra Health's operations, marketing, and development teams.
Support new initiatives, menu enhancements, and local partnerships.
Participate in regional leadership meetings and contribute operational insights.
Requirements:
5+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role).
Strong understanding of California food safety laws, local health codes, and food handling guidelines.
ServSafe Manager Certification (or ability to obtain before start date).
Experience managing teams of 5-15+ employees in a fast-paced environment.
Ability to recruit, train, mentor, and retain high-performing staff.
Strong operational discipline and comfort with technology (POS, scheduling, inventory systems).
Ability to lift up to 40 lbs and be on your feet for extended periods.
Professional, reliable, and able to build trust with hospital partners.
What We Offer:
$70,000 base salary
Performance-based incentives
Full medical, dental, and vision benefits
PTO
Employee discounts
Significant opportunities for career growth as we expand across California and nationally
Japanese Bilingual Assistant Store Manager (Open to all U.S. work-authorized candidates, including F-1 OPT)
Manager job in Santa Rosa, CA
Assistant Manager
A major Japanese-based supermarket chain is looking for a Store Assistant Manager.
Maximizing profit in accordance with all company goals, policies, and procedures.
Creating and promoting a friendly, professional store environment.
Ensuring the store always maintains excellent visual presentation/atmosphere.
Adjusting in accordance with customer's movements within the store.
Ensuring proper and accurate inventory control and ordering appropriate number of products.
Holding supervisory responsibilities (coaching, scheduling shifts, day-to-day operation management, etc.) and overseeing the performance of the staff.
Having ability to understand priorities and the sense of urgency of the business, adjusting directions and scheduling to meet the demands of the business.
Working Hours, Working style
Working hours depend on the shifts assigned by the store location/division.
※Potential working hours: 8:30-22:30 (Depends on Early/Evening Shifts)
Woking Location
The position will be based in one of the following locations: Mountain View, San Francisco, San Mateo, or San Jose, CA.
Salary/Benefit
45K-60K DOE
Insurance/Benefit (Worker's Comp/Medical/Dental/Vision
Retirement 401K plan (option)
Visa Support not guranteed (OPT only)
PTO avaiable after 2nd year of employment (5 days)
Sick Leave (5 days)
Holidays
2 days off every week
Qualifications
Valid US working permit
Availability to work 5 days a week, including evenings and weekends.
Assistant Store Manager (Part Time)
Manager job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $24-26/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Support monthly team meetings/trainings
Engage the Community: collaborate with internal and external partners to organize and promote events and activations
Qualifications:
Must Have:
Prior Leadership Experience: you've trained and led a team to exceed defined goals
Business Acumen: you understand how to leverage KPIs and measure results
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Community Engagement: you've led community events and engaged with vendors
Merchandising: you've set up campaigns and tracked the results of your efforts
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Welcoming community, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
Store Manager
Manager job in San Rafael, CA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyAssistant Store Manager
Manager job in Petaluma, CA
Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.
Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture.
Essential Duties and Responsibilities
Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment
Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties
Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor
Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
Responsible for the opening and closing store duties
Knowledge of sales reporting, labor report, margin erosion and managed labor
Responsible for interviewing, hiring, and training new Team Members
Planning, assigning, and directing daily workflow within Business Channel
Performance management through review writing, rewarding and giving feedback to Team Members
Education and/Experience
Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities
Experience with Microsoft Office (Outlook, Word, Excel)
Microsoft D365 experience is preferred
Ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Excellent organizational and communication skills
Ability to follow through issues to resolution
Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
Assistant Sales Manager
Manager job in Rohnert Park, CA
Supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
KEY RESPONSIBILITIES
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
REQUIRED QUALIFICATIONS
Education
High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel:Occasional travel may be required for training, meetings, or temporary assignments
COMPETENCIES FOR SUCCESS
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
WORKING CONDITIONS
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $18.51 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can reasonably expect to be paid between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made based on an individual's skills, qualifications, merit, and business need.
Operations Manager (38067)
Manager job in San Francisco, CA
Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs.
Responsibilities:
• Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up.
• Generate and distribute weekly/monthly time management and utilization reports to partners and managers.
• Maintain accurate billing records and support leadership with financial reporting as needed.
• Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning.
• Track deadlines, ensure timely completion of deliverables, and maintain organized documentation.
• Oversee space planning, office layout updates, and workflow optimization.
• Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace.
• Coordinate furniture and equipment procurement for new hires and facilitate workstation setup.
• Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives.
• Assist leadership in sustaining a positive, collaborative firm culture.
• Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations.
• Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees.
• Maintain operational procedures and best practices for efficiency and compliance.
• Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed.
Qualifications:
4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred.
Strong organizational, analytical, and communication skills.
Proficiency with practice management systems, billing tools, and Microsoft Office, etc.
Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively.
Professional, approachable, and solutions-oriented attitude.
DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.
District Manager
Manager job in San Francisco, CA
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Operations Manager
Manager job in Sonoma, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
*****************************
Multistore Operations Manager
Manager job in San Francisco, CA
BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you.
About the Role
This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities.
You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores.
This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on.
What You'll Do
Café Openings & Operations
Lead the opening of our San Francisco store, end-to-end.
Build an operational rhythm between our Miami & San Francisco locations.
Ensure standards, systems, and service are consistent across locations.
Support the Miami Store Manager and help elevate daily operations.
Training & Playbooks
Create and roll out the first versions of training and onboarding programs for baristas.
Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications.
Partner with the roaster to maintain and strengthen our coffee program.
Leadership & People Development
Develop baristas, shift leads, and managers through coaching and structured weekly rhythms.
Build an internal pipeline as we grow our retail footprint.
Foster the BIGFACE culture across all retail teams.
Cross-Functional Collaboration
Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams.
Bring operational clarity and strategic insights into company-wide decisions.
Who You Are
You've opened at least one café or led a major café buildout.
You've managed a café manager and supported multiple locations, OR run a high-volume flagship.
You've built (or implemented) training, onboarding, and operation systems.
You're a strong people leader who develops others, not just directs them.
You thrive in ambiguity and early-stage environments.
You're excited about shaping a brand that mixes culture, creativity, and hospitality.
You're comfortable with espresso, tasting, and café standards.
You're organized, operationally minded, and can create structure without slowing the business down.
Why This Role Matters
BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day.
You will directly influence:
How each BIGFACE café feels.
How we open new cities.
How our people grow.
How our brand is experienced by every guest.
Store Manager (Part Time)
Manager job in San Francisco, CA
The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption.
Role Description
This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals.
Qualifications
Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences.
Proven abilities in Store Management, including the oversight of daily operations and team leadership.
Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment.
Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss.
Organizational skills and attention to detail in managing inventory and maintaining store standards.
Previous experience in retail or hospitality is a plus.
Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
Japanese Bilingual Assistant Store Manager (Open to all U.S. work-authorized candidates, including F-1 OPT)
Manager job in Sonoma, CA
Assistant Manager
A major Japanese-based supermarket chain is looking for a Store Assistant Manager.
Maximizing profit in accordance with all company goals, policies, and procedures.
Creating and promoting a friendly, professional store environment.
Ensuring the store always maintains excellent visual presentation/atmosphere.
Adjusting in accordance with customer's movements within the store.
Ensuring proper and accurate inventory control and ordering appropriate number of products.
Holding supervisory responsibilities (coaching, scheduling shifts, day-to-day operation management, etc.) and overseeing the performance of the staff.
Having ability to understand priorities and the sense of urgency of the business, adjusting directions and scheduling to meet the demands of the business.
Working Hours, Working style
Working hours depend on the shifts assigned by the store location/division.
※Potential working hours: 8:30-22:30 (Depends on Early/Evening Shifts)
Woking Location
The position will be based in one of the following locations: Mountain View, San Francisco, San Mateo, or San Jose, CA.
Salary/Benefit
45K-60K DOE
Insurance/Benefit (Worker's Comp/Medical/Dental/Vision
Retirement 401K plan (option)
Visa Support not guranteed (OPT only)
PTO avaiable after 2nd year of employment (5 days)
Sick Leave (5 days)
Holidays
2 days off every week
Qualifications
Valid US working permit
Availability to work 5 days a week, including evenings and weekends.
Assistant Sales Manager
Manager job in Fairfield, CA
Supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
KEY RESPONSIBILITIES
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
REQUIRED QUALIFICATIONS
Education
High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel:Occasional travel may be required for training, meetings, or temporary assignments
COMPETENCIES FOR SUCCESS
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
WORKING CONDITIONS
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $18.51 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can reasonably expect to be paid between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made based on an individual's skills, qualifications, merit, and business need.