Service Manager
Manager job in Tampa, FL
Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friendly environment. Additionally, they lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager. This role is responsible for driving store sales, team member recruitment, engagement and retention. This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink.
Overview of Responsibilities:
Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
Consistently drive customer satisfaction by ensuring team members provide superior customer service throughout the store.
Demonstrate product knowledge when assisting customers when working with team members.
Listen to and resolve customer complaints in compliance with company standards.
Champion the activity and results surrounding the customer service surveys and portal.
Consistently demonstrate a positive attitude, leadership and organization skills, time management skills, willingness to learn new products, and help educate customers.
Communicate standards, expectations, policy changes, and product knowledge to the team members.Coordinate and execute Team Member Appreciation Week, Team Member of the Month, and other reward and recognition programs.
Organize in store hiring events, interviews and build candidate pipeline in partnership with Region Talent Advisor Specialist.
Responsible for hourly team member staffing, scheduling, training, and developing team members as well as managing discipline and performance appraisals for areas of responsibility.
Celebrate store successes and identify/address opportunities for improvement.
Oversee Administrative Coordinator, Head Cashiers, Cashiers, Courtesy Clerks, and In-Store Shoppers.
Lead front end operations, ensure department records, and cash handling/accounting comply with legal and company policies and procedures.
Manage team member concerns and conflict through proactive and clear discussions.
Facilitate career development conversations in the store and support movement across the organization in stores, store support and distribution centers.
Communicating sales promotion information to cashier team ensure proper execution and customer satisfaction.
Provide and receive constructive feedback and direction for effective communication and collaboration with others.
Accountable for proper posting of store signage (compliance, sales event, holiday, and door signage).
Execute company programs to ensure the profitability of store operations and customer satisfaction in compliance with company safety, labeling, health, and weights and measures standards.
Keep the department and work areas clean, sanitized, and organized, including tables, floors, walls, and display cases.
Foster a positive and engaging work environment while adhering to all safety, health, and compliance regulations.
Assist with ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates.
Help build and maintain displays on the sales floor, compliant with company programs and standards.
Help verify accurate labeling and pricing on all products, oversee price changes, and remain up to date on sale prices.
Communicate temperature failure of cases, shelves, and storage areas to Store Manager.
Confidently and effectively address emergencies, crises, equipment failure, and resolve any issue that maycrop up.
Flexible to perform other related duties as assigned.
Qualifications:
Be at least 21 years of age.
Have a high school diploma or equivalent, a degree in business management, marketing, retailing,communications, advertising, or related field preferred.
Have demonstrated success leading total building operations with integrity, including profit and loss,safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performanceappraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, andmerchandising.
Professional communication skills, both written and verbal, along with attention to detail, analytical, andsolution-focused decisiveness.
Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resourcessoftware.
Be flexible to work a schedule that changes based on business needs, including nights, weekends, andholidays.
Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is requiredoccasionally.
Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pullforce required ranges from 80 pounds to 100 pounds.
Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, andtransfer items horizontally.
Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes,long pants, and gloves (latex and or cut-resistant).
Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens,freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, andpallet jacks.
Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting ********************************************************* .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:
Inspiring Women at Sprouts
Rainbow Alliance at Sprouts
Sabor at Sprouts
Soul at Sprouts
Honored to Serve at Sprouts
Together, these groups celebrate diversity and empower our team to thrive.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
Operations Manager
Manager job in Sarasota, FL
About PCS
PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.
Position Summary
The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.
Key Responsibilities
Operational Oversight
Manage day-to-day office and business operations across multiple PCS locations.
Oversee administrative and procedural functions to ensure consistency and efficiency.
Develop, implement, and maintain operational policies and procedures to enhance company performance.
Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.
Team & Staff Coordination
Supervise and support administrative staff.
Coordinate schedules and attendance management for staff.
Support onboarding and offboarding processes for employees.
Ensure internal communication and collaboration between departments.
Administration
Manage vendor relationships and purchase approvals.
Assist leadership with financial reporting and budget tracking.
Maintain and update company documentation, contracts, and handbooks.
Technology & Systems
Oversee office technology operations and ensure systems are functioning efficiently.
Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting.
Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting.
Leadership Support & Compliance
Provide administrative and strategic support to executive leadership.
Coordinate company meetings, events, and internal initiatives.
Ensure compliance with company policies and safety regulations.
Identify operational inefficiencies and recommend improvements.
Qualifications & Skills
3+ years of experience in operations management, office administration, or business management.
Proven leadership and team management abilities.
Strong organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office Suite and related business systems.
Familiarity with Autotask or similar service management software preferred.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, multi-office environment with minimal supervision.
Executive Operations Manager
Manager job in Saint Petersburg, FL
***This is NOT a role with ForceBrands***
Executive Operations Manager / Family Office Lead
📍
St. Petersburg, FL
(In-person, full-time)
💼
Confidential Client
Are you energized by bringing order to complexity? A fast-moving entrepreneur with multiple ventures is seeking a highly capable operator to run the business, property, financial, and family logistics that keep everything moving. If you thrive in a role where no two days look the same - and you love building systems that make life and work more seamless - this could be the opportunity.
This is not a traditional EA role. It's broader, more autonomous, and central to how this household and set of businesses operate.
What You'll Own
Financial & Administrative Operations
Coordinate with accountants, bookkeepers, and advisors on taxes, reporting, payments, and insurance renewals.
Maintain dashboards for cashflow, investments, and portfolio activity.
Manage documentation and filings across multiple entities.
Property & Vendor Management
Oversee maintenance, projects, and contractor relationships across several properties.
Get quotes, manage budgets, and ensure work is completed to standard.
Family & Household Support
Coordinate calendars, appointments, travel, and logistics for the family.
Support day-to-day needs, reservations, errands, and occasional driving.
Travel & Schedule Management
Book complex travel (heavy points usage) and handle real-time adjustments.
Manage a dynamic calendar and anticipate needs.
Health & Personal Logistics
Schedule medical appointments, track records, and manage insurance claims.
Facilitate communication with specialists.
Investment Administration
Track investments, prepare documentation, and coordinate with advisors.
Family Office Buildout (First 6 Months)
Digitize years of records, create systems, and centralize information.
Build SOPs, financial dashboards, and organizational infrastructure.
What Success Looks Like
90 days: Systems organized, dashboards built, recurring workflows managed.
6 months: Operations running smoothly; you're anticipating needs.
12 months: The administrative ecosystem is functioning cleanly and efficiently.
Who You Are
10+ years managing complex operations, property portfolios, or high-level executive support.
Backgrounds that tend to fit well: accounting/finance, property management, family office operations, or supporting HNWIs.
Strong financial literacy and comfort with tax documents, insurance, and investment structures.
Highly tech-savvy - comfortable with spreadsheets, cloud systems, and tools like Notion/Airtable/QuickBooks.
Excellent judgment and discretion with sensitive information.
Calm, proactive, organized, and energized by variety.
Able to interface seamlessly with advisors, contractors, and family members.
Located in or willing to relocate to St. Petersburg, FL.
Compensation
💵 $100,000-$120,000 base salary
➕ Performance bonus
➕ Health insurance
If you're a builder of systems, a steady operator, and someone who takes pride in making everything around you run smoothly, this role offers high trust, autonomy, and direct exposure to entrepreneurship and investment operations.
Operations Manager
Manager job in Tampa, FL
Operations Manager
The Operations Manager will oversee call center representatives, providing guidance and an opportunity to improve operational excellence. This includes regular CSR communication across multiple media forms, recommendations on improvement to quality reviews, performance guidance and regular monitoring of schedules and call queues.
Work Responsibilities:
Oversee, provide motivation, and guidance to CSRs.
Foster a positive and collaborative environment to address improvement to schedules, performance expectations, customer experience, and quality related opportunities.
Performance Oversight: Monitor and help maintain adherence to company's performance policies and procedures as it relates to CSR agents and client expectations.
Escalate, seek guidance, and provide feedback on identifying opportunities for improvement.
Collaborate across departments, address and escalate challenges, and support adherence to policies and procedures.
Help develop and implement QA related programs at the company and client level; help conduct CSR audits and provide quality observations and feedback.
Assist with client onboarding/offboarding to include technical, quality, training, and reporting aspects of the implementation process.
Promote a customer-centric culture, escalate, and help resolve inquiries.'
Work Experience and Qualifications:
3+ years of operations experience in a high-growth, fast-paced, virtual environment, specifically remote and/or CSRs.
3+ years as a Call Center Supervisor or Team Leader (blended inbound/outbound)
Demonstrates an understanding of call center performance metrics, and quality standards and how they apply to a remote/1099 workforce.
Experience with call center reporting and technology (dialers, quality modules, dashboards)
Solid communication and problem-solving skills
Proactive in approach, collaborative in nature and able to effectively communicate/escalate problems/solutions.
Proficiency in spreadsheet software (Google/Microsoft)
Service Manager
Manager job in Tampa, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Manage a service team of assigned Division.
Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
Responsible for executing service inspections on time and resolution of system deficiencies.
Manage a budget and meeting revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Facilitate a high-performance culture that includes annual performance reviews and development initiatives.
Assist with manpower planning and allocation.
Responsible in part for customer satisfaction and cash collections.
Works closely with the sales and installation teams to support the growth and profitability of the Division.
Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
WHAT WE LIKE ABOUT YOU
Two years of experience in a service supervisory role within the fire detection, fire protection, or security environment.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and/or electrical systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Valid driver's license.
Must be able to pass a background check and drug screening.
Able to work independently.
Excellent organizational, decision-making, and communication skills.
Proficient in NFPA codes and standards.
Strong computer skills; proficient at Microsoft Office.
Knowledge of OSHA safety standards.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
A/V General Manager
Manager job in Tampa, FL
Founded in 1993 and headquartered in Canton, Georgia, RPM AV Services is a full-service commercial audiovisual integration company with nearly three decades of experience supporting integrators, contractors, and end users across the U.S.
We specialize in turnkey A/V solutions, including pre-sales design, cable infrastructure, equipment installation, DSP and control systems programming, commissioning, and QA. Our in-house team is experienced, certified, and committed to delivering high-quality results-we never outsource labor. From corporate boardrooms to education, hospitality, and large public venues, we support commercial AV projects of all sizes and scopes.
With regional offices in Atlanta, Birmingham, Raleigh, Dallas, and Tampa, our technicians are equipped to travel nationwide to meet client needs.
The General Manager is located at our Tampa office and is responsible for overseeing operations within the region, ensuring customer satisfaction, and fostering strong client relationships. The position involves developing and executing growth strategies, managing crews-including hiring, scheduling, and performance oversight-and coordinating with project managers and other leadership. The role also requires enforcing company processes and quality standards, optimizing internal operations for efficiency and profitability, and managing facilities, tools, and vehicles. Additionally, the individual will play a key role in training and development initiatives while upholding the organization's core values and contributing to leadership goals and KPIs.
Join RPM AVS and be part of a team that is shaping the future of audiovisual solutions.
Key Responsibilities
Meet with customers regularly, ensure customer satisfaction and build rapport with local client contacts fostering a true partnership
Create, implement, and execute strategies for growth
Responsible for the management of crews including hiring, firing, scheduling, and day-to-day direction
Oversee the local region's working schedule and coordinate with PM's and other GM's weekly
Ensure RPM processes and standards are always adhered to and see that required tasks are completed on time (such as Daily Reports, QC Reports, Photos, etc.)
Provide oversight and quality control
Works as part of RPM's leadership team to set and establish goals and KPI's
Improve local internal process for profitability, efficiency, and productivity
Oversee and manage facilities, storage, tools, and vehicles, etc.
Drive training goals for all local employees
Uphold and maintain RPM's core values
Required Qualifications:
7+ years of commercial A/V experience
Experience managing field resources
Competency and experience interpreting A/V Drawing sets and bid documents
Broad understanding of typical A/V components and how they are installed
Proficient in computer applications and programs associated with the position (i.e., Microsoft Office suite)
Excellent time management skills
Friendly, flexible, and approachable communicator
Desired Qualifications:
AVIXA CTS & CTS-I, CTS-D
Certifications in Creston, Extron, QSC, AMX, Biamp, Chief, etc.
OSHA 30 certification
Background Check & Screening
Per RPM AVS' background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
Why RPM AV Services?
30 + years as a Family-run business
Growth means opportunity! RPM has been experiencing 30% year-over-year growth
Core Values focus on business management, keeps employees aligned, focused and happy
Top industry compensation and benefits
Aggressive paid training initiatives
At RPM AVS, we pride ourselves on being industry leaders, offering turnkey solutions, certified expertise, and award-winning service. Join us and take your career to the next level!
Store Manager, Tampa
Manager job in Tampa, FL
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
General Manager - Sunset Bar + Grill at Little Harbor
Manager job in Ruskin, FL
OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun
The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand's on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process.
DUTIES AND RESPONSIBILITIES:
Customer Experience-exceeding overall customer's expectations
Daily walkthrough-providing feedback to various areas
Providing effective communication to management team and staff
Menu development revision of menus as required
Effective management of events and holidays
Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction
Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.)
Oversight of effective cost management (payroll & cost of sales are the largest expenses)
Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals
Conduct regular staff meetings
Provide assistance as needed with other F&B operations or projects within Suntex
Planning and oversight of training and development for employees and managers
Achieve or exceed annual budget
Compliance with local health department regulations
Continue to promote an environment that encourages teamwork
Maintain an open-door policy with staff
EDUCATION AND EXPERIENCE:
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Ability to organize and prioritize work
Knowledge of computers (MS Word, Excel).
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Ability to work in a team environment to achieve team, department and corporate goals
Ability to collaborate effectively with internal and external customers
Adaptable to a fast-paced environment
Some knowledge of marina operations or willingness to be trained in them
Effective communicator who can collaborate with teammates and guests
Ability to organize and prioritize work
Must have flexible schedule to include working weekends and holidays during busy season;
Assistant Retail Manager
Manager job in Brandon, FL
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Part Time Associate Manager
Manager job in Tampa, FL
Your role at Tumi:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
District Manager
Manager job in Venice, FL
District Manager of Operations Reports To: Regional Director of Operations District Manager of Operations The District Manager will take a lead role in overseeing operations of 6-8 Dunkin' restaurants with a focus on driving strong operational standards for high quality food, while recruiting, hiring, and developing a team of great people dedicated to delivering exceptional guest experiences to create top line sales and traffic growth. The District Manager is required to work effectively under pressure and demonstrate solid decision- making skills when planning and organizing required activities 30,60, 90, and 180 days in advance. The District Manager will build and model Quality Brand Group's culture, demonstrate key behaviors, nd ensure each restaurant meets or exceeds Dunkin' brand standards of operational excellence and profitable restaurants.
Responsibilities Include:
* Recruit / Interview / Hire / Orientate - maintain bench plan looking at 30/90/180
* Develop good hiring habits and training excellence in each GM / AM to improve Ops
* Communicate expectations along with Best Determined Practice and celebrate wins
* Establish open-door communication and ask good questions to uncover anomalies
* Collaborate with Brand employees while embracing and model QBG RAISE culture and nourish positivity
* Collaborate, Mentor, share, and inspire other DMs by sharing experience and success• Teach & Coach sound financial practices to impact Sales, COGs, Labor & Controllables
* Evaluate PC based on KPIs and build plan to achieve same through Manager & Team • Create Community involvement and LSM projects targeted to stores in need as Conduct CMX audits to highlight opportunity and drive all QBG & Brand standards
Qualifications:
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
* Strong communication skills and pc proficiency with MS office and excel spreadsheets.
* Strong decision-making ability with passion for results for delivering on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. • Conflict Management - must be able to confront touch issues and resolve disagreements constructively.
* Proficiency in math and financial management, budgeting, knowledge of P&L Statements
* 3 years multi-unit restaurant, QSR Industry, or retail management experience with strong supervisory experience.
Requirements:
* Daily Travel between store locations
* Minimum 50 hour Work Week
* Strong communications skills
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10822682"},"date Posted":"2025-11-20T14:48:01.928536+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2983 Executive Drive","address Locality":"Venice","address Region":"FL","postal Code":"34292","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
District Manager
Business Manager
Manager job in Sarasota, FL
Job Title: Business Manager, Full-time
Reports to: Pastor
Classification: Salaried/Exempt
The Parish Business Manager is an administrator in support of the Pastor's/Administrator's responsibilities to the parish. This position is a steward of the financial and personnel resources of the parish.
Financial
Maintains accuracy of all financial files and records and establishes a responsible cash flow management system.
Prepares, administers and reviews budget process for Parish which is subject to review and/or approval by the Parish Finance Council, as required.
Analyze and make recommendations pertaining to all financial decisions and questions facing the Parish
Acts as liaison between the parish and the diocese in financial matters and human resources issues
Maximizes cash management resources.
Coordinates and reviews parish organizations and ministry funds.
Oversees bookkeeping services as A/R. A/P, GL, Collections and Timekeeping etc.
Oversees audits as required by DOV policies & procedures
Administrative
Manage the operations and all staff at the Parish.
Staff planning and development, including candidate selection and interviewing.
Provides professional support to parish staff.
Oversee scheduling & documentation for events on campus
Oversee safe environment for parish
Ensure security & emergency preparedness procedures as outlined by DOV
Coordinates parish liability and property insurance, worker's compensation with the diocese general insurance program.
Consults with and advises Pastor/Administrator on business and administrative matters that affect the parish.
Other duties as assigned.
Marlin Bar Assistant Manager
Manager job in Sarasota, FL
Please click here to review our Applicant Privacy Policy.
SET THE COURSE
The Marlin Bar Assistant Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards.
BE THE ISLAND GUIDE
Assists in creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.
Assist the Marlin Bar Manager to develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team.
Maintain appropriate staff levels.
Hire qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
In partnership with the Marlin Bar Manager, assist employees with career development strategies to improve employee retention and build bench strength.
Manage individual restaurant expenses ensuring budgetary compliance.
Ensure consistent execution of Company policies and procedures.
Develop/streamline Marlin Bar processes in partnership with the Marlin Bar Manager.
Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Manager, and Marlin Bar Store Manager
Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture.
Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
Commit to maintain the culture through the evolution of the business.
Be receptive to feedback and coaching.
Possess complete knowledge and enforcement of all food and beverage menus - including ingredients, preparation methods, and presentation.
Possess complete knowledge, application, and enforcement of all Hospitality Standards.
Ability to interact with the guest and cultivate authentic relationships in the community.
Practice proper cash handling and proper operation of the point-of-sale system.
Be proficient in food handling, safety and sanitation guidelines.
Other duties as assigned.
ESSENTIALS FOR LIFE IN PARADISE
High School diploma or GED required.
Must be 18 years of age or older.
Generally, 3 years of Food and Beverage experience with some leadership experienced preferred.
Must have current food handler's card and alcohol service certification as required by federal/state/local law.
Familiarity with Open Tabel reservation systems preferred.
Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays.
Basic math skills. Computer (Microsoft Office) skills.
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Possible Travel for training and assisting at other Tommy Bahama locations
Ability to work varied hours and days including nights, weekends and holidays as needed
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Auto-ApplyCommercial Business Manager
Manager job in Tampa, FL
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Tampa branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $80,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
Auto-ApplySpa Manager
Manager job in Bradenton, FL
Our Spa Center is on the lookout for a dedicated and passionate sales expert to join our team as a Sales Manager; you'll play a vital role in promoting and selling our range of treatments, packages, and skincare regimens while providing expert advice to customers and meeting sales targets through exceptional customer service. Your goal will be to increase bookings, expand our client base, and ensure the overall success of our spa services.
Key Responsibilities:
-Develop and implement sales strategies to achieve revenue goals and expand our client base.
-Build and maintain strong relationships with both new and existing clients to ensure repeat business and customer satisfaction.
-Exceed sales targets, providing training, guidance, and support as needed.
-Ensure exceptional service and customer experience by handling client inquiries, managing complaints, and ensuring that each customer leaves satisfied.
-Monitor sales performance and prepare regular reports for upper management, identifying trends and areas for improvement.
-Collaborate with the team to develop promotions, packages, and strategies to attract new customers and retain existing ones.
-Maintain a thorough understanding of all spa services, treatments, and packages to effectively sell them to clients.
Requirements:
-Proven experience in sales or business development, preferably in the wellness, spa, or hospitality industry.
-Strong leadership skills with a track record of managing a team to success.
-Exceptional communication and interpersonal skills.
-Ability to build strong customer relationships and understand client needs.
-Goal-oriented with a passion for exceeding sales targets.
-Knowledge of spa services, treatments, and wellness trends is a plus.
-Ability to work flexible hours to meet the needs of the business.
-A proactive, self-motivated, and energetic approach to sales and problem-solving.
-Strong organizational and time management skills.
Job Type: Full-Time
Monday through Friday: 10 AM - 6 PM
Sunday: 11 AM- 6 PM
Salary: $3,000 per month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
How to Apply:
Please send your most current resume with the best contact number and email to reach you, and someone from our recruiting team will contact you shortly.
District Manager
Manager job in Tampa, FL
Job Details FL Carrollwood - Tampa, FL Practice SupportDescription
Job Purpose:
The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals.
Duties and Responsibilities:
The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week.
Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory.
Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls.
Develop, train and direct team members utilizing sound operating principles and company policies and procedures.
Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action.
Study operations where cost standards are not met to problem solve and correct
Coach and develop teamwork in the practices to attain regional objectives.
Ensure good housekeeping at the practice level.
Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods.
Conduct or ensure completion of safety audits in assigned practices.
Additional projects and/or responsibilities, as assigned.
Additional Responsibilities:
Excellent interpersonal, verbal, and written communication skills.
Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality.
Ability to conduct oral and written presentations.
Ability to multi-task effectively.
Ability to work in a fast-paced environment.
Excellent organization and time management skills required.
Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule.
Strong problem resolution skills.
Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint.
Ability to travel within assigned territory.
Qualifications
A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience.
Four-year degree preferred or equivalent years of work experience.
Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals.
Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods.
Strong ability to contribute both individually and a part of a team.
Clean driving record with reliable transportation is mandatory
The DM must maintain personal motor vehicle insurance according to the Company policy
Ability to work flexible hours including early morning and evening hours with some weekends required.
General Manager, Heavy Equipment
Manager job in Tampa, FL
The General Manager plays a pivotal role in leading our Tampa and Lakeland branches, overseeing all aspects of its operations. This position holds full responsibility for sales, parts, service, personnel management, and P&L performance. We are seeking a strategic thinker with strong leadership capabilities and a passion for driving growth. The ideal candidate will lead our branch to deliver exceptional results and make a meaningful impact in a key market.
Key Responsibilities
Drive branch success by developing and executing strategic sales plans aligned with both regional and corporate goals
Lead the establishment of sales territories, set ambitious targets, and ensure effective execution of sales initiatives at the branch level
Analyze market conditions and identify growth opportunities to protect and expand market share
Oversee the planning and implementation of sales strategies to maximize exposure, revenue, and customer satisfaction
Mentor and develop the sales team, including Sales Territory Managers and Sales Coordinators; set clear performance goals and conduct annual evaluations
Conduct competitive analysis to understand customer needs and monitor market activity
Recommend staffing, training, and performance strategies to enhance sales and product support outcomes
Identify opportunities to streamline product offerings for improved efficiency and profitability
Support the sales team by engaging with key customers, delivering impactful presentations, negotiating deals, and approving all equipment sales
Analyze and report on branch performance, including sales volume, market share, parts and service activity, and growth potential
This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.
Required Work Experience
Over 5 years of field experience with regular customer contact, knowledge of dealership/distribution network, limited geographic area of responsibility, and broad product knowledge
Over 5 years supervisory experience, which includes placement, work direction, coaching, and performance management
Minimum of 5 years of Dealership experience in heavy construction equipment industry
Minimum of 5 years direct selling to end-user customers in retail environment
Work Environment
This position is primarily an office setting but may require driving to customer offices and jobsites.
Travel Requirement
As needed
Education
Formal education or training to perform the essential functions of the job. This includes certifications, licenses and/or registration requirements
4-year College degree in a Business/Management discipline or equivalent experience
Preferred Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Solid understanding of industry dynamics relevant to the area of responsibility, including market trends, products, competitors, customers, and distribution channels
Passion for mentoring and relationship-building, with a collaborative and supportive mindset
Ability to understand and effectively teach key concepts and principles
Excellent interpersonal and communication skills
Advanced skills in negotiation, conflict resolution, and analytical thinking
Exceptional time management, follow-up and attention to detail
Why Join Our Dynamic Team?
This is more than a management roleit's a leadership opportunity where your decisions will directly shape the success of Dynamic's Tampa branch. Other points to consider:
Competitive pay aligned with your experience
3 options of Health Plans to choose from, one heavily subsidized
Dental, Vision, Hospital Confinement plan and other voluntary ancillary insurances
100% company paid TeleHealth, Employee Assistance Program, Paid Life Insurance and Short-Term Disability
Option to add on Voluntary Life Insurance for self and dependents
401(k) Plan and Health Savings Account, both matched by the company
Company paid Holidays and up to 40 hours of your paid time off (PTO) are eligible to be rolled over into the next year
Employee uniforms (select departments)
Annual tool and boot reimbursements for those in applicable positions
Dynamic is proud to be an Equal Opportunity Employer.
Successful candidate must consent to a drug test and pass a background check upon accepting this position, prior to their start date.
PI2d662b115814-31181-38995751
Spa Manager - Spa Oceana at the Don CeSar
Manager job in Saint Pete Beach, FL
Job Title: Spa Manager Department: Spa Operations Reports to: Spa Director/Regional Director Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Manager is responsible for the day-to day operations of the facility to include: establishing and meeting the budget and financial goals of the organization, implementing a strategic plan to include marketing initiatives and staff training, acting as the liaison to other revenue centers on property, and professionally represents the facility and Arch Amenities Group. The Spa Manager uses the ability to lead and motivate staff to achieve goals and exceed guest expectations.
Responsibilities:
* Ensures the Arch Amenities Group Experience for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group
* Brand Standards. Adheres to policies of the facility and Arch Amenities Group.
* Develops a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
* Uses a template to develop a monthly and yearly management report outlining key facility statistics and a summary of daily operations. Also reports any current or future concerns and forwards recommended changes to the client with Account
* Executive approval. Submits all paperwork and financial reporting in accordance with AAG policy.
* Develops and maintains accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies, equipment, and products.
* Writes articles or press releases for the facility when applicable.
* Creates a team of service providers to meet all aspects of professionalism and service demands.
* Maintains a fully staffed facility by recruiting, interviewing, hiring, and training all staff.
* Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.
* Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system.
* Assesses all employees progress continually, trains employees, coaches employees with positive reinforcement and disciplines fairly and consistently, participates in annual performance evaluations, and assists in the termination process when necessary.
* Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
* Creates and implements an effective marketing and public relations strategy in a timely manner.
* Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
* Ensures fiscal responsibility through efficient scheduling of facility and makes necessary changes to stay within budgetary guidelines.
* Ensures the successful integration of the spa and the fitness facility into the overall operations of the hotel.
* Ensures that the spa is successfully positioned within the respective marketplace by completing a competitive analysis and determining strengths and weaknesses of all significant competitors.
* Implements a strategy to contact conference groups and promotes spa services to attendees.
* Ensures that financial goals are attained by developing and implementing a retail sales plan. Establishes service and retail goals for staff and provides guidance on how to achieve them.
* Develops a schedule of seasonal utilization patterns to be used in the budgeting process and effective payroll management.
* Specifies and controls efficient usage of professional products for all services by completing a service cost analysis and implementing an inventory control system.
* Provides necessary financial information to corporate and the clients accounting department for accurate reporting of daily sales and financial performance.
* Ensures an effective inventory system with the par stock levels implemented for spa equipment and supplies.
* Ensures compliance with all state licensing and health requirements.
* Provides reservation procedures using spa software or a manual reservation system.
* Prepares any incident or accident reports and forwards them to the Corporate Risk Management Department and Arch Amenities Group Operations Director
* Other duties as assigned.
Qualifications:
* Bachelor's degree or comparable spa management experience2+ years of successful spa management experience.
* Knowledge of professional spa services and treatments.
* Knowledge of retail operations and inventory systems.
* Effective leadership skills and a strong work ethic.Excellent customer service skills.
* Efficient, well organized, and able to handle a variety of duties simultaneously.
* Creative in marketing and promotions.
* Sales oriented.
* Energetic, enthusiastic and motivational.
* Professional manner, discretion, and appearance.
* Excellent verbal and written skills.
* Ability to show initiative and make decisions.
* Normal work hours: Varied to include nights, weekends, and holidays.
* Proficient in spa software (Spa Biz, Spa Soft or Visual One) and Microsoft Office products.CPR/First Aid Certified.
* Must be in a physical condition to project the health and wellness ideals of the spa environment.
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
MANAGER - ROOM SERVICE
Manager job in Tampa, FL
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore.
Our Commitment to Service:
We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Appearance:
How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION
Responsibilities
This position is responsible for overseeing the efficient and effective operation of Room Service, implementing all established procedures for the outlet.
Essential duties include, but are not limited to:
* Manages to ensure compliance with all policies and procedures
* Promotes positive Guest relations and resolves complaints
* Responsible for compliance with all regulatory requirements and maintains a clean, safe, hazard-free work environment within the area of responsibility
Qualifications
* Bachelor of Arts in Restaurant Management or related field and three (3) to five (5) years of restaurant supervisory experience or an equivalent combination of education and experience
* Room Service and/or Mini Bar experience preferred
* Ensures service is carried out in accordance with policies and procedures
* Hires all Room Service Team Members in accordance with policy and procedure
* Provides and/or secures training and review to ensure Team Members are following Guest service standards and completing their job responsibilities according to Company and department standards
* Meets profitability goals in the outlet
* Complies with all regulatory requirements with in area of responsibility
* Promotes positive public/employee relations at all times
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Performs all other related and compatible duties as assigned
*
* Knowledge/Skills/Abilities
Work Environment:
* Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
#indeedtampa
Auto-ApplySpa Manager
Manager job in Clearwater, FL
Full-time Description
At XWELL: Health, Wellness, Beauty, indulge in our expansive selection of body and facial waxing services within our luxurious and inviting atmosphere. With membership options and a strong local following, our establishment sees a consistently high influx of guests.
The Spa Manager assumes a pivotal role within our business, serving as the guiding force in daily operations. This dynamic leader is tasked with propelling sales, overseeing the seamless execution of key business initiatives, and ensuring the day-to-day activities of our spa unfold with precision. Their dedication to excellence guarantees our customers a consistently impeccable experience, while simultaneously optimizing operational efficiency and profitability. As the primary driver of substantial change within the business, the Spa Manager plays a transformative role.
Our managers bear the responsibility of leading a team of Service/Treatment Specialists. They meticulously communicate and enforce policies and procedures, foster positive employee relations, and ensure the recruitment of top-tier team members.
Your Business
Strategically steer and achieve financial objectives by vigilantly tracking revenue, expenses, and profitability in alignment with an annual budget.
Employ data and metrics analysis to craft efficient work schedules, ensuring optimal coverage and resource utilization while adhering to contractually obligated operating hours.
Diligently oversee licensing board rules and regulations within your unit, upholding stringent regulatory compliance.
Collaborate seamlessly with our retail team to guarantee product availability through effective merchandising and proficient inventory management.
Execute precise accounting and financial management responsibilities, encompassing tasks such as recording sales, monitoring daily cash flow, preparing bank deposits, and generating financial information crucial for informed decision-making.
Your Unit
Lead the team in crafting an exceptional customer experience, where clients are pampered to perfection and welcomed with professionalism, friendliness, and promptness.
Deliver unparalleled customer service by personally greeting and assisting customers, displaying exemplary floor leadership skills, and taking ownership of the sales floor.
Ensure a secure and pristine spa environment, maintaining a commitment to safety and cleanliness.
Direct and supervise employees dedicated to delivering best-in-class services, fostering a team that consistently exceeds customer expectations.
Your Team
Conduct interviews, select top-tier talent, and seamlessly onboard new team members.
Foster team cohesion and motivation, ensuring employees collaborate effectively.
Uphold positive employee relations through open communication channels within the team.
Provide ongoing training to enhance your team's proficiency in effectively promoting our products and services.
Utilize data and metrics to measure and manage team performance, actively collaborating with your team to enhance unit efficiency.
Create a comprehensive daily service and retail "Goal Guide" aligned with our Manager Playbook.
Develop and mentor teams, emphasizing quality execution and achievement of business goals.
Vigilantly monitor operations to guarantee compliance with pertinent health and safety standards.
Requirements
Work Experience Requirements
Possess a minimum of 5 years of managerial experience in the spa, retail, hospitality, wellness, or beauty industry.
Demonstrate proficiency in administrative and computer skills essential for accurate and timely reporting, cash handling and reconciliation, payroll management, service, and retail inventory oversight, record-keeping, and operation of Point of Sale (POS) systems.
Display prior experience in recruitment and training.
Exhibit a proven ability to cultivate a collaborative team spirit to successfully achieve business goals.
Ability to lift, push, or pull up to thirty-five pounds, and stand or walk for up to 10 hours per day.
This position, requires flexibility and availability to work varied shifts, including early mornings, holidays, evenings, and weekends.
Must be able to lift/carry up to 35 pounds.
Education Requirements
Bachelor's Degree or Equivalent Work Experience.
Business Competencies
P&L Mastery
Communication
Decision Making
Leadership
Results Driven
Focus on Quality Delivery of Service and Support
Productivity
Customer Focus
Teamwork
XWELL Competencies:
Achieve Measurable Results
Create the Right Environment for Guest and Team?
Effectively Navigate Change and Ambiguity?
Leverage Individual Development and Team to Grow?