Customer Service Manager
Manager job in Taylor, MI
The Customer Service Manager is responsible for leading and developing a high-performing customer service team that delivers exceptional service and support to our clients across all stages of the commercial printing process. This role oversees all aspects of customer engagement-from order entry and job tracking to problem resolution and long-term account satisfaction.
The ideal candidate will have a strong background in commercial printing or a related manufacturing environment, with proven leadership in process improvement, team management, and customer relationship excellence.
Leadership & Team Development
Lead, mentor, and develop a team of Customer Service Representatives (CSRs), Estimators, and Account Managers
Foster a culture of accountability, responsiveness, and continuous improvement.
Conduct regular training sessions to enhance product knowledge, communication, and service standards.
Customer Experience
Ensure all customers receive prompt, accurate, and professional communication.
Act as an escalation point for complex client issues or service failures and drive timely resolutions.
Partner with sales and production teams to ensure seamless job execution and customer satisfaction.
Monitor customer feedback and implement strategies to improve retention and satisfaction.
Process & Performance Management
Develop and maintain standardized procedures for order entry, job tracking, proofing, and change management.
Implement measurable service KPIs such as on-time response rates, order accuracy, and client satisfaction.
Identify bottlenecks and coordinate with production and scheduling teams to streamline workflow.
Utilize CRM and MIS systems (e.g., PrintIQ, EFI Pace, or similar) to track customer interaction and metrics.
Strategic Leadership
Collaborate with executive leadership to define customer service objectives aligned with company goals.
Participate in cross-departmental meetings to improve interdepartmental communication and workflow.
Analyze trends and data to forecast customer needs and service improvements.
Drive initiative that enhances the overall customer experience and operational efficiency.
Key Competencies
Exceptional leadership, communication, organizational, analytical, and conflict-resolution skills.
Highly organized and detail-oriented with a sense of urgency.
Collaborative leader who motivates teams and builds trust and mutual respect.
Comfortable balancing customer needs with operational realities.
Strategic thinker with a hands-on management style.
Passionate about delivering exceptional customer experiences.
Operations Manager
Manager job in Auburn Hills, MI
Auburn Hills, MI
We're looking for a proactive, results-driven Operations Manager to oversee the day-to-day operations of our batch manufacturing facility. In this critical role, you'll lead cross-functional teams, drive operational excellence, and ensure alignment between production, maintenance, and quality functions to support safety, efficiency, and product integrity.
What You'll Do:
Oversee and coordinate the work of production, maintenance, and material handling teams to ensure seamless operations.
Develop and monitor production schedules and resource allocation to meet customer demand.
Implement and enforce safety protocols and foster a safety-conscious work environment.
Identify and implement process improvements to increase efficiency, reduce downtime, and support continuous improvement initiatives.
Support training and development programs for plant personnel, ensuring consistent application of SOPs and GMP standards.
Monitor performance metrics and lead problem-solving initiatives to address bottlenecks or quality issues.
Collaborate with the Quality Control team to ensure adherence to product specifications and compliance standards.
Oversee facility and equipment maintenance in coordination with internal teams and external vendors.
Partner with the General Manager to support budgeting, reporting, and long-term operational planning.
Provide administrative coordination across departments, including scheduling, reporting, and compliance documentation.
Requirements:
Minimum 5-8 years of experience in manufacturing, with at least 2 years in a leadership or coordination role.
Bachelor's degree in business, operations, engineering, or related field preferred.
Demonstrated ability to lead cross-functional teams and manage multiple priorities.
Strong communication, decision-making, and analytical skills.
Experience with Good Manufacturing Practices (GMP) and safety regulations.
Working knowledge of ERP systems (Microsoft Dynamics GP preferred).
Experience in batch production processes highly preferred.
Proven track record of improving processes and building high-performing teams.
Core Values:
Celebrate wins and tackle challenges together: Foster a team-oriented, collaborative environment.
Obsess over quality and own results: Take accountability and drive continuous improvement.
Never settle: Continuously seek out process and performance enhancements.
Lead with purpose: Set clear expectations, support others, and model high standards.
General Manager
Manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
Store Manager
Manager job in Detroit, MI
American Jewelry and Loan is the premier operator of pawnshops in Michigan. While nationally known as “Hardcore Pawn” for our store at 8 Mile and Greenfield, we operate 4 other locations in Hazel Park, Pontiac, Lincoln Park and Southgate. We are focused on growth and looking for talented individuals to share in that growth and that share our CORE values:
1. We are a 4th generation family-owned pawnshop.
2. We take pride in everything that we do.
3. We demonstrate competency in action.
4. We have one another's backs
5. We win.
If you thrive in a
results orientated
, performance driven,
team orientated
environment where your hard work and dedication will set you on the path to your personal and professional success, American Jewelry and Loan is a place to grow.
Manager candidates:
Exemplify the mission, vision, and values of American Jewelry and Loan.
Have an entrepreneurial mindset,
Demonstrate the ability to build a team capable of achieving operational excellence through effective delegation and follow-up.
Understand Profit and Loss statements with focus on managing and moving all merchandise ranging from fine jewelry to electronics to home furnishings.
Able to report to owners and be a part of a leadership team with focus on understanding current business trends and future business needs.
To be considered we require:
5+ years of proven retail or manager leadership track record in sales
Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner.
Excellent communication skills (verbal and written).
Flexibility to adapt to a fast-paced, ever-changing retail environment.
Self-direction and motivation
Strong organizational and time management skills.
Desired Skills
Customer service
Product knowledge including but not limited to - jewelry, electronics, computers
Jewelry sales
Bi-lingual a plus
Job Type: Full-time
Expected hours: 40 - 45 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Vision insurance
Experience level:
5 years
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Ability to commute/relocate:
Hazel Park, MI 48030: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 5 years (Required)
Language:
Spanish (Preferred)
Work Location: In person
Assistant Store Manager
Manager job in Livonia, MI
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description
Bring the Energy. Lead the Team. Make Every Day Game Day.
Are you passionate about sports, fashion, and creating unforgettable customer experiences? Rally House is looking for an Assistant Store Manager who brings leadership, hustle, and team spirit to everything they do.
As Assistant Store Manager, you'll work closely with the Store Manager to deliver results through your team. You'll coach, train, and lead Team Sales Leads and Sales Associates to hit store goals, deliver outstanding service, and create a fun, fast-paced shopping experience that feels like a retail pep rally. From merchandising and receiving to coaching the team and daily operations, you'll play a key role in keeping your store game day ready.
At Rally House, we celebrate hometown connections by offering an outrageous selection of local and team apparel and gifts, giving fans the perfect way to represent their teams and communities. Working closely with the Store Manager, you'll help create a welcoming environment that brings fans and alumni together in celebration of their team spirit.
This role is perfect for retail leaders ready to take the next step in their career. Whether you're managing the floor or jumping in to help a customer find the perfect gear, you'll lead by example and show your team how it's done.
If you're a future Store Manager in the making who loves to win, inspires others, and leads with purpose - we want to hear from you.
Responsibilities
Staffing: shift management, leading others
Customer service: ensures customer remains the top priority
Delivery Results: inventory control, selling strategies
Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution
Skills And Knowledge
Ability to lead other others, Able to communicate with others in a clear and confident manner, Detail oriented, Enthusiastic attitude, Functional skills required to make basic use of digital devices and online applications, Growth mindset, Outgoing
Qualifications
Minimum 3 years experience in clothing retail; Minimum 1 years in a supervisory or team lead position coaching others; Associates or Bachelor's degree preferred; Sports enthusiast preferred.
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
$18.00 - $23.00
Hourly
District Manager
Manager job in Utica, MI
Join Our Team as a District Manager at Plato's Closet!
Do you enjoy leading teams, having autonomy in your position, holding people accountable to KPIs, working with retail stores, merchandising, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our District Manager position at Plato's Closet!
At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to sell it, and the Inventory Manager oversees that process.
As the District Manager, you will oversee our 3 Plato's Closet locations. You will be primarily responsible for leading, managing, and holding the Store Managers accountable to running their stores. Most weeks, you will be working from home for 1-2 days and visiting stores for 3-4 days. You will need to be an excellent problem-solver, love analyzing and improving numbers related to store profitability, and great with ensuring the right people are in the right seats.
Note: One of our stores is located in Texas, so this position will require travel to Texas. When the store is performing well, you can expect to go to Texas once every other month or once per quarter. When the store is going through staffing issues, travel to Texas could be every month.
Our three locations are:
Flint, MI
Utica, MI
San Antonio, TX
Responsibilities
Faithfully executes the business plan, achieving or exceeding planed P&L objectives
Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments
Integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction.
Resolves issues effectively -- seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensure the leadership team is healthy, functional, and cohesive.
Ensures that everyone is truly following and adhering to the company's core processes and operating system with consistency. Demonstrates effective project management skills.
Confirms all key messages are properly and consistently cascaded across the organization. Inherently ensures that everyone is in the know.
Foster a team culture that embraces our 7 Core Values
Embrace change, take risks, and try new ideas to help our store grow and evolve
Requirements
Prior retail District Manager experience required
Strong organizational and multitasking skills
Ability to work in a fast-paced retail environment
Good with numbers
Able to stand for long periods of time and safely lift 50lbs without assistance
If you'd enjoy being in this type of environment, we'd love to hear from you!
Work schedule
8 hour shift
Weekend availability
On call
Day shift
Night shift
Other
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Profit sharing
Business Manager
Manager job in Farmington Hills, MI
We are seeking a dedicated and dynamic Business Manager to join our Team!
The Business Manager is responsible for working with the internal accounting team members and the school administration to perform business operations on behalf of the Academy. This position is also responsible for executing and managing all aspects of financial operations, preparation of financial reports, audit preparation and business office staff supervision.
QUALIFICATIONS
Minimum of a bachelor's degree in accounting or business management
School Business Official Certification preferred
Three years related work in funding and public-school accounting preferred
This position is expected to be fluent in computerized finance, accounting, and payroll functions with supervisory experience.
The Business Manager must communicate effectively both verbally and in written form.
Must have QuickBooks experience, and ability to learn new software applications as needed.
Knowledge with State of Michigan grant programs preferred
ACADEMY FINANCIAL OPERATIONS
Responsible for tracking expenditures in compliance with Board adopted policies and procedures for purchasing.
Provide timely feedback to school administration on budget related matters
Responsible for ensuring the most cost-effective means of allocating resources throughout the school district.
Ensures compliance with State and federal bid requirements for vendor contracts.
Responsible for periodic review of all expenditures to prevent negative spending or allocations within all budget line items.
Will be fiscally prudent to ensure that the Academy maintains a positive fund balance of 5% consistent with State guidelines.
Responsible for the creation and monitoring of the annual general fund operating budget for the Academy.
Responsible for monitoring budget appropriations monthly to ensure all operational expenditures are within adopted budget allocations.
Responsible for all periodic budget amendments in compliance with the State of Michigan and charter compliance guidelines.
Provide fiscal approval for all school related expenditures and allocate funds within the operating budget amounts.
Responsible for ensuring the final adopted budget is within 1% of the actual final budget through close monitoring of year-end expenditures.
Maintain an appropriate fund balance per all state and federal requirements
Responsible for monitoring and reporting any State aid or revenue adjustments and completing budget amendments to be approved by the Board of Directors.
Responsible for monthly cash flow analysis to prepare all recurring, vendor and payment arrangements on behalf of the Academy
Responsible for the approval of payroll through the review of payroll time reports completed by payroll personnel.
Responsible for General ledger posting of all payroll related expenditures on a bi-weekly/monthly basis
Responsible for general ledger posting of all monthly expenditures related to the Academy. Such transactions include credit card payments, checks, direct payments and reimbursements
Responsible for preparing an annual Cash Flow Worksheet for the upcoming fiscal year in estimation of the required borrowing.
Responsible for preparing and completing the annual State Aid borrowing agreement with financial institution.
Grant administration
REPORTING
Responsible for the preparation of monthly financial statements which include 1) statement of revenues and expenditures and 2) Budget to Actual Summary to be presented to the Academy Board of Directors at each scheduled monthly meeting.
Responsible for the preparation and completion of all quarterly financial statements including, Balance Sheet, Income Statement, Budget to Actual Summary and Quarterly Cash Flow Worksheet
Responsible for all financial matters related to charter compliance including the timely submission of quarterly financial statements to the charter authorizer.
Solely responsible for preparation of all schedules and reports for the annual independent audit in compliance with State and federal accounting guidelines.
Responsible for scheduling and coordination of independent audit site review and related audit activities.
Responsible for the submission of the independent audit report to local State and federal departments prior to the State deadline through the completion of all audits related reporting in a timely manner.
Responsible for submission of the Financial Information Database (FID) Report to the State of Michigan on an annual basis within the prescribed State deadline.
Responsible for submission of the State of Michigan Year End reporting for grant revenue and federal spending.
Responsible for managing grant budgets and grant drawdowns
OTHER DUTIES
Responsible for providing a comprehensive bi-weekly report to the management organization relating to school business matters.
Excellent written and oral skills are essential for the performance of business duties.
Responsible for the fiduciary review of all short-term and long-term contractual agreements to align such agreements within appropriate budget allocations.
Will be proficient in the communicating with bank and financial professional within business and industry
Demonstrate clear, concise, correct communication both written and oral.
Complete and submit all assignments and tasks on time.
Work in close coordination with the CFO, CEO, Board of Directors and School Administration team.
We are an equal opportunity employer.
OTHER REQUIREMENTS:
Satisfactory criminal background check.
General Manager for Growing Sign Shop
Manager job in Livonia, MI
Replies within 24 hours FASTSIGNS Livonia is hiring a general manager. The position is responsible for the daily operation of the location and will be focused primarily on continued growth. Responsibilities include:
Achievement of goals established in conjunction with the owner
Supervision and training of staff
Key client account management
Sales and business development
Management of daily operational activities
Collaboration with other location managers
Candidates should have experience and in-depth knowledge of the sign industry. Experience with Corebridge and CRM systems is a plus but not required. Management skill and a mindset focused on growth will be critical to success in this position.
The position reports to and works closely with the owner. Compensation: $60,000.00 - $75,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyGeneral Manager
Manager job in Livonia, MI
Do you
relish
the opportunity to
beef up
a team of high performers? Can you bring that extra
sizzle
to the grill while making lifelong memories for our guests and our team members? At Portillo's, we're looking for a General Manager who's ready to lead a team to deliver
satis-frying
food and top-notch customer service. If you've got what it takes to
ketchup
with our fun, fast-paced environment and
add that extra pickle
to everything you do, we want you to join our family!
Our people are the heart of Portillo's. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.
Job Responsibilities
Drive strategic direction for Portillo's restaurants by executing operational standards and driving business results through people development.
Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
Meet and exceed financial and profitability goals by managing budgets
Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance
Demonstrate integrity, honesty, restaurant knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and standards of Portillo's
Deliver top-notch standards of excellence and hospitality by leading, coaching and developing team members and restaurant leaders
Responsible for ensuring the execution of all aspects of restaurant operations, including but not limited to sales, profits, facilities, inventory, payroll and scheduling
Promote the Portillo's brand in the local community through word-of-mouth and restaurant events
Job Qualifications
Minimum 3 years of Restaurant General Management in a high volume, fast-paced environment preferred
Working knowledge of restaurant operations, recruiting, food planning, preparation, sanitation, health standards, and security
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations, including labor and all P & L responsibilities
Current sanitation and B.A.S.S.E.T. alcohol service training a plus
Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
High school diploma or equivalent
Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays
Hot dog! Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with a side of:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Annual Stock Grant (discretionary)
Monthly technology reimbursement
Uniform allowance
Free shift meals
Development benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.
Paid time off
401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Beef Stock - our Employee Stock Purchase Plan*
Voluntary Benefits like critical illness coverage, and identity theft insurance
Learn more about our benefits here
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
Auto-ApplySeasonal Laborer
Manager job in Ferndale, MI
Job Description
Temporary employees are needed to assist the DPW.
Typical duties include: lawn maintenance, tree and shrub trimming, flower installation, landscaping, bed maintenance, litter control, painting and general cleanup. Other Public Works duties will be assigned, as needed.
QUALIFICATIONS
Must have a valid state of MI driver's license, must have a good driving record; must be able to pass a physical and drug screen.
Spa Manager
Manager job in Rochester, MI
Job Description
Look Great and Feel AMAZING!!
V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
Spa Manager
Manager job in Rochester Hills, MI
The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department's operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.
Job Duties and Responsibilities
* Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
* Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
* Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
* Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team
Position Requirements
* High School Diploma or GED
* 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
* Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
* Spa Manager Certification
* Appropriate State/County/City Licenses, as required by law
Preferred Requirements
* Experience in administrative or operational and computer skills
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Auto-ApplyPMO Assistant Manager
Manager job in Farmington, MI
Job DescriptionPMO Assistant Manager
Hybrid Work Opportunity | Community Choice Credit Union
Are you a natural leader who thrives on building high-performing teams, driving results, and creating meaningful impact? Community Choice Credit Union is looking for a PMO Assistant Manager to join our Project Management Office. In this leadership role, you'll guide our implementation team, oversee operational excellence, and partner with external vendors to ensure projects run smoothly and align with organizational goals.
What You'll Do
As our PMO Assistant Manager, you will:
Lead & Coach - Mentor and inspire team members, helping them reach their full potential through ongoing coaching, feedback, and development.
Drive Results - Set stretch goals, track performance, and celebrate wins while ensuring objectives are met on time and within scope.
Support Delivery - Collaborate with Project Leads and implementation teams to ensure seamless project execution.
Optimize Operations - Develop workflows, SOPs, and reports to improve efficiency and accountability.
Manage Vendor Partnerships - Monitor and enforce performance standards, troubleshoot issues, and escalate concerns as needed.
Champion Change - Promote best practices, continuous improvement, and a culture of innovation across the credit union.
What We're Looking For
2-5 years of related project management or PMO experience.
2-5 years of supervisory or management experience.
Proven ability to coach, train, and inspire teams.
Strong decision-making skills with a focus on collaboration and long-term impact.
Excellent organizational, communication, and problem-solving abilities.
Preferred Certifications: PMP, PMI-PBA, CBAP, or Agile certifications (e.g., DASM, CSM).
Why Join Us?
At Community Choice Credit Union, leadership is more than a title-it's about living our values and empowering others. In this role, you'll have the opportunity to shape team culture, strengthen operations, and help deliver solutions that make a real difference for our members and communities.
Additional Details
Education: High school diploma required; college coursework preferred.
Work Arrangement: Fully eligible for a Hybrid Work Schedule.
Inclusivity: We welcome applicants of all abilities and provide reasonable accommodations to support success.
✨ Ready to lead, coach, and inspire? Apply today and grow your career with Community Choice Credit Union!
Retail Manager Trainee - Full Time
Manager job in Whitmore Lake, MI
This position is responsible for providing the highest quality service to customers in their store. This involves scheduling, recruiting, training, supervising, disciplining and motivation of store employees in order to provide the highest level of customer satisfaction.Store managers are also responsible for overall store marketing and merchandising, security, stocking, inventory control, vendor control and all other duties associated with profitability of the store. The position is also responsible for maintaining and strengthening employees relationship to the company and for maintaining and improving the company reputation for quality, service and solutions to customer problems.
ESSENTIAL FUNCTIONS
Maintain store environment to provide quick, convenient and friendly service to customers.
Maximize profitability of the store while preserving best interests of the company.
If location is equipped with alternate profit center(s), provide leadership that maximizes profits and complies with applicable operating guidelines.
Adjust and maintain store appearance.
Develop and maintain a positive, professional culture in the store that promotes teamwork and satisfaction among the employees.
Execute and implement marketing and merchandising programs in order to increase sales.
Maintain accurate and timely accounting and recording of store transactions.
Schedule staff to maximize customer service and meet required authorized hours.
Develop the operational knowledge of Assistant Managers and Manager Trainees in order to provide candidates for open Manager positions throughout the company.
Follow Federal and State legal guidelines relating to store operations including hiring, firing, and wage and hour laws. Understand and implement best practices as guided by Human Resources Department in order to interview and hire quality applicants that fit company standards.
Continually train and assess store employees in order to maintain smooth store operations, provide excellent customer service and improve morale among employees.
Conduct in-depth performance reviews once yearly and provide on-going feedback to store employees in order to improve performance.
Be scheduled for a minimum of five shifts per week, with at least three scheduled during first shift. Be flexible to work all shifts, all days of the week when necessary.
Ensure compliance on all tobacco and alcohol policies by all store employees.
Accurately count, record and deposit store receipts daily.
Order authorized inventory in order to meet customer needs and to prevent out-of-stock situations.
Survey competitors and report relevant information.
Proactively work to prevent theft by customers, employees and vendors.
Maintain store shrink at or below established goal.
Maintain correct vendor protocol.
Initiate corrective actions for store employees as necessary in consultation with Supervisor and/or Human Resources Department.
Follow all company procedures and policies as set in Managers Manual and by Vice President of Operations. Promote understanding and acceptance of all company policies and procedures among store personnel. Provide feedback to executive level as it arises in order to improve company operations.
Cooperate and maintain open communications with all home office departments and with other store units.
Complete weekly activity reports to inform Supervisor of store activities.
Be able to operate all store equipment and actively train store employees on correct procedures in their operation.
Be able to be reached on short notice by supervisor in event of store emergency.
Maintain CCTV security systems.
Attend all Managers Meetings and participate in training sessions as required.
Additional duties as assigned.
REQUIREMENTS:
Valid Michigan Driver's License
Education and/or Experience Required:
High School Diploma and at least 1 year of management experience plus post high school coursework; or a combination of education and experience.
Skills, Knowledge and Abilities:
Must be able to demonstrate the ability to move employees toward the accomplishment of time, productivity and quality goals using effective planning, organization, delegation and training techniques.
Must have an understanding of the importance of the cost effective management process.
Ability to make basic mathematical calculations to determine volume, gross profit, shrinkage, operating cost, etc.
Ability to professionally communicate verbally and in writing to superiors, subordinates and office staff.
Possess a positive attitude and willingness to support all company policies and procedures.
Have a working knowledge of word processing and spreadsheet programs and/or the ability and willingness to learn how to operate company hardware and software packages efficiently.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
18 years or older
At least high school diploma or equivalent or higher
Available to work: on call
Available to work: overnight
Available to work: holidays
Available to work: early morning
Available to work: late at night
Available to work: weekends
Available to work: overtime
Available to work: weekdays
Spa Manager
Manager job in West Bloomfield, MI
Job Description
Look Great and Feel AMAZING!!
V/O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
Assistant Manager - Hunter's Square
Manager job in Farmington Hills, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Assistant Manager
Manager job in Dearborn, MI
Job Description
Join Our Team as an Assistant Manager at UBREAKIFIX in Dearborn, MI!
We're looking for a motivated and driven individual to join our fast-growing team at the forefront of technology repair and customer service excellence.
As an Assistant Manager, you'll play a key role in leading our Dearborn location, helping your team deliver outstanding service, supporting daily operations, and driving the store's overall success.
We offer a competitive hourly rate and plenty of opportunities for both personal and professional growth in a dynamic, fast-paced environment.
At UBREAKIFIX, we value teamwork, innovation, and a passion for technology. If you're ready to take the next step in your career and make an impact in the world of tech repair, we'd love to hear from you.
Apply today and grow with us!
Compensation:
$19 - $21 hourly
Responsibilities:
Manage daily operations of the store, including opening and closing procedures, inventory management, and staff scheduling.
Provide leadership and guidance to the team to achieve sales targets and customer service goals.
Conduct regular performance evaluations and provide feedback to employees to support their growth and development.
Ensure compliance with company policies and procedures, as well as health and safety regulations.
Collaborate with the Store Manager to create strategies for increasing revenue and improving overall store performance.
Qualifications:
Required Education: High school diploma or equivalent.
Proven ability to motivate and lead a team to achieve goals.
Strong customer service skills with the ability to resolve issues effectively and professionally.
Strong organizational and problem-solving skills.
Excellent communication skills, both verbal and written.
Interest in and knowledge of consumer electronics and technology.
About Company
ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers.
Employee Benefits:
Health Insurance: Comprehensive coverage for you and your family
Ongoing Learning: Support for educational growth
Paid Time Off: Time to recharge and excel
Family Leave: Paid leave for new parents
Competitive Pay: Packages to meet financial goals
Performance Bonuses: Incentives for outstanding work
We're committed to quality repairs and supporting our team!
Seasonal Laborer
Manager job in Ferndale, MI
Job Description
The Department of Public Works and Parks and Recreation for looking for two seasonal employees to help staff our brand new splash pad and assist in the day to day maintenance of the City Parks. This position will require a flexible work schedule including working weekends.
DUTIES
Typical duties include: park and restroom maintenance, performing cleaning duties in the parks and restrooms, Responsible for water maintenance and testing daily. Other duties will be assigned as needed.
QUALIFICATIONS
Must have a valid state of MI driver's license, must have a good driving record; must be able to pass a physical and drug screen.
Spa Manager
Manager job in Rochester, MI
Look Great and Feel AMAZING!!
V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
Retail Assistant Manager - Full Time
Manager job in Whitmore Lake, MI
This position is responsible for providing the highest quality service to customers in their store. This involves assisting the Store Manager in their duties to assure smoothly running store operations and best use of store personnel in order to provide the highest level of customer satisfaction.
ESSENTIAL FUNCTIONS
Maintain store environment to provide quick, convenient and friendly service to customers.
Maintain store appearance.
Work shifts as scheduled. Be flexible to work all shifts, all days of the week when necessary.
Assist in the operation of branded food service and other alternate profit centers where applicable.
Maintain accurate and timely accounting and recording of store transactions.
Accurately check-in merchandise brought by vendors.
Be able to complete and transmit all daily and month-end operations paperwork.
Count daily receipts and make bank deposits.
Change gas prices in computer system and on outside signs as needed.
Order inventory as needed; mark and stock inventory.
Assist with compliance on all tobacco and alcohol policies by store employees.
Follow Federal and State legal guidelines relating to store operations including hiring, firing, and
wage and hour laws.
Follow all company procedures and policies as set in Managers Manual and by Vice President of
Operations. Promote understanding and acceptance of all company policies and procedures
among store personnel. Provide feedback to Store Manager as it arises in order to improve
company operations.
Cooperate and maintain open communications with all home office departments and with other
store units.
Develop and maintain a positive, professional culture in the store that promotes teamwork and
satisfaction among the employees.
Be able to operate all store equipment and actively train store employees on correct procedures in
their operation.
Additional duties as assigned.
In the Store Managers absence, the Assistant Manager should be able to carry out all the responsibilities normally performed by the Manager which include:
Schedule staff to maximize customer service and meet required authorized hours.
Accurately count, record and deposit store receipts daily.
Order authorized inventory in order to meet customer needs and to prevent out-of-stock situations.
Survey competitors and report relevant information as directed.
Proactively work to prevent theft by customers, employees and vendors.
Maintain correct vendor protocol as set in Managers Manual.
Document and report to store Supervisor, Human Resources or Store Manager (upon their return)
store issues that require corrective action.
Be able to be reached on short notice by telephone in place of residence or other method approved
by supervisor in event of store emergency.
REQUIREMENTS:
Valid Drivers License
Education and/or Experience Required:
High School Diploma and at least 3 months of retail clerk experience, or a combination of education
and experience.
Skills, Knowledge and Abilities:
Must demonstrate professional manner and pleasant attitude on a consistent basis.
Must be able to perform all the tasks of the clerk position.
Must exercise good judgement in bringing matters of importance to the attention of the Store
Manager.
Ability to make basic mathematical calculations in order to run the register; count receipts and
complete daily and monthly reports.
Ability to professionally communicate verbally and in writing to superiors, subordinates and office
staff.
Possess a positive attitude and be willing to support company policies and procedures.
Have the ability and willingness to learn how to operate company hardware and software packages
efficiently.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
Available to work: on call
Available to work: overnight
Available to work: holidays
Available to work: early morning
Available to work: late at night
Available to work: weekends
Available to work: overtime
Available to work: weekdays
18 years or older
At least high school diploma or equivalent or higher