Manager, Software Quality Assurance

Top Manager, Software Quality Assurance Skills

Below we've compiled a list of the most important skills for a Manager, Software Quality Assurance. We ranked the top skills based on the percentage of Manager, Software Quality Assurance resumes they appeared on. For example, 17.7% of Manager, Software Quality Assurance resumes contained Test Cases as a skill. Let's find out what skills a Manager, Software Quality Assurance actually needs in order to be successful in the workplace.

The six most common skills found on Manager, Software Quality Assurance resumes in 2020. Read below to see the full list.

1. Test Cases

high Demand
Here's how Test Cases is used in Manager, Software Quality Assurance jobs:
  • Analyzed and dissected system requirements and technical specifications to create and execute test cases for large business initiatives.
  • Designed and implemented manual Test Plans and Test Cases for Stanford University Education Program for Gifted Youth (EPGY) application.
  • Designed and implemented consistent methods of generating test cases, test plans, and test reports targeted at requirements coverage.
  • Created, implemented and analyzed test plans and manual and automated (Silk, VB) test cases.
  • Aided in the design of new features, create and execute test plans, and test cases.
  • Lead various Business Users in defining User Acceptance & User Experience Test Cases and Test Plans.
  • Developed and maintained functional test plan, created automated test scripts and build test cases.
  • Create test plans and document test cases for quality assurance of company's software applications.
  • Prepared & organized test plans and test cases derived from system requirements and product backlogs.
  • Documented application functionality and business rules for the creation of robust test cases using TestLink.
  • Execute Manual and Automated test cases, analyze results, report and track bugs.
  • Developed a process for getting manual test cases validated and approved for automation.
  • Create (manual/automation) test cases and procedures from specified project requirements.
  • Worked with business users to develop UAT test plans and test cases.
  • Team developed test cases and test scenarios based upon functional use-cases.
  • Planned and executed test cases for functional and regression manual testing.
  • Follow RUP methodology by maintaining test cases library on intranet site.
  • Used Test Master to organize and run test cases.
  • Review and publish test cases on requirements gathering sessions.
  • Update test cases and documents in Redmine.

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2. QA

high Demand
Here's how QA is used in Manager, Software Quality Assurance jobs:
  • Managed an SQA team focused on verification and validation activities across multiple applications focusing on Mutual Fund processing.
  • Developed and published QA strategy to handle new functionality and enhancements.
  • Own and create documentation that communicates the standards and procedures of multiple QA Teams that are located at various locations globally.
  • Provided QA leadership for the successful launch of 7 major product releases, 14 minor releases, and numerous accelerated releases.
  • Mentor QA analysts to build a team that is fully capable of testing activities on test plan and test case development.
  • Created team of 20 QA Engineers, Three Leads, both locally in San Diego and main office in Chicago.
  • Staffed, mentored, and directed 13 QA Engineers charged with testing new development, maintenance, and enhancements.
  • Manage QA team on hiring, training, discipline, performance and salary reviews, and resource allocation.
  • Implemented QA process and Release-Management process across teams: QA, Developer, BA, and PM.
  • Managed a team of SQA engineers and software developers.
  • Involved in hiring and training process of QA resources.
  • Assisted in analyzing yearly budgets for the SQAA team.
  • Created company's first QA organization and charter.
  • Lead the LandSafe Title QA team and the UOS team.
  • Managed a team of SQA engineers working on several initiatives supporting enginnering as well as testing an electronic laboratory notebook.
  • Advanced Communication Systems Provided SQA management, technical leadership, project planning, test plans, designs, and procedures.
  • Manage QA environment on build and release management (including Virtual machines with VMware ESX).
  • Enhanced business partnerships through workflow efficiencies including QA metrics and resource management dashboards and estimating tools.
  • Researched and implemented use of third party automated test recording products (SQA Teamtest/Microsoft Test) to facilitate and enhance testing..
  • Mentored and trained QA resources about "Best Practice" Agile methodologies.

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3. New Product Development

high Demand
Here's how New Product Development is used in Manager, Software Quality Assurance jobs:
  • Implemented an automation strategy, working with New Product Development on a transition plan for automated test handoff.

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4. Software Development

high Demand
Here's how Software Development is used in Manager, Software Quality Assurance jobs:
  • Manage Software Development Quality Assurance program for Liberty's Commercial Market Underwriting and Policy Administration platforms.
  • Participated in software development meetings to provide input on requirements and bug reviews.
  • Managed implantation of software development Business Analysis team in addition to Quality Assurance.
  • Reviewed software design and architecture, in coordination with software development engineers.
  • Coordinated inter-country financial service software development among cross functional staff and vendors.
  • Achieved company goal of decreasing software developmental bugs.
  • Worked closely with an offshore software development team in France to ensure all software components were delivered in each version release.
  • Reported to Software Development Manager and then to Unify CTO after acquisition in 2010 Implemented test scripts and procedures.
  • Conceived, implemented, and managed start-up Software Quality Assurance function with no prior experience in software development.
  • Managed Software Development Engineer in Test (SDET) resources for multiple software teams.
  • Defined the scope and Software Development Life Cycle methodology for the Manufacturing System businesses.
  • Led six process action teams to establish an IT-wide Software Development Life Cycle.
  • Led the implementation of a divisional non-product software development life cycle process.
  • Implemented SEI CMM levels for quality in software development.
  • Established processes for software development and testing.
  • Developed policies and procedures, and re- architected an inefficient software development release process.
  • Designed, developed and implemented strategies in order to achieve software development lifecycle.
  • Developed and implemented a Software Development Lifecycle.
  • Help mentor and grow team members in best practices for Quality Assurance activities related to the software development lifecycle.
  • Hired software development team and trained them in new programming language, managed workflow and product delivery schedule.

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5. SQA

high Demand
Here's how SQA is used in Manager, Software Quality Assurance jobs:
  • Led the 2004 merger and corporate compliance of the SQA and IT validation operations from 5 separate Abbott divisions into GPO.
  • Provided cost estimating function for Vendor Quality Assurance, process Control, Product Inspection & Test, SQA, and QE.
  • Lead the effort to transition SQA to a unified Bug, Test case, code repository tool (TFS).
  • Increased efficiency and decreased maintenance effort for the SQA lab by using HP Servers hosting 70+ virtual machines.
  • Worked collaboratively with developers, product designers, release, and SQA engineers to resolve found software issues.
  • Managed test group of 13 SQA engineers in functional testing of Layer 2 and 3 protocols.
  • Managed three staff resources and contractors, for testing all Data Warehouse and SQA projects.
  • Reported directly to the Site Manager and oversaw the SQA processes over the 100-person organization.
  • Designed, provided, and performed SQA Training for APPTIS Bethesda company employees.
  • Mediated client/SQA conflicts to optimize compliance and minimize costs of software projects.
  • Planned, organized; and directed the SQA and QE organizational unit.
  • Defined the procedures and standards for the automation for SQA team.
  • Created a supplier certification program using tracking data from SQA.
  • Directed 2 SQA Engineers and 3 interns in daily tasks.
  • Designed a professional development program for GPO SQA resources.
  • Managed SQA staff to support validation change requests.
  • Introduced ownership and leadership ideals to SQA function.
  • Managed 11 SQA Test Engineers.
  • Lead efforts of extensive collaboration amongst different departments and groups: development, SQA, business, scientific communities, etc.
  • Established the Software Quality Assurance department at Provest by implementing formal SQA standards, processes, and procedures.

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6. Web Application

high Demand
Here's how Web Application is used in Manager, Software Quality Assurance jobs:
  • Developed SilkTest functional tests and regression suites for validation of various Web applications.
  • Tested consumer facing web applications.
  • Managed testing of web applications used by internal IHS staff, and the public facing Software Download site.
  • Manage a team of 10 Senior Quality Assurance Analysts on extensive enhancements to database and web applications.
  • Conducted manual front and back end web application testing to ensure proper functionality and data population.
  • Manage the multiple agile releases for BenefitPoint Web Application, Web Services and Business Intelligence.
  • Designed and implemented testing strategies and methodologies for The Benefit Bank web application.
  • Performed functional, regression, end-to-end and database testing for web applications.
  • Test engineers had various Oracle, ERP/DSS/OLTP/OLAP and Web application backgrounds.
  • Established and Managed Load & Performance Test for various web applications.
  • Create automated web application build/test suite using PesterCat and Hudson.
  • Continue to operate in a web application development capacity for Graco projects.
  • Defined the requirements, strategy and roadmap for ongoing performance and load testing of web services and web applications.
  • Tested complete rewrite of system to MS .NET client-server web application.
  • Created tools and processes to facilitate rapid testing through automation of .Net web application.
  • Helped to create future versions of professional Web application tool, Macromedia Dreamweaver.
  • Support COTS and web applications built using ASP & .Net.

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7. Project Management

high Demand
Here's how Project Management is used in Manager, Software Quality Assurance jobs:
  • Worked closely with project management and development teams in tracking and efficiently scheduling departmental resources as well as prioritizing project resources.
  • Provided project management with more complete understanding of project readiness by designing and building test reporting structure using Quality Center.
  • Maintain effective and efficient communications with development teams and project management to manage deliverable and dependencies between groups.
  • Administered performance reviews and compensation recommendations, performed planning and budgeting, and complex project management.
  • Developed Software Quality Assurance function to monitor and assist application development staff with project management activities.
  • Project Management - Successfully managed a project management software package implementation (Project Tracker).
  • Work with development and project management to set production release dates for new products and updates to existing products.
  • Project Management I represent SQA in the Product Development Life Cycle for major, patch and localization test efforts.
  • Organized cross- functional teams of QA, Development, Support, Implementation, Documentation, and Project Management.
  • Coordinated with different teams including, Project Management, Development, Release Management, vendors, etc.
  • Consult with CIO and Project Management on QA processes, resourcing and issue resolution.
  • Coordinated testing efforts between project management, development teams and offshore enterprise QA team.
  • Worked with Developers, Product Management and Project Management to attain set goals.
  • Project Management Office - oversight of a 40-member system implementation team.
  • Utilize ERP software in project management.
  • Implemented a simplified quality system, integrated with project management flow, ensuring interim quality deliverables were accounted for.
  • Provided project management and quality assurance for website, software development cycles and rollout procedures.
  • Project Management -Prepare/execute test scripts.
  • Project Management Managed the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.
  • Project Management: Technical Performance Measurement (TPM), process, and documentation.

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8. Automation Framework

high Demand
Here's how Automation Framework is used in Manager, Software Quality Assurance jobs:
  • Implemented a new automation framework which increased productivity by 500 percent.
  • Led automation efforts using Selenium open source web automation framework.
  • Integrate automation framework into the Development nightly and hourly builds for automatic build validation, report sent to Leads and Managers.
  • Designed, developed, and validated automation framework and automation scripts with Selenium in Java based through Eclipse Juno/Kepler SVN.
  • Lead the team in implementing test automation framework and test suites.
  • Build automation framework and foundation for both API suites and BI product
  • Designed test automation framework for regression testing of daily builds.
  • Architected a behavior driven development test automation framework increasing quality and reducing time to market
  • Implemented BDD WATiR automation framework using cucumber.
  • Integrated the Appium & Performance automation frameworks with the daily build system.
  • Provided direction to implement best in class re-usable UI Automation framework.

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9. Resource Allocation

high Demand
Here's how Resource Allocation is used in Manager, Software Quality Assurance jobs:
  • Performed high-level scoping and budgeting, resource allocation and management and driving Daily Execution and Defect Meetings.
  • Provided testing staff leadership including resource allocation, mentoring, performance evaluations and personnel hiring.
  • Coordinated projects with IT personnel, balancing multiple resource allocations/workloads aligned to meet company objectives/goals.
  • Provided quarterly forecasting of resource allocation and managed group budget.
  • Project Management: Managed technical scoping and design of projects, resource allocation, test planning for current and future releases.
  • Work with project managers to develop project schedules and resource allocation models for projects.
  • Created and maintained annual process improvement planning, budget, schedule and resource allocations.
  • Involved in Claims Domain capacity strategy and planning exercises; resource allocation.
  • Created project schedules and resource allocation models for QA related activities.
  • Developed resource allocation plan and employee skills assessment.
  • Managed budget, resource allocation and scheduling.
  • Created root cause analysis reports to improve future development resource allocation.
  • Comducted QA Analyst skills assessment and resource allocation plan for current and future state.

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10. Process Improvement

high Demand
Here's how Process Improvement is used in Manager, Software Quality Assurance jobs:
  • Established several new departmental process improvements including quality reviews of project artifacts, performance testing, and governance of department policies.
  • Championed automation and continuous process improvement within the QA organization, implementing an enterprise-wide defect management process and formal capture metrics.
  • Led process improvement activities to identify and resolve quality related issues across organizational boundaries.
  • Identified process improvement opportunities based on the defects uncovered during inspections.
  • Manage E-Commerce testing application and initiated test process improvements.
  • Coordinated, led and implemented process improvement projects.
  • Coordinated process improvement in the delivery of products using Agile Development which resulted in cost savings of testing and development.
  • Provided feedback to the APPTIS Software Engineering Process Group (SEPG) as it pertains to SQA process improvement.
  • Coordinated the adoption of the SEI CMM program to establish process improvement and establish documented software practices.
  • Improved speed to customers by reducing testing cycles time by 50% through automation and process improvement.
  • Led the Change Management Business Process Improvement project to completion, on-time and budget.
  • Mentor and coach QA team on process improvement initiatives and best practices.
  • Process Improvement: o Designed and implemented a new Verification Plan Template.
  • Initiate and attend sessions designed to work toward continuous process improvement.
  • Managed process improvement efforts using the Quality Gate Review Process.
  • Function as lead assessor of the process improvement engineering.
  • Resolved CAPAs and implemented process improvements in IT by utilizing technical skills and regulatory knowledge.
  • Led initiatives for continual process improvement and on-time deliverables along with leading a variety of meetings and knowledge sharing sessions.
  • Drive the philosophy of continuous improvement, and assist team members by facilitating on-going process improvements.
  • Set the process improvement roadmap to realize business objectives of Trend Micro's quality program.

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11. SQL

high Demand
Here's how SQL is used in Manager, Software Quality Assurance jobs:
  • Perform back-end/database validation using SQL Server Management Studio.
  • Managed daily configuration of 20 development & test servers using MS SQL and ORACLE Databases and Windows and UNIX operating systems.
  • Utilized SQL Query Analyzer and SQL statements to verify the database tables and entries within the application under test.
  • Designed and executed SQL system boundary and use test cases for Oracle migration for white box testing.
  • Created a custom SQL Server administrative management tool for updating and editing content entered by the company.
  • Implemented automated software testing using TestComplete and SQL; trained QA team members in test automation.
  • Restore databases and scripts in SQL Enterprise Manager for fresh data when needed.
  • Used Perl to test MySQL Database on Building Automation Server.
  • Required complex SQL command usage and validation of results.
  • Used PLSQL in an Oracle database environment.
  • Performed ground up installations of OS/MySQL/Oracle/Application and site specific configuration on Sun servers shipped for Telco turn-key customer orders.
  • Participated in Deployment of a Payroll .NET/SQL Server Application
  • Created a custom automatic sprinkler layout prototype using a Flash client and SQL Server backend database for a water sprinkler manufacturer.
  • Team performed db updates, sql queries and maintained our own Oracle test users (Toad was used for queries).
  • Created a web-based ASP.NET software application prototype for use with the printing industry utilizing a SQL Server backend database.
  • Designed and created automated build-deploy-test workflow using TFS, SCVMM, SQL Server tools, and Microsoft Test Manager.
  • Installed and maintained Databases like Sybase 12, Oracle, MS SQL Server 7.0 and bug tracking system.
  • Tested eCopy IAB in SQL Server 2000.
  • Experienced in Corejava, SQL and PL/SQL.
  • Installed and maintained DB2, Oracle 7 and MS SQL Server 7.0 Created Test plans and Test cases.

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12. Sdlc

high Demand
Here's how Sdlc is used in Manager, Software Quality Assurance jobs:
  • Conducted formal/informal Quality Assurance Audits of software/non-software processes to ensure that teams followed the organization s approved SDLC methodology.
  • Managed software security assessment effort to identify products' security vulnerabilities throughout SDLC.
  • Managed software security assessment effort to identify (Software Development Life cycle) SDLC and products' security vulnerabilities.
  • Developed SDLC processes, E-Learning materials for user-training, and led Change for faster adoption of new processes.
  • Ensured consistency, adherence and application of QA and SDLC processes within SCRUM framework across all projects.
  • Socialized the need for QA with peers while advocating QA become a mandatory part of the SDLC.
  • Developed project schedules and tracked progress throughout all phases of software development life cycle (SDLC).
  • Involved in all phases of SDLC such as specification, development, SIT/OAT/UAT and release.
  • Participate in all stages of the SDLC to ensure that quality validations and verification testing.
  • Established a highly effective offshore model that allowed for full integration within the SDLC.
  • Direct all aspects of Service Transition, Service Operation and Continual Improvement of SDLC.
  • Implemented, improved, and supported software development life cycle (SDLC).
  • Defined SDLC policies for development, Software Release Management and SQA.
  • Implemented Quality Gates at critical points of SDLC.
  • Managed all the phases of SDLC from effective requirements gathering to successful system roll out into Production and operationalizing thereafter.
  • Lead implementation of structured SDLC methodology for all phases of development lifecycle by working with and gaining staff acceptance.
  • Conducted reviews of the System Development Lifecycle (SDLC) for major projects ensuring compliance with standards.
  • Coached and mentored application development teams on how to develop quality deliverables in each phase of SDLC.
  • Directed the development of Mission Software Specifications for Lockheed Launch Vehicle implementing pre-agile techniques in SDLC process.
  • Managed all aspects of software development lifecycle (SDLC) for commercial release of application.

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13. Scrum

high Demand
Here's how Scrum is used in Manager, Software Quality Assurance jobs:
  • Participated in SCRUM activities including backlog grooming and retrospectives that provided status and visibility to automation regarding project contributions.
  • Improved integration between quality processes and Scrum framework.
  • Served as Scrum Master for my team by managing product backlog, facilitating all sprint meetings as well as driving retrospectives.
  • Followed Agile testing methodology: initiated scrum calls; daily test status from QA teams on a fixed format.
  • Collaborated with the development team to implement a QA process around the Agile (Scrum) development process.
  • Inform Product managers and Product owners so they can disburse status outwards to Scum team and Scrum masters.
  • Conduct daily scrum with offshore team at night, address concerns, discuss and resolve issues.
  • Run different meetings, i.e., staff meeting, SCRUM meeting, bug board etc.
  • Tracked and reported daily metrics for load and manual testing efforts (SCRUM teams).
  • Utilized Agile / Scrum SLC process to facilitate meetings and timely project status.
  • Managed testing resources on in-house and offshore (Venezuela) Scrum teams.
  • Directed manual testing, helping to shift the mindset to Agile/Scrum methodology.
  • Expedited issues resolution by attending daily feature scrums and bug-scrubs meetings.
  • Helped implement Agile/Scrum with an emphasis on 1-week sprint cycles.
  • Worked as Test Team lead for daily Scrum/Agile meeting.
  • Incorporated QA as part of the SCRUM development process.
  • Attend and actively participate in daily Scrum meetings.
  • Managed Scrum Teams in transitioning efforts from Waterfall to Agile/Scrum methodology.
  • Performed Scrum Master duties and facilitated Scrum Ceremonies Expedited issues resolution by attending daily feature scrums and bug-scrubs meetings.
  • Implemented test process and procedure, and the rollout of Scrum Agile testing methodologies.

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14. Technical Support

high Demand
Here's how Technical Support is used in Manager, Software Quality Assurance jobs:
  • Consolidated automation activities of various groups resulting in improved communication and resolution of issues between development and technical support.
  • Provide technical support and monitor the implementation and integration of financial system.
  • Developed and maintained dynamic Technical Support intranet site.
  • Fielded technical questions from engineering, product management, and technical support groups about GK and GW operation and configuration.
  • Managed 1 - 5 projects weekly in coordination with Engineering, Sales, Consulting and Technical Support
  • Developed training programs and materials for customers, testing, and technical support staff.
  • Worked with technical support and education teams to address customer concerns.
  • Provided technical support and training for newly formed Operations group.
  • Point person for technical support department on software issues.
  • Worked with technical support department to troubleshoot software issues.
  • Reduced technical support calls by 30%.
  • Provide technical support to customers.
  • Managed a team responsible for overseeing contract negotiations and providing technical support for pre-sales and marketing activities.
  • Design and implement failover clustering -Provide technical support and operation duties of solar power plant.
  • Manage the Software Quality Assurance and Technical Support departments for a startup company.

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15. Test Procedures

average Demand
Here's how Test Procedures is used in Manager, Software Quality Assurance jobs:
  • Developed Integration and Formal Test Procedures.
  • Complied test documentation including: test plans, test procedures and output results into application note books for customer approval.
  • Established test procedures and criteria for all embedded drivers, patches, and associated applications, for audio adapter cards.
  • Helped PMO / QA develop, implement and maintain quality and test procedures, processes and best practices across company.
  • Designed documentation suite for test group, including Test Plan, Test Procedures and Test Report.
  • Designed, developed and executed test procedures on newly developed software applications (2430L).
  • Developed test plans and executed test procedures for software bug fixes and major/minor releases.
  • Designed, developed and reviewed test plans, test cases, test procedures.
  • Coordinated with developers to establish thorough test procedures that helped meet deadlines.
  • Trained new QA testers in test procedures and automated testing.
  • Developed test plans & test procedures.
  • Maintained, designed and developed quality and test procedures for all Teletrol building automation and security systems.
  • Reduced department costs by 40% by streamling processes and test procedures.

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16. Configuration Management

average Demand
Here's how Configuration Management is used in Manager, Software Quality Assurance jobs:
  • Worked closely on project activities like Data Migration/Conversion, System Security, Configuration Management, Interface and Integration Management.
  • Reviewed Configuration Management Plan with DoD/ Joint Information Systems policy to guarantee compliance and recommended changes where applicable.
  • Set guidelines for development of Requirements Specification, Design Specification, Issue Tracking, and Configuration Management.
  • Established deployment process and approvals with configuration management that enhanced support of the testing cycles.
  • Coordinated configuration management and collaborated with Project Team, Test, and Production Support members.
  • Supervised Software configuration management, Build engineering, Technical publications, IT and Support.
  • Review configuration management requirements and write government approved Configuration Management Plan.
  • Used the ITIL framework for Incident Management, Change Management, Release Management, Problem Management, and Configuration Management.
  • Managed the AMD Platform CPU QA and Configuration Management teams supporting software build, test and release duties.
  • Reviewed, audited and monitored the activities of Software Development, testing, and configuration management groups.
  • Spot Awards - For participation in the development/implementation of the Configuration Management Planning in the GDMS/GQMS systems.
  • Lead a team of nine testers, and two configuration management people in an agile development environment.
  • Ensured proper version control and configuration management is maintained on all equipment in the lab environment.
  • Improved Configuration Management process and build systems, decreasing overall build times by 75%.
  • Used SourceSafe configuration management system to store documents and access source code as needed.
  • Trained software engineers in the use of software configuration management tools.
  • Performed Configuration Verifications and Audits per the Configuration Management Plan.
  • Integrated and built code using Object-Based Continuus 4.5, a Software Configuration Management tool.
  • Trained software engineers to use Continuus Configuration Management tool in HP-UX 10.20 environment.
  • Managed Release & Configuration management for all of the scheduled builds & releases.

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17. UAT

average Demand
Here's how UAT is used in Manager, Software Quality Assurance jobs:
  • Prepared metrics reports, evaluated new technologies, managed subcontractors and supplied software configuration management service.
  • Designed and implemented secure software and system evaluation methodology for all testing projects.
  • Planned, Documented, Evaluated & Tracked testing metrics to ensure system applications were free of defects prior to production implementation.
  • Worked with Lead Engineers and functional managers to ensure adequate coverage of system requirements and to develop a change control procedure.
  • Documented and evaluated the results of integration, system integration, performance, load, and user acceptance testing.
  • Reviewed approved product requirements and created detailed Test Plans and Test Cases, ensuring adequate test coverage.
  • Supported the creation and management of test environments for functional testing, SIT and UAT.
  • Evaluated the needs for all projects, resolving resource conflicts for parallel development efforts.
  • Tested, managed, and evaluated priority of website bugs for Development team.
  • Manage and oversight all QA/UAT environments, coordinate release schedule with release team.
  • Specify, implement, execute and evaluate Test Suites for company products.
  • Assisted and trained the UAT team in setting up the test environment.
  • Implemented processes to manage UAT defects, convert production issues to defects.
  • Maintained the testing environments for the System and UAT testing environments.
  • Proposed adequate processes to achieve short term and long term results.
  • Prepared UAT test plans and assisted various Provest business units with User Acceptance Testing (UAT) upon completion.
  • Researched, evaluated, and recommended new tools and technologies which increased project sponcer's ROI.
  • Inspected and Evaluated QA deliverables such as test plans, scenarios, test cases traceability and test data.
  • Job also include Test Evaluation, Verification & Validations of Actual Results vis- -vis the desired results.
  • Worked with outside labs such as Tolly Group for product evaluations and verifications.

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18. ISO

average Demand
Here's how ISO is used in Manager, Software Quality Assurance jobs:
  • Facilitated and provided point of reference in effective process improvements and provide extensive Documentation for ISO 9001:2000 certifications International Standard.
  • Designed and created test programs/procedure/policies/bug database for Quality at Neuron Data leading to ISO 9000 compliance.
  • Managed multiple labs, implemented 5-S in non production environment, conduct internal ISO audits, participate in external ISO audits.
  • Provided subject matter expertise to experts, facilitating a control for energy saving comparisons on battery vs. AC.
  • Developed WPS (Welding Procedure Specification) qualification according to ISO 15614-1 standard for US supplier base.
  • Provided strategic direction and function as a liaison across the IS&S organization and business partners.
  • Serve as liaison between the project office and the Army Test & Evaluation Command (ATEC).
  • Designed and trained the team in structured test methodologies and audit procedures for ISO 9000.
  • Established strong SW process and executed annual ISO 9001 audits with no findings.
  • Execute test cases and assist in problem isolation, tracking, and reporting.
  • Performed certifications of ISO 8583 and other processor specifications for all payment types.
  • Facilitated the documenting of processes and procedures, in preparation for ISO9000 Registration.
  • Completed training for Lead auditor for ISO and CMMI assessment team member.
  • Planned projects Stage-Gate Reviews by liaison with executives in USA and India.
  • Consulted with corporate Quality Manager on ISO 9000 issues and audit performance.
  • Created a company-wide standards and procedures for quality using ISO standards.
  • Served as liaison among engineering, graphics, and curriculum departments.
  • Used and interpreted ISO, CMMI, and ITIL requirements.
  • Implemented industry standards such as ISO 9000/1/2, IEEE 12207, and CMM/CMMI.
  • Implemented ISO9001:2000 quality management system companywide.

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19. Business Requirements

average Demand
Here's how Business Requirements is used in Manager, Software Quality Assurance jobs:
  • Partnered with the Putnam Information Technology division and business sponsors to develop detailed business requirements and functional documentation and testing strategies.
  • Reviewed, provided input, and approved business requirements, functional requirements, and system design specifications.
  • Utilized impact analysis to ensure business requirements contain test case coverage and reported gap analysis coverage.
  • Reviewed Business Requirements and assisted in developing test cases for the hotel software application.
  • Interacted with business teams in gathering business requirements and turning them into functional specifications.
  • Worked with development and Mortgage Banking clients to turn business requirements into technical specifications.
  • Facilitate meetings with Product Owners to gather business requirements.
  • Managed scope of Asia's functional and regulatory business requirements of the AS400 serving 11 countries and data conversion effort.
  • Project Scope Management: Works with project sponsors and customers to define business benefits, business requirements and project scope.
  • Led Workshops with Product Owners to document Business Rules, gather Business Requirements, and User Stories/Acceptance Criteria.
  • Managed a team of Product leads and gave guidance in converting business requirements to functional specifications.
  • Collect business requirements for the projects that were underdevelopment and starting to go through development.
  • Review business requirements, use cases, user stories, and functional specifications.
  • Work closely with business users to prioritize defects and new business requirements.
  • Involved in daily strategy sessions to fulfill business requirements with testing goals.
  • Created project schedules based on business prioritization Responsible for reviewing business requirements and test documentation.
  • Managed all test projects and from client business requirements definition to delivery.
  • Analyze business requirements to design comprehensive test models and use-case scenarios .
  • Analyze business requirements to develop test plans, use cases, and diagrams .

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20. Selenium Webdriver

average Demand

21. Management System

average Demand
Here's how Management System is used in Manager, Software Quality Assurance jobs:
  • Developed and delivered training for software development life cycles and risk management systems.
  • Established disaster recovery plans and implemented a code management system.
  • Included use of Bugzilla as well as proprietary defect management systems
  • Designed and developed a medical practice office management system.
  • Develop and implement and effective change management system.
  • Created a test case management system to provide structured planning, status, metrics, and test cycle summary reports.
  • Assisted in the development of the system requirements for a LiveLink application, an Electronic Document and Knowledge Management system.
  • Ensured GXP-related documents were appropriately stored, published and readily retrievable onto the Electronic Document Management System (EDMS).
  • Managed a team of 7 Application Engineers responsible for providing global support for Element Management Systems.
  • Established and maintained Software Quality Assurance process in compliance with ISO 9001 Quality Management System.
  • Led the successful implementation of an ISO 9001 Quality Management System (QMS).
  • Implemented Open Source TestLink, a test case management and requirements management system.
  • Hired, trained and managed QA engineers, implemented project management system.
  • Implemented and developed new issue and change management system and policies.
  • Managed testing all aspects of a Physician Practice Management system.
  • Tested Lucent Navis Network Management system.
  • Established proper QA processes including regular builds, bug tracking system (bugzilla), and testcase management system.

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22. Jira

average Demand
Here's how Jira is used in Manager, Software Quality Assurance jobs:
  • Use JIRA defect tracking tool to track defects from QA testing to ensure defects are successfully managed throughout the testing life-cycle.
  • Test plan status is reported to Enterprise Tester which is integrated to the JIRA Dashboards.
  • Use JIRA and Quality Center Software for reporting, tracking and analyzing defects.
  • Created scrum boards with JIRA Agile and trained other scrum masters on use.
  • Tracked bugs using Team Foundation Server and then JIRA after acquisition.
  • Developed and managed six independent projects in JIRA agile.
  • Log, track, and regress defect reports in JIRA.
  • Use Quality Center / Jira to accurately communicate product defects to the development staff and assist with prioritization and remediation strategies.
  • Established a TestManagement tool that integrated with JIRA for reporting and requirements traceability while mapping test coverage to User Acceptance.
  • Facilitate requirements entry, test case creation and defect tracking in JIRA, which improved efficiency and traceability.
  • Implemented and managed test process through JIRA, Github and Confluence.
  • Managed projects and products status daily through Jira Management tool.
  • Customize Jira for Bug Tracking purposes.
  • Acquired and implemented Zephyr for Jira, a full featured test case management tool that is integrated into Jira.
  • Utilized JIRA for project management and bug reporting Identified application memory leaks with Red Gate ANTS Memory Profiler 7.
  • Use Quality Center, HP-PPM & Jira extensively to establish traceability between requirements, test plans & defects.
  • Followed agile, Kanban methodologies, bug & task tracking in Jira for validation projects.
  • Implemented full integration and traceability with Rally, Jira, and Subversion.
  • Filed, assigned/reassigned and monitored bugs in Assembla Truck and Jira.
  • Established Lean/Agile processes for product development using Jira's "Rapid Board" plugin.

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23. Capability Maturity Model

average Demand
Here's how Capability Maturity Model is used in Manager, Software Quality Assurance jobs:
  • Championed Software Engineering Institute's Capability Maturity Model to company.

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24. User Acceptance

average Demand
Here's how User Acceptance is used in Manager, Software Quality Assurance jobs:
  • Lead a collaborated cross functional effort for integration and user acceptance testing involving business, network engineering and multiple vendors.
  • Implemented a User Acceptance Test process, improving the participation value of this effort to reduce defects in the field.
  • Worked internally with cross departments and externally with customers to conduct integration, end-to-end testing, and user acceptance testing.
  • Document complete client portal requirement along with behavior diagrams, internal testing user acceptance testing, client acceptance testing.
  • Managed the User Acceptance testing of internally developed software and its interface with commercial off the shelf products.
  • Conducted varied tests, including functional testing, regression testing, and user acceptance testing (UAT).
  • Create Testing methodology (Functional, Regression & User Acceptance Testing), processes and overseeing deployment.
  • Executed User Acceptance (UAT) and End-to-End testing, directly with product owner prior to release.
  • Coordinated QA efforts with other departments - BA, DBA, Development, User Acceptance, Production.
  • Prepared test plans for User Acceptance testing utilizing Mercury Test Director and Mercury Quality Center Tools.
  • Designed, implemented and manage User Acceptance Testing (UAT) process for company client base.
  • Participated in user acceptance testing (UAT), change of control deployments and project deployments.
  • Created and executed test plans, worked on functional, regression and user acceptance testing.
  • Executed unit, functional, integration, systems, regression and user acceptance tests.
  • Organized User Acceptance Test for application users and maintain enhancements list for future release.
  • Organized and developed an effective user acceptance test / beta test program.
  • Performed alpha, systems, performance, and user acceptance testing.
  • Oversee transition of software from user acceptance into production.
  • Organized User Acceptance Test for application users.
  • Assisted with QA and User Acceptance Testing (UAT).

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25. Product Quality

average Demand
Here's how Product Quality is used in Manager, Software Quality Assurance jobs:
  • Participated in technical investigations of product quality and effectively collaborated with internal departments and the customer to reach consensus on solutions.
  • Work in close collaboration with software development teams, providing training in quality requirements and ensuring product quality exceeds specifications.
  • Provide necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development.
  • Collaborate with developers to improve overall product quality by emphasizing defect prevention throughout the development process.
  • Collaborate with Software Developers, Product Management, Account Management and Operations to ensure product quality.
  • Transformed organization by increasing productivity, reducing development costs, and improving product quality.
  • Process improvements resulted in significant increased product quality and throughput.
  • Developed metrics to statistically evaluate product quality, accuracy of time estimates, technical support costs and bug fix rates.
  • Increased product quality and improved time-to-market through the introduction of new test techniques, tools and project management processes.
  • Configured servers and 3rd party applications, created a test matrix to evaluate results, and monitored product quality.
  • Coordinated information and issues between various groups and individuals within Sony VAIO's product quality and engineering departments.
  • Performed gap analysis and added new test cases to cycle, closing coverage gap and increasing product quality.
  • Increased company's ability to release more products more often, while raising product quality and usability.
  • Developed product test plans, product quality metrics, and release criteria for all products supported.
  • Communicate product quality assurance status via discussions, summaries, and reports.
  • Team had responsibilities to ensure product quality for all DPA products.
  • Participated in software reviews, walkthroughs and inspections to determine product quality; participated in software development documentation design and review.
  • Developed SQA strategy, schedules and resource plans Established quality metrics for measuring product quality and release readiness.
  • Partnered with Cincinnati Milacron to resolve product quality concerns, resulting in better testing processes and higher customer satisfaction.

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26. Internet

average Demand
Here's how Internet is used in Manager, Software Quality Assurance jobs:
  • Led the implementation of Internet technology and development of web-based products.
  • Demonstrated deep knowledge and understanding of test methodologies and internet technologies.
  • Performed Internet testing validation of e-commerce ordering applications.
  • Led the QA group to develop test plans for an internet commerce application with Win32 based clients and a Perl-based web-server.
  • Coached team members in test automation, internet testing, white-box testing, and internationalization/localization (I18N/L10N) testing.
  • Trained staff, created test scripts/cases, and directly supported the deployment of Internet products.
  • Targeted customers in Austin and Houston, using dial-up, cable and satellite Internet providers.
  • Led test automation framework, test coverage tools, and Internet protocol/load test tools.
  • Plan, coordinate and oversee delivery of Internet/Intranet solutions.
  • Created testlab with different versions of Microsoft Internet Explorer, Netscape Navigator/Communicator.
  • Established QA team and managed QA process for Inktomi Traffic Server (Internet Cache) product.
  • Managed the Norton Anti-Virus, Norton Internet Security, Symantec Anti-Spam and OEM product lines.

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27. Linux

average Demand
Here's how Linux is used in Manager, Software Quality Assurance jobs:
  • Worked with software configuration management tools, including SVN in a LINUX environment, CVS, and MKS Source Integrity.
  • Led a small SQA team working in a Java/Linux and Agile environment for the first time in my career.
  • Tested iSCSI SAN clients for Red Hat and SUSE Linux, AIX and HP-UX operating systems.
  • Qualified agentless host configuration data collection from Windows, Linux, Solaris, AIX, HP-UX and Hitachi NAS SMU.
  • Used Installshield to organize and standardize the release of Metanet on Linux and Win2000.

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28. C++

average Demand
Here's how C++ is used in Manager, Software Quality Assurance jobs:
  • Implemented real-time layers using WindRiver's VxWorks OS (Tornado IDE) and GNU C++ code to minimize cross-training difficulties.
  • Used Object Modeling Tools (OMT) to manage the Visual C++ code development process.
  • Qualified third party software on HAL machine - Fujitsu hcc, SPARCompiler, Centerline C++, etc.

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29. Waterfall

average Demand
Here's how Waterfall is used in Manager, Software Quality Assurance jobs:
  • Created all waterfall life cycle documentation including the Configuration Management Plan as part of Quality Assurance.
  • Supported transition to Agile methodology by maintaining support for Waterfall during debugging and launch process.
  • Transitioned from Waterfall to Agile delivery process with on-site-offshore team to improve project outcomes.
  • Participated in the company-wide transfer from the waterfall to Agile development methodology.
  • Developed and documented QA methodology for transition from Waterfall to Lean/Agile processes.
  • Coached the team through a successful transformation from waterfall to agile scrum during two parallel product releases over about 6 months.
  • Managed QA resources for the conversion of methodologies from Waterfall to Agile, resulting in releases nearly 100% defect free.
  • Administered test execution, defects and implementation of scheduled release items per the Waterfall SDLC, Scrum / Agile processes.
  • Transformed 90% of projects from Waterfall to Agile methodology as against division goal of 80%.
  • Provide leadership and direction to Waterfall and Agile teams comprised of 35 total employees.
  • Work in an Agile-Waterfall Hybrid model with quick turnaround on new product releases.
  • Used Agile, Waterfall and Hybrid methodologies on short and long term projects.
  • Have helped the company move from a waterfall to an Agile methodology.
  • Created WBS structure and used the waterfall process to manage projects.
  • Experience working with RUP, iterative and Waterfall methodologies.
  • Manage QA processes in Agile Scrum and Waterfall mix.
  • Manage and Coordinated Short term and Long term Project deliverables using both Waterfall and iterative methodologies.

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30. API

low Demand
Here's how API is used in Manager, Software Quality Assurance jobs:
  • Instituted a rapid, risk based, fail fast testing environment in order to find and report show stopper bugs fast.
  • Automated Verizon Cloud API testing which reduced the test time from one week to 2 hours.
  • Introduced the idea of API testing in lieu of modular and unit testing for developers.
  • Drive overall quality assurance strategy, test planning and test automation for cloud-based API/UI software.
  • Trained QA engineers on processes and procedures for testing REST API web services and databases.
  • Advocated and achieved organization-wide adoption of the infrastructure for API and batch module test automation.
  • Create automated system to rapidly spin up web environments for Verizon and T-Mobile projects.
  • Provided guidance on API field names and data mappings to maintain consistency between implementations.
  • Implemented an annual operating budget of $650-750K and capital budget of $50-60K.
  • Designed architecture for API Toolkit test, coded tests in C.
  • Served as a Regional Capital Planning Coordinator for GPO Quality.
  • Authored an automated test suite for testing REST API's.
  • Implement and maintain full Cloud API automation test bed.
  • Tested WorkCenter API functions using Visual Basic.
  • Tested API and Web Services.
  • Managed $800,000 capital/expense budget.
  • Implemented protocols and best practices exploited across applications, with APIs externalized for automation.
  • Developed and conducted training for development team in India; content included Cloud APIs, User, and Admin portal interfaces.
  • Selected Achievements: Drove significant funding efforts to procure the capital needed to launch.
  • Managed the software QA function for SwiftCapital.com, LoanBuilder.com, REST & SOAP based Webservices and Salesforce.

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31. Unix

low Demand
Here's how Unix is used in Manager, Software Quality Assurance jobs:
  • Developed UNIX shell scripts for Configuration Management software in order to aid software developers in minimizing command input errors.
  • Packaged, delivered code, and logged code deliveries to both the test and production servers within a UNIX Client/Server environment.
  • Designed, developed and maintained Unix shell scripts utilizing FTP and VB functions, libraries to automate Oracle database builds.
  • Led the QA effort for the company's automated PCB router package PranceGT, on a Unix based operating system.
  • Tested products and operating systems on PCs, Macintosh, Cisco and UNIX (Sun and HP) systems.
  • Conducted in-house/off-site wireless mobile network testing for U.S. Army using PCs and UNIX systems.
  • Ported our homegrown testing tool interface to OS2, Windows and UNIX from DOS.
  • Implemented Motorola 68030 Assembler for Unix and Aries versions.
  • Changed to a POSIX compliant system running on DOS, OS2, Windows, UNIX and AIX.
  • Served Compliance Certification/Branding of HAL systems (Unix/Solaris on SPARC V9).
  • Ported Unix System V utilities on Zilog S8000 system.

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32. Status Reports

low Demand
Here's how Status Reports is used in Manager, Software Quality Assurance jobs:
  • Prepared project status reports by collecting, analyzing and summarizing information for the upper Management group.
  • Provide management with detailed status reports.
  • Created status reports, presented status at meetings, identified and fulfilled testing resource requirements, and addressed scheduling conflicts.
  • Create and maintain daily, weekly, monthly, and specific project based status reports on a shared repository.
  • Provide daily/weekly QA status reports including deliverable, dependencies, risks and issues, communicating across leadership.
  • Created status reports for management in testing risks assessments, forecasting, and defects status.
  • Develop technical reports, daily, weekly and monthly status reports and customer presentations.
  • Produced and distributed weekly progress and bug status reports for all active test cycles.
  • Create Test Matrix, Test Plan, Test cases and status reports.
  • Developed and maintained testing status reports for senior and middle management.
  • Reported status in weekly test status reports and closeout reports.
  • Provided status reports to project team for all active projects.
  • Complete status reports and track metrics for all assigned projects.
  • Provided status reports to senior management on a regular basis.
  • Provided status reports to project owners to ensure QA methodology and project deliverables are met according to project goals and objectives.
  • Provide weekly status reports to program owner.

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33. Software Release

low Demand
Here's how Software Release is used in Manager, Software Quality Assurance jobs:
  • Designed and implemented a quality driven software development and release schedule across the organization, focusing on quarterly software releases.
  • Managed software release process including localization; 2 major initiatives annually, several minor releases.
  • Facilitated communication between Development and Operations to contribute to fast-paced agile software releases.
  • Managed software release planning activities during iterative development cycles.
  • Managed Beta and General Availability software releases.
  • Created process to improve efficiency for on-time test execution to match software release cadence for up to 3 simultaneous OS releases.
  • Developed budget for equipment, tools and staffing requirements for development, test and support of hardware and software releases.
  • Interfaced with Executives on a weekly basis through reporting and presentations, while managing critical testing across multiple software releases.
  • Resulted in the first successful live beta test period with several important issue resolutions prior to general software release.
  • Documented procedures for Beta testing, vendor qualification, software release, and post-launch defect escalation.
  • Managed a team of test engineers to plan, automate and test various software releases.
  • Work with Product Managers and Lead developers to create test plans for software releases.
  • Represented the DMS-10 management team in Japan during formal customer software release acceptance testing.
  • Prepared software releases for system test, early customer engagement and product launch.
  • Increased test automation levels by 60% for faster software release cycles.
  • Worked closely with development and support groups to facilitate software releases.
  • Manage a team of engineers to produce high quality software releases.
  • Created a software release process to support OEM test qualification.
  • Manage software release process with software release notes.
  • Automated software releases on four platforms; converting daily, manually-intensive processes to repeatable, secure process with verification techniques.

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34. QTP

low Demand
Here's how QTP is used in Manager, Software Quality Assurance jobs:
  • Increased automated regression by implementing a standardized framework and engagement model utilizing QTP, Selenium and VSTS.
  • Developed test automation architecture implemented in QTP and Selenium.
  • Implemented test automation infrastructure with Mercury QTP and LoadRunner as cornerstones, and custom Java and SQL tools as foundation blocks.
  • Moved SQA group from a manual test environment approach to an automated (QTP / Load Runner) environment.
  • Project automation is achieved through a combination of HP QC, HP QTP and Selenium GRID/RC (Java).
  • Perform hands on testing for each release, creating test plans, test cases and automation using QTP.
  • Conducted QTP feasibility study, secured on-site vendor training, and lead test automation process steering committee.
  • Collaborated with QTP team to automate multiple testing scripts, eliminating manual activities by 86%.
  • Use QTP for automation, design framework, and lead implementation of same.
  • Manage the development of test automation frameworks using QTP and Selenium.
  • Manage test automation process of testers using QTP and Selenium.
  • Work with HP QC, QTP and LR (Performance Center) test tools.
  • Implemented automation strategy employing QTP, Selenium, Fitnesse, and Junit.

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35. Development Process

low Demand
Here's how Development Process is used in Manager, Software Quality Assurance jobs:
  • Assessed existing software development process, identified weaknesses and implemented a methodology to reach internal goals and objectives.
  • Established Automated Software Test Program development process to automate printer driver test under Windows and Unix environments.
  • Transformed embedded software development process to deliver products of predictable quality as scheduled and budgeted.
  • Transformed immature development processes and teams resulting in improved software quality, reliability and predictability.
  • Adhered to standard software development processes including the creation of development plans and specifications.
  • Resulted in improved quality throughout the development process and reduced rework testing due to unclear requirements by 20%.
  • Analyzed web development processes for business analysis, creative design, development, testing, and deployment teams.
  • Provided software status throughout the entire development process for multiple software applications and multiple projects and programs.
  • Coordinate with customer support to prioritize and process customer bug issues through the development process.
  • Created and refined a product development process with leaders from marketing and firmware teams.
  • Chaired a team evaluating and refining the software development process for the department.
  • Implemented Phase Review System, resulting in repeatable development processes.
  • Create the organization's first product development process model.
  • Created test plans and test development process.
  • Contributed to the creation of the Alorica software development process, and assisted in continually improving the process.
  • Established issue workflow with development to appropriately track and address issues in the development process.
  • Implemented CMMI-Level 3 lifecycle software development process in all division projects.
  • Championed standardized development processes to better allow multi-system integration that is scalable for a growing company.

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36. C #

low Demand

37. User Interface

low Demand
Here's how User Interface is used in Manager, Software Quality Assurance jobs:
  • Managed User Experience team which participated in User Interface development and external competition research.

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38. Software Products

low Demand
Here's how Software Products is used in Manager, Software Quality Assurance jobs:
  • Conduct technical review of software products to evaluate compatibility with design and business requirements.
  • Developed and implemented test strategies for corporate software products.
  • Devised strategies for the overall qualification of all enterprise level software products (7 Major + 35 Minor Release).
  • Created and implemented SQA policies and procedures for the overall software quality assurance process for all software products.
  • Delivered zero-defect embedded software products that required no maintenance releases and set the Gold Standard for Xerox.
  • Manage a team of programmers and quality assurance testers in the development of software products.
  • Manage QA Teams for Capital Market (CRM) and Investor Prospecting software products.
  • Supervised 3 inspectors and 2 investigators focused on post-production of Instrument and Software products.
  • Applied quality test process to functionality, packaging and distribution of software products.
  • Managed team to complete testing on time and deliver quality software products.
  • Develop, apply, and maintain quality standards for company software products.
  • Contributed to the design and architecture of software products.
  • Reduced defects in delivered software products by 50%.
  • Led testing programs for key software products.
  • Reviewed test cases for all software products.
  • Supported current and previous software products.
  • Charged with ensuring overall quality of all InforMax (now known as Invitrogen, NASDAQ: IVGN) software products.
  • Lead GUI App QA Automation projects, third party integration projects and Embedded software products.Implemented Keyword driven architecture.
  • Facilitated 17 releases of iolo software products from customer feedback and testing.

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39. Performance Reviews

low Demand
Here's how Performance Reviews is used in Manager, Software Quality Assurance jobs:
  • Executed annual performance reviews with bi-weekly review of individual development plans and performance goals.
  • Delivered annual performance reviews in accordance with corporate and federal policies and procedures.
  • Conducted quarterly team member performance reviews.
  • Assisted SQA Director with yearly performance reviews to accurately depict the SQA Engineers performance during the previous year.
  • Managed and coached a seasoned QA team, hire QA engineers including contractors, and conduct performance reviews.
  • Participated in the hiring effort for new team members and in performance reviews of the QA staff.
  • Manage, train and mentor employees; conduct status meetings; conduct formal appraisals and performance reviews.
  • Developed plans for individual career plans including performance reviews, succession planning, hiring and training.
  • Delivered thorough and objective annual performance reviews, which were used as benchmark throughout the company.
  • Performed annual team performance reviews and budget management as well as technology and vendor selection.
  • Conducted annual performance reviews for employees and managing their career goals and growth.
  • Hired QA engineers, conducted performance reviews, and developed job descriptions.
  • Conducted performance reviews; determined salary increases, bonuses, and promotions.
  • Conduct six (6) month and yearly employee performance reviews.
  • Recruited, hired and mentored engineers and conducted performance reviews.
  • Conducted quarterly performance reviews and annual performance appraisals for each team member Led multiple SWAT teams

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40. Quality Standards

low Demand
Here's how Quality Standards is used in Manager, Software Quality Assurance jobs:
  • Implemented Quality standards and processes, and performed organizational assessments while maintaining focus on customer satisfaction.
  • Implemented process improvement initiatives to reduce time to market while maintaining high quality standards.
  • Developed enterprise-wide software quality standards and processes.
  • Implemented a quality assurance system that met the requirements for the QS9000 and subsequently the TS 16949 automotive quality standards.
  • Established quality standards, metrics and best-practices based on postmortem analysis and continually improved QA processes, methodologies and tools.
  • Directed multiple global QA teams to ensure the highest quality standards and fulfillment of requirements across the corporation.
  • Led my team in efforts to ensure that software implemented into the Production environment met quality standards
  • Designed and implemented processes for quality standards, controls, test plans, schedules and procedures.
  • Manage the Automation development and efforts to achieve the quality standards for the BenefitPoint product.
  • Manage all Software Quality Assurance (SQA) releases, quality standards and Beta program.
  • Work closely with software developers, programs managers, and operations to ensure quality standards.
  • Created new compliance quality standards and process.

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41. Continuous Integration

low Demand
Here's how Continuous Integration is used in Manager, Software Quality Assurance jobs:
  • Deliver a test strategy focused at incremental testing methods and techniques advocating both the continuous integration and test driven development.
  • Apply agile/scrum methodology to develop and execute software test plans including continuous integration and test driven development.
  • Instituted Hudson for continuous integration builds with automated development test execution.
  • Developed continuous integration system using Cruise Control and test automation framework.
  • Implemented process improvements through automation, agile, continuous integration etc.
  • Advocated Test Driven Development and implemented Continuous Integration for selected products.
  • Worked with Development Team in implementing Continuous Integration using Jenkins.
  • Implemented first continuous integration process on our e-commerce platform.
  • Facilitate the creation of continuous integration and automation practices.
  • Instituted daily build verification testing and continuous integration processes.
  • Establish continuous integration servers for all development groups.
  • Triggered QA builds using Jenkins Continuous Integration software
  • Involved in design and implementation of continuous integration and delivery process using Jenkins, TestNG, RedwoodHQ.
  • Developed an automated test system that works on the principle of agile continuous integration.
  • Create Continuous Integration (CI) and Staging environments for each project.
  • Participated in streamlining processes while moving to an agile development lifecycle and continuous integration.
  • Managed release deployments using cron jobs and implemented continuous integration.
  • Created automated suite of tests with over 1000assumptions for RESTful API automation for Continuous Integration Smoke Testing.
  • Implement the virtual based deployments using VMware and implemented the continuous integration using Jherkins.

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42. Cmmi

low Demand
Here's how Cmmi is used in Manager, Software Quality Assurance jobs:
  • Provided CMMI process guidance; developed Standard Operating Procedures, processes, and training material in preparation of SEI-CMMI L3 assessments.
  • Verified CMMI compliant processes to applicable standards and procedures by reviewing and auditing the software work products and activities.
  • Conduct audits of GNSI programs to confirm compliance with the policies and processes established in CMMI L3.
  • Team provided quality assurance on group assets to conform to SEI CMMI Level 4 and Level 5.
  • Moved QA organization from CMMI Level 1 to CMMI Level 5 in less than 4 years.
  • Passed CMMI SVC with L5 for large managed service program within short span of time.
  • Provide compliance mentoring to personnel and projects on CMMI compliance.
  • Participated in CMMI v1.3 Class B and Class A Assessments as assessment team member.
  • Passed SCAMPI Class A for CMMI Dev V1.3 L5 with zero findings for the maintenance project.
  • Implement CMMi processes with the goal of reaching level 2 appraisal by the end of 2006

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43. Sharepoint

low Demand
Here's how Sharepoint is used in Manager, Software Quality Assurance jobs:
  • Created online repository for documentation, specifications, and test data using Lotus and SharePoint.
  • Implemented SharePoint governance structure, upgrades and Yammer usage and adoption testing.
  • Managed SharePoint infrastructure, site collections and created governance for Hyundai.
  • Used SVN and Sharepoint for documentation version control and central repository of documentation.
  • Managed test case development and execution using Sharepoint.
  • Maintained department teams documentations in Sharepoint.
  • Installed and configured SharePoint 2010 Server to provide backend system for testing purposes.
  • Create and administer sharepoint and Wiki for test documents.
  • Leveraged SharePoint and Accurev as repositories for test plans, test scripts, and product specifications. }

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44. XML

low Demand
Here's how XML is used in Manager, Software Quality Assurance jobs:
  • Performed troubleshooting on XML-based programs.
  • Led white box testing for the voice driven Java portal, integrated with a C++ VoiceXml engine
  • Hired and trained 1 engineer, mentored existing Mass Mutual Engineers in VXML and Speech Recognition.
  • Project Description Develop application and test software for an XML routing appliance.
  • Performed system testing of multiple payment systems using SWIFT & XML messaging.
  • Designed and implemented training sessions for XML creation/processing by QA analysts.
  • Developed XML's for importing data during QA testing.
  • Create XML data for testing using Web Methods.
  • Used XMLDom and ADODB extensively in the scripts to validate data persistence into and retrieval from a MS SQL Server database.
  • Designed & coded SilkTest programs to test XML/Java application, web services, and workflow features.
  • Created manageXML to monitor the Performance of FrontLine Server.
  • Developed application and test software for the appliance (C++, J2EE, .Net, VXML, Linux, Eclipse).
  • Established a formal QA process to test eBizPortals' Web Services Creator tool and a Java/XML/SOAP/WSDL-based workflow engine.

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45. Android

low Demand
Here's how Android is used in Manager, Software Quality Assurance jobs:
  • Conducted benchmark analysis on future products including Android applications, operating systems, and feature sets.
  • Managed Taiwan partner company's Software Quality Engineering teams for Dell Android tablet-phone device projects.
  • Delivered top-quality automation using Robotium for regression and feature testing for Android mobile wireless features.
  • Defined and implemented an automation regression framework using Selenium IDE and a mobile testing methodology for iOS and Android.
  • Tested mobile conversion of 100 websites and validated on Iphone, Blackberry, Windows Phone and Android emulators.
  • Insure that all aspects of the WEB based, Mobile (Android and iOS) and Hosted application work correctly.

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46. Customer Service

low Demand
Here's how Customer Service is used in Manager, Software Quality Assurance jobs:
  • Assisted Customer Service in implementing secure connection to customer service call tracking database for third party customer service company access.
  • Coordinated between software and hardware development teams, customer service, marketing, document control.
  • Selected third-party 7/24 Customer Service Company to handle off hour calls.
  • Created Beta Testing program and managed with Customer Service at sites including Nike, Precision Castparts, and Wieden & Kennedy.

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47. Direct Reports

low Demand
Here's how Direct Reports is used in Manager, Software Quality Assurance jobs:
  • Developed performance management plans and performance improvement plans for direct reports.
  • Defined job responsibilities of direct reports.
  • Worked four plus years managing direct reports for Quality Assurance to include providing One-on-Ones, career paths, performance reviews.
  • Managed up to 28 direct reports globally including (California, Ohio, Ukraine, India, & China).
  • Placed all direct reports on a career track and coached them to advance within those tracks.
  • Managed test team, scheduled work and completed annual performance reviews for 9 direct reports.
  • Developed PDP to assist direct reports with personal development and career path options.
  • Coached and developed career growth paths for team members and direct reports.
  • Led a QA team with 14 direct reports in two geographical locations.
  • Create and maintain training programs for all technology roles of direct reports.
  • Hired and managed QA team (7 direct reports).
  • Manage a staff 7 direct reports and 5 consultants.
  • Provided coaching, mentoring for all direct reports.
  • Direct Reports include 3 QA Directors.
  • Mentored / coached direct reports and peers on Statistical Process Control and other Process Improvement (PI) tools/techniques.
  • Manage resources, their assignments Have ten direct reports Conduct personal review every year.

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48. FDA

low Demand
Here's how FDA is used in Manager, Software Quality Assurance jobs:
  • Developed, documented, and implemented improved software validation processes and documentation system in accordance with the FDA guidelines.
  • Performed Quality Assurance Functions for FDA regulated medical device manufacturer.
  • Validated Requirements and Functionality compliance with ISO/FDA/Government regulations.
  • Delivered programs to improve efficiency, increase cost savings and ensure FDA standards for the American Red Cross Test Development Department.
  • Ensured compliance with national standards and legislation (ISO / FDA / Sarbanes-Oxley / HIPAA).
  • Directed all verification and validation activity to meet FDA 21 CFR Part 11 regulatory compliance.
  • Improved standard IT governance procedures and practices for HIPAA compliant and FDA regulated software development.
  • Developed FDA 510k medical device software submissions, resulting in successful product launches and updates.
  • Managed test execution, defect tracking and fix verification through FDA compliance audits.
  • Created FDA-compliant Product Design Validation process for medical printer product line.
  • Presented product validation processes and results to FDA inspectors.
  • Process compliance per external ISO and FDA assessments.
  • Trained internal personnel regarding FDA compliance.
  • Assure compliance with FDA process.
  • Developed an impact analysis of FDA's 21CFR Part 11 versus requirements and system manual for a Mircomass system.
  • Trouble-shoot and took the initiative on QA-related issue for FDA Regulations containing GCP/GLP/cGMP and 21 CFR Part 11 compliance.

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49. Html

low Demand
Here's how Html is used in Manager, Software Quality Assurance jobs:
  • Developed electronic computer manuals for Compaq computers using SGML and HTML technology.
  • Manage and monitor in-house / off-shore teams of 15 testers; train Test Engineers on HTML and Internet infrastructure.
  • Required working knowledge of SQL and database administration, as well as HTML.
  • Coded HTML, SQL and stored procedures.
  • Master Depot Inventory Management; Multiple full SDLC across numerous releases Java/HTML UI/SQL Programming, Object Oriented Design.
  • Implemented PHP, MySQL, HTML, JavaScript, jQuery based framework for reporting results.
  • Worked with GIT and SVN version control, PHP, IDEs, HTML, Virtual Box, and Unix.

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50. GUI

low Demand
Here's how GUI is used in Manager, Software Quality Assurance jobs:
  • Developed Automated GUI/Web tests using Rational Functional Test.
  • Led development of automation tests using SilkTest and Selenium for GUI testing; encouraged white-box testing methods including database SQL queries.
  • Prepared online user guide and conducted training classes for Development, QA, Production Services, and Support Services.
  • Managed SQA contractors in the testing of a web based data reporting GUI in Emerging Business' Application Development.
  • Key player with regard to providing input and guidance on new processes and with improving existing processes.
  • Delivered proof of concepts for next generation GUI automation and STAF based API test automation frameworks.
  • Established guidelines for improved test design, test case generation, test methodologies and test execution/results.
  • Improved bug tracking processes for the entire organization and produced a process guide.
  • Created Test Plans and Change Request Management documents (User Guides).
  • Provided guidance and training QA analysts on the test automation process.
  • Provided guidance and technical support to TAC personnel for customer issues.
  • Provide leadership and guidance to junior members on the team.
  • Provided technical guidance and training for technical support team.
  • Authored coding guidelines and performed training for programmers to improve automatability of applications under test.
  • Provided technical expertise and regulatory compliance guidance for all software development lifecycle activities.
  • Defined defect guidelines and ensured that the defects life cycle is followed by the project team.
  • Guide a team of off-shore QA functional test engineers to manage test deliverables and mile stones.
  • Documented release notes and guided the rollout and installation of various EPGY Schools releases.
  • Conduct internal audits (Sarbanes-Oxley Act) & ISO 9001 guide.
  • Trained new users on RMTrack application use to track defects and work flow guideline.

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20 Most Common Skill for a Manager, Software Quality Assurance

Test Cases22.8%
QA14.7%
New Product Development9.3%
Software Development9.1%
SQA5.3%
Web Application4.9%
Project Management4.7%
Automation Framework3.4%

Typical Skill-Sets Required For A Manager, Software Quality Assurance

RankSkillPercentage of ResumesPercentage
1
1
Test Cases
Test Cases
17.7%
17.7%
2
2
QA
QA
11.4%
11.4%
3
3
New Product Development
New Product Development
7.2%
7.2%
4
4
Software Development
Software Development
7.1%
7.1%
5
5
SQA
SQA
4.1%
4.1%
6
6
Web Application
Web Application
3.8%
3.8%
7
7
Project Management
Project Management
3.6%
3.6%
8
8
Automation Framework
Automation Framework
2.7%
2.7%
9
9
Resource Allocation
Resource Allocation
2.6%
2.6%
10
10
Process Improvement
Process Improvement
2.4%
2.4%
11
11
SQL
SQL
2.1%
2.1%
12
12
Sdlc
Sdlc
2%
2%
13
13
Scrum
Scrum
1.8%
1.8%
14
14
Technical Support
Technical Support
1.6%
1.6%
15
15
Test Procedures
Test Procedures
1.4%
1.4%
16
16
Configuration Management
Configuration Management
1.3%
1.3%
17
17
UAT
UAT
1.3%
1.3%
18
18
ISO
ISO
1.3%
1.3%
19
19
Business Requirements
Business Requirements
1.2%
1.2%
20
20
Selenium Webdriver
Selenium Webdriver
1.2%
1.2%
21
21
Management System
Management System
1.1%
1.1%
22
22
Jira
Jira
1%
1%
23
23
Capability Maturity Model
Capability Maturity Model
1%
1%
24
24
User Acceptance
User Acceptance
1%
1%
25
25
Product Quality
Product Quality
0.9%
0.9%
26
26
Internet
Internet
0.8%
0.8%
27
27
Linux
Linux
0.8%
0.8%
28
28
C++
C++
0.8%
0.8%
29
29
Waterfall
Waterfall
0.8%
0.8%
30
30
API
API
0.8%
0.8%
31
31
Unix
Unix
0.8%
0.8%
32
32
Status Reports
Status Reports
0.8%
0.8%
33
33
Software Release
Software Release
0.7%
0.7%
34
34
QTP
QTP
0.7%
0.7%
35
35
Development Process
Development Process
0.7%
0.7%
36
36
C #
C #
0.7%
0.7%
37
37
User Interface
User Interface
0.7%
0.7%
38
38
Software Products
Software Products
0.7%
0.7%
39
39
Performance Reviews
Performance Reviews
0.7%
0.7%
40
40
Quality Standards
Quality Standards
0.7%
0.7%
41
41
Continuous Integration
Continuous Integration
0.7%
0.7%
42
42
Cmmi
Cmmi
0.6%
0.6%
43
43
Sharepoint
Sharepoint
0.6%
0.6%
44
44
XML
XML
0.6%
0.6%
45
45
Android
Android
0.6%
0.6%
46
46
Customer Service
Customer Service
0.6%
0.6%
47
47
Direct Reports
Direct Reports
0.6%
0.6%
48
48
FDA
FDA
0.5%
0.5%
49
49
Html
Html
0.5%
0.5%
50
50
GUI
GUI
0.5%
0.5%

25,741 Manager, Software Quality Assurance Jobs

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