Goshen College is a nationally-ranked college and Hispanic-Serving Institution inIndiana renowned for its distinctive hands-on, real-world educational opportunities, and its commitment to creating positive change in the community and the world. The college offers over 65 undergraduate areas of study; as well as best-in-class graduate programs in nursing, business administration, social work and environmental education. This caring, safe and diverse campus prides itself on providing excellent academic programs that connect arts with sciences, and theory with practice - exposing students to multiple perspectives and encouraging them to think deeply, live creatively and lead purposefully. The college is located in the City of Goshen in the heart of Elkhart County, within several hours of Chicago, Indianapolis and Detroit. Residents of Goshen enjoy a culturally diverse small-town atmosphere with an active arts community, a vibrant and entrepreneurial downtown, the Maple City Greenway network of bicycle paths and affordable housing prices. Learn more at goodofgoshen.com.
Position Summary:
The General Manager serves as an integral member of the Communication Department, providing leadership for the study of broadcasting and practice of broadcasting. The General Manager provides direct management and oversight of WGCS, a radio station transmitting a terrestrial signal on 91.1 FM, and Globe Media, a multimedia enterprise that streams the same radio programming and provides additional audio and video content worldwide. This is a full-time 12 month appointment, consisting of 83% administrative faculty and 17% teaching faculty (the teaching responsibilities involve serving as the instructor for two courses each year).
WGCS is a federally licensed trustee operating in the public interest and governed by numerous regulations issued by the Federal Communications Commission. Established in 1958, WGCS is the educational radio voice of Goshen College. The General Manager has primary responsibility for ensuring compliance with FCC regulations and Goshen College standards. The station is on-air 24 hours a day, seven days a week, year-round. By radio signal, 91.1 FM reaches across Michiana; however, WGCS can be heard simultaneously online, from anywhere across the world.
The General Manager is responsible for supervising 24-hour programming at Globe Media, which includes music, news, public affairs and sports. The Globe provides live broadcasting of most sports events at Goshen College. While audio is the primary format, staff members also produce complementary video segments on Globe Media. For example, the Globe invites guest musicians of national note to perform live in both the radio and TV studios.
The General Manager strives to lead a student team in maintaining excellence in all areas of Globe Media. The Globe has been named Best College Radio Station in the Nation five times by the Intercollegiate Broadcasting Systems, College Media Association and the Broadcast Education Association. The Globe has also been named the Best College Radio Station inIndiana 11 times by the Indiana Association of School Broadcasters and once by the Indiana Broadcasters Association.
The General Manager oversees a staff of more than a dozen students each year, including the student station manager, student executive producer, program director, chief announcer, news director, sports director, play-by-play director, digital content editor, music director, public relations director, business manager, graphic designer and several multimedia journalists. The General Manager also manages volunteers, including faculty who host radio shows, and oversees broadcasts of College Mennonite Church services. The General Manager also ensures that all components of the station and the nearby radio tower are maintained through coordination with the station studio engineer and other ITS Media staff.
As a faculty member, the General Manager attends department and school meetings; serves on institution-wide committees; and provides advising. On behalf of the Communication Department, the General Manager also assists with the recruiting of prospective students, with lead responsibility for any students with an interest in broadcasting. The General Manager should be interested in working closely with students and other faculty members as part of a dynamic campus and community.
Given the presence of the radio station in the Center for Communication Studies, the General Manager assumes a lead role in overseeing tours and recruitment visits to this dynamic communication wing and in maintaining a professional, well-ordered work space.
This is a full-time salaried position with an annual wage of $56,220. Full benefits are also available.
Required Qualifications:
Master's degree in business, communication, education or related field.
3-5 years of professional work experience in radio or other broadcast setting
Ability to supervise a diverse group of staff and volunteers
Ability to thrive in a fast-paced work environment
Excellent interpersonal and communication skills, both written and verbal
Ability to maintain a positive approach under pressure
Knowledge of specialized broadcast technology and software
Preferred Qualifications:
Broad knowledge of Elkhart and surrounding counties
Strong network of ties with broadcasters in the region
Prior collegiate teaching experience
Terminal degree (PhD or MFA)
Essential Functions:
Program Oversight - 63%
Work with The Globe's Executive Director to:
ensure excellence in programming on WGCS and Globe Media platforms
maintain and develop significant relations with broadcast partners and other external publics in the region
maintain and develop relations with Americana musicians across the country
assist with the GC departments and external partners for the annual membership drive
Coordinate annual contest submissions for multiple educational organizations
Work with underwriters to ensure strong relationships and fulfill any contract requirements.
Staff Oversight - 20%
Meet regularly with audio engineer and other ITS staff
Convene weekly Globe staff meeting to plan for content, programming
Meet regularly with individual student staff members and volunteers
Observe staff members broadcasting on the air and serving in other roles
Provide regular feedback to enhance learning and ensure quality control
Academics - 17%
Design appropriate courses to meet learning outcomes in broadcasting
Supervise students with majors or minors in the broadcasting track
Provide written and oral feedback on course assignments
Represent GC and The Globe at regional and national conventions.
Special Requirements
Must hold a valid driver's license
Travel required related to community and college events
Evening/night/weekend work as needed.
For more information and to APPLY, go to *************************************************************************
$56.2k yearly 4d ago
Looking for a job?
Let Zippia find it for you.
Service Department Project Manager
Riveer
Manager job in South Haven, MI
Riveer is seeking a Service Department Project Manager to coordinate, plan, and oversee all service-related projects from installation, scheduled maintenance, repairs, training, and field support. This role ensures projects are scoped correctly, scheduled efficiently, executed safely, and completed on time.
This is a hands-on project management role; the ideal candidate is a proven service leader with experience in a technical, manufacturing, or industrial environment who combines operational expertise with strategic vision.
Key Responsibilities
Lead, mentor, and develop a team of service technicians.
Define and execute strategies to enhance customer satisfaction, streamline service operations, and optimize team performance.
Track project progress, risks, and deliverables, adjust plans proactively based on changing requirements.
Establish and monitor key service metrics (response times, resolution rates, first-time-fix rates, etc.), reporting regularly to leadership.
Serve as the primary escalation point for customer service inquiries, ensuring issues are resolved quickly and effectively.
Build and maintain strong relationships with customers across a variety of industries.
Oversee scheduling of service technicians for domestic and international installations, maintenance, and repairs.
Ensure accuracy and compliance with customer records, documentation, warranty claims, and service reporting.
Work cross-functionally with engineering, sales, and production teams to resolve technical issues and improve system performance.
Implement process improvements that reduce downtime, improve service responsiveness, and increase overall efficiency.
Qualifications
7+ years in a customer service, technical support, or service management role, ideally in a technical, manufacturing, or industrial setting.
5+ years of progressive leadership with responsibility for hiring, coaching, and building teams.
Strong track record of building and leading service teams that deliver measurable improvements in customer satisfaction and operational efficiency.
Demonstrated success in scaling or transforming a service department.
Proficiency in Microsoft Office (Excel, Word, etc.)
Experience with ERP (Epicor strongly preferred) and CRM platforms.
Strong technical aptitude with the ability to interpret complex documentation and communicate solutions clearly.
Excellent organizational, problem-solving, and communication skills with the ability to manage competing priorities.
What We Offer
Competitive salary, paid weekly
Medical, dental, and vision insurance, Riveer pays 75% of premium
Simple IRA with company match
Paid time off and holidays
Free lunch provided every Thursday
This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change.
Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed.
Riveer is an Equal Opportunity Employer.
$27k-42k yearly est. 4d ago
ASST STORE MGR - 21 and older only - in SOUTH BEND, IN S11525
Dollar General 4.4
Manager job in South Bend, IN
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
Open and close the store a minimum of two days per week.
Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
Assist with management of the store in the Store Manager's absence.
Qualifications
KNOWLEDGE and SKILLS:
Effective interpersonal, written and oral communication skills.
Ability to solve problems and deal with a variety of situations.
Good organization skills with attention to detail.
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Ability to perform cash register functions and generate reports.
Knowledge of cash, facility, and safety control policies and practices.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
Frequent walking and standing
Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
Occasional climbing (using step ladder) up to heights of six feet
Fast-paced environment; moderate noise level
Occasional exposure to outside weather conditions
Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
$36k-43k yearly est. 1d ago
Assistant Manager
Hibbett 4.7
Manager job in Elkhart, IN
We're looking for a driven Assistant Manager who's ready to step into a leadership role, support store operations, and deliver an outstanding customer experience. If you thrive in a fast-paced retail environment and love developing people while driving results, this could be the role for you.
What You'll Do
Partner with the Store Manager to drive daily operations, sales, and merchandising
Lead the store in the Store Manager's absence
Coach, train, and support a high-performing retail team
Deliver exceptional customer service during every interaction
Support scheduling, inventory, and operational standards
Help protect company assets and ensure operational accuracy
What We're Looking For
1-3 years of retail or customer-facing experience (footwear/athletic retail a plus)
Strong communication and leadership skills
Ability to multitask and stay organized in a high-energy environment
Team-first mindset with a passion for customer service and selling
Self-starter who takes initiative and leads by example
Why Join Us
Hands-on leadership experience
Clear growth path into Store Manager roles
Team-driven culture with ongoing training
Opportunity to make a real impact at the store level
$30k-36k yearly est. 3d ago
Customer Service Manager
Psi Molded Plastics
Manager job in South Bend, IN
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Managerin an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
$37k-68k yearly est. Auto-Apply 60d+ ago
Customer Service Manager
Psi Molded Plastics Indiana Inc.
Manager job in South Bend, IN
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Managerin an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
$37k-68k yearly est. Auto-Apply 60d+ ago
District Manager
Subway-51384-0
Manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 15d ago
District Manager
Subway-12272-0
Manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 15d ago
Manager of Direct Supports
Assisted Independence
Manager job in Valparaiso, IN
1.1. Job Nature
1.1.1. The nature of the job as a Manager of Direct Supports is to provide care to individuals with developmental disabilities in home and community-based settings by hiring, training, and managing Direct Support Professional (DSP) staff, as well as participating in individual specific planning and meetings, and designing the programming to be offered for Direct Support Professional staff and individuals supported.
1.2. Wages
1.2.1. Salary pay is provided to the Manager of Direct Supports, provided bimonthly, on the 1st and 15th of each month, unless the 1st or 15th falls on a weekend or holiday, the employee shall be paid the day prior.
1.3. Benefits
1.3.1. The following benefits are available to eligible full-time Manager of Direct Supports staff:
1.3.1.1. Paid salary
1.3.1.2. Paid mileage when transporting an individual receiving supports
1.3.1.3. Health Insurance (eligible following 30 days of employment)
1.3.1.4. 401k Retirement Plan with a 1% match
1.3.1.5. Four weeks total of paid vacation and grievance
1.4. Prequalification
1.4.1. All Manager of Direct Supports staff must submit to Assisted Independence proof of the following prior to employment and prior to the expiration of any document:
1.4.1.1. Application
1.4.1.2. Resume
1.4.1.3. College or University Diploma or Equivalent
1.4.1.4. Cardiopulmonary Resuscitation (CPR) certification
1.4.1.5. First Aid Certification
1.4.1.6. Negative Tuberculin Skin Test
1.4.1.7. Driver's License
1.4.1.8. Vehicle Registration
1.4.1.9. Auto Insurance
1.4.1.10. Additionally, Manager of Direct Supports staff must meet the following criteria prior to employment.
1.4.1.10.1. Free of Felony Convictions
1.4.1.10.2. Inspector General's Exclusion from Federally Funded Healthcare Organization
1.4.2. All Manager of Direct Supports staff working with individuals shall meet the following requirements:
1.4.2.1.1. Be at least eighteen (18) years of age.
1.4.2.1.2. Demonstrate an interest in and empathy for individuals
1.4.2.1.3. Demonstrate the ability to communicate adequately in order to:
1.4.2.1.3.1. complete required forms and reports of visits; and follow oral or written instructions.
1.4.2.1.3.2. Demonstrate the ability to provide supports according to the individual's Person-Centered Individualized Support Plan (PCISP).
1.4.2.1.3.3. Demonstrate willingness to accept supervision.
1.4.3. Manager of Direct Supports staff must complete the following forms after receiving an offer of employment, but prior to providing supports to an individual:
1.4.3.1. Indiana Form I-9
1.4.3.2. Indiana Form W4
1.4.3.3. Indiana Form WH-4
1.4.3.4. Employee Authorization of Direct Deposit
1.4.3.5. Hepatitis B Consent / Declination Form
1.4.3.6. Tuberculous Questionnaire
1.4.3.7. Bloodborne Pathogens Employee Training and Acknowledgement Form
1.4.3.8. Personal Protective Equipment (PPE) / Hand Hygiene Training Acknowledgement Form
1.4.3.9. Medication Side Effects / Reporting Adverse Reactions Training and Acknowledgement Form
1.4.3.10. Acknowledgement of Assisted Independence, LLC. Policies and Procedures
1.4.4. Manager of Direct Supports staff must complete the following trainings prior to providing supports to an individual:
1.4.4.1. Respecting the Dignity of an Individual
1.4.4.2. Providing a Healthy and Safe Environment
1.4.4.3. Protecting an Individual from Abuse, Neglect, and Exploitation
1.4.4.4. Person Centered Planning
1.4.4.5. Incident Reporting
1.4.4.6. Individual Specific Interventions
1.4.4.7. Health and Wellness
1.4.4.8. Selecting Specific Objectives
1.4.4.9. Communication
1.4.4.10. Diversity
1.4.4.11. Medication Administration CORE A (as applicable)
1.4.4.12. Behavior Support Plan (BSP) Training (As applicable)
Requirements
1.5. Job Duties
1.5.1. All Manager of Direct Supports staff must adhere to the rules and regulations set forth inIndiana Administrative Code (IAC) 460-6.
1.5.2. All Manager of Direct Supports staff must adhere to the rules and regulations set forth by the Division of Disability and Rehabilitative Services (DDRS), Bureau of Developmental Disabilities Services (BDDS), and the Bureau of Quality Improvement Services (BQIS).
1.5.3. All Manager of Direct Supports staff must abide by the requirements set forth by the Council on Quality and Leadership (CQL), as well as participate in schedule accreditation surveys.
1.5.4. All Manager of Direct Supports staff shall be eligible to provide and oversee the following supports:
1.5.4.1. Residential Habilitation and Support (RHS)
1.5.4.2. Day Services (DHI), formerly known as Community Based Habilitation - Individual (CHIO)
1.5.4.3. Respite care supports (RSPO)
1.5.4.4. Participant Assistance and Care (PAC)
1.5.4.5. Transportation
1.5.5. All Manager of Direct Supports staff must assist the individual to which is being provided supports with one of the following:
1.5.5.1. Self-care
1.5.5.2. Self-direction
1.5.5.3. Expressive or receptive language
1.5.5.4. Ambulation or mobility
1.5.5.5. Activities of Daily Living (ADL's)
1.5.5.6. Learning
1.5.5.7. Independent Living
1.5.5.8. Economic Self-Sufficiency
1.5.5.9. Physical Activity
1.5.5.10. Community Participation
1.5.6. All Manager of Direct Supports staff will assist a Medicaid recipient or Medicaid recipients that meet at least one of the following criteria set forth by the Division of Disability and Rehabilitative Services (DDRS):
1.5.6.1. SSI (MASI)
1.5.6.2. Aged (MA A)
1.5.6.3. Blind (MA B)
1.5.6.4. Disabled (MA D)
1.5.6.5. MED Works (MADW, MADI)
1.5.6.6. Low-income Caretakers (MAGF)
1.5.6.7. Foster Care (MA 15)
1.5.6.8. Foster Care Independence (MA14)
1.5.6.9. Children under Age 1 (MA Y)
1.5.6.10. Children Age 1-5 (MA Z)
1.5.6.11. Children Age 1-18 (MA 2, MA 9)
1.5.6.12. Transitional Medical Assistance (MA F)
1.5.6.13. IV-E FC Foster Care children (MA 4)
1.5.6.14. Children in the Adoption Assistance Program (MA 8)
1.5.7. All Manager of Direct Supports staff will document the following:
1.5.7.1. Incident Reporting
1.5.7.1.1. All Manager of Direct Supports staff are to submit an Incident Report form for any of the following incidents, or knowledge of any of the following incidents:
1.5.7.1.1.1. Alleged, suspected, or actual abuse, neglect, or exploitation occurs,
1.5.7.1.1.2. Anytime injury occurs,
1.5.7.1.1.3. Anytime death occurs,
1.5.7.1.1.4. Anytime structural or environmental problems threaten the health and safety of an individual
1.5.7.1.1.5. Anytime a fire occurs at the site of supports delivery
1.5.7.1.1.6. Anytime elopement occurs
1.5.7.1.1.7. Anytime alleged, suspected, or actual criminal activity by an employee of Assisted Independence occurs
1.5.7.1.1.8. Anytime a medication error occurs
1.5.7.1.1.9. Anytime a physical or mechanical restraint is used
1.5.7.1.1.10. Anytime a client has a fall
1.5.7.1.1.11. Any unusual incident that may affect the health, wellness, and functioning of a client
1.5.7.1.2. Incident Reports must include the following:
1.5.7.1.2.1. Employee first and last name
1.5.7.1.2.2. Client first and last name
1.5.7.1.2.3. Date in MM/DD/YEAR format
1.5.7.1.2.4. Time the incident began in 00:00AM format
1.5.7.1.2.5. Time the incident end in 00:00AM format
1.5.7.1.2.6. Description of the events immediately before, during, and following the event
1.5.7.1.2.7. All individuals involved in the event
1.5.7.1.2.8. Description of response to the event
1.5.7.1.3. Incident Reports are to be submitted to the Assisted Independence office with 24 hours of the incident occurring, as well as with the Division of Disability and Rehabilitative Services (DDRS) online **************************************
1.5.8. Scheduling
1.5.8.1. All Manager of Direct Supports staff will be responsible for scheduling work times, which includes a minimum requirement of 35 hours per week.
1.5.8.2. Manager of Direct Supports staff must inform the Assisted Independence office and administration of dates when and when not available to provide supports.
1.5.8.3. All Manager of Direct Supports staff may not cancel a scheduled work time without permission from Assisted Independence administration.
1.5.8.4. All Manager of Direct Supports staff must submit supporting documentation (doctor's notes, Certificate of Death, etc.) for missed work.
1.5.9. Management
1.5.9.1. All Manager of Direct Supports staff are direct supervisors to Direct Support Professional (DSP) staff. All Manager of Direct Supports staff will actively conduct
1.5.9.1.1. Recruitment of Direct Support Professional (DSP) staff
1.5.9.1.2. Interviewing of potential Direct Support Professional (DSP) staff
1.5.9.1.3. Hiring, disciplining, suspending, and terminating Direct Support Professional (DSP) staff
1.5.9.1.4. Training of Direct Support Professional (DSP) staff
1.5.9.1.5. Meetings with Direct Support Professional (DSP) staff
1.5.9.1.6. Semi-annual in-service trainings for Direct Support Professional (DSP) staff
1.5.9.1.7. All communication with Direct Support Professional (DSP) staff
1.5.9.1.8. Annual, formal, employee reviews
1.5.10. Care Coordination
1.5.10.1. All Manager of Direct Supports staff will oversee the delivery of direct supports to a maximum of 60 individuals, which includes,
1.5.10.1.1. The formulation and updating of Person-Centered Individualized Support Plans (PCISP's)
1.5.10.1.2. The formulation and updated, required at least once annually, of each individual specific risk plan
1.5.10.1.3. The collection of documentation from other care providers relevant to the delivery of direct supports.
1.5.10.1.4. Uploading and downloading of documentation to the Bureau of Developmental Disabilities Services (BDDS) online portal.
1.5.10.1.5. Responding, investigating, documenting, and resolving any and all complaints received from individuals supported, or anyone making the complaint on behalf of the individual supported, as well as educating individuals and their family on how to report a complaint.
1.5.10.1.6. The attendance of all individual specific quarterly meetings.
1.5.10.1.7. The formulation, distribution, and data compilation of an Annual Survey of Individual Satisfaction, which is to be provided to all individuals supported once annually.
1.5.10.1.8. All communication with individuals supported or individuals communicating on behalf of individuals supported.
1.5.11. Administration
1.5.11.1. All Manager of Direct Supports staff will actively participate in administrative tasks of Assisted Independence, LLC., including, but not limited to,
1.5.11.1.1. Meetings with Assisted Independence, LLC.
1.5.11.1.1.1. President
1.5.11.1.1.2. Director of Recreational Therapy
1.5.11.1.1.3. Director of Day Services
1.5.11.1.1.4. Nurse
1.5.11.1.1.5. File Clerk
1.5.11.1.1.6. Photographer
1.5.11.1.1.7. any consultants hired by Assisted Independence, LLC.
1.5.11.1.1.8. community members
1.5.11.1.1.9. journalists
1.5.11.1.2. Audit, surveys, webinars, and inquiries from the Bureau of Quality Improvements Services (BQIS)
1.5.11.1.3. Audit, surveys, webinars, and inquiries from
1.5.11.1.3.1. the Bureau of Developmental Disabilities Services (BDDS)
1.5.11.1.3.2. the Division of Disability and Rehabilitative Services (DDRS)
1.5.11.1.3.3. the Family and Social Services Administration (FSSA)
1.5.11.1.3.4. the Centers of Medicaid/ Medicare (CMS)
1.5.11.1.4. Audit, surveys, and inquiries from
1.5.11.1.4.1. the Disability Determination Bureau (DDB)
1.5.11.1.4.2. the Department of Labor (DoL)
1.5.11.1.4.3. the Department of Workforce Development (DWD)
1.5.11.1.4.4. the Council on Quality and Leadership (CQL)
1.5.11.1.4.5. the Occupational, Health, and Safety Administration (OSHA)
1.5.11.1.5. The formulations of programs, including
1.5.11.1.5.1. Recreational activities
1.5.11.1.5.2. Outdoor activities
1.5.11.1.5.3. Educational opportunities
1.5.11.1.5.4. Opportunities for individual supported to generate an income
1.5.11.1.5.5. Teaching of resources available to individuals supported
1.5.11.1.5.6. Health promoting activities
1.5.11.1.6. Quality assurance checks, including,
1.5.11.1.6.1. The aggregating of data
1.5.11.1.6.2. Individual supported and employee retention analysis
1.5.11.1.6.3. Documentation checklists
1.5.11.1.6.4. Goal tracking and outcomes
1.5.11.1.6.5. Utilization reports
1.5.11.1.6.6. Any activity that promotes the betterment of Assisted Independence, LLC. and the individuals supported.
1.5.12. Use of Technology
1.5.12.1. All Manager of Direct Supports staff will receive and be expected to use
1.5.12.1.1. office space
1.5.12.1.2. Laptop computer
1.5.12.1.3. Cellular smartphone
1.5.12.1.4. Email account
1.5.12.1.5. AccelTrax/ Provide Management Software
1.5.12.1.6. Bureau of Developmental Disabilities (BDDS) online portal login
1.5.12.1.7. Items requested in writing may be granted by the President of Assisted Independence, LLC.
$61k-98k yearly est. 60d+ ago
QSR District Manager - Up to $95k
Gamma III Ltd./Tria Co-BK, Arby's, Wendy's
Manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King General Managers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach General Managers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King General Manager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our General Managers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
$90k yearly 24d ago
Assistant Front End Manager Trainee - Valpo Calumet Ave
Highland Baking Company 4.2
Manager job in Valparaiso, IN
We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing hands-on experience inmanaging front-end operations. The trainee will work closely with the Front End Manager to ensure smooth and efficient customer service, team management, and daily operations.
Key Responsibilities:
Customer Service: Assist in delivering excellent customer service by addressing customer inquiries and resolving issues promptly.
Team Support: Support the Front End Managerin supervising front-end staff, including cashiers and customer service representatives.
Training: Participate in training sessions to gain knowledge about front-end operations, company policies, and management techniques.
Operational Tasks: Help manage daily front-end activities such as cash handling, checkout procedures, and maintaining store cleanliness and organization.
Scheduling: Assist in creating and managing staff schedules to ensure adequate coverage during all shifts.
Compliance: Ensure adherence to company policies, procedures, and standards, as well as relevant legal and regulatory requirements.
Qualifications:
Experience: Previous experience in retail, customer service, or a supervisory role is advantageous but not mandatory.
Skills:
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Basic computer skills, including familiarity with Microsoft Office.
Ability to thrive in a fast-paced environment and handle multiple priorities.
Attributes:
Demonstrated leadership potential and a desire to grow into a management position.
High integrity, dependability, and a positive attitude.
Customer-centric approach with a commitment to service excellence.
Work Environment:
This role involves standing, walking, and occasionally lifting items.
Flexibility to work various shifts, including weekends, evenings, and holidays.
Diversity Statement:
At Indiana Grocery Group, we believe in diversity and inclusion and always value and treat everyone with dignity and respect. Our associates are passionate about providing excellent customer experiences and helping our associates grow. In order to sustain this culture, we will welcome individuals who are diverse in race, color, creed, religion, sex/gender, sexual orientation, gender identity or expression, age, marital status, national origin, ancestry, disability, veteran status, genetic information, or any other legally protected status. Also, we are committed to sustaining a professional working environment where everyone feels welcome, important and appreciated.
$32k-38k yearly est. 3d ago
General Manager
Via of The Lehigh Valley 3.6
Manager job in Benton Harbor, MI
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a General Manager on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings.
What You'll Do:
Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Manage the full employee lifecycle for drivers - scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 4-6+ years of experience and hold a Bachelor's degree.
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
Savvy and tactful communicator: you intuitively find the right tone in every situation.
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
Problem solver; you don't accept the status quo and are always looking for creative solutions.
Based in the Benton Harbor, MI area or willing to relocate.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $80,000 - $110,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
$80k-110k yearly Auto-Apply 29d ago
NIBCO Manager- Seasonal
The City of Elkhart 3.8
Manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Gurley Leep GM Giant is currently seeking an automotive service technician to join our team.
We offer:
Industry leading Pay
Industry leading Paid Time Off + vacation bonuses
Paid training
Paid holidays
Personal tool reimbursement every year
401k with company match
Medical/Dental/Vision Benefits
Family friendly 5-day work week
Friendly, Respectful work environment
If you would like more information about joining our team, please contact Jesse James at **************, or submit your application.
GLGMC123
Requirements
One year automotive technician experience preferred
Valid driver's license and clean driving record
$39k-83k yearly est. 37d ago
Store Manager - University Park Mall
Tapestry, Inc. 4.7
Manager job in Mishawaka, IN
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Retail Job Description
Reports to: General/District Manager
Store Manager
Selling and Service
* Understands organizational objectives and makes decisions that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Manages sales strategies, initiatives and growth across all categories
* Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
* Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
* Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times
and achieves sales through team
* Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
* Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
* Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
* Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
* Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Coaches team on how to incorporate trends into their selling experience with customers
* Influences customer's purchase decisions by balancing patience and assertiveness
* Sensitive to customer and team's needs and tailors approach by reading cues
* Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking
* Encourages team to build long-term relationships with customers to drive business
* Develops both self and individual product knowledge skills and remains aware of current collections
* Protects and drives the needs of the business at all times
* Understands the positive sales impact staffing has on the business; recruits and hires accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing
Company tools
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Leads by example
* Demonstrates confidence when leading the team and managing the store
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate
* Builds trusting relationships with peers and team
* Acts as advocate for the team and Brand
* Is adaptable and flexible to change
* Switches gears based on the needs of the business both seamlessly and pro-actively
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
* Fosters an environment of teamwork and collaboration
* Creates short and long-term strategies to achieve personal metrics and performance
* Uses available resources to make informed decisions and takes appropriate partners when necessary
* Utilizes Company tools to keep self-informed
* Delegates and empowers others
* Recognizes and values individual performance and communicates appropriately
* Evaluates performance of all team members and provides consistent and timely feedback; creates and
modifies action plans for the continuous development of staff
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Creates a talent bench strength by actively recruiting and interviewing candidates
* Recruits, interviews, selects, on boards and retains top talent
* Acknowledges and reinforces the importance of how all roles contribute to the success of the store
Operations
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Writes schedules to maximize business by scheduling right people, right place, right time
* Interacts and communicates with supervisor(s) on a regular basis to keep them informed
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools
* Adheres to all retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $62,000.00 TO $84,000.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
$17k-44k yearly est. 60d+ ago
Restaurant District Manager - Fast Casual - Ligonier, IN
HHB Restaurant Recruiting
Manager job in Ligonier, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Ligonier, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
$90k-100k yearly 14d ago
Food Champion
Natron Corporation
Manager job in Chesterton, IN
Job Description
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Join our Natron Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants and will work to support you and your peers! We recognize wins, develop those who want to advance, and have fun!
WHAT'S IN IT FOR YOU?
Pay ranges vary from $10-$17* per hour based on experience and location.
Flexible Scheduling - Full & Part Time Positions
Same Day Pay*
Employee Referral Bonus
A Path for Advancement
Free Employee Meals
Paid Time Off after one year. *
Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more!
Live Más Scholarship
Our restaurants are closed for Christmas and Thanksgiving so you can spend quality time with your family.
Supportive above restaurant leadership team.
Key Responsibilities for a Taco Bell Team Member:
Greeting customers in the restaurant and drive thru.
Handling payment and thanking customers for their patronage.
Preparing Food and Beverage Orders
Maintaining a clean, safe work environment.
"Start with Us, Stay with Us"
*Certain Requirement/locations apply. Natron operates in MI,IN, and IL.
*Ultimately, in determining your pay, we'll consider your geographical location, state laws, experience, and availability
The range for this role is $10-$17/hour. Compensation may vary based on geographic location and experience
$10-17 hourly 28d ago
Assistant Manager - Lighthouse Place Outlet
The Gap 4.4
Manager job in Michigan City, IN
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$29k-42k yearly est. 16d ago
Assistant Manager(05161) - 437 John Sims Pkwy
Dev 4.2
Manager job in Valparaiso, IN
auburn-washburn
Job DescriptionABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional InformationAdditional Job Details Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
$28k-39k yearly est. 60d+ ago
Assistant Manager
Buona Beef Inc. 3.4
Manager job in Valparaiso, IN
As a Buona Assistant Manager, you will be a part of the largest, fastest growing Chicagoland Restaurant group! If you have excellent organizational and team management skills, as well as leadership experience in the food industry, we'd like to meet you!
This is your opportunity to be a part of something special, where you will connect with our amazing team, impact our growing business, and most importantly, prepare your future career path with Buona. We take a lot of pride in our training program to ensure we can continue to motivate our team to strive for internal promotions.
Responsibilities
Delegate tasks to restaurant staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Communicate and work with your team to give outstanding quality and service to our guests
Help staff resolve on-the-job challenges
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Inform the next Manager about pending tasks
Report maintenance and training needs
Requirements
2-3 years of outside supervisory/SM experience in a restaurant or retail (restaurant preferred)
Must be 21 years or older
Possess good knowledge of restaurant operations
Availability to work different shifts, including weekends
A customer service approach with the ability to manage complaints with professionalism
Excellent organizational and time-management skills
Demonstrated ability to direct and coach team members
Must be sufficient in all positions: back of house and front of house
The average manager in South Bend, IN earns between $37,000 and $97,000 annually. This compares to the national average manager range of $37,000 to $92,000.