General Manager
Manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Branch Manager
Manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
Manager, Underwriting Customer Service
Manager job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Manager of Underwriting Support Operations manages frontline underwriting support operations for the company's Underwriting Network and MI Operations staff by providing direction, training and escalation review. Accountable for meeting quality, productivity, and customer service target. The incumbent works closely with management team and field underwriting to meet customer needs. The Manager makes recommendations on process and system changes, based on feedback from customer inquiries and various reports.
This role sits in our
Greensboro, NC office
on a hybrid schedule (two days in office, three days remote). The team is interested in speaking with candidates who have previous mortgage experience, customer service background, and those who have managed a team.
Essential RESPONSIBILITIES and ACCOUNTABILITIES
Assists VP/Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management. Ensures agreed SLAs are met with prompt responses to customers.
Manages Customer Service and the MI Operations staff to ensure effective customer support on all inquiries, pended loans, guideline and rate questions, and various LOS and ArchMIConnect user access issues.
Conducts second reviews of high-risk loans or loans beyond subordinate's authority level. Addresses underwriting issues from staff, reviews result of QC findings with team members to preclude any further issues.
Collaborates with business units such as Underwriting Managers and Sales Support to develop plans and strategies to improve efficiency and productivity. Collaborate with Product Managers on the content for ArchMIConnect, Customer Support Center, Amazon Connect, OPUS, and AQUA system releases to improve efficiency for both customers and internal staff to ensure system issues are addressed.
Stays abreast of company products, programs, underwriting guidelines, and procedures.
Provides System Analyst feedback on eligibility rule authoring and any production issues that arise to ensure quality standards are achieved.
Manages staff to accomplish objectives through effective recruitment and selection, training and development, and performance management.
Review monthly reports supporting staff production and quality measures.
Knowledge & Skills:
Comprehensive knowledge of MI underwriting principles, practices, methods and techniques.
Good problem solving, process development and improvement skills.
Effective leadership skills. Ability to manage, coach, mentor, and motivate staff.
Excellent oral and written communication skills to prepare and deliver effective, professional presentations to customers as well as to internal contacts.
High level of customer service.
Advanced business acumen, including basic financial and budgeting skills.
Solid organizational skills, ability to manage multiple tasks/projects simultaneously.
Results driven and able to ensure execution.
Education & Experience:
Required knowledge and skills would typically be acquired through a Bachelor's degree and 5+ years of related experience. Experience managing people and processes is required.
#LI-AT1
#LI-hybrid
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
Auto-ApplyRetail Customer Service Manager FT
Manager job in Greensboro, NC
Store - GREENSBORO-WENDOVER, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyManager, Underwriting Customer Service
Manager job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Manager of Underwriting Support Operations manages frontline underwriting support operations for the company's Underwriting Network and MI Operations staff by providing direction, training and escalation review. Accountable for meeting quality, productivity, and customer service target. The incumbent works closely with management team and field underwriting to meet customer needs. The Manager makes recommendations on process and system changes, based on feedback from customer inquiries and various reports.
This role sits in our Greensboro, NC office on a hybrid schedule (two days in office, three days remote). The team is interested in speaking with candidates who have previous mortgage experience, customer service background, and those who have managed a team.
Essential RESPONSIBILITIES and ACCOUNTABILITIES
* Assists VP/Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management. Ensures agreed SLAs are met with prompt responses to customers.
* Manages Customer Service and the MI Operations staff to ensure effective customer support on all inquiries, pended loans, guideline and rate questions, and various LOS and ArchMIConnect user access issues.
* Conducts second reviews of high-risk loans or loans beyond subordinate's authority level. Addresses underwriting issues from staff, reviews result of QC findings with team members to preclude any further issues.
* Collaborates with business units such as Underwriting Managers and Sales Support to develop plans and strategies to improve efficiency and productivity. Collaborate with Product Managers on the content for ArchMIConnect, Customer Support Center, Amazon Connect, OPUS, and AQUA system releases to improve efficiency for both customers and internal staff to ensure system issues are addressed.
* Stays abreast of company products, programs, underwriting guidelines, and procedures.
* Provides System Analyst feedback on eligibility rule authoring and any production issues that arise to ensure quality standards are achieved.
* Manages staff to accomplish objectives through effective recruitment and selection, training and development, and performance management.
* Review monthly reports supporting staff production and quality measures.
Knowledge & Skills:
* Comprehensive knowledge of MI underwriting principles, practices, methods and techniques.
* Good problem solving, process development and improvement skills.
* Effective leadership skills. Ability to manage, coach, mentor, and motivate staff.
* Excellent oral and written communication skills to prepare and deliver effective, professional presentations to customers as well as to internal contacts.
* High level of customer service.
* Advanced business acumen, including basic financial and budgeting skills.
* Solid organizational skills, ability to manage multiple tasks/projects simultaneously.
* Results driven and able to ensure execution.
Education & Experience:
Required knowledge and skills would typically be acquired through a Bachelor's degree and 5+ years of related experience. Experience managing people and processes is required.
#LI-AT1
#LI-hybrid
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
Auto-ApplyCustomer Service Manager
Manager job in Whitsett, NC
Job Description
Machine Specialties, Inc. (MSI) has been manufacturing precision parts since 1969. We are a leading contract machining and metal finishing company that designs and manufactures sophisticated, cost-effective solutions to our customer's most demanding challenges. We are in Whitsett, NC, just outside of Greensboro.
The Customer Service Manager is responsible for managing key Customer Service Accounts while overseeing the daily operations of the Customer Service department to ensure that all customers are supported. Duties include establishing and communicating company objectives to the Customer Service team, developing effective procedures that monitor/improve customer satisfaction, training of team members, hosting status meetings and problem solving sessions with team members, working with other deparments to maintain shipment schedules, expediting key customer orders, creating and analyzing data to determine customer satisfaction and serving as a customer escalation point.
Position Expectations
Manages, trains, and coaches staff with a professional and positive attitude.
Supervises day-to-day operations in the department. Shares skills, knowledge, and experience in order to reach company goals.
Assists the staff in responding to customers in a timely manner.
Handles complex and escalated Customer Service issues.
Serves as a liason between Customer Service and Sales. Partners with Operations and Quality to ensure customer and company needs are met, relays order prioritization, and ensures timely transfer of information concerning potential quality defects.
Assists team with problem solving to resolve customer issues.
Provides and monitors role responsibilities and objectives to the staff.
Creates and monitors effective Customer Service procedures.
Develops customer satisfaction goals, tracks customer complaints, reviews and maintains the Open Order report, assists in problem resolution, and actively participates in meetings such as Scrap, Collaborative Review, and others.
Manages the Customer Scorecard to ensure that exceptional ratings are maintained.
Reviews Customer contractsand sales orders. Enters all sales orders into Epicor and manages the orders from entry to shipment.
Travels to customer locations on a limited, as needed basis.
Plans, prioritizes, and delegates work to the staff in order to ensure proper functioning of the department.
Analyzes Customer Service outputs and provides updates to upper management.
Identifies and implements strategies to improve quality of service, productivity, and profitability.
Serves as the Customer Service representative for key accounts.
When needed, fills in for staff during their absence.
Job Skills and Requirements
Strong communication skills
Supervisory/Leadership skills
Customer Service focus
Problem solving and analysis
Decision making
Planning and organization
Initiative and flexability
Process improvement
Negotiation skills
Able to work under tight deadlines
Education and Experience
Minimum of 4-5 years of experience in Customer Service and in a Leadership capacity
Bachelor's Degree (preferably in Business Administration, Marketing, or relevant field)
Knowledge in administration, management, and overall business practices
Administrative Operations Manager
Manager job in Greensboro, NC
Job DescriptionMosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Business Manager
Manager job in Greensboro, NC
XDIN subsidiary of ALTEN Group, includes 500 employees dedicated to the automotive engineering development. ALTEN is a Leader in Engineering & Information Technology system, and operates in over 21 countries (Europe, North America, Asia, Africa and Middle East) with more than 28,000 employees of which 88% are engineers.
At XDIN, we are always looking for world-class talent to lead our global teams through commitment and dedication to our OEM and Tier I clients. We believe in quality support from concept through production, and delivering the best customer experience while at the same time attaining a great place to work!
XDIN Offers
Competitive wages, BOE.
Major health, dental insurance benefits and vision savings plan. 401k, and basic life.
Supplemental benefits such as short-term disability, accident, cancer and life insurance.
Paid company holidays and earned time off.
We place a high value on thought leadership. We want every employee to develop all the skills required to become an engineering and technology thought leader; contributing to the knowledge assets of our team and our clients. From day one, every consultant is trained and mentored to elevate their careers.
Responsibilities:
• Creating new business opportunities by prospecting new customers
• Gathering new business leads
• Optimizing business profitability with mid-size accounts
• Closing deals on service-based contracts or on time-based contracts
• Participating in development of business offers
• Support the company to meet its commercial objectives
• Continuously recruit, interview and match candidates in order to have already qualified talent ready to meet customer's current and anticipated needs
• Organizing & coordinating the commercial relationships with your partners
Requirements:
• Bachelor or a Master Degree in Business or Engineering
• 2-5 years of professional experience
• Great interest in Business Development within the Automotive Industry
• Good listener and communicator, convincing and pro-active
• Autonomous and can manage your own priorities but also a team player keeping focus on the company's interests
• Comfortable taking initiative and motivated to reach planned & ambitious goals
• Very good knowledge of English, spoken and written
The Location: This opportunity is based in Greensboro, NC
Auto-ApplyDistrict Manager D31
Manager job in Burlington, NC
Job Description
Variety Wholesalers Inc./Roses Discount Stores is currently looking for an experienced district manager that would like to become a part of a fast-growing company that offers an individual the opportunity to utilize their managerial skills and leadership abilities. The ideal candidate will have five years or more experience in multi-store management with a retailer whose stores had a sales volume of 1.5 million or more. The candidate should possess good communication skills and project positive leadership with the ability to select, train, review, and retain employees.
· Management of total store operations to achieve an efficient and profitable store.
· Ensure company policies and procedures are followed by all employees.
· Develop and maintain positive customer and community relations.
· Implement company programs in an accurate and timely manner.
· Project positive leadership to all employees.
· Select, motivate, train, review, and retain employees.
· Communicate information to appropriate employees in a timely and accurate manner.
Qualifications and Skills Required:
· 4 years Multi-Store Experience
· Excellent Leadership Abilities
· Great Communication Skills
· Must be capable of Motivating People
· Ability to Select, Train, and Develop People
· High School diploma or GED
· Demonstrated level of proficiency and knowledge of human resource management
· Team-oriented work style.
General Manager - Automotive Experience Required
Manager job in Greensboro, NC
Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a General Manager:
As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store.
What You'll Do:
* Develops a strong sense of team at the location by setting and communicating goals and objectives.
* Meets and exceeds sales goals through proper development of self and team members.
* Ensure we are following Tire Discounters policies and standards to deliver a "WOW" experience to all our customers.
* Maintain knowledge and presence within the community you support.
* Ensure continuous implementation and enforcement of company's policies, programs, and procedures to include adherence to policies for work orders and invoices.
* Attract, hire, train, and retain engaged team members at all levels at the assigned location.
* Maintains team members schedule(s) aligning with company guidelines, business needs and proper payroll controls. Ensures weekly compliance with timecards and wage and hour laws.
* Protect company assets, cash, inventory, equipment, systems and documents.
* Step in to assist with the duties of absent team members as needed.
* Ensure compliance with state, local, and federal laws.
* Delegate authority and subsequent ownership of functions as appropriate for the position.
* Maintain a neat, clean, and welcoming environment for customers and team members.
Your Skills & Qualifications:
* Associate's degree or equivalent experience.
* Minimum 2 years of management experience.
* Strong retail sales experience.
* Excellent telephone, verbal, and written communication skills.
* Ability to handle pressure and multitask effectively.
* Valid in-state driver's license.
* Availability to work Saturdays.
* A.S.E. Certifications 4 and 5 are preferred but not required.
* Authorized to work in the USA (18+).
Compensation & Perks:
Pay: $80,000 - $145,000+ annually
* (includes monthly spiff and store bonus)
* Paid weekly
Career Path
General Manager → Area Operations Manager→ Regional Manager
Why Join Tire Discounters?
* Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are.
* Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career.
* Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more.
* Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades!
Ready to grow your career with a company that truly values you?
Retail Store Manager (Tanger Outlets Mebane)
Manager job in Mebane, NC
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
This Store Manager will open our new location at the Tanger Outlets Mebane!
JOB MISSION:
Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction.
MAJOR ACCOUNTABILITIES:
Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model
Make the store your own! Set its strategic direction to reach sales and budget goals
Hire awesome people to work with you and take ownership of their growth and development
Think outside the box to boost store traffic and hit financial marks
Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly
Keep your store looking fresh by upholding visual merchandising standards
Coordinate volunteer opportunities to build our brand within the communities we serve
Analyze market trends in tandem with District Manager to effectively drive sales
Maintain positive employee relations and open lines of communication throughout store
Communicate with District Manager on coaching strategy and conflict resolution
Conduct regular employee performance reviews to keep your team top notch
Promote and follow safety protocols
REQUIREMENTS FOR SUCCESS:
Must be 18 years of age or older.
3-6 years' store management experience (some stores in high volume areas may require more)
B.A. in Business Administration or related field preferred
Proficiency with POS systems and Microsoft Office
Understanding of how to develop staff through experience in staffing, coaching, counseling, etc.
Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to lift: 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Mebane, NC Retail Only Pay Range: $50,585.52 - $63,231.90 - $75,878.28 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Auto-ApplyStore Manager River District Artisans
Manager job in Danville, VA
Store Manager River District Artisans
Where creativity, community, and inclusion come together.
River District Artisans, a social enterprise owned and operated by The Arc of Southside, is seeking a creative, people-centered Store Managerto lead the daily operations of our Main Street artisan center in downtown Danville, VA.
River District Artisans is unlike any other shop in the region. We showcase high-quality handcrafted items from local community artisans
and
from our in-house artisan team supported through The Arcs inclusive employment program. This position is ideal for someone who loves retail, cares about community, and thrives in a creative, relationship-driven environment.
What Youll Do
As Store Manager, you will:
Oversee daily store operations and ensure a warm, inviting, and visually appealing shopping experience
Supervise retail staff, direct support staff, and in-house artisans who create soft goods such as quilts and custom embroidery
Build strong relationships with consignment artisans and community partners
Participate in the development of a marketing plan and be responsible for implementing social media, online sales, and outreach activities
Launch and manage online sales platforms to grow visibility and revenue
Coordinate inventory, consignment processes, artisan payouts, and product displays
Collaborate with downtown businesses, tourism partners, and community organizations
Help make River District Artisans a vibrant, inclusive community destination
What You Bring
35 years of retail experience, including at least one year in a supervisory or management role
Experience in consignment, artisan goods, boutique retail, or the creativity to learn quickly
Strong customer service skills and an eye for visual merchandising
Comfort with technology (POS systems, social media, basic office software)
Ability to build relationships, communicate well, and lead a team
A positive, can-do attitude and a genuine commitment to inclusion
Preferred:
experience with online sales platforms (Shopify, Etsy, Square Online) and social media content
Why This Role Matters
River District Artisans was created to model what inclusive employment can look like at its best. Our in-house artisans work alongside their creative peers in the community and your leadership ensures that their talents are seen, valued, and celebrated.
This role is perfect for someone who wants to use their skills in retail, creativity, and relationship-building to make a real difference. Every purchase made in the store supports the mission of The Arc of Southside and helps empower individuals with intellectual and developmental disabilities.
Apply Today
If youre inspired by creativity, inclusion, and community-focused work, we would love to hear from you.
Location:Danville, Virginia
Type:Full-time, Exempt
General Manager
Manager job in Lexington, NC
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together!
Job Description
The General Manager of the Lexington plant will lead manufacturing operations in the achievement of business objectives by developing and executing effective business strategies. The General Manager will measure safety, quality, delivery and cost performance while leveraging data to drive continuous improvement. The General Manager will develop a world-class manufacturing team that is focused on results and culture.
Responsibilities:
* Collaborate with Operations and Supply Chain leadership to develop and execute manufacturing strategies with clearly defined and actionable plans, in the areas of safety, quality, delivery and cost performance.
* Champion a high commitment and performance culture by actively communicating MBCI's vision, mission and values - anchored in MasterBrand's Four Basics and Six for Success
* Champion MasterBrand's Zero Injury Mission through demonstrated commitment to the Always Aware program, site specific safety plans and targeted MasterBrand initiatives
* Establish, improve, sustain and report KPI performance; leverage data to prioritize actions and drive continuous improvement
* Drive customer satisfaction through strict adherence to product specifications, open communication and timely follow-up
* Identify and implement new technology, equipment, systems, and/or process improvements that enhance MasterBrand's manufacturing platform; drive maximize return on investment
* Build organizational capability by aligning human capital with the business mission, vision and values; focus on structure, people and process improvement opportunities
* Recruit, manage and continuously develop a world-class manufacturing team
* Develop and manage the operation's operating budget; ensure achievement of financial objectives
Qualifications
* Bachelor's degree in Engineering, Business or a related required; advanced degree or professional manufacturing certification(s) preferred
* 15+ years leadership experience, preferably with a large, globally sourced manufacturing organization
* Wood Cabinet or Furniture industry experienced preferred
* Strong track record for transforming organizations - building the team, managing change, streamlining processes and driving safety, quality, delivery and cost improvements
* Strong lean manufacturing experience
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at ************************.
Store Manager Sally Beauty, High Point, NC
Manager job in High Point, NC
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyAssistant Manager - Mebane Tanger
Manager job in Mebane, NC
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Assistant Manager - Lead
Manager job in Kernersville, NC
29609
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 488
Rack Room Shoes 488
Pay Range:
Southside Square
1022-C South Main
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Kernersville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
General Manager
Manager job in Reidsville, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
We are searching for General Manager candidates who understand and are passionate about helping members and potential members explore and find the best wellness features to benefit them in their health and wellness journey.
Benefits & Compensation
Competitive base salary plus paid commissions on memberships sold.
Performance bonuses and incentive programs for exceeding sales and retention goals.
Employee perks include gym membership discounts, retail discounts, and team-building events.
Continued education and professional development opportunities, plus discounted recertification.
Benefits and paid time off.
Recognition programs to celebrate your success and contributions.
Career growth opportunities include multi-club management or senior leadership roles.
Responsibilities
Identify potential members needs and use solution-selling techniques to build value in our clubs amenities and services.
Thrive in a competitive sales position while maintaining a cohesive team environment.
Meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
Work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
Train others to excel in membership sales and referrals.
Qualifications
A motivated sales leader passionate about fitness and wellness.
Skilled at solution-selling and connecting members with club benefits.
Competitive, results-driven, and a team player.
Able to thrive in a fast-paced environment and hit ambitious goals.
Excited to mentor and train staff to grow membership and engagement.
About Workout Anytime
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring Process
A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
Assistant Manager: Freight Flow
Manager job in Greensboro, NC
Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it!
When you join our team, you'll enjoy:
Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Working with a team who thinks the world of you
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision
Insurance, 401(k) Savings Plan, Employee Assistance Program and more
What You'll Do
As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.
In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Your primary job responsibilities will include but are not limited to:
Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
Coordinate with Store Manager to plan freight processing
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Maintain and manage stockroom organization and standards
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Skills & Experience You'll Bring
Proven experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation and validation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum Age: 21 years
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Auto-ApplyAssistant Manager
Manager job in Mebane, NC
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Mebane Outlets Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store's environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyAdministrative Operations Manager
Manager job in Greensboro, NC
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
Auto-Apply