The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Provide status and service reports to recommend next steps to management
$53k-85k yearly est. 1d ago
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Customer Service Manager
Le Bleu Enterprises 3.8
Manager job in Greensboro, NC
Le Bleu Enterprises is the industry leader in home and office delivery services. Our water is the best available, and so are our people. We have a unique opportunity for a highly motivated and skilled candidate to join our management team and be a key player in taking our organization to the next level. We are seeking an experienced Customer Service Manager to lead our growing customer service team. We take pride in offering exceptional products and outstanding service, and we're looking for a leader who shares that commitment.
The ideal candidate is a hands-on manager with a passion for motivating and developing others, driving results, and creating a positive, customer-focused culture.
Responsibilities
Manage, coach, and support a team of 8-12 customer service representatives in a fast-paced environment.
Oversee day-to-day operations of the customer service department, ensuring timely and professional responses to customers.
Handle escalated customer inquiries and resolve issues efficiently and effectively.
Monitor performance metrics, quality standards, and service levels to ensure team goals are achieved.
Assist with onboarding, training, and continuous development of team members.
Maintain accurate records of customer interactions, feedback, and resolutions.
Collaborate with other departments to improve processes and enhance customer experience.
Recommend products and services to customers based on their needs.
Identify opportunities for improving customer satisfaction and operational efficiency.
Qualifications
5+ years of experience in a customer service role.
2+ years of experience in a call center.
2+ years of experience in a leadership, supervisory, or team lead position in a call center
Strong communication and interpersonal skills with a professional, empathetic demeanor.
Proficient in Microsoft Office and familiar with database or CRM systems.
Proven ability to train, motivate, and hold team members accountable to performance standards.
Organized, adaptable, and able to handle multiple priorities with a solutions-focused approach.
What We Offer
Competitive pay based on experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holidays.
Supportive, team-oriented environment with opportunities for professional growth.
If you are an energetic leader who thrives in a fast-paced environment and is passionate about customer service excellence, we'd love to hear from you.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Vision insurance
$59k-83k yearly est. 1d ago
Customer Service Manager
Cubesmart
Manager job in Greensboro, NC
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$43k-82k yearly est. Auto-Apply 14d ago
Manager, Underwriting Customer Service
Archgroup
Manager job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Manager of Underwriting Support Operations manages frontline underwriting support operations for the company's Underwriting Network and MI Operations staff by providing direction, training and escalation review. Accountable for meeting quality, productivity, and customer service target. The incumbent works closely with management team and field underwriting to meet customer needs. The Manager makes recommendations on process and system changes, based on feedback from customer inquiries and various reports.
This role sits in our
Greensboro, NC office
on a hybrid schedule (two days in office, three days remote). The team is interested in speaking with candidates who have previous mortgage experience, customer service background, and those who have managed a team.
Essential RESPONSIBILITIES and ACCOUNTABILITIES
Assists VP/Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management. Ensures agreed SLAs are met with prompt responses to customers.
Manages Customer Service and the MI Operations staff to ensure effective customer support on all inquiries, pended loans, guideline and rate questions, and various LOS and ArchMIConnect user access issues.
Conducts second reviews of high-risk loans or loans beyond subordinate's authority level. Addresses underwriting issues from staff, reviews result of QC findings with team members to preclude any further issues.
Collaborates with business units such as Underwriting Managers and Sales Support to develop plans and strategies to improve efficiency and productivity. Collaborate with Product Managers on the content for ArchMIConnect, Customer Support Center, Amazon Connect, OPUS, and AQUA system releases to improve efficiency for both customers and internal staff to ensure system issues are addressed.
Stays abreast of company products, programs, underwriting guidelines, and procedures.
Provides System Analyst feedback on eligibility rule authoring and any production issues that arise to ensure quality standards are achieved.
Manages staff to accomplish objectives through effective recruitment and selection, training and development, and performance management.
Review monthly reports supporting staff production and quality measures.
Knowledge & Skills:
Comprehensive knowledge of MI underwriting principles, practices, methods and techniques.
Good problem solving, process development and improvement skills.
Effective leadership skills. Ability to manage, coach, mentor, and motivate staff.
Excellent oral and written communication skills to prepare and deliver effective, professional presentations to customers as well as to internal contacts.
High level of customer service.
Advanced business acumen, including basic financial and budgeting skills.
Solid organizational skills, ability to manage multiple tasks/projects simultaneously.
Results driven and able to ensure execution.
Education & Experience:
Required knowledge and skills would typically be acquired through a Bachelor's degree and 5+ years of related experience. Experience managing people and processes is required.
#LI-AT1
#LI-hybrid
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
$43k-82k yearly est. Auto-Apply 49d ago
Retail Customer Service Manager PT
Michaels 4.2
Manager job in Greensboro, NC
Store - GREENSBORO-WENDOVER, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$41k-78k yearly est. Auto-Apply 60d+ ago
General Manager
Greensboro 4.1
Manager job in Greensboro, NC
We are searching for General Manager candidates who understand and are passionate about helping members and potential members explore and find the best wellness features to benefit them in their health and wellness journey. Benefits & Compensation
Competitive base salary plus paid commissions on memberships sold.
Performance bonuses and incentive programs for exceeding sales and retention goals.
Employee perks include gym membership discounts, retail discounts, and team-building events.
Continued education and professional development opportunities, plus discounted recertification.
Benefits and paid time off.
Recognition programs to celebrate your success and contributions.
Career growth opportunities include multi-club management or senior leadership roles.
Responsibilities
Identify potential members' needs and use solution-selling techniques to build value in our club's amenities and services.
Thrive in a competitive sales position while maintaining a cohesive team environment.
Meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
Work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
Train others to excel in membership sales and referrals.
Qualifications
A motivated sales leader passionate about fitness and wellness.
Skilled at solution-selling and connecting members with club benefits.
Competitive, results-driven, and a team player.
Able to thrive in a fast-paced environment and hit ambitious goals.
Excited to mentor and train staff to grow membership and engagement.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$42k-67k yearly est. Auto-Apply 12d ago
Business Manager
XDIN
Manager job in Greensboro, NC
XDIN subsidiary of ALTEN Group, includes 500 employees dedicated to the automotive engineering development. ALTEN is a Leader in Engineering & Information Technology system, and operates in over 21 countries (Europe, North America, Asia, Africa and Middle East) with more than 28,000 employees of which 88% are engineers.
At XDIN, we are always looking for world-class talent to lead our global teams through commitment and dedication to our OEM and Tier I clients. We believe in quality support from concept through production, and delivering the best customer experience while at the same time attaining a great place to work!
XDIN Offers
Competitive wages, BOE.
Major health, dental insurance benefits and vision savings plan. 401k, and basic life.
Supplemental benefits such as short-term disability, accident, cancer and life insurance.
Paid company holidays and earned time off.
We place a high value on thought leadership. We want every employee to develop all the skills required to become an engineering and technology thought leader; contributing to the knowledge assets of our team and our clients. From day one, every consultant is trained and mentored to elevate their careers.
Responsibilities:
• Creating new business opportunities by prospecting new customers
• Gathering new business leads
• Optimizing business profitability with mid-size accounts
• Closing deals on service-based contracts or on time-based contracts
• Participating in development of business offers
• Support the company to meet its commercial objectives
• Continuously recruit, interview and match candidates in order to have already qualified talent ready to meet customer's current and anticipated needs
• Organizing & coordinating the commercial relationships with your partners
Requirements:
• Bachelor or a Master Degree in Business or Engineering
• 2-5 years of professional experience
• Great interest in Business Development within the Automotive Industry
• Good listener and communicator, convincing and pro-active
• Autonomous and can manage your own priorities but also a team player keeping focus on the company's interests
• Comfortable taking initiative and motivated to reach planned & ambitious goals
• Very good knowledge of English, spoken and written
The Location: This opportunity is based in Greensboro, NC
$58k-110k yearly est. Auto-Apply 60d+ ago
General Manager & Lead Cooking Teacher
Winston-Salem 4.0
Manager job in Winston-Salem, NC
Benefits:
Competitive salary
Employee discounts
Free uniforms
Paid time off
Company Overview: Taste Buds Kitchen has taken the country by storm with a refreshingly simple concept. We provide culinary entertainment to kids, families, and adults in a fun, beautiful, and state-of-the-art Kitchen Studio. Kids ages 2 to teen love our hands-on cooking classes, camps, birthday parties, and field trips. Adults love our BYOB date night cooking classes, birthday parties, bachelorettes, showers, and corporate events. Our innovative programs are as entertaining as they are educational! We always strive to engage and delight our guests. Benefits/Perks:
Competitive pay
Paid Time Off
Job Description:We are looking for a General Manager & Lead Culinary Instructor to play a critical role in the success of Taste Buds Kitchen! You will have the skills and experience to teach our cooking classes, manage the day-to-day operations and staff in our Kitchen, create an exceptional client experience and be a natural leader. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community. Responsibilities:
Open availability is required, including nights and weekends. Taste Buds Kitchen hosts events 7-days a week.
This role will assist the owner in the setup and running of this new business. You can expect to spend 50-75% of your time instructing classes initially. The time spent instructing classes will decrease over time as our business and our team grows.
Instruct Classes - Instruct cooking classes, camps, and parties for ages 2-99. Engage and teach guests about various cooking/baking skills related to the class menu. Interact with all guests to ensure customer satisfaction. Be the perfect example and role model of what is expected of a Culinary Instructor. As part of your training, you will learn all aspects of event operations.
Customer Service - Ensure all clients have a great experience
Human Resources - Assist in/responsible for, hiring, training, managing, scheduling, and developing the employee team. Act as an emergency substitute if an employee cannot attend their shift.
Operations - Ensure all company policies, systems, and laws are followed and ensure that all classes, staff, and facilities are meeting Taste Buds Kitchen standards. Improve and streamline systems for efficiency.
Admin/Sales - Assist in responding to sales inquiries from clients and bookings to find the “right fit” for our clients and meet sales goals.
Facility - Maintaining high cleanliness & branding standards in the kitchen.
Qualifications:
Great leader capable of recruiting and training staff as well as managing and maintaining a motivated team
Comfortable with a range of cooking techniques. Formal culinary education or equivalent experience a plus.
Experience working with people of all ages
Experience working in an events business
1-3 years experience in a management position
Strong customer service skills. A business or management degree is a plus
Must enjoy the atmosphere of a small business
Compensation: $37,450.00 per year
About Us
Taste Buds Kitchen has taken the country by storm with a refreshingly simple concept. We provide culinary entertainment to kids, families and adults in a fun, beautiful and state-of-the art Kitchen Studio. Kids ages 2 to teen love our hands-on cooking classes, camps, birthday parties and field trips. Adults love our byob date night cooking classes, birthday parties, bachelorettes, showers and corporate events. Our innovative programs are as entertaining as they are educational. We always strive to engage and delight our guests.
Job Opportunities
We have incredible career opportunities in each of our growing Kitchen Studios nationwide, as well as our corporate office. Get involved in an exciting and growing company. We are always looking for dynamic talent to join our fun-loving and hard-working team! Perfect for culinary professionals, passionate foodies, teachers, managers, administrators, marketers and college and high school students alike.
$37.5k yearly Auto-Apply 60d+ ago
Department Business Manager (Operations Manager)
Forsyth County (Nc 4.2
Manager job in Winston-Salem, NC
The Forsyth County Department of Social Services is seeking to hire a Department Business Manager to oversee the operations of the Social Services building, administrative and services units. Responsibilities include oversight of the mailroom functions, scanning processes, data entry needs, IT security, building security, building cleanliness and upkeep, interpreting staff & other functions that arise.
Distinguishing Features
The Department Business Manager over operations will be responsible for the organization and supervision of department operations, personnel administration, purchasing, office services, and other general managerial functions. Work includes ensuring compliance with all Federal & State IT security mandates and annual reporting.
This person will also track spending levels for supplies, small office equipment & furniture, and capital improvement projects. Additionally, the Operations Manager will be responsible for managing the retention, storage, and destruction of records based on Federal & State mandates.
Minimum Education and Experience
Graduation from a four-year college with a degree in business administration, accounting or related field and at least three years of experience in financial management.
Prefer prior experience in planning and managing a business or governmental program.
A higher education level may be considered as a substitution for all or part of the experience requirement.
A four-year degree outside of the relevant academic field plus additional years of relevant experience may also be considered.
Valid driver's license required.
Department Hiring Preferences include:
* Four-year degree in business, public, or hospital administration
* Five years of administrative experience in the planning and management of a business or
governmental program
The ideal candidate will possess the following knowledge, skills & abilities:
* Considerable knowledge of the principles and practices of public & business administration;
* Considerable knowledge of modern office procedures, practices & equipment;
* Considerable knowledge of the organization and structure of state & local governmental
and volunteer agencies;
* Considerable knowledge of budgeting, procurement, and operational practices & procedures;
* Ability to select, train & supervise employees engaged in business operations and;
* Ability to establish and maintain effective working relationships with other employees, County & State officials, and the general public.
* Ability to manage multiple projects and workgroups to implement leadership's vision and strategic plan.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to:
* Plans, organizes, and supervises the preparation of the annual agency operations including Safety and Emergency management;
* Properly procure all agency needs as it pertains to facility and campus needs
* Reviews requests from Division Managers for appropriateness;
* Ensure resource utilization appropriately managed;
* Compiles information such as cost estimates, budget reports & statistical data;
* Analyzes operational problems and recommends new or revised procedures;
* Supervises an administrative staff responsible for building operations, system security,
contracts for security & facility upkeep including grounds and parking.
This position calls for the ability to work in a fast-paced, evolving environment. Minimal telework is of for this position as oversight of the building requires physical presence.
$57k-70k yearly est. 11d ago
District Manager D31
Variety Wholesalers Inc. 4.3
Manager job in Burlington, NC
Job Description
Variety Wholesalers Inc./Roses Discount Stores is currently looking for an experienced district manager that would like to become a part of a fast-growing company that offers an individual the opportunity to utilize their managerial skills and leadership abilities. The ideal candidate will have five years or more experience in multi-store management with a retailer whose stores had a sales volume of 1.5 million or more. The candidate should possess good communication skills and project positive leadership with the ability to select, train, review, and retain employees.
· Management of total store operations to achieve an efficient and profitable store.
· Ensure company policies and procedures are followed by all employees.
· Develop and maintain positive customer and community relations.
· Implement company programs in an accurate and timely manner.
· Project positive leadership to all employees.
· Select, motivate, train, review, and retain employees.
· Communicate information to appropriate employees in a timely and accurate manner.
Qualifications and Skills Required:
· 4 years Multi-Store Experience
· Excellent Leadership Abilities
· Great Communication Skills
· Must be capable of Motivating People
· Ability to Select, Train, and Develop People
· High School diploma or GED
· Demonstrated level of proficiency and knowledge of human resource management
· Team-oriented work style.
$67k-111k yearly est. 3d ago
General Manager - Friendly Center
The Gap 4.4
Manager job in Greensboro, NC
About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Athleta
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$48k-96k yearly est. 4d ago
Retail Store Manager (Tanger Outlets Mebane)
New Balance 4.8
Manager job in Mebane, NC
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Mebane, NC Retail Only Pay Range: $52,150.00 - $65,200.00 - $78,225.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$52.2k-65.2k yearly Auto-Apply 31d ago
GENERAL MANAGER
BB BHF Stores LLC 3.1
Manager job in Greensboro, NC
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General
Manager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Acquire and Maintain Customers
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review financial statements and store reports
Ensure adequate availability of merchandise at all times
Fill out paperwork for submission to corporate support
Follow monthly marketing plans
Implement sales and marketing programs
Maintain company vehicles within safe operating standards
Managing inventory and cash assets
Meeting company standards for quality, customer service and safety
Meeting sales and revenue goals, implementing marketing and growth plans
Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and
terminate when appropriate
Provide a safe, clean environment for customers and associates
Recruit, hire, and train to ensure efficient operations
Set goals and conduct weekly staff meetings
Store Management
Train and develop associates
All other duties deemed necessary for effective store management
Requirements for General Manager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical
qualifications would be equivalent to:
- Associate or Bachelors degree with course work in business, accounting, marketing or management.
- Two years experience in retail or other business emphasizing customer service, account management or
merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions. $55,000.00 - $65,000.00 Annually
$55k-65k yearly 25d ago
Store Manager Sally Beauty, High Point, NC
Cosmoprof 3.2
Manager job in High Point, NC
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$30k-41k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Lead
Rack Room Shoes 4.2
Manager job in Kernersville, NC
29609
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 488
Rack Room Shoes 488
Pay Range:
Southside Square
1022-C South Main
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Kernersville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$31k-39k yearly est. 60d+ ago
General Manager
Workout Anytime-Grove 3.5
Manager job in Reidsville, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
We are searching for General Manager candidates who understand and are passionate about helping members and potential members explore and find the best wellness features to benefit them in their health and wellness journey.
Benefits & Compensation
Competitive base salary plus paid commissions on memberships sold.
Performance bonuses and incentive programs for exceeding sales and retention goals.
Employee perks include gym membership discounts, retail discounts, and team-building events.
Continued education and professional development opportunities, plus discounted recertification.
Benefits and paid time off.
Recognition programs to celebrate your success and contributions.
Career growth opportunities include multi-club management or senior leadership roles.
Responsibilities
Identify potential members needs and use solution-selling techniques to build value in our clubs amenities and services.
Thrive in a competitive sales position while maintaining a cohesive team environment.
Meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
Work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
Train others to excel in membership sales and referrals.
Qualifications
A motivated sales leader passionate about fitness and wellness.
Skilled at solution-selling and connecting members with club benefits.
Competitive, results-driven, and a team player.
Able to thrive in a fast-paced environment and hit ambitious goals.
Excited to mentor and train staff to grow membership and engagement.
About Workout Anytime
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring Process
A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
$31k-40k yearly est. 9d ago
Assistant Manager
Grove 4.3
Manager job in Reidsville, NC
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Up and coming Assistant Manager for our new clubs that happen to be the fastest growing Fitness Franchise on the planet, Workout Anytime! We are hiring at the location in Reidsville. This a unique and powerful opportunity if you have the desire to build a CAREER in Fitness! If you are a TEAM player and you are looking for opportunity for advancement...READ ON!
This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing clientele inside a supporting fitness club that will assist and coach you!
Candidate Requirements:
Coachable!
Hard Working and Committed
Outgoing Personality
Excellent Customer Service Skills
Enjoys Interaction with a Diverse Group of People
Passion for Fitness and Changing Lives
Motivated Individual Who is a Team Player
Experience and/or Related Degrees are Encouraged, But on The Job Training Will Be Provided
Sales Background is a Plus!
Responsibilities:
Generate New Memberships and service members daily.
Consistently hit goals distributed by Workout Anytime.
Hourly walk-throughs to assure the club is clean
Personal Production Binder must be kept up to date daily (leads, appointments, shows, new members)
Schedule every new member with a free Success Session when joining.
Keep the club clean.
Prospecting: 1-2 hours outside the club daily
Generate 5 new appointments daily
Generate 1 Business-to-Business relationships daily
150 pieces of print work out daily
Collect 30 or more referrals daily
Telemarketing: 90 Minutes daily calling new leads
New Appointments daily
Compensation: $15.00 - $20.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$15-20 hourly Auto-Apply 34d ago
Assistant Manager
Express 4.2
Manager job in Mebane, NC
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Mebane Outlets Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store's environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
$32k-51k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Mebane Tanger
The Gap 4.4
Manager job in Mebane, NC
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$32k-51k yearly est. 50d ago
Assistant Manager - Lead
Rack Room Shoes Inc. 4.2
Manager job in Kernersville, NC
29609 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 488
Rack Room Shoes 488
Pay Range:
Southside Square
1022-C South Main
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Kernersville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
The average manager in Summerfield, NC earns between $37,000 and $98,000 annually. This compares to the national average manager range of $37,000 to $92,000.