Top Manager Trainee Skills

Below we've compiled a list of the most important skills for a Manager Trainee. We ranked the top skills based on the percentage of Manager Trainee resumes they appeared on. For example, 35.5% of Manager Trainee resumes contained Customer Service as a skill. Let's find out what skills a Manager Trainee actually needs in order to be successful in the workplace.

The six most common skills found on Manager Trainee resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Manager Trainee jobs:
  • Enhanced productivity and customer service and increased profits through implementation of productivity formula to track drivers' daily deliveries to customers.
  • Rendered outstanding customer service by greeting customers and callers; effectively executing the Portrait Studio brand photography and sales process.
  • Introduced a few human Resources policies & procedures Skills Used *Customer Service *Employee relations management *Enforcement of new operations procedures
  • Provided customer service * Responsible for collections and contracts for services * Maintenance of merchandise/pick-up and delivery of merchandise.
  • Assisted customers by communicating with their insurance providers and orchestrating direct bills to ensure payment and customer service satisfaction.
  • Performed relationship management, business development, and account management functions leading to improved branch profitability and customer service.
  • Established and built relationships with existing and prospective policyholders through proactive sales of products and quality customer service.
  • Managed employees in order to collectively complete tasks while providing excellent customer service in the fast-paced environment.
  • Delivered superior customer service while effectively communicating, influencing, and interacting with numerous customers and vendors.
  • Cross-trained and provided back-up for other customer service representatives when needed at other regional offices.
  • Recognized by Regional Director and Vice President for outstanding sales performance and customer service.
  • Provide exceptional Customer service by providing shuttle service and friendly conversation to customers.
  • Achieved individual sales/customer service goals, and expedited billing issues and payment processing.
  • Provided each customer with exceptional customer service to ensure they are completely satisfied.
  • Developed comprehensive understanding of business, customer service, marketing and sales.
  • Provide exceptional customer service, consequently receiving numerous letters of accolades from customers
  • Provided superlative customer service through calculating estimates, processing orders from contractors.
  • Exuded strong verbal and written communication to ensure excellent customer service.
  • Followed merchandising directives and provided exceptional customer service for all customers.
  • Managed day-to-day facility operations including customer service and overall client satisfaction.

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2. Sales Goals

high Demand
Here's how Sales Goals is used in Manager Trainee jobs:
  • Contributed to store profitability by preparing estimates for customers and exceeding personal sales goals.
  • Achieved individual sales goals and customer service goals while utilizing business-to-business sales tacit.
  • Deliver exceptional customer service while maintaining sales goals.
  • Provide customers with outstanding professional service while achieving set sales goals that support the growth and improvement of the locations business.
  • Worked independently and in a close group to achieve branch sales goals and improve branch performance while striving to exceed customer expectations
  • Execute weekly and monthly sales goals consistently as well as improving overall sales goal by 80% from the previous year.
  • Exceeded company sales goals at a monthly basis by means of vehicle upgrades and the selling of company insurance packages.
  • Help establish training for service and sales goals for the Burger King facility on the Little Rock Air Force Base.
  • Managed a small office by insuring proper documentation on all employees; including scheduling, tracking sales goals and payroll
  • Assisted walk-in customers, operated cash drawer, and made cold calls to grow business and meet sales goals.
  • Maintain customer relations, inventory, Profit and Loss Reports, Purchase Orders, Monthly Sales Goals and Quotas.
  • Exceeded sales goals resulting in recognition as Salesperson of the Month 75% of the time in the program.
  • Utilized my leadership skills to inspire and train a team of 25 employees to achieve daily sales goals.
  • Coached, developed and mentored all staff to reinforce sales goals and performance daily, weekly, monthly.
  • Achieved individual sales goals, margin goals and customer service goals and increased sales utilizing business-to-business sales tactics.
  • Tracked sales goals and monitored employees' goals to see if they needed more help to succeed.
  • Completed all required company training resulting in exceeding the stores retail sales goals in my first month.
  • Recognized for being a Top Performer in the company by consistently meeting or exceeded sales goals.
  • Prepared monthly action plans to identify specific targets from previous year sales goals expanding sales territory.
  • Maintain communication between local store and corporate office to ensure sales goals are being met.

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3. Bank Deposits

high Demand
Here's how Bank Deposits is used in Manager Trainee jobs:
  • Prepared bank deposits, inventory and managed location reports.
  • Transported customers, prepared vehicles, satisfied customer sale needs; Made bank deposits of cash and checks received.
  • Planned monthly budgets, employee scheduling, verified bank deposits, verified invoices, and completed merchandise returns.
  • Opened and closed store, balanced daily cash drawer, made bank deposits, performed monthly inventory.
  • Maintained daily business reports, including daily cash flow and reconciliation to rental activity and bank deposits.
  • Process Daily Business Reports (DBR), reconcile cash drawer, and prepare daily bank deposits.
  • Cash handling, preparing food order utilizing usage charts daily and weekly reports and bank deposits.
  • Trained to count the safe, count down cash drawers, and prepare bank deposits.
  • Assisted manager with displays, shipments, bank deposits, payroll and customer service.
  • Perform opening and closing duties, including verifying cash register transactions and bank deposits.
  • Bank deposits, filing, typing, sales, Assist manager by his side!
  • Manage cash, make bank deposits, and maintain accurate records of deposit logs.
  • Demonstrated responsibility by handling cash counts, bank deposits, opening and closing procedures.
  • Managed day-to-day operations such as balancing tills, bank deposits, and scheduling.
  • Make bank deposits and conducting the opening and closing procedures for the store.
  • Handle all money transactions throughout the day as well as bank deposits.
  • Bank deposits, open and close cash registers, file store paperwork.
  • Stocked freight, Took care of cashiers, Made bank deposits.
  • Counted money from the cash drawers and did bank deposits occasionally.
  • Handle cash drawer, make bank deposits and withdrawals.

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4. Customer Accounts

high Demand
Here's how Customer Accounts is used in Manager Trainee jobs:
  • Initiated sales and ensured customer satisfaction -Performed sales transactions and maintained customer accounts -Demonstrated excellent telephone and business communications skills
  • Maintained accuracy of customer accounts and developed excellent public relations with both external and internal customers.
  • Manage customer accounts by contacting non-renewed customers and field visiting high priority accounts.
  • Perform duties and responsibilities of Customer Accounts Manager and General Manager when directed.
  • Partnered with the customer accounts department to facilitate customer lease agreements and renewal.
  • Managed customer accounts department, appraised and verified information for account approvals.
  • Solicited and cultivated client relationships to develop profitable customer accounts.
  • Assisted Customer Accounts Manager in facilitating payments from customers.
  • Researched and used decision-making to reconcile customer accounts.
  • Monitor customer accounts and collections.
  • Manage customer accounts by organizing payment schedules, coordinating delivery of merchandise, receiving, returns, and customer service.
  • Coordinated and maintained customer accounts from initial rental to the closeout of the contract according to company policies and procedures.
  • Maintained the appearance on the sales floor and stock room Responsible for handling customer accounts and collections in accounts department
  • Managed customer accounts and assisted insuring consistent customer service, quality control, and inventory management for the store.
  • Assisted the Customer Accounts Manager and Store Manager with customer accounts to ensure accurate records for customer accounts.
  • Managed non renewed accounts, reviewed customer accounts to maintain them in accordance to company policies.
  • Maintain complete and accurate records on sales, customer accounts, inventory, deliveries and prospects.
  • Worked customer accounts, handled sales, provided service, did cash handling, etc.
  • Assisted the Customer Accounts Department in lease agreement renewal* The acquisition and maintenance of customers.
  • Contributed to team success by exceeding customer accounts collections goals by 8% annually.

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5. Loss Prevention

high Demand
Here's how Loss Prevention is used in Manager Trainee jobs:
  • Reduced shrink by leveraging loss prevention techniques and accurately processing transactions.
  • Maintained inventory records and managed loss prevention.
  • Inventory, scheduling, profit and loss statements, recruiting, interviewing, cashier, HR, customer service, loss prevention
  • Accomplished leader responsible for developing and retaining associates, loss prevention, shipping and receiving, and monitoring inventory.
  • Achieved a smooth, well-run store and executed successful sales and loss prevention strategies achieving sales and shrink goals.
  • Trained in Human Resource management, hard lines, soft lines, shipping, receiving and loss prevention.
  • Shadowed Loss Prevention, General Manager, and store management to learn how a store operates.
  • Help with Loss Prevention through monitoring the store and video cameras while in the office.
  • Worked with inventory adjustment and used Loss Prevention policies to limit asset loss.
  • Inventory control and enforcement of loss prevention policies.
  • Scored excellent on personal yearly Loss Prevention review.
  • Ensured proper inventory control and loss prevention.
  • Saved corporation$500throughloss prevention strategies.
  • Opened and closed facility, processed accounts receivable &payable and oversaw loss prevention.
  • Follow and enforce loss prevention guidelines .
  • Addressed customers questions and concerns Ensured all products were secured according to loss prevention guidelines Received shipments and managed daily store functions
  • Ensured productivity of all employeesRaised loss prevention awareness and enforced all theft policiesOrdered all store supplies within budgeted allowance
  • Recruited and interviewed new employees Loss prevention Responsible for growth in multiple departments Trained new employees Visually merchandised multiple departments

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6. Sales Floor

high Demand
Here's how Sales Floor is used in Manager Trainee jobs:
  • Managed the sales floor and approximate 20 associates per shift making sure associates fully stocked their sections and maintained floor coverage.
  • Bank Sales: Sold items on the sales floor, wrote up agreements and set up appointments for deliveries.
  • Performed housekeeping tasks on the sales floor, back room and offices, as well as parking lot.
  • Summer 2012- sales floor team member, help to drive sales and enroll customers into sports authority club.
  • Toured the sales floor regularly, talking to colleagues and customers, and identifying and resolving urgent issues.
  • Served in the following capacities: Bookkeeper, Sales Floor Supervisor, Team Leader, and Assistant Manager.
  • Managed shoe sales floor/ stockroom/ sales/ customer service/ data entry/ take in delivery trucks/ training/ instruction of sales associates
  • Work on sales floor assisting in sales, stocking showroom, assembling merchandise, loading delivery trucks.
  • Get in touch with customers about their accounts as well as sell merchandise on the sales floor.
  • Perform inspections of the sales floor, and how the merchandise is displayed throughout the store.
  • Learned sales floor operations to include sales floor organization, scheduling, and product placement.
  • Recruited on the sales floor and out of the store, and conducted interviews.
  • Worked the sales floor providing customer service to walk-in and phone-in customers.
  • Coordinated new merchandise inventory, checked in and stocked on sales floor.
  • Assisted Customer Service Associates on the sales floor during high volume.
  • Worked on sales floor to insure all customers were promptly served.
  • Performed store room and sales floor maintenance, including creating displays.
  • Organize, restock, and clean merchandise on the sales floor.
  • Greeted, sold, and assisted customers on the sales floor.
  • Unloaded merchandise off truck daily and stocked on the sales floor.

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7. New Accounts

high Demand
Here's how New Accounts is used in Manager Trainee jobs:
  • Created new accounts through daily solicitation while constantly identifying and expanding new opportunities both domestically and internationally.
  • Performed sales and service calls to strengthen, attract or maintain relationships with current or potential new accounts.
  • Performed regular audits on the New Accounts and Teller Departments to ensure compliance with organization and federal regulations.
  • Increased business by generating 68 new accounts with an average of 80 cars on rent per day.
  • Solicit and obtain new accounts in addition to maintain existing accounts throughout the Corpus Christi are.
  • Keep daily logs of vehicle, new accounts, overdue accounts, and accident reports.
  • Maintained existing accounts and established new accounts with major body shops/car dealerships in the area.
  • Updated customer records with appropriate info as well as inputted new accounts into the system.
  • Gained new accounts by developing and maintaining good relationships with customers around the Dallas/Ft.
  • Positioned and improved branch growth and profitability through the acquisition of new accounts.
  • Market Direct TV service and seek out potential customers to acquire new accounts.
  • Set up new accounts, established customer credit, and set up payment methods
  • Conducted telemarketing calls that resulted in the creation of 28 new accounts.
  • Serviced existing accounts and also created new accounts through cold calls.
  • Generated new accounts, and increase customer retention over previous years.
  • Solicited former and current customers to create new accounts.
  • Gained three new accounts with very high potential
  • Obtain new accounts through sales.
  • Maintain current accounts, make sales calls to generate new business, and developrelationships with new accounts.
  • Maintain sales numbers par to goals set Create new accounts by marketing Creative time management.

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8. Body Shops

high Demand
Here's how Body Shops is used in Manager Trainee jobs:
  • Learned business model of rental car industry Developed relationships with accounts at car dealerships and body shops
  • Conduct extensive marketing to potential business-to-business clients, including area body shops and insurance companies.
  • Marketed to businesses to gain additional business through sales and service calls to body shops, dealerships, and corporate accounts.
  • Acquire new leads by building relationships with customers as well as personnel at body shops or automotive dealerships, among others.
  • Managed major accounts such as Ford and Toyota, as well as developed relationships with local body shops and repair shops.
  • Increased rental replacement revenue $160,000 by developing accounts with local body shops to provide replacement rentals to body shop customers.
  • Intensified and expanded marketing efforts by maximizing referral sources, including body shops and car dealerships that resulted in sales growth.
  • Helped grow business for the branch by going on sales calls to body shops, car dealerships, and local businesses.
  • Traveled 30-50% of the time while creating and maintaining connections to local body shops and dealership technicians during sales calls.
  • Grow sales by expansion of marketing efforts to referral sources (body shops, car dealerships, etc.).
  • Conducted sales calls to local body shops and dealerships to attain accounts for customers in need of replacement vehicles.
  • Communicated with body shops and insurance companies to set up rentals for customers and extend rental periods when necessary.
  • Increase business by making sales calls and managing accounts with referral sources such as body shops and car dealerships.
  • Worked closely with Insurance providers, and body shops to ensure all components of investigative claim procedures were completed.
  • Worked closely with insurance and body shops that referred customers with rental needs while their vehicles were being repaired.
  • Marketed to Dealerships, Body Shops and local businesses to gain a greater market share in car rental.
  • Developed a marketing plan to diversify source of sales, by expanding to body shops and car dealerships.
  • Assisted customers with setting up direct billing with insurance companies, body shops, and business account.
  • Managed accounts receivables from insurance companies, customers, dealerships, body shops, and corporate accounts.
  • Initiate and develop valuable business partnerships with insurance agents, body shops, and service shops.

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9. Retail Store

high Demand
Here's how Retail Store is used in Manager Trainee jobs:
  • Administered and directed the operation of retail store engaged in vending tires, associated automotive parts, and mechanical services.
  • Greet Customers, sold merchandise in the retail store, and help out in any area as needed.
  • Acquired the knowledge of how AAFES is run as it pertains to a retail store environment.
  • Gained knowledge and was exposed to the multiple sides of retail store operations.
  • Opened and closed furniture and appliance retail store daily.
  • Work was performed at two 84 Lumber retail stores.
  • Assisted in all aspects of a retail store.
  • Completed several training topics dealing with electronics Learned various aspects of operating a retail store.
  • Train to manage a retail store.

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10. Inventory Control

high Demand
Here's how Inventory Control is used in Manager Trainee jobs:
  • Managed activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, and receiving.
  • Cash handling experience to properly complete opening and closing procedures and monitored inventory control internally and externally.
  • Warehouse management including inventory control, inventory reordering, and warehouse upkeep.
  • Accomplished meeting daily productivity and quality requirements while maintaining inventory control.
  • Inventory controller spearheading issue resolve concerning inventory documents and pricing.
  • 1987Managed small counter location, successful sales and inventory control
  • Maintained inventory control and handled shipping and receiving paperwork.
  • Adjusted outdated inventory control system and implemented efficiency standards.
  • Executed compelling merchandising presentation and highly accountable inventory control.
  • Assisted with inventory control monitoring.
  • Included inventory control, profit & loss statements, training, planning deliveries and meeting sale monthly store sale goals.
  • Maintained and supervised store conditions, store maintenance, employee direction, administrative duties and cash and inventory control.
  • Received training that focused on purchasing, receiving, inventory control, office management, and human resources.
  • Handled many duties specific to management such as credit and accounting, staff and scheduling and inventory control.
  • Learned and performed proper procedures for opening and closing of the store, as well as inventory control.
  • Inventory control, contractor sales, blue print reading, door and window sales, roof and siding.
  • Managed total business operations in the area of staff management, client relations, and inventory control.
  • Have complete knowledge of p & l controls, markdowns, and inventory control.
  • Generated cost data, addressed MIS issues, involved in invoicing and inventory control.
  • Assisted with ordering, inventory control, profit and loss, and payroll.

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11. Hertz

high Demand
Here's how Hertz is used in Manager Trainee jobs:
  • Provided outstanding customer service in fast-paced environment Up-sold customers effectively Completed Hertz Service Based Sales training program
  • Rented Hertz vehicles/sold protection packages daily.
  • Delivered exceptional retail and replacement customer service to Hertz clients resulting in 100% of customer satisfaction based on customer surveys.
  • Used sales tactics to influence local dealerships and automobile repair shops, to send their customers to Hertz to rent vehicles.
  • Promote Hertz's services through door- to- door sales to a variety of company's thus increasing revenue for Hertz.
  • Conducted all business in accordance with Hertz policies and procedures such that the branch will pass all audits.
  • Involved in the Hertz Rent 2 Buy program, which focuses on selling rental cars to interested buyers.
  • Provide rental transportation for cooperate, retail, insurance replacement and Hertz #1 Gold club customers.
  • Connect with customers, insurance representatives, and other Hertz locations to ensure car availability for customers.
  • Contribute to Hertz Improvement Process (HIP) to discover new and more efficient ways to perform.
  • Check reservations daily to stay up to date, and staying informed with Hertz rules and regulations.
  • Provided the education and resources to the CT North Area on the Hertz Corporate Safety Policy.
  • Controlled inventory and tracked movement of 20 to 60 vehicles daily, in Hertz rental fleet.
  • Set up billing and claim information with customers, insurance company and Hertz Local Edition.c.
  • Managed a Hertz branch in White Bear Lake, MN, including several other employees.
  • Ensured positive customer experience, while making Hertz #1 in car rental company experience.
  • Market the company to vehicle service shops and convince decision-makers to partner with Hertz.
  • Trained to create a need for the service or product that Hertz offers.
  • Trained on corporate policies while learning to run a Hertz Local Edition Branch.
  • Conducted 2-3 weekly sales calls to promote Hertz in the insurance replacement business.

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12. Company Policies

high Demand
Here's how Company Policies is used in Manager Trainee jobs:
  • Trained in various quads focusing on company policies and procedures regarding management.
  • Assisted manager with enforcing proper company policies and procedures.
  • Conducted individual meetings with associates to communicate company policies
  • Implemented Company Policies and Procedures.
  • Coordinated as well as delegated special projects, while ensuring proper company policies and guidelines was followed.
  • Trained, coached and mentored staff to ensure smooth adoption of new company policies under new ownership.
  • Developed understanding of company policies, sales, inventory, freight handling, and team relations.
  • Participate in training that includes opening, closing, store income management, and company policies.
  • Completed program that focused on company policies and daily procedures to help lead a successful department.
  • Learned all functions and company policies and practices that affect each phase of business.
  • Handled resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Ensured the implementation of department maintenance, through proper delegation and within company policies.
  • Assisted in supervising store employees handling of monies according to company policies.
  • Train new employees in areas of job expectations duties and company policies.
  • Directed Customer Service and work activities, company policies and procedures.
  • Studied, tested, and accurately applied company policies and procedures.
  • Learned, studied and applied company policies to everyday work situations.
  • Extended loans to customers in accordance with established company policies.
  • Oversee staff and maintain high standards of company policies.
  • Enforce Company policies and procedures.

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13. Customer Complaints

high Demand
Here's how Customer Complaints is used in Manager Trainee jobs:
  • Completed routine managerial duties such as supervising 3-6 employees, expediting merchandise shipments, resolving customer complaints/escalations and organizing store layouts.
  • Managed nightly cash out, handled customer complaints and maintained a quality environment
  • Provided quality customer service, resolving any customer complaints/issues when needed.
  • Resolved customer complaints to ensure positive feedback and continuous business.
  • Acknowledged for exceptional customer service and resolved customer complaints.
  • Insure proper store presentation and resolve customer complaints
  • Handled and resolved customer complaints through negotiations.
  • Handled customer complaints and returns efficiently.
  • Managed customer complaints about the quality of the process or final product, allocated resources based on the problem's source.
  • Received orders from customers -Dealt with customer complaints and how to eliminate them -Managed, maintained and cleaned kitchen area
  • Answered approximately 10 calls per day addressing customer complaints, positive feedback, and provided new product information.
  • Supervised sales associates and scheduling to ensure efficiency on the sales floor and resolve customer complaints and problems.
  • Performed customer service duties, call handling, booked reservations, handled customer complaints and charge disputes.
  • Handled all customer complaints, ensured all shifts are covered, and conducted periodic facility inspections.
  • Promoted to Field Service Representative, responsible for customer complaints and warranty problems.
  • Handled all customer complaints and tracked instances for quality assurance.
  • Instructed staffs on how to handle customer complaints and difficult rental
  • Handled any customer complaints, making sure they were satisfied.
  • Handled customer complaints and inquires, and placed special orders.
  • Handled customer complaints and provided solutions to employee disputes.

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14. Daily Operations

high Demand
Here's how Daily Operations is used in Manager Trainee jobs:
  • Organized spread sheet and calendar sharing for easy display and understanding of daily operations and communications.
  • Assisted manager with daily operations of 4 million dollar store Monitored store inventory and ordered goods accordingly
  • Managed daily operations regarding cost control, marketing, fleet distribution, and business development
  • Conducted daily operations including ordering food inventory and auditing of food inventory.
  • Maintained daily operations of a convenience store/gas station.
  • Organized and implemented strategies for daily operations.
  • Planned daily operations/visits for field personnel.
  • Managed daily operations of five departments.
  • Managed the daily operations of the Denver Tech Center location which included car rentals, sales calls, and fleet management.
  • Assisted with the daily operations of a grain-river facility in areas of: safety, commercial, operational, and personnel.
  • Performed a key role in enhancing product sales, customer service, employee management, and daily operations.
  • Performed daily operations to ensure that the branch was in order and that the customers were completely satisfied.
  • Managed daily operations of branch including, supervising staff, customer service, collections and account management.
  • Oversee multiple facets of daily operations to include: training, scheduling, sales meeting and training.
  • Organize and implement strategies for daily operations according to volume of reservations and needs of local accounts.
  • Handled daily operations for rental car agency, leading team of 12 in providing exceptional customer service.
  • Monitored daily operations, managed employee issues, and provided suggestions for resolving all such issues.
  • Worked with the store manager to learn more about the store and company and daily operations.
  • Open and close store branch, travel to other stores to assist with daily operations.
  • Assist the manager with the daily operations of the branch from opening to close.

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15. Product Knowledge

average Demand
Here's how Product Knowledge is used in Manager Trainee jobs:
  • Provided outstanding customer service by using communication skills, excelled product knowledge, and understanding the customer decision making process.
  • Recruited for management training in Product Knowledge, Customer Service, Human Resources, Marketing and Financial/Operations Management.
  • Received and shipped warehouse materials to develop product knowledge and warehouse practices.
  • Counter Sales - Developed excellent customer relations despite limited product knowledge.
  • Demonstrated outstanding product knowledge and how it benefits the individual customer.
  • Gained invaluable product knowledge of merchandise available within each department.
  • Job Duties and Responsibilities: Floor sales and product knowledge Learn how to handle customer problems Put together display arrangements of floor
  • Protected the brand with product knowledge, represent brand image by maintaining and upholding a professional appearance and a positive attitude.
  • Provide comprehensive and expert product knowledge on sports equipment, fitness equipment and apparel, athletic footwear, and accessories.
  • Sell lumber and building materials, conduct price quotes, process orders and returns, and develop excellent product knowledge.
  • Coached and developed representatives by monitoring, taking calls, reassuring product knowledge, and implementing various action plans.
  • Included sales, material take-offs, product knowledge, design-build, and working with clients to create material proposals.
  • Trained under department heads to learn all aspects, including: product knowledge, installation, and application.
  • Sell products on the sales floor through customer knowledge and communication Skills Use Customer service Communication Creativity Product knowledge
  • Learned many aspects of the lumber business; including product knowledge, estimating, building techniques, etc.
  • Demonstrated an expansive product knowledge around home packages, pole barn packages, and room addition adjustments.
  • Trained for rejection, product knowledge, team building, customer hot buttons and competition territory.
  • Schedule vendors for product knowledge meetings every other month to familiarize employees with our products.
  • Developed excellent product knowledge and sales skill set used to sell lumber and building materials.
  • Create material estimates, synchronize delivery and/or pick ups, and develop exceptional product knowledge.

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16. Company Standards

average Demand
Here's how Company Standards is used in Manager Trainee jobs:
  • Analyze and attend to individual customer needs, ensuring company standards of quality and maintaining customer satisfaction.
  • Developed business through consumer loans, and successfully maintained delinquency levels within company standards.
  • Uphold company standards by ensuring cars have professional appearance and providing positive customer service.
  • Inspected and monitored vehicle quality to ensure company standards.
  • Provided customer service according to company standards.
  • Cleaned and serviced vehicles on site as well as the facility ensuring that they reach the company standards
  • Ensured desired company standards in the areas of customer service, productivity, training, and merchandising.
  • Maintain company standards by ensuring car is clean and has a fuel tank is full.
  • Provide excellent customer service, ensure all the company standards are being met.
  • Exceeded company standards resulting in an increase in revenue and profit margins.
  • Meet and exceed company standards through the completion of individual sales goals.
  • Supervised and assisted personnel to ensure vehicles were cleaned to company standards.
  • Protect store assets and merchandising by adhering to company Standards of Operation.
  • Uphold company standards by ensuring each vehicle is clean and presentable.
  • Company standards for training employees.
  • Excelled as a team to produce fast drive-thru times in accordance with company standards.

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17. Insurance Companies

average Demand
Here's how Insurance Companies is used in Manager Trainee jobs:
  • Maintained customer satisfaction and generated sales referrals by sustaining a healthy relationship with local car repair shops and insurance companies.
  • Coordinated communications between insurance companies and auto body repair shops to facilitate repair to damaged vehicles.
  • Handled insurance replacement rentals, managed accounts receivable from both insurance companies and individual customers.
  • Documented and orchestrated workers' compensation claims, liaising between affected personnel and insurance companies.
  • Worked closely with insurance companies to ensure correct billing and authorizations.
  • Processed and managed customer contracts while collaborating with insurance companies.
  • Maintained relationships with insurance companies and corporate accounts.
  • Collaborated with different insurance companies for replacement vehicles.
  • Represented insurance companies in handling all field work to include interviews and statement taking of disability and life claims.
  • Handled all types of transactions and billing dealing with Insurance Companies, Dealerships, Body- shops and Retail Customers.
  • Processed invoices used to document windshield repair claims to insurance companies for billing to receive payments.
  • Acted as liaison between insurance companies' adjusters and repair shops to verify customer car rentals.
  • Keep track of and handle overdue contracts, call customer or insurance companies if needed.
  • Worked with multiple insurance companies and provided customer support for claims and policy questions.
  • Worked with clients' insurance companies to guarantee the proper handling of their claims.
  • Followed up with all business transactions between businesses, insurance companies or private rentals.
  • Communicated with insurance companies to set up direct billing for customer rentals.
  • Assisted in direct bill set up and processed payments from insurance companies.
  • Issue calls to the medical insurance companies to verify eligibility and coverage.
  • Contacted insurance companies to set up rentals and rate plans for customers.

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18. Location Sales

average Demand
Here's how Location Sales is used in Manager Trainee jobs:
  • Supported achievement of location sales growth while working closely with location manager.
  • Supported achievement of location sales and margin goals by working closely with Location Manager on assigned tasks.
  • Achieve location sales and margin goals set for the Branch.
  • Achieved location sales and margin goals.
  • Supported achievement of location sales and margin goals Consistently worked towards increasing branch goals, margin goals and corporate expectations.
  • Contributed to achievement of location sales and margin goals.

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19. Rental Process

average Demand
Here's how Rental Process is used in Manager Trainee jobs:
  • Supported achievement of location sales and margin by ensuring a positive customer experience by effective management of rental process
  • Provide a positive customer experience by effectively manage the rental process/qualify the renter and complete contracts.
  • Ensured positive customer experience by the effective management of rental process.
  • Ensured a positive client experience by effectively managing all rental processes.
  • Developed effective working systems to provide proficiency in the rental process, which lead to high sales and more business.
  • Ensured a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts.
  • Assisted individual customers with the rental process to ensure that they experience a great rental and customer service experience.
  • Excelled in providing a positive customer service experience through the rental process while cross selling rental products SKILLS.
  • Assist customers through the rental process by figuring out their needs, and purpose of their trip.
  • Typed up and go over contracts with customers, ensuring that customers understand the rental process.
  • Obtained and verified driver s license, financial and insurance information necessary for rental processing.
  • Provide quality customer service while answering phones, scheduling reservations and the rental process.
  • Advocated on behalf of clients throughout the rental process including insurance claims.
  • Trained Auto Body Shops and car dealerships on the car rental process.
  • Provided, great customer service during rental process and completion of contracts.
  • Greeted customers and provide excellent customer service throughout the rental process.
  • Facilitate the rental process from reserving a car to returning it.
  • Maintained frequent contact with customers to ensure awareness of rental process.
  • Explain rental process to customers and answer any questions they have.
  • Performed every function of the rental process from start to finish.

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20. Delinquent Accounts

average Demand
Here's how Delinquent Accounts is used in Manager Trainee jobs:
  • Prepared and processed documents for delinquent accounts submitted for court and litigation.
  • Managed/assisted with collection of delinquent accounts including bankruptcy and reaffirmations.
  • Analyzed and collected on delinquent accounts within company guidelines.
  • Reviewed delinquent accounts to determine which customers were contacted.
  • Increased loan productivity by refinancing delinquent accounts.
  • Followed up with customers concerning delinquent accounts.
  • Collect on delinquent accounts, make loans, and learn the structure of running a Tower Loan Office as a Manager.
  • Controlled the Loans of South Carolina delinquent accounts, process loan applications and closed loans.
  • Collected on delinquent accounts from 1 - 180 days and locate demographics information on customers.
  • Perform collection activities on delinquent accounts through written and telephone contacts, and house visits.
  • Handled high volume of inbound calls pertaining to reconciliation and collection of delinquent accounts.
  • Maintain portfolios on delinquent accounts for national creditors averaging 101% of assigned goals.
  • Make phone calls, and house visits to assist customers with delinquent accounts.
  • Make outgoing calls for payments and payment arrangements on delinquent accounts.
  • Team leader for conflict resolution and collection on delinquent accounts.
  • Collected delinquent accounts in a kind and courteous manner.
  • Collected delinquent accounts by telephone and through field calls.
  • Call and field visit delinquent accounts to collect payments.
  • Learn how to resolve delinquent accounts in the office.
  • Close accounts and counsel any delinquent accounts as needed.

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21. Phone Calls

average Demand
Here's how Phone Calls is used in Manager Trainee jobs:
  • Controlled delinquency via telephone calls and personal visits.
  • Performed between 3-400 phone calls a day in attempt to resolve whatever conflict may be causing the customer to fall delinquent.
  • Worked in a high paced environment, and exceeded 55+ hours a week regularly, while making 150+ phone calls daily.
  • Managed front desk rentals, daily phone calls, and insurance claims in a car fleet of 200 at one branch.
  • Answered phone calls through the business phone and transferred them to the appropriate coworker, or handled the call myself.
  • Answer phone calls from customers, consult members on skin care, and maintain a specific price per person average.
  • Retail Manager Trainee- - At 84 Lumber my responsibilities included answer phone calls from customers about pricing and our products.
  • Contacted customers directly who neglected their Lease agreement(s) by way of phone calls or field visits.
  • Greet customers, answer and receive telephone calls to assess and process customers' request to rent vehicles.
  • Served as an inter-office temp on agent and manager's desks, recorded and rolled phone calls.
  • Received telephone calls, greeted visitors, and determined nature of calls or business of visitors.
  • Responded to phone calls, marketed and sold company products and services and performed outgoing calls.
  • Answer phone calls and costumers questions or direct them to the right sales department.
  • Receive, sort and distribute the mail, answer and direct incoming phone calls.
  • Answered phone calls pertaining to cellular plans and phones, repaired/ordered new phones.
  • Answered phone calls, placed orders over the phone, placed customer deposits.
  • Answer phone calls and assists customers with problems related to their accounts.
  • Answered phone calls, responded to questions and provided research when required.
  • Collected overdue accounts through phone calls to delinquent customers and their listed references
  • Promoted store events using various methods, including mailings and phone calls.

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22. Company Assets

average Demand
Here's how Company Assets is used in Manager Trainee jobs:
  • Worked with upper management to develop and implement actions that protect company assets and profitability.
  • Work with management to protect company assets and profitability.
  • Collaborated with management to implement actions to protect company assets (Labor, Trucks, Propane) and profitability.
  • Supervised employees in work performance and compliance to company policies, protecting company assets.
  • Increased sales, processed payments, handled billing issues, and protected company assets
  • Handle company assets including animals with great care.
  • Closed agreements that had returned company assets.
  • Collected Revenues and Protected Company Assets.
  • Protect company assets by following company guidelines when performing rental contracts.
  • Collect Revenues and Protect Company Assets, Act as a customer counselor by discussing benefits of timely lease agreement renewal payments.
  • Collected revenues and protected company assets by contacting customers directly who had not renewed lease agreements on time.
  • Maintained store cleanliness Inspected items to ensure that company assets could be easily liquidated.
  • Maximized margin by upselling customers to higher-priced services and ancillary products Protected company assets through enforcement of company policies.
  • Assisted customers in ownership maintenance techniques * Reacquire company assets when standards were not met * Maintained and update customer database

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23. Management Training Program

average Demand
Here's how Management Training Program is used in Manager Trainee jobs:
  • Facilitated various management tasks as part of management training program.
  • Participate in Management Training program and implement skills learned.
  • Participated in the management training program.
  • Participated in and completed the management training program to gain the broadest possible experience across the lumber industry.
  • Developed from scratch a Management Training Program as well as a Customer Service Representative Program.
  • Pass all areas of the management training program in order to continue in the program.
  • Achieved a passing score in all areas of the management training program every month.
  • Completed a rigorous Management Training program in only a months time.
  • Received in-depth training as part of the management training program.
  • Entered into Alamo's management training program.
  • Fast tracked through management training program.
  • Participated in management training program Prepared material quotes; provided quality customer service.
  • Team member of the management training program which included: Marketing to local business partners to build relationships with key stakeholders.
  • Hired into the management training program to learn all departments and aspects of the companies operation.
  • Completed Hyatt s seven month Management Training Program at the now Intercontinental Hotel in Century City.
  • Enrolled in Management training program Balanced the cash drawer Took nightly inventory
  • Attended two week boot camp for Managers Accomplishments Successfully completed the management training program outlined by Cargill.

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24. Building Materials

average Demand
Here's how Building Materials is used in Manager Trainee jobs:
  • Developed selling techniques applicable to lumber and building materials.
  • Provided customer assistance and offered advisement on building materials.
  • Scheduled, supervised and trained employees; Certified and trained in the applications of building materials.
  • Worked in Building Materials, Flooring, Receiving, Front End, and Hardware departments.
  • Completed material lists, estimates and sales of building materials to local contractors and builders.
  • Completed 6-month Manager Trainee course and sold building materials to building contractors and retail customers
  • Demonstrated knowledge of all building materials and building codes while preparing materials for customers.
  • Used knowledge of various building materials to sell products to contractors and homeowners.
  • Sell lumber and various other building materials to contractors and home owners.
  • Worked with customers on blueprint takeoffs and pricing of building materials.
  • Managed inventories through shipping and receiving of multiple building materials.
  • Acquired a thorough knowledge of building materials and their applications.
  • Assembled outgoing building materials loads.
  • Gained management experience and knowledge of the building materials industry.
  • Sell lumber and other building materials, cond

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25. Inventory Management

average Demand
Here's how Inventory Management is used in Manager Trainee jobs:
  • Completed six month manager-training school; immediately responsible for all produce/meat procurement, food production/inventory management/cost containment.
  • Inventory management and update computer system.
  • Developed organizational skills and inventory management.
  • Handle purchasing duties and inventory management.
  • Inventory management; phone and counter sales, order processing, quoting, purchasing, shipping, receiving and customer service.
  • Conducted inventory management on a daily basis, including dispatching of the 5 shuttle teams to position vehicles for rental.
  • Inventory Management - Ordering store supplies, stocking merchandise, and special ordering items for customers via the Distribution Center.
  • Gained experience in restaurant management, inventory management, hiring workers, customer service, and dispatching/routing of orders.
  • Gained an understanding of grading factors, time management and inventory management at a high volume and fast pace.
  • Retail sales, cash register reconciliation, bank deposits, inventory management, supervised five employees.
  • Employed computer based software systems for timekeeping, record keeping, and inventory management and tracking.
  • Open/Closed store, ran daily/weekly/monthly reports, inventory management, register count and deposit.
  • Inventory management: ensures product availability on the floor and in warehouse.
  • Assisted with inventory management through the sales transaction process.
  • Inventory management; ordering food & supplies.
  • Inventory Management (F.I.F.O.)
  • Inventory Management Actively engaged employees in sales, inventory-taking and reconciling cash receipts.
  • Engaged in menu engineering, inventory management, marketing, and supervised other staff members.
  • Waste and inventory management. '
  • Provided exceptional customer service Met sales coverage packages goal Inventory management

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26. Update Customer Information

average Demand
Here's how Update Customer Information is used in Manager Trainee jobs:
  • Document all customer promises and update customer information.
  • Document all customer promises and update customer information in the store computer system.

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27. Loan Applications

average Demand
Here's how Loan Applications is used in Manager Trainee jobs:
  • Reviewed and processed real estate and commercial loan applications; recommended approval and/or denial appropriately.
  • Evaluated loan applications, Ran Credit Reports and Verified information to establish credit worthiness.
  • Conducted loan evaluation interviews and processed loan applications to determine if approved or declined.
  • Worked with individual customers concerning loan applications, repayment schedules and qualifications for approval
  • Solicited new business and acquire loan applications from qualified individuals.
  • Evaluated loan applications using risk analysis and credit decisions.
  • Received and prepared loan applications for entire operation.
  • Collect loans, take and process loan applications, make credit decisions, develop dealer relationships and recruit / train personnel.
  • Collect loans, process loan applications, make credit decisions, and effectively solicit former customers and new prospects.
  • Process loan applications, payments, and sell loans with additional insurance to best suit the customer's needs.
  • Process short term loan applications and maintains an operational knowledge of all company policies for past due/delinquent customers.
  • Qualified and educated clients for the loan process, ensured loan applications and contacts were complete and accurate.
  • Monitored 80% of personal and home equity loan applications maintaining $3million branch operation.
  • Credit evaluation, employment verification, customer service, approve or turn down loan applications.
  • Processed loan applications, made credit decisions, and executed the collection of loans.
  • Obtain and compile information for loan applications and to answer questions about the process.
  • Complete consumer loan applications intended for financing of furniture, autos, jewelry.
  • Accepted payments on loans, completed loan applications and processed loans for customers.
  • Meet with applicants to obtain information for loan applications.
  • Review loan applications and assist in underwriting processes.

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28. Customer Relations

average Demand
Here's how Customer Relations is used in Manager Trainee jobs:
  • Assisted in managing and growing commercial customer relationships/sales, including building and holding team accountable to execute customer action plans.
  • Specialized in originating, managing, and collecting higher risk customer relationships.
  • Increased sales for new and existing customers while maintaining excellent customer relationships.
  • Fostered and maintained profitable customer relationships with a focus on repeat business.
  • Cultivated excellent customer relationships while rebuilding negative credit ratings.
  • Maintained high profile customer relations by coordinating customer needs.
  • Generate new business leads and foster existing customer relationships.
  • Maintained positive customer relationships while adhering to policies.
  • Generated new business leads and maintained customer relationships.
  • Developed and cultivated dealer and customer relationships.
  • Improved customer relations and decrease customer dissatisfaction.
  • Account administrative work and customer relations.
  • Cross train in various areas of the business, including customer relations, strategic planning, and day to day operations.
  • Executed instructional strategies to train new employees in the use of corporate-defined sales, service and customer relationship management procedures.
  • Worked in a retail sales environment managing tasks including retail and commercial sales, customer relations and inventory control.
  • Developed competencies in all aspects of business, including sales, accounting, credit, and customer relations.
  • Managed a medium sized crew, cash handling, cleaning, stocking, basic maintenance, and customer relations
  • Developed and maintain new and customer relationships by conducting product presentations face to face with cashiers and clients.
  • Reconciled all customer concerns, issues, or invoicing disputes in order to sustain valuable customer relationships.
  • Focused on customer relations and satisfaction on a daily basis on the retail side of the store.

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29. Data Entry

average Demand
Here's how Data Entry is used in Manager Trainee jobs:
  • Develop Quality Assurance and Data Entry guides for Trainee Services staff to enhance productivity and improve accurateness of intern/resident contracts.
  • Participated in data entry involving payroll and billable services.
  • Performed data entry, mail delivery, filing of medical records, receptionist, moving office furniture and fixtures.
  • Completed data entry, advertised, controlled inventory, scheduled employees, cash register, cleaned and maintained store.
  • Managed front and back offices, provide training, payroll, accounts receivable/payable, collections, data entry and receiving
  • Developed business to business sales, fleet management, maintenance, data entry, and payroll skills.
  • Analyze store reports, perform weekly calculations of productivity, data entry, and merchandise placement.
  • Perform day-to-day duties such as fleet management, data entry, telephone sales, etc.
  • Supervised up to 3 employees performing general duties, data entry, and interviewing.
  • Processed personal loan, ordered pay off statement, and performed initial data entry.
  • Performed general office duties such as filling, data entry and faxing.
  • Coordinate collections, delivery of vehicles, data entry, and marketing.
  • Prepared agreements for customers, using data entry on computer systems.
  • Organized files, handled revenue, and compute data entry.
  • Managed financial records; Data Entry; Customer record keeping.
  • Take phone orders from Nation wide customers; data entry.
  • Process short term loans Check Cashing Perform Customer Service duties / general office duties Data Entry Collections

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30. Effective Management

low Demand
Here's how Effective Management is used in Manager Trainee jobs:
  • Developed effective management and leadership skills necessary to perform managerial functions.
  • Attended CHS Principles of Effective Management and Compass Contracts courses at CHS Headquarters.
  • Ensured a positive customer experience by effective management.

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31. Food Preparation

low Demand
Here's how Food Preparation is used in Manager Trainee jobs:
  • Performed duties in food preparation, computerized cash register functions and overall restaurant management.
  • Supervised proper food Preparation and delivery of excellent customer service.
  • Mastered various kitchen stations while on Manager training program; food preparation & handling, cleaning, expo and fax editor.
  • Train and direct employees in maintaining store cleanliness, food preparation, quality and customer service in accordance to corporate guidelines.
  • Key Responsibility Areas: o To maintain top most franchise standards for food preparation, food safety and food handling.
  • Cash register, Order taking, Customer Questions, Grill and other food preparation, Sandwich making.
  • Ensured food preparation and delivery, handled customer relations, and managed inventory and team performance.
  • Acted as the main grill operator during shift to ensure quality in food preparation and service.
  • Motivated to learn 100% of food preparation, and safety for consumers.
  • Performed various restaurant duties such as customer service and food preparation.
  • Analyze quality of food preparation and service.
  • Teach proper food handling and food preparation.
  • Prepared food items according to company specifications and maintained sanitations of food preparation areas
  • Oversee food preparation, promote an atmosphere that insures positive dining experience and coach employees and conduct performance reviews.
  • Trained restaurant staff in food preparation, phone orders, waiting tables and pos system.
  • Cashier Food Preparation Customer Service Cleaning Food Stations
  • Cash handling Customer service Food preparation Team work Presentation Data Entry Point of sale

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32. POS

low Demand
Here's how POS is used in Manager Trainee jobs:
  • Maintained safe work environment Processed payroll records Totaled receipts and balanced against sales, deposited receipts Opened and closed establishment following protocol
  • Managed essential administrative details related to vendor invoicing, accounts receivable review, daily cash reconciliation, and bank deposit preparation/processing
  • Performed assigned duties under direction of experienced personnel to gain knowledge and experience required for promotion to management positions.
  • Executed precise and practical written proposals for current and prospective customers resulting in and exceeding profit quarterly goals.
  • Marketed and fostered relationships with possible business partners including corporations, body shops, dealerships and insurances companies.
  • Become proficient in all aspects of branch management in preparation for relocation to management position.
  • Documented roles, responsibilities, and process improvement recommendations for every position I rotated through.
  • Possess and demonstrate management and leadership skills and conveys an entrepreneurial spirit.
  • Ensured a positive customer service experience by providing exceptional customer service.
  • Gain understanding of business practices in order to assume management positions.
  • Ensured a positive customer experience by effectively managing rental car process.
  • Maintained positive relations with referral sources and high customer satisfaction scores.
  • Positioned as leader within branch based on sales and operational achievements.
  • Collected past due rent and/or repossessed merchandise of closed/defaulted accounts.
  • Position will notarize documents and participate in reception relief schedule.
  • Managed customer service needs by positively addressing ongoing client issues.
  • Developed a proposal for a Professional Development Seminar for managers.
  • Discover and sell residential refinance possibilities utilizing these consumer applications.
  • Trained in Managerial duties including opening/closing procedures, Bank Deposits.
  • Engaged employees in business processes with positive motivational techniques.

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33. Car Dealerships

low Demand
Here's how Car Dealerships is used in Manager Trainee jobs:
  • Targeted major corporations, car dealerships, auto repair, insurance companies, movie production companies, and government customers.
  • Maintained ongoing relationships with customers, adjusters, agents, and car dealerships which generated referrals and repeat business.
  • Completed reservations for customers, repair shop, and car dealerships.
  • Utilize sales by expanding marketing to referral source (car dealerships, body shops, insurance company etc).
  • Acted as liaison between customers, car dealerships, and insurance adjusters to ensure payment for vehicles.
  • Generated business throughout communities with local insurance agents, car dealerships, and auto-body shop owners.

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34. Billing Questions

low Demand
Here's how Billing Questions is used in Manager Trainee jobs:
  • Work under account manager in collection of all payments which included past due and handled billing questions.

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35. Cost Control

low Demand
Here's how Cost Control is used in Manager Trainee jobs:
  • Make business decisions*Developing new business and maintaining current relationships*Utilizing the sales skills*Understanding cost control*Deliver and manage superior customer service.
  • Recognized cost control, reading branch's P&L statement and understanding what it takes to run a profitable business.
  • Trained in business decision making by exposure to cost control, reading Profit and Loss statements and driving retail sales.
  • Learned how to run a profitable business, read branch's P & L statement, and understand cost control.
  • Gained knowledge in cost control, profits, growth, account management, employee development, and administrative skills
  • Managed Inventories, profit/loss statements, management training, marketing, cost controls, quality control.
  • Maximized revenues through efficient staffing, labor cost controls, and promotions
  • Developed new, innovative procedures in purchasing, inventory/cost control, product mix/mgmt.
  • Directed 10 employees and managed Results: sales, inventory, merchandising and cost controls.
  • Cost estimation Cost control & Developing productivity rates Assisted project manager in developing construction engineering operations plan within allocated budget Bid evaluation

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36. Customer Orders

low Demand
Here's how Customer Orders is used in Manager Trainee jobs:
  • Received and processed customer orders into various distribution systems.
  • Synchronized delivery and/or pick ups of customer orders.
  • Synchronized delivery and assortment of customer orders.
  • Synchronize delivery and/or pickups of customer orders.
  • Communicate with team members and management on inventory, customer orders and scheduled shipments.
  • Maintained a strong customer focus by personally following up on customer orders and repairs.
  • Ordered and tracked common stock items to include special customer orders from suppliers.
  • Make decisions and solve problems concerning customer orders and staff.
  • Expedite customer orders, including money handling.
  • Answered phone and accurately took customer orders.
  • Fill customer orders, place special orders, help control inventory,load unload trucks,
  • Processed customer orders, served restaurant patrons, and assisted at the cash register Ensure registered met accounting requirements Provided customer service
  • Counted cash and made correct change.Accurately recorded customer orders.Cleaned and tidied eating areas.
  • create lease order form, do background check, process and approve customer orders .
  • Host, Cashier, Stocker Prepare end of day reports Oversee daily monetary transactions Maintain customer orders Answer phone calls for orders

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37. Special Orders

low Demand
Here's how Special Orders is used in Manager Trainee jobs:
  • Communicated with corporate regarding back order availability, future inventory and special orders.
  • Helped customers on the telephone and in the store to answer inquiries, locate their books and place special orders.
  • Work directly with management to ensure proper inventory levels by tracking special orders, overstocks, and prepaid merchandise.
  • Prepared special orders for customers and helped with any inquiry they had about products or services offered.
  • Traveled to warehouse to restock inventory and fulfill special orders for clientele (store/internet sales.)
  • Worked closely with customers and vendors to ensure that special orders were completed quickly and accurately.
  • Research new products for customers, placed special orders in the store and with vendors.
  • Placed special orders with vendors for items that are not typically kept in stock.
  • Placed special orders or called other stores to find desired items.
  • Place special orders and stock orders with multiple vendors.
  • Organized and sold special orders to homeowners and contractors.
  • Stock inventory and ship out special orders using forklifts.
  • Assisted walk-in customers with both stock and special orders.
  • Assisted with their purchases and special orders.
  • Placed special orders and interacted with vendors.
  • Received stock and special orders daily.
  • ordered stock merchandise, received stock merchandise shipments, and was responsible for accurately creating and receiving special orders.
  • Calculated material take-offs and special orders Controlled product turnover and shrink Consistently achieved specified monthly sales goal.

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38. Customer Deliveries

low Demand
Here's how Customer Deliveries is used in Manager Trainee jobs:
  • Cleaned and certified merchandise returned; assisted with customer deliveries.
  • Assist with merchandise returns and customer deliveries directed by the General Manager.
  • Assisted with merchandise returns and customer deliveries as needed.
  • Assisted with sales, merchandise returns and customer deliveries.
  • Assisted with customer deliveries and returns when needed.
  • Handled all merchandise returns and customer deliveries.
  • Document and update all customer information into store computer system Assisted with merchandise returns and customer deliveries
  • Maintained and updated the customer database Assisted with merchandise returns and customer deliveries as needed
  • Set up the daily schedule of deliveries to ensure that all customer deliveries are done in a timely manner.

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39. Rental Contracts

low Demand
Here's how Rental Contracts is used in Manager Trainee jobs:
  • Balanced fleet inventories with reservation schedules and updated a comprehensive database of rental contracts.
  • Serviced customers by completing rental contracts.
  • Provided direct customer service to each guest by thoroughly explaining rental contracts and what products and services Enterprise offered.
  • Booked reservations, generated rental contracts, reconciled cash drawer, credit card charges.
  • Complete rental contracts, and delivery and pickup of Rental Equipment.
  • Evaluated customer insurance claims to proceed with writing rental contracts.
  • Assisted the manager with daily paperwork and rental contracts.
  • Update and maintain rental contracts in a complex system.
  • Processed vehicle rental contracts and insurance coverage plans.
  • Consulted clients regarding rental contracts and insurance.
  • Created and processed rental contracts for customers.
  • Reviewed and closed rental contracts.
  • Processed payments from clients including cash qualifications Created a positive customer experience by qualifying the customer and completing rental contracts.
  • Establish car rental contracts Achieve sales and customer service goals Assist location manager with administrative tasks
  • Managed office operations alone Improved branch sales by 4% Negotiated rental contracts
  • Managed a fleet of vehicles available to rent Provided excellent customer service Maintained rental contracts Collected data and ran quota reports

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40. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Manager Trainee jobs:
  • Created daily sales report balancing the sales receipts with the cash, checks and credit card transactions.
  • Handle credit card transactions and cash payments Ensure customer satisfaction with every wash.
  • Managed Accounts Payable and Receivable for customers and corporate accounts as well as handled cash and credit card transactions daily.
  • Provided monetary or credit card transactions for merchandise.
  • Till always matched including debit/credit card transactions.
  • Operated a cash register to process cash, check and credit card transactions on a no variance cash system.

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41. Profit Objectives

low Demand
Here's how Profit Objectives is used in Manager Trainee jobs:
  • Manage and coordinate activities within the branch to achieve volume, growth in net receivables, profit objectives and customers satisfaction.
  • Maximized sales and profit objectives of an individual branch through prospecting new customers and corporate accounts.
  • Assist in achieving volume, growth in net receivables, profit objectives and customer satisfaction.
  • Assist with achieving branch financial volume and profit objectives
  • Managed departments and obtained sales and profit objectives while successfully completing long, comprehensive management trainee program.

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42. Customer Counselor

low Demand
Here's how Customer Counselor is used in Manager Trainee jobs:
  • Acted as a customer counselor via discussion of timely lease agreement renewals via phone or in person via field visits.
  • Act as a customer counselor who resells the benefits of timely lease agreement renewal payments.

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43. Crew Members

low Demand
Here's how Crew Members is used in Manager Trainee jobs:
  • Trained and managed 15 crew members and achieved significant improvements in their productivity.
  • Inventory, deposits, made sure everything was keep up to expectations as well as training new crew members.
  • Gained invaluable teaching skills through training new crew members in food safety, policies, and procedures.
  • Handled positioning sheets and also place crew members where I thought they'll be good at.
  • Managed crew members and delegated tasks during peak business hours, while maintaining customer satisfaction.
  • Trained new Crew Members in various tasks and duties on a daily basis.
  • Oversee shift, oversee crew members, Responsible for money in safe.
  • Help run and assist crew members to run shift smoothly.
  • Managed of team of 8 crew members during shift.
  • Supervised crew members for morning and afternoon shifts.
  • Assigned daily tasks, utilizing crew members.
  • Trained crew members and crew trainers.
  • Provide training to new crew members.
  • Give excellent customer service - Handles crew members schedules and performance - Ensures food handling standards
  • present Train other crew members for different crew positions.

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44. Ensure Conformance

low Demand
Here's how Ensure Conformance is used in Manager Trainee jobs:
  • Reviewed daily transactions in branch to ensure conformance to policies and procedures; assisted in hiring, training and developing staff.
  • Review daily transactions in branch to ensure conformance to policies and procedures Reason for leaving: Did not wish to relocate
  • Assist meeting or exceeding established goals for the branch review daily transactions in branch to ensure conformance to policies procedures.
  • Reviewed daily transactions in branch to ensure conformance to policies and procedures in the absence of a manager.
  • Assist in meeting or exceeding established goals for the branch.ensure conformance to policies and procedures.
  • Review daily transactions in branch to ensure conformance to policies and procedures.
  • Review daily transactions in branch to ensure conformance to policies and procedures.Ensure compliance to state and federal laws1

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45. Ancillary Products

low Demand
Here's how Ancillary Products is used in Manager Trainee jobs:
  • Sell vehicle upgrades, damage waiver and other ancillary products to rental customers while delivering exceptional customer service.
  • Maximize sale margins through promoting and selling higher-priced services and ancillary products.
  • Executed contractual agreements with rental customers and sold ancillary products and services.
  • Maximized margin by up-selling customers to higher-priced services and ancillary products.
  • Maximized profit margins by up-selling additional services and ancillary products.
  • Closed new loans with customers and sold ancillary products to customers, which helped to increase net income.
  • Present ancillary products to the renter by clearly explaining the features and benefits of all optional products.
  • Achieved optimum margin through upselling to customers on higher-priced services and ancillary products.
  • Maximize on opportunities to increase sales revenue by upselling to higher class vehicles and suggesting ancillary products such as damage waivers.
  • Build Rapport with customers Sell Ancillary products Help Assistant Branch Manager run the branch when Branch Manager is out.

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46. New Prospects

low Demand
Here's how New Prospects is used in Manager Trainee jobs:
  • Solicit present and former customers and new prospects by telephone, mail or in person to develop loans as assigned.

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47. Local Businesses

low Demand
Here's how Local Businesses is used in Manager Trainee jobs:
  • Conduct weekly marketing to acquire new business and generate corporate partnerships with local businesses.
  • Focused on creating and fostering relationships with local businesses through excellent customer service.
  • Developed collaborative relationships with local businesses to increase sales and surpass goals.
  • Maintained relationships with local businesses to improve referrals and customer volume.
  • Develop merchant referral program by visiting and calling local businesses.
  • Develop marketing plans to work with referral sources, increasing sales by communicating with local businesses on a weekly basis.
  • Worked in team environment to develop a marketing strategy to reach out to local businesses within the community.
  • Performed sales calls with local businesses to obtain and grow the business as well as retain accounts.
  • Provide retail, service, and replacement rental services and market to local businesses
  • Called on local businesses to allow us to finance their products.
  • Perform marketing tasks targeting group contacts as well as local businesses.
  • Marketed to different local businesses to help increase our business.
  • Build marketing strategies to outreach to local businesses and community.
  • Marketed Enterprise Rent-A-Car rates, and services to local businesses.
  • Build marketing strategies to market to local businesses.
  • Grow business through sales and market to local businesses in-group area Gain and manage individual corporate accounts.

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48. Different Departments

low Demand
Here's how Different Departments is used in Manager Trainee jobs:
  • Verified merchandise shipments for different departments.
  • Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, and personnel departments.
  • Rotated throughout different departments within the store, gaining knowledge and exposure to help develop my management techniques.
  • Worked in close association with different departments and assisted them in the execution of daily routine operations.
  • Rotated in different departments to get exposure to different situations that occur in a real lodging operation.
  • Required to successfully complete four different quads in five different departments all in three months.
  • Work in rotation through different departments within the store to gain exposure and comprehensive knowledge.
  • Worked in different departments to gain perspectives, service, shipping and inventory.
  • Performed essential functions in different departments of the store & assisted customers.
  • Work in different departments to gain perspective of the overall business.
  • Gained knowledge of entire Hotel Operations by working in different Departments.
  • Place multiple orders for different departments within the store.
  • Experienced different departments and their day to day functions
  • Analyzed monthly gross profits for different departments.
  • Created and designed layout for different departments.
  • Manage different departments within the store.
  • Managed in two different departments, Conveyable Shipping/Receiving Department and Depal Department.
  • Operate different departments such as, (dairy, frozen foods, produce, etc.)

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49. Collection Calls

low Demand
Here's how Collection Calls is used in Manager Trainee jobs:
  • Make collection calls and field calls to customers to help with any problems they have in obtain ownership of merchandise.
  • Process loans, review credit bureaus, customer service, cash handling, make collection calls, and field calls.
  • Write up contractual agreement, take payments as well as make collection calls/house trips and deliver merchandise.
  • Conducted weekly collection calls to over limit and past due accounts.
  • Tracked customer payments and made collection calls when past due.
  • Make collection calls to customers when necessary and update information.
  • Maintained collection calls on past due accounts.
  • Complete collection calls and reminder calls.
  • Performed collection calls, processed loans and credit applications.Managed daily transactions and executed policies and procedures of branch operations.
  • Trained to be a managerMade solicitation and collection callsProcessed payments at the counter
  • Make collection calls Make credit decisions assistant manger Process credit applications Cashier

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20 Most Common Skill for a Manager Trainee

Customer Service46.9%
Sales Goals6.3%
Bank Deposits3.4%
Customer Accounts3.4%
Loss Prevention3.3%
Sales Floor3.2%
New Accounts3%
Body Shops3%

Typical Skill-Sets Required For A Manager Trainee

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
35.5%
35.5%
2
2
Sales Goals
Sales Goals
4.8%
4.8%
3
3
Bank Deposits
Bank Deposits
2.6%
2.6%
4
4
Customer Accounts
Customer Accounts
2.6%
2.6%
5
5
Loss Prevention
Loss Prevention
2.5%
2.5%
6
6
Sales Floor
Sales Floor
2.4%
2.4%
7
7
New Accounts
New Accounts
2.3%
2.3%
8
8
Body Shops
Body Shops
2.3%
2.3%
9
9
Retail Store
Retail Store
2.2%
2.2%
10
10
Inventory Control
Inventory Control
2.1%
2.1%
11
11
Hertz
Hertz
2%
2%
12
12
Company Policies
Company Policies
2%
2%
13
13
Customer Complaints
Customer Complaints
1.9%
1.9%
14
14
Daily Operations
Daily Operations
1.9%
1.9%
15
15
Product Knowledge
Product Knowledge
1.5%
1.5%
16
16
Company Standards
Company Standards
1.5%
1.5%
17
17
Insurance Companies
Insurance Companies
1.4%
1.4%
18
18
Location Sales
Location Sales
1.4%
1.4%
19
19
Rental Process
Rental Process
1.4%
1.4%
20
20
Delinquent Accounts
Delinquent Accounts
1.3%
1.3%
21
21
Phone Calls
Phone Calls
1.3%
1.3%
22
22
Company Assets
Company Assets
1.3%
1.3%
23
23
Management Training Program
Management Training Program
1.3%
1.3%
24
24
Building Materials
Building Materials
1%
1%
25
25
Inventory Management
Inventory Management
1%
1%
26
26
Update Customer Information
Update Customer Information
1%
1%
27
27
Loan Applications
Loan Applications
1%
1%
28
28
Customer Relations
Customer Relations
1%
1%
29
29
Data Entry
Data Entry
1%
1%
30
30
Effective Management
Effective Management
0.9%
0.9%
31
31
Food Preparation
Food Preparation
0.9%
0.9%
32
32
POS
POS
0.9%
0.9%
33
33
Car Dealerships
Car Dealerships
0.8%
0.8%
34
34
Billing Questions
Billing Questions
0.8%
0.8%
35
35
Cost Control
Cost Control
0.8%
0.8%
36
36
Customer Orders
Customer Orders
0.7%
0.7%
37
37
Special Orders
Special Orders
0.7%
0.7%
38
38
Customer Deliveries
Customer Deliveries
0.7%
0.7%
39
39
Rental Contracts
Rental Contracts
0.7%
0.7%
40
40
Credit Card Transactions
Credit Card Transactions
0.7%
0.7%
41
41
Profit Objectives
Profit Objectives
0.7%
0.7%
42
42
Customer Counselor
Customer Counselor
0.7%
0.7%
43
43
Crew Members
Crew Members
0.7%
0.7%
44
44
Ensure Conformance
Ensure Conformance
0.7%
0.7%
45
45
Ancillary Products
Ancillary Products
0.6%
0.6%
46
46
New Prospects
New Prospects
0.6%
0.6%
47
47
Local Businesses
Local Businesses
0.6%
0.6%
48
48
Different Departments
Different Departments
0.6%
0.6%
49
49
Collection Calls
Collection Calls
0.6%
0.6%

24,530 Manager Trainee Jobs

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