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Manager, vendor relations skills for your resume and career

Updated January 8, 2025

6 min read

Below we've compiled a list of the most critical manager, vendor relations skills. We ranked the top skills for managers, vendor relations based on the percentage of resumes they appeared on. For example, 26.1% of manager, vendor relations resumes contained vendor management as a skill. Continue reading to find out what skills a manager, vendor relations needs to be successful in the workplace.

15 manager, vendor relations skills for your resume and career

1. Vendor Management

Vendor Management refers to the practice of organizing and tracking the suppliers businesses work with. These suppliers may offer goods or services, but all vendors must be monitored to ensure invoices are paid, the company has enough money to pay for the invoices, and the company knows when vendors will arrive at the workplace with products or services.

Here's how managers, vendor relations use vendor management:

Played a pivotal role in the development of daily operations related to vendor management and all other areas within the department.
Serve as the main point of contact for vendor management conflicts and identify opportunities to enhance vendor relationships.

2. Vendor Relations

Here's how managers, vendor relations use vendor relations:

Developed vendor relationships, inventoried all contracts, and interacted with business owners company-wide to discuss interdepartmental interactions.
Developed a vendor relations/logistic manual, a comprehensive reference source that provided vendors with company requirements.

3. Vendor Performance

Vendor performance is the monitoring and investigation of the authenticity, quality, and productivity of a company's vendors. It enables a company to increase its performance and earnings, decrease stock levels and inventory costs, and points to more customer satisfaction. It presents a tool with which a company can evaluate a vendor against Key Performance Indicators (KPI)'s, Service Level Agreements (SLA)'s, and other relevant success metrics.

Here's how managers, vendor relations use vendor performance:

Developed a vendor scorecard and initiated contract reviews to promote stronger vendor performance.
Monitored vendor performance and ensured compliance to Service Level Standards.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers, vendor relations use customer service:

Managed the relationship and performance management of out-sourced, inbound telemarketing and customer service vendors.
Provide excellent customer service and escalation-management on active projects.

5. SLA

SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.

Here's how managers, vendor relations use sla:

Standardized contracting process utilizing best practices for negotiating contracts, SLA's and supplier management.
Maintained a consistent adherence to aggressive SLA requirements in an effort to meet customer expectations.

6. Vendor Compliance

Here's how managers, vendor relations use vendor compliance:

Conducted quarterly vendor compliance, operational and financial audits via on-site visits and remote monitoring.
Insured a proper vendor compliance reserve balance and manage the collection and allocation of its funds.

7. Vendor Contracts

Vendor contracts are legal arrangements that clearly state the provisions and conditions of the work/services to be provided by a vendor/contractor. If drafted accurately, these documents can provide a safeguard against potential liability. The contract must enlist the scope of Services/Products, Contract Duration, Price and intended payment plan.

Here's how managers, vendor relations use vendor contracts:

Reviewed vendor contracts and files for compliance with the legal department to include NDA agreements and Professional Service agreements.
Provided subject matter expertise for both contract amendments to established vendor contracts and negotiations of new contracts.

8. External Vendors

A vendor is a term used to describe any supplier of goods or services. Therefore, an external vendor would sell their products or services to an outside company or individual.

Here's how managers, vendor relations use external vendors:

Evaluated the quality control of external vendors and individual contracted labor.
Acted as a liaison between external vendors as well as internal departments with the company.

9. Customer Issues

Here's how managers, vendor relations use customer issues:

Reduced duplicate claim submission 35% while decreasing escalations and customer issues, including prevention of large client from defection.
Identified and resolved customer issues.

10. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how managers, vendor relations use credit card:

Interfaced and negotiated with other credit card providers to secure reciprocal services for Discover merchants.
Work with banks and credit card processors worldwide on technical interface configuration and implementation.

11. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.

Here's how managers, vendor relations use rfp:

Performed audits on vendor repair invoices, against approved RFP s, to ensure accuracy and completion of work.
Helped to coordinate and implement RFP process for vendors to bid and negotiate territories and pricing.

12. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how managers, vendor relations use logistics:

Support & manage numerous vendor accounts focusing & implementing compliance initiatives of Vendor Logistics Program.
Mentored four Logistics trainees in the field during their training periods.

13. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how managers, vendor relations use market research:

Standardized market research and advertising programs utilizing demographic studies to identify and target strategic customer markets.
Led laboratory for evaluating new technologies, performed innovative market research and building business cases technologies from internal and external sources.

14. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managers, vendor relations use payroll:

Well versed in AIA* style payment applications, schedule of values, change orders and certified payroll.
Prepared and submitted weekly Union benefit reporting: MA, NJ, NY & PA. payroll.

15. Contract Negotiations

When a contract is negotiated, an agreement is reached on a series of legally binding terms before it is signed and made official. Two or more parties agree on the terms of their relationship. When negotiating a contract, the focus is usually on risk and return.

Here's how managers, vendor relations use contract negotiations:

Oversee procurement and contract negotiations for all supplies, support contracts, advanced IT Infrastructure equipment and solutions.
Lead contract negotiations with supplier, working with Legal department and researching client contracts to view agreement specifics.

What skills help Managers, Vendor Relations find jobs?

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List of manager, vendor relations skills to add to your resume

The most important skills for a manager, vendor relations resume and required skills for a manager, vendor relations to have include:

Vendor Management
Vendor Relations
Vendor Performance
Customer Service
SLA
Vendor Compliance
Vendor Contracts
External Vendors
Customer Issues
Credit Card
RFP
Logistics
Market Research
Payroll
Contract Negotiations

Payment Terms
Business Reviews
Vendor Accounts
Cost Savings
KPI
Cost Reduction
Departmental Performance
BPO
Background Checks
HR
Inventory Control
Problem Resolution
Process Improvement
Vendor Inquiries
QA

Trade Shows
Vendor Issues
RAN
POS
Contract Compliance
Training Programs
Vendor Network
Management System
Business Development
Issue Resolution
A/P
Customer Relationships
QuickBooks
Client Accounts
SOX

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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