Manager, vendor relations work from home jobs - 152 jobs
Chief People Officer
Stryker Corporation 4.7
Remote job
Step Up For Students is a state-approved, nonprofit scholarship funding organization that helps administer scholarships for Florida schoolchildren:
The donor-funded Florida Tax Credit Scholarship (FTC) Program and the Family Empowerment Scholarship for Educational Options (FES-EO) helps K-12 students attend private schools.
The Family Empowerment Scholarship for Students with Unique Abilities (FES-UA) empowers families to personalize the education of their students by directing funds to where they're needed most.
The Personalized Education Program (PEP), which is part of FTC, for students who are not enrolled full-time in private or public school.
New Worlds Scholarship Accounts supports K-5 public school students who need additional academic support in reading and/or math.
The Transportation Stipend to help K-8 students travel to a public school of their choice
Public education is rooted in the promise of equal educational opportunity, regardless of income, special needs, or home address.
Step Up For Students is a partner of public schools, and these scholarships strengthen public education by offering options to all families so they can choose the learning environment that best meets their children's individual needs.
The Opportunity:
The Chief People Officer (CPO) plays a critical role in supporting the transformation and growth of Step Up For Students. Reporting directly to the CEO, the CPO will provide strategic leadership across Human Resources, Workforce Planning, Coaching and Culture, and Internal Communications. This role requires a collaborative, forward-thinking leader who can align people strategies with the organization's mission and long-term goals. The CPO will work closely with executive leadership to shape a high-performing, inclusive culture that supports both employee well‑being and organizational success.
Responsibilities:
Build and operationalize a workforce planning model that aligns headcount, skills, and organizational structure to SUFS' growth strategy.
Establish an organization-wide performance and talent review rhythm, including leadership assessment, development planning, and succession visibility.
Redesign onboarding and reboarding to accelerate clarity, connection to mission, and understanding of the value chain.
Set the Learning and Development strategy and introduce programs that strengthen leadership capability and functional excellence at scale.
Elevate employee communications and modernize the intranet experience to improve clarity, transparency, and alignment across a fully remote workforce.
Lead and develop HR Operations, Talent Acquisition, L&D, Culture, and Employee Communications teams with clear goals, expectations, and operating standards.
Partner with C‑Suite to integrate people strategy into financial planning, systems design, and organizational priorities, including compensation philosophy and job architecture.
Advise the CEO and senior leadership team on culture, organizational health, and talent decisions while maintaining high standards for employee relations, compliance, and policy stewardship.
Ideal Candidate:
Minimum 15 years of leadership experience in talent management, including hiring, onboarding, upskilling, performance tracking, and contractor management.
SPHR (Senior Professional in Human Resources) certification required.
Proven track record of successfully scaling organizations through periods of rapid growth, with experience leading cultural and operational change.
Experience leading through complex, high‑pressure, and challenging organizational scenarios with confidence and effectiveness.
Demonstrated strategic leadership capabilities and strong policy development proficiency.
Minimum 7 years of experience working within nonprofit organizations, especially those serving diverse socio‑economic populations and individuals with a broad range of abilities.
Minimum 7 years of experience in fast‑paced, process‑critical sectors such as large enterprises, banking, payments, or retail is an asset, especially with experience supporting timely and efficient operations.
Clear alignment with the mission and values of Step Up For Students.
Location: United States Remote, East Coast working hours
DRiWaterstone is proud to lead this search on behalf of Step Up For Students.
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$99k-126k yearly est. 14h ago
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Manager, Corporate Strategy
Stitch Fix 4.5
Remote job
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Role
As the Manager of Corporate Strategy, you will play a key role in driving initiatives that support Stitch Fix's company vision and operational goals. This role is an opportunity to create meaningful impact by supporting initiative management, building strong cross-functional partnerships, and informing decision-making through strategic analyses such as opportunity sizing and scenario planning. Additionally, you will help prepare materials for the board of directors, ensuring clarity and alignment around company performance and priorities.
Reporting to the Director of Corporate Strategy, you'll collaborate with leaders and stakeholders across functions like Tech, Marketing, Merchandising, Finance, Operations, and Client Services. Your ability to analyze data, build great relationships, and deliver high-quality outputs will directly contribute to Stitch Fix's continued success.
You're excited about this opportunity because you will…
Manage and support key strategic initiatives, ensuring clear deliverables, timelines, and outcomes.
Build and maintain strong partnerships with cross-functional teams to foster collaboration and alignment.
Provide strategic analysis, including opportunity sizing and scenario evaluation, to guide business decisions and assess strategic opportunities.
Partner with leadership to support board of directors' communications, preparing clear, concise, and visually compelling materials.
Assist in identifying gaps or inefficiencies in current processes and recommend actionable improvements.
Develop tools, processes, and ways of working that help teams deliver impactful results.
Translate data and insights into actionable recommendations to improve project outcomes and inform decision-making.
We're excited about you because…
You have 4-6+ years of experience in strategy, operations, or related roles, with a strong focus on opportunity sizing, strategic analysis, and decision support.
You are skilled at managing initiatives from start to finish, with a proven track record of delivering results.
You excel at building great partnerships and working collaboratively across teams to achieve shared goals.
You have experience preparing materials for senior executives and/or board of directors, demonstrating a high degree of professionalism and attention to detail.
You are an analytical thinker who can distill complex data into clear insights and actionable recommendations.
You are adaptable and thrive in dynamic environments, balancing competing priorities while maintaining focus on long-term goals.
You are an excellent communicator, able to tailor messages to different audiences and create visually compelling outputs.
You are naturally curious, eager to learn, and excited to contribute to a high-performing team.
Above all, you are bright, kind, and motivated to make an impact.
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$106,900-$178,000 USD
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$106.9k-178k yearly Auto-Apply 5d ago
Security GRC Program Manager, Third Party
Stripe 4.5
Remote job
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Stripe Security team is dedicated to improving the security of Stripe and its users. Our users trust us with some of their most sensitive information, and we make security a first-class consideration in everything we do. Security concerns are ever-evolving, creating an extremely dynamic environment for the Security team.
The goal of the Security GRC team at Stripe is to provide information security advice and operational structure to the Security organization and its customers, both internal and external to Stripe. The team is responsible for various functional areas, including Security Governance, Risk, Compliance, Go-To-Market security support, Security Awareness, and Third Party Security Risk Assessment (TPSRA).
The Security GRC Program Manager position will be part of Stripe's CISO pillar and will have the ability to influence the continuous buildout of the Third Party Security Risk Assessment (TPSRA) program including developing policies, standards and processes to support the program.
You Will:
Support the Third Party Security Risk Assessment (TPSRA) program operations, including creating awareness amongst the Stripe community,.
Support the completion of the information security review process for all new third parties and annual reviews for all other relationships that receive and/or interact with Stripe data.
Function as the Third Party Security Risk management subject matter expert supporting cross-functional teams looking to onboard third parties in processes that interact with Stripe's data.
Contribute to security policies and standards for assessing Third Party Security Risk.
Identify Third Party Security Risk program gaps and drive the implementation of recommended mitigations.
Partner with cross-functional stakeholders to identify, analyze and mitigate Third Party Security Risks associated with outsourced activities and products.
Operate autonomously leading assessments, and working on large-scale efforts across multiple teams and functions, with stakeholders across different time zones.
Contribute to formalizing and streamlining the Third Party Security Risk program processes to improve SLAs and provide better customer service.
Report on the program's health and success metrics to provide insights to management to help drive strategic direction.
What You'll Need:
Minimum of 4 years of experience in a third party security risk role
Strong background in third party security risk operations
Strong understanding of enterprise security principles, third party risk management, and compliance/industry best practices
Experience in the end-to-end management, implementation, and execution of third-party security risk assessment methodologies and processes
Strong analytical skills to support assessment of risk and appropriate course of action
You have strong written and verbal communication skills, building strong relationships at all levels of the organization from executives to project teams
Knowledge of how to use data to influence program strategy and tell compelling stories about organizational effectiveness and impact
Bonus Points:
Report on program performance via dashboards, OKRs and perform basic data analysis (e.g., Tableau)
Experience working with JIRA, Zip, etc.
Experience working with engineers for the automation of security controls
$111k-155k yearly est. Auto-Apply 1d ago
Manager Payor Relations
Fmolhs
Remote job
Responsible for the financial pricing and analysis of all governmental and commercial insurance contracts for FMOLHS facilities and all affiliated entities. Works collaboratively with Revenue Cycle, Revenue Management, Business Office, Medical Management and operational departments to ensure the accuracy of payment data, the optimization of reimbursements and the implementation and administration of all managed care contracts.
5 years Hospital, Physician Office or Managed Care Experience
Bachelor's Degree
Strong Math and Logic Skills
Reimbursement methodology skills a plus
1. Financial Analyst
Develops and maintains financial information related to volume, financial performance and profitability for each managed care contract for all FMOLHS affiliated entities. Extracts and analyzes historical data to help direct reimbursement strategies.
Responsible for updating and maintaining the Contract Management module of the cost accounting system to ensure accurate financial reporting and analysis of payor data.
Works with all FMOLHS affiliated entities and their information systems to identify revenue enhancement opportunities and to quantify the financial impact of changes to contract reimbursements.
Facilitates the operational process of managed care contracts by working with internal and external stakeholders to ensure policies and procedures are followed by hospital personnel in a manner that facilitates high quality patient care and accurate reporting.
Assists Corporate Director of Payor Relations with contract negotiations for FMOLHS hospital and affiliated entities.
Possesses the ability to resolve day-to-day managed care operational issues with contracted payers and serves as a liaison to FMOLHS hospitals and medical staff to provide continuous communication in regards to managed care contracts, plans and products.
Responsible for benchmarking payment rates and cost to other hospitals, surgery centers, clinics or health systems.
Analyzes and prepares clinical and financial data in requested operational service lines.
Serves as the financial analyst in the supporting of partnerships and joint venture arrangements
Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
Preferred: EPIC Certifications must be obtained within 12 months of employment
Resolute Professional Billing Reimbursement Contracts and
Resolute Hospital Billing Expected Reimbursement Contracts Administration
$67k-106k yearly est. Auto-Apply 60d+ ago
Contract Client Relations Manager (Call Center - Remote)
Diamond Braces
Remote job
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Contract Client RelationsManager (Call Center - Remote)
We are seeking an experienced Contract Client RelationsManager (Call Center - Remote) to design, launch, and manage a high-performance client relations team. This role is responsible for developing outbound and inbound KPIs, creating agent scorecards, implementing accountability systems, and building training programs that drive measurable results. The candidate must have hands-on experience with NICE systems and proven success in AI integration into call center operations. This is a one-year contract role with potential for extension based on performance. Compensation will be negotiable based on experience and credentials.
Essential Functions:
Build and manage a remote team of client relations agents.
Develop KPIs for outbound and inbound calls, with clear scorecards and accountability measures.
Implement training programs to improve performance and conversion rates.
Integrate AI solutions into workflows for call handling, reporting, and agent coaching.
Use NICE to optimize call routing, analytics, and performance tracking.
Monitor team performance and enforce accountability through structured reporting.
Collaborate with marketing and operations to align client outreach with organizational goals.
Qualifications:
Minimum 5 years of call center or client relationsmanagement experience.
Strong expertise with NICE (required).
Demonstrated ability to create and manage KPIs, scorecards, and accountability systems.
Proven experience with AI integration in call center operations.
Strong leadership, training, and coaching skills in a remote team environment.
Track record of driving measurable improvements in call center KPIs and sales conversions.
Excellent organizational and communication skills.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Contract Details:
Initial term: 1 year (with option to extend).
Job Type: Contract (Not salary/W-2).
Compensation: Pay range negotiable; will be determined by experience and qualifications.
Job Location: Remote.
$67k-106k yearly est. 60d+ ago
Director of Loss Forecasting
Splash Financial
Remote job
ABOUT OUR COMPANY: The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.
Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we've raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.
But at our core, we're still that little company from Cleveland with a big dream: to make people more powerful than their debt and we're just getting started..
ABOUT OUR WORKPLACE:
Splash is remote-first, and proud of it.
We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we're focused on building financial technologies that fundamentally transform how the industry lends.
Although Splash has been around since 2013, we still operate like a startup - fast-paced, nimble, and full of heart. We're good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.
And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected - even from afar.
At Splash, everything we do is guided by our values:
Own It - We take full accountability and follow through on commitments.
Raise the Bar - We move fast, innovate faster, and push through barriers.
Say the Hard Thing - We speak up with honesty, respect, and a desire to solve problems and make things better.
Elevate Each Other - We win as a team by lifting each other up.
These values show up in how we work and how we connect - whether we're collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.
ABOUT THE ROLE:
The Director of Loss Forecasting plays a critical role in shaping Splash Financial's credit strategy and long-term performance. This leader owns the development and evolution of loss forecasting methodologies that directly inform executive decision-making, lender confidence, and portfolio growth.
In this highly visible role, you will partner closely with senior leadership, lending partners, and cross-functional teams to deliver accurate, transparent, and actionable forecasts. As Splash continues to expand its product offerings, this role will evolve in scope and complexity, offering the opportunity to drive innovation and influence strategy at scale.
If you're energized by using data to guide high-stakes decisions and enjoy operating at the intersection of analytics, risk, and business strategy, this role offers meaningful impact and growth.
WHAT YOU'LL DO AT SPLASH:
Own and evolve loss forecasting methodologies across Splash's lending products, incorporating both macroeconomic and portfolio-level drivers.
Identify and analyze key risk drivers using advanced statistical and quantitative techniques to improve forecast accuracy and reliability.
Translate complex modeling outputs into clear, actionable insights for executive leadership and lender partners.
Partner cross-functionally with Data Science, Credit, Finance, Servicing, and Product teams to align forecasting outputs with credit and collection strategies.
Monitor model performance and recalibrate forecasts based on portfolio behavior, economic conditions, and business changes.
Build and enhance dashboards and reporting that improve forecast transparency, interpretability, and stakeholder trust.
Lead innovation in forecasting approaches, tools, and technologies to stay ahead of industry best practices.
Drive strategic initiatives related to risk mitigation, portfolio optimization, and business growth.
Serve as a trusted advisor to senior leaders and external partners on loss outlooks and risk trade-offs.
Support new product launches by ensuring scalable, well-designed loss forecasting frameworks are in place.
WHAT YOU'LL BRING TO SPLASH:
Advanced degree (Master's or PhD) in Statistics, Data Science, Economics, Mathematics, or a related quantitative field.
8+ years of experience in loss forecasting, credit risk modeling, or a closely related role within financial services or lending.
Strong understanding of statistical modeling techniques, including regression, time series, and machine learning methods, with the ability to guide model selection and application.
Proficiency in Python is a strong plus, including experience using Python-based analytics or modeling workflows to explore data, validate assumptions, or partner effectively with data science teams.
Deep knowledge of credit risk fundamentals and macroeconomic drivers impacting consumer lending portfolios.
Experience working with large, complex datasets and collaborating closely with data science teams.
Strong business judgment and the ability to connect analytical insights to strategic and financial outcomes.
Excellent communication skills, with experience presenting complex analyses to executive audiences and external partners.
Proven ability to work cross-functionally and influence stakeholders across disciplines.
Demonstrated leadership in driving analytical initiatives,managing projects, or mentoring team members.
Curiosity and innovation mindset, with a desire to continuously improve forecasting approaches and tools.
Comfort operating in a fast-growing, evolving environment with increasing product and portfolio complexity.
COMPENSATION:
The base salary range for this role is $180,000 - $220,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.
SPLASHERS ENJOY:
Fully remote work freedom
Competitive salary packages
Flexible PTO + 9 company holidays
Equity: Share in our start-up success
Comprehensive and affordable insurance benefits
Paid parental leave for both caregivers
Essential equipment to get the job done
401(k) for your future savings
Quarterly meet-ups: In person & virtual fun
Awesome Splash swag to flaunt your team spirit
Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
$180k-220k yearly Auto-Apply 21d ago
Vendor Manager
Affirm 4.7
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are seeking a VendorManager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale.
This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional PODs and significant strategic oversight, cross-functional leadership, and sharp analytical judgement.
What You'll Do:
Vendor Strategy & Governance, Analytics & Decision Enablement, Cross-Functional Leadership and Change & Transformation.
Own vendor performance across 1-2 functional PODs, including CSAT, SLA, compliance, and QA outcomes.
Lead executive-level vendor governance (e.g. QBRs, escalations).
Define operational strategies for vendor allocations, specialization, and performance recovery.
Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business.
Use data to diagnose performance gaps, validate trends, and prioritize interventions.
Run ad-hoc analyses and scenario modeling to support rapid decision-making.
Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM.
Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes.
Act as senior escalation point for systemic vendor or POD-level issues.
Drive key initiatives such as POD specialization rollouts,vendor migrations, or regulatory implementations.
Design and execute structured change programs, ensuring vendor readiness and sustained adoption.
Champion continuous improvement and innovation across the vendor network.
What We Look For
8+ years of expertise in vendor/BPO management, operations, or related fields
Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed.
Proven ability to drive vendor accountability through scorecards, governance, and structured interventions.
Track record of leading large, cross-functional programs with measurable business impact.
Exceptional communication and influencing skills with internal and vendor executives.
Experience managingvendor networks of 2,000+ agents across multiple geographies (preferred).
Industry background in fintech, technology, or high-growth customer operations (preferred).
Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred).
Skilled at turning complex data into clear narratives for senior leadership (preferred).
Base Pay Grade - J
Equity Grade - 4
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $102,000 - $142,000
Employees new to Affirm typically come in at the start of the pay range.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$102k-142k yearly Auto-Apply 6d ago
Procurement Operations Manager
Cribl 4.1
Remote job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Join our rapidly growing, late-stage startup as a Procurement Operations Manager, where automation and AI are central to how we scale. You'll own and evolve the procurement operating engine - designing highly automated, data-driven workflows, leveraging AI to streamline intake, approvals, renewals, and spend analysis, and continuously improving how procurement supports the business. This is a hands-on role for someone who loves experimenting with automation, applying AI in practical ways, and turning manual, fragmented processes into fast, intelligent, and scalable systems that leadership and teams rely on every day.
As An Active Member Of Our Team, You Will…
Identify and implement opportunities to automate and innovate using AI, improving speed, accuracy, and stakeholder experience
Own and run procurement operations end-to-end, including intake, approvals, contracting workflows, purchase orders, renewals, and vendor lifecycle managementManage, optimize, and continuously improve procurement tooling and integrations, including intake systems, contract workflows, and ERP connections
Ensure high-quality, reliable data across vendors, contracts, renewals, and spend to support reporting and decision-making
Partner closely with Finance, Legal, IT, Security, and People Ops to keep procurement processes smooth, scalable, and well-understood
Drive operational excellence by defining, tracking, and improving procurement KPIs (cycle time, SLA adherence, automation rate, compliance)
Build and maintain live dashboards that provide real-time visibility into procurement performance, spend, and pipeline health
Deliver clear, actionable spend analysis to leadership and business partners, highlighting trends, risks, optimization opportunities, and savings impact
Support vendor onboarding, renewals, and contract amendments in close partnership with the Head of Procurement
Act as a trusted advisor to internal stakeholders, guiding teams through procurement with clarity, speed, and a strong customer mindset
If You've Got It - We Want It
3-5 years of experience in procurement operations, spend analysis, or process-driven roles
Hands-on experience with modern procurement and finance tools, including Zip, NetSuite, and similar platforms
A forward-looking, AI-first mindset - you enjoy automating workflows, experimenting with AI, and continuously improving how work gets done
Strong stakeholder management skills; you're a people person and influencer who can translate data into insights leaders care about
Experience operating in high-growth, fast-moving environments, ideally in tech or SaaS
Comfortable working with data, dashboards, and leadership-facing insights
Salary Range ($86,800-$162,700)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-LK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$86.8k-162.7k yearly Auto-Apply 5d ago
Client Relations Manager
Talent Find Professional
Remote job
Job DescriptionA New Path for People Who Know They're Meant for More
Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress.
If that feels familiar, you're exactly who this opportunity was built for.
At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential.
We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward.
You won't chase uninterested prospects.
You won't cold call.
You won't knock on doors.
Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support.
Responsibilities
Learn and follow our structured systems to deliver a consistent client experience
Connect with individuals who have previously requested information
Hold scheduled phone or virtual consultations
Maintain organized communication with clients and internal teams
Support ongoing client needs with professionalism and reliability
Participate in weekly development meetings and mentorship sessions
Build strong long-term relationships with clients using company-supported outreach
Follow established benchmarks tied to professional development
Qualifications
Customer service or client-facing experience preferred (3+ years ideal, but not required)
Comfortable using digital tools, CRM platforms, and virtual meeting software
Strong communicator with dependable follow-through
Coachable, self-directed, and willing to learn
Professional presentation and strong people skills
Organized, reliable, and able to adapt to client needs
Requirements
Ability to maintain a flexible schedule based on client availability
Reliable smart device, computer, and internet connection
Ability to pass a background check
Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them)
Benefits & Culture
Structured training and ongoing mentorship
Performance-based earning structure with advancement opportunities
Leadership pathways available for consistent performers
Incentive programs available for qualifying team members
Discounted options for personal health and protection programs
Supportive, team-focused culture designed for long-term growth
Flexible scheduling to help you maintain balance
Work Completely From the Comfort of your Home.
Why Talent Find Professional?
Because we believe people grow best when they are supported, guided, and given a clear path forward.
Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful.
If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you.
This IS 1099 Commission Only. This is a remote position.
$46k-85k yearly est. 5d ago
Chief Impact Officer (Remote from New York)
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Chief Impact Officer in New YorkThis role offers the opportunity to lead and expand a company's influence across the corporate social responsibility (CSR) and social impact ecosystem. You will drive strategic partnerships, build thought leadership, and elevate brand visibility while fostering meaningful social impact initiatives. The Chief Impact Officer will collaborate closely with internal teams to align partnership efforts with growth objectives and serve as a public-facing representative across conferences, media, and industry events. This position blends entrepreneurial energy with strategic insight, requiring a balance of relationship-building, creative engagement, and measurable impact execution. The role is remote and ideal for a purpose-driven leader passionate about CSR, ESG, and sustainable social impact.Accountabilities:
Develop and execute a partnership strategy targeting enterprise CSR leaders, Fortune 1000 companies, foundations, and ecosystem partners
Identify, cultivate, and convert high-impact strategic relationships that drive brand visibility, revenue, and long-term growth
Represent the company publicly at conferences, panels, keynote presentations, and media engagements
Collaborate with sales, marketing, and leadership teams to align partnership efforts with overall company objectives
Contribute to thought leadership through publications, podcasts, and other platforms to strengthen the company's reputation
Provide strategic insight on CSR, ESG, and social impact trends to inform product, partnership, and go-to-market strategies
Ensure the company's impact story is authentic, compelling, and resonates with enterprise stakeholders
Requirements:
10+ years of progressive experience in CSR, ESG, sustainability, or social impact leadership within enterprise organizations
Demonstrated success in business development, partnerships, or external-facing leadership roles in the impact space
Established credibility and recognized presence within the CSR and social impact ecosystem
Strong professional network of enterprise CSR leaders, partners, and influencers
Exceptional relationship-building, public speaking, storytelling, and presentation skills
Strategic thinker with creative approaches to audience engagement and partnership development
Comfortable representing the company at high-profile events and media opportunities
Entrepreneurial, self-directed, and energized by building initiatives that deliver measurable social impact
Experience working in fast-paced, startup or high-growth environments
Passion for mission-driven work and leveraging technology to create positive social change
Benefits:
Competitive salary with bonus potential ($180,000-$200,000 DOE)
Health, dental, and vision insurance
Unlimited PTO, holiday, and birthday off
Unlimited Social Impact Time Off (SITO)
Paid annual holiday break between Christmas and New Year's
Mission-aligned company events and volunteering opportunities
Remote, fully flexible work environment
Inclusive startup culture with accelerated career growth and professional development
Participation in culture-building initiatives such as Culture Club and team events
Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$180k-200k yearly Auto-Apply 3d ago
Vendor Manager
Crump Group, Inc. 3.7
Remote job
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The VendorManager is responsible for providing operational oversight, expanded BPO services, and continuous process improvement across all offshore support functions. This role ensures operational efficiency, accuracy, and compliance while serving as the primary liaison between offshore teams, production units,vendors, and internal stakeholders. The VendorManager assists with standardization, supports automation initiatives, and ensures the offshore teams are equipped with the tools, training, and guidance necessary to meet organizational performance expectations. Strong analytical skills, effective communication, and a deep understanding of the insurance industry are essential.Key Responsibilities
Operational Leadership & Oversight
Provide oversight for all offshore operational activities, ensuring service quality, process accuracy, and alignment with organizational standards.
Liaison between key internal stakeholders and offshore partners- including Quality Management, Workforce Management,RelationshipManagement and the COR team.
Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams.
Oversee the maintenance, governance, and accuracy of signature repositories for both Binding and Brokerage divisions.
Assist with troubleshooting, and resolution of automation or system issues, partnering with internal departments to implement sustainable process improvements.
Lead continuous evaluation of workflows to promote operational efficiency, standardization, and error reduction.
Oversee the development, revision, and maintenance of Standard Operating Procedures (SOPs) across all offshore-supported processes.
Provide operational support and administrative oversight for ODEN Policy Terminator functions for offshore teams and multiple internal offices.
Manage onboarding for new markets, retailers, and system users for both offshore and production teams.
Supervise password and credential administration in accordance with company security protocols.
Communicate platform updates, website changes, and moratorium notifications to offshore teams to ensure compliance and operational readiness.
Serve as an escalation point for all global work types.
Provide support to vendors and production teams, ensuring seamless workflow functionality.
Oversee the acquisition and maintenance of offshore user credentials for Loss Run carrier portals and inspection vendor platforms.
Vendor Team Management & Development
Coach and develop offshore teams, ensuring high performance, quality output, and adherence to service standards.
Serve as the primary point of contact for offshore team inquiries, escalations, and operational issues.
Oversee the daily review, reassignment, and workflow management of ImageRight tasks, ensuring accurate routing and timely completion.
Manage the tracking, analysis, and resolution of Q&A items, identifying knowledge gaps and implementing corrective training.
Monitor production performance and ensure offshore teams meet established KPIs, including AHT (Average Handling Time) targets.
Conduct monthly audits of offshore processes and present findings with actionable recommendations to leadership
Investigate and respond to offshore-related issues escalated by production teams, ensuring timely resolution and communication.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
$65k-105k yearly est. Auto-Apply 27d ago
GTM Manager - Public Cloud Utilization Strategy
Lambda 4.2
Remote job
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
*Note: This position requires presence in our San Francisco or San Jose office location 4 days per week; Lambda's designated work from home day is currently Tuesday.
What You'll Do
Develop and own the end-to-end strategy for public cloud utilization, driving maximum ROI, revenue efficiency, and gross margin improvement.
Lead execution of utilization initiatives by aligning cross-functional stakeholders across GTM, Product, Engineering, Marketing, Partnerships, and FP&A.
Diagnose and address root causes of underutilization through targeted solutions - including pricing strategies, GTM motions, sales plays, partnerships, or product enhancements.
Translate utilization strategies into actionable GTM plays and customer engagement plans to accelerate adoption and optimize cloud usage.
Partner with senior leadership to prioritize initiatives, secure alignment, and ensure measurable business outcomes.
Serve as the primary owner and voice of public cloud utilization strategy in executive forums, shaping business direction with data-driven insights.
Prepare and deliver executive-level briefings on utilization performance, pipeline alignment, and financial impact.
Collaborate with C-level leadership to ensure cloud utilization strategy aligns with company growth and operational goals.
Build and maintain dashboards and reporting to provide visibility into public cloud utilization, availability, and revenue impact.
Partner with capacity planning, cloud operations, and FP&A to analyze revenue, cost structures, margin opportunities, and forecast accuracy.
Metrics owned - % Public cloud utilization and associated revenue growth, revenue per unit of cloud capacity consumed, Net Revenue Retention (NRR) tied to cloud services, customer base performance (active, growth, churn), gross margin impact of utilization initiatives, and utilization forecast accuracy (planned vs. actual).
You
Have 7+ years of experience in GTM strategy, business operations, or cross-functional leadership roles within public cloud, SaaS, or infrastructure organizations.
Possess a strong ability to influence senior executives and communicate actionable insights in board-level and C-suite settings.
Demonstrate a proven track record of developing strategies, securing buy-in, and leading execution with measurable outcomes.
Bring strong financial and analytical acumen, with the ability to link utilization metrics directly to growth, margin, and profitability.
Have cross-functional leadership experience, collaborating effectively with GTM, Product, Engineering, and Finance teams.
Are comfortable driving complex, high-impact programs across multiple stakeholder groups.
(Preferred) Hold an MBA or equivalent experience in cloud business strategy and operations.
(Plus) Bring product or program management experience in a cloud infrastructure context.
Nice to Have
Experience in the machine learning or computer hardware industry
Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
Founded in 2012, with 500+ employees, and growing fast
Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
Our values are publicly available: *************************
We offer generous cash & equity compensation
Health, dental, and vision coverage for you and your dependents
Wellness and commuter stipends for select roles
401k Plan with 2% company match (USA employees)
Flexible paid time off plan that we all actually use
A Final Note:
You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.
Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
$87k-132k yearly est. Auto-Apply 60d+ ago
GTM Manager - Public Cloud Utilization Strategy
Lambda Labs
Remote job
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
* Note: This position requires presence in our San Francisco or San Jose office location 4 days per week; Lambda's designated work from home day is currently Tuesday.
What You'll Do
* Develop and own the end-to-end strategy for public cloud utilization, driving maximum ROI, revenue efficiency, and gross margin improvement.
* Lead execution of utilization initiatives by aligning cross-functional stakeholders across GTM, Product, Engineering, Marketing, Partnerships, and FP&A.
* Diagnose and address root causes of underutilization through targeted solutions - including pricing strategies, GTM motions, sales plays, partnerships, or product enhancements.
* Translate utilization strategies into actionable GTM plays and customer engagement plans to accelerate adoption and optimize cloud usage.
* Partner with senior leadership to prioritize initiatives, secure alignment, and ensure measurable business outcomes.
* Serve as the primary owner and voice of public cloud utilization strategy in executive forums, shaping business direction with data-driven insights.
* Prepare and deliver executive-level briefings on utilization performance, pipeline alignment, and financial impact.
* Collaborate with C-level leadership to ensure cloud utilization strategy aligns with company growth and operational goals.
* Build and maintain dashboards and reporting to provide visibility into public cloud utilization, availability, and revenue impact.
* Partner with capacity planning, cloud operations, and FP&A to analyze revenue, cost structures, margin opportunities, and forecast accuracy.
* Metrics owned - % Public cloud utilization and associated revenue growth, revenue per unit of cloud capacity consumed, Net Revenue Retention (NRR) tied to cloud services, customer base performance (active, growth, churn), gross margin impact of utilization initiatives, and utilization forecast accuracy (planned vs. actual).
You
* Have 7+ years of experience in GTM strategy, business operations, or cross-functional leadership roles within public cloud, SaaS, or infrastructure organizations.
* Possess a strong ability to influence senior executives and communicate actionable insights in board-level and C-suite settings.
* Demonstrate a proven track record of developing strategies, securing buy-in, and leading execution with measurable outcomes.
* Bring strong financial and analytical acumen, with the ability to link utilization metrics directly to growth, margin, and profitability.
* Have cross-functional leadership experience, collaborating effectively with GTM, Product, Engineering, and Finance teams.
* Are comfortable driving complex, high-impact programs across multiple stakeholder groups.
* (Preferred) Hold an MBA or equivalent experience in cloud business strategy and operations.
* (Plus) Bring product or program management experience in a cloud infrastructure context.
Nice to Have
* Experience in the machine learning or computer hardware industry
Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
* Founded in 2012, with 500+ employees, and growing fast
* Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
* We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
* Our values are publicly available: *************************
* We offer generous cash & equity compensation
* Health, dental, and vision coverage for you and your dependents
* Wellness and commuter stipends for select roles
* 401k Plan with 2% company match (USA employees)
* Flexible paid time off plan that we all actually use
A Final Note:
You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.
Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
$92k-130k yearly est. 60d+ ago
Client Relations Manager (Remote or Assigned to one of our Regional Offices)
Taurus, LLC 4.6
Remote job
Job DescriptionDescription:
Join The Best. Be The Best. Bull Speed Ahead!
Client RelationshipManager (Remote, USA):
We are looking for a Client RelationshipManager who thrives on customer service, building relationships to drive sales and exceeding targets and goals. This strategic role involves significant engagement with NFIP Direct agencies within assigned FEMA region(s). You will collaborate closely with the Taurus team to deliver industry-leading resources that empower agents to expand their NFIP Direct book of business. You do not need previous experience to be considered! If you're a dynamic individual who is motivated by building relationships to influence sales with a passion for building strong partnerships and driving market growth, we want you to apply!
The starting range for this position is $50,000 - $70,000 DOE. We offer a generous benefits package that includes medical and dental insurance, HSA, FSA, vacation, paid holidays, paid parental leave, and a 401(k) plan. This is a remote position.
Screening Begins Immediately.
Why work for us? We're not just redefining insurance - we're revolutionizing it. With the industry's only fully integrated insurance management solution, we're setting the pace for innovation, and we're not stopping there. Taurus Services is propelling forward, Bull Speed Ahead, leading the charge in providing unparalleled solutions across various industries.
Requirements:
Qualifications to be considered for this Position:
Bachelor's Degree.
Strong relationship-building & communication.
Persuasive sales & negotiation skills.
Travel up to 40% required.
Preferred Skills to Stand Out:
• 1 to 2 years of insurance experience - field sales or insurance sales
• Flood industry knowledge.
• Previous success in a quota/sales goals environment.
This position is either remote or assigned to one of our regional offices located in Metro D.C., Overland Park KS, Tampa FL, or Kalispell, MT based on your location. This will be discussed in more detail during the interview.
$50k-70k yearly 16d ago
CX Vendor Manager
Coinbase 4.2
Remote job
Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our mission. Our team is dedicated to eliminating customer challenges, empowering our global user base via self-service and automation, and optimizing customer support interactions to build an effortless experience. More specifically, the CX Operations team is dedicated to providing world class support and client services across our entire suite of products.
We are seeking a highly skilled and experienced VendorManager to oversee and manage third-party vendors within the Consumer domain for our Business Process Outsourcing (BPO) operations. The ideal candidate will possess in-depth knowledge of Consumer support requirements,vendormanagement best practices, and a proven track record of effectively managingvendorrelationships. This role plays a critical part in ensuring adherence to regulatory and quality standards and operational excellence within our organization.
What you'll be doing (ie. job duties):
Performance and relationshipmanagement of BPO Vendors
Generate insights and present it to Vendors and Internal stakeholders
Create and/or execute strategies to improve vendor performance
Ensure vendors are compliant with Coinbase requirements policy wise and contractually
Find solutions to performance related problems with a Lean Six Sigma mindset
Drive continuous improvements and quality performance of partner metrics such as quality (CSAT, Resolution Rate, FCR), productivity, staffing, training, attrition, and efficiency.
Hold vendors accountable to executing Coinbase operational excellence & contractual standards
Participate with cross-functional teams in strategic decisions designed to meet quality and service goals
Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and conclusive solutions
Identify improvement opportunities through building mechanisms that will uncover improvement opportunities, build effective solutions to improve ideally automation or digitisation
Travel 30 - 40%
What we look for in you (ie. job requirements):
5+ years of relevant vendormanagement or Consumer/Compliance Operations experience
Experience leading BPO operations (preferably in the Compliance space) or directly relevant Compliance Operations (Financial sector)
Excellent communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external audiences
Proven ability to lead and coordinate multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact
Demonstrated ability to use data to drive operations improvements
Extensive understanding of the organization's business operations and industry
Knowledgeable of emerging trends and industry practices
Nice to haves:
Experience using BI tool such as Looker and Salesforce
SQL experience a plus
Green Belt or Black Belt Six Sigma certification
PMP certification
Experience with and/or keen interest in cryptocurrency
ID# P74419
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision)
Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:€106.100-€106.100 EUR
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment
. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$56k-93k yearly est. Auto-Apply 35d ago
Manager Licensure and Education Strategy
American Dental Association 4.7
Remote job
Who We Are: It all starts with purpose.
We are a purpose-driven nonprofit with a dynamic staff culture.
With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA's headquarters is located just steps from Chicago's Magnificent Mile and close to public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Maryland area.
We were named a Top Workplace by the Chicago Tribune in 2019 and 2021! Come join our team!
Job Responsibilities:
The Manager of Licensure and Education Strategy will lead,manage, and analyze key initiatives related to dental education and licensure, exercising independent judgment and decision-making to drive strategic objectives. This role oversees the ADA's licensure activities, including licensure maps, workforce trends, and services provided to members, dental students, and state dental associations.
This position plays a strategic role in supporting and guiding the Council on Dental Education and Licensure (CDEL) by developing agendas, coordinating meetings,managing follow-up activities, and preparing reports and minutes. The role requires critical analysis of trends in dental licensure and education, with responsibility for identifying key developments, assessing their impact, and providing well-informed recommendations to leadership.
Additionally, this role serves as a content expert on dental education and licensure matters, responding to inquiries from members, the public, and internal ADA stakeholders. The position is responsible for driving policy development and revision, ensuring that initiatives align with the Council's goals and objectives. It also manages the day-to-day operations of the Council while actively participating in agile team initiatives to support ADA's broader strategic goals.
This role operates with a high degree of autonomy, making independent decisions on program initiatives, research priorities, and procedural improvements while ensuring alignment with the ADA's strategic forecast and policies.
Must Have:
Bachelor's degree or experience in lieu of degree
5 years professional experience (or 9 years in lieu of a degree) in the dental industry, such as academia and/or a dental practice
A strong understanding of dental education, licensure matters, accreditation, or workforce dynamics
Must have verbal communication, writing, analytical, collaboration, a self-starter, prioritization, proofreading, interpersonal, customer service, and listening skills
Proficiency in M365 (MS Office)
Travel 3+ times a year, 1-3 nights per trip, for council meetings and annual meetings
Position may require before or after hours work and may require weekend work
Nice to Have:
Experience collaborating with and managing groups of 20+ individuals, including both internal stakeholders and external communities of interest, such as dental educators, licensing authorities, and professional organizations
Just a few of the benefits offered to employees:
Promotes Work/Life Balance
Work remotely
Health insurance/ dental reimbursement plan
Ample Paid time off
401(k)
Pension
Flexible Spending Account
Life insurance
Tuition reimbursement
Paid Parental Leave
Pet Insurance
Student Loan Refinance
2 days off to work at a charity event of your choice
The ADA values a variety of backgrounds and experiences and is committed to providing equal employment opportunities to qualified job candidates. The ADA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status or any other characteristic.
The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at ******************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
$89k-125k yearly est. 25d ago
Security Program Manager
Oneleet
Remote job
Oneleet is on a mission to revolutionize the industry. We make cybersecurity easy, effective, and painless through a comprehensive platform that helps companies build,manage, and monitor their cybersecurity programs.
Backed by Y Combinator (S22) and top-tier VCs, our founding team brings over a decade of penetration testing and cybersecurity experience. Join our remote-first crew of opinionated rebels building a category-defining company to fix a broken, fragmented industry.
Who we're looking for:
We value passionate self-starters with a growth mindset and a bias for action and personal accountability. If you love solving hard problems, thrive in ambiguity, and want to make a real impact, you'll fit right in.
We're especially drawn to:
Rebels with a cause - frustrated with the status quo and eager to disrupt it.
Opinionated (but not obstinate) builders - decisive yet collaborative, who help us move fast.
Clear communicators - who own their ideas and follow through.
Our mission is simple: make effective cybersecurity painless. We believe cybersecurity should empower, not burden. This belief unites our team and drives every decision we make.
If you're ready to challenge the status quo and help shape the future of cybersecurity, we'd love to meet you.
The Security Program Manager is part vCISO & part account manager. You will work with our customers from the start to asses their current security/compliance framework, provide guidance and recommendations for improvements, and work with clients to implement recommendations. You're passionate about security, and enjoy sharing your knowledge with not only our customers but your colleagues.
Key Responsibilities
Conduct initial consultation calls with new clients to assess their current security posture, infrastructure stack, compliance requirements and overall objectives.
Provide guidance and recommendations for improving client security posture
Develop high-level security programs consisting of technical, operational and administrative controls based on industry frameworks and client needs.
Collaborate with clients to customize and refine the security program to match their specific use cases.
Communicate with clients and stakeholders to ensure smooth and efficient security program creation
Liaise with auditors to ensure clients' security programs align with auditors' expectations
Maintain expertise across a range of security frameworks, control types, and technologies including NIST, SOC2, ISO27001, CMMC, AWS, Azure, GCP, Kubernetes, Docker, Terraform, and more.
Provide feedback to Oneleet's engineering team to inform development of integrations, solutions, and products that deliver on client needs.
Be highly technical, learn new technologies quickly, and translate security concepts into implementations.
Partner with internal teams to translate security programs into implementations consisting of policies, procedures, configurations and software integrations.
Requirements
3+ years in an information security role
Broad knowledge of security best practices, frameworks, control types, and relevant technologies.
Ability to understand client infrastructure and map security controls to meet compliance goals.
Strong analytical skills to evaluate environments and determine appropriate safeguards.
Excellent verbal and written communication skills.
Self-driven with the ability to work independently and move fast in a startup environment.
Willingness to go the extra mile to meet tight deadlines and deliver results.
Why Oneleet?
At Oneleet, you'll join a tight-knit team of rebels redefining the cybersecurity industry. We move fast, own our work, and challenge outdated models to make security effortless and effective for companies.
Here's what makes us special:
We value impact over titles, autonomy over micromanagement, and clarity over jargon.
You'll tackle meaningful, hard problems with real-world consequences.
You'll work with smart, kind, and ambitious teammates who lift each other up.
Perks & Benefits
Comprehensive health & welless benefits
Competitive comp & equity
Generous PTO, including floating holidays to honor what matters most to you
Flexible, remote work culture
Quarterly off-sites to cool places (Amsterdam, Italy, etc).
Remote-First & Global Hiring
We're a remote-first company and hire globally in regions where we can legally engage talent-either directly or via our employer-of-record (PEO) partner. If you're based outside the U.S., we'll explore the most compliant hiring arrangement for your location.
U.S. Hiring & E-Verify
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$96k-138k yearly est. Auto-Apply 60d+ ago
Vendor Marketplace Manager
Teambuilding.com
Remote job
About the Role
We're hiring a remote Vendor Marketplace Manager to champion the vendor side of our marketplace end-to-end.
This role is responsible for driving vendor acquisition, sales, renewals, and ongoing quality across our vendor ecosystem. You'll have primary accountability for vendor growth KPIs and the day-to-day steward of vendorrelationships, enablement, and performance.
Most vendors discover us, evaluate the opportunity, and sign up directly through our website. This role exists to ensure that flow works exceptionally well, and to step in when vendors want guidance, clarity, or a higher-touch experience before going live.
While this role does not initially have direct reports, it operates at a manager level, with full accountability for outcomes and close collaboration with Sales, Marketing, and the executive team.
This is a high-impact role with direct influence on marketplace revenue and experience quality.
This role reports to the Managing Director with direction and input from the CEO.
What You'll Do
Vendor Acquisition (Marketing-Led Growth)
Own vendor acquisition strategy across inbound and outbound channels.
Optimize the vendor journey from first touch → self-serve signup → live listing.
Partner with Marketing on vendor-facing messaging, content, and campaigns.
Analyze funnel performance and identify conversion opportunities.
Vendor Onboarding & Enablement
Ensure vendors can successfully self-serve onboarding with minimal friction.
Own vendor onboarding resources, education, and success guidance.
Step in for higher-touch conversations when vendors want to talk before going live.
Continuously improve clarity, expectations, and vendor readiness.
VendorRelationships & Quality Management
Serve as the primary relationship owner for active vendors.
Monitor vendor quality, responsiveness, and event outcomes.
Proactively address quality issues,vendor risks, and experience gaps.
Collect vendor feedback and partner internally to improve the platform.
Vendor Community & Retention
Build and maintain a strong, engaged vendor community.
Support long-term vendor retention and renewals.
Encourage best practices and high-quality experiences across vendors.
Identify opportunities to deepen vendor engagement over time.
Cross-Functional Collaboration & Reporting
Work closely with Marketing, Sales, Operations, and Leadership.
Own vendor marketplace KPIs and reporting.
Share insights and recommendations to improve vendor growth and quality.
Represent the vendor perspective in planning and decision-making.
KPIs You'll Own
Vendor Acquisition & Conversion
Number of new vendor leads.
Vendor signup conversion rate (lead → live vendor).
Time from signup to live listing.
Vendor Growth & Retention
Number of vendors activated.
Number of vendors renewed.
Vendor retention rate.
Vendor Quality & Experience
Average team building score across vendors.
NPS score for vendor-hosted events.
Average response time to existing vendors.
(KPIs will evolve as the marketplace scales and matures.)
Required Experience
4-7+ years experience in marketplaces, partnerships, account management, or B2B sales.
Proven ability to own a funnel and hit growth targets.
Strong relationship-building and negotiation skills.
Comfortable working cross-functionally and with senior leadership.
Highly organized, data-informed, and proactive.
Preferred Qualifications
Startup or high-growth environment experience preferred.
Why Join Us
High-ownership role with direct impact on revenue and marketplace quality.
Opportunity to shape and scale a growing vendor ecosystem.
Close collaboration with leadership and influence over strategy.
Requirements
Authorized to work in the US.
This position is remote. You must have regular and reliable access to high speed internet and a stable work environment.
Available to work with team members across a range of time-zones, with a primary focus on U.S. Time Zones.
Compensation
$80,000 annual salary + up to 10% annual performance-based bonus.
Benefits
100% work remotely.
100% Employer Paid Health Insurance for employee.
100% Employer Paid Dental Plan.
100% Employer Paid Vision Plan.
401K - 100% Employer match up to 1% of compensation.
Parental Leave - Up to 6 weeks paid (30 days) based on length of employment.
Over $2,000 annual spending account towards a healthy lifestyle, meals for meetings, coffee, etc.
$50/month Internet Reimbursement ($600/yr).
Tech package (new Apple computer and up to $350 funds for a home office upgrade).
Additional benefits like FSA, HSA, Health Advocacy, Short Term and Long Term Disability Insurance, etc.
10 PTO days.
5 Sick days.
9.5 Company Holidays.
Birthday off.
$80k yearly Auto-Apply 13d ago
Vendor Manager, Service Network
Extend A Care for Kids 3.5
Remote job
About Extend:
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
Job Summary:
The VendorManager, Service Network is responsible for the strategic oversight and operational management of our repair network. Our repair network consists of service partners and independent technicians across several product categories, such as furniture, appliances, jewelry, consumer electronics, and more. The VendorManager will contribute to key company objectives such as growth, profitability, and customer satisfaction, through the effective management of our service network quality, cycle times, and cost severity. Responsibilities include developing and expanding the service network,managing service provider relationships, conducting vendor negotiations, and implementing business development strategies, all with a central emphasis on delivering superior customer service, quality, and cost. This role directly oversees service network day-to-day operations and strategic initiatives, utilizing skills in analytical problem-solving and process improvement to ensure delivery of department and company objectives. A comprehensive understanding of third party vendormanagement is required and experience in field service operations is desired.
Key Responsibilities:
Strategic Leadership & Operations:
Lead, direct, and coordinate the daily operations of our repair network
Ensure the achievement of company growth, customer satisfaction, and profitability objectives, with a specific focus on cost severity, cycle times, and service quality
Define and execute a strategic vision for our service operations, continuously identifying opportunities to innovate and drive an industry-leading customer experience
Network Development:
Strategically expand service network coverage to meet evolving service area and business demands
Lead the identification, qualification, and onboarding of new service partners
Conduct negotiations on pricing and partnership agreements, aligning with service needs and balancing profitability and performance targets
Network Management
Cultivate and maintain strong, collaborative relationships with service partners
Act as the primary relationshipmanager, engaging with service partners on a regular cadence to address challenges, share insights, and drive mutual success
Partner with service partners to identify and execute against opportunities to improve servicing outcomes
Reporting and Performance Management
Develop and manage a robust servicing scorecard, including the creation of key performance metrics (KPIs), trend analysis, and facilitation of regular business reviews
Identify, design, and implement business strategies and solutions to improve operational processes and capabilities, while enhancing customer experience, quality, and managing costs
Qualifications:
Bachelor's degree or an equivalent combination of education and practical experience.
5 - 7 years of direct supervisory or management experience in a related field.
Expertise in third-party network management is required.
Exceptional interpersonal, customer service, and negotiation skills.
Strong written and verbal communication skills.
Strong organizational and time management skills.
Proficiency in data analysis and reporting tools (e.g., Excel, PowerBI, Tableau).
Results-oriented mindset with a focus on achieving and exceeding targets.
Problem-solving skills with a proactive approach to identifying and resolving issues.
Self-starter who is resourceful and comfortable building solutions from the ground up.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
Working Conditions:
Fully remote position
Travel: Occasional travel as needed for network relations,management, and development.
Expected Pay Range: $65,000 - $90,000 per year salaried*
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.
Life at Extend:
Working with a great team from diverse backgrounds in a collaborative and supportive environment.
Competitive salary based on experience, with full medical and dental & vision benefits.
Stock in an early-stage startup growing quickly.
Generous, flexible paid time off policy.
401(k) with Financial Guidance from Morgan Stanley.
Extend CCPA HR Notice
$65k-90k yearly Auto-Apply 60d+ ago
Vendor Manager
CRC Group 4.4
Remote job
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The VendorManager is responsible for providing operational oversight, expanded BPO services, and continuous process improvement across all offshore support functions. This role ensures operational efficiency, accuracy, and compliance while serving as the primary liaison between offshore teams, production units,vendors, and internal stakeholders. The VendorManager assists with standardization, supports automation initiatives, and ensures the offshore teams are equipped with the tools, training, and guidance necessary to meet organizational performance expectations. Strong analytical skills, effective communication, and a deep understanding of the insurance industry are essential.Key Responsibilities
Operational Leadership & Oversight
Provide oversight for all offshore operational activities, ensuring service quality, process accuracy, and alignment with organizational standards.
Liaison between key internal stakeholders and offshore partners- including Quality Management, Workforce Management,RelationshipManagement and the COR team.
Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams.
Oversee the maintenance, governance, and accuracy of signature repositories for both Binding and Brokerage divisions.
Assist with troubleshooting, and resolution of automation or system issues, partnering with internal departments to implement sustainable process improvements.
Lead continuous evaluation of workflows to promote operational efficiency, standardization, and error reduction.
Oversee the development, revision, and maintenance of Standard Operating Procedures (SOPs) across all offshore-supported processes.
Provide operational support and administrative oversight for ODEN Policy Terminator functions for offshore teams and multiple internal offices.
Manage onboarding for new markets, retailers, and system users for both offshore and production teams.
Supervise password and credential administration in accordance with company security protocols.
Communicate platform updates, website changes, and moratorium notifications to offshore teams to ensure compliance and operational readiness.
Serve as an escalation point for all global work types.
Provide support to vendors and production teams, ensuring seamless workflow functionality.
Oversee the acquisition and maintenance of offshore user credentials for Loss Run carrier portals and inspection vendor platforms.
Vendor Team Management & Development
Coach and develop offshore teams, ensuring high performance, quality output, and adherence to service standards.
Serve as the primary point of contact for offshore team inquiries, escalations, and operational issues.
Oversee the daily review, reassignment, and workflow management of ImageRight tasks, ensuring accurate routing and timely completion.
Manage the tracking, analysis, and resolution of Q&A items, identifying knowledge gaps and implementing corrective training.
Monitor production performance and ensure offshore teams meet established KPIs, including AHT (Average Handling Time) targets.
Conduct monthly audits of offshore processes and present findings with actionable recommendations to leadership
Investigate and respond to offshore-related issues escalated by production teams, ensuring timely resolution and communication.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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