Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals.
Ideal Candidate
3+ years of experience in commercial roofing and sheet metal service
Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR
Well-versed in maintenance and repair of all commercial roofing systems
A good work ethic with a drive for quality results
Excellent decision-making and communication skills
Responsibilities
Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing
Develop and grow service business, maintaining customer base and increasing market share with new customers
Sell repair, maintenance, and re-roofing services
Recommend and sell roofing maintenance plans
Maintain communication with customers and ensure customer satisfaction
Manage and mentor service technicians
Oversee training of service technicians
Responsible for ongoing safety training and adherence to safety policy of service crews
Monitor quality and expediency of work
Compensation
Top pay commensurate with experience
Company-funded retirement plan
Bonus opportunity
Health insurance
Paid vacation and holidays
Access to company vehicle
The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.
$57k-80k yearly est. 1d ago
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Assistant Store Manager
Bootbarn, Inc. 4.2
Manager job in Wilmington, NC
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
Assess and communicate localized customers' needs to Store Manager.
Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Possess well-developed business acumen and understands all aspects of the store's operations.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Additional duties as assigned by District Manager or Store Support Center partners.
QUALIFICATIONS
Associate's Degree and/or 2 to 4 years of experience in retail store management
Experience managing direct reports and leading teams in a selling environment.
Strong organizational and time management skills with the ability to manage multiple priorities.
Strong communication, customer service, time management and organizational skills.
Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
Flexibility with scheduling and willing to work extended hours when necessary.
Up to 15% travel to support local stores, as needed.
COMPETENCIES
Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
Paid Time Off plan for year-round Boot Barn Partners.
Medical, Dental, Vision and Life Insurance.
401(k) plan with generous company matching.
Flexible schedules and work/life balance.
Opportunities for growth at every level -- we are opening 50+ new stores each year.
Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking, and squatting more than fifty percent of the work shift.
Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
Ability to use a ladder and/or step stool occasionally.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with partners and customers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
$38k-46k yearly est. 2d ago
Assistant Store Manager - Chico's
Chico's FAS, Inc. 4.1
Manager job in Wilmington, NC
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
Motivates and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Manager to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Assists in recruiting, hiring and developing a high performing team.
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assesses and coaches store team on performance.
In partnership with the SM, resolves human resources issues in a timely and effective manner.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High School diploma or equivalent
2+ years of retail management experience preferred
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Able to learn or adapt to technology provided by the company
Proven excellent customer service skills with statistical track record in all areas of sales and leadership
Strong organizational skills and ability to multi-task in a fast-paced environment
Strong leadership qualities, training and team building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0466 Mayfaire Towne Centre
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$42k-49k yearly est. 2d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Manager job in Wilmington, NC
ASSISTANT MANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$40k-57k yearly est. 6d ago
Engineering Support Manager
Vantaca
Manager job in Wilmington, NC
Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
* Growing 100% year-over-year
* Our AI product (HOAi) went from $0 to millions in months
* Backed by Cove Hill Partners and JMI Private Equity
* 6M+ doors on our platform, displacing legacy systems
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview
The Engineering Support Manager will lead our support engineering team to deliver exceptional client service through efficient ticket resolution and proactive support strategies. This role is critical in maintaining strong relationships with banking partners while ensuring our support operations meet and exceed SLA requirements. The Engineering Support Manager will drive continuous improvement in ticket resolution processes, manage and develop support engineering staff, and serve as a key liaison between clients, banking partners, and internal engineering teams.
This position offers the opportunity to make a significant impact on client satisfaction while building and leading a high-performing technical support organization.
Accountability Key Initiatives
* Drive improvement in ticket resolution times and client satisfaction metrics
* Ensure consistent achievement of ticket SLAs across all priority levels
* Develop and implement proactive support strategies to reduce incoming ticket volume
* Build strong communication channels with banking partners and key clients
* Lead, mentor, and develop the support engineering team
Expectations for Success
* Achievement of 95%+ SLA compliance across all ticket categories
* Reduction in average ticket cycle time by 20% year-over-year
* Decrease in open ticket backlog and aging tickets
* Client satisfaction scores of 4.5+ out of 5.0
* Team member retention and development metrics
* Successful implementation of proactive support initiatives resulting in reduced ticket volume
Core Values
* Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
* Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
* Accountability Starts with Me: Notices problems and takes personal action to solve them.
* Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
* Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Responsibilities
* Manage daily support engineering operations, including ticket queue management, prioritization, and resource allocation
* Monitor and report on key metrics including ticket SLAs, cycle times, open ticket counts, and resolution rates
* Establish and maintain strong relationships with banking partners, conducting regular review meetings and addressing escalations
* Develop and implement proactive support strategies, including knowledge base improvements, client training, and preventive maintenance programs
* Lead, coach, and develop support engineering team members, conducting regular 1:1s, performance reviews, and career development planning
* Collaborate with Product and Engineering teams to advocate for supportability improvements and client needs
* Create and refine support processes, documentation, and standard operating procedures
* Manage escalations and serve as point of contact for critical client issues
* Analyze support trends to identify areas for product improvement and process optimization
* Participate in hiring, onboarding, and training of new support engineering team members
Requirements
* 5+ years of experience in technical support or engineering roles, with at least 2 years in a leadership position
* Strong understanding of SLA management, ticket systems, and support metrics
* Experience with banking/financial services or B2B SaaS environments preferred
* Proven track record of improving support operations and client satisfaction
* Excellent communication skills with ability to interface effectively with technical teams, clients, and executive stakeholders
* Strong analytical and problem-solving skills with data-driven decision-making approach
* Experience with support ticketing systems (e.g., Jira, ServiceNow, Zendesk)
* Technical background with understanding of software development, databases, and troubleshooting methodologies
* Demonstrated ability to lead and develop technical teams
* Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
Why You Should Join Our Team
* Our eNPS is +68! (Google it, that is great).
* Benefits: Medical, Dental, and Vision kick in day one.
* Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
* 401K with Company Match.
* Remote Flexible - come to the office when needed.
* Great parental leave benefits.
* Named on Inc 5000 list of America's Fastest Growing Private Companies.
* Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
* Winner of Coastal Entrepreneur Award, Technology Category.
* Active employee-led Culture Committee.
* Ongoing industry and professional development trainings available to all employees.
* Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
* We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
$63k-106k yearly est. 60d+ ago
District Manager
SROA Property Management, LLC
Manager job in Jacksonville, NC
Job Description
Become the newest member of our exciting team at SROA Capital as we redefine self-storage!
At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row.
SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.
The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers.
Duties and Responsibilities
Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals.
Ensure each store achieves its targeted revenue projections.
Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth.
Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program.
Conduct regular property audits, ensuring properties are safe and meet all company operational standards.
Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention.
Develop the skills of store managers to ensure maximum profit potential.
Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers.
Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling.
Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management.
Respond to customer inquiries in a timely manner and address their concerns quickly.
Maintain a high level of orderliness throughout the stores by means of exemplary leadership.
Qualifications
Associates Degree in a related field or equivalent combination of education and experience.
Previous multi-unit storage management experience.
Minimum of 5 years in a supervisory position.
Proven leadership experience in hiring, training, and retaining teams of hourly employees.
Ability to visit multiple properties within a district.
Strong financial, analytical, and time management skills.
Proficient with Word and Excel and web-based systems.
Proven results with the ability to drive revenue and control expenses to budget.
Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers in person, in writing, and over the phone.
Must be available to occasionally provide support to employees on weekends and select holidays, as needed.
SROA Offers:
Company Car
Competitive pay with bonus potential
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
$81k-129k yearly est. 8d ago
General Manager
Jf Fitness Partners
Manager job in Wilmington, NC
Club Role: General Manager (GM)
General Manager
Job Description: The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. He/she will serve as the “Mayor” of our club.
Special Skills
· Excellent written and verbal communication
· Creative management techniques
· Strong organizational skills
· Strong leadership skills
· Strong administrative skills
· Strong customer service skills
· Strong computer skills
Responsibilities:
Administration/Organization
· Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
· Communicate and implement club policies and procedures to employees.
· Encourage staff to work as a team and be productive.
· Illustrate an ability to make effective decisions.
· Recruit and hire the highest possible caliber of staff.
Sales/Revenue Management
· Demonstrate the ability to lead, motivate, and manage a team.
· Achieve desired sales goals.
· Achieve desired revenue goals thru the leadership and motivation of employees.
· Implement and support company programs and promotion to help generate new sales leads for optimum new membership and personal training growth.
· Ensure that the team maintains proper tracking forms and the daily leads.
· Ensure that all promotions are effectively communicated to your team and all other appropriate staff.
· Ensure ongoing prospecting and generation of new prospective members.
· Ensure that the staff has a high level of knowledge about the club's programs, facilities and equipment.
· Emphasize importance of staff involvement in the community and neighborhood.
Personal Training/Revenue Management
· Demonstrate ability to lead, motivate and manage personal training department.
· Achieve desired personal training revenue and session production goals.
· Achieve desired revenue and production results thru the leadership and motivation of employees.
· Implement and support company programs and promotion to help generate new PT client acquisition for optimum member base penetration.
· Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold.
· Ensure Personal Training team follows proper procedures in session redemption.
· Oversee PT manager in ensuring all components of departmental objectives are satisfied.
Operations
· Coordinate and work within club support functions of Fitness, Sales, Accounting.
· Support personnel related problems or difficulties by following club procedure and documentation.
· Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.
· Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
· Ensure the club meets standards for cleanliness, maintenance, safety, and security.
· Conduct weekly detailed inspection of the club with Maintenance utilizing cleaning checklist and forward information to appropriate staff.
· Ensure visible maintenance items are repaired promptly, proper signage is posted and, if possible, out of service equipment removed from the floor.
· Reinforce to staff that cleanliness is everyone's responsibility, not just the maintenance staff.
· Ensure proper inventory of maintenance parts.
· Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist.
· Assist in the processing/submission and approval of payroll.
· Ensure entire staff goes through the required On-boarding process; assist in the tracking of on-boarding.
· Ensures Crunch U training platform is being completed in a timely manner for all new personnel.
· Ensure all cost of goods and shrink is managed through established inventory process.
Financial
· Exhibit an understanding of budgets.
· Establish controls of expenses and purchasing of club supplies.
· Display an ability to keep expenses at or below budget.
· Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget.
Leadership/Motivation
· Serve as a role model for employees.
· Communicate effectively by holding weekly and individual meetings with all key club personnel.
· Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment.
· Oversee, support, direct and develop department heads.
· Conduct Annual Performance Reviews for club level employees.
Profit Centers
· Illustrate an ability to drive profit at a club level such as personal training, retail, etc.
· Monitor flagged check-ins to increase revenue and collections.
· Demonstrate an ability to increase revenue per member.
· Monitor staff contribution to the profit margins and make necessary adjustments/changes needed.
Meetings
· Monthly or Weekly Department Meetings
· Employee Training Meetings
· Daily “One Minute Meetings” with club staff
· Daily Personal Training Manager Meeting
· Weekly Club Management Meeting
· Annual Performance Evaluations
Accountability
· Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
· Oversees expense goals by managing payroll and general and administrative expenses.
· Ensure that the club meets Crunch standards for cleanliness, maintenance, safety, security and physical plant operations.
· Keep current in knowledge of key competitors.
· Conduct frequent walk through of the club.
Measurement Standards
· Successful management of all financial budgetary goals.
· Ensure standards of club's cleanliness and customer service excellence.
· Demonstrate professionalism by leading by example.
· Membership retention.
· Timely completion of assigned tasks and projects.
· Follow all policies and procedures.
· Leadership development with next generation employees.
· Above description may be subject to change or alteration at any time.
$46k-88k yearly est. 7d ago
General Manager
Homecourt Hospitality Management
Manager job in Wilmington, NC
Are you a passionate hospitality professional looking for an opportunity to make your mark in the industry as a
General Manager
of a full service hotel? If so, we have the perfect role for you! We are looking for an experienced and enthusiastic General Manager to lead our full service hotel and help us deliver an excellent guest experience. As our General Manager, you will be responsible for overseeing all aspects of our hotel operations, from guest services, to housekeeping, to food and beverage, while ensuring that our guests have an enjoyable and memorable stay. You will also work closely with our sales and marketing teams to ensure that our hotel is consistently promoted and generating new business. If you have a track record of success in hotel management and a passion for exceptional customer service, we invite you to apply!
Job Responsibilities
Develop and implement strategic plans to maximize profits and enhance customer satisfaction
Oversee all operations of the hotel, including staff management, budgeting, and financial reporting
Maintain excellent relationships with hotel staff, guests, and vendors
Ensure that hotel staff are properly trained and have the necessary resources to perform their job duties
Monitor all hotel departments to ensure they are meeting service standards
Develop and maintain a marketing strategy to promote the hotel
Respond to customer complaints in a timely and professional manner
Monitor the competition and identify areas of opportunity
Manage the hotel's budget and financial goals
Ensure compliance with local, state, and federal regulations
Oversee all hiring, training, and disciplinary processes for staff
Implement policies and procedures to ensure safety and security of staff and guests
Maintain accurate records of the hotel's financials
Oversee the development of new hotel services and products.
Requirements
Proven experience as a General Manager in the hospitality industry
Excellent communication and interpersonal skills
The ability to motivate and lead a team
Strong problem-solving and decision-making skills
Knowledge of hotel operations and procedures
Understanding of budgeting and cost control
An eye for detail and the ability to troubleshoot
Familiarity with computer systems such as Microsoft Office
A commitment to providing exceptional customer service
Ability to think and act quickly in response to customer needs
Ability to resolve conflicts and maintain a positive attitude
Ability to work with a diverse group of staff and guests
Willingness to work flexible hours including evenings and weekends
$46k-88k yearly est. 3d ago
General Manager
Broad River Retail
Manager job in Wilmington, NC
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.
DAY IN THE LIFE AS THIS MEMORY MAKER:
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
This is an in-store position that is primarily performed on the sales floor and customer facing.
Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Salary is based on numerous factors, including experience, knowledge and skill.
Performance based bonus potential.
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Qualifications
WHAT YOU'LL NEED TO SUCCEED:
Minimum 5 years of experience in furniture sales management, including store-level general management
Proven success in high-volume, fast-paced, commission-based retail environments
Strong leadership background with experience managing teams of 10+ associates
Excellent interpersonal, communication, and presentation skills
High level of professionalism and discretion when handling confidential information
Strong problem-solving, analytical, and time-management abilities
Self-motivated, quick learner able to manage multiple tasks independently
Proficient with technology, including iPads, tablets, and basic math skills
Willingness to work a flexible 40+ hour schedule, including nights and weekends
$46k-88k yearly est. 20d ago
General Manager 4 - Food
Sodexo S A
Manager job in Wilmington, NC
Role OverviewNew Hospital- Great Opportunity! Sodexo is seeking a General Manager 4- Food for our healthcare segment in Scotts Hill, NC. This is an 80-bed acute care facility with room service, patient dining and EAT's cafeteria platform, CaterTrax and physicians dining.
This director's level role will support a team of 45 employees and will be a trusted advisor that's central to the client partnership.
What You'll DoThis General Manager will support a team of 45 employees and one salaried manager.
This position will be a trusted advisor that's central to the client partnership.
This role requires great team engagement and client relations.
deliver high quality food servicehave oversight of day-to-day operations of all food operationseffectively lead the team through all Sodexo managers and hospital front line staffensure delivery of high-quality food services including cafeteria retail, patient meals, and any catering needs that may ariseachieve company and client financial targets and goals to ensure HACCP, regulatory and Sodexo standards complianceachieve company and client financial targets and goalsdevelop and maintain client and customer relationships What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhealthcare leadership experience in an acute care setting.
Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
$46k-88k yearly est. 10d ago
Restaurant Operations Manager
First Watch Restaurants 4.3
Manager job in Jacksonville, NC
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* One Shift - No Night Shifts. Ever.
* Opportunity to grow your career with a great company and great people!
* 24/7 Employee Assistance Program
* 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*
* As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
* Life Insurance*
* Short Term Disability*
* Long-Term Disability*
* Dental*
* Vision*
* Health Insurance*
* Bright Horizon - back up child and elder care*
* Spot Insurance*
* Supplemental Insurance (accident, critical illness, indemnity) *
* Meal Discount
* Complimentary premium access to the Calm App, plus 5 gift subscriptions
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Tuition Reimbursement & High School Diploma Program
* Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
* Childcare Discount Program
* Paid Time Off (PTO)
* Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment
Responsibilities
About the Position
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues.
We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.
Key Responsibilities
* Learns and supports our You First culture and core values
* Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
* Understands that we source great food for a reason and that our recipes must be followed
* Knows the restaurant sales and traffic goals - and works to exceed them
* Coaches and observes the First Watch Five Steps of Service being implemented at every table
* Understands the background story of our 10 Commitments - and puts them into action
* Responds with a sense of urgency to both customer and employee concerns
* Communicates and takes immediate ownership of repair and maintenance issues
* Is certified in food safety - and identifies and coaches in all areas of safe food handling
* Is continuously scouting for and interviewing candidates to join our team
* Keeps our company assets secure; including computers, point of sale, security systems and equipment
* Understands the key responsibilities of every position in the restaurant
* Puts an immediate stop to any inappropriate behavior, investigates as needed
* Trains, coaches, and develops team members daily
* Recognizes performance that goes above and beyond
* Accounts for all daily revenues and deposits
* Completes our admin duties - and gets required paperwork in on time
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$39k-54k yearly est. Auto-Apply 13d ago
Independence Mall- Seasonal Local Manager
Cherry Hill Programs Seasonal Jobs
Manager job in Wilmington, NC
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.
Our Local Manager Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
Determine staffing requirements and oversee hiring, onboarding, and training of all team members
Ensure daily operations are maintained as scheduled
Respond to all business calls or emails within a timely manner
Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
Other duties required/assigned as detailed in Employment Agreement
What We're Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 40 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
High School Diploma Required
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Ability to stand, walk, and perform easy, guided choreographed movement independently
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
$26k-43k yearly est. 5d ago
Assistant Manager, Clinic Operations
Summit Spine and Joint Centers
Manager job in Wilmington, NC
Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.
Job Description Summary:
To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department.
This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Director of Clinical Operations. Your assigned locations will be; Wilmington, Supply, and Jacksonville, North Carolina. Training will take place in Lawrenceville, GA.
Responsibilities:
Oversee general clinic and staff operations, establishing and implementing goals, objectives, policies, procedures, and systems for the department
Project manage initiatives as directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth
Serve as liaison between leadership and employees, promoting staff performance improvement through training and performance evaluation
Contribute to the development and implementation of structured employee training programs for all clinic staff
Partner and collaborate with physicians and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission
Coordinate with Human Resources and Employee Scheduling to ensure adequate staffing for all locations under your purview
Coordinate with 3rd party services to ensure continued company operations
Gather, analyze, and report data for fiscal and statistical analysis
Additional duties as assigned
Skills And Abilities:
Cohesive leadership and customer service skills required.
Ability to become a core trainer and super user of EHR (E Clinical Works).
Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently & Multi-Lingual is a plus.
Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff.
Ability to train, mentor, and motivate staff.
Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement.
Education And Experience:
Must be willing to travel to all assigned locations
Experience using eClinicalWorks preferred
A minimum of 1-year clinical experience required
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
$43k-68k yearly est. 7d ago
Assistant General Manager
Jf Fitness 4.1
Manager job in Wilmington, NC
Club Role - Assistant General Manager (AGM)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Assistant General Manager (AGM) is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities.
Duties & Responsibilities
● Achieve target revenue goals through leadership and motivation of employees
● Promote a professional and inviting environment that enhances the quality of service and care offered to members
● Demonstrate a working knowledge of all standard operating procedures and policies
● Conduct tours and telephone inquiries for prospective members
● Monitor flagged check-ins to increase revenue and collections
● Coordinate and work with other departments, including Personal Training and Group Fitness
● Train and supervise the front desk, housekeeping, and Kid's Crunch staff
● Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance
● Ensure club meets standards for cleanliness, maintenance, safety, and security
● Other duties as assigned
Compensation
● Full time employee
● Salary + bonus eligible
● Full time benefits eligible
Health/dental/vision insurance
Two weeks paid time off (applicable to certain roles)
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Bachelor's degree (preferred)
● Sales experience - 2+ years (preferred)
● Management experience - 2+ years (preferred)
● CPR/AED certification (required)
● Strong leadership skills
● Strong organizational and administrative skills
● Strong sales and business acumen
● Excellent written and verbal communication
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
$43k-60k yearly est. 3d ago
General Manager
Flynn Pizza Hut
Manager job in Leland, NC
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$46k-87k yearly est. 60d+ ago
General Manager
Hotel Management and Consulting
Manager job in Wilmington, NC
Exciting Opportunity: Hotel General Manager at StudioRes by Marriott in Wilmington, NC opening in Summer of 2026! About the Role: Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. If you are adaptable, energetic, and goal-driven with a proven track record in hotel management, we want to hear from you!
Benefits:
Salary: Dependent on experience, $65,000.00 - $75,000.00, plus bonus opportunity.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Benefits: Offering medical, dental, and vision benefits, paid time off, and 401k for full-time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Preferred Qualifications:
Valid Driver's License.
1+ years of experience as a Hotel General Manager.
Proficient computer skills.
Excellent organizational, time management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive and aggressive in solving problems.
Strong leadership and team development skills.
Excellent verbal and written communication skills.
Physical Requirements:
Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
$65k-75k yearly 52d ago
General Manager
Pink's Wilmington, Nc 3.7
Manager job in Wilmington, NC
Job Description
Established in 2020, Pink's was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink's is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink's is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a General Manager to join our world-class team.
The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community.
Responsibilities will include, but are not limited to:
Handle scheduling, direct client communication, including phone, text, and email.
Estimate projects.
Send out quotes and accompany potential clients on property inspections.
Upsell additional services to ongoing projects/customers.
Once a client accepts, schedule the job.
Hiring, firing, and labor scheduling.
Follow-ups with clients post-service for quality assurance.
Build strategic relationships with homeowners, restaurant managers, and local businesses.
Network and promote Pink's.
Ensure safety compliance in van operations.
Inventory management, including soap, towels, and equipment.
Qualifications:
Proven sales and leadership experience.
Hospitality experience is a plus.
Exceptional communication and customer responsiveness.
Ability to learn and work independently in a fast-paced environment.
Self-motivated.
Superb time management, prioritization, and organizational skills.
Detail-oriented, dependable, and reliable.
Proficiency in the use of a personal computer/cell phone and software programs.
Additional Information:
Check us out online at Pinkswindows.com
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Paid training
Shift:
Day shift
License/Certification:
NC Driver's License (Required)
$43k-65k yearly est. 28d ago
Automotive Store Manager
Delaney Tire and Auto
Manager job in Wilmington, NC
Replies within 24 hours At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Delaney Tire and Auto Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
Responsibilities
As a Delaney Tire and Auto Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Recruit, hire, train, motivate, evaluate, schedule and coach employees
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
Oversee all sales, accounting and clerical functions from Service Advisors
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Responsible for any inventory losses
Overall cleanliness and organization of the facility, including environmental compliance
Employee's payroll; record keeping of hours and scheduling
Updating and submitting daily sales reports to Corporate
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Strong POS computer and Internet skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Compensation: 50-75k
Join Our Team
DELANEY TIRE AND AUTO
$36k-58k yearly est. Auto-Apply 60d+ ago
Store Manager, Mayfaire Town Center
Knitwell Group
Manager job in Wilmington, NC
About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.
About the role
As a Store Manager, you lead the store team, serve customers, and drive store sales growth. Store Managers are responsible for increasing store business results while coaching and developing their team to create exceptional customer experiences. You will have daily opportunities to champion our culture of inclusivity with associates and customers. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate an inclusive and welcoming environment for customers and associates.
Use collaboration and communication skills to problem-solve, adapt, and lead your team to meet the needs of customers and the business.
Lead and direct store activities to achieve business goals, including financial objectives.
Drive store performance through compliance with all brand standards involved with operational controls, asset protection, merchandising, and store procedures.
Lead by example on the sales floor by engaging with customers to understand their needs and support their shopping experiences.
Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
Partner with store leaders to hire and develop a high-performing team.
Create positive associate experiences through recognition, coaching, and professional development.
Promote community involvement by supporting in-store events and philanthropic initiatives.
You'll bring to the role
1-3 years of specialty retail experience
Prior management experience (specialty retail preferred)
High school diploma or equivalent required
Flexible availability - including evenings, weekends, and holidays
Ability to read, write, and communicate in English
Proficient with technology, including an ability to operate store systems accurately
Benefits
Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 7115- Mayfaire Town Ctr - Lane Bryant-Wilmington, NC 28405Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$36k-58k yearly est. Auto-Apply 34d ago
Store Manager
Wilmington Nc
Manager job in Wilmington, NC
GENERAL PURPOSE\:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Analyzes Store reports to evaluate controllable expenses and overall Store performance.
Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
Ensures proper scheduling of Associates to meet business objectives.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
Ensures compliance with Ross personnel policies and procedures.
Manages Associate Relations issues, consulting with the District Manager as needed.
Ensures compliance with all State, Local and Federal regulations.
Expense Control:
Leads all expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand\:
Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Represents and supports the Company brand at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Five or more years of Store management experience in a retail environment.
Must maintain a high level of Customer service.
Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
Ability to train, coach and develop Associates at all levels.
Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
Fluency in English.
Must exercise considerable independent judgement and discretion.
Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The average manager in Wilmington, NC earns between $37,000 and $97,000 annually. This compares to the national average manager range of $37,000 to $92,000.