Service Desk Administrator
Columbus, OH
GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This position will be located in Arlington, VA, and will be a fully remote position within the United States.
**Responsibilities**
+ Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.
+ Provide supplemental hands-on desk-side support when required.
+ Meet contractual Service Level Agreements (SLAs) in regards to speed to answer, first call resolution, abandonment rate, and customer satisfaction.
+ Create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation.
+ Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office and Windows 10.
**Qualifications**
+ High School with 3 - 6 years IT support (or commensurate experience)
+ Active Secret clearance with ability to obtain and hold DEA suitability
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $70,000.00 - USD $70,000.00 /Yr.
Submit a referral to this job (*******************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6891_
**Category** _Administrative Services/Customer Support_
**Position Type** _Full-Time_
Program Administrator 2
Columbus, OH
Program Administrator 2 (250008SC) Organization: Job & Family ServicesAgency Contact Name and Information: ************************* Unposting Date: Dec 13, 2025, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $32.35Schedule: Full-time Work Hours: 7:00 AM - 6:00 PMClassified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Program ManagementTechnical Skills: Program ManagementProfessional Skills: Analyzation, Critical Thinking, Organizing and Planning, Problem Solving Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of Workforce DevelopmentThe Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com, an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage.What You'll DoIn this position, you will be part of the team responsible for the day-to-day operations of all OWD Workforce systems, including but not limited to: OhioMeansJobs.com, ARIES, WIET and CFIS. You will accomplish this by assisting in User Acceptance Testing (UAT) and training of the system.You will be responsible for creating training plans for all facets of the OhioMeansJobs.com website, ARIES, and other systems/tools. This includes creation and updating of any PowerPoints, the OhioMeansJobs.com Help Center sections, and in-person training plans.Training can be for JFS staff (state and local), employers, K-12 staff/students, job seekers, etc.Training sessions should be conformed to meet the requests of the audience both in content and length. You will also be responsible for attending enhancement meetings with our vendors, the Office of Information Systems, and other stakeholders to discuss any issues discovered and then communicate them with the ADD, your supervisor and the vendor.You will be responsible for writing up issues discovered and communicating them with the ADD, your supervisor and the vendor and then test the enhancements giving feedback as to how the systems are operating.You will then be responsible to test the enhancements and provide feedback as to how the systems are operating.You will lead the UAT process (with both internal and external customers & vendors) on a rotating basis.You will also attend meetings with business groups from the Department of Rehabilitation & Correction to collect system needs for the secure version of OMJ used in the correctional facilities and update them on the progress of any enhancements and/or fixes.Overall, you will provide internal/external stakeholders and leadership with training and updates on progress, plans for solutions and make any suggestions you feel are important to the success of the workforce systems.Necessary Skills:Experience with federal/state employment program(s).Know how to access and read case information.Be persistent, thorough, detail-oriented, and well organized.Be able to independently manage multiple assignments with overlapping due dates.Prepare concise and accurate reports.Ability to manage various projects while meeting deadlines.Ability to multitask with reliable time management skills.Possess analytical, and problem-solving skills.Schedule: Full-time; this position is overtime eligible.Hours: The schedule for this position is Monday - Friday 7:00 a.m. and 6:00 p.m. Flex schedule may be available. NOTICE: This position will be headquartered in an ODJFS facility in one of the following cities:Rhodes State Office Tower - 30 E. Broad Street, Columbus OH 43215Akron Delivery Center - 172 S. Broadway St., Akron, OH 44308Dayton Delivery Center - 6680 Poe Ave, Dayton, OH 45414Travel: Occasional travel may include overnight stays both in and out of the state.PN: 20042204. Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe ideal candidate, at minimum, must have the following: OPTION 1:Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.Option 2:Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development. Option 3: 4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration. Option 4:1 yr. exp. as Program Administrator 1, 63122. Option 5:Equivalent of Minimum Class Qualifications for Employment noted above.Tips For Your ApplicationWhen completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio's E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $32.35 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 12Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$32.35$34.18$36.01$38.00$40.11$42.30$44.03$46.09Annual$67,288$71,094$74,901$79,040$83,429$87,984 $91,582 $95,867Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_******************* Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyProgram Administrator 2
Columbus, OH
Office of Workforce Development The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com, an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage.
What You'll Do
In this position, you will be part of the team responsible for the day-to-day operations of all OWD Workforce systems, including but not limited to: OhioMeansJobs.com, ARIES, WIET and CFIS. You will accomplish this by assisting in User Acceptance Testing (UAT) and training of the system.
* You will be responsible for creating training plans for all facets of the OhioMeansJobs.com website, ARIES, and other systems/tools.
* This includes creation and updating of any PowerPoints, the OhioMeansJobs.com Help Center sections, and in-person training plans.
* Training can be for JFS staff (state and local), employers, K-12 staff/students, job seekers, etc.-
* Training sessions should be conformed to meet the requests of the audience both in content and length.
* You will also be responsible for attending enhancement meetings with our vendors, the Office of Information Systems, and other stakeholders to discuss any issues discovered and then communicate them with the ADD, your supervisor and the vendor.
* You will be responsible for writing up issues discovered and communicating them with the ADD, your supervisor and the vendor and then test the enhancements giving feedback as to how the systems are operating.
* You will then be responsible to test the enhancements and provide feedback as to how the systems are operating.
* You will lead the UAT process (with both internal and external customers & vendors) on a rotating basis.
* You will also attend meetings with business groups from the Department of Rehabilitation & Correction to collect system needs for the secure version of OMJ used in the correctional facilities and update them on the progress of any enhancements and/or fixes.
* Overall, you will provide internal/external stakeholders and leadership with training and updates on progress, plans for solutions and make any suggestions you feel are important to the success of the workforce systems.
Necessary Skills:
* Experience with federal/state employment program(s).
* Know how to access and read case information.
* Be persistent, thorough, detail-oriented, and well organized.
* Be able to independently manage multiple assignments with overlapping due dates.
* Prepare concise and accurate reports.
* Ability to manage various projects while meeting deadlines.
* Ability to multitask with reliable time management skills.
* Possess analytical, and problem-solving skills.
Schedule: Full-time
Hours: The schedule for this position is Monday - Friday 7:00 a.m. and 6:00 p.m. Flex schedule may be available.
NOTICE: This position will be headquartered in an ODJFS facility in one of the following cities:
Rhodes State Office Tower - 30 E. Broad Street, Columbus OH 43215
Akron Delivery Center - 172 S. Broadway St., Akron, OH 44308
Dayton Delivery Center - 6680 Poe Ave, Dayton, OH 45414
Travel: Occasional travel may include overnight stays both in and out of the state.
PN(s): 20042204
The ideal candidate, at minimum, must have the following:
OPTION 1:
Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
Option 2:
Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
Option 3:
4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.
Option 4:
1 yr. exp. as Program Administrator 1, 63122.
Option 5:
Equivalent of Minimum Class Qualifications for Employment noted above.
Tips For Your Application
When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio's E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $32.35 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.
Pay Range 12
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Hourly
$32.35
$34.18
$36.01
$38.00
$40.11
$42.30
$44.03
$46.09
Annual
$67,288
$71,094
$74,901
$79,040
$83,429
$87,984
$91,582
$95,867
Months of Employment
At Hire
6 months
18 months
30 months
42 months
54 Months
66 Months
78 Months
HP Fortify Admin
Columbus, OH
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Position: HP Fortify Admin
Location: Columbus OH
Full Time Position
Job Description:-
• Deploying Fortify SSC, Fortify SCA and Fortify AWB products
• Deploying and managing custom rule packs for Fortify
• Regularly on-boarding new applications to Fortify SSC
• Managing Fortify build systems with iOS, XCode, Android, Java, .NET, Visual Studio 2010 etc
• Triage results from application scans, and prioritize findings
• Prepares Fortify Vulnerability reporting.
• Assists in development and implementation of technical security policies.
• Provides security analysis and consultation services for product, system and network architecture designs pertaining to application vulnerability management tools.
• Advanced knowledge of IP Network architectures including multi-tier defense in depth strategies.
• Identifies trends and root causes of application vulnerabilities and configuration settings.
• Provide Risk Analysis of Fortify Scans to application/business owner with recommended application changes.
• Coordinate the Fortify application testing
• Ensure application vulnerability scanning procedures meet CMS security requirements.
• Working knowledge of Fortify tools
• Participate in application SCA to provide Fortify Scans to business owner.
• Performs any other Information Security duties as assigned.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Microsoft 365 Security Administrator
Columbus, OH
of Systems or Senior Systems Analyst
Salary Range
Systems Analyst - Pay Grade 14 - Typical Pay Grade Starting Salary Range - $7,979.00 - $10,173.00 Monthly
Senior Systems Analyst - Pay Grade 15 - Typical Pay Grade Starting Salary Range - $9,155.00 - $11,673.00 Monthly
Location - Columbus, Doniphan, Kearney, Norfolk, Plattsmouth, or York. A hybrid work environment that includes a balance of on-site and remote work will be considered for experienced candidates.
Employment Type: Full-time
Posting Date: 9/15/2025
Closing Date: Open until filled - resume review will be 9/29/2025
Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us!
By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other.
Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of.
Get to know us more here
Position Summary
We are seeking a talented and motivated individual who is passionate about the Microsoft 365 environment and cyber security. This position is a part of the Cybersecurity and Infrastructure Operations group and will focus on the administration of the Microsoft 365 environment including architecting, overseeing, implementing and optimizing Microsoft 365 solutions. This role involves developing strategic roadmaps, leading migrations, and integrating M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft's security/compliance tools. Additional key aspects of this role include managing Active Directory and Entra ID to ensure seamless identity and access management, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and directory synchronization.
Responsibilities:
Regularly interacting, collaborating and educating team members and business teams to ensure a successful end to end delivery of secure Microsoft 365 products.
Configuring security policies, managing access controls and ensuring compliance with industry standards and regulations.
Technical cyber security and governance enforcement through standards, procedures and policy.
Education, Training and Experience
Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below.
Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below.
Requirements
Strong understanding of Microsoft 365 security features and tools, including Microsoft Defender, Conditional Access, and Entra ID.
Experience with security best practices and incident response.
The ability to maintain confidentiality when dealing with sensitive information.
The ability to interact and communicate effectively with clients, coworkers and vendors.
The ability to create, maintain and update documentation.
The ability to prioritize work and workloads with minimal supervision.
The ability to maintain regular and punctual attendance.
Licenses and/or Certifications
The successful candidate will be required to satisfy any existing and future District security clearances and/or background check requirements for access to key NPPD locations and to support systems and applications.
The successful candidate will be required to obtain and maintain intermediate to advanced technical certifications aligned with their position's responsibilities (for example, Microsoft Certifications, and Security certifications).
Essential Duties & Responsibilities
Systems Analyst:
Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for the M365 environment and other complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices.
Evaluate, create, document, and test complex system-related interfaces and integration.
Maintains efficient and effective management of vendor contract service relationships pertaining to technical services.
Provide 24/7 system support, carry a mobile communications device, and perform duties from remote locations such as home and during business travel.
Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams.
Lead the development and implementation of training and communications plans/materials.
Essential Duties & Responsibilities (Continued)
Senior Systems Analyst:
In addition to being proficient in all duties of the Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties:
Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service.
Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives.
Accountable for other duties as assigned.
Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety
Salary Information
-
Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.
Systems Analyst - Pay Grade - 14 Monthly
Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00
Senior Systems Analyst - Pay Grade - 15 Monthly
Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00
Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska)
Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
SAS Adminstrator ( Permanent / Full time )
Columbus, OH
Relevant Experience (Yrs): 4-5 yrs experience Technical/Functional Skills > 4-5 yrs exp in SAS administration > SAS Grid Architecture & implementation > Auditing the SAS Middle Tier > Installing SAS on the Servers and Client machines. > Maintaining SAS Servers Health.
> Securing Metadata foundation repositories.
> Creating users, groups, roles on the SAS Meta data server.
> Troubleshooting the SAS server related issues.
> Creating SAS libraries and registering SAS datasets.
> Applying Hotfixes on SAS Servers and client tools.
> Renewing SAS license with SID (SAS Installation Data) files.
> Modifying SAS configuration files and taking back up of original files.
> Creating Database connectivity libraries.
> Creating UNIX scripts for monitoring the file systems and delivery
> automated alert mails.
> Participated in implementing GRID computing for SAS on typical 4
> Level Configuration for campaign management / sales forecasting or
> other SAS applications.
> Deploying SAS models on the server.
Education:
Bachelor's degree
Qualifications
Please share your profile to *****************************
Additional Information
Job Status: Full Time / Permanent
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to ****************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyVTC Administrator
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service.
Provide both active and passive monitoring of scheduled SIPR and NIPR VTC calls under the supervision of the lead.
Use TMS, CMS, CMM for conference control and scheduling, ensuring adherence to current STIGs, with guidance from the lead.
Assist the lead in setting up and preparing VTC meetings for FLAG level or SES employees 60 minutes ahead of the conference time.
Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video issues, under the supervision of the lead.
Perform CODEC updates and other technical administrative duties as assigned, in coordination with the lead.
Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management.
Support the lead in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure.
Create, update, and manage trouble tickets in the DLA ITOC Service Now Remedy system, with oversight from the lead.
Assist the lead in maintaining and updating the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network.
Support the lead in performing proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software.
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives, under the supervision of the lead.
Provide software and configuration updates as required by DOD IA directives, in coordination with the lead.
Assist the lead in providing over-the-shoulder or remote training on VTC operations, including scheduling, monitoring, and troubleshooting.
Support the lead in creating and updating documentation, including CONOPS, SOPs, quick start guides, and troubleshooting guides.
Assist the lead in providing weekly operational status reports and updates on VTC infrastructure to DLA and other relevant authorities.
REQUIRED QUALIFICATIONS
Must possess an Active Secret Clearance with IT-I Sensitivity
Certifications:
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certification:
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Technician (CCST) Cybersecurity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment.
Overview
We are seeking a VTC Administrator to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH or Richmond, VA
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH or Richmond, VA (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: First Shift; Monday - Friday. (Second or Third Shift may be available) May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyVTC Administrator
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service.
Provide both active and passive monitoring of scheduled SIPR and NIPR VTC calls under the supervision of the lead.
Use TMS, CMS, CMM for conference control and scheduling, ensuring adherence to current STIGs, with guidance from the lead.
Assist the lead in setting up and preparing VTC meetings for FLAG level or SES employees 60 minutes ahead of the conference time.
Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video issues, under the supervision of the lead.
Perform CODEC updates and other technical administrative duties as assigned, in coordination with the lead.
Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management.
Support the lead in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure.
Create, update, and manage trouble tickets in the DLA ITOC Service Now Remedy system, with oversight from the lead.
Assist the lead in maintaining and updating the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network.
Support the lead in performing proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software.
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives, under the supervision of the lead.
Provide software and configuration updates as required by DOD IA directives, in coordination with the lead.
Assist the lead in providing over-the-shoulder or remote training on VTC operations, including scheduling, monitoring, and troubleshooting.
Support the lead in creating and updating documentation, including CONOPS, SOPs, quick start guides, and troubleshooting guides.
Assist the lead in providing weekly operational status reports and updates on VTC infrastructure to DLA and other relevant authorities.
REQUIRED QUALIFICATIONS
Must possess an Active Secret Clearance with IT-I Sensitivity
Certifications:
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certification:
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Technician (CCST) Cybersecurity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment.
Overview
We are seeking a VTC Administrator to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH or Richmond, VA
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH or Richmond, VA (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: First Shift; Monday - Friday. (Second or Third Shift may be available) May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplySystems Administrator
Columbus, OH
Who You Are: Versar Global Solutions is seeking a full-time Systems Admin. is contingent upon award. What You'll Do: * The Systems Administrator manages the day-to-day operations by monitoring system performance, configuration, maintenance, and repair.
* Ensures that records of system downtime and equipment inventory are properly maintained. Trains staff in how to use software and hardware.
* Performs troubleshooting as required.
* Establishes, maintains, and manages user accounts. Installs, modifies, and maintains systems and utility software.
* Diagnoses and recommends fixes to problems or potential problems with the ESS, including all hardware, software, including all subcomponents of the system.
* Ensures the stable operation of the computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all software.
* Analyzes and resolves software program and connectivity issues.
* Installs, configures, and maintains hardware and software.
* Assists in system design, development, and implementation.
What You'll Bring:
* High School diploma or GED and four (4) year degree in Information Technology, Computer Science or related field.
* Preferred minimum of seven years of overall professional experience in the systems administration field with five years of overall experience in Microsoft Windows client and server operating systems.
* Preferred - Minimum five (5) years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with Intrusion Detection Systems, Access Control Systems and Closed Caption TV, specifically with Lenel OnGuard. Preferred Lenel OnGuard Certified Expert (LCE) certification.
* Must have Secret clearance.
* Must be proficient in English, both written and verbal, to ensure effective communication and collaboration.
* Successful results of preemployment screenings, including federal background check, MVR, and drug screen.
* Comply with company drug and alcohol policy.
* Be authorized to work in the US or will be authorized by the successful candidate's start date.
Certifications:
* Have certification that meets DoD 8570.01-M IAT-II Information Assurance Technical (IAT) and Computing Environment certifications.
* DoD 8570.01 baseline certifications can be found at the following: ********************************************** 8570.01-M-baselinecertifications/
* The DoD 8570.01-M and 8140-M, Information Assurance Workforce Improvement Programs requires training and certification for Information Assurance (IA) duties and Cybersecurity duties performed. All contract employees performing cyber-IA functions shall meet the requirements in accordance with DoD/DLA guidance.
* Additionally, all contract employees shall be certified in operating systems on any system on which system administration duties are performed. Proof of certification shall be provided before privileged access is granted, at time of proposal/resume submission; this includes, but is not limited to, system administration access, network administration access, router/switch access.
Compensation
Expected Salary: $93,000 - $104,000 per year
Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
Location Requirements
The position will primarily work onsite in Columbus, OH.
Who We Are:
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
EEO Commitment
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.
#LI-WJ1
Service Administrator -Commercial HVAC
Lancaster, OH
Full-time Description
WHO WE ARE For more than four decades,
Accurate Heating, Cooling and Plumbing
has been the HVAC contractor of choice for
quality-minded customers in Central Ohio. Besides the fact that we have earned a reputation for being the
best in the business,
our mission statement says it all,
“Become the Trusted Comfort Advisor for every Homeowner and Business in Ohio by applying Moral and Ethical business principles.”
Our team prides itself on a true dedication to quality and unparalleled customer satisfaction. We don't want to hire for a job; we want to hire for a career.
Requirements
Commercial HVAC- Service Administrator
Accurate Mechanical
is looking for a driven
Commercial HVAC Service Administrator
to support our field technicians and customers by preparing service repair quotes and creating invoices for quoted repairs.
The successful candidate will possess the following:
Experience in the HVAC industry including familiarity with terminology, parts and vendors preferred.
Enjoy working with service technicians to gather necessary information to prepare repair quotes.
The ability to prioritize quotes and identify the appropriate urgency of the issue.
Enjoy working with customers to answer questions about quotes and invoices to ensure customer satisfaction.
The ability to track gained and lost quotes and follow up on quotes until resolution.
The ability to establish relationships with suppliers/vendors to source parts as needed.
The ability to order parts and coordinate shipping or pickup as needed for the job.
Enjoy working in a fast-paced environment.
Enjoy researching service issues to resolve parts and invoice questions.
Very organized with a strong attention to detail.
The ability to work well with a team of CSR's and service technicians.
A positive attitude and adaptability, especially in times of a high volume of work.
The ability to invoice completed service orders and follow up on past due invoices to ensure receipt by the customer.
The ability to process warranty returns
Location: This position will support technicians and customers in all Accurate regions but will be based in our Chillicothe
office
.
Hours: This is a full-time position from 8-5 with a 1-hour lunch.
Salary: The salary depends on experience.
Benefits
PTO per Company Policy
6 paid holidays
Health, Dental, Vision, STD, Life Insurance
401(k) plan, including company match
125 Plan
EQUAL OPPORTUNITY EMPLOYER
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Middleware Admin(Websphere/tomcat/Apache) // Columbus, OH // Fulltime
Columbus, OH
Job Title: Middleware Admin(Websphere/tomcat/Apache)
Duration: Full-Time
The candidate should have experience with working in a multi team operation model. The person should also have experience in installing, configuring, and troubleshooting middleware products such as IBM WebSphere, Apache Tomcat & CA Siteminder with a minimum of 5+ years experience supporting high-availability enterprise sized web applications.
The candidate will be part of a team which will assist in 24/7 support of the platform. The candidate will perform duties per JPMC standards regarding engagement, change management and escalations. The candidate will interact with vendors and work on root cause analysis and incident reports when necessary. The candidate will have broad platform responsibilities as needed and expected from operations team members.
Job Description:
Position responsibilities include:
· Provide assistance to junior engineers with application related questions
· Build Environments to specifications
· Proactive system monitoring functions, real-time responses, and performance tuning
· Efficient in building RPMs on Linux OS
· Perform root cause & system log analysis
· Maintain operational support and related system documentation
· Trouble ticket research, troubleshooting, and resolution
· Ability to work on multiple initiatives outside the scope of the day to day activities
· Provide 24/7 application support to production and lower environments
· Effectively report issues, risks, and timely status to the team
· Be familiar with creating documentation using WIKI 3.0.
Qualifications:
· 5+ years of experience in middleware technologies such as IBM WebSphere, Apache/Tomcat, Siteminder.
· System performance tuning and monitoring
· Familiarity with HP ProLiant server to include - DL 380 (G7 and G8)
· Trouble ticket research, troubleshooting to include resolution
· Symantec ESM 6.5
· Good written communication skills, verbal communication skills, and collaboration skills
· College degree/specialized training, or equivalent work experience.
Additional Information
Looking forward to hear & work with you soon.
Thanks & Regards
Mohammed Riyaz
Sarian Solutions, Inc.
an IT solutions company
Work: ************ x 201|Fax: ************
E: **************************** | G: ***********************
W: *****************
Easy ApplyUNIX Senior Systems Administrator
Columbus, OH
ESM is looking for a full-time UNIX Senior Systems Administrator who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include:
Provide and administer UNIX and Linux NIPRnet and SIPRnet Operating Systems to ensure effective day-to-day operations and resolve issues as they occur.
Perform assessment, implementations, integration, configuration, device policy, event analysis, training, documentation and provide subject matter expert support to Government in accomplishing the same.
Perform implementation of required software to meet IA controls working with the DLA CERT and support Technology Foundation Services architecture throughout the lifecycle.
Support Disaster Recovery and COOP on mission critical systems.
Install and maintain COTS products including but not limited to: McAfee, HBSS, TripWire, ArcSight, and others.
Remotely provide systems management and technical troubleshooting for UNIX SIPRnet/NIPRnet systems.
Review, coordinate, and recommend IA standards and protocols. Perform analysis and validate and recommend security requirements including RMF.
Develop and document standards and guides for the implementation of IA solutions including but not limited to: compliance, system security design, security testing and IA assessments.
Recommend, for detected vulnerabilities that could preclude accreditation, management, operational, or technical controls to include human procedures, software configuration parameters, system changes, or combinations thereof to mitigate the risk associated with the vulnerability.
Perform customer support functions.
Required Knowledge, Skills and Abilities (KSA)
Seven (7) years UNIX Administration experience, two of which in specialized information processing disciplines involving a range of hardware/software solutions.
Three (3) years concentrated hands-on experience installing, configuring, maintaining, and resolving software issues
Secret Level Security Clearance
Desired KSAs
Must be able to communicate effectively and clearly present technical approaches and findings.
Excellent attention to detail.
Must be able to balance multiple tasks simultaneously.
Identifies potential problems and solutions through analysis identifying recommended solutions.
*Must live within 3 hours of driving distance from Columbus, OH for occasional commute
Information Systems Assistant Staff Administrator
West Jefferson, OH
Job Details Jefferson Industries Corp - West Jefferson, OH Full Time First AutomotiveDescription
As the North American headquarters for G-TEKT Corporation, Jefferson Industries actively participates in the Global Automotive Industry. As part of our involvement, Jefferson Industries Corporation offers design and development for press dies and other tools necessary to produce automotive products. We embrace programs for product development including product design review and Advanced Product Quality Planning. Our facilities support high quality product manufacturing, and we provide a timely and flexible approach to meeting the needs of our customers.
We are actively seeking an Information Services Assistant Staff Administrator to join our Information Services team on 1st shift (core schedule, Monday - Friday, 7:30 am to 4:00 pm)
JOB DESCRIPTION:
This employee is responsible for providing support in the operation of the district data communications networks by installing, troubleshooting, and maintaining computer hardware, software, and data communications equipment, and supporting end users in the use of such equipment.
Duties of this position include but are not limited to:
Installation, maintenance, and trouble-shooting equipment for data communications networks including: hardware, software, and data communications equipment.
Provide support to users of data communications networks.
Assisting the Information Services management with requirements analysis, network application design, implementation, problem investigation and resolution, and network application evaluation.
Performing other duties as assigned.
Compensation:
Weekly Pay
Holiday Pay
Shutdown Pay
Summer - around July 4th holiday
Winter - around Christmas/New Year's holiday
Bi-annual TEAM Achievement Bonus
Annual Profit Share Bonus
Benefits:
Paid vacation
Three (3) medical options to allow you the flexibility to choose what level of coverage best fits you and your family's needs
Flexible Spending Accounts (medical and dependent care)
Free Dental & Vision (must be enrolled in medical benefit)
Voluntary Supplemental
Life Insurance
Hospital Indemnity
Group Accident
Critical Illness
Company-paid
Short-term Disability
Long-term Disability
Basic Life & AD&D
Employee coverage - 2 times annual base earnings
Spouse - flat $10,000
Child - flat up to $5,000
401k Retirement
Traditional Contribution
ROTH Contribution
Company Match
401k Retirement Profit Share
Funded 100% by Company based on a percentage of eligible earnings each quarter
Eligible regardless of participation in 401K Retirement
Referral Bonus
Tuition Reimbursement
Safety Equipment Reimbursement (safety boots & prescription safety glasses)
Company-paid uniforms, including laundering
Tickets@Work - web-based discount program (hotels, car rental, tickets, etc.)
Qualifications
REQUIRED QUALIFICATIONS:
Demonstrate knowledge of current products and services available and applicable to LAN/WAN and data communications systems.
Demonstrate knowledge of computing systems, electronics, and software development required to design, manage, and trouble-shoot high performance client-server network applications.
Demonstrate experience in client-server network applications.
Ability to work effectively with personnel on all levels.
Experience with Active Directory and Group Policy management.
Network security and cyber-security experience
DESIRED QUALIFICATIONS:
Five years of full-time experience in a similar position.
College degree in data communications engineering, computer science or a related field.
Virtual environment systems management
Microsoft Exchange Administration
Knowledge and experience of business recovery processes.
Experience with phone systems administration.
J-SOX/Sarbanes-Oxley, ISO or IATF 16949 experience
System Administrator (General)
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
We are seeking a System Administrator Generalist to serve as the subject matter expert for Gifthealth's contact center technology ecosystem, including telephony, workforce management, quality monitoring, and support platforms. This position plays a key role in ensuring operational
readiness, system reliability, and long-term platform management. The System Administrator will support day-to-day technical operations, maintain system configurations, and partner closely with end-users and cross-functional teams to ensure efficient, compliant, and scalable tool performance.
Key Responsibilities
Serve as a system administrator for contact center applications and tools including Zendesk, CallMiner, Assembled, and potential future applications.
Act as a technical liaison and work closely with internal end-users to gather requirements and implement configurations to meet business needs.
Support Run-The-Business (RTB) work such as troubleshooting, system maintenance, and
incident resolution
Configure user roles, groups, macros, triggers, automations, SLAs, and custom fields to match operational needs
Design and implement automation workflows to streamline ticket handling, reduce manual tasks, and improve response times
Proactively identify, test, and deploy new features or enhancements to strengthen CX technology infrastructure
Maintain detailed system documentation and configuration standards.
Collaborate with WFM and Operations teams to configure routing, capacity planning, and reporting systems for efficiency
Enforce structured change management.
Collaborate with Engineering, Operations, CX, and vendors for cross-platform alignment, conduct feature rollouts, resolve issues and implement improvements.
Monitor system performance, identify optimization opportunities, and recommend
enhancements.
Ensure compliance with security, data integrity, and operational policies. Conduct regular audits to ensure data accuracy, system compliance, and automation reliability.
Train and support end-users in tool functionality and best practices.
Qualifications
Qualifications
Education: Bachelor's degree in Information Systems, Computer Science, Business Systems, or equivalent experience.
Licensure/Certification: Relevant platform certifications (e.g., Zendesk Administrator) preferred but not required.
Experience:
Experience with CallMiner, Five9 or Assembled is preferred.
Experience with Zendesk is required. (3+ YOE)
Experience supporting contact center operations, system configurations, and platform
Skills:
Deep understanding of contact center technologies, telephony routing, and workflow configuration.
Strong troubleshooting and analytical skills.
Ability to manage multiple systems and competing priorities.
Excellent communication skills for supporting stakeholders and end-users.
Proven ability to support distributed or cross-functional groups.
Strong understanding of customer service and operational workflows.
Ability to translate technical issues into clear, actionable steps.
Work Environment
Location: Remote
Schedule: Full-time
May require availability during system incidents, scheduled maintenance, or migrations.
Regular meetings with Operations, CX, Engineering, and vendor partners.
Key Essential Functions
Must be able to work at a computer for extended periods.
Must be able to manage multiple concurrent technical tasks.
Must be able to participate in virtual meetings and system walkthroughs.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Process Administrator - Onsite: Columbus, OH
Columbus, OH
Summary:This Process Administrator position provides 'Simply the Best' customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us!
Duties and Responsibilities:
+ Under minimum supervision, perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures.
+ Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
+ Compiles regular and special reports drawing data from a variety of sources.
+ Exchanges information and resolve problems where multiple non-standard solutions are available. -Refers unusual cases to team leader or supervisor.
+ This position is typically cross-trained to perform various functions in the area.
+ May train less experienced employees and/or organize work flow.
+ Performs other duties as assigned.
Basic Qualifications:
+ High School Diploma or GED required
+ 1+ years of work experience in a processing type function.
Preferred Qualifications:
+ Excellent in customer service, highly motivated, focused, and goal oriented
+ Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
+ Strong organizational skills with attention to detail, planning and follow-up
+ Ability to multi-task
+ PC and internet proficiency Based on experience, this position may be hired at the senior level.
+ Proficiency in Microsoft Office Products, and the ability to type a minimum of 35 wpm required.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Security Administrator III
Marysville, OH
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Responsibilities
Be the focal for data loss prevention guidance to business teams - both in terms of technology and data confidentiality.
Ensure DLP initiatives are in alignment with global, regional, and local company standards and regulations.
Configure, operate, maintain, and troubleshoot endpoint DLP system and client components.
Engage with business and system owners to coordinate testing of new or updated endpoint rules and policies.
Balance data protection requirements with the needs of the business.
Daily Tasks Performed:-
Create, test and deploy new access control rules, signatures, and then validate results via post-deployment report
Evaluate risk to the company and apply this methodology to active incidents
Creates and implements engineering methodologies to monitor operation of IT systems to detect suspicious activity that could indicate attempted or actual data leakage events involving Windows, Email, or mobile platforms.
Advanced trouble-shooting skills
Experienced design and development; cross systems technical knowledge; subject matter expertise in one or more technical areas; demonstrates knowledge of technologies beyond core focus of initial study
Musts:-
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience.
Understanding of information security subjects. Knowledge of security policies and interprets policies.
Understanding of a specific security application or tool and how it works.
Proven experience regarding DLP solution architecture, design, and implementation.
Recognize the differences and methods to protect data at rest, data in motion and data in use.
Knowledge of change control processes and how it works.
Knowledge of information security principles, including risk assessment and management, and incident response.
Technical proficiency with security related systems and applications, especially: Experience in developing, documenting and maintaining security procedures.
Knowledge of network infrastructure, including routers, switches, firewalls, and associated network protocols and concepts.
Working technical knowledge of current systems' software, protocols and standards.
Strong knowledge of TCP/IP and network administration/protocols.
Business Experience
5 to 7 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration
Wants
Must be able to perform hands-on support for Data Loss Prevention Program (DLP).
Primary responsibilities will be to monitor, investigate, analyze both raw and normalized DLP logs, correlate connected sequences of events, detect incidents, reconstructed into timelines for analysis, identify sensitive data leakage activity.
Must be able to clearly articulate ideas and solutions during incidents.
Work independently and manage time effectively utilizing work and project plans to meet deadlines.
Member of the Security Incident Response Team.
Knowledge and administrative experience with industry-leading data loss prevention tools.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least
4 years
of experience within the
Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a
Full-Time & Permanent job opportunity
for you.
Only
US Citizen
,
Green Card Holder
,
GC-EAD
,
H4-EAD & L2-EAD TN
can apply.
No
OPT-EAD, H1B candidates
please.
Please mention your
Visa Status
in your
email
or
resume
.
**
All your information will be kept confidential according to EEO guidelines.
Car Care System Administrator
Worthington, OH
AAA is hiring for a Car Care System Administrator to join the team here at either our Wilmington, DE, Lexington, KY, Cincinnati, OH or Worthington, OH locations. This position is hybrid and will require you to work 3 days on site Tuesday, Wednesday, and Thursday.
The Car Care System Administrator responsible for providing the Car Care services group throughout the entire AAA Club Alliance footprint with system administration, primarily within the Shop Management Software (SMS) currently called VAST. This includes functions such as business process configuration, reporting development, integration point development, and data management. This position works closely with internal Car Care, Marketing, Training and IT staff, as well as the MAM software vendor to effectively meet the Car Care SMS technology needs.
The primary duties of the Car Care System Administrator are to:
* Provide escalated Production support. Provide support for SMS systems including, but not limited to, researching and resolving problems with Accounting, issues with business process; recommend alternate solutions. Troubleshoot any system issues and ensure appropriate parties are involved to resolve issue.
* Serve as a resource and liaison to business lines such as HR, Accounting, Audit, Procurement and others as needed, regarding inquiries errors and data issues.
* Assist team members and users of information systems issues associated with HR systems by investigating providing detailed recommendations on resolutions.
* Identify and understand issues, problems and opportunities. Recommend process improvements and innovative solutions. Provide advice and options on the best way to automate processes in the system.
* Create advanced reports. Create and support a variety of advanced reports utilizing appropriate reporting tools. Prepare regularly scheduled reports and ad-hoc reporting as required.
* Manage system updates; responsible for addressing system upgrades and modifications with internal and external IT resources, which includes identifying requirements, configuration, testing and implementation.
* Gather, build, and test updates made for SMS in our Sandbox environment and reports to staff all findings prior to moving updates to live production.
* Ensure accuracy of data through routine data audits and validation by working with field managers.
* Effectively translates user requirements into technical specifications.
* Update system with all needed data from management associate with pricing, new packages, control file changes, open Web connections, add/delete users, etc.
* Create and maintain SMS user guide documents.
* Assist with submittal and follow up on all help desk tickets submitted to software support vendors support tickets via Service Now.
* Assist/lead change management committee tasks with selected members to make certain all changes are socialized through the Car Care groups before implementation.
* Provide subject matter expertise to the Learning and Development team to translate the business needs into user.
* Maintain an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities.
* Use industry standard best practices to develop system and process improvements.
* Support Accounting, HR, and IT in Car Care related technology initiatives by executing on necessary project tasks and adhering to timelines and quality expectations.
* Provide after-hours and weekend support as needed.
* Other duties as assigned.
Minimum Qualifications:
* Bachelor's degree in Computer Science, Business Management or a related field.
* 5+ years of experience supporting Automotive and/or Retail based customer facing applications. 5+ years of system administration experience.
* Ability to work independently on assignments and projects.
* Operational knowledge of report writing utilizing Business Objects.
* Proficiency with data conversion and mapping.
* Fundamental understanding of SQL and relational database design.
* Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives.
* Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access.
* Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment.
* Ability to work with minimal supervision, effectively set priorities and meet deadlines. Can handle multiple projects while maintaining high quality, accurate work.
* Proven analytical and problem solving skills.
At AAA, your success is our success. What we can offer you:
* The starting base compensation for this position is $56,905 to $93,861.
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
* Annual Bonus + Annual Merit Increase Eligibility
* Health & Life Insurance
* 3+ weeks of paid time off accrued during your first year
* 401(K) plan with company match up to 7%
* Professional development opportunities and tuition reimbursement
* Paid time off to volunteer & company-sponsored volunteer events throughout the year
* Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Auto-ApplySystems Administrator
Columbus, OH
Wage: $24.00/ hour Amgen Ohio is seeking a full-time Systems Administrator to support its security team and systems infrastructure. This role is responsible for maintaining and administering key security systems, conducting investigations, processing identification badges, and providing ongoing support for physical security operations. The ideal candidate is detail-oriented, technically proficient, and comfortable working in a fast-paced, confidential environment.
Are you interested in being part of our Security Team?
* Apply quickly and efficiently online.
* Weekly pay.
* Growth opportunities within the company.
* Health, dental, vision, and more!
* Employee referral bonus program.
Competitive Benefits Include:
* 401(k) Retirement Plan
* Employer-Provided Medical Insurance
* Dental Coverage
* Company-Paid Life Insurance
* Optional Voluntary Life and Disability Insurance
* Paid Time Off (PTO) for Vacation and Sick Leave
Key Responsibilities:
* Identification Badge Processing:
* Process activations, terminations, and access level changes.
* Print and ship badges as required.
* Security Investigations:
* Conduct CCTV reviews and prepare incident and badge access reports as directed by the client.
* Security Systems Administration:
* Administer and maintain systems such as Prowatch and Genetec.
* Add/remove users, update report parameters, and assist with routine system upgrades and maintenance.
* Monitor and troubleshoot issues with doors, door parts, cameras, and system applications.
* Submit and track work orders and service calls.
* Operational Support:
* Fulfill Workday and BARs requests.
* Monitor and respond to activity on security systems (CCTV, access control, etc.).
* Support preventive maintenance and repair programs.
* Maintain and track spare parts inventory.
* Client & Event Support:
* Create and distribute BOA/BOLOs per client direction.
* Assist with special events and tactical communications testing.
* Support the Sr. Security Manager with Emergency Response Team (ERT) training and inventory of supplies.
* Communication & Documentation:
* Effectively communicate and escalate security issues that could impact Amgen operations.
* Complete audits, drills, and other special assignments in a timely manner.
Qualifications:
* Prior experience with security systems such as Genetec, Prowatch, or similar platforms preferred.
* Ability to manage multiple systems and respond quickly to operational issues.
* Experience working in a corporate or highly regulated environment is a plus.
* Strong attention to detail, communication, and documentation skills.
* Ability to lift and move small equipment or perform light manual maintenance tasks if needed.
* Demonstrated integrity and discretion when handling sensitive security matters.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
#CASJ
ERP System Administrator
Lockbourne, OH
Job Details Ohio - Lockbourne, OH Optional Work from Home Full Time AnyDescription
The ERP System Administrator is responsible for the configuration, administration, optimization, and support of the Epicor Prophet 21 (P21) ERP system within an automotive distribution environment. This role serves as the bridge between business operations, IT, and external vendors to ensure P21 effectively supports inventory accuracy, order fulfillment, supply chain efficiency, and financial reporting.
This is a remote position, with quarterly travel to corporate offices, distribution centers, or key project sites.
ERP Administration
Manage day-to-day administration of Epicor Prophet 21 including user accounts, roles, permissions, and security.
Configure and maintain modules such as Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.
Oversee system performance and troubleshoot issues related to data flow, integrations, and user access.
Coordinate with Epicor support and third-party vendors for upgrades, patches, and escalated issues.
Distribution Process Support
Optimize workflows specific to automotive distribution, including:
High-volume SKU management and supersession handling (part substitutions).
Core charges and return processing.
Vendor lead times and backorder management.
Pricing matrices, rebates, and manufacturer programs.
Multi-warehouse inventory optimization.
Ensure system supports fast order turnaround, accurate availability, and efficient logistics.
Business Analysis & Process Improvement
Work with departments (Sales, Purchasing, Warehouse, Finance, eCommerce, Customer Service) to map business processes.
Identify gaps and inefficiencies; design system-level improvements.
Define and translate business requirements into functional/technical system changes.
Develop and maintain process documentation and SOPs.
Reporting & Data Management
Build and maintain dashboards, custom reports, and KPIs for operational visibility.
Use P21 tools, SQL, SSRS, or Power BI to support data-driven decisions.
Maintain data accuracy and integrity across parts files, customer data, pricing, vendor files, and transactions.
Support data imports, exports, and migrations.
Project & Change Management
Lead or support ERP enhancement projects, module rollouts, and integrations (eCommerce, WMS, CRM, EDI, shipping systems).
Coordinate testing, training, go-live, and change management.
Maintain development, test, and production environments.
Prioritize system issues, requests, and change logs.
User Support & Training
Serve as primary point of contact for P21 support.
Troubleshoot issues for remote and onsite users.
Develop and deliver training sessions (virtual or onsite during quarterly visits).
Create training materials and onboarding documentation.
Cross-Functional Collaboration
Partner with business leaders to align P21 capabilities with business strategies.
Collaborate with IT on infrastructure, data security, and integrations.
Facilitate communication between technical resources, users, and external vendors.
Qualifications
Qualifications
3+ years experience with Epicor Prophet 21 (administration, configuration, or business analysis).
Experience in automotive distribution, aftermarket parts, or similar high-volume SKU environments.
Strong understanding of inventory management, purchasing, order fulfillment, warehouse operations, and pricing structures.
Hands-on experience with SQL and data reporting.
Proven ability to gather requirements and optimize business processes.
Strong communication and documentation skills.
Ability to work independently in a remote environment.
Willingness to travel quarterly for on-site support, training, or projects.
Preferred
Experience with:
P21 DynaChange, Business Rules, API, or EDI.
WMS or automated warehouse solutions.
SSRS, Power BI, or Crystal Reports.
ERP integrations with eCommerce platforms or CRM.
Experience with core returns, part supersession, or manufacturer rebate programs.
Participation in ERP upgrades or implementations.
Network Administrator
Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
MAJOR RESPONSIBILITES:
Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations.
Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards.
Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security.
Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems.
Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments.
Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies.
Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability.
EDUCATION & EXPERIENCE:
Bachelor's degree in computer science, Information Technology, or a related field preferred.
5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments.
At least CCNA certification, CCNP preferred
Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs).
Experience with Sonicwall firewalls
Hands-on experience with network monitoring, diagnostics, and management tools
Proven expertise in routing, switching, firewall configuration, and wireless networking.
Strong analytical and problem-solving skills with keen attention to detail.
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.
PREFERRED EXPERIENCE:
Experience with Cisco, Ubiquiti networking products and UniFi Controller software.
Experience with Cisco and Ubiquiti wireless configuration and management
SAN and backup solution design and implementation
Knowledge of PCI security standards
Familiarity with F5 load balancers
Familiarity with retail IT infrastructure and large-scale multi-site network environments.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.