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What does a managing administrator do?

Updated January 8, 2025
8 min read
Quoted expert
Dr. Richard Huff Ph.D.

A managing administrator is responsible for monitoring business operations by ensuring the efficiency of administrative functions, delegating tasks to administrative staff, and tracking project deliverables. Managing administrators respond to the clients' inquiries and complaints, directing them to appropriate personnel to address their concerns. They also handle the budget for the administrative department, allocating adequate resources, and maintaining the office inventory. A managing administrator must have excellent communication and leadership skills, especially on training new staff and teaching best practices for maximum productivity.

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Managing administrator responsibilities

Here are examples of responsibilities from real managing administrator resumes:

  • Administer the intranet portal; manage HTML e-mail templates and campaigns.
  • Manage the CMS review and approval process of all marketing & other beneficiary collateral.
  • Manage unit HRIS and PC-III (Unix base system) and provide and/or remove access to.
  • Manage QA teams to develop application migration testing scenarios.
  • Create and manage a repository of group presentations and documents.
  • Manage quality assurance testing of new functionality including preparing and validating QA test cases.
  • Manage customer accounts, submitting payroll, and licensing documentation while providing excellent customer service to enroll families and potential families.
  • Used WLST and Perl scripting to get run-time parameters.
  • Configure IE 8 & 10 and windows firewall to meet Siebel s requirements while ensuring system security.
  • Involve in the creation of the wrapper scripts using Perl for the automation of the deployment process.
  • Cultivate relationships in various industries to create ongoing and mutually beneficial barter systems for LCC client bases.
  • Perform troubleshooting on problems with the tool and within the customer databases in a UNIX and NT environment.
  • Used tools like IBM thread analyzer & heap analyzer to analyze java cores and heap dumps for troubleshooting purposes.
  • Develop SQL scripts to troubleshoot data-integrity errors.
  • Liaise between operations infrastructure teams and project managers.

Managing administrator skills and personality traits

We calculated that 18% of Managing Administrators are proficient in Oversight, Administrative Functions, and Payroll. They’re also known for soft skills such as Analytical skills, Communication skills, and Multitasking skills.

We break down the percentage of Managing Administrators that have these skills listed on their resume here:

  • Oversight, 18%

    Provided policy direction, guidance, administrative and management oversight to the ancillary department.

  • Administrative Functions, 16%

    Managed administrative functions including payroll, accounts receivable, banking, and marketing for a family-owned construction business.

  • Payroll, 14%

    Managed customer accounts, submitting payroll, and licensing documentation while providing excellent customer service to enrolled families and potential families.

  • Customer Service, 7%

    Job responsibilities included; phones, customer service and satisfaction, database development/design/implementation, development of office processes and procedures.

  • Salesforce, 4%

    Researched 3rd party applications for integration with Salesforce and provided recommendations that matched provided requirements.

  • Project Management, 3%

    Provide project management services during all phases of infrastructure installation, to include providing personnel and heavy equipment.

"oversight," "administrative functions," and "payroll" are among the most common skills that managing administrators use at work. You can find even more managing administrator responsibilities below, including:

Analytical skills. To carry out their duties, the most important skill for a managing administrator to have is analytical skills. Their role and responsibilities require that "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Managing administrators often use analytical skills in their day-to-day job, as shown by this real resume: "performed detail data entry for distribution and maintain files electronically as required by the customer. "

Communication skills. Many managing administrator duties rely on communication skills. "administrators must describe problems and their solutions to non-it workers.," so a managing administrator will need this skill often in their role. This resume example is just one of many ways managing administrator responsibilities rely on communication skills: "collaborated with coo/cfo in developing sales and employee training materials as well as internal communication for partners. "

Multitasking skills. This is an important skill for managing administrators to perform their duties. For an example of how managing administrator responsibilities depend on this skill, consider that "administrators may have to work on many problems and tasks at the same time." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a managing administrator: "leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, and purchasing. ".

Problem-solving skills. managing administrator responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "administrators must quickly resolve problems that arise with computer networks." This resume example shows what managing administrators do with problem-solving skills on a typical day: "provided daily and weekly status reports, assured time line compliance, assessed risks, and recommended solutions. "

See the full list of managing administrator skills

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Compare different managing administrators

Managing administrator vs. Assistant systems administrator

Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.

We looked at the average managing administrator salary and compared it with the wages of an assistant systems administrator. Generally speaking, assistant systems administrators are paid $34,248 lower than managing administrators per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both managing administrator and assistant systems administrator positions are skilled in oversight, administrative functions, and payroll.

There are some key differences in the responsibilities of each position. For example, managing administrator responsibilities require skills like "salesforce," "project management," "data entry," and "windows." Meanwhile a typical assistant systems administrator has skills in areas such as "patients," "powerpoint," "bed facility," and "patient care." This difference in skills reveals the differences in what each career does.

Assistant systems administrators earn the highest salaries when working in the health care industry, with an average yearly salary of $46,025. On the other hand, managing administrators are paid more in the finance industry with an average salary of $101,109.The education levels that assistant systems administrators earn slightly differ from managing administrators. In particular, assistant systems administrators are 2.7% more likely to graduate with a Master's Degree than a managing administrator. Additionally, they're 0.1% less likely to earn a Doctoral Degree.

Managing administrator vs. Help desk administrator

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

On average, help desk administrators earn a $25,227 lower salary than managing administrators a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both managing administrators and help desk administrators have skills such as "customer service," "troubleshoot," and "sharepoint. "

In addition to the difference in salary, there are some other key differences worth noting. For example, managing administrator responsibilities are more likely to require skills like "oversight," "administrative functions," "payroll," and "salesforce." Meanwhile, a help desk administrator has duties that require skills in areas such as "desk support," "phone calls," "remote desktop," and "computer system." These differences highlight just how different the day-to-day in each role looks.

Help desk administrators may earn a lower salary than managing administrators, but help desk administrators earn the most pay in the finance industry with an average salary of $56,503. On the other hand, managing administrators receive higher pay in the finance industry, where they earn an average salary of $101,109.help desk administrators earn lower levels of education than managing administrators in general. They're 6.0% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for managing administrators in the next 3-5 years?

Dr. Richard Huff Ph.D.Dr. Richard Huff Ph.D. LinkedIn profile

Assistant professor, assistant chair, Virginia Commonwealth University

The emphasis on data-driven public policy, management, and decision making will continue to require a creative and ethical approach to data analytics. Public agencies will have a need for technical expertise tempered with the recognition of the increasing demands for high levels of trust among stakeholders for how data is safeguarded and managed.

As custodians of sensitive data, in many cases, there is a demand for a high level of trustworthiness to be earned by public officials. I would expect agencies will need to set a high bar for ethical standards and communicate them consistently. This will be particularly true for developing and using artificial intelligence (AI). While the future public servant will need a grounding in understanding, interpreting, and using data in meaningful ways, there will continue to be a critical need for ethical sensitivity and reasoning to ensure public policies and programs heed increasing demands for social equity and justice. Technology advancements are unavoidable for the foreseeable future and need to be harnessed and applied appropriately by professional, principled, and ethical public servants.

Managing administrator vs. Junior systems administrator

A junior systems administrator is primarily responsible for handling and maintaining systems for users while under the supervision of a more experienced systems administrator. Their responsibilities often revolve around assisting senior administrators, troubleshooting support, providing installations and configurations, and handling inquiries and concerns, providing them with corrective measures. Aside from support tasks, one may also have administrative duties such as producing reports and presentations, managing schedules, and maintaining accurate data of all transactions. Furthermore, it is essential to adhere to all the policies and regulations of the company.

An average junior systems administrator eans a lower salary compared to the average salary of managing administrators. The difference in salaries amounts to junior systems administrators earning a $12,800 lower average salary than managing administrators.managing administrators and junior systems administrators both have job responsibilities that require similar skill sets. These similarities include skills such as "troubleshoot," "sharepoint," and "technical support," but they differ when it comes to other required skills.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from managing administrator resumes include skills like "oversight," "administrative functions," "payroll," and "customer service," whereas a junior systems administrator is more likely to list skills in "windows server," "system administration," "switches," and "os. "

Junior systems administrators earn the best pay in the finance industry, where they command an average salary of $65,174. Managing administrators earn the highest pay from the finance industry, with an average salary of $101,109.Most junior systems administrators achieve a similar degree level compared to managing administrators. For example, they're 5.0% less likely to graduate with a Master's Degree, and 0.8% less likely to earn a Doctoral Degree.

Managing administrator vs. Executive administrator

An executive administrator is responsible for assisting the senior management staff in planning strategies and analyzing business decisions to achieve the company's goals and objectives. Executive administrators schedule meetings and handle appointments, as well as helping with the implementation of training and programs for the employees to reach their maximum operational potential and increase productivity to meet projects' demands and ensure the highest customer satisfaction. They must have exceptional time-management and organizational skills, especially on performing administrative and clerical duties as needed, as well as excellent communication skills to respond to clients' inquiries, concerns, and requests.

Executive administrators average a lower salary than the annual salary of managing administrators. The difference is about $22,170 per year.While both managing administrators and executive administrators complete day-to-day tasks using similar skills like administrative functions, payroll, and customer service, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A managing administrator uses "oversight," "salesforce," "project management," and "windows." Executive administrators are more likely to have duties that require skills in "powerpoint," "office procedures," "financial statements," and "calendar management. "The technology industry tends to pay the highest salaries for executive administrators, with average annual pay of $58,323. Comparatively, the highest managing administrator annual salary comes from the finance industry.In general, executive administrators hold similar degree levels compared to managing administrators. Executive administrators are 0.3% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

Types of managing administrator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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