Managing director jobs in Berwyn, IL

Chief Operating Officer - Global Electronics Association Global Electronics Association (the Association) seeks a Chief Operating Officer (COO) to serve as a key partner to the CEO, responsible for both the operational excellence of today's business and the strategic execution of tomorrow's vision. The ideal candidate is a data-driven change agent with a proven track record of leading complex global programs and a strategic visionary who can execute a digital transformation. Reporting to the CEO, the COO will be responsible for the operational execution and P&L for the Association's global Standards, Certifications, Workforce Training, and Technology Solutions. The COO will serve as a primary decision-maker for core internal operations, in support of the CEO, to align priorities and ensure organizational execution. This is a leadership role for an executive who can accelerate performance while serving as a business conductor, harmonizing the distinct visions of our education, solutions, and standards functions. Key Responsibilities Strategic Execution & P&L Management: Partner with the CEO and the executive team to develop and execute the organization's strategic plan, with a particular focus on the core education, standards, and solutions functions. The COO will ensure internal business strategies are cohesive and actionable. Serve as the operational bridge between the CEO and the rest of the business, ensuring resources are aligned with strategic priorities. Assume high-level P&L responsibility for the Association's core business units, maintaining a quarterly focus on financial health to ensure the business meets revenue and growth targets. Develop a 5-year integrated solution roadmap for the Association's members/industry. Partner globally, both internally and externally, on go-to-market approaches, new product introduction (NPI) systems, and complex reporting relationships. This role is responsible for driving productivity/efficiency with measurable results. Operational Excellence: Drive a culture of "better, stronger, faster," accelerating the pace of operational improvements and cutting down the time required to transform business processes. Establish and enforce operational standards, processes, and performance metrics (KPIs) across all business units to drive efficiency, quality, and consistency. Lead cross-functional coordination to ensure a seamless member experience, resolving operational bottlenecks that impede progress. Collaborate with the heads and expert leads of standards, education, and technology solutions to continually optimize the Association's efforts to serve the membership in these key areas. Digital Transformation & B2P Leadership: Work closely with the Chief Information Officer (CIO) and Chief Global Officer to ensure member-facing digital products (LMS, professional community, subscriptions, etc.) are integrated and aligned with member needs and future-facing systems to better serve the membership and the industry. Champion the exploration and, if adopted, the execution of the Association's expansion to include a B2P model in conjunction with classic B2B. Develop and scale new business models, ensuring the systems and voice of the member are central to the transformation. Program & Product Leadership: Act as a conductor for the business: Empower leaders responsible for standards, certification, and education to cast the strategic vision for their specific domains, while ensuring these distinct strategies work together cohesively. Provide senior leadership to ensure all programs deliver exceptional member value and are positioned for future growth. Enhance product adoption success by leading within this team NPI efforts while collaborating with other peer executives' (CGO, CFO, CCO, etc.) teams. This is a leadership role designed for an executive who can manage and scale our established B2B standards business while simultaneously exploring and championing a new, direct-to-professional (B2P) digital ecosystem. Team Leadership & Mentorship: Manage, mentor, inspire, and retain a team of senior leaders, fostering a culture of accountability, collaboration, and innovation. Foster an environment where direct reports feel empowered and engaged, ensuring they see the new reporting structure as an enabler of their success. Build a collaborative, high-trust culture across the senior leadership team. Requirements Experience: 15+ years of progressive senior leadership experience, with a minimum of 5+ years managing a significant P&L in a complex, global organization. Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree is strongly preferred. Core Skills: Operational Acumen: Expertise in setting and managing KPIs, building scalable operational systems, and managing budgets across multiple business lines. Strong experience driving efficiencies, P&L leadership, and global program management is required. Operational Velocity: Demonstrated ability to accelerate business performance and drive transformation on aggressive timelines. Strategic Vision & Integrative Leadership: Expert at managing diverse business lines and knitting them into a cohesive operational strategy. Demonstrated ability to think "what's next" and champion new strategic directions. Digital Transformation: Proven experience leading the development of member-facing digital products (e.g., LMS, professional community, subscriptions) and new business models. Executive Leadership: Proven ability to manage and mentor senior-level VPs and directors. The VP of Education, VP of Standards, and VP of Technology will report into this role. Executive EQ & Retention: High emotional intelligence with a specific ability to empower and retain senior executives during times of organizational change, ensuring they feel supported, committed, and successful in a new reporting structure. Collaboration: Proven ability to partner closely with C-suite peers (CIO, CGO, and CFO) to drive systems and member-centric outcomes. Preferred Qualifications: While experience in the electronics industry, a standards body, or a trade association is helpful, it is not required for candidates who demonstrate exceptional operational and leadership capabilities. Experience building a B2P/B2C business model that coexists with B2B. Compensation & Environment The salary for this senior executive role is highly competitive and will be commensurate with experience. The Global Electronics Association offers a comprehensive benefits package and a hybrid work environment. This position reports to the CEO and has 3 executive direct reports in Education, Standards & Technology. The Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefit and has a hybrid work environment. Position Is US based. The pay range for this position is $375K+. The Global Electronics Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, GEA offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week. Please send resume and cover letter to e-mail: ****************************** Subject line should say: COO The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation. With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.

HealthCare Associates Credit Union (HACU) seeks a visionary, collaborative, and member-focused leader to serve as its next President & Chief Executive Officer (CEO). Reporting directly to the Board of Directors, the CEO will guide HACU into its next era of growth, innovation, and service while honoring its 45-year legacy of financial stewardship and dedication to the healthcare community. With total assets approaching $500 million, HACU is financially strong and deeply trusted by the members and institutions it serves. The CEO will ensure continued stability and excellence while advancing a strategic agenda centered on growth, digital transformation, and an exceptional member experience across all operations. This leader will champion innovation and technology and cultivate partnerships that expand HACU's presence within the healthcare sector and beyond, and model the organization's core values of Compassion, Collaboration, and Creativity. Rooted in HACU's Purpose -to increase our community's wellbeing through healthy banking - these guiding principles, along with HACU's longstanding Service Promises, define the organization's culture of empathy, accountability, and care. The CEO will nurture that culture by developing leaders, empowering staff, and fostering inclusion, innovation, and shared purpose. The successful candidate will bring proven experience in strategic planning, financial management, and organizational leadership, along with a record of a productive partnership with a Board of Directors. A bachelor's degree is required; a master's degree is preferred, along with at least ten years of senior management experience and a demonstrated record of success in financial services. This is a rare opportunity for a purpose-driven leader to advance the financial wellbeing of those who care for others, and to shape the next chapter in HACU's proud history. Company Profile With a vision to be the financial institution of choice for those who serve and support the healthcare industry nationwide, HACU delivers premier member service by keeping costs low, providing above-market savings rates, and offering below-market loan rates. Living out its mission, HACU is committed to helping members achieve their financial goals by providing exceptional financial solutions and personalized service. HACU promises to anticipate member needs, treat members with respect, recommend solutions that improve financial health, take ownership of member requests, and make it easy to do business with them. To learn more, visit ************* Community Profile Located in DuPage County, one of Illinois' most prosperous and well-governed regions, Naperville and Lisle together form an ideal setting for the next HACU CEO. This vibrant corridor combines the advantages of a thriving suburban business hub with the warmth, beauty, and civic spirit of family-centered communities. Naperville, consistently ranked among America's best places to live, offers outstanding public schools, top-tier parks and recreation facilities, and a lively downtown filled with restaurants, trails, and cultural events. Its nationally recognized park district features more than 130 parks and 2,400 acres of open space, while the Naperville Riverwalk and nearby Centennial Beach provide natural beauty and gathering places for all seasons. Lisle, home to HACU's headquarters, provides a quieter, convenient, welcoming village known for its Tree City USA heritage, the Morton Arboretum's 1,700 acres of living collections, and easy commuter access to Chicago and O'Hare International Airport. Together, Naperville and Lisle offer more than a place to work- they offer a place to belong and to lead. For HACU's next CEO, this community provides fertile ground for visionary leadership and enduring impact. Compensation A comprehensive compensation package will be offered to the selected candidate. Apply Now To submit your confidential application and learn more about the positions represented by D. Hilton Associates, please visit us at *************** and click on Find a Career. You may recommend others for candidacy by contacting Jessica Jarman, Senior Vice President, at ************** ext. 138 or *******************

LHH Recruitment Solutions has partnered with a rapidly growing, private equity-backed organization, and they are seeking a motivated Vice President of Procurement to join their team. Seeking a dynamic procurement leader ready to make a transformative impact. This is a unique opportunity to shape procurement strategy, drive cost savings, and lead a small but high-performing team in a fast-paced, entrepreneurial environment. Why This Opportunity Stands Out: Influence the direction of a high-growth, PE-backed company. Work directly with C-suite executives and drive enterprise-wide impact. Competitive compensation and the chance to build something extraordinary. Be part of a culture that values innovation, agility, and results. Key Responsibilities: Strategic Procurement Leadership: Develop and execute a global sourcing strategy aligned with aggressive growth goals and operational excellence. Champion innovation in supplier engagement, procurement technology, and process optimization. Supplier & Contract Management: Build and nurture long-term partnerships with domestic and international suppliers, especially across key categories such as linens, fleet management, temporary labor, chemicals, and capital equipment. Lead complex negotiations to secure best-in-class terms and mitigate risk. Operational Excellence: Oversee all procurement activities, ensuring seamless integration with operations, finance, and executive leadership. Implement robust procurement policies and leverage digital tools (MS Office, NetSuite preferred) to drive efficiency and transparency. Team Development: Inspire, mentor, and develop a lean team of procurement professionals. Foster a culture of accountability, continuous improvement, and high performance. Analytics & Risk Management: Utilize advanced analytics and ERP systems to forecast demand, optimize inventory, and manage working capital. Monitor global market trends and proactively address supply chain risks. Cost Optimization: Identify and deliver significant cost savings while maintaining quality and service standards. Lead value engineering initiatives and track procurement ROI for executive stakeholders. Qualifications and Skills: Bachelor's degree required; advanced degree a plus. 10+ years of progressive procurement or purchasing experience, including 5+ years in a leadership role managing teams. Proven track record overseeing $60M+ in spend across diverse categories (linens, fleet, temporary labor, chemicals, office/industrial supplies, capital equipment, etc.). Demonstrated expertise sourcing both domestically and internationally, with strong acumen in direct supplier relationships in India, China, Pakistan, and beyond. Exceptional negotiation, decision-making, and project management skills. Experience working in a private equity environment; thrives under pressure and adapts quickly to change. Willingness to travel up to 20% (including international supplier visits and plant sites). Proficient in MS Office; NetSuite or similar ERP experience preferred. Industry experience in distribution, manufacturing, or related sectors. Hands-on, “roll up your sleeves” leadership style-comfortable being both tactical and strategic. Compensation Range: $150,000 - $200,000 + 15% Bonus Benefits Offered: 3 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate Vice President of Procurement looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************

A leading communications firm is seeking a Senior Vice President, Senior Counsel to lead contract negotiations and provide legal guidance. The ideal candidate will have a J.D. degree and at least 10 years of experience in commercial contract negotiation and drafting. This role requires strong communication skills and the ability to collaborate across teams. The position is based in Chicago and offers a hybrid work environment with competitive compensation ranging from $130,000 to $220,000 per year. #J-18808-Ljbffr

A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment. #J-18808-Ljbffr

We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director's ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm. Responsibilities and Duties: Serve as Trusted Advisor: Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations. Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals. Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals. Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence. Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities. Finance: Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement. Drive profitability growth by providing partners with an understanding of the most important financial levers. Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.) Prepare financial content for monthly meetings using data from Finance and internal financial systems. Identify those timekeepers and clients that are driving current trends and determine how to address/leverage. Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting. Provide ad hoc PG data analysis and recommendations as requested. Operations: Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum. Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners. Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.) Provide ad hoc data analysis that facilitates decision-making for PGLs. Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization. Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies. Ensure the PG is able to deliver industry leading project management solutions to its clients. Encourage collaboration with other PGs and client initiatives/programs within the firm. People: Provide support continuity and best practices training for new hires and new PGLs. Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum. Ensure focus is maintained on the PG promotion pipeline and current candidates. Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.) Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability. Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.) Support and facilitate ongoing training and professional development of all PG lawyers. Maintain MS Teams site so that the PG has access to all historical monthly meeting materials. Encourage and support ongoing investments in PG culture, team building and esprit de corps. Specific Skills Required: Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments. Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs. Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action. Provide visionary and strategic operational leadership coupled with technical and professional knowledge. Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis. Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action. Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation. Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership. Knowledge, Skills and Abilities: Bachelor's degree in a business-related field from an accredited college or university is required. At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure. The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus. Excellent interpersonal communication, written and verbal communication skills with critical thinking are required. Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required. Good customer service interaction is required. Must be able to shift perspectives to see both the Technology Department's and the end users' goals and experiences. Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required. Must have the ability to prioritize and handle multiple priorities simultaneously. Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment. Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships. Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines. This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability. Role Overview This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans. Key Responsibilities Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics. Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth. Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization. Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability. Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics. Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence. Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations. Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives. Qualifications & Experience Proven operational leadership in the ingredients, flavors, or food production industries. Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business. Strong financial acumen, with experience managing budgets, P&L, and operational KPIs. Experience leading multi-site manufacturing or co-manufacturing networks a plus. Exceptional problem-solving, project management, and people leadership skills. Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities. Bachelor's degree required; MBA or advanced business degree preferred. Why Join Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans. Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact. Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.

Who We Are MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ . The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences. What You'll Do Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment. Participate in Board meetings and serve as a corporate officer Implementation & Management of Legal Program Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals Motivate, nurture, and connect a diverse, inclusive, and high‑performing team Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director Developperformance management metrics and aprofessional development program for all legal professionals in #J-18808-Ljbffr

Key Responsibilities Strategic Leadership Develop and implement long-term strategies for property management operations across commercial assets. Partner with construction and development teams to ensure seamless transitions from construction to occupancy and management. Drive operational excellence, cost efficiency, and portfolio value growth. Establish KPIs and performance metrics for property teams and vendors. Operational Management Oversee day-to-day property management operations for office, industrial, and retail assets. Direct budgeting, forecasting, and financial performance of the managed portfolio. Ensure compliance with all local, state, and federal regulations. Oversee vendor management, maintenance programs, and capital project planning. Construction & Capital Projects Collaborate with the construction division on new builds, renovations, and tenant improvements. Manage integration of property management considerations into construction planning and design. Oversee capital expenditure programs to maintain and enhance asset value. Team Leadership & Development Lead, mentor, and develop regional property managers and operational staff. Foster a culture of accountability, collaboration, and high performance. Provide leadership in recruiting, training, and retaining top property management talent. Financial & Client Relations Maintain strong relationships with ownership groups, investors, and major tenants. Prepare and present property performance reports to executive leadership and stakeholders. Oversee lease administration, collections, and expense control measures. Qualifications Bachelor's degree in Real Estate, Business, Construction Management, or related field (MBA or CPM preferred). 12+ years of progressive experience in commercial property management, including leadership over multiple asset types. Proven experience managing property operations in conjunction with large-scale construction or redevelopment projects. Strong financial acumen with expertise in budgeting, forecasting, and P&L oversight. Excellent leadership, communication, and negotiation skills. Professional certifications such as CPM, RPA, or CCIM are highly desirable. Key Competencies Strategic and operational leadership Construction project integration Financial management and reporting Tenant and stakeholder relations Team development and mentoring Regulatory compliance and risk management

Director of Operations - ExtendMed ExtendMed is a modern healthcare engagement platform transforming how life sciences organizations connect, educate, and collaborate with key stakeholders across the product lifecycle. From virtual advisory boards to speaker programs and patient community initiatives, our platform powers high-impact, compliant, insight-driven engagements-all in one centralized, tech-enabled environment. We partner closely with emerging and mid-size pharmaceutical and biotech companies to deliver customized, technology-forward solutions supported by a high-touch service model. As we scale, we're building the next generation of medical engagement technology-and we're looking for proactive, tech-savvy leaders to help shape that future. About the Role We're seeking a Director of Operations to build, lead, and optimize the operational backbone of ExtendMed. This senior leader will shape how we deliver high-quality, compliant, and scalable engagements for our life-sciences customers. You will own operational strategy, process architecture, systems implementation (including customer ticketing and billing workflows), workforce planning, and direct management of our Program Manager (PM) team. This is a hands-on strategic role for a leader who excels at building systems, improving efficiency, and guiding teams through growth. What You'll Lead Operational Strategy & Leadership • Define and execute ExtendMed's operational framework to support company growth and service excellence. • Build scalable workflows, KPIs, and operational dashboards that improve decision-making. • Provide day-to-day leadership that reflects ExtendMed's mission, values, and commitment to high-touch service. Process Design & Quality Assurance • Architect and maintain SOPs, workflow documentation, and cross-functional operating procedures. • Standardize delivery processes across the Program Manager team. • Ensure operational compliance and quality across all client-facing work. Ticketing System Ownership • Lead the selection, configuration, rollout, and governance of a customer support/ticketing system. • Define SLAs, escalation paths, and reporting for operational visibility and rapid issue resolution. Billing Operations & Financial Alignment • Oversee billing accuracy, workflow integration, and forecasting needs across accounts. • Partner with Finance to support profitability, cash flow, and operational planning. People Leadership: Program Manager Team • Directly manage, develop, and inspire the Program Manager (PM) team. • Set performance expectations, provide coaching, and create a success-oriented culture. • Support PMs in translating client business requirements into developer-ready user stories. Cross-Functional Collaboration • Partner with Development to ensure technical execution aligns with client requirements. • Align closely with Sales and Client Strategy to forecast resource needs and workflow capacity. • Represent Operations in planning, executive meetings, and client escalations. What You Bring • 8-12+ years in operations, program management, or service delivery roles-ideally within SaaS, healthcare, or life sciences. • Leadership experience managing cross-functional teams and operational change. • Expertise in process documentation, workflow design, and systems implementation. • Strong financial acumen and experience overseeing billing or project financials. • Exceptional communication skills and ability to influence across technical and non-technical teams. Why Join ExtendMed • High-impact leadership role shaping the future of a mission-driven healthcare engagement company. • A tight-knit team of smart, positive problem-solvers. • Opportunity to architect scalable solutions in a growing, client-centric organization. • Friendly work environment, competitive benefits, and a central Evanston location. Contact Amy Ravi, CEO ******************* *****************

Job Title: Sr. Director of Compliance and Privacy We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency. About the Role: Oversee privacy programs, including HIPAA and GDPR compliance Lead cross-functional teams to investigate and resolve privacy incidents Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board Serve as a subject matter expert for government program compliance, including Medicare Part D Develop and lead a high-performing compliance and privacy team Responsibilities: Privacy Program Leadership: Oversee privacy programs and lead incident response efforts Corporate Compliance Oversight: Manage compliance programs and address compliance issues Government Programs Compliance: Serve as a subject matter expert and chair compliance committees Team Leadership: Develop and lead a high-performing team Systemwide Engagement: Promote best practices and coordinate incident response efforts Training & Education: Oversee compliance and ethics training programs Requirements: Master's Degree in Law (must have) 12+ years of experience in healthcare compliance and privacy Proven ability to lead teams and drive organizational change Deep understanding of healthcare compliance, privacy program administration, and data security technologies Excellent analytical and communication skills Preferred Certifications: Licensed Attorney Professional, Academy for Health Care Management (PAHM) Certified Information Privacy Professional (CIPP) What Our Client Offer: Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization Collaborative and inclusive work environment Professional growth and development opportunities If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!

Job Title: Regional Director of Patient Access (EPIC) Position Type: Permanent / Full-Time Note: This role can sit at any of the acquired hospitals in Aurora, Chicago, Des Plaines, Elgin, Evanston, Kankakee, or Joliet . Travel within the region may be required based on business needs. Overview: Our client is seeking a highly experienced and strategic Regional Director of Patient Access to lead and manage patient access operations across multiple hospital facilities. This is a key leadership position responsible for driving patient access performance, ensuring standardization of processes, and leading regional initiatives across 4 or more facilities. The ideal candidate will bring deep expertise in EPIC, a strong background in revenue cycle management, and a proven track record of managing patient access functions in a multi-site acute care environment. Key Responsibilities: Oversee and manage patient access functions across multiple hospital sites within the assigned region. Lead implementation of patient access projects, ensuring alignment with business goals and organizational standards. Standardize and optimize processes, protocols, and policies to enhance efficiency and patient experience. Collaborate with cross-functional teams including revenue cycle, IT, clinical, and administrative departments. Ensure consistent performance across facilities by monitoring KPIs, identifying areas for improvement, and implementing corrective action plans. Provide strategic direction and leadership to regional teams, fostering a culture of excellence and accountability. Support integration activities and system implementations, particularly EPIC-related initiatives. Travel as needed to hospital sites within the region to ensure operational consistency and staff engagement. Required Qualifications: Bachelor's degree in Healthcare Administration, Business, or a related field (or equivalent experience). 3-6 years of experience in Patient Access or Business Office operations. Demonstrated experience with EPIC Electronic Medical Records (EMR). Proven leadership of large teams within multi-site acute care hospital environments. Comprehensive knowledge of all channels of revenue cycle management. True regional experience managing operations across 4+ healthcare facilities. Preferred Qualifications: 5-10 years of experience in Patient Access or Business Office. Prior experience as a Project Manager. Experience managing offshore or remote teams. PMP Certification or Revenue Cycle Certification. Additional Details: Travel Requirement: Moderate travel within the assigned region. Work Environment: Onsite at any of the regional facilities based on business needs.

Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.

Westward360 is looking to add a Vice President of Client Success to join our leadership team. This is an exciting opportunity for an experienced leader to drive client retention, satisfaction, and long-term growth across our organization. If you are passionate about delivering an exceptional client experience, developing high-performing teams, and shaping the future of community association management, we want to hear from you. Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties. What we offer: Base salary range of $100,000 - $110,000 Target bonus opportunity up to 20% of base salary Monthly cell phone stipend Flex work environment: Chicagoland hybrid or remote Medical/Dental/Vision insurance Front loaded PTO 401k - Company match up to 4% Long and short term disability at no cost to employee Leadership growth opportunities within a fast-growing organization What you'll do: The Vice President of Client Success will lead strategic initiatives to enhance client retention, strengthen relationships, and elevate the overall client experience. This role will also oversee the Director of Training and Customer Service to align training, customer support, and retention strategies company-wide. Client Retention & Success Strategy Develop and execute client retention strategies to drive long-term association partnerships. Establish KPIs and success metrics for retention, client health, and satisfaction across all communities. Oversee retention programs, including early warning systems for at-risk clients and proactive engagement strategies. Leverage NPS scores, surveys, and other feedback tools to identify trends, improve service delivery, and track progress. Partner with executive leadership to align client success initiatives with company growth objectives. Client Experience & Engagement Build scalable programs that enhance the client journey from onboarding through renewal. Establish best practices for proactive client communication and relationship management. Lead periodic client review processes to ensure satisfaction, highlight performance, and reinforce value delivered. Serve as an executive sponsor for key client accounts and escalations when needed. Community Manager Success & Training Oversight Collaborate with HR, Learning & Development, and Operations to design and oversee training programs for Community Managers and client-facing staff. Provide strategic direction for professional development, tools, and resources to help Community Managers deliver exceptional service. Foster a culture of accountability, empowerment, and continuous improvement within the client success function. Partner with Regional Leadership to identify skill gaps, design development opportunities, and improve manager retention. Leadership & Collaboration Lead, mentor, and grow the Client Success team, ensuring alignment with company values and strategic goals. Collaborate cross-functionally with Operations, Sales, Marketing, Onboarding, and Maintenance teams to ensure a seamless and consistent client experience. Present data-driven insights and recommendations to the executive team and board of directors. Serve as a thought leader on client retention and success in the community association management industry. What you'll need: 10+ years of progressive leadership experience in client success, account management, or operations within the community association management industry or a related service industry. Proven track record of developing and executing client retention strategies and programs. Experience with NPS or other client sentiment measurement tools, with the ability to translate data into actionable insights. Strong background in training, coaching, and developing client-facing professionals. Excellent leadership, communication, and relationship management skills. Ability to thrive in a fast-paced, growth-oriented environment with a strong service mindset. Bachelor's degree in Business, Management, or related field (Master's degree preferred). CAI designations (CMCA, AMS, or PCAM) strongly preferred or considered a plus. About Westward360: Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution. *Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success. We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first. Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived. Client Portal & Digital Solutions Manager We are seeking an experienced and forward-thinking Client Portal & Digital Solutions Manager to lead the strategy, administration, and continuous enhancement of our client-facing digital ecosystem. This role oversees the design, delivery, and integration of our client portal and related technologies, ensuring a seamless, secure, and engaging digital experience for clients and internal teams. The ideal candidate brings deep operational knowledge of RIA and wealth management technology platforms including Addepar, strong project and vendor management expertise, and a passion for leveraging digital tools to enhance client engagement and operational efficiency Key Responsibilities Client Portal & Digital Experience Management Serve as the primary administrator and owner of the client portal platform, ensuring optimal configuration, security, and user experience. Design, implement, and maintain customized client dashboards, views, and reporting tools. Lead client onboarding and training processes, providing expert guidance on platform features and functionality. Act as the internal advocate for the client digital experience, ensuring that all solutions enhance satisfaction, engagement, and accessibility. Gather and analyze client feedback to drive ongoing improvements and feature enhancements. Technology Integration & Data Oversight Oversee integration of client portal and related systems with CRM, performance reporting, financial planning, and document management platforms. Ensure data accuracy, integrity, and flow across systems through proactive monitoring, reconciliation, and validation. Collaborate with custodians, data providers, and vendors to resolve data and connectivity issues. Identify and implement opportunities for automation, workflow optimization, and enhanced data delivery. Digital Product Strategy & Implementation Develop and execute a comprehensive digital product strategy aligned with firm-wide goals. Collaborate with cross-functional teams-including technology, operations, compliance, investments, and client service-to design and implement new digital capabilities. Conduct usability testing and incorporate feedback to ensure an intuitive and user-centric digital experience. Support digital integration and technology alignment during mergers, acquisitions, or platform migrations. Vendor & Project Management Manage relationships with external technology vendors and solution providers. Lead technology and process improvement initiatives from concept to execution, including scoping, planning, testing, and implementation. Maintain a clear, prioritized roadmap of digital initiatives and ensure timely, high-quality delivery. Monitor vendor performance and ensure service levels meet organizational standards. Innovation & Continuous Improvement Stay current on emerging fintech trends, client engagement technologies, and best practices within the wealth management industry. Evaluate and recommend new technologies to enhance the client experience and streamline internal operations. Lead internal discussions and presentations on digital innovation, ensuring alignment with long-term strategic goals. Operational Leadership Manage and mentor team members responsible for supporting client portal operations and technology solutions. Establish and maintain documentation, workflows, and standard operating procedures. Partner with compliance and information security teams to ensure all digital systems meet regulatory and data protection standards. Qualifications Bachelor's degree in Finance, Business Administration, Information Systems, or related field. 8-10+ years of experience in technology, operations, or client service roles within a Registered Investment Advisor (RIA), family office, or asset management firm. Demonstrated experience managing client portal and performance reporting platforms (e.g., Addepar, InvestCloud, Tamarac, or similar). Strong understanding of investment data structures, reporting workflows, and custodial integrations. Proven experience leading cross-functional technology or digital transformation projects. Excellent organizational, communication, and leadership skills with the ability to influence across teams. Strong analytical and problem-solving abilities with attention to detail. Preferred Skills Familiarity with APIs, data mapping, and process automation. PMP or similar project management certification. Experience with vendor selection and contract management. Strong grasp of data security, compliance, and privacy standards in client-facing technology. Knowledge of UX/UI principles and user-centered design approaches. What We Offer: At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $90,000 - $120,000. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Equal Employment Opportunity It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities. *Disclosures related to awards, recognitions, and rankings available here. Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices. Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals. Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources. Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies. Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners. Education Required: High School diploma or equivalent required Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”). Preferred: Undergraduate or graduate degree in healthcare or business management a plus. Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”), Experience: Required: Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management. Preferred: Five (5) or more years of experience in a Central Verification Office a plus Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus Knowledge of federally qualified health center requirements a plus Skills and Knowledge Required: Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria. Comprehensive knowledge of accrediting and regulatory agencies' standards. Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups. Ability to manage teams and workflows. Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows. Excellent analytical and problem-solving skills together with judgment and initiative. Strong organization and planning and project management skills. Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database. Preferred: Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus). Knowledge of National Practitioner Data Bank interface and reporting (a plus) The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Head of Retail Operations - Chicago, IL (Confidential Client - Consumer Retail Brand) 📍 Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the in-store journey, and lead key transformation initiatives that define how the brand connects with its customers in stores. Key Responsibilities Lead all aspects of retail operations and field leadership across hundreds (or thousands) of store locations, driving consistency, execution, and profitability. Lead the evolution of the in-store customer experience - including visual standards, service models, and experiential elements that deepen brand engagement. Drive operational excellence by modernizing systems, processes, and technology to scale store performance and efficiency. Partner cross-functionally with merchandising, finance, marketing, digital, and real estate teams to deliver an integrated retail strategy. Build and inspire a high-performing store and field team, fostering a culture of accountability, empowerment, and performance. Work with finance and analytics to align store execution with business objectives, optimizing profitability and store metrics. Lead growth initiatives such as store concept evolution, new store formats, or strategic expansion of the store network. Embed a customer-centric mindset into every store interaction, ensuring the brand's values and story are consistently delivered. Ideal Profile 15+ years of progressive leadership in multi-unit retail operations, preferably within lifestyle, fashion, specialty, or experience-driven retail brands. Proven experience leading retail transformation and improving store performance, operations, and customer experience. Strong expertise in store operations, visual presentation, customer experience, and field execution. Solid financial and strategic acumen - able to translate retail vision into measurable results and operational plans. Experienced leading large teams across multiple locations, with a focus on building talent, developing leaders, and driving execution. A modern retail thinker who balances operational discipline with innovation and creativity in store settings. The Opportunity This is a rare chance to join a beloved consumer brand at a pivotal moment in its evolution. The Head of Retail will have a tangible impact - shaping the store-experience, enhancing execution, and helping the brand connect with customers in meaningful ways.

This is a hybrid position requiring 2 days per (Tuesday and Wednesday) in-person each week. Office is located in downtown Chicago, IL in the Streeterville/Mag Mile area. Reporting to the VP of Information Technology, the primary purpose of this position is to successfully direct the strategic and operational management of AOA's enterprise applications and underlying data environment. The incumbent manages interdepartmental and cross-functional teams in all project phases from requirements definition and solution design to testing, deployment and end user training. This position ensures all core business systems including AMS/CRM, LMS, custom-built PHP and .NET applications, and other mission-critical solutions are secure, scalable, and aligned with organizational priorities. ESSENTIAL FUNCTIONS Provide strategic oversight and operational management of AOA's application ecosystem, including AMS/CRM (Salesforce/Fonteva, Cobalt), LMS, websites, and custom-built applications, ensuring best practices for configuration and integration. In partnership with VP of IT, oversee project portfolio from requirements to go-live, ensuring they align with organizational priorities, budget, and timelines. Collaborate with internal stakeholders, technical leads, and subject matter experts to translate business needs into technology solutions. Lead all activities related to the design, planning, implementation, and administration of AOA's core business systems, including development, configuration, upgrade planning, systems testing and QA, security, backup, recovery, and user support. Serve as project lead on complex technology initiatives, guiding requirements gathering and solution design. Oversee system integrations, API management, and data exchanges across platforms to reduce silos and improve organizational data flow. Lead development of new features in PHP and .NET environments, making certain adherence to secure coding practices, scalability, and maintainability. Supervise database administration efforts, consisting of architecture, performance enhancements, monitoring, and security. Partner with data analyst team members to make sure data solutions meet current and future reporting, integration, and analysis needs. In partnership with VP of IT, manage external vendor relationships for custom-built applications and SaaS products including project oversight, SOW and contract management, and SLA performance. Define and maintain application governance processes for core business systems and support change management efforts. Contribute to data governance and quality efforts to keep consistent definitions and reliable data flows across platforms. In partnership with VP of IT, develop and manage annual budgets for enterprise applications and data platforms, providing financial oversight for projects, SaaS products, and vendor operations. Supervises the creation & updating of critical SOPs and training for AOA. Provides leadership, direction, and management to the team, including providing feedback, coaching support, mentoring, performance management, and professional development opportunities as appropriate. Foster a culture of accountability, collaboration, and continuous improvement. Continuously research emerging technologies, such as AI, automation, and integration tools, to identify opportunities that modernize AOA's technology ecosystem. Participates in industry and other professional networks to ensure awareness of industry standards, trends, and best practices to strengthen organizational and technical knowledge. Performs other duties as assigned. MINIMUM QUALIFICATION OR EQUIVALENTS Education: Bachelor's degree in a computer science, information technology, software engineering or equivalent work experience Experience: 8+ years of work experience managing enterprise applications, database services, or software development, with at least 3 years in a leadership role. Experience implementing, supporting, and optimizing Fonteva and/or Salesforce systems. Proven success managing custom-built applications using PHP, .NET, or similar web applications. Strong understanding of database architecture and performance optimization. Experience managing 3rd party vendors. Experience gathering, refining, and prioritizing requirements. Knowledge of both agile and traditional project management principles and practices. Experience with managing governance initiatives to guide strategy and prioritize initiatives across core enterprise systems. Excellent verbal and written communication skills. Ability to translate and bridge the gap between technical and business stakeholders. Experience managing budgets. Ability to provide constructive feedback on assignments. Strong troubleshooting and problem-solving skills. Excellent organization skills and attention to detail. Experience in an association, nonprofit, or member-based organization preferred. Licensure or Certification: N/A Special Skills: Strong background in software development and project management Experience with Fonteva/Salesforce Familiarity with PHP, Laravel, C#.NET, MSSQL Familiarity with WordPress a plus Familiarity with Cobalt/MS Dynamics a plus Aptitude to learn and leverage new technologies PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT This position is based in the AOA Chicago office, requiring 2 days per (Tuesday and Wednesday) in-person each week. Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.