Senior Director of Community Operations
Managing director job in Columbia, SC
Presbyterian Communities of South Carolina, a state-wide ministry dedicated to enriching the lives of seniors since 1958, is a trusted not-for-profit leader in the senior living. With six Life Plan Communities across the state, we have established ourselves as a trusted name in providing exceptional care. We are thrilled to announce a new career opportunity within our Management Services Office. We are seeking a highly motivated and experienced Senior Director of Community Operations to join our team. In this role, you will support the Executive Director across our communities. Acting as a vital link between community leadership and central operations, you will play a critical role in maintaining high standards of care and organization success.
Responsibilities include but not limited to:
Supervise and guide Executive Directors across all PCSC campuses, ensuring leadership excellence and operational alignment with our mission and values
Conduct regular site visits to assess performance, compliance, and community needs
Champion the use of operational tools i.e. (Time and Attendance, Electronic Health Record, Medical Supply, HRIS) and other operational systems to track performance to monitor labor, expenses, and resident service
Support on-site recovery and stabilization after emergencies, leadership changes, or service disruptions
Maintain CRCFA, SNF and NHA license
Support The Executive Director with staffing plans and workforce optimization strategies
Collaborate in annual budgeting processes to ensure alignment with organizational goals
Coordinate vendor relationships, ensuring adherence to corporate standards and negotiated pricing
Partner with Director of Clinical Operations to ensure survey readiness and regulatory compliance
What You Bring:
Bachelor's degree required; Master's degree preferred (Healthcare Administration, Business, or related field)
Six or more years of progressive leadership experience in senior living, long-term care, or related healthcare operations, including oversight of multi-site operations
Unencumbered CRCFA and NHA license
Strong knowledge of state and federal regulations governing Life Plan communities
Proven ability to lead and mentor operational teams
Excellent communication, analytical, and problem-solving skills
Willingness to travel to communities as needed
Benefits
We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. This includes competitive paid time off, medical, dental, and vision coverage, a 403(b) retirement plan with employer matching, and opportunities for professional growth and leadership development.
Apply today by sending your resume and cover letter to *********************** by November 21st, 2025.
Join a team dedicated to enriching the lives of seniors of all faiths through Service, Excellence, Relationship, Teamwork, and Stewardship. If you are a leader passionate about operational excellence and making a difference, we invite you to apply.
Equal Opportunity Employer
Director of Operations
Managing director job in Columbia, SC
Description Are you interested in leading and motivating a team, growing a business, and finding new ways to leverage technology to improve the lives of South Carolina citizens? As Director of Operations for Tyler Technologies - South Carolina Enterprise, you will have the opportunity to be part of the management team that is focused on this and more every day. The Director of Operations is a critical part of the management team with varied and broad responsibilities, including project management, product development, marketing, and the service desk. The Director of Operations is first and foremost a leader and ensures that each team is operating efficiently and effectively. This position serves as a backup to the General Manager, assisting with financial forecasting and budgeting as well as meeting with customers to build and maintain relationships. Excellent written and verbal communication skills are a requirement for this position, and experience managing teams is a must. Responsibilities:
Lead and inspire a team of professional technologists and project managers
Provide guidance and oversight to teams responsible for key aspects of the business
Develop strategies for growth and execute on tactics that will improve effectiveness and accelerate progress toward our mission
Seek out and implement improvements to all aspects of the business and services
Manage complex and key eGovernment projects
Meet with agencies to discuss existing services, potential projects, and projects in development; create proposals/work orders based on the scope of work
Assist the General Manager with reports, presentations, and meetings with government partners in South Carolina and at conferences and tradeshows
Work closely with the Director of Technology and the leadership team to ensure the effectiveness of all teams
Ensure quality and timeliness of marketing and project management deliverables, including compliance with established company processes and standards
Oversee and enhance project management processes
Manage application project queue and priorities
Conduct regular meetings with team members on the status of completed and ongoing projects and assist with priorities, decision-making
Understand and document requirements (business analysis and writing) and train others to perform and document requirements gathering for the digital government project.
Act as the escalation point and develop strategies for improvement
Conduct annual financial and resource planning for the technology organization
Meet contractual SLAs for metrics including service availability, incident/request resolution, response times, and financial processing accuracy
Other responsibilities assigned by the General Manager
Some travel may be required
Qualifications:
Undergraduate degree plus outstanding communications skills
Minimum of 10 years of job-related experience
Strong leadership, organizational, prioritization, and project management skills
Excellent customer service skills, including good verbal and written abilities
Web application and CMS project management experience preferred
PMI certification preferred
Experience with Agile development methodology is a plus, including sprint planning
Qualified candidate must be located in or open to relocation to Columbia, South Carolina, or the surrounding area.
Who are we?We are the South Carolina Enterprise of Tyler Technologies (NYSE:TYL) subsidiary - the organization behind Digital Government Services in the State of South Carolina. We are a talented team of programmers, designers, and project managers who are dedicated to improving the lives of South Carolina citizens through the web and mobile applications that we build on behalf of our government partner in South Carolina. We are passionately leading a new era of digital public service, using technology to bring government to the people of South Carolina in meaningful and convenient ways.
Auto-ApplySr. Director/VP/Clinical Delivery Lead, Advisory Services
Managing director job in Columbia, SC
Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients:
+ Accelerate the drug development cycle
+ Bring the right drugs to market
+ Identify barriers to patient access
+ Turn data into insights faster
+ Think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.
**The Team**
The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors.
Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives.
**Scope of Role**
In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects:
**Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization.
**Key responsibilities include**
+ Consulting offering development and refinement
+ Team capability development, training, and knowledge sharing
+ Sales enablement and production of relevant training material and supporting collateral
+ Support for marketing initiatives including preparing campaign materials
+ Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels
+ Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella
+ Team development/mentoring
+ All other duties, as assigned
**Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development
+ Qualification and feasibility assessment
+ Proposal development leveraging the full capabilities of Norstella
+ Developing effort and price estimates
**Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Playing a key role as a leader and subject matter expert in the area of Clinical Development
+ Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes
+ Working with the broader Norstella team and resource managers to staff projects
+ Providing guidance and advice to project teams
+ Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients
**Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:**
+ Clinical development planning and forecasting
+ Protocol Design, Country, Site and Investigator Feasibility
+ Clinical trials operations, cost benchmarking & landscapes
+ Performance monitoring/optimization & acceleration
+ Diversity planning and execution
+ Competitor trial monitoring & analytics
**Requirements**
+ Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc)
+ Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth
+ Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment
+ Experience using data analytics and services to solve clinical trial challenges
+ Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions
+ Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape
+ Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business
+ Leadership and team management experience
+ Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic
+ Operates with a sense of urgency and thrives on winning through continuous improvement
+ The ability to consume new learnings, conceptualize and iterate behavior quickly
+ A clear desire to build bespoke solutions for clients, with an innovative mindset
+ Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology)
+ Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred
**Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa**
**Benefits**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
VP & Medical Director
Managing director job in Columbia, SC
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Director, Value and Access Strategy - CNS
Managing director job in Columbia, SC
The Director, Value & Access Strategy leads the strategy and tactical development supporting our market access customers. This encompasses corporate approach recommendations for existing and emerging channels, bridging pipeline market access strategies to inline, Therapeutic Area initiatives and is accountable for all brand payer related initiatives for the portfolio working closely with the brand teams.
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+ Develop and lead a cross-portfolio approach to market access customers
+ Develop an CNS wide portfolio value proposition for market access customers
+ Lead the team to develop and implement payer pull-through material
+ Lead the team to develop and refine the payer value proposition for inline brands
+ Collaborate with Commercial team to ensure payer value drivers are incorporated into all payer marketing initiatives
+ Continually evaluate Market Access strategies for pipeline products by partnering with Medical Affairs, Value and Evidence and the Market Access team while effectively bridging them to inline marketing support
+ Direct Brand specific Payer/Advocacy Market research activities with CSI colleagues
+ Manage Payer Marketing budget resources
+ Lead market access channel assessments and build recommendations on the best way to approach our existing channels
+ Lead the assessment and development of new channel enhancement
+ Manage key Agencies of Record to deliver tools and tactics
+ Engage, inform and influence key stakeholders
+ Collaborate closely with brand marketing teams
+ Engage with Regional Senior Business Directors as the business dictates
+ Contributes to the development of direct report
+ Travel expected up to 20%
**Qualifications**
Required:
+ Bachelor of Arts (BA) or Bachelor of Science (BS) degree from an accredited four-year college or university (or the equivalent if education obtained outside of the United States)
+ 10+ years pharmaceutical experience in sales or marketing with at least 6+ years of market access responsibilities and successful track record
+ Solid track record of driving market access initiatives within an organization
+ Strong interpersonal skills and ability to work effectively in a matrix team environment
+ Excellent planning and strategy development while executing against tight timelines
+ High emotional intelligence in managing multiple business initiatives and cross-functional relationships
+ Strong communication skills, both verbal and written
+ Strong organizational and project management skills
Preferred:
+ MBA or master's degree preferred
+ Knowledge of payer and access stakeholder needs in the US preferred
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director of Operations
Managing director job in Columbia, SC
Job Description
Why this role matters
As Director of Operations, you will play a pivotal role in a fast-paced, dynamic environment where strategic thinking meets hands-on execution. This position is designed for high achievers who thrive on challenge and complexity, offering engaging opportunities to influence firm-wide operations and drive measurable impact. You'll work closely with the COO and senior leadership to shape scalable processes, optimize resources, and lead initiatives that fuel growth across multiple offices and disciplines in the A/E industry.
Success in this role requires creativity, adaptability, and the ability to seamlessly integrate with teams of architects and engineers, ensuring operational excellence while fostering collaboration. Travel is essential, as you'll be at the forefront of connecting people, processes, and technology to deliver results that matter.
What you'll do
Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals.
Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture.
Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery.
Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization.
Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability.
Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs.
Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing.
Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence.
Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption.
Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality.
What you bring
Bachelor's degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable.
10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment.
Strong knowledge of project-based business operations, resource planning, and financial management.
Proven experience leading cross-functional teams and managing multi-office operations.
Exceptional problem-solving, organizational, and decision-making skills.
Strong communication and interpersonal skills with the ability to influence at all levels of the organization.
Demonstrated ability to balance strategic thinking with hands-on operational execution.
What we offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family:
Internal Mobility & Career Advancement
Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium
Flexible Time Off + 8 Holidays a year
Retirement Savings Plan - Contribution from CPL to grow your retirement funds.
Tuition Assistance: You may be eligible for continuing education assistance.
Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt.
Licensure Assistance
Long-Term Disability Insurance Company/team member premium sharing
Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes.
FREE Life Insurance and AD+D Insurance
Voluntary Short-Term Disability Insurance
What does it look like working here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors.
Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family.
Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity - doing what is ethically right and providing reliable follow-through on commitments.
Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.
The rate for this position generally ranges between $164K-197KK annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions.
CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.
Managing Partner, Real-World Evidence
Managing director job in Columbia, SC
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Real-world Evidence (RWE) Managing Partner will lead a team of high-performing RWE Sales Specialists responsible for driving growth across Datavant's biopharma client base. This leader will oversee the execution of sales strategies across the portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. The ideal candidate will combine strategic sales leadership with a deep understanding of biopharma customer needs, ensuring the team consistently meets revenue goals while delivering exceptional client value. This role will partner closely with Managing Partners across key accounts for co-selling, account planning, and evidence strategy alignment. This role requires a balance of hands-on sales management, cross-functional collaboration, and data-driven decision-making to expand Datavant's impact within life sciences.
**Responsibilities of the Role**
+ **Lead and Manage Sales Team:** Recruit, coach, and mentor a team of RWE Sales Specialists focused on Datavant's biopharma customers.
+ **Drive Revenue Growth:** Develop and execute strategic sales plans to achieve and exceed revenue targets across assigned accounts.
+ **Full Product Ownership:** Ensure the team effectively positions and sells Datavant's RWE product portfolio - including solutions, analytics platforms, and services.
+ **Account Leadership:** Collaborate account planning and execution for top biopharma clients with Client Partners, ensuring alignment with customer priorities and Datavant's strategic objectives.
+ **Pipeline Management:** Monitor and manage sales pipeline health, forecasting accuracy, and deal velocity using CRM and analytics tools.
+ **Cross-Functional Collaboration:** Partner with Marketing, Product, Solutions, and Delivery teams to ensure cohesive go-to-market execution and customer success.
+ **Market Strategy:** Stay informed on market trends, competitive dynamics, and customer feedback to guide team strategy and product positioning.
+ **Executive Engagement:** Build and maintain strong relationships with senior client stakeholders, representing Datavant as a trusted strategic partner.
+ **Performance Management:** Establish clear goals, KPIs, and development plans for each team member to ensure continuous improvement and accountability.
+ **Operational Excellence:** Streamline sales processes, tools, and reporting to improve efficiency and team effectiveness.
**Qualifications of the Role**
+ **Experience:** 10+ years of experience in enterprise sales, with at least 3-5 years in sales leadership roles within healthcare, life sciences, or SaaS.
+ **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization.
+ **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$152,000-$190,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Vice President, Chief Architect
Managing director job in Columbia, SC
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you.
**PagerDuty's Vision for Architecture**
We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability.
**How You Impact Our Vision:**
+ Lead technology strategy that influences across multiple products, teams, and geographies
+ Driving and promoting reliability engineering strategy and best practices
+ Lead design reviews to ensure scalable and reliable systems
+ Stay close to technology with a hands on approach
+ Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together
+ Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence
+ Act as coach and mentor to our Staff+ engineers
+ Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes
+ Bring a pragmatic approach to technology driven decisions and investments
+ Ability to participate quickly in teams at both architecture design and implementation
**Requirements:**
+ Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments
+ Strong leadership skills that showcases by leading through influence across functional and organization boundaries
+ Experience in driving architecture throughout a product portfolio across a diverse technology organization
+ Experience in establishing, driving, standardizing reliability engineering practices
+ Excellent communications skills to engage with both business and technical audiences
+ Proven track record of innovative, creative, and results driven outcomes
+ Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps
+ Experience with cloud platforms (e.g., AWS, Azure, or GCP)
+ Experience working with team members across various geographies
+ Experience in evaluating talent and products in mergers and acquisitions
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Director of Fixed Operations
Managing director job in Columbia, SC
Job Description
Utilize your truck dealership management background and join a well-established industry leader. This is a rare opportunity to enter a leading East Coast heavy truck dealership at the executive-level. You will enjoy competitive compensation and excellent benefits while leading an elite operations team.
Excel Truck Group, a leading East Coast heavy truck dealership specializing in Freightliner sales and service, is searching for a Director of Fixed Operations to oversee our Columbia, SC and Lexington, SC locations.
If you have at least 10 years of experience in a full-service truck dealership management role with experience managing a significant segment of a high-volume truck dealership, Excel wants to hear from you!
Why join the Excel management team:
Excellent benefits - Multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.
High market share - Freightliner is one of the most popular brands of trucks on the road; and when those trucks need service, Excel has it! With this kind of high demand, you will always be busy and will financially benefit from the volume of business.
Strong base salary, based upon your background and experience
Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market and has doubled in the last 3 years.
Company growth - The organization has doubled in the last 3 years and continues to grow rapidly. Because of this growth, you can expect a long-term career here.
Fun environment - Enjoy spending time with your colleagues outside of work with outings, baseball games, lunches, Christmas parties, and trips to Busch Gardens.
Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees.
Qualifications:
Minimum of a high school education with additional industry certifications and dealership experience.
10+ years' experience in a full-service Truck dealership management role. A minimum of 5 years' experience managing a significant segment of a high-volume Truck dealership.
Computer proficient with ability to present departmental functional specifications to enhance our efficiency and workflow.
Experience working with high volume Truck dealership. Strong experience working with technology, processes and principles is preferred.
Essential duties/responsibilities:
Work closely with Department Managers to develop and formulate long and short-range planning, policies, programs, and objectives. Driving growth and profitability in each market.
Develop an operating plan and establish procedures for maintaining high standards to ensure that the service provided conforms to OEM, customer, and company quality standards.
Achieve optimum employee levels with least amount of overhead and operational costs to meet annual budgetary plan and maximize the profitability of the company.
Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation.
Direct and monitor department managers to accomplish goals, consistent with established action plans and safety procedures. Act as liaison between department management/subordinate levels, as well as senior leadership/department manager levels to inform employees of communications, decisions, policies, and all matters that affect their performance, attitudes, and results.
Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state, and local regulations. Consult with Human Resources Department as appropriate.
Identify, recommend, and implement changes to improve productivity and reduce cost and capitalize on financial opportunities. Direct the establishment, implementation and maintenance of performance standards and incentives within the dealership.
Daily review the business reports, tools, and schedules to ensure maximum efficiency and profitability. Train and lead your managers to be proactive and manage the key elements of our business departments.
Direct and coordinate various programs essential to the dealership demonstrating commitment and continuity from leadership (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.).
Initiate and coordinate major projects, (e.g., dealership layout changes, installation of capital equipment, major repairs, parts strategic inventory initiatives, OEM & vendor relations etc.).
Work effectively and relate well with others. Exhibit a professional manner in dealing with others, working to maintain constructive working relationships. Communicating effectively through the organization.
Keep current on information and technology affecting functional areas to increase innovation and ensure compliance.
Able to perform other duties as assigned to assist leadership, the dealership, and the company.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Director of Operations
Managing director job in Columbia, SC
Job Description
Under the direction of the Regional Director of Operations (RDO), oversees the operational segment (Production Managers, Project Managers, Project Specialists, Estimators, Warehouse) of an individual profit center by performing the following duties.
Overview:
Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL.
Position Essential Duties:
Directs, supervises, and coordinates the activities of the Operational staff, including any field crews.
Through participative management techniques, employs a wide range of skills to maintain customer demand, and ensure proper customer support.
As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements. Works with other operations to determine customer service capability and capacity.
In conjunction with the RDO of Operations, helps to ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation.
Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays.
Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required.
Audits operational expenditures as required and ensures all attempts are made to maintain and reduce costs wherever possible.
Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations.
In conjunction with other area offices, strives for an environment of constant operational improvement.
Evaluates the performance of subordinate employees and recommends wage adjustment or change of status.
Administers company policies and maintains positive employer/employee relations on the highest possible plane.
Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices.
Participates in job evaluations to provide information, job analysis and descriptive matter.
Strong commitment to a culture of safety for all associates.
Job Qualifications
Minimum 5 years of managerial experience working in Commercial Flooring
Commercial Flooring Sales and Project Management Experience is a plus
Excellent Verbal and Written Communication Skills
Critical Thinking, Time Management, Organization, Attention to Detail
Professional Attitude and Appearance
Evidence of the ability to lead and influence peers and clients
Bachelor's Degree is preferred but not required.
Director of Fixed Operations
Managing director job in Columbia, SC
Utilize your truck dealership management background and join a well-established industry leader. This is a rare opportunity to enter a leading East Coast heavy truck dealership at the executive-level. You will enjoy competitive compensation and excellent benefits while leading an elite operations team.
Excel Truck Group, a leading East Coast heavy truck dealership specializing in Freightliner sales and service, is searching for a Director of Fixed Operations to oversee our Columbia, SC and Lexington, SC locations.
If you have at least 10 years of experience in a full-service truck dealership management role with experience managing a significant segment of a high-volume truck dealership, Excel wants to hear from you!
Why join the Excel management team:
Excellent benefits - Multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.
High market share - Freightliner is one of the most popular brands of trucks on the road; and when those trucks need service, Excel has it! With this kind of high demand, you will always be busy and will financially benefit from the volume of business.
Strong base salary, based upon your background and experience
Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market and has doubled in the last 3 years.
Company growth - The organization has doubled in the last 3 years and continues to grow rapidly. Because of this growth, you can expect a long-term career here.
Fun environment - Enjoy spending time with your colleagues outside of work with outings, baseball games, lunches, Christmas parties, and trips to Busch Gardens.
Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees.
Qualifications:
Minimum of a high school education with additional industry certifications and dealership experience.
10+ years' experience in a full-service Truck dealership management role. A minimum of 5 years' experience managing a significant segment of a high-volume Truck dealership.
Computer proficient with ability to present departmental functional specifications to enhance our efficiency and workflow.
Experience working with high volume Truck dealership. Strong experience working with technology, processes and principles is preferred.
Essential duties/responsibilities:
Work closely with Department Managers to develop and formulate long and short-range planning, policies, programs, and objectives. Driving growth and profitability in each market.
Develop an operating plan and establish procedures for maintaining high standards to ensure that the service provided conforms to OEM, customer, and company quality standards.
Achieve optimum employee levels with least amount of overhead and operational costs to meet annual budgetary plan and maximize the profitability of the company.
Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation.
Direct and monitor department managers to accomplish goals, consistent with established action plans and safety procedures. Act as liaison between department management/subordinate levels, as well as senior leadership/department manager levels to inform employees of communications, decisions, policies, and all matters that affect their performance, attitudes, and results.
Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state, and local regulations. Consult with Human Resources Department as appropriate.
Identify, recommend, and implement changes to improve productivity and reduce cost and capitalize on financial opportunities. Direct the establishment, implementation and maintenance of performance standards and incentives within the dealership.
Daily review the business reports, tools, and schedules to ensure maximum efficiency and profitability. Train and lead your managers to be proactive and manage the key elements of our business departments.
Direct and coordinate various programs essential to the dealership demonstrating commitment and continuity from leadership (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.).
Initiate and coordinate major projects, (e.g., dealership layout changes, installation of capital equipment, major repairs, parts strategic inventory initiatives, OEM & vendor relations etc.).
Work effectively and relate well with others. Exhibit a professional manner in dealing with others, working to maintain constructive working relationships. Communicating effectively through the organization.
Keep current on information and technology affecting functional areas to increase innovation and ensure compliance.
Able to perform other duties as assigned to assist leadership, the dealership, and the company.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Auto-ApplyChief Executive Officer- CEO
Managing director job in Columbia, SC
Job Description
Boys & Girls Clubs of the Crescent Region (BGCCR) is one of the fastest-growing youth-serving organizations and the largest collection of Boys & Girls Clubs in the country, operating a network of 150+ site locations across multiple counties in South Carolina. The majority of our programs are school-based, making us a deeply embedded partner in the communities we serve. We are predominantly a parent-supported, direct-service provider of high-quality out-of-school time programming, offering afterschool, summer, and school-break experiences that prioritize safety, belonging, enrichment, and youth development. Our organization, of approximately 840 employees, plays a critical role in supporting working families and expanding access to meaningful opportunities for over 14,000 children and teens each year. Our goal is to provide the highest quality youth programming available at any price point and to make that programming affordable for every family.
The CEO reports to the Board of DirectorsEmployment Type: Exempt; Full-Time Salaried, Benefits to include health, retirement, and professional development. Position OverviewThe Chief Executive Officer (CEO) is responsible for providing strategic leadership and vision to ensure the organization's long-term success. The CEO provides leadership, direction, and support to the Board of Directors in developing organizational goals, attaining/allocating, and managing resources, and establishing policies. The CEO oversees all operations, drives growth, fosters innovation, and maintains strong relationships with stakeholders, including employees, customers, partners, and the community. Key Responsibilities-· Strategic Leadership:o Develop and execute a long-term strategic plan aligned with the organization's mission and goals.o Identify growth opportunities and ensure alignment with market trends and organizational objectives.· Operational Management:o Oversee day-to-day operations, ensuring efficiency and compliance with legal and regulatory requirements.o Ensure technology, Information management systems and staff skills are current.o Establish and monitor performance metrics to achieve organizational goals.· Board Relations:o Collaborate with the Board of Directors to set policy, monitor performance, and achieve strategic objectives.o Provide timely and transparent communication to the Board on organizational progress and challenges.· Financial Stewardship:o Manage budgets, financial planning, and resource allocation.o Ensure financial sustainability and profitability through sound fiscal practices.· Stakeholder Engagement:o Build strategic alliances and maintain strong collaborative relationships with the Board of Directors, investors, partners, government agencies, schools, and community leaders.o Represent the organization publicly and act as its primary spokesperson.· Talent Development:o Foster a positive, diverse organizational culture that prioritizes youth safety and staff development.o Recruit, mentor, and retain top talent to build a high-performing leadership team. Qualifications· Education/Experience:o Bachelor's degree in Business Administration, Management, or related field (Master's preferred).o Minimum of seven years at a Boys & Girls Club or similar organization at the management level.o Proven track record in strategic planning, financial management, and organizational growth.
Director of Global Manufacturing Services
Managing director job in Blythewood, SC
The Director - Global Manufacturing Services is responsible for leading Stanadyne's Advanced Manufacturing Engineering element of "Relentless Pursuit toward the Ideal State of World Class Operations" (Safe Workplace, Defect Free, Zero Waste, on Demand, One by One), establishing a culture of driving out Waste and building Benchmark Manufacturing Processes. Developing and implementing the Bill of Process (standardizing the way we design processes, designing safety, quality and manufacturability into processes, participate with developing standard work, standardizing equipment and spare parts, best practice manufacturing and preventive maintenance, sharing overall best practices) for Stanadyne's Global Operations and supporting the Stanadyne Business System (SBS). Developing the Global team that promotes customer satisfaction and that positively impacts the financial performance of Stanadyne. Embraces and supports the "One Stanadyne" business model.
RESPONSIBILITIES:
* Develops, implements, manages, and integrates a Process Lean Road Map for manufacturing site locations.
* Ensures world-class capabilities to support customers' specifications around process, to establish efficient, cost-effective requirements for ease of manufacturing and reproducibility.
* Drives implementation of the FIVE levels of Process Design (Do not Pass Defects/Wastes, Best System, Best Pathway, Great System and Product Connection, Rigorous Improvement Activity).
* Partners with the Global Opex team to align with the Stanadyne Lean Opex model.
* Supports benchmark levels of Practical Problem Solving (A3 Thinking, Problem Solving).
* Drives Global standardization, shares knowledge globally, across SBUs in a systematic fashion - Yokoten.
* Establish a culture of leaders as teachers & trainers - educates and trains team members, as to their impact in supporting upper quartile Stanadyne performance.
* Implements Design for Manufacturing concepts with the global design teams.
* Drives great working relationships with Program Management, Product Design, Plant and Supplier teams to develop benchmark processes - our Plants need to be Selling Tools.
* Collects current processes, global equipment inventories, creates and maintains log of both.
* Develops and creates centers of excellence for specific processes, key components around. Nozzle manufacturing and pump head manufacturing are examples.
* Develops a Standard BOP (Bill of Process), DFMEA, DFM, highlighting core processes and driving internal Make versus Buy. Develops a global organization that is capable of implementing the Stanadyne Bill of Process Operating Principles DFMEA, DFM highlighting core processes and driving internal Make versus Buy. Supporting the Stanadyne Model Line process and model.
* Optimized processes for each area (Laser Welding, Assembly, Machining, Grinding, Testing, …), standardize globally, including TPM, common equipment, spares
* Global Stanadyne Leaders - collaborate with Product Engineering, Plants, Program management, Procurement for DFM, insourcing/on-shoring opportunities
* Plant Process Engineering leadership, Functional Leaders, Finance Leaders
* Partner with Top Global Integrators, design and implement Benchmark Lean Processes
* Build strong relationships with Best-in-Class integration partners, execute flawless launches & processes.
* Implements Process SPD, SWI, 6S, LPAs and Strategic A3s- Annual Planning and Daily, Weekly, Monthly execution that supports the Stanadyne Annual and AOP Business Processes.
* Develops Benchmark Level Capacity Modeling and Planning.
* Drives high return investment on assets, "Most Simple Manufacturing Method", fully utilizes capital for facilities and equipment, and manages CAPEX processes with finance.
* Implement installed capacity models, values for square footage utilization, with the focus on fully optimizing facility space management and visibility in CAPEX requests and overall planning.
* Designs, implements and documents Standard Work for Benchmark Process, Kaizen and Process Improvement, testing and inspection.
* Starts with NPD - Supports concurrent engineering efforts by participating in design development projects with a focus on DFS/E, DFM, optimized PPH, low scrap, benchmark Cp/Cpk, and customer requirements.
* Strong DFMEA, PFMEA, Control Plans, SWIs.
* Ensures Waste Elimination, Labor and Overhead Productivity gains Year-Over-Year, Kaizen thinking and A3 Problem Solving.
* Interacts with Internal Customers and External SMEs to identify opportunities to improve SQDCM and establish feedback with manufacturing and product development team members.
COMPETENCIES
Kaizen, Continuous Improvement Mindset.
Communication Proficiency.
Decision Making.
Organizational Skills.
Problem Solving/Analysis.
Results Driven.
Technical Capacity.
Thoroughness.
Time Management.
Competent with Microsoft Office Packages, CAD/Catia, and Mini-tab
EDUCATION, EXPERIENCE AND KNOWLEDGE:
* Require a Bachelor's degree in a technical or business discipline.
* 10+ years' quality manufacturing experience in the Automotive Space. Ideally, at the Tier 1 level. Experience with aftermarket and remanufacturing businesses is highly valued.
* Rotations through Materials, Quality, Lean, Operations, Plant Leadership.
* Demonstrated track record of success with developing a Global Advanced Manufacturing Engineering strategies and deploying Lean systems while improving the execution of operations, overall business processes, products to our internal and external customers.
* Hands-on experience in the areas of implementing Lean Processes/Tools, transactional lean, managing Advanced Manufacturing Engineering and demonstrated accomplishments in project management and process improvement initiatives.
* Experience in global leadership, change management and ability to work effectively within a matrix environment
* Strong process development background with demonstrated proficiency to gain organizational commitment and agreement to execute new processes
Stanadyne is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, color, marital status, sexual orientation, disability, veteran status or any other protected class.
Senior Director- Business Operations
Managing director job in Columbia, SC
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Director, Business Operations is responsible for supporting the Accelerate and Growth Team (CRO Business Operations) by driving clarity, alignment and execution. This role enables better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined in the 3-Year Operating Plan.
**The Main Responsibilities**
+ Manage the Business Operations team, including:
+ Risk management: maintain the enterprise risk register and lead mitigation strategies
+ Rhythm of business: develop and manage operating cadences across the organization
+ Leadership planning: design and facilitate workshops, offsites, and strategic sessions
+ Confidentiality: uphold discretion across sensitive initiatives and communications and surge needs
+ Recognition and culture: drive employee engagement and recognition programs
+ Executive communications: shape messaging and engagement strategies across leadership, build and manage executive communications concepts
+ Develop and refine the management system to ensure visibility and accountability across business objectives, including financial and operational leading indicators
+ Serve as a critical adviser to leadership, helping progress key objectives and solve challenges across the enterprise
+ Design instrumentation to assess performance against targets, refine strategic vision, and identify improvement opportunities
+ Operate as a member of the management team, contributing to short- and long-term planning to meet annual goals
+ Plan, organize, and execute externally focused business strategies using programs and processes that optimize performance
+ Create executive-level messaging and presentations, representing leadership priorities across the Lumen organization, including:
+ Storyline design and executive messaging
+ Workback plans and stakeholder alignment
+ Presentation creation for Board of Directors, earnings calls, and enterprise-wide engagements
+ Provide oversight and create linkages for cross-functional initiatives, ensuring alignment and momentum across the senior leadership team
+ Other duties as assigned
**What We Look For in a Candidate**
+ Bachelors' degree in Business, Operations, or related field.
+ 15+ years of related experience 10+ years management experience, including in a commercial organization
+ Recognizable as a leader by possessing outstanding communication and interpersonal skills
+ Ability to quickly establish credibility and rapport with a broad set of executives and constituencies
+ Strong results orientation with demonstrated track record of success
+ Strong presentation and negotiation skills
+ Ability to work in a fast paced and independent environment
+ Ability to build and sustain high performing teams
+ Experience in liaising with multiple operational contacts at executive and senior management levels
+ High degree of adaptability
+ Strong Excel, quantitative, and technical skills
+ Experience working for publicly held, US owned, global corporation
+ Ability to support multiple locations
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
\#LI-HE1
Requisition #: 340054
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Sr Director Infrastructure & Security Services
Managing director job in Orangeburg, SC
Responsible for overseeing all aspects of Zeus' global network, cybersecurity, and IT hardware/software systems-including switches, routers, firewalls, servers, desktops, laptops, mobile devices, and operating systems (iOS, Windows 10). Leads ongoing IT operations with a strong focus on end-user computing.
This strategic leader combines deep technical expertise with strong leadership, team development, and customer service skills. Acts as a subject matter expert and escalation point for infrastructure and end-user computing issues. Drives innovation, process improvement, and change management across infrastructure, operations, and security services. Capable of leading cross-functional teams and managers to deliver scalable, secure, and user-centric technology solutions.
Bachelor's degree in Computer Science, or Information Systems, or Business Management
Master's degree in Engineering, Computer Science, or Technology, preferred
Certified Information Systems Security Professional (CISSP)
15+ years in IT networking and/or information security
Proven leadership of global operations teams in dynamic environments
Extensive experience in network engineering, architecture, and cybersecurity initiatives
Deep familiarity with MPLS, commercial networks, and datacenter topologies
Advanced knowledge of L2/L3 protocols (TCP/IP v4 & v6, MPLS, QOS, BFD, LACP, VRRP, STP)
Strong understanding of the OSI model and core networking protocols
Skilled in evaluating, configuring, and troubleshooting diverse network equipment
Experience with IT frameworks such as NIST, ITIL, and Agile/Scrum
Demonstrated team management and strategic leadership skills
Strong initiative, adaptability, and resilience to change
Excellent written, verbal, and interpersonal communication
Ability to translate complex technical concepts for executive audiences
Develops and executes infrastructure, IT operations, and cybersecurity roadmaps aligned with enterprise goals (e.g., achieving Hyver 3.5 score).
Influences senior leadership decisions and fosters strong stakeholder relationships.
Resolves conflicts and ensures alignment across cross-functional teams.
Promotes infrastructure and cybersecurity capabilities to drive awareness and adoption.
Understands user needs to design impactful infrastructure and cybersecurity solutions.
Oversee configuration, rollout, and support of systems and hardware.
Ensures timely, budget-conscious delivery of technology portfolios.
Maintains quality standards and compliance with cybersecurity frameworks (e.g., NIST, CIS).
Owns SLAs for network services and drives data-informed decisions.
Manages vendor relationships and budget responsibilities.
Leads cyber-security awareness initiatives (e.g., training, phishing exercises).
Monitor systems and proactively address technical issues.
Coaches and mentors team members, conduct performance evaluations, and supports career growth.
Removes obstacles to ensure team success.
Prioritizes incoming requests and escalations.
Encourages collaboration and continuous improvement.
Auto-ApplyRestaurant Area Director
Managing director job in Columbia, SC
Restaurant Multi-Unit Manager - MUST have previous multi-unit management experience in the Columbia SC area in the Fast Casual Dining segment. Base Pay: $75,000 -$85,000 Our company is seeking a professional, motivated and passionate Multi-Unit Manager to build sales and create a positive experience for everyone who walks through our doors. Do you have the passion and drive to lead our team to success as our Multi-Unit Manager? We employ competitive hospitality professionals, expect to win and can build sales. We are a great company for talented Multi-Unit Managers to make their mark! Don't miss this fresh, exciting and rewarding career opportunity as our Multi-Unit Manager in Columbia SC.
Title of Position - Area Director
Job Description:
The Multi-Unit Manager is in charge of an entire region where multiple stores operate. Our Multi-Unit Manager is in charge of the operational practices making sure each store runs smoothly, and cleanly, meets budget and sales goals and complies with marketing campaigns, promotions and community events.
The Multi-Unit Manager will interview, hire, coordinate and discipline the Restaurant Manager.
Additionally, they will check in on individual stores to make sure the are stocked, clean and in proper working order.
Our Multi-Unit Manager creates and maintains budgets, coordinates with and reports to Senior Management.
Must have skills for a Professional Multi-Unit Manager are leadership skills, time management, math and budgeting, analytical, decision making and exceptional communication skills.
Benefits:
Competitive Compensation
Paid cell phone
Paid Time Off
Bonus off of ALL locations.
And Many More!
Qualifications:
The Multi-Unit Manager should make themselves available to the restaurant at all times.
Trust, honesty, integrity and a true passion for customer satisfaction is a requirement for the Multi-Unit Manager.
The Multi-Unit Manager must be proficient in achieving solid financial results.
A passion for mentoring and developing others is a must for the Multi-Unit Manager.
This position requires a minimum of 3 years' experience as a Multi-Unit Manager.
Apply Now-Multi-Unit Manager located in Columbia SC.
If you would like to be considered for this position in Columbia SC, email your resume.
Operations Director
Managing director job in West Columbia, SC
Job Description
The Operations Director oversees the daily operations of the organization, ensuring efficiency, quality, and cost-effectiveness across all processes. This role involves strategic planning, resource management, and leadership to drive operational excellence and support the company's goals. We are looking for someone who will be the Integrator of the Owner to start a new division of the company.
Compensation:
$60,000 - $80,000 yearly
Responsibilities:
Develop and implement operational strategies to optimize productivity and achieve business objectives.
Oversee the Operations department, ensuring seamless coordination.
Monitor performance metrics, analyze data, and implement improvements to enhance efficiency and reduce costs.
Lead, mentor, and manage teams, fostering a culture of accountability and continuous improvement.
Ensure compliance with industry regulations, safety standards, and organizational policies.
Integrate with senior leadership to align operations with the company's strategic vision.
Drive process innovation, adopting new technologies or systems to improve operational outcomes.
Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred.
7+ years of experience in operations management or a related leadership role.
Proven track record of improving operational efficiency and leading high-performing teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills to collaborate across departments.
Knowledge of industry-specific regulations and best practices.
About Company
Streamline Inspections LLC is a small business in Columbia, SC. We are a customer-centric organization. Our mission statement is To Serve and simplify clients' lives by teaching them about their property, and to increase opportunities for our Team to better their lives.
Executive Director, Medical Affairs Strategy Excellence & Operations
Managing director job in Columbia, SC
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Director, Enterprise Customer Success (Regional VP)
Managing director job in Columbia, SC
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey.
This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise.
The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty.
**Key Responsibilities**
Advocate for the Customer:
+ Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services.
+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon.
Strategic Leadership:
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
+ Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises.
+ Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations.
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
Team Management:
+ Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management.
+ Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful.
+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale.
Retention and Growth:
+ Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University.
+ Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships.
+ Forecast renewals by working cross functionally with sales, renewals and operations.
Data Analysis and Reporting:
+ Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes.
+ Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption.
+ Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based.
Cross-Functional Collaboration:
+ Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction.
+ Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience.
Process Improvement / Managing Workload:
+ Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects.
+ Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness.
+ Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals.
**Basic Qualifications**
+ Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems.
+ Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization.
+ Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills.
+ Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness.
+ Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities.
+ Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company.
+ A four year degree or equivalent.
+ Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve.
+ Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization.
**Preferred Qualifications**
+ A deep understanding of digital transformation in modern enterprises
+ Strong C-suite relationships in enterprises globally
+ MBA
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Senior Director, Medical Communications, Nephrology & Immunology
Managing director job in Columbia, SC
The Senior Director, Medical Communications, Nephrology & Immunology directs and provides strategic leadership for the global scientific communication strategy for the assigned Nephrology & Immunology therapeutic area and product portfolio. This includes directing the development and dissemination of all core scientific and medical content (e.g., global slide decks, congress abstracts/presentations, publications, medical information, and medical education materials) to ensure scientific accuracy, consistency, and alignment with the overall Nephrology & Immunology Medical Affairs strategy.
The role is a key leadership position within the Nephrology & Immunology Unit (BU) Medical Affairs team, influencing and engaging internal stakeholders, external experts, and the broader scientific community. The role reports directly into the Executive Director, Nephrology & Immunology Business Unit Lead.
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**Key Responsibilities:**
**Global Scientific Communication Strategy**
+ Define, direct, and oversee a comprehensive medical communications strategy and tactical plan for the Nephrology & Immunology portfolio aligned to the overall medical strategy (developed by the medical strategy team)
+ Collaborate with the Nephrology & Immunology BU Lead and cross-functional teams (e.g., Global Integrated Evidence & Innovation, Clinical Development, Regulatory, Commercial) to ensure global and US alignment
+ Shape the scientific narrative for the therapeutic area, ensuring consistency across publications, congresses, and external engagements
+ Drive innovation in how scientific data is communicated, including digital transformation and real-time engagement models
**Content Development Oversight**
+ Provide executive oversight for and ensure the strategic alignment of all Nephrology & Immunology medical affairs communication materials, including but not limited to
+ Scientific Communications Platform (SCP)
+ Global Publications Strategy
+ Global Medical Publications Plan
+ Core Disease State Deck
+ Core Field Materials
+ Medical Publications
+ Integrated Medical Communications Planning
+ New Data Reporting
+ Medical Information Content Generation
**Publications Strategy**
+ Direct strategic vision and ensure execution of the global publication plan for Nephrology & Immunology assets, ensuring successful presentation of clinical data at major international congresses and in peer-reviewed journals
+ Direct agency and vendor relationships to deliver publication deliverables
**Congress Planning**
+ Set strategic priorities for congress participation and direct the planning and execution of Medical Affairs activities at major scientific congresses (e.g., booth content, symposia, internal debriefs)
+ Ensure coordinated scientific communication objectives and cross-functional alignment in close collaboration with Medical Excellence & Operations (ME&O) roles
**Cross-Functional Leadership**
+ Act as a thought leader and senior advisor on core Nephrology & Immunology team meetings, aligning communication plans with Nephrology & Immunology BU Medical Strategy and influencing enterprise-wide decisions
+ Partner closely with the Global Field Medical Affairs Lead to ensure the global field medical team is equipped with scientifically accurate, consistent, and compliant content aligned to US strategy
+ Support launch readiness for new indications or pipeline assets, including data dissemination and stakeholder education
+ Ensure all communication activities adhere to relevant company SOPs, GPP (Good Publication Practices), ICMJE guidelines, and global regulatory/legal requirements, establishing governance frameworks to ensure compliance across the function
+ Consider technology and AI to support workflow improvement
+ Manage and mentor a team of medical writers and communication professionals, fostering excellence, innovation, and continuous development.
**Qualifications**
**Education and Experience:**
+ Advanced scientific degree is required (PharmD, MD, PhD, or equivalent) with a strong understanding of clinical development and medical science, preferably in a Nephrology & Immunology related field
+ Minimum of 10 years of experience in Medical Affairs, Medical Communications, or Publication Planning within the pharmaceutical or biotechnology industry
+ Minimum of 5 years of progressive experience directing, developing, and providing executive leadership to a team of direct reports within a global communications function
+ Demonstrated track record of defining and directing enterprise-level global communication strategies for late-stage assets and an emerging portfolio, preferably in Nephrology & Immunology therapeutic areas
+ Proven experience in managing complex budgets, directing large-scale initiatives, shaping workforce planning, and managing agency and vendor relationships on a global scale
+ Previous experience overseeing or leading medical information groups is a plus
**Skills and Competencies:**
+ Strong ability to present to executive leadership team
+ Strong leadership and delegation skills, ability to manage performance, and foster a culture of scientific excellence and accountability at the departmental and cross-functional level
+ Superior skills in translating long-term business and clinical goals into actionable, measurable, and integrated medical communication strategies that influence enterprise-level decision-making
+ Demonstrated ability to manage multiple complex projects simultaneously, set clear priorities, and direct organizational processes to ensure operational excellence across varied functional responsibilities (publications, content, congress)
+ Excellent written and verbal communication skills, with the ability to influence and align senior leadership on complex scientific and strategic priorities while engaging cross-functional partners
+ Knowledge of digital platforms and tools for medical content delivery and engagement
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $225,490.00 - Maximum $337,180.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
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