Senior Director, Client Service
Managing director job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Senior Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability.
Primary Responsibilities
Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.
Essential Knowledge & Experience
7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
Advanced ability to synthesize complex data into compelling narratives for executive audiences.
Proven ability to shape strategic investment decisions and drive commercial outcomes.
Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
Bachelor's degree in market research/marketing or related social science and analytic subject areas. Masters preferred
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Managing Director, Data Center Strategy
Managing director job in New York, NY
Managing Director - US Data Center Strategy
An institutionally backed digital infrastructure platform is seeking a Managing Director, Data Center Strategy to lead the development, investment and strategic growth of its data center portfolio.
As an executive you will play a defining role in shaping the company's continued expansion into hyperscale and enterprise markets - guiding strategic partnerships, evaluating new markets and overseeing large-scale development and acquisition initiatives across the US.
Key Responsibilities
Define and execute the platform's US data center growth strategy across greenfield development, joint ventures and strategic acquisitions.
Lead market evaluation for hyperscale, colocation and edge opportunities, balancing technical, financial and power-availability considerations.
Develop and manage partnerships with utilities, landowners, hyperscale tenants and construction partners to accelerate deployment timelines.
Oversee project pipeline from concept to commissioning - ensuring alignment with investment targets, ESG goals, and long-term platform value creation.
Collaborate cross-functionally with capital markets, operations, design, and energy procurement teams to drive scalable, cost-efficient growth.
Represent the platform externally with key industry stakeholders, maintaining a strong network across hyperscalers, developers, and investors.
Ideal Background
15+ years of experience in data center strategy, development and/or investment.
Proven record of leading large-scale acquisition, power negotiation and market entry initiatives across North America.
Deep understanding of power markets, interconnection and site-readiness within the evolving US data center ecosystem.
Strong commercial acumen and comfort operating at the intersection of infrastructure, energy and technology.
Experienced leader capable of guiding multidisciplinary teams and external partners in a high-growth environment.
The role offers:
True strategic influence - you'll sit at the table with investors and decision-makers shaping the next decades of digital infrastructure growth.
Scale and ambition - the platform is backed by institutional capital and positioned for major expansion across North America.
Autonomy and impact - the mandate is to create, not maintain. You'll set direction and define new markets.
Managing Director
Managing director job in New York, NY
Madison Davis is a fast-growing executive search and staffing firm that's redefining what growth looks like in professional services. We're looking for a Managing Director of Business Development who's ready to take ownership of our contract and temporary staffing expansion across clerical, administrative, accounting ,and professional support roles.
If you're someone who thrives on building relationships, closing deals, and driving measurable impact - this is your platform. You'll have the brand, backing, and autonomy to grow a book of business and help shape the future of one of our fastest-growing divisions.
What You'll Do
Own the entire business development cycle - from prospecting and pitching to onboarding and expanding client partnerships.
Build and nurture strong client relationships with SMB and mid-market organizations, ensuring trust and long-term growth.
Develop and execute sales strategies that drive revenue and market share within the contract/temporary professional services space.
Partner with internal recruiting teams to deliver top-tier candidates and create exceptional client experiences.
Identify new verticals, market opportunities, and clients to fuel sustained division growth.
Maintain oversight of all contract placements and billing accuracy to ensure financial integrity and client satisfaction.
Represent Madison Davis as a trusted advisor and strategic partner in the staffing industry.
What You Bring
Proven success in staffing or professional services sales, ideally focused on contract/temporary placements.
7+ years in staffing, 2+ in management
Strong record of building and growing client accounts - you know how to hunt and how to keep what you catch.
Excellent relationship-building, negotiation, and communication skills.
Organized, entrepreneurial, and driven - you thrive in a fast-paced, performance-based environment.
A passion for growth, ownership, and creating opportunity through business development.
Why Madison Davis
This isn't a static desk job - it's a chance to build your own book of business, own a market, and grow with a firm that's scaling fast. We reward performance, value independence, and invest in people who want to make a name for themselves in the staffing industry.
SVP, Digital Group Media Director
Managing director job in New York, NY
The SVP, Digital Group Media Director is a senior strategic leader responsible for shaping the vision, performance, and growth of digital media across multiple clients and disciplines. This leader oversees all aspects of digital media strategy, investment, innovation, and team leadership ensuring integration with creative, data, and technology partners to drive measurable business results.
This role requires a visionary thinker with deep expertise in digital ecosystems, strong business acumen, and a passion for nurturing teams in a fast-paced, creatively driven environment.
Key Responsibilities:
Leadership & Strategy
Lead the development and execution of integrated digital media strategies across paid, owned, and earned channels.
Partner with executive leadership to define the agency's digital media offering, innovation roadmap, and best-in-class practices.
Translate client business goals into actionable media strategies and measurable outcomes.
Champion collaboration between creative, strategy, analytics, and technology teams to ensure cohesive storytelling and performance alignment.
Collaborate with tech partners on marketing automation projects.
Client Partnership
Guide clients through digital transformation, ensuring cutting-edge, data-informed decisions across programmatic, social, search, and emerging platforms.
Oversee multiple high-value accounts, ensuring media excellence, innovation, and fiscal stewardship.
Build trusted relationships that result in long-term client growth and satisfaction.
Performance & Innovation
Oversee digital media investment, optimization, and reporting frameworks to ensure efficiency and effectiveness.
Evaluate new technologies, platforms, and partnerships for client and agency benefit.
Lead thought leadership initiatives, contributing to agency visibility in the industry.
Ensure compliance with data privacy and brand safety standards.
Qualifications
12-15+ years of experience in media strategy, digital marketing, or integrated communications, with a focus on leadership roles.
Proven experience managing large, multi-channel campaigns and multimillion-dollar budgets.
Expertise in programmatic, social, SEM, e-commerce, and emerging digital platforms.
Strong analytical mindset and comfort working with data-driven insights.
Exceptional communication, negotiation, and presentation skills.
Experience leading teams within a creative or integrated agency environment preferred
Salary up to $225,000.00, commensurate with experience.
Chief Operating Officer (on-site)
Managing director job in Farmingdale, NY
About the Company:
Northeastern Aviation, a well-established and growing Long Island-based aircraft management and charter company seeks an experienced operational leader to serve as Chief Operating Officer (COO).
About the Role:
The Chief Operating Officer (COO) leads the company's operational strategies, ensuring seamless service integration, driving organizational performance, and expanding revenue streams. Reporting to the President, the COO plays a vital role in achieving the company's growth objectives and maintaining a strong industry reputation. The role requires significant experience in Part 135 from both a regulatory and business perspective, which are essential for managing charter flight operations safely and in full regulatory compliance. Only candidates with Part 135 and charter aviation experience will be considered for this role. The COO will collaborate closely with the Advisory Board to implement strategies that promote sustainable growth and operational excellence.
Major Accountabilities
Direct all operational divisions (including charter operations, maintenance, detailing, and line services) to ensure high performance and efficiency.
Ensure compliance with FAA Part 135 regulations to maintain safe, reliable charter operations.
Collaborate with the Advisory Board to develop and implement strategic business and sales plans.
Drive revenue growth by identifying new market opportunities, building client relationships, and expanding charter sales.
Manage operational expenses and resource allocation to drive profitability.
Identify and implement process improvements and technology to enhance efficiency and service.
Build strong relationships with stakeholders to provide high-quality, responsive client service.
Mentor and develop department heads and managers to foster a growth-oriented, sales-driven environment.
Serve as a key decision-maker during emergencies to ensure effective crisis resolution.
Required Qualifications:
Aviation Operations Leadership: Minimum 10+ years in aviation operations, including at least 5 years in senior leadership roles overseeing complex operational environments.
Sales and Business Development Expertise: Demonstrated success in developing and executing sales strategies, driving revenue growth, and building strong client relationships within the aviation sector.
Experience with FAA Part 135 Regulations: Extensive knowledge of Part 135 operations, ensuring full regulatory compliance and safety for charter services.
Fixed-Base Operator (FBO) Experience: Strong background in managing FBO operations, including fueling, hangaring, aircraft maintenance, and premium customer service.
Financial Management Expertise: Proven ability in budgeting, financial reporting, and implementing cost-control measures to maximize profitability.
Regulatory Knowledge: Comprehensive understanding of FAA and industry safety standards, with a commitment to compliance and operational integrity.
Leadership Skills: Track record of mentoring and developing high-performing teams, coupled with exceptional communication and decision-making abilities.
Educational Background: Bachelor's degree in aviation management, Business Administration, or a related field (master's degree preferred).
Work Location:
This position is on-site at our Farmingdale, NY location. Remote or hybrid work arrangements are not available for this role. Only candidates who are able to work full-time in Farmingdale will be considered.
Pay Range and Compensation Package:
Base Salary: $150,000 to $200,000 per year.
Total Compensation: $200,000 to $250,000 annually, including bonuses and incentives.
The salary range and/or hourly rate listed is a good faith estimate of potential base compensation for this position at the time of posting. This range is subject to change. It is uncommon for individuals to be hired at or near the top of the range, as compensation decisions are based on various factors specific to each case. These factors may include, but are not limited to, location, area of expertise, department, years of relevant experience, education, certifications, budget considerations, and internal equity.
Equal Opportunity Statement:
NEA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
Senior Director / VP of Operations
Managing director job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
VP of Talent Acquisition (ID# 4758)
Managing director job in New York, NY
VP of Talent Acquisition
Type: Full-Time, Permanent
Sector: Nonprofit
About the Role:
A rapidly growing nonprofit organization is expanding its HR function and seeking a strategic VP of Talent Acquisition. This leader will replace a reactive model with a proactive, data-driven approach, building pipelines, improving KPIs, and partnering closely with leadership to enhance workforce performance and retention.
Key Responsibilities:
Develop and execute attraction strategies, including recruitment marketing, storytelling, and employer branding.
Lead and mentor a team of recruiters; provide guidance to onboarding specialists.
Reduce vacancy rates, improve early retention, and drive measurable KPI improvements.
Design and implement a structured, engaging onboarding experience.
Support HR system optimization and process modernization initiatives.
Collaborate with senior leadership on workforce planning, engagement, and alignment across departments.
Qualifications:
5-7+ years of senior leadership experience in Talent Acquisition, Employer Branding, or Employee Engagement.
Experience managing recruiters across multi-location operations.
Strong analytics skills with the ability to define, track, and improve KPIs.
Experience in nonprofit, human services, or mission-driven organizations preferred.
Proven ability to influence and partner with senior leadership.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Salesforce Developer, Vice President
Managing director job in Fairfield, CT
Salesforce Engineer - Vice President
Location: Greenwich, CT (Hybrid: 2 days/week onsite - Tuesday/Wednesday, optional 3rd day as needed)
Seeking a hands-on Salesforce developer with strong engineering experience (not an admin) to design and develop scalable Salesforce solutions supporting Business Development, Operations, and other internal teams. The role requires deep technical expertise to build, maintain, and optimize Salesforce applications and integrations.
Must-Have Qualifications:
7+ years of experience designing and developing solutions on the Salesforce Platform.
Experience with Sales Cloud, Service Cloud, Experience Cloud, Email-to-Case, and Case Routing.
Proficient in Lightning component development: Lightning Web Components, Aura Components, and Apex.
Experience creating Lightning Flows.
Knowledge of advanced security models.
Experience with CI/CD using Flosum or GIT.
Strong debugging, problem-solving, and investigative skills.
Strong communication skills.
Salesforce Platform Developer 1 Certification.
Experience integrating Salesforce with enterprise applications via REST, BULK, or Platform Events.
Other Details:
Hybrid role: required in-office 2 days per week (Tuesday/Wednesday), optional 3rd day if needed.
Budgeted compensation for the role: up to $250,000 for a candidate with the required experience.
Comprehensive benefits package included.
Vice President, Events
Managing director job in New York, NY
SANDOW DESIGN GROUP is seeking an experienced Vice President of Events to lead strategy and execution for our flagship Interior Design brand events and support cross-brand programming for Metropolis, Design Milk and ThinkLab. This senior role requires strong leadership, operational excellence, budget management, and the ability to oversee complex, high-profile events. Ideal candidates have 10+ years in major event production and are ready to shape the future of experiential design-industry programming.
The Vice President of Events will serve as the strategic and operational leader for events, including the iconic Hall of Fame, Giants events, Re:Source retreats, and 30/30 Conferences, while also providing oversight and guidance across other SDG brand experiences. This role blends strategic foresight with operational excellence, ensuring every event embodies our brand values, exceeds client expectations, and delivers measurable business results.
This is a senior leadership position requiring an entrepreneurial spirit, a proven ability to scale complex event programs, and the vision to evolve SANDOW DESIGN GROUP's live experiences for the next generation of the design industry.
Key Responsibilities
Event Strategy & Leadership
Define and execute the long-term event strategy and support cross-brand event initiatives across SANDOW DESIGN GROUP.
Partner with executive leadership to develop events that drive audience engagement, client ROI, and brand growth.
Identify new opportunities for experiential innovation, including hybrid, digital, and thought leadership activations.
Lead, mentor, and inspire a high-performing events team, fostering a culture of creativity, accountability, and excellence.
Planning & Execution
Oversee all aspects of event operations, from ideation and budgeting to on-site execution and post-event analysis.
Build and maintain event systems and processes that ensure operational efficiency across brands and departments.
Ensure flawless execution for high-profile events, including sponsorship activations, panels, retreats, and award programs.
Collaborate with marketing, editorial, and sales teams to ensure brand alignment and cohesive storytelling across touchpoints.
Budgeting & Financial Oversight
Own and manage event P&Ls, ensuring fiscal responsibility while delivering exceptional experiences.
Develop event budgets, track expenses, and forecast financial outcomes for both owned and client-sponsored events.
Optimize vendor relationships and negotiate contracts to maximize value and cost-effectiveness.
Cross-Brand Collaboration
Serve as a central liaison between
Interior Design
,
Metropolis
,
ThinkLab
,
Luxe Interiors + Design
, and
Design Milk
event teams.
Support other brand events as needed with leadership, strategy, and best practice implementation.
Partner with SANDOW's Agency to integrate client activations into SDG's event ecosystem.
Innovation & Process Development
Implement scalable project management systems (e.g., ClickUp, HubSpot) to streamline planning and communication.
Develop and document Standard Operating Procedures (SOPs) to ensure consistency and quality across all events.
Continuously improve systems for efficiency, reporting, and team performance through data-driven insights.
Data, Reporting & ROI
Establish metrics to measure event success and translate insights into actionable recommendations.
Oversee post-event reporting, including financial recaps, audience engagement, and sponsor satisfaction.
Leverage feedback and analytics to evolve future event programming and enhance impact.
Qualifications
10+ years of experience in event management, live experience strategy, or related roles within media, design, or B2B environments.
Proven track record of leading complex event portfolios at a national or global scale.
Deep understanding of the commercial design industry, including designers, manufacturers, and A&D networks.
Strong financial acumen and experience managing large-scale event budgets and P&Ls.
Advanced proficiency in project management and CRM tools (ClickUp, Asana, HubSpot, Eventbrite).
Exceptional leadership, communication, and relationship-building skills.
Ability to travel nationally and internationally for key events.
Passion for design, creativity, and building community through live experiences.
Why Join SANDOW DESIGN GROUP?
This is an opportunity to shape the future of design industry events for some of the most respected brands in media. You'll lead experiences that not only celebrate design but also move the industry forward - through storytelling, innovation, and connection.
At SANDOW DESIGN GROUP, we bring together creativity, data, and collaboration to create experiences that inspire. As Vice President of Events, you'll sit at the intersection of strategy, storytelling, and execution - helping us set the standard for what design industry events can be.
Quantitative Associate, Portfolio Management ($100B AUM Asset Manager)
Managing director job in New York, NY
A leading institutional investment platform is seeking a Quantitative Associate to join its Portfolio Management team, supporting the oversight of a diversified credit investment portfolio. This individual will work directly with the Lead Portfolio Manager on portfolio construction, asset allocation, risk analytics, and optimization across private and public credit strategies.
The ideal candidate has strong technical capabilities, a deep understanding of portfolio theory, and hands-on experience supporting investment decision-making within an asset manager, insurance company, or advanced credit-focused investment team.
Key Responsibilities
Support the Lead Portfolio Manager on all aspects of portfolio construction, asset allocation, optimization, and risk budgeting.
Develop and enhance quantitative models, tools, and dashboards to evaluate portfolio performance, exposures, factor sensitivities, and scenario analysis.
Build analytics to support investment decisions across structured credit, corporate credit, private credit, and multi-asset credit portfolios.
Conduct portfolio optimization analyses including capital allocation, yield/risk trade-offs, liability-aware investing, and regulatory constraints.
Partner with PMs, traders, and risk management to integrate data, improve analytics pipelines, and ensure accuracy of exposures and risk metrics.
Automate and scale reporting processes across performance attribution, liquidity forecasting, and forward-looking risk scenarios.
Contribute to research initiatives across macro trends, interest-rate modeling, and credit-spread dynamics.
Qualifications
Advanced STEM degree preferred (e.g., MS/PhD in Quantitative Finance, Statistics, Applied Mathematics, Computer Science, Engineering, or similar).
3-8 years of experience supporting portfolio management, investment research, or risk analytics at a leading asset manager, insurance company, hedge fund, or credit-focused investment team.
Strong programming skills in Python (preferred), plus proficiency in SQL
Strong background in portfolio construction, optimization, risk modeling, and financial mathematics.
Familiarity with fixed income and credit asset classes (structured credit, corporate credit, private credit, securitized products, etc.).
Experience building models and analytics to support PMs, with the ability to translate quantitative insights into actionable investment recommendations.
Excellent communication skills and an ability to work cross-functionally in a fast-paced environment.
Compensation
Base: $150k - $215k
Total Comp: $250k - $300k
Other
In office 5 days a week - downtown Manhattan
Deputy General Manager
Managing director job in New York, NY
Deputy General Manager
HOURS: FT, some evenings, weekends and holidays
ATG Entertainment is seeking a Deputy General Manager. This is an exciting opportunity to join a successful team in a unique industry. The ideal candidate will be an experienced, knowledgeable manager who excels at creating a welcoming environment and has a passion for creating unforgettable experiences.
Reporting to the General Manager, the Deputy General Manager assists with overall venue operations including payroll, settlement preparation, risk and safety management, show coverage, executing building improvement projects, and managing staff.
The Deputy General Manager works collaboratively with all departments within the theatre and across ATG Entertainment, including general managers, company managers, finance, ticketing, building maintenance, and theatre staff.
Success in the role requires the ability to respond to demands from various people and projects creatively and confidently while helping maintain a positive, safe, and successful workplace.
PEOPLE, PLACES, and THINGS
The Al Hirschfeld Theatre has hosted some of the most celebrated Broadway productions in history, including
The Diary of Anne Frank
(1955), starring Susan Strasberg and Joseph Schildkraut,
Kismet
(1953), and the premiere of
Man of La Mancha
(1965). Modern hits include
Wonderful Town
(2003), the Tony Award-winning revival of
Hair
(2009), and
Kinky Boots
(2013-2019), which earned six Tony Awards, including Best Musical. Currently, the Al Hirschfeld Theatre is home to Moulin Rouge! The Musical, a dazzling Tony Award-winning production that has captivated audiences since 2019.
The Deputy General Manager serves the primary function of supporting the General Manager in the daily operations of the venue and providing senior level oversight of the venue in the absence of the General Manager.
The Deputy General Manager supports all venue staff in their efforts to excel in their own roles and achieve professional goals in consultation with the General Manager.
EXPERIENCE and SKILLS
Understanding of the work of various departments within such a venue including Facilities, Finance, Operations, Payroll, Food & Beverage, General Management, and Ticketing.
An ideal applicant will have experience leading and motivating a diverse workforce and line managing multiple departments.
As a public-facing representative of the venue, strong interpersonal skills, the ability to empathize and establish trust quickly, and a dedication to providing first-class customer service are welcome in an applicant.
ATPAM certification is a plus but not mandatory.
COMPETENCIES
Microsoft Suite, particularly Excel, Word, and Outlook
Experience with HRIS systems, bonus points for UKG experience
Strong Communication Skills, Planning and Organization, Adaptability, Leadership, Problem-Solving, Accountability, Collaboration, Stress Management
BENEFITS
ATPAM benefits: paid holidays, vacation, welfare, pension
Additional paid vacation
Commuter Benefits
The above statements are intended to describe the general nature of work performed by the Deputy General Manager. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position.
ATG Entertainment: Passion Behind Performance
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including
Cabaret at the Kit Kat Club
,
Stranger Things: The First Shadow
,
Moulin Rouge
,
The Lion King
,
Harry Potter and the Cursed Child
and
Starlight Express
as well as popular music and comedy shows.
ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.
ATG Entertainment IDEA Mission Statement
At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.
Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.
At ATG Entertainment, we provide a stage for everyone.
Entrepreneurial Managing Directors & Apprentice Consultants
Managing director job in Greenwich, CT
Growth Created New Roles
Entrepreneurial Managing Directors (3) & Apprentice Consultants (3)
Brendan Wood International “The TopGun Company”
Strategic Intelligence & Investment Advisors In The Global Capital Markets
Our unique suite of intelligence & advisory services is in growing demand by capital markets leaders worldwide. Trail blazer ideas and creative execution explain our small private firm's unique global reputation. Ours is a ‘blue ocean' value proposition, without rivals. We invest, advise C-level executives and boards, and maintain worldwide network of professional investors all integrated in a “one of a kind” compelling capital markets strategy.
Selection Criteria:
Brainpower
Drive
Integrity
Desire to
• make a name for yourself
• build and own a world class franchise
• operate and travel internationally
• love an entrepreneurial “why not” partnership environment
• outperform your peers in performance compensation
• seek financial freedom
We respect higher education but in our environment work ethic, relentless learning drive, self-development, zeal for wisdom and leadership are the pivotal qualifications. As individuals and as a team, We challenge the environment. Small and agile is beautiful. We plan to stay small and be a world influencer.
Base compensation for the above apprentice and managing directors ranges from five to six figures plus open-ended incentives and share ownership. Our training and development strategies are TopGun all the way.
Locations: Toronto and New York area
Please give us a personal call in strictest confidence.
Brendan Wood, Selection Chairman
or Gordon Peck, Managing Director
************
Director of Business Operations
Managing director job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Director of Business Operations
Managing director job in Farmingdale, NY
MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear - The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 108+ years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.
We are seeking a dynamic, process driven candidate that will be responsible for leading and managing the business operations focused on ensuring efficient execution and productivity optimization across all departments. This person will be responsible for managing complex projects, implementing continuous process improvement programs, and defining standard workflow and processes that will provide efficiency and productivity opportunities. Provide cross functional team leadership, project management, and optimizations for all channels of trade and departments including the Lab and Warehouse operations.
Essential Duties and Job Responsibilities:
Identify and lead key focused projects across the Company to ensure processes, systems and workflows are efficient and optimize productivity for current business needs as well as prepare for future growth opportunities.
Manage and facilitate clear and consistent communication across departments, gaining an understanding of the business needs implementing processing and systems to ensure organizational efficiencies for future growth.
Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended timeframes.
Collaborate with the Executive Management and department leaders, leading cross functional meetings, to manage projects from conception through completion, establishing goals, deliverables, timelines, and assigning clear ownership and taking ownership where applicable.
Facilitate and lead the initiation/kick-off of all critical project meetings and coordination exercises with internal staff, key stakeholders, and external users to ensure responsibilities are efficiently, accurately, and effectively communicated and understood by all concerned.
Optimize and oversee workflows to ensure effective collaboration between IT, Warehouse, Lab and Retail and Customer service/ecommerce. Create documentation workflows.
Monitor project progress, proactively identify roadblocks, and provide solutions to ensure on-time and within-budget delivery.
Establish automated key metric driven reports distributed to the Executive management and the key stakeholders.
Oversee vendor relationships, contract negotiations, and management of external partners.
Provide strategic recommendations to Executive Management and stakeholders.
Prepare business presentations for executive management and stakeholders.
Develop and utilize BI for reporting purposes.
Develop and implement project management best practices to ensure efficient workflows and timely project execution.
Qualifications:
Bachelor's Degree required.
Prior experience in business operations role in a retail or wholesale environment with an ecommerce component that focused on process improvement
At least 5 years' project management experience
Proven track record with managing projects particularly related to IT systems integrations
Proven ability to manage multiple priorities in a fast-paced environment.
Strong leadership experience driving cross-functional initiatives with minimal supervision.
Demonstrated success in optimizing workflows, managing timelines, and allocating resources across diverse projects.
Strong leadership skills managing teams and conducting themselves in a professional manner at all times.
Effective relationship building skills with leadership and stakeholders to establish trust and credibility
Ability to proactively listen to the issues and needs to develop a strong action plan
Position onsite based in Farmingdale NY
Director, Healthcare Operations
Managing director job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Databricks Associate Director
Managing director job in New York, NY
Compensation: Up to $180,000 base (DOE) + 20% bonus + stock options
We're partnering with a leading global consulting and technology organization seeking a Databricks Associate Director, to lead delivery, capability growth and partner engagement across the US. You'll guide teams delivering next generation data and AI solutions, shape go-to-market strategies and co-lead the consultancy's relationship with Databricks.
Key Responsibilities include;
Lead Databricks delivery across US clients, ensuring solution quality, scalability and business impact.
Shape presales and commercial activity, from scoping and architecture to proposals and proof of concepts.
Act as technical sponsor and advisor for Databricks engagements, driving best practices in governance, security and performance.
Co-own the strategic partnership with Databricks, contributing to joint initiatives
Mentor and develop internal teams to expand Databricks expertise and adoption.
Oversee delivery governance, margin protection, and quality for fixed-price engagements.
Essential Skills
Proven experience designing, leading and assuring Databricks implementations in production.
Strong presales and solution architecture background with commercial acumen.
Ability to communicate effectively across technical and executive audiences.
Hands on leadership and mentoring experience within data engineering teams.
Deep understanding of modern data engineering practices and the software delivery lifecycle.
Experience across multi-cloud or hybrid environments (Azure, AWS, etc.) is a plus.
Exposure to AI/ML solutions leveraging Databricks preferred.
This is a fantastic opportunity to lead and scale Databricks capability across the US market. As well as working with cutting edge data and AI technologies in partnership with Databricks.
If you're passionate about Databricks and leading a practice, click apply now!
Director of Operations
Managing director job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Payment Operations
Managing director job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Director of Operations
Managing director job in New York, NY
This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant.
Position Overview
The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is
not
a creative role and
not
a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.
With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative
work
- the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.
This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.
Key Responsibilities
Marketing Operations Leadership
Own the full operational backbone of the marketing function.
Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations.
Production & Project Management
Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise.
Budget & Resource Oversight
Manage large-scale budgets with sophistication and accuracy.
Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
Identify cost-saving opportunities and operational improvements without compromising quality.
Agency & Partner Management
Serve as the operational point of contact for creative, media, research, and production agencies.
Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process.
Performance Monitoring & Process Optimization
Track progress, escalate risks, and course-correct swiftly.
Build feedback loops and operational dashboards to monitor project health.
Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.
Who Will Thrive in This Role
Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
A professional who has worked at scale - high-budget, fast-paced, agency-style production environments.
Required Experience
5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables.
Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
Expertise in organizing high-volume, high-stakes marketing workstreams.
Exceptional communication and organizational skills.
Passion for the organization's mission and comfort working within a Jewish and Israel-focused context.
Preferred Qualifications
Experience in high-growth, startup-like environments.
Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
Director of Operations
Managing director job in New York, NY
ABOUT GIRLS INCORPORATED OF NEW YORK CITY
Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women.
ABOUT THE ROLE
GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned.
RESPONSIBILITIES
Financial Management (50%)
The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization.
• Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes.
• Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc.
• Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online.
• Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process
• Organize and lead the annual audit process, liaise with external auditors and Finance team
• Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual
• Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.)
• Work closely and transparently with all external partners, including third-party vendors and consultants
• Prepare and submit year-end tax filings (forms 1099)
Operations (30%)
• Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.)
• Manage organization IT resources and equipment. Recommend and implement IT/tech security updates
• Maintain staff Intranet (“GINYC Guide”) and Board Intranet
• Reinforce ongoing evaluation and improvement of systems to ensure efficiency
• Keep abreast of legislative or compliance updates that require action or policy updates
• Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes)
HR (20%)
• Process bi-monthly payroll in coordination with HR Director
• Ensure year-end and tax compliance and processing adjustments
• Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting
• Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies
QUALIFICATIONS
• Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management.
• Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines.
• Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations.
• Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion.
• High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus.
• Excellent interpersonal, written, and oral communication skills.
• Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders.
COMPENSATION & BENEFITS
• Salary: $90,000 - $110,000 Annually, commensurate with experience.
• Health, dental, and vision coverage
• 403(b) Retirement plan
• Generous paid time off
• Parental leave
• Employee Assistance Program
• Commuter Benefits.
TO APPLY
Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please.
Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.