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Managing director skills for your resume and career

Updated January 8, 2025

7 min read

Quoted expert

Dr. Matthew Ohlson Ph.D.

When it comes to managing director resumes, you'll want to focus on the depth of your experience with leadership and direction. Some of the most important hard skills a managing director can possess include general oversight, business development, and work with developing and managing strategic initiatives. Managing directors in healthcare roles will need additional healthcare-specific experience.

When it comes to soft skills, managing directors should have strong and advanced customer service skills. Managing directors will need to do a lot of work in managing client relationships on a broad scale, so customer service as well as communication skills are crucial.

Below we've compiled a list of the most critical managing director skills. We ranked the top skills for managing directors based on the percentage of resumes they appeared on. For example, 7.4% of managing director resumes contained healthcare as a skill. Continue reading to find out what skills a managing director needs to be successful in the workplace.

15 managing director skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how managing directors use healthcare:

United HealthCare purchased the merged group health departments of MetLife and Travelers.
Piloted healthcare, technology and alternative energy mergers and acquisitions, private placements and equity capital markets investment banking transaction work.

2. Portfolio

Here's how managing directors use portfolio:

Led asset management function including budget development and analysis of and strategic planning for economic performance of real estate asset portfolio.
Directed portfolio business development for commercial and investment banking products in 12 countries, operating actively with global product specialists.

3. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how managing directors use business development:

Developed an international business development plan for a European company providing regulatory consulting services in the personal care and cosmetics sectors.
Developed and managed global client relationships, business development, and practice-wide engagement delivery in North America, Europe and Asia.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how managing directors use oversight:

Managed and cultivated external vendor partner relationships including contracting, operational governance, service level agreement management oversight and issue resolution.
Provided oversight to ensure projects and programs within various portfolios are in compliance with established standards to achieve business transformation objectives.

5. Project Management

Here's how managing directors use project management:

Project Management - Provide nation-wide security for Northwest Airlines and executive protection for 75 executives during a contentious national labor dispute.
Executed critical project management along with the ability to build consensus and influence with a variety of individuals with differing perspectives.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managing directors use customer service:

Prepared customer and customer service groups with usage training and Presented application adoption and performance in context of previous application performance.
Trained recruiters in technology terminology, resume assessment and qualifications evaluation; ensured quality and customer service standards were consistently maintained.

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7. Financial Services

Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

Here's how managing directors use financial services:

Produced business plan that identified various target audience needs specific to digital financial services using demographic modeling and research.
Formed company to provide financial services including consulting, marketing and client services for asset management including alternative investments.

8. Client Relationships

Here's how managing directors use client relationships:

Cultivated strong client relationships with developers, municipalities, government/military, parks and recreation directors, churches, and management associations.
Identified new business opportunities, developed and maintained client relationships, and structured and executed corporate finance transactions for clients.

9. Direct Reports

Here's how managing directors use direct reports:

Directed financial and strategic practice management for multiple hospital-based physician groups specializing in Anesthesia and Radiology with seven direct reports.
Direct reports included Program Managers and indirect responsibilities for Quality Manager, Director of Finance and Engineering Manager.

10. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how managing directors use real estate:

Developed innovative asset-based lending and arbitrage strategies in residential real estate to mitigate exposure to bubbles in housing prices.
Designed and developed financial models for real estate analysis, encompassing financial forecasting, cost-benefit analysis and risk analysis.

11. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how managing directors use account management:

Break down organizational silos by creating and maintaining outstanding partnerships across EAB marketing, account management and delivery teams.
Work collaboratively with Account Management team to identify and assess business development opportunities within target companies/law firms.

12. Process Improvement

Here's how managing directors use process improvement:

Decreased system outage time and improved schedule performance by implementing on-line work management process improvements including readiness reviews and certification meetings.
Collaborated with department leaders and staff of revenue cycle functions and facilitated process improvement to ensure achievement of goals and objectives.

13. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how managing directors use risk management:

Developed and led 15-member equity/alternatives analyst/portfolio manager team, including portfolio & risk management, marketing, budgetary and personnel management.
Managed and analyzed risk management data (such as incident reports) and facilitated further investigations and problem resolution initiatives.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how managing directors use human resources:

Develop capabilities to service Human Resources outsourcing efforts and project management services in all HR related processes and functional expertise.
Direct responsibility for Recruiting, Human Resources, Training, Facility Management, Recognition/Compensation, KPI Development and Delivery.

15. Performance Management

Here's how managing directors use performance management:

Implemented performance management system to manage employee performance and align their objectives that facilitates effective delivery of strategic and operational goals.
Developed a corporate plan for the establishment of performance management programs for outside field service units and power plant maintenance organizations.

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What managing director skills would you recommend for someone trying to advance their career?

Dr. Matthew Ohlson Ph.D.

Director: Taylor Leadership Institute, Professor: College of Education and Human Services, Executive Instructor: Coggin College of Business Graduate & Executive Programs, Director of Leadership Development: UNF Athletics, Website

Become knowledgeable and most importantly, comfortable, sharing the data and impact you’ve had as a school leader. The use of data is so imperative to show progress towards long and short-term goals, for example: attendance gains, teacher retention rates, etc. School leaders can seek more compensation and larger responsibilities in more prominent roles when they are able to show how their leadership made a difference. Annual impact reports, data snapshots, student/teacher testimonials, etc. can illustrate how your leadership impacted teaching and learning.

Do you want to know more?

List of managing director skills to add to your resume

The most important skills for a managing director resume and required skills for a managing director to have include:

Healthcare
Portfolio
Business Development
Oversight
Project Management
Customer Service
Financial Services
Client Relationships
Direct Reports
Real Estate
Account Management
Process Improvement
Risk Management
Human Resources
Performance Management
Asset Management

Business Strategy
Product Development
Strong Analytical
Private Equity
Financial Performance
Client Facing
Business Plan
Market Research
Client Satisfaction
Strategic Direction
Due Diligence
Appeals
Financial Analysis
Regulatory Compliance
Strategic Plan
ROI

Sigma
Capital Markets
Financial Management
Revenue Growth
R
Industry Analysis
Executive Management
NYSE
Cost Savings
Business Operations
Financial Institutions
Strong Management
Facebook
Strategic Partnerships
Financial Statements
Collective Bargaining

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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