Managing director jobs in Urban Honolulu, HI

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients: + Accelerate the drug development cycle + Bring the right drugs to market + Identify barriers to patient access + Turn data into insights faster + Think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics. **The Team** The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors. Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives. **Scope of Role** In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects: **Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization. **Key responsibilities include** + Consulting offering development and refinement + Team capability development, training, and knowledge sharing + Sales enablement and production of relevant training material and supporting collateral + Support for marketing initiatives including preparing campaign materials + Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels + Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella + Team development/mentoring + All other duties, as assigned **Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development + Qualification and feasibility assessment + Proposal development leveraging the full capabilities of Norstella + Developing effort and price estimates **Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Playing a key role as a leader and subject matter expert in the area of Clinical Development + Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes + Working with the broader Norstella team and resource managers to staff projects + Providing guidance and advice to project teams + Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients **Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:** + Clinical development planning and forecasting + Protocol Design, Country, Site and Investigator Feasibility + Clinical trials operations, cost benchmarking & landscapes + Performance monitoring/optimization & acceleration + Diversity planning and execution + Competitor trial monitoring & analytics **Requirements** + Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc) + Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth + Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment + Experience using data analytics and services to solve clinical trial challenges + Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions + Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape + Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business + Leadership and team management experience + Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic + Operates with a sense of urgency and thrives on winning through continuous improvement + The ability to consume new learnings, conceptualize and iterate behavior quickly + A clear desire to build bespoke solutions for clients, with an innovative mindset + Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology) + Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred **Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa** **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today's lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities Establish hotel pricing levels in all segments of the market. Responsible for the daily room inventory management process and daily pricing process. Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency. Analyze local events and activities and project the effect of opportunities they create. Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts. Perform unconstrained demand analysis to determine optimal business mix. Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts. Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits. Prepare annual Rooms revenue budget. Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Prepare and present quarterly presentations to ownership. Ensure all distribution channels have correct content and pricing. Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential. Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events. Responsible for Internet Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc. Communicate any strategy changes or update any calendars for the sales team to use. Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cut off date, and whether or not you should extend, etc. Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance. Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue. Review Hotelligence reports for trends, booking windows and sources of business as well as rates compared to competition. Qualifications 4 year Degree or 3 year diploma or relevant qualifications At least 5 - 10 years of Revenue Management experience required. Hotel experience would be ideal but not a must. Someone who is familiar with the Hawaii market is an added advantage, but Mainland US market experience is also suitable. Knowledge of all industry reports. Proficient in Microsoft Excel, Word, Power Point Ability to work quickly in a high-pressure & high stress environment Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to multitask and prioritize departmental functions to meet deadlines. Participate in M.O.D. coverage as required. Must be able to maintain confidentiality of information. Additional Information All your information will be kept confidential according to EEO guidelines.

The Director, External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for engaging a broad spectrum of external stakeholders. This includes Key Opinion Leaders (KOLs), Digital Opinion Leaders (DOLs), Payers/Access Stakeholders, Academic/Integrated Health Systems, Patients/Caregivers, and Patient Advocacy Groups. The role is accountable for establishing the governance, process clarity, and technological infrastructure necessary to ensure coordinated, high-value, and non-transactional interactions across all functional areas, distinguishing tactics based on the asset lifecycle stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **** **Key Responsibilities:** **Strategic Governance and Accountability** + Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities. + Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value). **System and Data Management** + Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists. + Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders). + Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured. **Coordination and Best Practices** + Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests. + Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned. + Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group. + Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities. + Consider technology and AI to support workflow improvement. **Qualifications:** **Education and Experience:** + Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent). + Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement. + Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages. + Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units. **Skills and Competencies:** + Exceptional ability to drive process governance and change management across a global matrix organization. + Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs). + Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management. + Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership. + Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Chief Nurse Executive (CNE) Classification: Exempt Department: Nursing Reports To: Vice President of Clinical Services The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments. Wage Range: $108,751.00 - $163,127.00/year. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors. REQUIRED QUALIFICATIONS: Certification/Licensure: Current State of Hawaii RN license Current BLS certification Annual completion of CPR and competencies requirements. Completion of ACLS and competencies requirements Education: Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience. Skills/Experience: Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting. Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization. Ability to think creatively and strategically to solve problems. Excellent written and verbal communication skills in English. Experience managing multiple responsibilities while maintaining excellent customer service standards. Management Experience: Prior experience in an executive or senior leadership capacity. Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values. Ability to delegate and empower staff and build strong employee morale. PREFERRED QUALIFICATIONS Skills/Experience: Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting. Working knowledge of rehabilitation services and applicable regulatory regulations. Management Experience: Three (3) years in a leadership capacity Managed staff and resources consistent with goals, and in keeping with the organizational vision and values. Ability to build teams, develop employees and maintain strong employee morale CORE VALUES Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success. LEADERSHIP AND STRATEGY Serves as a member of the executive leadership team. Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan. Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes. Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan. Participates in key decisions pertaining to strategic initiatives and hospital operations. Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget. Analyzes services to improve quality, efficiency, cost management and/or customer service. Provides direct oversight and support for the managers Represents REHAB in the community. PATIENT SERVICES - NURSING SUPPORT Ensures that regulatory and accreditation requirements within scope of responsibility are met.. Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget. Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services. Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care, Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas: Standards of nursing practice for the hospital Nursing standards of patient care, treatment, and services Nursing policies and procedures Nurse staffing plan(s) Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services. Responsible for the provision of nursing services 24 hours a day, 7 days a week. Ensures that all regulatory and accreditation requirements within scope of responsibility are met. Leads patient-centered care initiatives to promote patient safety. Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint. Sets performance goals, allocates resources and assesses policies for direct reports. Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors. Analyzes services to improve quality, efficiency, cost management and/or customer service. MANAGEMENT Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic. Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas. Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented. Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action. Creates a safe work environment that fosters respect and positive morale. PROFESSIONALISM AND COMPLIANCE COMPETENCIES Maintain a high level of proficiency in the following REHAB competencies. Strategic Thinking Communication and interpersonal/relationship building skills Recognition Organization and project management Adaptability and problem solving MANAGEMENT/LEADERSHIP RESPONSIBILITIES Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement. Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals. Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care. Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital. Optimizes resources responsibly to ensure operations and staffing runs smoothly Encourages openness, provides a safe and positive environment within departments. Creates a safe work environment that fosters respect and positive morale. Works closely with Leadership to ensure a cohesive work environment. Fosters two way communication with employees and shares information from Leadership meetings. In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department. Accepts responsibility for decisions and effective communication. Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors. Participates on hospital committees when requested. FINANCIAL MANAGEMENT Assists Executive Leadership in preparing the department(s) assigned budgets Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances. Comprehends departments budget and presents on key metrics Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement EQUIPMENT, TOOLS, WORK AIDS USED Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.

Job DescriptionChief Operations Officer Reports to: President Department: Executive Employment Type: Full-Time, Exempt Compensation: $275,000 - $350,000 annual base salary, plus bonus eligibility The Opportunity Alpha Inc. is looking for a Chief Operations Officer who's not afraid to get dirt on their boots and strategy on their mind in the same day. This isn't a "sit in the corner office and read reports" kind of role. This is a boots-on-site, eyes-on-every-division, driving-what's-next-for-Hawaiʻi kind of role. You'll own the day-to-day operations of Alpha's core divisions - Civil, Concrete, Energy, Drilling, Crane, Equipment, and future lines of business - and turn complexity into clarity, chaos into coordination, and big bets into real results. If you can move seamlessly from high-level strategy to on-the-ground execution - and you care as much about people and culture as you do about schedules and margins - this might be your next legacy move. About Alpha Inc. Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We're building projects that will serve island communities for generations - with precision, purpose, and pride. We live by three core values that shape how we lead and operate: Lead with Heart - Humility, empathy, and respect in every interaction. Strength in Unity - One crew, many talents; we win together. Alpha Mentality - Grit, accountability, and a relentless drive to excel. As COO, you'll be one of the primary guardians and amplifiers of these values across every division and jobsite. What You Will Do As Chief Operations Officer, you'll be the operational engine of Alpha Inc. - building systems, teams, and habits that can scale as we grow across Hawaiʻi and beyond. Drive Operational Excellence Across Divisions Oversee and direct day-to-day operations for Civil, Concrete, Energy, Drilling, Crane, Equipment, and future divisions - ensuring projects are executed safely, efficiently, and profitably. Set the standard for performance, culture, and continuous improvement; lead with visibility on jobsites and in the boardroom. Build and Execute the Operations Strategy Translate Alpha's long-term vision into clear operational strategies, priorities, and execution plans. Design and implement systems, processes, and KPIs that improve consistency, reduce waste, and elevate quality across all divisions. Fuel Innovation and Growth Identify new markets, technologies, and service lines that align with Alpha's strengths and Hawaiʻi's evolving needs. Champion a culture of innovation - empowering leaders and teams to test, learn, and improve how work gets done. Align the Organization Break down silos and drive collaboration between divisions, project teams, and corporate functions. Ensure operations are fully aligned with strategic goals, client expectations, and Alpha's core values. Own Performance, Budgeting & Metrics Partner with Finance and Project Managers to build and manage division budgets, forecasts, and resource plans. Monitor KPIs for safety, productivity, quality, profitability, and client satisfaction - and take action when targets are off track. Lead, Coach, and Develop Talent Mentor and develop Division Managers and key operations leaders; build a strong bench for future growth. Help create clear career paths, succession plans, and development opportunities that attract and retain top talent. Strengthen Safety, Compliance & Risk Management Ensure all operations meet or exceed safety, legal, regulatory, and environmental requirements. Anticipate and mitigate operational risks - from resourcing and logistics to subcontractor performance and client delivery. Represent Alpha to Clients & Partners Build and maintain strong relationships with key clients, partners, and industry stakeholders. Uphold Alpha's reputation for integrity, reliability, and excellence in every interaction. Report and Advise at the Highest Level Provide regular, clear updates to the President/CEO and Board on operational performance, growth initiatives, risks, and opportunities. What You Bring You're a strategic operator, a culture carrier, and a calm presence when the stakes are high. Experience 10+ years of progressive operations leadership in construction, energy, industrial services, or related sectors. 5+ years in a senior executive role (COO, VP of Operations, General Manager, or equivalent) overseeing multiple divisions or business units. Proven track record leading complex, multi-site operations with significant field and project components. Education Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field required. MBA or other advanced degree preferred. Skills & Mindset Strong strategic and systems thinking - you see the whole chessboard, not just the next move. Demonstrated success driving growth, operational efficiency, and margin improvement in a multi-division organization. Exceptional leadership and team-building skills; you inspire accountability without ego and model "Lead with Heart" in tough moments. High business acumen and comfort with P&L, budgeting, forecasting, and risk management. Excellent communication and relationship-building skills with internal teams, field crews, executives, clients, and partners. Fluency with project management and financial/accounting software tools. Bonus: Industry certifications such as PMP, Lean Six Sigma, or related credentials. Most importantly, you embody: Lead with Heart - You elevate people while driving results. Strength in Unity - You build strong, aligned teams across divisions. Alpha Mentality - You run toward challenges and own outcomes. Why Alpha? At Alpha Inc., we're not just building infrastructure - we're building Hawaiʻi's future with intention, innovation, and integrity. You'll be joining a leadership team that: Tackles complex, high-impact projects that matter to local communities. Invests in people, safety, and long-term relationships - not just short-term wins. Believes culture is a competitive advantage and lives its values, on and off the jobsite. If you're ready to lead an organization where heart, unity, and relentless drive actually mean something - this is your stage. Requirements (Conditions of Employment) Employment at Alpha Inc. is contingent upon: Completion of standard pre-employment screening. Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law. Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements. Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************. Equal Opportunity Employer Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawaiʻi law, and we provide equal opportunity in all employment practices, including recruitment, hiring, promotion, compensation, benefits, and training. If you're the operational leader who can balance big-picture strategy with in-the-field execution - and you're ready to help write the next chapter of Alpha Inc. - we'd love to hear from you. #LI-ALPHASP

Chief Nurse Executive (CNE) Classification: Exempt Department: Nursing Reports To: Vice President of Clinical Services The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments. Wage Range: $108,751.00 - $163,127.00/year. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors. REQUIRED QUALIFICATIONS: Certification/Licensure: * Current State of Hawaii RN license * Current BLS certification * Annual completion of CPR and competencies requirements. * Completion of ACLS and competencies requirements Education: * Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience. Skills/Experience: * Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting. * Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization. * Ability to think creatively and strategically to solve problems. * Excellent written and verbal communication skills in English. * Experience managing multiple responsibilities while maintaining excellent customer service standards. Management Experience: * Prior experience in an executive or senior leadership capacity. * Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values. * Ability to delegate and empower staff and build strong employee morale. PREFERRED QUALIFICATIONS Skills/Experience: * Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting. * Working knowledge of rehabilitation services and applicable regulatory regulations. Management Experience: * Three (3) years in a leadership capacity * Managed staff and resources consistent with goals, and in keeping with the organizational vision and values. * Ability to build teams, develop employees and maintain strong employee morale CORE VALUES Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success. LEADERSHIP AND STRATEGY * Serves as a member of the executive leadership team. * Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan. * Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes. * Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan. * Participates in key decisions pertaining to strategic initiatives and hospital operations. * Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget. * Analyzes services to improve quality, efficiency, cost management and/or customer service. * Provides direct oversight and support for the managers * Represents REHAB in the community. PATIENT SERVICES - NURSING SUPPORT * Ensures that regulatory and accreditation requirements within scope of responsibility are met.. * Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget. * Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services. * Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care, * Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas: * Standards of nursing practice for the hospital * Nursing standards of patient care, treatment, and services * Nursing policies and procedures * Nurse staffing plan(s) * Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services. * Responsible for the provision of nursing services 24 hours a day, 7 days a week. * Ensures that all regulatory and accreditation requirements within scope of responsibility are met. * Leads patient-centered care initiatives to promote patient safety. * Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint. * Sets performance goals, allocates resources and assesses policies for direct reports. * Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors. * Analyzes services to improve quality, efficiency, cost management and/or customer service. MANAGEMENT * Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic. * Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas. * Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented. * Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action. * Creates a safe work environment that fosters respect and positive morale. PROFESSIONALISM AND COMPLIANCE COMPETENCIES Maintain a high level of proficiency in the following REHAB competencies. Strategic Thinking Communication and interpersonal/relationship building skills Recognition Organization and project management Adaptability and problem solving MANAGEMENT/LEADERSHIP RESPONSIBILITIES * Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement. * Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals. * Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care. * Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital. * Optimizes resources responsibly to ensure operations and staffing runs smoothly * Encourages openness, provides a safe and positive environment within departments. * Creates a safe work environment that fosters respect and positive morale. * Works closely with Leadership to ensure a cohesive work environment. * Fosters two way communication with employees and shares information from Leadership meetings. * In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department. * Accepts responsibility for decisions and effective communication. * Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors. * Participates on hospital committees when requested. FINANCIAL MANAGEMENT * Assists Executive Leadership in preparing the department(s) assigned budgets * Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances. * Comprehends departments budget and presents on key metrics * Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement EQUIPMENT, TOOLS, WORK AIDS USED Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.

The East-West Center (EWC) promotes better relations and understanding among the people and nations of the United States, Asia, and the Pacific through cooperative study, research, and dialogue. Established by the U.S. Congress in 1960, the Center serves as a resource for information and analysis on critical issues of common concern, bringing people together to exchange views, build expertise, and develop policy options. The Center's 21-acre Honolulu campus, adjacent to the University of Hawai‘i at Mānoa, includes conference facilities, three residence halls, and an office building that houses research, program, and administrative activities. The Center also has an office in Washington, D.C., that provides accessibility to US, regional government stakeholders, and program partners with innovative training, analytical and dialogue exchange, and public diplomacy products to meet US policy priorities and expressed needs in the Indo-Pacific region. The Pacific Islands Development Program (PIDP) serves as Secretariat for the Pacific Islands Conference of Leaders (PICL) and the Council of Regional Organisations of the Pacific (CROP) agency. Our PIDP team is seeking an on-site Deputy Director for a limited, one-year appointment (with possibility of extension). This position will lead the initiatives of PIDP that connect Pacific Island priorities with potential investment opportunities from the American private sector, while enhancing the Center's visibility and engagement across the Pacific region. MAJOR DUTIES: PROGRAM LEADERSHIP Outreach and Partnerships: Build and sustain relationships with Pacific Island governments, organizations, and communities to identify shared priorities in areas such as climate resilience, digital transformation, tourism, renewable energy, and sustainable development. Investment Research: Conduct and oversee research on Pacific Island markets, emerging sectors, and local economic needs to identify potential matches with American private-sector investment and partnership opportunities. Strategic Engagement: As appropriate, represent the Center in high-level dialogues, forums, and regional networks to promote collaboration between U.S. and Pacific Island stakeholders. Program Development: Support the design and implementation of programs and initiatives that foster inclusive economic growth and capacity building in the Pacific Islands. Communications and Outreach: Collaborate with the Communication and External Relations (CER) team to amplify the Center's Pacific Islands-focused initiatives and share success stories that highlight impact and partnership. Institutional Leadership: Assist the Director and Center leadership in strategic planning, budget management, resource development, and coordination across the Center's programs to ensure alignment with institutional goals and Indo-Pacific priorities. PERSONNEL MANAGEMENT Guides and leads their assigned unit, modeling appropriate behaviors and professional standards of conduct to ensure a high-performance, customer service-oriented work environment that supports the Center's mission, objectives, and values. Supervises work and performance of designated staff. Sets work priorities, provides guidance, and directs workflow to ensure work is timely and accurate. Organizes work schedules and manages requests for time off in an appropriate and timely manner. Ensures work assignments fall within each position's work scope and adhere to collective bargaining agreements. Conducts performance evaluations that are timely, constructive, transparent, and unbiased. Provides coaching for performance improvement and guidance for career development. Approves and initiates various recruitment, onboarding, retention, and offboarding tasks for both programmatic units. Ensures staff is coached and trained to use key operational systems. Retains catalog of operational procedures and resources to assure training is informative, consistent, and effective. Interacts effectively and diplomatically in all areas of employee relations, always projecting a professional image while exercising the highest degree of confidentiality. Collaborates with HR in resolving employee concerns or complaints, performance issues, and/or addressing inappropriate behavior. Attends supervisor training(s) as required. This list of major duties is not exhaustive and may be supplemented on an occasional basis in accordance with the requirements of the job. SUPERVISION: This position works under the general supervision of the Director of the Pacific Island Development Program (PIDP), or the acting Director. In the absence of both, reports to the President of the East-West Center. The incumbent has wide latitude for judgment in meeting program objectives and keeps the supervisor informed of significant changes and anticipated problems, with recommendations for resolution. Work is reviewed in terms of attaining desired performance outcomes and overall leadership effectiveness. REQUIRED QUALIFICATIONS: Education & Experience - A post-graduate degree and at least seven (7) years of relevant experience in regional engagement, economic research, or investment facilitation, preferably within the Indo-Pacific region. Demonstrated experience building partnerships across sectors - including government, business, academia, and civil society. Strong analytical, communication, and diplomatic skills. At least two (2) years of supervisory experience demonstrating the ability to motivate, resolve conflict, plan, organize and delegate the work of others in a unionized work environment. Communication - Possesses strong written and verbal English communication skills and can effectively speak and interact with people of diverse backgrounds and abilities in person, on the phone, and in digital environments. Possesses experience in public speaking and in delivering a portfolio of relevant reports, research, or other types of communication and knowledge materials. Demonstrated Ability - Able to organize and carry out assignments by independently determining applicable regulations and procedures and appropriately applying policy and administrative directives; to apply sound judgment and analytical skills in making recommendations related to administrative matters; to maintain a high level of accuracy in working with numbers and other detailed matters; to communicate effectively both verbally and in writing; to work cooperatively and effectively with people of diverse backgrounds and at multiple levels or public, private, academic, and government organizations; to appropriately handle confidential material; to work effectively in a highly non-routine environment; to effectively handle numerous complex details; to set priorities and work under pressure; to adjust work operations within available resources; to anticipate and solve problem situations; to work independently; to navigate complex political dynamics achieve effective working relationships amongst competing political groups; and to adapt to changes and exercise initiative and good judgment in dealing with a variety of situations. Knowledge - Of office practices and recordkeeping procedures; of office machines and equipment including computers, printers, projectors, and other emerging technologies; high proficiency with Microsoft Word and Excel, Adobe, Acrobat Pro, or equivalent office computer applications; proficiency with Google suite, Microsoft 365, or other work sharing platforms; of meeting software such as Zoom and Skype. In-depth knowledge of major Pacific Island domestic and international policy, development, and social issues; of Pacific culture and its ways of operating; and in developing grant proposals and monitoring projects involving multiple units and agencies in the Pacific region. Physical Requirements - Able to sit, walk or stand for extended periods of time; dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a phone; see and read a computer screen and printed matter with or without vision aids; read and understand rules and policies, labels, and instructions; and to hear, speak and understand speech at normal levels and on the telephone. Travel Requirements - this position requires the candidate to be able and available for occasional in-state, national, and international travel to support program needs. The incumbent must be able to drive or arrange for alternative transportation as needed. PREFERRED QUALIFICATIONS: Experience connecting private-sector partners to regional development opportunities. Familiarity with U.S. foreign policy and economic engagement in the Pacific. Commitment to inclusive, community-centered approaches that respect local knowledge and leadership. SALARY AND BENEFITS OF WORKING AT THE EAST-WEST CENTER You will have the opportunity to join an organization that values its employees and provides a supportive work environment. Here are some of the benefits you can expect: Competitive Salary and Benefits The annual salary for this position starts at $119,525.73 per year with an attractive benefits package that includes health insurance, retirement savings with a very generous company match, and paid time off. Career Growth Opportunities We believe in investing in our employees and providing opportunities for career growth and development. You will have the opportunity to take on additional responsibilities and advance your career within our organization. Supportive Work Environment We believe in fostering a supportive work environment where our employees feel valued and appreciated. We encourage open communication and collaboration and provide the tools and resources our employees need to succeed. HOW TO APPLY: If you're interested in applying for the role, submit an electronic application at APPLY FOR THIS JOB NOW so that you can be immediately considered. Here are some tips to help you prepare you for our job application process: Tailor Your Resume and Write a Compelling Cover Letter Make sure that your resume is tailored to the specific requirements of the job. Highlight your relevant experience and skills and provide examples of how you have demonstrated leadership in your previous roles. Your cover letter should be tailored to the job and provide a clear and concise summary of your qualifications and experience. Explain why you are interested in the role and how you can contribute to our team. Our initial assessment will be based on the information you submit in your application. Be Prepared for the Interview If you are invited for an interview, make sure that you are well prepared. Research our company and its role and be prepared to answer questions about your experience and qualifications. Provide Three Professional References (with appropriate contact information) in your Application Ensure that your references can attest to your skills, work ethic, and integrity. What these people reveal about you - both in terms of what they do and don't say - can make a difference in whether you'll be hired. So, it's extremely important that you choose wisely when deciding who to use as a reference. The East-West Center adheres to all federal, state, and local civil rights laws prohibiting discrimination in employment and education. The Center does not discriminate in its admissions practices, in its employment practices, or in its educational programs or activities on the basis of age, sex, gender, disability and/or handicap, race (including traits historically associated with race such as hair texture, hair type and protective hairstyles), creed, color, religion, national origin, nationality, ancestry, affectional or sexual orientation, gender identity or expression, pregnancy, breastfeeding, veteran status, marital status, domestic partnership or civil union status, status as a domestic violence victim, arrest status, or membership in any other class protected by state or federal laws, now or in the future, in any phase of its admissions, financial aid, educational, or in any aspect of its employment practices.

$135k to $165k + substantial stock options, health, dental, vision, 401(k) Required: Top Secret clearance with eligibility for SCI In person in Honolulu, HI Travel: less than 10% About the job Your mission At each major headquarters under your responsibility, Own the entire customer relationship, from users up to Generals/Admirals Rapidly expand product usage until ~100% of J35 and J5 plans are in the company. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible Win the renewal and expansion, so that your customer(s) keep buying our product each year. Deals should expand over time Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement Gather intel about the command, budget, and region to support growth Instill the company brand image Enable our expansion to allies and partners in the Pacific Your responsibilities aren't limited to this list! Were on this great adventure together, and well each do what it takes for the team to succeed We're always growing. If you want more responsibility, it will be easy to find. We're a fast-growing startup. We were a 4-person company last year and a 25-person company now. We plan to reach 100 within the next year. New positions of increasing responsibility often become available. About you You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse For Example: were about to run a planning exercise, which will be USEASTCOMs first exposure to our product. No one is worried, because they know you've taken care of it You can get things from large government organizations For Example our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls You have technical skills You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? Youre intense about our mission. Its a core part of who you are You're ambitious. We're getting bigger. You should too You hold a current Top Secret clearance with eligibility for SCI

Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: * Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units. * The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations. * The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities. * Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements. * Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution. * Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service. * Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees. * Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis. * Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports. * If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply: * Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply: * Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities: * Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. * Knowing and understanding all state and federal compliance laws, rules, and regulations ("laws and regulations") applicable to the business unit, and how such laws and regulations impact or affect the business unit. * Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit. * Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function. * Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors. * Ensuring that the business unit has sufficient resources to adequately manage compliance risks. * Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner. * Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program. * Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program. * Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns. * Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints. * Facilitating regulatory audits and examinations. * Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy. Minimum Qualifications: Education: * Bachelor's Degree from an accredited 4-year university in Business Administration or related field required. Experience: * 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required. * 4+ years in Management role or 1+ years in a Directorial role required. * 1+ years of Project Management and/or General Ledger experience preferred. * 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Great benefits available: Paid Time Off leave Bereavement leave 19+ paid holidays Medical, vision, drug, and dental insurance 401k retirement with employer matching Employee child tuition discount Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff. Key Responsibilities Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed) Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate. Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team Manage inventory levels at all six sites (preschools and Adult Day Center) Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies Ensure that all operational handbooks are current and updated regularly Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements Manage procurement processes and coordinate material and resources allocation Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO Revise and/or formulate policies and promote their implementation Evaluate overall department performance by gathering, analyzing and interpreting data and metrics Ensure that the company complies with legal and established industry regulations Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements Supervisory Responsibilities Recruits, interviews, hires, and trains new staff Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center) Provides constructive and timely performance evaluations Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.) Work Environment This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 30 pounds at times. Travel Required Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer. Education and Experience BSc/BA in business administration or relevant field; MSc/MA will be a plus Minimum of 5 years of experience at an operations level Experience in facilities and food service industry (Strongly Preferred) Knowledge of the industry's legal rules and guidelines Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus) Working knowledge of data analysis and performance/operation metrics Previous experience in education or non-profit management (Preferred) Operations: 5 years (Preferred) Work Authorization, Health and Security Clearance First Aid/CPR Certification Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment. Security clearance in order to work in a child and applicable adult center environment. Valid driver's license. Access to an insured vehicle with valid registration and safety check. AAP/EEO Statement Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Join Us! The Honolulu Authority for Rapid Transportation (HART) is the public transit authority responsible for planning and constructing Skyline, Honolulu's rail transit system. It is the first fully automated, driverless urban light metro system in the United States and represents the largest public infrastructure project in the history of Hawaii. To support this transformative project, HART is seeking a Deputy Director for Construction Claims. This critical role manages construction claims and advises HART's leadership on their nature and status while ensuring timely resolution of disputes, including bid protests arising from procurement processes. Reporting directly to the Project Director, this position plays a key role in mitigating risks and maintaining compliance to safeguard project timelines and budgets. Job Duties & Responsibilities Advise HART senior management on procurement protests, construction claims, utility agreements, third-party agreements, and insurance risk management. Participate in top-level management meetings to develop strategies and goals. Develop, review, and update policies and procedures related to construction claims and third-party agreements. Oversee and coordinate the overall Construction Claims Program, ensuring timely resolution of disputes. Utilize knowledge of Hawaii's Public Procurement Code to analyze and draft responses to bid protests and assist in preparing briefs for hearings at the Department of Commerce and Consumer Affairs. Collaborate with HART departments to identify escalating issues and disputed change orders, providing advice to prevent or support future claims. Perform cost and schedule analyses for mediation or court proceedings, working with experts on technical issues such as delays and economic damages. Manage interactions with insurance companies, requiring knowledge of surety policies, and coordinate with legal counsel on claims proceedings including depositions, motions, and document reviews. Prepare for mediation, dispute resolution boards, and court proceedings by drafting high-level documents and strategies. Conduct forensic reviews of project documentation for elevated claims and ensure compliance with Federal Transit Administration requirements. Minimum Requirements Hold a Bachelor's degree and a Juris Doctor (JD) degree from an accredited college or university. Possess at least 10 years of experience in litigation, contract administration, or construction claims, including experience with procurement, contract law, and complex state and federal court proceedings. Have proven ability to supervise staff effectively. Demonstrate strong skills in contract drafting, negotiation, and dispute resolution. Physical Requirement Candidates must meet the health and physical condition standards necessary to perform the essential duties of this position effectively. Benefits HART is a part of the City and County of Honolulu, and employees enjoy a comprehensive benefits package provided by the City. This includes: Medical, prescription drug, vision, dental, and life insurance plans Generous vacation and sick leave, earning up to 21 days per year 13 paid holidays annually (14 days during election year) Retirement plan contributions through the Employees' Retirement System (ERS) Deferred compensation options to invest pre-tax income for retirement Flexible spending accounts for health and dependent care expenses Pre-tax transportation benefits, including TheBus and vanpool options Access to confidential counseling services through the Employee Assistance Program (EAP) Additional perks include training opportunities and employer-funded Holo Card for eligible employees to use on public transit Eligibility for the public Service Loan Forgiveness (PSLF) program, supporting employees dedicated to public service Work Schedule Schedule: Monday - Friday, 8-hour shift. Location: The work for this position is conducted on-site at the HART offices located in Honolulu, Hawaii 96813. Telecommuting is not currently available for this role. Relocation: HART does not cover relocation costs. Candidates must be able to reliably commute or relocate to Honolulu by first day of employment.

Job Description Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty. MISSION STATEMENT Strengthening families and fostering the healthy development of children. OUR VISION Healthy, thriving individuals and families building strong, multicultural communities across generations. OUR VALUES HOPE values: Humility, Ownership, Perseverance, Engagement We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more. Come join Child & Family Service and help us serve thousands in our communities! SUMMARY OF DUTIES The Chief Program Officer has primary oversight responsibility for the clinical program services functions of Child and Family Service. These functions include identification of new and continuing program opportunities, coordination of proposal and grant process, implementation of new program models, maintenance of quality services, adherence with contract requirements, and monitoring of program performance measures. The Chief Program Officer exercises all normal supervisory functions for the Directors of all Island Programs, the Grant and Proposals writers, and the Community and Clinical Director. As a member of the Executive Leadership Team, the Chief Program Officer is a part of the senior management team charged with the overall management of the organization. The Chief Program Officer provides advice to the President & CEO on program issues and carries out the decisions of the Executive Leadership Team. The Chief Program Officer attends CFS Board of Directors meetings. As determined by the President & CEO, the Chief Program Officer represents CFS at selected Boards, Committees, and Task Forces. EDUCATION AND TRAINING REQUIREMENTS Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type. Other (Specify): MSW or other related degree. EXPERIENCE Over six years. Other (Specify): Demonstrates ever-increasing scope and responsibility of supervision. Demonstrated strong leadership and team building skills. Strong communicator a plus OTHER POSITION REQUIREMENTS The nature of this position requires the incumbent to be on-call 24 hours a day, 7 days a week. Inside and outside contacts involving difficult negotiations, related to a major division or function, development of networks and development of teamwork. Requires well-developed sense of timing and strategy. At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Real-world Evidence (RWE) Managing Partner will lead a team of high-performing RWE Sales Specialists responsible for driving growth across Datavant's biopharma client base. This leader will oversee the execution of sales strategies across the portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. The ideal candidate will combine strategic sales leadership with a deep understanding of biopharma customer needs, ensuring the team consistently meets revenue goals while delivering exceptional client value. This role will partner closely with Managing Partners across key accounts for co-selling, account planning, and evidence strategy alignment. This role requires a balance of hands-on sales management, cross-functional collaboration, and data-driven decision-making to expand Datavant's impact within life sciences. **Responsibilities of the Role** + **Lead and Manage Sales Team:** Recruit, coach, and mentor a team of RWE Sales Specialists focused on Datavant's biopharma customers. + **Drive Revenue Growth:** Develop and execute strategic sales plans to achieve and exceed revenue targets across assigned accounts. + **Full Product Ownership:** Ensure the team effectively positions and sells Datavant's RWE product portfolio - including solutions, analytics platforms, and services. + **Account Leadership:** Collaborate account planning and execution for top biopharma clients with Client Partners, ensuring alignment with customer priorities and Datavant's strategic objectives. + **Pipeline Management:** Monitor and manage sales pipeline health, forecasting accuracy, and deal velocity using CRM and analytics tools. + **Cross-Functional Collaboration:** Partner with Marketing, Product, Solutions, and Delivery teams to ensure cohesive go-to-market execution and customer success. + **Market Strategy:** Stay informed on market trends, competitive dynamics, and customer feedback to guide team strategy and product positioning. + **Executive Engagement:** Build and maintain strong relationships with senior client stakeholders, representing Datavant as a trusted strategic partner. + **Performance Management:** Establish clear goals, KPIs, and development plans for each team member to ensure continuous improvement and accountability. + **Operational Excellence:** Streamline sales processes, tools, and reporting to improve efficiency and team effectiveness. **Qualifications of the Role** + **Experience:** 10+ years of experience in enterprise sales, with at least 3-5 years in sales leadership roles within healthcare, life sciences, or SaaS. + **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization. + **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $184,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Are you ready to inspire, drive growth, and shape the future of hospitality in Waikiki? We're seeking an innovative Area Director of Marketing to oversee marketing efforts for a premier portfolio of properties in the stunning Hawaii market. Based in the vibrant heart of Waikiki, this is your opportunity to make a significant impact in one of the world's most iconic destinations. As the Area Director of Marketing, you will play a pivotal role in executing strategic marketing initiatives, managing key partnerships, and crafting campaigns that drive revenue and elevate brand presence across properties in Honolulu. You'll also collaborate closely with sales, revenue and operations teams, and ensure that each hotel's marketing strategy is tailored to its unique audience and goals. This role requires you to be based in Honolulu. Strategic Marketing Leadership: · Develop and execute comprehensive marketing strategies for a portfolio of hotels, focusing on achieving revenue targets, optimizing marketing costs, and driving top-line growth. · Manage and execute all digital marketing efforts, including website optimization, SEO, SEM, metasearch, social media campaigns, OTA advertising, and email marketing. Collaborate closely with the Vice President of Marketing, digital agencies, and vendors to maximize awareness and conversion rates. · Design and implement property-specific promotions, packages, events/activations, partnerships, and flash sales to drive engagement and revenue. · Ensure consistent execution of brand standards across all marketing initiatives, conducting regular brand audits for each property in partnership with the operations team. Performance Analysis and Reporting: · Measure and analyze the performance of marketing campaigns, providing detailed monthly, quarterly, and year-end reports to senior leadership, while leading a monthly marketing call and actively participating in Rev/Max meetings to align strategies and performance goals. · Stay informed on the latest digital marketing techniques, benchmarking competitive sets to identify opportunities for improvement and differentiation. Social Media Strategy: · Create and manage a comprehensive content calendar, produce engaging content, and execute social media strategies for the properties across platforms including Facebook, Instagram, LinkedIn and YouTube, ensuring consistent guest engagement and brand alignment. · Collaborate with hotel teams to produce fresh content ideas, promote best practices, and execute engaging social media campaigns. · Plan, budget, and manage social media spending for hotel accounts, ensuring ROI and alignment with overall marketing goals. Revenue and Sales Collaboration: · Work closely with the revenue team to update booking engine descriptions, provide compelling copy for rates/packages, and participate in revenue strategy calls. · Support group and corporate sales teams by creating and maintaining sales collateral, ensuring consistency across all channels. · Oversee transactional email campaigns, including confirmation, cancellation, and pre-arrival emails, to enhance the guest experience. Public Relations and Partnerships: · Identify and execute PR opportunities, including seasonal promotions, award submissions, and Black Friday/Cyber Sale campaigns. · Build partnerships with key stakeholders to enhance visibility and drive revenue across the portfolio. · Provide Agency oversight as needed. Additional Marketing Efforts: · Manage OTA marketing efforts, ensuring seamless booking experiences and alignment with property objectives. · Onboard new builds, repositions, and transitioning hotels, executing tailored digital strategies to meet market-specific needs. · Lead lifestyle photoshoots and videography projects, ensuring high-quality visual assets for marketing purposes. Required Qualifications and Skills Experience: · Minimum of 5 years of hotel marketing experience, with a strong emphasis on independent, luxury, and lifestyle properties. · Proven success in driving digital marketing results, with expertise in SEM, SEO, metasearch, and social media tactics. · Experience onboarding new builds and repositioning hotels, with a track record of delivering innovative marketing solutions. Skills: · Proficiency in content management systems (CMS), CRM, CRS, basic HTML, web design, and UX best practices. · Ability to manage multiple projects simultaneously, staying organized and meeting deadlines in a fast-paced environment. · Strong analytical skills, capable of defining problems, identifying trends, and executing actionable solutions. · Exceptional written and verbal communication skills, with professionalism and attention to detail. Key Competencies: · Strategic planning and organization. · Collaboration and teamwork. · Creativity and adaptability. · Results-oriented mindset and accountability. Preferred Knowledge: · Familiarity with local neighborhoods and cities within the portfolio's market. · The projected annual starting salary for this position is $120,000.00 per year. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new associates are frequently not at the top of the applicable salary range. Additionally, you will be eligible to participate in our company incentive plan with an earning potential of 25% of your annual base paid quarterly. The details of such plan will be provided to you by your supervisor. Why Join Us? · This is an exciting opportunity to lead and inspire a dynamic team in one of the most iconic travel destinations in the world. As Area Director of Marketing, you will play a pivotal role in shaping the success of our properties and driving the future of our brand in Waikiki. · Apply now to bring your expertise to our vibrant team and make a lasting impact! Customer Satisfaction: · Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: · In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: · The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units. The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations. The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities. Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements. Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution. Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service. Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees. Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis. Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports. If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities: Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit. Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit. Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function. Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors. Ensuring that the business unit has sufficient resources to adequately manage compliance risks. Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner. Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program. Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program. Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns. Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints. Facilitating regulatory audits and examinations. Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university in Business Administration or related field required. Experience: 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required. 4+ years in Management role or 1+ years in a Directorial role required. 1+ years of Project Management and/or General Ledger experience preferred. 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Join Us! The Honolulu Authority for Rapid Transportation (HART) is the public transit authority responsible for planning and constructing Skyline, Honolulu's rail transit system. It is the first fully automated, driverless urban light metro system in the United States and represents the largest public infrastructure project in the history of Hawaii. This position provides a high level of responsible, complex management and policy support to HART's Director of Quality Assurance and Quality Control (DQA) and the Executive Director/Chief Executive Officer (ED/CEO), and exercises significant delegated authority and independent judgment in overseeing both the administrative and technical aspects of the City's rail transit design and construction quality. The role plays a key part in implementing the goals and objectives of the HART Quality Management System (QMS), working closely with subordinate managers, supervisors, and staff. Additionally, the Deputy Director of Quality Assurance and Quality Controls will assist in providing executive direction to ensure effective management of all activities related to HART's quality program and overall success of project initiatives. Job Duties & Responsibilities Under the supervision of the Director of Quality Assurance and Quality Controls (DQA) the Deputy Director of Quality Assurance and Quality Controls assists and supports the development, implementation, and maintenance of a Quality Assurance and Quality Controls program for HART. The role shall assist in the oversight to ensure HART's compliance with all applicable quality guidelines, regulations, rules, and generally accepted industry practices; assist in the oversight and review of HART's activities, and resolve quality assurance issues; develop and maintain liaison relationships with other governmental organizations/agencies; provide development and implementation assistance of effective training programs; and perform other duties as assigned by the DQA, ED/CEO, Deputy Executive Director/Chief Operating Officer, and Project Director. Assist, establish, implement, and maintain an effective Quality Management Plan for HART, including methods to investigate, monitor, regulate, and enforce quality standards. Establish coordination of functions and operations across departments through the development and clear definition of quality assurance procedures. Ensure HART's compliance with applicable laws, regulations, rules, and generally accepted industry practices. Provide additional oversight for the planning, analysis, inspection, design, testing, and/or integration of products and/or components to ensure compliance with HART's quality assurance program. Contribute to the development of contractor and quality specifications for design, procurement, and construction contracts. Oversee internal and external audit, surveillance, and monitoring programs, ensuring compliance with HART's requirements; holds the delegated responsibility for ensuring that internal and external audits are scheduled, performed, and followed up. Review HART's activities, including contract work performed; help to identify and evaluate quality issues or work deficiencies, and initiate, recommend, or implement solutions and procedural changes as needed. Guide and direct other quality assurance functions, including the conduct of quality engineering reviews of design plans, specifications, procedures, contracts, and request for proposals, for completeness and quality requirements. Foster and maintain effective liaison relationships with other governmental organization segments/agencies, private groups or individuals; meet with the Federal Transit Administration's Project Management Oversight Committee to discuss Quality Assurance/Quality Control (QA/QC) issues, as delegated by the DQA. Prepare and deliver QA/QC reports on quality metrics, including corrective and preventive actions, status, internal audit results, and lessons learned. Lead the development and implementation of an effective training program, on QA/QC requirements, for staff and contractors. Perform other duties as required and or assigned by the DQA, ED CEO, and COO. Minimum Requirements A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in quality management, business administration, engineering, or a related field and five years of progressive experience in quality assurance, quality control, or related administrative or analytical field. Experience must include active involvement in developing, implementing, improving QA/QC processes or programs, with demonstrated ability to analyze operations and develop effective solutions. A minimum of two years experience in a governmental agency or regulated industry, including experience supervising or managing QA/QC activities or teams. Physical Requirements Candidate must meet the health and physical condition standards necessary and proper for performing the essential duties. Benefits HART is a part of the City and County of Honolulu, and employees enjoy a comprehensive benefits package provided by the City. This includes: Medical, prescription drug, vision, dental, and life insurance plans Generous vacation and sick leave, earning up to 21 days per year 13 paid holidays annually (14 days during election year) Retirement plan contributions through the Employees' Retirement System (ERS) Deferred compensation options to invest pre-tax income for retirement Flexible spending accounts for health and dependent care expenses Pre-tax transportation benefits, including TheBus and vanpool options Access to confidential counseling services through the Employee Assistance Program (EAP) Additional perks include training opportunities and employer-funded Holo Card for eligible employees to use on public transit Eligibility for Public Service Loan Forgiveness (PSLF) program, supporting employees dedicated to public service Work Schedule and Location Schedule: Monday - Friday, 8-hour shift. Location: The work for this position is conducted on-site at the HART offices located in Honolulu, Hawaii 96813. Telecommuting is not currently available for this role. Relocation: HART does not cover relocation costs. Candidates must be able to reliably commute or relocate to Honolulu by first day of employment.