Route Service Supervisor- UniFirst
Managing supervisor job in Blacklick Estates, OH
Route Service Supervisor
UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
Some companies say they like to promote from within, we just do…constantly!
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the training and development of a team of Route Service Representatives
Respond to service requests
Negotiate customer contract renewals
Build strong relationships with your customers and team
Work closely with all other leadership and management team members to provide the best customer service and product programs
Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty.
Qualifications
What we're looking for:
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
An individual ready to learn and work to become a customer service and loyalty expert
High school diploma or GED, some college is a plus
21 years of age
Valid non-commercial driver's license in the state of residence
Reliable transportation
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Communication and language skills
Basic computer proficiency
Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
The estimated salary for this position ranges from $53,850 - $74,792 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled.
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyMaintenance Team Lead
Managing supervisor job in New Albany, OH
Team Lead, Repair & Maintenance Technician
Contract: 1 Month contract starting January 5th
Shift: 7:30am start time, 8 hr shift Mon-Fri
We are putting together a team of four (4) Data Center Services Technicians to support our client's data center environment across several different buildings at their New Albany Campus.
The ideal candidate is a proactive, detail-driven professional with a passion for physical infrastructure, a strong safety mindset, and the ability to adapt in a fast-paced, physically demanding environment. This role offers the opportunity to contribute to meaningful upgrades within world-class data centers-while gaining highly marketable experience in infrastructure delivery at scale.
Basic Qualifications:
Comfortable working with power tools
Ability to work independently and/or with minimal direction
High school diploma or equivalent; technical training or certifications in carpentry, mechanics, construction, HVAC, or general contracting are a plus.
Proficient in using a tape measure to take precise measurements, including down to 1/16th of an inch.
Skilled in using hand and power tools for fabrication, assembly, and installation.
Strong problem-solving abilities with a demonstrated history of creating solutions based on technical documentation.
Ability to lift 50 pounds, stand for extended periods, and work in conditions ranging from 90-120 degrees.
Background: construction, carpentry, mechanics, or other trades professions
Leadership: capable of following and creating documentation, keeping a small team organized and on schedule
Responsibilities:
Install new door hinges with nuts, bolts, and washers with ratchets and wrenches
Updating spreadsheets with team progress and tracking deliverables
Install new aluminum doorstops with drills and other power tools
Enforce safe tool usage and promote team accountability regarding quality and safety standards.
Maintain a clean, organized work environment and manage tools and equipment responsibly.
Project Management Support Supervisor (REMOTE)
Remote managing supervisor job
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Project Management Support Supervisor (REMOTE)
The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule.
Essential Functions
Analytical Support of Line Operations throughout all Niagara Plants
Utilize system tools to analyze efficiencies of current line operations
Identify high-level risk areas within each line by site
Encourage root cause corrective action
Develop automated reporting tools for management team - at each site and corporate office
Working with Vendors in Enhancing Current System Infrastructure
Identify opportunities within current systems
Work with Vendors to determine compatibility with Niagara systems
Provide recommendations to senior staff of appropriate enhancements
Negotiate with Vendors on contracts and service agreements
Project Management
Operate as on site leader during projects (primarily annual overhauls)
Manage and supervise 4 department mechanics and work with entire plant maintenance team
Be responsible for all technical issues related to project
Be responsible for all vendor issues related to project
Handle all personnel issues with management and HR support
Serve as liaison between plant management and department management
This function represents 75% of department responsibilities
Training Development
Develop SOPs and job aids through observation and analysis
Utilize technician expertise to disseminate individual knowledge throughout department and company
Work with site specific leaders in resolving system obstacles
Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders
Special Assignments
Execute various tasks that may not fall under scope of any other department employee
Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc.
Travel Requirements: Approximately 100% of the year
Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment.
This position requires the incumbent to possess and maintain a valid drivers license.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Competencies
Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc.
Able to translate data into recommendable actions to senior staff
Strong analytical and problem solving skills
Self-Motivated with a proven record of taking the initiative
Able to work with minimal supervision
Detail-Oriented with Excellent Oral and Written Communication Skills
Able to execute tasks in a very dynamic and ever-changing environment
Exercise sound judgment and ability to work effectively with a diverse workforce
Qualifications
Minimum Qualifications:
2 Years - Experience in Field or similar manufacturing environment
2 Years - Experience managing people/projects
*experience may include a combination of work experience and education
Preferred Qualifications:
4 Years - Experience in Field or similar manufacturing environment
4 Years - Experience managing people/projects
*experience may include a combination of work experience and education
Education
Minimum Required:
Bachelor's Degree in Business Administration or other related field
Preferred:
Master's Degree in Business Administration or other related field
Typical Compensation Range
Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Auto-ApplySupervisor, Care Management
Remote managing supervisor job
Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit *********************
SUMMARY DESCRIPTION:
The Supervisor, Care Management support the Care management department by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for auditing of care coordination staff, training, desktop and policy development and corrective actions as needed. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative position that works directly with the Director of Care management and the Sr. Director of Medicare programs.
ESSENTIAL FUNCTIONS:
Provides ongoing and random analysis of the business process, clinical systems, tools, and staff competencies using organizational performance measurements to ensure compliance with government regulations and corporate policy.
Identifies, documents, and reports any transaction errors in a timely manner to ensure prompt resolution.
Tracks and trends audit results, providing feedback to management.
Recommends corrective action and facilitates the implementation of remedial and process improvement plans. Implements training programs to increase role specific consistencies and efficiencies related to process workflows.
Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work.
Identifies issues that may stall project/team and works with Director to address them.
Solicit and evaluate internal and external feedback to enhance continuous quality improvement.
Identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
Develops recommendations based on complex data and root cause analysis.
Requirements
QUALIFICATIONS AND REQUIREMENTS:
Proven track record meeting project deadlines
Experience in developing and completing training programs
Previous (3-5 years) experience in managed care clinical operations(Utilization, care management)
Experience (3-5 years) in a leadership role within a managed care organization
Strong report preparations skills
Analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Effective computer skills including navigating multiple systems
Proficiency with standard corporate software applications, including Outlook, MS Word, Excel, as well as some proprietary applications
Zing Health offers the following benefits:
A competitive salary based on the market
Medical, Dental, and Vision
Employer-Paid Life Insurance
401(K) match up to 4%
Paid-Time-Off
Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.
Salary Description $80,000 - $95,000 annually based on experience
A11376 - Supervisor, Care Management
Remote managing supervisor job
The nation's leading administrator of insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative.
WE ARE THE KIND OF EMPLOYER YOU DESERVE.
illumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary databases.
The Supervisor, Care Management is responsible for providing leadership and technical direction to the Care Management team to ensure that benefit determinations and development of comprehensive care plans are handled promptly, accurately, and efficiently.
Provides supervisory oversight of Care Management Staff, including hiring new employees and administering performance management to existing employees.
Mentors direct reports and positions qualifying employees for promotional opportunities.
Creates and maintains process workflows, internal procedures, training curriculums, production metrics and quality review performance measurements at both a team and an individual level.
Reviews existing processes and procedures, as well as system designs, for effectiveness. When necessary, develops a plan and makes the appropriate recommendations for improvement
Ensures inventory levels and individual caseloads are managed in a timely manner to meet service level requirements.
Assists staff with questions and problems related to all aspects of benefit eligibility determinations.
Interacts with clients to resolve concerns with internal procedures, process improvements, inventory levels, quality performance and escalated handling of cases.
Identifies and escalates high-visibility issues to the department manager or director, when necessary.
Attends and facilitates meetings to communicate information necessary to conduct all aspects of business.
Assists in the on-boarding of new clients, including but not limited to Requirement Analysis Document (RAD) discussions, data conversion, plan building, product testing and defining reporting requirements.
Uses time effectively to achieve expected productivity and efficiency standards while prioritizing workloads.
Maintains appropriate organizational confidentiality
Other duties as assigned.
Supervisor, Care Management
Remote managing supervisor job
Job Description
VIVA HEALTH, ranked one of the nation's Best Places to Work, is looking for a Supervisor, Care Management, to join our team in Birmingham, AL!
VIVA HEALTH knows that nursing is not just a job; it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights and weekends. This way, you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package, including tuition reimbursement for employees and dependents, 401(K), paid parental leave, and paid day for community service, just to name a few! Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
The Supervisor, Care Management will provide direct supervision to Care Management staff as assigned. This position will support staff and provide clinical oversight and clear directives of objectives and goals for the assigned team. This role will measure outcomes as directed. This individual serves as the primary liaison between assigned front-line staff and management to communicate the daily activities and departmental progress toward meeting goals. This position may travel to locations within the VIVA HEALTH service area through a reliable means of transportation insured following Company policy. This position will have work-from-home opportunities.
REQUIRED:
Graduate of a professional program of nursing, ADN/BSN
Five years in a clinical setting, acute or post-acute
Current RN License in good standing with the State of Alabama Board of Nursing
Valid Driver's License in good standing
May require significant face-to-face member contact with duties regularly performed away from the principal place of business
Willing to submit to vaccine testing and screening
Strong professional level of knowledge in the adult population and chronic disease management
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to manage and direct personnel in a positive and effective manner
Good computer and data entry skills
Ability to be flexible, adaptable, and able to work effectively in a variety of settings
PREFERRED:
Knowledge of Microsoft Word and Excel
Knowledge of community resources, Medicare and Medicaid regulations
Bachelor's degree
Certified Case Manager
Experience in disease case management, home health care, or care management with SNP population
Care Management Supervisor - Corporate Appeals
Remote managing supervisor job
We are currently hiring for a Care Management Supervisor to join BlueCross BlueShield of South Carolina. In this role as Care Management Supervisor, you will be responsible for the supervision and maintenance of the daily functions of the following areas: Utilization Review/Review Nurses, Case Management, Medical Review, Health/Disease Management, Quality Management, and/or appeals, to include departmental staff and specialty programs. You will also be responsible for all data collection for specialty programs and ensuring appropriate levels of healthcare services are provided.
Description
Logistics
This position is full time (40 hours/week) Monday-Friday from 8:00 am - 5:00 pm EST, and will be fully remote. The candidate will be required to report on-site occasionally for trainings, meetings, or other business needs.
What You Will Do:
Supervises day-to-day activities for assigned staff. Identifies training needs of staff. Verifies accuracy, efficiency, and effectiveness of workflow functions. Develops and oversees the implementation and administration of specialty programs (wellness, preventive, and/or employer work site programs).
Supervises staff to include approval of time, leave, performance reviews, etc. Selects/trains/motivates staff in providing excellent customer service with customers, marketing, management/others.
Develops/maintains/updates procedures/documentation for conducting audits. Develops/communicates department standards and expectations of staff. Performs quality control functions for work performed. Develops work plans to improve quality performance.
Conducts analysis of program component. Collects data for outcomes reporting. Prepares/reviews/maintains weekly/monthly reports for management. Oversees all data collection and URAC/NCQA compliance activities for related programs.
Coordinates with other corporate departments to ensure effective communication.
To Qualify for This Position, You Will Need the Following:
Required Education: Associate's in a job-related field
Degree Equivalency: Graduate of an Accredited School of Nursing.
Required Work Experience: 5 years of a combination of health promotion, health education, health insurance, clinical, medical, pharmacy or other healthcare experience. If a Master's Degree, required experience is three years. One year experience in team lead/leadership role OR equivalent military experience in grade E4 OR above (may be concurrent).
Required Skills and Abilities: Understanding of insurance and benefit programs as it relates to health management coverage.
Working knowledge of managed care and/or various forms of health care delivery systems.
Knowledge of specific criteria/protocol sets and the use of the same.
Knowledge/understanding of the quality improvement process.
Ability to work independently, prioritize effectively, and make sound decisions.
Excellent communication skills.
Ability to work with a wide variety of internal and external customers.
Good judgment skills.
Demonstrated customer service, organizational, and presentation skills.
Demonstrated verbal and written communication skills.
Analytical, critical thinking, and math skills necessary to collect, analyze, and report data.
Ability to persuade, negotiate, OR influence others.
Ability to handle confidential OR sensitive information with discretion.
Ability to direct, motivate, and assess performance of others.
Required Software and Tools: Microsoft Office.
Required Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire, OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR active, unrestricted Professional Healthcare Licensure and/or Certification from the United States and in the state of hire, in area of specialty, OR active, unrestricted licensure as Licensed Master Social Worker, Licensed Independent Social Worker, OR Licensed Professional Counselor from the United States and in the state of hire, OR if Master's in Public Health or Healthcare Administration, three years of additional experience in health-related field. URAC recognized Case Management Certification must be obtained within three years of hire as a Case Management Supervisor.
What We Prefer You To Have:
Preferred Work Experience: Previous experience working with BlueCross BlueShield of SC utilization management, case management, appeals, and/or claims.
Our Comprehensive Benefits Package Includes the Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
Auto-ApplyBranch Support Manager
Remote managing supervisor job
At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture.
We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.
We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.
We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.
SFMC Home Lending is currently hiring for a
Branch Support Manager
.
The Branch Support Manager is responsible for ensuring that the branch/team processes and role functions are executed optimally in those branches without in-branch processing. They will have direct management of assigned direct reports in regard to staffing, training, performance appraisal, corrective action, policies and procedures, company products, and compliance with state and federal regulations and company policies. Duties include:
Managing the
Contact to Contract to Closing
systems.
Serving as a liaison between Referral Partners, Loan Officers, LOA's, Corporate Processing, Underwriting, Operations, Sales, and Post-Closing as part of monitoring the branch pipeline.
Directing and overseeing the daily operations and workflows of direct reports, including individual pipeline management, overall production, quality, resolving daily file issues and providing detailed instructions.
Assist with the training and development of LOA's within the branch.
Working on long-range projects, process improvement and communicating updates as appropriate.
Other duties as assigned by leadership.
Requirements
3+ years of mortgage experience, including all areas of the loan process and process improvement, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing.
3+ years of previous management experience is strongly preferred.
Bachelor's Degree is preferred
Skills:
Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences.
Big picture vision with the ability to simultaneously see the incremental steps necessary to achieve goals.
Proven ability to influence and manage strong personalities to achieve results without hierarchal authority.
Demonstrated problem-solving ability.
Strong planning and organization skills, to include identifying strategies, setting priorities, goals and work schedules, creating and implementing action plans, monitoring/tracking progress, and evaluating progress and results.
Must have attention to detail and customer service focus.
Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements.
Proficient with MS Office, with a knowledge of industry automation and software.
High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Managing supervisor job in Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
Ensure compliance with DoD Instruction 8520.03,
Identity Authentication for Information Systems
, validating appropriate access authorization to systems, data, and network resources.
Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
Must have a DoD 8570.01 IAM Level I baseline certification:
Certified Authorization Professional (CAP)
Certified Network Defender (CND)
Cloud+
GSLC
Security+ CE
Healthcare Information Security and Privacy Practitioner
Clearance
Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
Type of environment: Office Environment
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Managing supervisor job in Columbus, OH
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
+ Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
+ Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
+ Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
+ Ensure compliance with DoD Instruction 8520.03, _Identity Authentication for Information Systems_ , validating appropriate access authorization to systems, data, and network resources.
+ Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
+ Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
+ Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
**REQUIRED QUALIFICATIONS**
**Experience**
+ Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
+ Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
**Certifications**
+ Must have a DoD 8570.01 IAM Level I baseline certification:
+ Certified Authorization Professional (CAP)
+ Certified Network Defender (CND)
+ Cloud+ GSLC
+ Security+ CE
+ Healthcare Information Security and Privacy Practitioner
**Clearance**
+ Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
**Overview**
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
+ Type of environment: Office Environment
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
U.S. Citizen
Secret Clearance
**OTHER DUTIES**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-VA-Fort Belvoir | US-MI-Battle Creek | US-OH-Columbus | US-PA-New Cumberland | US-OH-Dayton_
**ID** _2025-8544_
**Category** _Information Technology_
**Type** _Regular Full-Time_
Supervisor I-Member & Recipient Services (Full-time Remote, North Carolina Based)
Remote managing supervisor job
The Supervisor I-Member & Recipient Services is responsible for the day-to-day management of staff, overseeing performance and providing supervision and problem-solving assistance to Call Center staff. Responsibilities include but are not limited to maintaining service coverage without gaps, training, data integrity, computer support, problem-solving, development of procedures and participation in hiring, onboarding, and line-specific coverage.
This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required.
Responsibilities & Duties
Manage Call Center Services
Assure Screening, Triage and Referral function is in accordance with DHHS contracts, Federal and State requirements
Provide procedural staffing of cases in real-time throughout the Call Center workday
Provide procedural and telephonic support during line-specific operational hours
Enforce Call Center policies and procedures to ensure compliance with local, state, and federal contractual requirements and agency policy
Maintain, and ensure implementation of department desk reference, written resource guides, and resource database
Assist with the timely dissemination and integration of relevant information from multiple sources
Maintain proficiency in multiple software packages (some unique to Call Center environment)
Maintain proficiency in problem-solving IT issues to ensure staff coverage during line-specific operational hours
Provide queue coverage during times of high call volume or low staffing, which includes completing all the duties described in job descriptions for Provider Helpdesk Network Specialist, Provider Helpdesk Team Lead, and Member Services Coordinator
Perform job functions during inclement weather and on assigned holidays (either on-site or remotely)
Work independently to prioritize tasks, including large projects with multiple stakeholders and tightly focused, real-time problem-solving
Participate effectively in agency-wide objectives which may include, but not limited to, attending meetings, participating on committees, reporting, conversing across multiple media opportunities, and/or ad hoc discussions
Liaise with IT staff on behalf of direct reports to ensure timely resolutions to unique Call Center technological issues
Create, develop, and maintain databases for department goals related to backup health records, communications within Alliance, personnel documents, desk reference, and recruitment efforts
Monitor provider availability and notify the Director of Member & Recipient Services when provider capacity is problematic
Help problem-solve issues that affect customers, efficiency, and productivity
Monitor service calls to evaluate employee demeanor, technical accuracy, and conformity to Alliance policies
Make recommendations for improvements to the Director-Member & Recipient Service
Respond to questions and provide recommendations for corrective services to address customer complaints that exceed the capacity of Call Center employees
Monitor for gaps in workflow and referral process and create new processes as needed
Provide coverage to ensure call volume is managed as needed
Assist with development and review of Call Center policies and protocols
Conduct monthly Call Center audits
Other tasks as assigned
Manage & Develop Staff
Work with Human Resources and the Director-Member & Recipient Services to attract, maintain, and retain a highly qualified and well-trained workforce Including development of interview tools, hiring checklists etc.
Adapt supervision strategies to accommodate both on-site and teleworking staff, such as using technology resources, flexible scheduling and training strategies
Effectively participate in team-based consensus building to provide consistent, strengths-based feedback to Call Center staff
Train and coach Call Center staff on job functions, policies and procedures, and productivity standards, including developing training materials to ensure consistent and successful staff performance
Monitor recorded calls to evaluate employee performance, technical accuracy, and conformity to Call Center policies
Review and analyze Call Center reports regarding quality, productivity and training needs, and identify and propose possible solutions
Make recommendations for necessary changes in staffing based on days of the week, seasonal fluctuations, other environmental events, and telephone system data
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Develop and lead bi-weekly staff meetings on topics that highlight current Call Center needs
Monitor administrative tasks to be completed by Call Center Clinicians, Call Center Coordinators, and Provider Helpdesk Network Specialists
Develop, maintain, and train staff on training block
Provide training to stakeholders, providers, and community regarding the MCO functions and access to services
Train staff and providers on technologies to support STR function of the Tailored Plan
Analyze Data and Complete Reports
Ensure the accuracy of reports and other data elements
Assist with Call Center reporting requirements
Review and analyze Call Center reports regarding quality, productivity, and training needs
Prepare composite reports from individual reports submitted by subordinates and provide leadership in leading quality improvement efforts within the Call Center
Communicate & Collaborate
Serve as a liaison for the organization to the community, providers, and stakeholders
Provide training to stakeholders, providers, and community regarding Alliance functions and access to services
Facilitate productive dialog between staff, Call Center department leadership, including receiving concerns, questions, suggestions and innovations of staff and directing information accordingly
Minimum Requirements
Education & Experience
:
Bachelor's degree from an accredited college or university in Human Services or related field and five (5)
years' experience in a community, business or governmental program that delivers mental health support
services (e.g., adults with mental illness, children with severe emotional disturbance, persons with
developmental disabilities, adults and children with substance abuse disorders).
Preferred:
Master's degree and clinical experience preferred.
Knowledge, Skills, & Abilities
Knowledge of human services agencies, community resources, churches, schools, and related organizations that provide services to clients and their families served by Alliance
Knowledge of Tailored Plan care management programs
Knowledge of state and federal client rights protection statues, regulations, and applicable laws
Effective written and oral communication skill, interpersonal skills, excellent customer service skills
Proficient in using basic computer programs, internet
De-escalation skills
Ability to analyze oral and written information to identify rights protection complaint issues
Ability to multitask, manage time, prioritize work, and use problem-solving approaches.
Ability to coordinate effectively with staff from various agencies
Ability to read, analyze, and interpret regulations, policies, and procedures to service providers
Ability to execute work plans and coordinate work effectively
Ability to operate computer equipment and generate reports and records
Ability to learn specific data programs used for Call Center tracking
Ability to triage caller needs for urgency and resolve issues in a calm and supportive manner
Ability to perform in a fast paced, ever changing and often high stress environment
Salary Range
$77,868 -$99,282/ Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility
Construction & Field Support Manager
Remote managing supervisor job
The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business.
Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment.
Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand.
Who We're Looking For:
You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed.
Qualifications:
5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling
Skilled and experienced in managing multiple crews and subcontractors
Experienced in job costing, scheduling, and quality assurance
Strong communicator and coach - able to train new business owners in both group and field settings
Comfortable balancing construction, operations, and relationship management
Familiar with permitting, inspections, and residential building codes
Travel-ready (up to 30%)
Key Area of Responsibilities:
Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion.
Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software.
Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews.
Training & Development
Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge.
Continually refine training content and methodologies to improve operational efficiency and construction quality.
Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance.
Production Program Development
Act as the internal owner for Archadeck's production management tools, software, and workflows.
Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees.
Coaching for Growth
Conduct one-on-one coaching sessions with franchise owners.
Analyze business and production metrics to identify opportunities for improvement.
Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin.
Facilitate ongoing communication and accountability through coaching calls and periodic field visits
Performance Monitoring & Reporting:
Track and analyze franchise performance metrics, reporting trends and results to brand leadership.
Communicate progress, risks, and opportunities to the Franchise Operations leadership team.
Key Competencies:
Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations.
Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners.
Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments."
Communication Excellence: Comfortable presenting in classroom, virtual, and field environments.
Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals.
Why Join Archadeck
Be part of America's premier outdoor living brand with decades of industry leadership.
Help shape the success of entrepreneurs launching their own construction businesses.
Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses.
Competitive compensation, benefits, and opportunities for growth within Empower Brands.
About Archadeck Outdoor Living:
Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project.
We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive.
WHO WE ARE:
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote
Auto-ApplyBehavioral Health & Addiction Services Harm Reduction Supervisor
Managing supervisor job in Columbus, OH
Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.
The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence and Respect.
Franklin County Public Health provides:
* Schedules to support a work/life balance.
* Robust benefits including medical, dental, vision, an employee assistance program and a flexible spending account.
* Life insurance, short- and long-term disability options are also offered.
* Vacation time, personal time, sick time, and paid holidays.
* And much more!
NOW HIRING: Behavioral Health & Addiction Services Harm Reduction Supervisor
The Behavioral Health & Addiction Services (BHAS), Harm Reduction Supervisor position will provide supervision in the development, implementation, and coordination of evidence-based, or informed injury prevention, harm reduction non-clinical addiction services programs, including policy, system and environmental change strategies, processes, and interventions to support community-based substance free, healthy living. The Supervisor will oversee the development, coordination and facilitation of the agency's community-based harm reduction and outreach programs and initiatives to address mental/behavioral health, substance use disorders, disparities, and social determinants of health. This position assists with writing, editing, and collecting documentation to assure full compliance with all grant deliverables and deliverable outcomes and assists with identifying and approving grant expenditures.
Duties include:
* Provides administrative support and supervision to staff for monitoring performance, provides training to teach new skills and coaches to improve performance.
* Provides supervision, guidance and oversight, for the BHAS harm reduction, harm reduction vending machines, community outreach, mobile outreach van, mobile syringe service, naloxone, and peer support programs.
* Utilizes management tools in the development and monitoring of program activities, including partner outreach, program service planning and delivery, to community-based organizations.
* Works toward implementing the agency one-goal of equity, strategic plan, community health assessment, and community health improvement plan.
* Offers guidance and support in identifying resources that support addressing social determinants of health; Identifying barriers to care and services in areas such as but not limited to; education, transportation, housing and understanding procedures and language barriers.
* Determines resources required for projects and the most feasible and cost-effective methods to gather data; develops work plans; assigns priorities and time limits.
* Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff.
* Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations.
* Attends local events, meetings and trainings to stay abreast of the most innovative approaches and disseminate related information within the community and agency.
* Manages section budget and continuously researches grant or other opportunities to increase section revenue. •Responsible for the expansion and development of a comprehensive Harm Reduction Mobile Unit, works collaboratively across divisions to manage use and maintenance of the mobile unit.
* Other related duties as assigned.
Requirements:
* Master's degree with a focus in injury prevention, social work, social services, behavioral health, addiction services, public health, or public administration.
* LISW, LICDC-CS, MSW or LSW required.
* 3 years' work experience in the field of addiction services
* 2 years' experience in social services, policy management, public health, behavioral health substance use, or social work
* Ohio Driver's License.
* Experience in grants management, federal grants management experience preferred.
Hiring Wage Range: $35.04/hour - $42.05/hour. This is an exempt position.
Interested applicants should apply at ***************************************** with:
* Resume
* Cover letter
* Completed FCPH application (located: ******************************
Deadline for Applying: Internal applicants (11/11/2025); External applicants (Until filled)
No phone calls please.
Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at ***************
FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work.
Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.
Corporate Support Manager
Remote managing supervisor job
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
As a Corporate Support Manager for CrossCountry Mortgage LLC., you'll be responsible for the daily operations of the assigned territory of mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge and will help you to identify talented personnel during the interview process.
Job Responsibilities:
Understand assigned territory branch needs and develop plans to address them.
Resolve branch complaints.
Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues.
Monitor and follow up with branch employees to maintain the proper workflow.
Ensure assigned branches comply with all corporate and regulatory policies and procedures.
Develop, review, and recommend overall operational systems and procedures for the mortgage lending function.
Develop new methods and procedures to increase operations efficiency.
Manage projects for deployment of new systems and procedures.
Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines.
Develop and maintain effective organization through the selection, training, compensation, motivation, and review of branch employees.
Guide and direct employees to assist their professional development.
Monitor daily, weekly, and monthly production and compliance reports.
Qualifications and Skills:
A minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting.
A minimum of 3 to 5 years' management experience.
Strategic understanding of the mortgage lending function.
Experience with Encompass LOS system, a plus.
Excellent communication and customer service skills.
Excellent knowledge of processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices.
Ability to prioritize and meet deadlines.
Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
Proficient with Microsoft Office Suite.
Knowledge of FNMA, FHA, GNMA and VA housing loans.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Base Pay: $75,000.00 - $90,000.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplySupervisor Meter Services | Columbus, OH (DOT)
Managing supervisor job in Columbus, OH
Bermex, Inc.Full time Regular
The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills.
What You'll Do
Meter Services Supervision:
Identify, investigate, and resolve issues ensuring deadlines are met
Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced
Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction
Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions
Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services
Requisition needed personnel, supplies, equipment, parts, or repair services
Meter Reading Assistance:
Drive vehicles or equipment to complete work assignments or to assist workers
Interpret transportation regulations, safety regulations, or company policies and procedures for workers
Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents
Resolve worker problems or collaborate with employees to assist in problem resolution
Perform or schedule repairs or preventive maintenance of vehicles and other equipment
Assist workers in tasks, as needed, such as reading daily meters/skips
Extensively walk and stand for much of the workday
Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc)
Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
Customer Communication:
Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities
Provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must Haves:
Education: High School Degree or GED
Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
Nice to Have:
Education: Bachelor's Degree
Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
Your Skills:
Ability to multi-task, and work independently and as a team
Excellent leadership skills and ability to manage a team
Exceptional flexibility in daily routines and route scheduling
Project management skills
Proven understanding of industry standards
Adequate time management skills to facilitate worker efficiencies
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT, Inc.
Auto-ApplyOperations Supervisor, Jackpocket
Managing supervisor job in Reynoldsburg, OH
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers.
What You'll Do
* Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands.
* Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks.
* Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages.
* Accurately and promptly handle the redemption of high-value lottery tickets.
* Manage inventory and ensure office supplies and equipment are ordered as needed.
What You'll Bring
* Availability to support a continuous operation including nights, weekends, and holidays.
* A commitment to promoting safety, efficiency, and adherence to industry regulations.
* Ability to promote a positive work environment through strong leadership and problem-solving skills.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
* Leadership experience in recruiting, hiring, training, and motivating employees.
* Physical capability to stand and walk frequently and occasionally lift up to 25 lbs.
#LI-SA2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyService Supervisor - Quarry Place
Remote managing supervisor job
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Service Supervisor at Quarry Place with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
Manage the completion of all work orders generated from resident requests
Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
Implement and oversee inventory control
Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
Prepare and manage the maintenance and capital expense budget for the property
Participate in regional and firm-wide initiatives and assignments
Participate in staff's evaluation process as needed and determined by Supervisor
Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations
Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
Provide staff with correct equipment, tools, and training as appropriate to the property
Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
Adjust and operate the fire alarm and life safety systems
Monitor and manage building energy use and maintain energy management programs
Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
Ability to troubleshoot standard operations and repair problems with limited supervision
Successful completion of all required training programs within required timeframes
Able to analyze mathematical data related to financial and operational decisions
Qualifications
Minimum Requirements include:
High school diploma or equivalent from an accredited institution preferred
Two or more years of property maintenance management or leadership experience in a related industry
Have or obtain required city and/or government licenses or permits, i.e.:
The EPA certification for refrigerant recycling
Pool & Spa Operator
* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit
Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
Proven ability to train and direct others
Excellent written, verbal and customer service skills
Work indoors approximately 80% of the time and outdoors approximately 20% of the time
Use olfactory, auditory, and visual senses
Lift 25 lbs. or more
Climb up and down stairs and ladders
Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
Ability to work an on-call schedule and overtime as business needs deem appropriate
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
Compensation: $33/hr - $36/hr
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyYouth Services Supervisor
Managing supervisor job in Newark, OH
Department: Downtown Newark-Youth Services
Reports To: Library Operations Manager
Job Classification: Supervisors-MLS; Full-Time Staff Member, 37.5 hours/week; Non-Exempt; Salary Range: $26.00-$45.50/hour; Fringe Benefit Eligible; OPERS Retirement
Position Open Until Filled
*Schedule will include days, late shifts, and Saturdays.
Job Summary: The Youth Services Supervisor manages the Youth Services Department at the Downtown Newark location and performs a variety of duties as they relate to the department's day-to-day service to children and teen readers and plans and presents programs and services.
Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times.
Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library's online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices.
Essential Duties:
Supervises and performs all duties associated with youth services at the Downtown Newark location (i.e. collection development, programming, creating displays and promotions, weeding, etc.)
Provides regular supervision and feedback to ensure that staff adhere to positive child and youth development principles and adopt best practices.
Intervenes where staff are not complying with child development standards and library values, procedures, and policies.
Provides exemplary customer service by answering directional and reference questions, providing reader's advisory services, locating materials, processing hold requests, monitoring behavior of library customers, and ensuring that the library is neat and orderly.
Performs clerical duties common to a library environment such as issuing library cards, collecting of lost item fines, answering telephone, renewing materials, etc.
Initiates Inter-library loan requests by verifying materials not in library consortium and placing request.
Facilitates and encourages professional development opportunities for Youth Services staff.
Facilitates department participation in signature events and community collaborations.
Instructs and assists customers in how to use Public Access Catalog terminal and other Library equipment.
Participates in Downtown Newark Youth Services long-range planning, departmental goal-setting, collection development, and development and implementation of policies and procedures.
Evaluates Downtown Newark equipment, materials, services, programs, procedures, and recommends purchases and changes to the Deputy Director.
Identifies library needs in the Downtown Newark community as it relates to youth services and program needs.
Plans and conducts outreach activities with local schools in the Downtown Newark area; visits classrooms to promote activities.
Identifies and analyzes local emerging community issues, needs, and interests to determine departmental programming direction.
Directly coordinates departmental youth services programming at Downtown Newark.
Inputs department programming information into the Library's online program calendar and composes engaging descriptions.
Compiles information and statistics and prepare and submit reports to the Public Services Manager-Downtown Newark (i.e. database statistics, reference statistics, etc.).
Participates in department staff hiring, evaluation, and train staff how to perform duties according to standardized procedures and follow and implement Library policy.
Participates in training new hires that are going through the Onboarding Program.
Delegates tasks among department staff members, approves vacation schedules, and verifies staff payroll time sheets.
Ensures staff duties are performed properly and in a timely manner.
Informs staff of Library policy and procedures, provides direction, and problem-solving.
Develops and conducts internal and external communications with tact, finesse, and confidentiality according to Library policies and procedures.
Prepares signage and other departmental marketing materials according to Library guidelines and standards.
Communicates with vendors and resolves problems.
Prepares for opening and closing by turning on/off lights and equipment.
All other duties as needed or as assigned.
Dining Services Supervisor
Managing supervisor job in Dublin, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyCredit Union Team Lead
Managing supervisor job in East Liberty, OH
Job Purpose
This position, along with the Branch Manager, provides leadership for the branch in all areas of operations to ensure members receive a very high level of service while meeting all compliance and regulatory requirements.
Key Accountabilities
Assist branch staff with questions that arise from daily member interactions. Train and develop staff to support their success.
Member Service: Assist members in a professional, courteous, and efficient manner while accurately executing transactions, account maintenance, opening and closing accounts, processing loan applications, and completing IRA documents.
Support the Branch Manager in building and maintaining an environment where staff evaluate member needs and cross sell products and services to meet those needs. Support achievement of branch and individual sales goals.
Work in and troubleshoot multiple systems, develop working knowledge of regulations and policies, reinforce staff knowledge, and multitask effectively.
Support Branch Manager with strategy for meeting all goals and metrics.
Support Branch Manager to ensure all policies and procedures are followed and maintained.
Communicate effectively with the Branch Manager regarding all aspects of the branch including member issues and staff needs.
Qualifications, Experience, and Skills
Minimum Educational Qualifications
High School Diploma or GED Equivalent
Minimum Experience
At least 2 years in a customer service related field
Other Job Specific Skills
Consumer lending experience
Strong customer service and sales skills in a financial services environment
Strong leadership skills
High professional standards including ability to maintain confidentiality
Working Conditions
The Team Lead provides branch oversight, so hours depend on the branch schedule. Some travel may be required for training, meetings, or conferences. Physical requirements are consistent with a standard office environment. Overtime is minimal and only required to meet branch needs.