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Mandarin Oriental jobs in Boston, MA - 31 jobs

  • Room Attendant

    Mandarin Oriental Hotel Group 4.2company rating

    Mandarin Oriental Hotel Group job in Boston, MA

    The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.
    $31k-37k yearly est. 46d ago
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  • Procurement Coordinator

    Mandarin Oriental Hotel Group 4.2company rating

    Mandarin Oriental Hotel Group job in Boston, MA

    Mandarin Oriental, Boston is looking for a Procurement Coordinator to join our Purchasing Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Purchasing Department in Boston, the Procurement Coordinator will assist the Director of Purchasing in supervising all activities related to the Purchasing Department and Storeroom. As Procurement Coordinator, you will be responsible for the following duties: Procurement & Systems Support: * Create, review, and transmit Purchase Orders (POs) in Adaco in the absence of the Director of Purchasing. * Apply invoices accurately in Adaco against corresponding Purchase Orders in a timely manner. * Maintain and update item pricing, vendor changes, and product data within the procurement system. * Assist with requisition review and PO follow-up to ensure accuracy and compliance. * Maintain organized purchasing records, discrepancy logs, and supporting documentation. Receiving & Storeroom Operations: * Assist in the receipt, verification, and distribution of materials, supplies, and food & beverage products. * Ensure all receiving and storeroom Standard Operating Procedures are consistently followed. * Support daily storeroom operations, including organization, cleanliness, and compliance with HACCP standards. * Assist in conducting monthly and quarterly inventories. Inventory Ownership & Management: * Support beverage storeroom inventory control and discrepancy tracking. * Own inventory management for designated storage categories, including Front Office supplies. * Maintain par levels and coordinate replenishment needs in alignment with department usage and forecasts. * Communicate inventory variances, shortages, or irregularities to the Director of Purchasing. Cross-Coverage & Operational Continuity: * Provide coverage for the Storekeeper position during absences, including inventory control and issuance. * Provide administrative coverage for the Director of Purchasing during planned or unplanned absences. * Participate in structured cross-training to ensure proficiency across Purchasing and Storeroom roles. * Support departmental continuity during high-volume periods or staffing gaps. Compliance & Safety: * Maintain compliance with MOHG Safe & Sound standards as related to purchasing, receiving, and storage. * Record and submit HACCP documentation as required. * Ensure work areas are maintained in a clean, organized, and sanitary condition. Other duties as assigned by management. As Procurement Coordinator, we expect from you: * Minimum of 2 years' experience in purchasing, receiving, or inventory operations (luxury hospitality preferred). * Working knowledge of procurement systems (Adaco strongly preferred). * Strong organizational and administrative skills with high attention to detail. * Computer literate with the ability to manage system data and documentation. * Fluency in English with clear communication skills. * Reliable and punctual. * Able to routinely lift, carry, or move materials weighing 50 pounds. * Cross-Training: this position requires cross-training across Purchasing and Storeroom functions. Flexibility and accountability are essential to the success of this position. Desirable: * HACCP Certification * Safe Food Handling Certification Compensation: The hourly rate of pay for this position is $30.00. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Daily uniform laundering * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $30 hourly 37d ago
  • Full Time Security Officer - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Boston, MA job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. Rate of Pay: $31.42/hr About The Role Four Seasons Boston is seeking a Security Officer who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Security Officer will be a member of a small dynamic team delivering great service to our internal and external guests. We are looking for someone with excitement and dedication in promoting Security and Safety objectives outlined by the Director of Security and the Four Seasons Hotel Boston. Preferred Qualifications and Skills * Ability to read, write, and speak English * Previous Security experience in a hotel environment preferred * Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel, First Responder Certification a plus * Flexible schedule with availability to work rotating shifts, weekends and holidays. What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $31.4 hourly Auto-Apply 17d ago
  • Assistant Director of Finance

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Assistant Director of Finance, you'll direct financial activities of a Kimpton property by performing the following duties personally or through leading an accounting staff. Some of your responsibilities include: Prepare Daily Flash Report and distribute to GM, President, and Corp. Controller. Ensure daily deposit of cash receipts and credit card receipts, along with issuing deposit slips for pick-up, prepare Change Fund for Front Desk and cashier banks. Complete Income Audit checklist. File documents, statements, letters, etc., and prepare responses. Review guest requests, copies of folios, billing corrections, etc. Process travel agent commission daily. Bill to customer daily, process payment checks, make adjustments as necessary. Supervise filing system for dead folios/reservations, registration slip and correspondence. Issue emergency payment checks if necessary, process credit applications. Prepare and distribute P/R analysis and semi-monthly flash report. Tabulate multiple invoices and verify with statements. Balance A/R aging reports, including trade-out. Pay all taxes due. Supervise inventory record keeping. Calculate and pay rent and management fees where applicable. Prepare group insurance eligibility list and calculate and pay premium. Prepare G/L for financial reports, bank reconciliations, P/L variance analysis, and key indicators report. Prepare bank reconciliations and supporting work sheets for assets and liabilities accounts. Do cost efficiency analysis - make recommendations for improvement. Assist in preparing coming year's operation budget (due in November). Assist in preparation of the Capital Improvement Budget and schedules requested by outside auditors, evaluate current year performance and provide constructive suggestions. Assist in leading the Accounting Department. Assists in the overall direction, coordination, and evaluation of this unit. What You Bring Bachelor's degree in Accounting or Business Studies is required, a Master's degree is a plus. 2 years of accounting or finance management experience. Well organized, detail-oriented with excellent follow-up. Excellent communication skills both internally and externally. Experience with PeopleSoft or similar accounting package is preferred. Prior experience with Outlook soft/BPC preferred. Proficiency in Microsoft Office Suite with an emphasis in Excel. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $79k-100k yearly est. 1d ago
  • PM Food Runner/Busser Part Time

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Clean and set tables to restaurant standards. Deposit dishes appropriately in the dish-room or specified area. Pull dirty plates from tables while guests are still seated. Serve beverages promptly. Stock bussing stations. Clean stations, including sweeping floor using the tools provided. Perform buffet set-up and refill if needed. Assist other restaurant personnel with tasks when necessary such as expediting food to tables. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler Certification (if applicable). Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $33k-39k yearly est. 1d ago
  • General Maintenance Engineer

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.
    $50k-69k yearly est. 1d ago
  • Spa Concierge

    Mandarin Oriental Hotel Group 4.2company rating

    Mandarin Oriental Hotel Group job in Boston, MA

    SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Part-Time Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide's 5-diamond designation. The Spa at Mandarin Oriental is Boston's acclaimed, first Forbes Travel Guide 5-Star Spa with consistent regional and national accolades and recognition. About the job Based at the Mandarin Oriental Boston / within the Spa Department in Boston, Massachusetts, the Spa Concierge position is responsible for assisting guests with check-ins and check-outs, booking reservations, assisting guests with all inquiries, as well as provide retail information, help with displays and retail sales. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Spa Concierge reports to the Director of Spa and Wellness and Spa Managers. As Spa Concierge you will responsible for the following duties: * Welcome and register spa guests upon arrival according to spa standards. * Assist guests with phone inquiries, spa reservations, retail sales, and gift certificates. * Provide quality service by responding to guest's requests promptly, efficiently and courteously. * Dealing with enquiries both in person, over the phone, text message, and via e-mail. * Address, check and register special guests' preferences recorded in the spa's PMS. * Provide pre-arrival support for upcoming spa guests including full knowledge of all spa treatments offered and any current promotions. * Anticipate guests' needs to provide an exceptional and unique guest experience in line with MOHG standards. * Support the spa team in providing a seamless journey for all spa guests. * Review invoices and accounts according to spa and hotel policy and procedures. * Take payments and handle cash float properly as outlined in the MOHG's standards. * Showing co-operation and support to all hotel and Residences colleagues. * Stay current with developments, procedures and news through hotel communication channels. * Perform any other reasonable duty as required by the Management Team. As Spa Concierge, we expect from you: * Have a minimum of 1-year experience in a similar position, preferably in a luxury setting. * Maintaining a flexible schedule is required, including weekends and holidays. * Exhibit excellent communication and organization skills. * Thriving in a high-pace and dynamic operation. * Conscientiously working together with other colleagues. * Maintaining a pleasant, friendly and helpful manner. * Consistently clean and healthy personal hygiene and grooming. * Working in a safe, prudent and organized manner. * Able to handle multiple tasks at one time. * Consistently delighting and satisfying our guests. * Handling guest requests in a detailed manner. Working with us means… We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. Compensation The hourly rate of pay for this position is $29.42. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits packages. * Meals served while on duty. * Discounted colleague parking available. * Daily uniform laundering. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $29.4 hourly 37d ago
  • Executive Housekeeper

    Mandarin Oriental Hotel Group 4.2company rating

    Mandarin Oriental Hotel Group job in Boston, MA

    Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston within the Housekeeping department in Boston, Massachusetts, the Executive Housekeeper will oversee, lead, and direct all aspects of the department including public areas, guest rooms, laundry, and the heart of the house while maintaining the highest standard of cleanliness. The Executive Housekeeper reports to the Director of Rooms. As Executive Housekeeper, you will be responsible for the following duties: General Management: * Supervision of all Room Attendants, Turndown Attendants, Laundry Attendants, Public Area Attendants, Housepersons, Supervisors, and Assistant Housekeeping Manager. * Motivate, train, evaluate, and discipline all Housekeeping and Laundry employees. * Plan daily, weekly, monthly, and quarterly assignments and projects for all Housekeeping colleagues. * Perform administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports. * Implement control on department labour costs. Minimize costs while ensuring adequate staffing is available to provide five-star services. * Schedule walk-throughs and follow up with all outside contractors. * Maintain an ongoing Safe & Sound program. Guestrooms and Public Areas: * Perform daily inspection of all public areas, guestrooms, exterior of building and back house areas, to ensure that the highest standards of cleanliness are met. * Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues. * Conducts daily standards testing to ensure that all Mandarin Oriental, Boston standards are strictly adhered to. Guest Experience: * Respond to guest questions. Provide guest assistance, direction and information as requested. * Resolve guest complaints with urgency. * Conduct daily communication meetings. * Assist in performing line level functions as needed. Other duties as assigned by management. As Executive Housekeeper, we expect from you: * 5 years of experience in a similar role; experience in luxury hospitality is strongly preferred. * Strong time management and prioritization skills. * Effective management, leadership, organizational, and communication skills. * Complete administrative proficiency. * Reading, writing, and oral proficiency in the English language. * Ability to stand or walk for prolonged periods of the shift; ability to frequently push, pull, and lift carts or items weighing up to 25 pounds. Desirable: * College degree in Hospitality Management or a similar field. Compensation: The salary range for this position is $90,000 to $105,000 annually. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits package * Complimentary dry-cleaning services * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $90k-105k yearly 37d ago
  • Catering Sales Manager - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Boston, MA job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. The Role Four Seasons Hotel Boston is looking for a Corporate Catering Sales Manager who shares our passion for excellence and is enthusiastic about joining our dynamic Marketing & Sales team. The Catering Sales Manager is an integral part of Hotel management who is responsible for attainment of assigned catering/banquet goals that contribute to the overall performance of the hotel. The Corporate Catering Sales Manager is responsible for negotiating event business through B2B channels, developing effective sales strategies to counter the competition, developing valuable business leadership that results in additional sales and new customers, and actively soliciting new business and responding to inquiries with the intention of confirming profitable catering business with a wide range of clients. The ideal candidate can pay attention to detail, have high level of creativity, the ability to handle multiple tasks and make decisions in a fast-paced client driven environment. This is an exciting opportunity to be part of a high-performing team. A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience is required. Two or more years of sales related experience is preferred. Salary Range: $83,963 - $88,850 What to Expect from Your Work Experience * Be part of a cohesive team with a singular focus on creating the best possible guest experience * Demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons. * Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Market-leading pay and a comprehensive benefit plan. * Experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Medical, Dental and Vision Insurance. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * Complimentary Employee Meals. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $84k-88.9k yearly Auto-Apply 40d ago
  • Sales and Catering Coordinator - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Boston, MA job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role Are you excited about facilitating events and guest experiences in a luxury Hotel? Four Seasons Hotel Boston is seeking highly motivated and service-minded individuals who share a passion for excellence and infuse enthusiasm into daily correspondence with colleagues and guests. The Sales and Catering Coordinator works closely with the Commercial Sales and Operations teams to position the meetings and social catering business to a wide variety of guests, supporting various steps in the sales process and event planning cycle. The ideal candidate is positive, flexible, energetic and has a strong background in administrative planning, events or reservations and will enjoy working in a fast-paced environment with a variety of creative tasks assigned. You will manage a variety of daily and weekly tasks that overlap with the front office, finance, banquet, reservations and culinary teams. You will have regular client interaction and enjoy finding solutions and making memorable events. Rate of Pay: $31.31/hr Preferred Qualifications and Skills * Ability to read, write, and speak English in a clear manner. * Proficient in handling phone and chat communications, as well as hotel operating systems * Capacity to acquire a comprehensive knowledge of the hotel and the company, and keep updated with seasonal changes and information * Working knowledge of Four Seasons services, policies and operation and generally learn on-the-job. * Flexible schedule with availability to work rotating shifts, weekends and holidays. What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $31.3 hourly Auto-Apply 3d ago
  • Overnight Security Supervisor - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Boston, MA job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role Four Seasons Boston is seeking an Overnight Security Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Overnight Security Supervisor will be a member of a small dynamic team delivering great service to our internal and external guests. We are looking for someone with excitement and dedication in promoting Security and Safety objectives outlined by the Director of Security and the Four Seasons Hotel Boston. Job duties include but are not limited to: * Oversee overnight security and safety operation, ensuring compliance with hotel standards and procedures. * Protect guests, employees, and hotel property while safeguarding the hotel's reputation and assets from potential risks or liabilities. * Striving to continuously seek ways to improve security and safety services and the working relationship with all other departments within the hotel. * Act as liaison with law enforcement and emergency services when required, staying informed of relevant laws and hotel emergency procedures. * Stay informed of current laws and hotel emergency procedures, and attend required meetings to support operational and safety initiatives. Preferred Qualifications and Skills * Ability to read, write, and speak English * Previous Security experience in a hotel environment preferred * Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel, First Responder Certification a plus * Flexible schedule with availability to work rotating shifts, weekends and holidays. Rate of Pay: $33.92/hr What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $33.9 hourly Auto-Apply 17d ago
  • Banquet House Attendant

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. Some of your responsibilities include: Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. Responsible for accurate cleaning and setting of banquet functions and meeting rooms. Care and storage of all equipment such as tables and chairs. Servicing meeting rooms. Provide outstanding service and ridiculously personable experiences! What You Bring Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. The ideal candidate will be organized and ambitious (go-getter!) Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $38k-64k yearly est. 1d ago
  • AM Line Cook

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You'll provide guests with excellent food quality and consistency, in an attractive environment, and with professional service. You are hardworking, with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. ESSENTIAL DUTIES AND RESPONSIBILITIES: Follow departmental policies as well as restaurant rules and regulations as set forth in the employee handbook and by management. Report any maintenance or repairs needed to the Executive Chef. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Maintain a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Provide excellent quality and presentation of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. Proper guest service requires that the food is produced on a timely basis and that employees are well educated regarding the menu. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. SPECIFIC EXPERIENCE WE'RE SEEKING: 1 year of experience in related or supportive position preferred. Time management and organizational ability required for high quality food production. Must have experience and proficiency with cooking including garde manger, saute station, fry station, and grill station. Must have experience and familiarity to work at a high level of performance within all meal periods including breakfast, lunch, dinner, and brunch. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (If applicable). Trained in knife skills and basic kitchen equipment. Ability to multi-task under pressure. Flexible schedule, able to work evenings, weekends, and holidays when needed. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our hotels and restaurants operate 365 days a year, and scheduling requirements may be based on business needs. Education and/or Experience: 1 year of previous experience in a related or supportive role is preferred. Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Physical Demands: While performing the duties of this job, the employee is constantly required to balance, reach, twist, stretch, push, pull, handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), stand, walk, see, hear, and speak. The employee is frequently required to bend and crouch. The employee is occasionally required to climb stairs, collate/file, and write. The employee is minimally required to kneel, crawl, squat, climb ladders, use a keyboard, dial, and sit. The employee is constantly required to lift and/or move 10-25lbs, frequently required to lift and/or move up to 50lbs, and minimally required to lift and/or move 75-100+lbs. Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, verbally communicate, handle multiple concurrent tasks, and constant interruptions. The employee is occasionally required to use math and reasoning skills. The employee is minimally required to use written communication, have contact with customers, and give presentations. Work Environment: While performing the duties of this job, the employee may be continuously exposed to heat, odor, fumes, dampness, oil, grease, noise, vibrations, and will continuously use tools and equipment including; knives and cutting instruments, equipment used for heating and chilling prepared foods and beverages including stoves, ovens, torches, fryers, grills, refrigerators, freezers, and scales. The employee may be moderately exposed to dirt. Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
    $37k-43k yearly est. 1d ago
  • Night Manager - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Boston, MA job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role As the Night Manager you will support the overnight team in overseeing all aspects of the Hotel operations during the overnight shift. You will lead a diverse and dynamic team, ensuring that every guest receives warm, personalized service that reflects the Four Seasons standard of excellence. You will also act as the hotel's primary duty manager, acting as the senior leader on property during your shift. Salary Range: $75,000 - 83,077 Responsibilities include but are not limited to: * Manage and support the overnight operations * Foster a positive and engaging work environment, motivating the overnight team to deliver consistently exceptional service * Ensure a seamless and personalized arrival and departure experience for all guests * Review expected arrivals, verify VIP and special requests, pre-register guests, assign rooms, and confirm room availability * Handle guest and employee concerns with professionalism, empathy, and sound judgment * Perform the nightly hotel audit and review daily credit and balancing reports * Prepare and distribute all required morning reports accurately and on time * Ensure a smooth and thorough handover between the day and night operations * Collaborate closely with Security, Engineering, and Housekeeping to fulfill guest requests, address maintenance issues, and proactively manage safety and security matters * Uphold the hotel's standards for health, safety, and security at all times * Perform any other duties necessary to ensure the smooth operation of the hotel during the overnight period Preferred Qualifications and Skills * Minimum 1-2 years of experience in an assistant manager or manager role, ideally within a luxury hotel environment (Front Office, Rooms Division, or Guest Services) * Strong leadership skills with the ability to coach, motivate, and develop a high-performing overnight team * Hands-on, guest-focused approach: you anticipate guest needs and exceed expectations * Excellent communication skills: fluent spoken and written English; additional languages a plus * A calm, confident presence; capable of handling guest concerns and operational challenges independently * Immaculate personal presentation, professional demeanor, and genuine passion for luxury hospitality * Knowledge of hotel systems and comfortable with financial, reporting, and auditing responsibilities * Flexible schedule with availability to work rotating shifts, weekends and holidays. What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $75k-83.1k yearly Auto-Apply 47d ago
  • Banquet Steward

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: Operate all kitchen and dishwashing equipment safely. Wash dishes, glassware, equipment, and silverware by hand when necessary. Keep area in kitchen clean and free of debris and water. Restock all supplies and stock any deliveries received in a timely and safe manner. Remove all trash and debris from restaurant routinely. Assist other restaurant personnel with tasks. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Prior experience is preferred. Food Handler Certification (if applicable). Dedicated and hardworking. Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $41k-48k yearly est. 1d ago
  • Part Time PM Server

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $37k-50k yearly est. 1d ago
  • Assistant Housekeeping Manager

    Mandarin Oriental Hotel Group 4.2company rating

    Mandarin Oriental Hotel Group job in Boston, MA

    Mandarin Oriental, Boston is looking for an Assistant Housekeeping Manager to join our Housekeeping team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston within the Housekeeping department in Boston, Massachusetts, the Assistant Housekeeping Manager will assist the Executive Housekeeper in managing all aspects of the Housekeeping Department inclusive of all guest rooms, public areas, and laundry/valet facility. He/she assists the Executive Housekeeper in maintaining the highest standards of cleanliness as well as maintains the inventory. The Assistant Housekeeping Manager reports to the Executive Housekeeper. As Assistant Housekeeping Manager, you will be responsible for the following duties: General Management: * Motivate, train, supervise, and evaluate employees. * Perform administrative duties such as, but not limited to, departmental scheduling, payroll, and purchase requests. * Implement control on department labor costs. Minimize costs while ensure adequate staffing is available to provide five-star service. * Maintain an ongoing Safe & Sound program. Guestrooms and Public Areas: * Perform daily inspection of all public areas, guestrooms, exterior of building and back house areas, to ensure that the highest standards of cleanliness are met. * Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues. * Conducts daily standards testing to ensure that all Mandarin Oriental, Boston standards are strictly adhered to. Guest Experience: * Respond to guest questions. Provide guest assistance, direction and information as requested. * Resolve guest complaints with urgency. * Conduct daily communication meetings. * Assist in performing line level functions as needed. Other duties as assigned by management. As Assistant Housekeeping Manager, we expect from you: * Minimum of 2 years of experience in a similar role; experience in luxury hospitality is strongly preferred. * Strong time management and prioritization skills. * Effective management, leadership, organizational, and communication skills. * Complete administrative proficiency. * Reading, writing, and oral proficiency in the English language. * Ability to stand or walk for prolonged periods of the shift; ability to frequently push, pull, and lift carts or items weighing up to 25 pounds. Desirable: * College degree in Hospitality Management or a similar field. Compensation: The salary range for this position is $66,000 to $72,000 annually. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits package * Complimentary dry-cleaning services * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $66k-72k yearly 7d ago
  • General Maintenance Engineer - Kimpton Marlowe Hotel

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. **Some of your responsibilities include:** + Build, repairs, and paints all parts of the hotel. + Install and replaces lighting fixtures and bulbs. + Clean carpets and rugs. + Visually inspect and test machinery and equipment. + Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. + Dismantle defective machines and equipment and installs new or repaired parts. + Repair and maintain physical structure of establishment. + Fabricate and repairs furniture and fixtures. + Attend all scheduled training classes and meetings. + Paint corridors, hotel rooms, and lobby areas when necessary. + Transport heavy boxes and packages within the hotel for maintenance and repairs. + Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. + Communicate with Maintenance Supervisor on projects as assigned. + Respond to all customer requests in a timely and personable manner. **What You Bring** + Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. + Ability to be yourself, lead yourself, make it count! + Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . INDSJ **Be Yourself. Lead Yourself. Make it Count.**
    $50k-69k yearly est. 60d+ ago
  • Banquet Manager

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. Some of your responsibilities include: Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! Lead all aspects of banquet operations and manage all floor staff. Work cooperatively with chefs and cooks. Promote a multifaceted and team work driven environment. Ensure guests are served in an expedient and friendly manner. What You Bring 3+ years of banquet experience, ideally with some supervisory experience. Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). Ability to get along with staff and guests. Passion for creating ridiculously personable experiences! Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.
    $66k-84k yearly est. 1d ago
  • Director of Finance

    Kimpton Hotels & Restaurants 4.4company rating

    Cambridge, MA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the support, financial knowledge, and expertise as a key business manager of the company to assist all levels of management in providing hospitality service of the highest quality to guests worldwide. Assist the General Managers (GMs) in achieving established business goals. Direct the accounting and control functions at the property, while ensuring timely reporting of operating results and maintain the integrity of the management information system. Some of your responsibilities include: Supervise all accounting functions for your property. Prepare the financial documents within the time frames supplied in the closing schedule and according to the Company Policies and Procedures, Generally Accepted Accounting Principles, and the Uniform System of Accounts. Analyze and interpret financial results in order to assist and advise the GMs and Home Office team. On a monthly basis, maintain balance sheet analysis with full supporting detail and prepare accurate forecasts and cash flow statements upon request. Prepare timely and accurate sales, use, and occupancy tax returns as well as any other external reports or returns as deemed necessary. Ensure successful treasury cash management, compliance with the management agreement and attendant legal documents. Ensure integrity and efficiency of computerized data processing functions. Ensure all financial reports, budgets, forecasts, and other information required by the company are accurately compiled and submitted within the specified time limits, identifying variances, and making recommendations for improvements as appropriate. Review forecasts and budgets prepared by management teams to make sure owners, GMs, and Home Office are provided with guidelines of performance that are both reasonable and achievable. Ensure all legal, treasury, and tax documentation is properly maintained and secured, and that all statutory and fiscal reporting requirements are satisfied, which includes any governmental requirements for permits and licenses. Ensure adequate controls are installed and maintained for the protection of the property's assets against loss or misappropriation. Coach department heads regarding their financial responsibilities and effective financial management techniques. Continuously monitor economic, social, and governmental trends and policies to ensure that management is kept fully apprised of any implications that may affect the performance of the hotel or restaurant in meeting its financial objectives. What You Bring: Bachelor's Degree in Accounting or Business Studies is required, Master's degree and/or CPA is a plus. 2 to 3 years of Director level experience in hospitality finance is preferred. Well organized, detail-oriented with excellent communication skills. Experience with PeopleSoft or similar accounting package, Outlook soft/BPC is preferred. Proficient in Microsoft Office Suite, current on technology expertise and know-how. Excellent financial modeling, project management, and critical thinking skills with a strong work ethic. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.
    $121k-167k yearly est. 1d ago

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