Mandarin Oriental jobs in New York, NY - 28 jobs

Mandarin Oriental Residences New York Fifth Avenue is looking for a Facilities Manager to join our Residences team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Residences New York Fifth Avenue, located at 685 Fifth Avenue, built in 1926 and located on 54th Street at the centre of New York City's premier Fifth Avenue retail shopping corridor. The site is a short walking distance from Central Park and world-famous landmarks such as Rockefeller Center, the Museum of Modern Art and St. Patrick's cathedral. Featuring 65 bespoke apartments, residents enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness centre, and lounge. About the job Based at Mandarin Oriental Residences, New York Fifth Avenue, the Facilities Manager is responsible for the overall residence engineering staff and functions, including the day-to-day operations of the mechanical and electrical plant and distribution, plumbing, elevator functions, fire, life, health and safety systems, staff performance, and asset management. In addition, responsibilities may include oversight of all building shared areas, systems as well as all mechanical equipment dedicated to the residences and the shared common areas of the property. The role also includes managing all facilities-related functions for the 685 Fifth Avenue Master Association related to the Residential building. The Facilities Manager reports to the Director of Residences. As Facilities Manager, you will responsible for the following duties: * Establish and implement the Safe and Sound procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures based on MOHG guidelines. * Lead and maintain a targeted score of over 90% of the annual FLHSS audit * Participate in development and implementation of engineering building systems and maintenance budget including energy cost and consumption and Capex. * Oversee and manage the Energy consumptions relating to electricity, steam, and gas for the Residential section ensuring that monthly consumptions are recorded and monitored diligently. * Participate in the Master Association weekly calls to stay on top of all local law ordinances and compliances. * Oversee engineering candidate selection and staffing. * Oversee total asset maintenance management based on MOHG guidelines. * Oversee staff performance of engineering department. * Develop and implement the Preventive and Corrective Maintenance programs based on MOHG guidelines. * Manage all contracts and contractors related to Maintenance programs such as the pool, mechanical, electrical and plumbing for the residential building. * Establish and manage the annual CAPEX plan and budget for all engineering aspects. * Oversee the strategic direction of general projects related to the enhancement of the residence. The project management covers the areas of planning, administration, implementation, and evaluation of financial results of project. * Oversee the local law projects for the year and future years to ensure plans and permits are in place and the execution of the projects have minimal disturbance to all residents. * Training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system etc. * Active involvement and Management of Fire, Life, Health, Safety and Security with MOHG Audit requirements to include weekly fire drills, weekly FLHSS meetings and periodic inspections and documentation of findings, results and reporting. * Daily walkthrough of all Residential floors, Mechanical rooms and Amenity areas. * Active participation in the weekly calls with the Master Association in relation with engineering related functions and obtaining copies and reports of all shared equipment to ensure compliance with FLHSS. * Manage relationship with Residents related to engineering issues inside their units and assisting them to obtain quotes should they need assistance with third party vendors. * Manage the scheduling of HVAC vendors doing the HVAC maintenance inside the Residential units, mechanical rooms and common areas. * Attend to all emergency related issues impacting the residential building. * Responsible for all Incident reports relating to engineering issues within the residential building and engineering staff incidents. * Participate in the Sustainability efforts of the Residences. * Assist in covering operations in the absence of the Director of Residences. * Responsible to maintain a calendar displaying the matrix of all building related permits and licences to ensure this does not lapse and renewals are in place. * Telecommunication system upgrades or enhancements. * Annual maintenance of the contingency systems that support IT&T equipment and systems. * Annual testing and conformance of emergency power systems based on MOHG guidelines. * Managing IT related functions for all Residential units such as Creston, Salto and WiFi connectivity. * Training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system etc. * Understand and manage relationships with CMS and CEM support to maintain the residential IT system. * Assist Director of Residences with, the residences overall financial performance, the annual budget process, The energy cost and consumption, Engineering contractors' selection and documentation, reviewing all Engineering related contracts and execution. The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental Residences, New York Fifth Avenue, reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. As Facilities Manager, we expect from you: * A minimum of 4 years in engineering studies such as Mechanical, Electrical, Plumbing, Environmental etc. * A minimum of 5 -10 years in engineering management. * A minimum of 5 -10 years in development and managing of a luxury property. * Must possess excellent knowledge of major building systems. * Must possess excellent knowledge of pool management. * Must possess excellent knowledge of energy management. * Must possess ability to conduct training of basic engineering systems. * Must possess ability to coordinate with multiple tasks. * Must possess ability to develop a financial budget. * Must have good Third party vendor contacts to assist with MEP and Appliance repairs. * Excellent written and verbal skills. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Salary and Benefits: * Salary $ $85,000 - $94,500 yearly * Bonus eligible * A competitive benefits package, including health, dental and vision, It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team. Some of your responsibilities include: Delete or add transactions that will assist in balancing revenues. Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary. Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures. Inspect all VIP arrival rooms. Attend monthly Wine Hour according to the schedule. Run and attend departmental training classes and seminars as needed. Supervise all duties performed by the Front Office team. Coach, and counsel employees when necessary, using the correct documentation and techniques. Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure. Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. Meet or come in under payroll and expense budgets. Accountable for the "guest ledger" and its daily maintenance. Ensure that all employees follow cash and credit handling procedures. Meet the desk agents to get any pertinent information, review Front Desk logbook for incidents and arrivals noting any special requests or changes. Assess whether any guest relocation will be necessary, assist guests with services and requests. Follow established key control policy, be knowledgeable of all fire and emergency procedures. Complete other departmental duties as they become necessary and/or required by immediate supervisors. Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. Create and post all employee schedules within the required time frame. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). Make sure expenses and labor costs are meeting or coming in under budgeted requirements. ServSafe Certification must be completed TIPS Training must be completed What You Bring: 2 years of management experience in hospitality or similar industry. Bachelor's degree is preferred. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. Ability to read, write, and verbally communicate effectively and professionally. Experience with Opera and Microsoft Office Suite is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

DIRECTOR OF RESIDENCES- 685 FIFTH AVENUE Mandarin Oriental Residences, Fifth Avenue is looking for a Director of Residences to join our team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Residences Fifth Avenue- Located on Manhattan's most iconic stretch, Mandarin Oriental Residences, Fifth Avenue is surrounded by renowned luxury shopping, fine dining, and cultural landmarks with Central Park a short stroll away. Each fully furnished pied-à-terre is appointed with rich architectural details and modern finishes - offering incomparable turn-key service and uncompromising style. About the job Based at the Mandarin Oriental Residences Fifth Avenue Department in New York City, The Director of Residences is primarily responsible for, but not limited to, the overall Residences operations and management of all operations activities, including the continual enhancement and improvement of operations As Director of Residences, you will responsible for the following duties: Residences Management * Ensure that all required reports and data are submitted on time to the relevant corporate and Association * Ensure total compliance with standards of operation and service standards at all times throughout division * Perform regular inspections and reviews of all operations on a daily basis to ensure that all quality standards are being maintained * Ensure that staffing is maintained at an appropriate level to match business demand. * Participate in all regular and ad hoc operational meetings as required * Review all owner comments and complaints and corrective action taken and formulate solutions to prevent dissatisfaction reoccurring * Coordinating functional support from hotel staff, including food & beverage, catering, spa, housekeeping and engineering to deliver superior basic and a la carte services * Primary liaison between Residence Board of Directors and the hotel management, and MOHG * Primary liaison between Residence owners and the hotel management, and MOHG * Development of all direct reports through coaching * Manage projects and any other reasonable duties as required by management * Fulfil all MOHG obligations as contained within the Residences Management Agreement, while minimizing risk and exposure * Develop and oversee all aspects of resident services * Coordinating architectural reviews for renovations and alterations, ensuring compliance with all local building codes * Administrative matters such as holding annual board meetings and annual residence owner meetings, support documentation and other matters related to unit owner transfers of ownership, manage official correspondence, maintenance of corporate records and procurement of fidelity bonds or similar insurance requirements * Develop and enhance all resident services and programs * Ensure resident satisfaction People & Culture * Human resource strategy for recruitment and selection of Residence employees * Career development programs for Residence employees * Appropriate compensation and benefit packages for Residence employees * Residence labor cost management Finance * Financial matters such as collection of assessments, managing accounts, making payments, securing insurance, budget preparation and financial reporting on behalf of the board * Creation and management of adequate document control for all policies, procedures, and transactions in the operation of the Residences * Establish and manage the annual Reserve plan/budget * The establishment of the annual operating budget, ensuring adequate controls and overall financial performance * The billing and collection of monthly maintenance fees and any other fees due from unit owners * The maintenance of contract files and the negotiation and coordination with external vendors and Residence service providers * Ensuring all support areas understand the financial aspects of the Budget and complex allocation methodology * Ongoing reviews with Board of Directors and Accounting departments * Manage and coordinate all leases, sales and refinance, documentation requirements and packages * Ensure the timely production of monthly financial statements, with accurate and transparent cost allocations Engineering * Physical building matters such as routine maintenance and care for residence Common Areas, managing deferred maintenance plans (reserves) and enforce compliance with applicable rules and regulations and standards * Formulation and implementation of common area maintenance plans * Oversee the strategic direction of general projects related to the enhancement of the residences common space and assets. The project management covers the areas of planning, administration, implementation and evaluation of financial results of project Communications * Monitor compliance with the Residence Identification (brand license) Agreement and monitor Residence owner and local real estate agent usage of MOHG marks * Coordinate all Residence owner events, including holiday events and events around the annual Residence board and owner meetings Information Technology * Facilitate effective and efficient communication between the Residence owners, and the hotel and third party service providers * Allow Residence owners to have seamless connectivity to telephony, television and audio service providers As Director of Residences, we expect from you: * BA or BS degree or equivalent educational experience * 5 years of relevant experience in luxury community management or luxury hotel management during which the candidate has demonstrated success and advancement * In jurisdictions where MOHG is required to be licensed in order to perform our obligations under the Property Management Agreement the incumbent would work to obtain such a license * Excellent communication skills in all aspects: verbal, written and non-verbal * Professional and appropriate business appearance and presentation * Ability to sit or stand for up to 8-12 hours a day * Quality driven with a passion for excellence * Must possess excellent organisational and administrative skills, interpersonal skills and leadership skills * Approachable, open-minded and fair * Flexible work hours to meet the demands of a 24 hour operation * Prior hotel or residential opening experience would be an advantage. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Pay and Benefits: * Salary: $145,000-$155,000 per year + Bonus * A competitive benefits package, including health, dental and vision, 401(K), etc It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline. Job Description WANTED! Assistant Manager, Engineering It's not enough to be better, you have to be different! At Le Parker Meridien, our brand is your personality. If you are bright, knowledgeable, witty, and stylishly confident, then you may be what we are looking for. Do you have what it takes? You are a passionate engineer ready to supervise and support the Engineering Staff in our 729 room property. You understand how a hotel operates and you get excited about preventative maintenance. You are organized, methodical, and able to multi-task to complete projects. To succeed in this position you will: • Create schedules and delegate tasks to staff responsibly • Act as a mentor and coach to staff: training, disciplining, and offering guidance when necessary • Use attention to detail when inspecting and following-up work orders to ensure accuracy • Maintain records, supplies, and reports to assist in preventative maintenance efforts • Communicate with other departments to coordinate execution of work requests • Participate in regulatory inspections and walkthroughs with FDNY, Building Dept., & Health Dept. • Work efficiently and confidently in high-pressure situations under minimal supervision • Use troubleshooting skills and creativity to solve problems • Be discrete and use good judgment when responding to guest inquiries/complaints • Display a professional, courteous demeanor at all times Qualifications NEEDED These Essential Skills are required: • Possess an Associate's Degree or higher in Building/Facilities Management • At least three years experience in commercial building maintenance • Experience managing or supervising a union staff • Knowledge of Saflok, Minibar, HotelExpert, CCTV • Proficiency with Microsoft Office Excel and Word • Ability to read technical plans • Excellent communication skills: verbal and written • Universal Refrigeration Certificate • FDNY Certificate of Fitness for Fire Guard • Low Pressure Boiler Operation and Sprinkler Standpipe Certificates These Desirable Skills will put you at the top of the stack: • Experience managing staff in a NYC hotel • NYC Refrigeration Operator's License • Fire Safety Director Certification • Certified Pool Operator • C-91 or 42 Chemical Handling Additional Information THE PERKS Medical, Dental, 401K, Free Meals, Vacation and Paid Holidays

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! Some of your responsibilities include: Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. Set up accurate billing for each individual group. Enter pertinent information into Sales, POS and Event Management systems. Regularly assist in booking individual reservations that fall into special rate categories. Run group reports through our sales system and continually maintain group bookings in property systems. Type, answer telephones, send correspondence, etc. (as required) Take leads both over the phone and email, then process in our sales system. What You Bring 2 years of experience in hospitality industry. Bachelor's degree in hospitality preferred. Flexible schedule, able to work evenings, weekends and holidays. Strong understanding of customer and market dynamics and requirements. Strong computer skills and proficient in MS Office. Well organized, detail oriented with excellent follow-up skills. Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Substitute Utility Steward Mandarin Oriental New York is looking for a Substitute Utility Steward to join our Stewarding team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. About the job Based at the Mandarin Oriental New York within the Culinary/ F&B Department in New York the Substitute Utility Steward is responsible for the cleaning of pot/dish washing, removal of garbage/boxes, silver polishing, sweeping, moping, and any other cleaning or organizational activity that may come up including inside of coolers and kitchen area. The Substitute Utility Steward will also help plate up and assist in the kitchen. Flexibility and a helpful attitude are paramount. As Substitute Utility Steward, you will responsible for the following duties: * Follow the goals and missions for the stewarding department * Help to do the inventory of China, glasses, silver and hollowware from the outlets and the main storage * Provide enough equipment (China, glasses, silver) to the outlets and banquets for the operations * Follow the cleaning schedule for the kitchen, pastry, garden manger, banquets, cafeteria and coolers * Follow the weekly schedule for the employees * Help kitchens whenever necessary * Do and follow the requisition for banquets from the B.E.Os. * Follow the cleaning schedule for the dumpster * Follow the maintenance schedule for the dishwasher machines * Assist and provide the equipment for any banquets function * Assist and help banquets kitchen colleagues to plate up * Follow the Hygiene and control program for the kitchen and surround areas * Develop and follow the training program for stewards * Follow the standard and procedures for department * Establish a good communication with the supervisor and colleagues NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. As Utility Steward, we expect from you: * High School Diploma or Equivalent * Two Up to Date Sanitation Classes * Minimum of 1 year experience in food and beverage, or other professional cleaning business * Possess a pleasant and outgoing personality * Good knowledge of stewarding and banquet operations * Possess superior organization skills * Ability to pay attention to detail, handle multiple tasks and show a high level of patience * Ability to work under high stress conditions * Stand/Walk 8 - 12 hours a day Occasionally = 1/3 of the workday, frequently = 2/3 of the workday Lift or Carry 0-20 pounds frequently * Lift or Carry 21-50 pounds occasionally * Lift or Carry 51-100 pounds occasionally * Bend frequently * Squat frequently * Kneel occasionally * Climb occasionally * Reach above shoulders frequently * Perform repetitive hand motions frequently Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Pay and Benefits: * Pay $30.46 to $40.62 hourly- commensurate with experience * A competitive benefits package * It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline. Job Description DO YOU HAVE WHAT IT TAKES? You help sustain our ‘backbone' department! You keep it running smoothly and efficiently while ensuring both guest and employee satisfaction. To succeed you will: Supervise staff to make sure guest rooms are up to LPM standards Prepare daily work schedule and delegate tasks to Housekeeping team Act as a coach/mentor to staff; train when areas of improvement are identified Proactively motivate team using creative ideas Use good judgment when handling guest inquiries; always maintain confidentiality Take corrective action when necessary to maintain positive guest relationships Display a calm and professional demeanor at all times Communicate with team members to meet deadlines Qualifications NEEDED: These Essential Skills are required: Degree in Hospitality Management or combination of housekeeping experience and education 2 years of housekeeping supervisory experience Excellent verbal and written communication skills; fluent in English Exceptional problem solving skills Be a pro at meeting deadlines and working in fast-paced and high-pressure situations These Desirable Skills will put you at the top of the stack: Experience in an upscale NYC property Experience managing a Union Staff Knowledge of the Collective Bargaining Agreement Multilingual (especially French, Cantonese, Mandarin, Spanish) Familiarity with Opera and/or Hotel Expert Additional Information THE PERKS Medical, Dental, 401K, Free Meals, Bonus, Vacation and Paid Holidays

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline. Job Description WANTED: KITCHEN MANAGER It's not enough to be better, you have to be different! At LPM, our brand is your personality. If you are bright, knowledgeable, witty and confident, then you just may be what we are looking for. DO YOU HAVE WHAT IT TAKES? You are excited to be part of the team that creates NYC's #1 breakfast! You are an early riser ready to rev up our busy kitchens and motivate the team. You are a creative foodie with a passion for pleasing palates. To succeed you will: Use your keen eye for detail to ensure food quality meets LPM standards and guest expectations Train, develop, counsel, and evaluate kitchen personnel when necessary Monitor work stations and delegate tasks responsibly Expedite orders to guarantee prompt and efficient service Thrive working in a fast-paced, high-volume environment Meet deadlines and keep calm under pressure Qualifications NEEDED These Essential Skills are required: At least five years experience in an a luxury hotel kitchen or upscale restaurant Staff management experience Experience with breakfast foods Excellent verbal and written communication skills; fluent in English These Desirable Skills will put you at the top of the stack: Culinary Arts Degree Experience managing Union staff Knowledge of Collective Bargaining Agreement Kitchen Manager/Expeditor experience at NYC restaurant and/or NYC hotel kitchen Multilingual (French, Spanish) Additional Information THE PERKS Medical, Dental, 401K, Free Meals, Vacation and Paid Holidays

Mandarin Oriental New York is looking for a Sous Chef to join our Culinary team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. About the job Based at the Mandarin Oriental New York, within the Culinary Department in New York City, the Sous Chef is responsible for the culinary offerings in our MO Lounge and In Room Dining. Leading, teaching and correcting employees, under the guidance of the Executive Chef, and Executive Sous Chef, continuously striving to exceed guests' expectations, while working as a team with other Sous Chefs. The Sous Chef reports to the Executive Sous Chef. As Sous Chef, you will be responsible for the following duties: * Prepare in accordance with quality, availability and seasonality and ensure market lists are completed on a daily and weekly basis. Assist and help coordinate all menu planning and implementation. Ensure food standards and presentation are maintained and always improved * Organize food production in a cost effective and hygienic manner, weekly schedule generation for kitchen colleagues, assist in recruitment, training, coaching, and corrective actions of all kitchen staff * Constantly strive to improve operating procedures, find methods of reducing costs without affecting the level of service or product received by the guests, maintain and monitor Safe and Sound Procedures * Develop Standard & Procedures * Controlling & being accountable to the effort in achieving both Food & Labor Cost Goal, control food cost by maintaining food standards at reasonable cost through liaison with the Purchasing Department to check prices, market price fluctuation, quality, etc. Lead training as it pertains to FLHSS The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. As Sous Chef, we expect from you: * Minimum of 5 years in the luxury hotel culinary, minimum of two years management experience in a high volume or fine dining establishment * Experience in Union environment coaching union colleagues, experience in multi-cultural cuisines * Ability to work AM and PM Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Salary and Benefits: * Salary $80K to $87K yearly * A competitive benefits package, including health, dental and vision, 401(K), etc It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?

Residential Doorperson Mandarin Oriental Residences, Fifth Avenue Reports To: Director of Residences Department: Mandarin Oriental Residences, Fifth Avenue Location: 685 Fifth Avenue, located on 54th Street at the center of New York City's premier Fifth Avenue retail shopping corridor. The site is a short walking distance from Central Park and world-famous landmarks such as Rockefeller Center, the Museum of Modern Art, and St. Patrick's cathedral. Featuring 65 spacious apartments, residents will enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness center, and private dining. THE GROUP Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels and 12 residences in 26 countries and territories, with each property reflecting the Group's oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group. THE RESIDENCES Mandarin Oriental has experienced exponential growth in the development of The Residences at Mandarin Oriental, in combination with hotels, to form complex mixed-use and stand-alone projects. Integral to the growth of the Mandarin Oriental footprint, Residences are a new paradigm, and as such require focused operational expertise. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences communal areas to the exceedingly high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term. SCOPE OF POSITION / SUMMARY The Residential Doorperson is responsible for the overall Resident and guest satisfaction including initiating contact with the Residents entering the hotel and creating a delightful arrival and departure experience. ORGANIZATION STRUCTURE The Residential Doorperson reports directly to the Director of Residences DUTIES AND SUPPORTING RESPONSIBILITIES * Initiate contact with Residents entering and departing the Residences, while opening and closing the Residential entrance door * Assist Residents with luggage and load luggage onto carts for Residential team delivery including providing baggage checks for Residents * Receive and deliver residents packages, special deliveries, and mail. * Assist Residents with car doors * Responsible for flow of street traffic outside the property * Escort Residents to their destination * Maintain the cleanliness of the entrance * Handle delivering and storing of Residents items/baggage * Maintain complete knowledge and comply with all Residential policies and procedures. * Greet, welcome, and anticipate every Resident and guests and their needs. * Ensure every Resident receives a fond farewell. * Accommodate all Residents requests expediently and courteously. Follow up with designated Residential personnel to ensure completion of request. * Ensure that the Front Door is always attended. * Assist the Residential Concierge team with desk coverage and responsibilities, package and luggage deliveries when required. * Ability to maintain confidentiality of all Residential guest information and pertinent hotel data. * Create special conversations with guests which identify personal preferences in order to record in each resident's profile history. * Be proactive and anticipate the complete requirements to make the experience a success. * Inquire as to the success or enjoyment of the recommendations made. * Be knowledgeable of all in-house and arriving residents. * Be aware of all known happenings company wide. * Arrange package delivery and pickup for residents. * Maintain the presentation standards of a 5-Star Lobby, including light vacuuming and dusting * ability to work AM and Pm shift NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York Residences Fifth Avenue reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Requirements - Experience, Skills, Education and Qualifications: Essential: * Two years luxury hotel or condominium concierge experience. * Excellent overall communication skills both written and verbal in the English language. * Able to multi-task and always remain composed. * Able to work well in a team environment * Able to stand for entirety of shift * Must be professional and possess excellent presentation, communication, organization, and effective time-management skills. * Must have strong knowledge of the restaurants, museums, department stores, boutiques, and specialty shops; theatres, shows and attractions in New York City. * Ability to work flexible schedules and hours, willingness to work on weekends & holidays is required. * Professional appearance and demeanor. Desirable * Additional languages are advantageous. * First Aid and CPR qualifications. * Experience with 2-way radio systems. Pay: $31.35/hourly It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of People and Culture.

Substitute In-Room Dinning Server Mandarin Oriental New York is looking for a Substitute In-Room Dinning Server to join our Food & Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. About the job Based at the Mandarin Oriental New York within the Food & Beverage Department in New York the Substitute In-Room Dinning Server is responsible for maintaining the in room dining environment and equipment keeping the area clean and tidy. Delivers and serves in room orders to the hotel guest maintaining Forbes five-star standards. The Substitute In-Room Dinning Server reports to the Director of In-Room Dinning and the In-Room Dinning Managers. As Substitute In-Room Dinning Server, you will responsible for the following duties: Major responsibilities: * Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement * Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement * Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement. * Set up tables up to our standards as per side work description * Mark tables appropriately to food order for each course * Set up the dining table and or tray according to the order accurately in timely manner * Deliver in room dining order to the guests in a timely manner, within the quoted time * Provide excellent service at all time to all of our guests * Assist Guest courteously and efficiently, providing service for any guest's request * Extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our product, including liquors and cocktails. * Pick up the table after the use by the guests or as per guest's request. * Do all the side works and preparations of the equipment's for the continuation of the operation * Make sure that all silver and glasses are wiped and spotless * Check accuracy of order before delivering - be sure it is complete. * Make sure that all product served are accounted for on the final bill before presenting it. * Verify guest satisfaction before leaving the room * Anticipate guest needs, as to where guests will never have to ask for anything * Attend all food and beverage training classes * To wish each and every guest a good day/evening before departing the room * At the end of the shift deliver all checks and report to the appropriate place according to rules * Setting and maintaining the In Room dining environment and material perfectly clean as per side work description. * Following the posted opening and closing duties and side work sheet * Attend daily pre meal/communication meeting * Attend monthly department meeting * Always carry a master key, bottle opener, door stopper and pager when delivering or picking up tables and trays. * Generate a good atmosphere As Substitute In-Room Dinning Server, we expect from you: * Reading, writing and oral proficiency in the English language. * Willing to work a flexible schedule and holidays. * Be a self-motivator and motivator of others * Must be able to work in a high pace and dynamic operation. * Be able to work together with other colleagues. * Have a pleasant, friendly and helpful manner. * Maintain a clean and healthy personal hygiene and grooming. * Work in a safe, prudent and organized manner. * Be able to relate to all levels of guests and management. * Have a minimum of 2 years experience in similar position in a luxury hotel property * Have the ability to handle multiple tasks at one time. * Have excellent communication and organization skills * Be able to consistently delight and satisfy our guest * Have the ability to handle guest requests in a detailed manner Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Pay and Benefits: * Pay $16.33-$21.78 hourly commensurate with experience and IWA guidelines. * A competitive benefits package. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on "Billionaires' Row" at the city's most prestigious address between Park Avenue and Madison Avenue, you're just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan's exhilarating whirlwind. Four Seasons Hotel New York is seeking a Director of In-Room Dining with a passion for excellence and great enthusiasm in providing exceptional service standards. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work every year since 1998. Rising over Manhattan's premier shopping and business district, between Park and Madison Avenues, the I.M. Pei- designed Four Seasons features stunning views and gracious style- a remarkable luxury experience, even by New York standards. Four Seasons Hotel New York is a AAA Five Diamond and Forbes Five Star Hotel since opening and is located in the heart of Midtown near Central Park. Our property has 368 spacious guest rooms and suites and is the destination for international and high profile clientele. Here Are Some Of The Benefits Our Four Seasons Employees Enjoy; * Complimentary accommodation at other Four Seasons Hotels * Complimentary Employee Meals * Monthly Metro Discount * Employee Benefits and 401K Retirement Plan The Opportunity: Four Seasons is currently looking for a Dynamic and Guest Focused Director of In-Room Dining to join our New York property. The Director of In-Room Dining will oversee all aspects of In Room Dining, the Mini Bar and Amenity program. As a Leader, the Director will provide leadership to all hotel Employees by embodying the Four Seasons Leadership Behaviors; ability to easily connect, encourage and promote our Employees craftsmanship and celebrate the character within each Employee. Who We Look For: We look for individuals who let their true self shine at work, who are honest and reliable, who master their craft by delivering service with passion, and who strive to celebrate others' individuality. * Have an eye for detail and organization * As a diverse team, the more languages you speak the better! * Proficient in all Microsoft programs * Proficient in English (speaking, reading, writing). * Excellent interpersonal, verbal, and written communication skills. * Two to four years' previous experience in food and beverage * Must be flexible with their schedule - Able to work weekdays, weekends, holidays, overtime, and evening/overnights if needed. Compensation $97,000 - $100,000 Annually Learn more about what it is like to work at Four Seasons New York: *********************************** ************************************************* ************************************ ***************************** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Assistant General Manager, you'll lead all aspects of hotel operations including FO, Housekeeping, Engineering, and Grab & Go. You are responsible for creating ridiculously personal experiences for all hotel guests! In collaboration with the Front Office Managers and Director of Housekeeping, you'll provide support for the staff by making sure all brand standards are met, employees are developed properly and ensuring company culture and programs are supported and encouraged. He/She is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Some of your responsibilities include: * Lead a flock of hardworking Front Office department that seek to provide extraordinary guest experiences, while performing within financial guidelines. * Assist General Manager in directing and leading all hotel operations ensuring and setting a high level of guest service. * Be visible in the public areas during peak times, greeting guests and offering assistance as needed; including Grab and Go area. * Monitor quality of service in Grab & Go outlet. * Work collaborately to plan, prepare and operate the Grab and Go efficiently and strategically. * Maintain full compliance with all applicable local liquor laws and health and sanitation standards. * Prepare and maintain required reports such as payroll, revenue, employee schedules, and training records, ensuring compliance with local and state certification requirements. * Assist in menu planning and preparations. * Work directly with outside companies that supply food, drinks, and equipment for the kitchen, bars, restaurants, and other areas. Place orders to maximize sale in Grab& Go. * Analyze food and drink sales and costs, turn the numbers into a budget, and compare them with other IHG hotels to see what's going well and what could be better. * For new branded concepts, responsible for pilot testing and implementation * Continuously improve existing branded restaurant concepts, including F&B standards, equipment, and food product innovations * Develop strategies to improve existing F&B/ Grab & Go programs and operations to include operational standards, financial results and physical renovations. * Build and innovate guest satisfaction programs for housekeeping and front desk. Assist with reservations and guest inquires, when needed. * Coordinate all duties performed by FO and G&G employees, monitor and maintain property interfaces. * Set and maintain a high level of guest service and respond to Kipsu and other platforms. * You will collaborate with the FO managers, Director of Housekeeping, and Director of Engineering to boost and implement company standards, company culture and programs. * Mentor, counsel, and discipline all employees along your departments. * Indirectly responsible for supervising other hotel departments such as Security, Engineering, FO, Housekeeping when needed. * Addressing complaints and resolving problems. * Planning, Assigning and directing work. * Hire, train, schedule and support team members directly accountable to this position, to maintain the highest possible levels of team member morale and department efficiency. * Ensure the posting of schedules for all department staff, complete and monitor payroll activities. * Follow all specified procedures to correctly handle all cash, credit and gift certificate transactions. * Tour the operating departments daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads. * Inspect rooms regularly (weekly at minimum) with both the Housekeeping Manager, Property Engineer and GM. * Conduct weekly one-on-one meetings and quarterly check-ins with all operational department heads to ensure proper training, review of financials, goals, and operational performance. * Develop managers for future advancement through proficiency training and corporate sponsored training programs. * Assist in building a positive team-oriented environment which focuses on the guest, through employee development and motivation. * Prepare and conduct all operational management interviews and follow hiring procedures. * Review and approve all operating expenses, and hold a monthly financial review with all department managers, MODs and available supervisors. * Ensure that all department heads maintain budgeted productivity levels and Kimpton standard checkbook accounting procedures. * Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, and General Manager. What You Bring * 3+ years management experience in hospitality or similar industry. * Bachelor's degree preferred. * Ability to diplomatically take care of difficult situations and people. (While exhibiting a consistent level of integrity!) * Experience with Opera and Microsoft Office Suite, Merlin, Kipsu, Hotsos, is helpful! * Flexible schedule, able to work evenings, weekends and holidays. * Food Handler and Alcohol Awareness Certification * Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, and PL management * Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance. * Proven systems knowledge and experience with Avero/Aloha, Micros and ADP/eTime payroll or combination of these systems. * Financial and business analysis skills, and demonstrated ability to analyze operating, forecast, and budget information. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. *

Based within the Mandarin Oriental global commercial organisation, the Vice President of Global Sales - Americas is responsible for leading and driving the global sales strategy across the Group's Americas portfolio, with the objective of delivering sustained revenue growth and increased market share. This role owns the strategic direction, leadership and performance of the Americas Global Sales function, ensuring strong alignment between global sales priorities, regional execution and hotel-level commercial objectives. It requires a balance of senior sales leadership, commercial planning and hands-on engagement with key clients and partners. As Vice President of Global Sales - Americas, you will play a critical role in shaping the future of Mandarin Oriental's global sales strategy, strengthening key relationships, supporting new hotel openings and ensuring the Americas portfolio is positioned as a high-performing, sustainable growth channel for the Group, while remaining true to Mandarin Oriental's luxury positioning and brand values. As Vice President of Global Sales - Americas, you will be responsible for the following duties: Sales Strategy and Planning * Develop and execute the global sales strategy for the Americas, aligned with Mandarin Oriental's brand positioning and overall business objectives. * Own global and regional key account relationships, engaging directly with C-level and senior decision-makers to understand market needs and deliver tailored, high-value solutions. * Lead and execute global and regional contract strategies to secure volume and strategic business. * Drive a coordinated approach to large-scale RFPs to secure outsized commercial impact. * Monitor and analyse global and property-level sales performance metrics, translating insights into clear strategic recommendations. * Collaborate closely with Marketing, Revenue Management, Distribution and Brand teams to ensure alignment across all commercial initiatives. * Support new hotel openings across the Americas by developing pre-opening sales strategies, building market awareness and establishing key client relationships to ensure strong performance from launch. Team Management and Leadership * Lead, inspire and manage a geographically dispersed Global Sales team across North, Central and South America. * Coach, mentor and develop Sales Directors, Associate Directors, Sales Managers, Global Sales Agents and support colleagues to drive performance and long-term career growth. * Set clear performance goals and expectations, providing regular feedback and coaching aligned with business priorities. * Foster a collaborative, inclusive and high-performance culture that reflects Mandarin Oriental's values and leadership standards. Travel and Relationship Management * Represent Mandarin Oriental across the annual Global Sales Calendar, industry trade shows, client events and conferences. * Build and maintain strong senior-level relationships with key clients, including corporate accounts, luxury travel agencies, consortia and strategic partners. * Lead negotiations for major group, corporate and partnership agreements. * Ensure exceptional client experience and satisfaction through effective senior-level account management. Sales Effectiveness and Process Improvement * Evaluate the effectiveness of the Global Sales function in partnership with the Vice President, Global Sales, ensuring sales activity and events are used strategically to drive engagement and revenue. * Provide insight into sales tools, technologies and CRM systems to enhance productivity, visibility and data-driven decision-making. As Vice President of Global Sales - Americas, we expect from you: * Bachelor's degree, preferably in Hotel Management, Business Administration or Marketing. * 10+ years' experience in hotels, travel trade or a comparable fast-paced industry. * Strong global sales experience, with deep understanding of the Americas market. * Proven track record of delivering and exceeding ambitious revenue and growth targets. * Significant senior sales leadership experience, with the ability to influence, develop and empower high-performing teams. * Strong analytical and strategic thinking skills, with the ability to interpret market dynamics and translate insights into action. * Comfort operating in a fast-paced, evolving and highly collaborative environment. * Global mindset with experience working across regions and cultures; additional language skills are an advantage. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. We're Fans. Are you? The anticipated base salary range for this role is USD $215,000 - $240,000 per annum, in compliance with New York pay transparency requirements. Final compensation will be aligned with the candidate's experience and overall profile.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Kimpton Hotel Theta, New York City Overview: The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair. Ensure the hotel is in compliance with all local, state and federal laws. Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention. Create and post all Engineering staffs schedules. Create and adhere to annual budget for department. Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings. Create and implement preventative maintenance program for all hotel equipment. Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards. Actively participate in energy conservation programs. Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner. Ensure compliance with the Americans with Disabilities Act (ADA). Assist with the administration of all vendor contracts controlled by the engineering department. Ensure that room maintenance requests are handled in a prompt and courteous manner. Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary. Assist as necessary with special projects and renovations. Support and participate in all Highgate Hotel programs. Lead and/or participate in Highgate Hotel Safety Committee. Qualifications: At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience. Stationary engineer's license if required by local code. HVAC, electrical, plumbing, boiler operations and general maintenance skills required High school diploma or equivalent required Long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team. Some of your responsibilities include: * Delete or add transactions that will assist in balancing revenues. * Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary. * Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures. * Inspect all VIP arrival rooms. * Attend monthly Wine Hour according to the schedule. * Run and attend departmental training classes and seminars as needed. * Supervise all duties performed by the Front Office team. * Coach, and counsel employees when necessary, using the correct documentation and techniques. * Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure. * Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). * Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. * Meet or come in under payroll and expense budgets. * Accountable for the "guest ledger" and its daily maintenance. * Ensure that all employees follow cash and credit handling procedures. * Meet the desk agents to get any pertinent information, review Front Desk logbook for incidents and arrivals noting any special requests or changes. * Assess whether any guest relocation will be necessary, assist guests with services and requests. * Follow established key control policy, be knowledgeable of all fire and emergency procedures. * Complete other departmental duties as they become necessary and/or required by immediate supervisors. * Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. * Create and post all employee schedules within the required time frame. * Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). * Make sure expenses and labor costs are meeting or coming in under budgeted requirements. * ServSafe Certification must be completed * TIPS Training must be completed What You Bring: * 2 years of management experience in hospitality or similar industry. * Bachelor's degree is preferred. * Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. * Ability to read, write, and verbally communicate effectively and professionally. * Experience with Opera and Microsoft Office Suite is preferred. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline. Job Description WANTED! Assistant Manager, Engineering It's not enough to be better, you have to be different! At Le Parker Meridien, our brand is your personality. If you are bright, knowledgeable, witty, and stylishly confident, then you may be what we are looking for. Do you have what it takes? You are a passionate engineer ready to supervise and support the Engineering Staff in our 729 room property. You understand how a hotel operates and you get excited about preventative maintenance. You are organized, methodical, and able to multi-task to complete projects. To succeed in this position you will: • Create schedules and delegate tasks to staff responsibly • Act as a mentor and coach to staff: training, disciplining, and offering guidance when necessary • Use attention to detail when inspecting and following-up work orders to ensure accuracy • Maintain records, supplies, and reports to assist in preventative maintenance efforts • Communicate with other departments to coordinate execution of work requests • Participate in regulatory inspections and walkthroughs with FDNY, Building Dept., & Health Dept. • Work efficiently and confidently in high-pressure situations under minimal supervision • Use troubleshooting skills and creativity to solve problems • Be discrete and use good judgment when responding to guest inquiries/complaints • Display a professional, courteous demeanor at all times Qualifications NEEDED These Essential Skills are required: • Possess an Associate's Degree or higher in Building/Facilities Management • At least three years experience in commercial building maintenance • Experience managing or supervising a union staff • Knowledge of Saflok, Minibar, HotelExpert, CCTV • Proficiency with Microsoft Office Excel and Word • Ability to read technical plans • Excellent communication skills: verbal and written • Universal Refrigeration Certificate • FDNY Certificate of Fitness for Fire Guard • Low Pressure Boiler Operation and Sprinkler Standpipe Certificates These Desirable Skills will put you at the top of the stack: • Experience managing staff in a NYC hotel • NYC Refrigeration Operator's License • Fire Safety Director Certification • Certified Pool Operator • C-91 or 42 Chemical Handling Additional Information THE PERKS Medical, Dental, 401K, Free Meals, Vacation and Paid Holidays

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline. Job Description DO YOU HAVE WHAT IT TAKES? You help sustain our ‘backbone' department! You keep it running smoothly and efficiently while ensuring both guest and employee satisfaction. To succeed you will: Supervise staff to make sure guest rooms are up to LPM standards Prepare daily work schedule and delegate tasks to Housekeeping team Act as a coach/mentor to staff; train when areas of improvement are identified Proactively motivate team using creative ideas Use good judgment when handling guest inquiries; always maintain confidentiality Take corrective action when necessary to maintain positive guest relationships Display a calm and professional demeanor at all times Communicate with team members to meet deadlines Qualifications NEEDED: These Essential Skills are required : Degree in Hospitality Management or combination of housekeeping experience and education 2 years of housekeeping supervisory experience Excellent verbal and written communication skills; fluent in English Exceptional problem solving skills Be a pro at meeting deadlines and working in fast-paced and high-pressure situations These Desirable Skills will put you at the top of the stack : Experience in an upscale NYC property Experience managing a Union Staff Knowledge of the Collective Bargaining Agreement Multilingual (especially French, Cantonese, Mandarin, Spanish) Familiarity with Opera and/or Hotel Expert Additional Information THE PERKS Medical, Dental, 401K, Free Meals, Bonus, Vacation and Paid Holidays

Mandarin Oriental New York is looking for a Substitute Overnight Bell Person to join our Guest Service team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. About the job Based at the Mandarin Oriental New York within the Guest Service Department in New York the Substitute Overnight Bell Person is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling delivering and storing of guests luggage, communication of information and guest requests and familiar with and able to demonstrate the guest room technology. The Substitute Overnight Bell Person reports to the Director and Assistant Director of Front Office Operations. As Substitute Overnight Bell Person, you will be responsible for the following duties: * Initiate contact with guests entering the hotel * Approach guests needing assistance * Deliver luggage to the guest room within 15 minutes * Be familiar with the entire room product including IT&T equipment * Be familiar with all hotel services including spa and dining * Deliver messages, packages and facsimiles within 15 minutes of receipt * Actively listen and communicate specific guest requests accurately to the Concierge, Reception and PBX colleagues to ensure complete follow up * Deliver newspapers to all guest rooms prior to 6 AM * Remove luggage from guest rooms upon check out * Other duties as deemed appropriate by the Director of Front Office and Front Office Manager * Ability to understand guest inquiries and provide responses. * Ability to focus attention on guest needs, remaining calm and courteous. * Ability to promote positive relations with all individuals who approach the Bell Stand and by telephone. * Ability to think clearly, quickly, maintains concentration and makes concise decisions. * Ability to focus attention on details. * Ability to maintain confidentiality of all guest information and pertinent hotel data. * Ability to ensure security of guestroom access. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with other departments and o-workers as part of a team. * Ability to be flexible as the job changes. * Ability to analyze and resolve problems exercising good judgement. * Ability to work flexible hours, including weekends, holidays and evenings if necessary. * Must have a professional image and personality exuding confidence and leadership skills. * Be an ambassador to The Mandarin Oriental Hotel Company at all times, in and outside of one's workplace. * Ability to be a clear thinker in pressure situations and exercise good judgements. * Ability to work well under pressure of check-in/check-out of 200 guests and in coordinating all departmental functions. * Ability to focus attention on guests' needs. * Ability to exert physical effort in placing, removing and transporting guest luggage. * Ability to remain stationary at assigned post for extended periods of time. * Maintain complete knowledge of: * All hotel features/services, hours of operations * All hotel restaurant food concepts, menu price range, dress code and ambiance * All hotel room types, numbers/names, layout appointments, amenities and locations. * All hotel room rates, special packages and promotions. * Daily expected arrivals/departures * Scheduled daily group activities, names and locations of meeting/banquet rooms. Local events, attractions, holiday schedules * Maintain complete knowledge and comply with all hotel a departmental policies and procedures. * Obtain department keys and radio; ensure security of such. * Access all functions of computer systems in accordance with departmental specifications. * Set up workstations with necessary supplies; maintain cleanliness through shift. * Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. * Document guest requests for Bell Person assistance. * Accommodate all guest requests in an accurate and efficient manner. * Assist with group luggage requirements. * Maintain cleanliness and working condition of departmental equipment/supplies. * Maintain the condition of lobby, hotel entrance, bell desk and luggage storage areas. * Ensure that all pertinent information is documented in the logbook daily. * Transport guest luggage from the point of arrival at the hotel to their assigned room. * Transport guest luggage form current room to reassigned room for room changes. * Transport guest luggage from their room to the point of departure from the hotel. * Correctly tag, store and retrieve luggage from luggage storage. * Identify and explain hotel facilities and features to guests and conduct hotel tours when needed. * Place guest luggage inside room & offer guest assistance with anything they might need. * Deliver/ offer to deliver Ice to all guests upon check-in. * Offer Pressing, Laundry/Valet and Shoeshine services. * Offer packing/unpacking service to Club guest. * Remain in assigned postposition, maintaining correct stance. * Deliver items to guestrooms promptly to include: * Messages * Mail & Faxes * Packages * Flowers * Sundry items requested by guests * Gift items & Amenities * Deliver Newspapers to all guestrooms. * Polish brass luggage carts and maintain cleanliness of carts. * Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. * Assist guests in locating and retrieving lost luggage. * Collect and record guest preferences. * Practice Lateral Service and Teamwork * Complete any task(s) assigned by Leaders * Successful completion of the training process. * Provide guestroom and hotel tours. * Assist Door Person with unloading and loading of vehicles. * Assist Concierge staff with guest requests and services, including retrieval of theatre tickets, flowers and other items as requested. * Answer department telephone within 3 rings, using correct salutations and telephone etiquette. NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. As Substitute Overnight Bell Person, we expect from you: * 2 years New York hotel Bell Person experience * Able to communicate written and spoken English * Excellent overall communication skills * Able to multi-task * The ability to work well in a team environment * Able to lift up to 50 lbs on a regular basis * Able to lift up to 100 lbs on an occasional basis * Able to stand for extended periods of time Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Pay and Benefits: * Pay $18.27 to $24.36 hourly- commensurate with experience * A competitive benefits package It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture. We're Fans. Are you?