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Mango Languages Jobs

- 143 Jobs
  • Adult English Language Education Expert - Contract (Part-time)

    Mango Languages 4.1company rating

    Mango Languages Job In Southfield, MI

    Mango Languages is looking for a knowledgeable Adult English Language Education Expert who can help inform content direction for an upcoming feature. In this part-time, remote contractor position, you will collaborate with a team of linguists and content developers to create texts that meet the needs of adult English language learners in the United States. As the Adult English Language Education Expert, you will be expected to provide detailed counsel to the content development team so that they understand the needs of adult English language learners in the US. You will be asked to review a content plan for a series of passages designed to meet the needs of this population. Additionally, you will review each passage in depth, providing both content QA and pedagogical expertise. The ideal candidate will have copious experience teaching adult learners of English and is passionate about helping newcomers navigate the challenges that come with integrating into US society.Responsibilities Provide insight on the highest impact topics for adult English learners in the United States Review guidelines for a proficiency leveling system using WIDA, Lexile, and/or CEFR Create a plan with the content team for the topic and structure of each piece of content Review drafted passages for clarity, leveling, and pedagogical quality Provide feedback and expertise on product design and upcoming features Commit 3 to 5 hours per week for project duration Job Requirements Substantial experience teaching English to adult learners in the United States In-depth understanding of the needs of immigrants in the US Familiarity with proficiency standards such as WIDA, Lexile, and CEFR Passion for educating newcomers on US daily life and cultural phenomena Native English speaker Reliable internet connection Experience with Google Suite (Sheets and Docs) preferred Experience with English language programs through public libraries a bonus Key Characteristics Strong skills in clear communication Ability to meet deadlines consistently Ability to give and receive feedback Readiness to think critically and ask questions Must work well in a team
    $24k-42k yearly est. 29d ago
  • Mango Live Coach for French (part-time)

    Mango Languages 4.1company rating

    Mango Languages Job In Southfield, MI Or Remote

    We are looking for enthusiastic and knowledgeable language instructors for Mango Live, our online live instruction program. In this telework contract position, you'll prepare personalized blended learning assignments and sessions using proprietary Mango Languages learning tools. You'll coach and assess groups or individual working professionals as well as their spouses and children. In your classes, you will use the communicative approach as well as proprietary methodologies and curricula to facilitate our online live instruction sessions. This remote position allows you to connect from anywhere in the world and enjoy the flexibility to work at hours that suit you and your schedule. In this role, you will be part of a diverse team of coaches and administrators who are there to support you and exchange ideas. Regular feedback and ongoing training will help you grow as an individual and professional. You will build relationships and establish powerful connections with your students as you guide them and follow their progress. As the ideal candidate, you are able to communicate clearly and effectively in both English and your native language. You are an experienced educator with a passion for learning and teaching language and culture. Responsibilities Apply the communicative approach and the Mango methodology in online language instruction. Prepare personalized sessions using proprietary Mango Language learning tools. Coach professional clientele and, in some cases, their spouses and children. Evaluate students' language proficiency and provide regular progress reports. Manage multiple individual and group students with various schedules across varied levels of proficiency. Manage attendance records, student schedules, and syllabi. Commit to teaching between 10 and 30 hours per week, usually during US working hours. Commit to approximately 8-12 hours of initial online training, paid for by Mango Languages. Job Requirements Native speaker of French. Advanced proficiency in English. Proven experience teaching French to English speakers and/or a degree in language teaching, applied linguistics, or a teaching certification. Passion for the learning and teaching of language and culture. Experience using technology in live online language instruction preferred. Demonstrable ability to learn new technologies (experience with Zoom, the Google Suite, and similar tools preferred). How to Apply Step 1: Submit a resume and cover letter (in English) outlining your experience and qualifications as they relate to the job description. Please submit everything in English. Step 2: Submit a brief video (up to three minutes long) introducing yourself and your background, both in English and in the language you will be teaching. (The video can be done using any platform / technology). Please email your video to **********************************. At Mango we maintain a drug-free workplace. We are committed to providing a safe and healthy work environment for all employees and ensuring compliance with applicable laws and regulations.
    $43k-63k yearly est. Easy Apply 60d+ ago
  • Senior Director, Learning & Development

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Our People team is creating a unique culture at Docusign - one that is collaborative and embraces the full range of perspectives and experiences of all our employees. People are what drive our company's success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the Docusign IMPACT Foundation and the Docusign for Forests initiative which demonstrates our people's character in action. The Senior Director of Learning and Development will spearhead the strategy, design, and implementation of comprehensive learning programs that foster employee growth, enhance skills, and drive organizational performance. This leader will collaborate closely with leaders across the company to ensure that learning initiatives align with our culture, strategy, and employee experience. This position is a people manager role reporting to the Vice President of Learning and Organization Effectiveness. Responsibilities Develop and implement a learning and development strategy that aligns with Docusign's mission to deliver on Intelligent Agreement Management. Conduct needs assessments to identify skill gaps and future learning requirements across the organization. Integrate leadership programs against a common framework to build capabilities needed to deliver on our strategic priorities while allowing for flexibility and autonomy to localize and meet business-specific and/or unique country-based needs. Supervise the creation of diverse learning programs, including onboarding, leadership development, career development, and skills-based learning that apply innovative learning methodologies, such as e-learning, blended learning, and experiential learning. Establish metrics to evaluate the effectiveness of learning programs and initiatives, and continuously monitor and report on the impact of learning and development efforts on employee performance and engagement. Collaborate with senior leaders to align learning initiatives with broader People Team and organizational strategies. Act as a trusted advisor to leadership on learning, career development, and leadership development. Manage the learning and development budget, ensuring efficient allocation of resources to maximize impact. Stay informed about the latest trends and best practices in learning and development to ensure the organization remains competitive in talent management. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic MA/MSC degree or equivalent in relevant people or organizational development. 15+ years of experience working in learning and development. Experience leading complex, cross-functional critical initiatives. Preferred Extensive experience guiding teams at all levels through behavioral change. Experience in building, delivering, and facilitating workshops and training sessions. Track record of partnering with organizational stakeholders to drive clarity and alignment. Ability to scope and solve problems, balancing immediate and longer term needs. Role model collaboration, decision making, and communication. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $224,800.00 - $360,050.00 base salary Washington and New York (including NYC metro area): $210,400.00 - $317,575.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. #J-18808-Ljbffr
    $224.8k-360.1k yearly 5d ago
  • ServiceNow Engineer

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a ServiceNow Developer, your responsibilities will encompass a wide range of tasks crucial to the optimal functioning and expansion of our ServiceNow platform, particularly within the FedRAMP environment. You will play a key role in enabling new modules and functionalities, ensuring that our ServiceNow instance remains at the forefront of technological advancements and aligns with our evolving business needs. Additionally, you will be responsible for supporting enhancements to existing modules, optimizing their performance, and resolving any issues that may arise. A significant aspect of your role will involve developing integrations that leverage both new and existing platform APIs. This will require a deep understanding of ServiceNow's API framework and the ability to create seamless connections between ServiceNow and other critical business systems. Furthermore, you will be tasked with maintaining our ServiceNow FedRAMP environment, ensuring its compliance with stringent security requirements and implementing necessary controls to safeguard sensitive data. In addition to these responsibilities, you will also develop scoped applications that integrate between ServiceNow and other enterprise business systems. This will involve designing and building custom applications that bridge the gap between ServiceNow and external platforms, facilitating data exchange and workflow automation. Your expertise will be essential in creating a cohesive and efficient technology ecosystem that supports our business operations and drives innovation. This position is an individual contributor role reporting to the Director, ITSM Strategy. Responsibility Manage and maintain ServiceNow instances in compliance with FedRAMP security requirements and standards Implement and enforce security controls, access management policies, and monitoring procedures to ensure data protection and confidentiality Develop and support the integration of 3rd party systems with ServiceNow Create and maintain API and data integrations between ServiceNow and other services Develop scoped applications that will utilize all of the ServiceNow's platform functionality Participate in creating and developing standards, best practices, support guidelines and procedures Work closely with security teams to remediate findings, implement security patches, and ensure timely resolution of security incidents Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BS degree in Computer Science, similar technical field of study or equivalent practical experience 5+ years of hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances Experience with ServiceNow architecture and key modules - Asset Management, Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, and Service Catalog/Service Portal Experience with Web technologies such as HTML, CSS, SOAP, JSON, XML and Web Services Experience with general purpose programming languages including Java, J2EE, PowerShell, JavaScript, SQL and JS Libraries and Framework Experience with both ITIL and ITSM disciplines Demonstrated use and management of APIs Knowledge of infrastructure services spanning servers, storage, network, security, and cloud Preferred Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile methodology Ability to effectively prioritize and execute Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Knowledge of AI and ML capabilities Hands on experience in implementing ITOM discovery Service Mapping Hands on experience with Employee Center Portal and Integrated Risk Management modules Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $114,200.00 - $177,100.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-PM3 #J-18808-Ljbffr
    $114.2k-177.1k yearly 2d ago
  • Engineering Business Operations Director

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is seeking an Engineering Business Operations Director to join the Engineering Business Services team. This role combines strategic leadership and hands-on analytical expertise, supporting the Product and Technology organization to enhance financial planning, operational excellence, and data-driven decision-making. Reporting to the Director of Engineering Business Services, the position will manage engineering budgeting processes, optimize cost management systems, and provide actionable insights to senior stakeholders while mentoring a small team of strategic sourcing managers. This position is an individual contributor role reporting to the Director, Engineering. Responsibility Lead the development and management of the engineering annual operating budget and multi-year financial plans Collaborate with engineering leadership to align divisional budgets with organizational priorities and strategic goals Provide detailed explanations of budget variances and trends, highlighting risks, opportunities, and actionable insights Design, develop, and maintain advanced dashboards and reports to track financial and operational metrics across engineering functions Summarize complex analytical findings into visually compelling presentations for senior leadership Monitor trends to identify areas for cost optimization and resource allocation improvements Enhance financial and budgeting systems to improve accuracy, efficiency, and transparency Implement standardized processes for collecting investment requests and evaluating ROI Provide training to engineering teams on budgeting systems and tools, ensuring alignment on best practices Partner with cross-functional teams, including engineering, finance, and product, to provide financial guidance and operational insights Lead initiatives to improve financial planning processes, including cost management and investment tracking Support strategic projects such as infrastructure cost optimization and cloud expense management Mentor a team of 2-3 strategic sourcing analysts, fostering a culture of collaboration, innovation, and accountability Encourage professional growth and development through coaching and continuous feedback Conduct research on industry benchmarks to inform decision-making and drive competitive advantage Support organizational goals through ad hoc analyses, presentations, and strategic projects Track and report progress toward divisional and company-wide strategic initiatives Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in engineering, accounting, finance, or a related field 12+ years of experience in financial planning, budgeting, or related roles, with a focus on engineering or technology-driven organizations Experience in cost analysis optimization, financial modeling, and strategic budget planning Experience with Excel, including complex formulas (e.g., Power Query, Power Pivot, XLOOKUP) Experience collaborating cross-functionally and communicating effectively with diverse stakeholders Experience managing competing priorities in a dynamic, fast-paced environment Preferred Strong analytical, research, and problem-solving skills with a keen attention to detail Master's degree in engineering, business, finance, or accounting. Extensive experience with annual operating planning and financial systems for SaaS or technology organizations Proficiency in Power BI, Tableau, or other data visualization tools Strong background in both on premise/datacenter cost management and cloud cost management Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $151,800.00 - $245,150.00 base salary Washington, New Jersey and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-CI1 #J-18808-Ljbffr
    $151.8k-245.2k yearly 4d ago
  • Technical Learning Director

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Technical Learning Director is responsible for building an innovative technical learning strategy to build the skills and capabilities required within our Technology Organization. This role focuses on enhancing the technical competencies and career growth of our employees through advanced training programs, digital learning platforms, and innovative curriculum design. A strong candidate will integrate in-depth technical knowledge with enthusiasm for adult learning principles, leadership development, and education solutions. You will be adept at working across the organization and company at all levels to drive sustainable change and impact. This position is an individual contributor role reporting to the VP, Learning and Organization Effectiveness. Responsibility Lead the strategy, design, and organizational-wide execution of a technical learning roadmap that focuses engineering lifecycle and aligns to a broader business, talent strategy, and organizational effectiveness efforts. Partner deeply with collaborators across Technology and Product organizations to build the required support and alignment for scalable and sustainable learning solutions. Consult with technical, product and HR leaders to support strategic efforts. Conduct comprehensive technical learning assessments to pinpoint opportunities for growth across learning, certification, and market trends. Develop and implement a comprehensive technical learning and leadership development strategy aligned with the organization's business goals. Identify emerging trends to proactively shape and deliver future training initiatives career development, technical skills development, certifications, and engineering management development. Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps. Partner with senior leaders to drive organizational performance, build high-performing teams, and handle large-scale changes. Leverage data and insights to drive continuous improvement of technical learning solutions and drive organizational success. Oversee the creation and maintenance of high-quality, scalable learning programs that address current and future technical skills requirements. Evaluate and partner with key team members to select learning technologies and platforms to enhance program delivery and learner engagement. Serve as an inspiring leader and advocate for technical learning, representing the organization at industry conferences, webinars, and networking events. Build relationships with external vendors, academic institutions, and industry guides to stay abreast of best practices and emerging technologies. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation.) Positions at Docusign are assigned a job designation of either In Office, Hybrid, or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or a related field. 15+ years of experience in learning and development, technical training, or a related area, with at least 3-5 years in a leadership or managerial role. Experience in developing and rolling out technical training programs in a complex environment. Preferred Master's degree. Strong understanding of current and emerging technologies (e.g., cloud computing, cybersecurity, data science, software development) and their business applications. Consistent track record of using digital learning technologies, learning management systems (LMS), and content authoring tools. Exceptional leadership skills with the ability to inspire, motivate, and develop a team. Excellent verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences. Strong project management skills with the ability to handle multiple priorities and projects simultaneously. Ability to analyze learning data and trends to inform strategic decisions. Creative problem-solver with a strategic approach and a commitment to continuous learning and improvement. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $171,500.00 - $277,025.00 base salary. This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region. Paid Parental Leave: take up to six months off with your child after birth, adoption, or foster care placement. Full Health Benefits Plans: options for 100% employer-paid and minimum employee contribution health plans from day one of employment. Retirement Plans: select retirement and pension programs with potential for employer contributions. Learning and Development: options for coaching, online courses, and education reimbursements. Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #J-18808-Ljbffr
    $171.5k-277k yearly 1d ago
  • Manager, Market Development Representative

    Docusign 4.4company rating

    Remote or Chicago, IL Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Sales Manager, Market Development will possess the ability to manage and motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The team Manager, Market Development will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. They will work with the Senior Manager of Market Development to increase efficiencies and processes within the department. This team Manager will mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to Docusign Account Executives. This position is a people manager role reporting to the Director, MDR. Responsibility Take ownership of the delivery of pipeline requirements for the supported region Demonstrate a set of demand generation activities to meet defined regional pipeline generation targets Partner with the recruitment team to hire and onboard new talent for the sales team Support and encourage the personal development plans for each team member Drive structured and consistent mentorship to the team (Sandler Sales Methodology) Ensure that the team is enabled on campaigns, promotions and messaging, both industry and competitive, to targeted industries, segments and accounts Engage your sales development team in relevant demand generation actions through consistent communication and results analysis Anticipate issues through reporting and data analysis, SFDC lead queue management Promote the best use of demand generation tools within sales teams and sharing standard processes between countries and teams [i.e. Outreach, Eloqua, SFDC] Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS degree or equivalent sales related experience 5+ years of management experience leading a software sales team in a quota carrying role Preferred Prior experience in the SaaS industry Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, and closing new business as well as and not limited to growing an existing install base Prior experience developing and maintaining business, sales, and vertical market plans as well as negotiating and closing complex deals Track record of building, coaching and enabling a rapidly growing team Strong verbal and written communication skills, including excellent reporting (CRM) and forecasting skills Driven, enthusiastic and hard-working nature Ability to form strong business relationships Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Illinois: $94,600.00 - $137,200.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $94.6k-137.2k yearly 5d ago
  • IT Internal Audit Sr. Manager

    Docusign 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As an IT Internal Audit Senior Manager, you will be excited about industry trends and emerging IT risk areas (e.g., Cybersecurity, Automation, Artificial Intelligence, Analytics), and you will use your skills to enthusiastically plan and lead IT audits and consulting engagements to help reduce risk and make valuable contributions for our business partners. You bring a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company. The overall Internal Audit department includes the Corporate SOX compliance program, ISO Audits, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, whistleblower investigations, and sales certifications. You will be responsible for planning, scoping, process managing, and completing Operational audits and advisory engagements in the IT space, as well as supporting other departmental activities as needed. This role will be a critical member of the audit leadership team and will be instrumental in building a cohesive Internal Audit department that spans geographies and time zones. This individual will have responsibility for overseeing, reviewing, and directing the work of others (i.e., internal professionals and external consultants) within a matrixed environment. This position is an individual contributor role reporting to the Vice President of Internal Audit. Responsibility Partner with peers and senior management to provide significant input into the IT Audit annual plan that is risk based and contemplates the company's organizational goals Set team goals and hold auditors, in house and consultants, accountable for the timely execution of high quality audits Use your impeccable judgment and understanding of context and nuance to identify and communicate interesting challenges, deliver impactful findings, and propose practical solutions Review draft audit findings, and ensure issues are appropriately vetted and constructed given the facts and circumstances Use your strengths in technology audit and cross functional collaboration to build relationships as a trusted risk and controls advisor with leaders across Technology Services, Information Security, Data Analytics, and Product Engineering Understand the business and engage with peers and other leaders across the organization to ensure that Audit is aware of changes in business activities and objectives Evaluate the adequacy of management's response and the proposed actions to be taken, and follow up on previously identified issues to determine the adequacy of progress and timeliness of corrective action plan Provide advisory and consulting services to the first and second line of defense on efforts that improve the control environment, reduce our risk posture, or mature our company's processes Coordinate with other risk management functions and external assessors to minimize duplication of effort Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations Monitor process and policy changes throughout an organization Create and maintain documentation and work papers in support of current controls, policies, standards, and procedures related to audits Support Docusign's other Internal Audit and compliance programs as needed (e.g., SOC, ISO SOX) Perform additional responsibilities and tasks as required and assigned Engage in limited travel to meet with stakeholders and team members, national and international travel, approximately 5-15% Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of related experience Bachelor's degree or higher in a relevant field Advanced experience with audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence Experience performing risk assessments and identifying key business and financial risks Relevant certification such as CFE, CIA, CIPP, CISA, CISM, CISSP, CITP, CPA, CRMA Preferred Previous Manager or Senior Manager experience in a Big 4 or public-accounting environment Strong understanding of relevant regulations and industry standards (e.g., COBIT, COSO, GDPR, SSAE 18/SOC) FedRAMP, NIST, ISO27001, PCI, SOC, SOX or other compliance engagement experience Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Passion for audit, information security, governance, risk, and compliance Strong project management competency Experience with projects involving coordinated efforts across large cross-functional teams Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $134,900.00 - $216,975.00 base salary Illinois and Colorado: $129,000.00 - $182,250.00 base salary Washington, New Jersey and New York (including NYC metro area): $129,000.00 - $190,550.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $134.9k-217k yearly 56d ago
  • Marketing Director, ABM

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Marketing Director for Top 10 Accounts will be responsible for driving the marketing strategy and execution for our organization's most strategic and high-value clients. This individual will collaborate closely with key partners, including sales, customer success, product marketing, regional marketing, experiential marketing, and executives, to deliver personalized, high-impact marketing programs designed to strengthen relationships and drive growth within the top 10 key accounts. The ideal candidate will have a consistent track record in 1:1 account-based marketing (ABM), strategic account management, and developing tailored marketing campaigns that align with client objectives. This role requires strong leadership, creativity, and a deep understanding of the customer journey. This position is an individual contributor role reporting to the Sr. Growth Marketing Director. Responsibility Identify the top 10 high-value accounts by collaborating closely with sales and leadership teams, and use criteria such as revenue potential, strategic alignment, and key performance metrics to target the most promising accounts. Work with sales, customer success, and leadership teams to understand each top account's unique business goals, challenges, and objectives, ensuring a tailored approach to marketing strategies. Partner with cross-functional teams-including sales, customer success, regional marketing, experiential marketing, and product marketing-to align marketing strategies with account priorities, opportunities, and growth potential. Develop and implement customized 1:1 marketing strategies for each top 10 account, aimed at enhancing customer engagement, nurturing long-term relationships, and driving revenue growth. Design and implement integrated marketing campaigns across various channels (e.g., content marketing, events, webinars, executive roundtables, EBCs, digital ads) to enhance engagement, deepen relationships, and secure long-term client success. Oversee the creation of tailored content, including case studies, videos, presentations, and other marketing collateral, ensuring it effectively showcases the company's capabilities and value proposition to each target account. Work with the events and EBC teams to plan and implement high-impact, seamless experiences that reinforce brand awareness, foster client relationships, and drive deeper client engagement. Manage budgets and timelines for all marketing initiatives, ensuring that campaigns are completed on time, within budget, and aligned with overall business objectives. Represent the marketing function in client meetings and events, reinforcing the company's value proposition and cultivating stronger relationships with key stakeholders at top accounts. Define and track key performance indicators to measure the effectiveness and return on investment of marketing initiatives, and use analytics tools to monitor success, provide actionable insights, and continuously optimize marketing strategies for top accounts. Update senior management and internal collaborators regularly on the status and effectiveness of marketing programs and key initiatives, providing insights to ensure continued alignment with business goals. Stay informed on industry trends, market dynamics, and competitive landscape to ensure the company remains a trusted, relevant partner. Conduct ongoing market research and competitive analysis to identify new opportunities and refine positioning strategies. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of experience in marketing. 3+ years in a senior or leadership role. Experience maintaining relationships with C-suite executives and senior decision-makers. Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Preferred Proven success in account-based marketing (ABM), strategic marketing, or enterprise-level marketing for high-value clients. Strong understanding of marketing technologies, including CRM platforms (e.g., Salesforce), marketing automation tools (e.g., Eloqua, Iterable), and analytics tools (e.g., Google Analytics, Tableau). Exceptional communication, presentation, and writing skills. Ability to manage multiple projects simultaneously and prioritize effectively. Strong leadership, team management, and mentoring abilities. Ability to work in a fast-paced, dynamic environment and thrive under pressure. Strong problem-solving and critical thinking skills. Proven ability to influence without direct authority and drive cross-functional collaboration. Master's degree. Experience working in technology. Certification in Digital Marketing, Account-Based Marketing, or related areas. Experience with project management and collaboration tools (e.g., Asana, Trello, Confluence, Jira). Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $134,900.00 - $216,975.00 base salary. Washington: $129,000.00 - $190,550.00 base salary. This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. #J-18808-Ljbffr
    $134.9k-217k yearly 6d ago
  • Corporate Counsel and Legal Quality Assurance

    Mango Languages 4.1company rating

    Mango Languages Job In Farmington Hills, MI

    About the Company: About the Role: Are you a senior legal professional with extensive experience in contract negotiation with a keen eye for detail? Does it excite you to be a part of a small, but powerful legal team with the task of mitigating risk and enabling growth? Do you like to work on a variety of things within your domain to keep your day interesting? Do you have the requisite skill-set and dynamic personality that enables you to perform the diverse set of activities that are required to take on this challenging yet rewarding position? Then you may be exactly the person we are looking for.Responsibilities: QA Contracts - Proofread, fact-check, and quality assure (QA) the contracting work of other members of the legal team to ensure consistent quality and all standards and guidelines of the company are being met QA RFPs - Proofread, fact-check and quality assure (QA) RFPs (Requests for proposals) to ensure accuracy, completeness, saleability, and proper submission Draft/Review/Negotiate Contracts - Review, draft and negotiate a variety of inbound and outbound commercial contracts consistent with the company's contracting standards including, but not limited to: master services agreements, software as a service agreements, licensing agreements, data privacy agreements, non-disclosure agreements, independent contractor agreements, statements of work, order forms, and purchase orders. Maintain Company Knowledge - Build and maintain knowledge of our contracting standards, product, and data privacy and security standards Complete Legal Projects - Identify and advance legal team projects and initiatives Evolve Legal Processes - Work closely with internal stakeholders to identify, incorporate, and initiate process improvements based on evolving contract and project demands. Evolve Templates & Playbooks - Contribute to the development, improvement and maintenance of contract templates, playbooks, and other internal legal guidance documents Maintain Legal Organizational Systems Provide Contract Trainings - Facilitate any necessary contract-based compliance training for Mango employees in order to keep the company in compliance with contractual terms. Maintain Compliance with Data Privacy Law - Identify and ensure compliance with GDPR, CCPA, FERPA, and other local, state, and federal data privacy laws Collaborate with external Legal Specialists Evening collaboration will be required to align with our C-level executives, who often work during these hours. Depending on your time zone, this may occur outside standard business hours. Qualifications: Law degree and bar certification in good standing from any US state Required Skills: At least 10 years of experience reviewing and negotiating commercial contracts (both inbound and outbound) At least 4 years of experience reviewing and negotiating request for proposal terms Experience reviewing and negotiating Data Privacy Agreements Proficient in using a MacBook Proficient in using Google Business Suite, and Adobe Acrobat Pro for the red lining commenting in comparison of legal contracts Preferred Skills: Knowledge of GDPR, CCPA, FERPA, and other local, state, and federal data privacy laws Experience with implementation of a data privacy and security framework (ISO 27001) A certification in the field of data privacy and/or security At Mango Languages we are a team of talented individuals passionate about transforming the language-learning space by building tools that will help people in classrooms, organizations, and households around the world learn a new language. Mango Languages is proud to be an Equal Employment Opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of a person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, height, weight, marital status, disability status, protected veteran status, or any other legally protected category. All employment decisions are made solely on the merit and capability of an individual applicant. At Mango Languages we maintain a drug-free workplace. We are committed to providing a safe and healthy work environment for all employees and ensuring compliance with applicable laws and regulations.
    $123k-171k yearly est. 60d+ ago
  • Lead Data Scientist

    Docusign 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do You will play a critical role in developing and implementing effective retention-driving strategies and optimizing customer success operations processes. You will work closely with the customer success leadership team to articulate value-delivery, improve CSM productivity, and enhance overall CSM performance. You will also help build the Data Science and Machine Learning Platform and Architecture, to support the Data Scientists to explore, evaluate, and mine new data sets for important information and insights into the execution and performance of our product and product engineering teams against company goals. This position is an individual contributor role reporting to the Director, Core Data Science. Responsibility Develop potential new methodologies using AI/ ML models to predict users behaviour Collaborate with the customer success leadership team to define and execute the post-sales strategy, including market segmentation, target account selection, and go-to-market approaches Conduct in-depth analysis of customer success data, market trends, and customer insights to identify improvements and value-driving activities Experience in applying different gen AI technique to derive actionable insights Partner with product teams to design, administer, and analyze the results of A/B and multivariate tests Leverage data to develop actionable analytical insights & present findings to senior management Evangelize models, frameworks, analysis, and insights with stakeholders and business partners Act with a sense of urgency and purpose, identify and resolve roadblocks, reach out to cross-functional team members to solicit input and/or assist when appropriate Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor or Master's degree in Physics, Mathematics, Statistics, Computer Science or related field 12+ years hands on experience in building data science applications and machine learning pipelines Experience with Python both for research and software development purposes Knowledge of common machine learning, deep learning and statistics frameworks and concepts including Large Language Models Experience with large data sets, distributed computing and cloud computing platforms Experience with relational databases (e.g., SQL) Ability to break down technical concepts into simple terms to present to diverse, technical, and non-technical audiences Experience in training and deploying machine learning models in production environments Experience using machine learning and deep learning algorithms like CatBoost, XGBoost, LGBM, Feed Forward Networks for classification, regression, clustering problems Experience with programming languages like Python, SQL, R etc Experience across the SAAS domain as a Data Scientist Preferred PhD in Statistics, Computer Science or Engineering with specialization in machine learning, AI or Statistics Experience of applying data science techniques to customer success organizations Experience in building experimentation and machine learning platform Experience with or knowledge of the software development lifecycle/agile methodology Experience with or knowledge of Github, JIRA/Confluence Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $171,500.00 - $277,025.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $171.5k-277k yearly 60d+ ago
  • Sales Strategy & Operations Analyst

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a Sales Strategy & Operations Analyst to drive pipeline analytics and operational efficiency within our Sales organization. The ideal candidate has a strong analytical approach, experience working in sales operations, and familiarity with sales and marketing KPIs. The ideal candidate has Sales Operations experience with a proven ability to deliver insights that influence business outcomes. You'll collaborate across teams to own rhythm of business views, build dashboards for partners, build executive-level content, and support pipeline management through data-driven recommendations. This position is an individual contributor role reporting to the Director, Sales Operations. Responsibility * Query, extract, and analyze datasets from systems like Snowflake and Tableau to evaluate sales performance and pipeline health * Derive actionable insights from complex data and present findings to collaborators * Build scalable solutions so teams have easy access to insights and performance * Build content and decks for division and executive pipeline councils, focusing on critical pipeline metrics, trends, and key insights * Monitor and report on pipeline metrics to ensure alignment with business goals * Assist with weekly pipeline views for forecast calls and readouts * Build and refresh content for division pipeline councils * Partner with Sales, Partner and Marketing Operations and leadership to define KPIs, improve performance and track outcomes * Refine and build operational models to support annual planning and target setting for different teams * Maintain planning models throughout the year * Deliver data-driven insights in executive-level presentations and dashboards Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * 2+ years of experience in Sales Strategy, Sales Operations, or a related field * Experience with SQL, Excel modeling, and BI tools such as Tableau, Looker, or Power BI * Experience with performance indicators for sales, marketing, and pipeline management * Experience analyzing large datasets and transforming them into actionable business insights * Experience creating and delivering executive-level decks with a focus on storytelling and data visualization * Experience with sales and marketing metrics, pipeline management, and forecasting processes * Experience identifying and implementing operational efficiencies to optimize sales and marketing workflows * Bachelor's degree or equivalent experience in Business, Economics, Data Analytics, or a related field Preferred * 2+ years of experience in Sales Strategy, Sales Operations, or a related field in SaaS or technology industries * Experience with Snowflake * Experience in SaaS, B2B sales operations, or high-growth startups * Familiarity with CRM systems (e.g., Salesforce) and sales analytics tools * Strong project management skills with the ability to balance multiple priorities effectively Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $94,000.00 - $136,600.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-AT1
    $94k-136.6k yearly 49d ago
  • Digital Experience Designer

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is seeking a Digital Experience Designer to lead New Revenue projects and experimentation across marketing and commerce platforms. In this role, you will blend our brand identity with quantitative and qualitative data and other insights to create and implement world-class experiences for visitors and customers. You'll work rapidly and iteratively to design features and flows, then test these concepts. Working closely with Product Managers, Engineers, and Program Management across departments, you'll deliver high-quality work that drives business results. You'll be directly involved in crafting enhanced customer experiences across all of Docusign's digital touchpoints. This position is an individual contributor role reporting to the Senior Creative Director. Responsibility * Design seamless digital marketing and commerce experiences for Docusign visitors and customers * Contribute to our design vision across worldwide Docusign digital properties * Deliver wireframes, journey maps, visual designs, and prototypes * Use quantitative and qualitative data, along with other insights, to drive innovation and quick iteration * Partner closely with researchers and data scientists to help identify experiment opportunities * Strong communication and collaboration skills to drive design in a cross-functional environment * Contribute to the development and implementation of Docusign's design system as it applies to all digital touchpoints * Keep up-to-date with digital technology, proposing new technologies and sharing this knowledge with the rest of the team Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * 5+ years of experience specializing in experience design for the web * Experience with current web standards for desktop and mobile Preferred * Strong UX, visual, and product design skills * Demonstrate solid understanding of UX/UI and responsive design * Functional knowledge of Sketch, Figma, and other design tools * Ability to work cross-functionally with multiple stakeholders and bring out the best in the design team * Cursory understanding and interest in design systems * Can prototype animations, interactions, and hover states * Experience working with CMS-driven websites * Comfort collaborating with Engineering and Product Management, and determining tradeoff options * Comfortable drafting some copy such as headlines Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $122,300.00 - $190,650.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-DS2
    $122.3k-190.7k yearly 6d ago
  • Senior Database Administrator

    Docusign 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Senior Database Administrator at Docusign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five 9s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24/7. We are pushing the boundaries of what's possible with SQL server and this position will push your SQL skills to the next level. This position is an individual contributor role reporting to the Senior Database Manager. Responsibility Provide database monitoring and support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups and SQL Server replication by troubleshooting issues as they occur, working with the Operations Team during incidents, resolving problems quickly and to a high standard Maintain database performance by identifying and resolving production and application development problems, calculating optimum parameter values, evaluating new release code, answering developer questions and advising on code changes Develop and configure database solutions by configuring new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements Patch servers to meet audit requirements using automation Ensure all database systems meet RPO & RTO policies Participate in CIS, ISO, STIG, PCI & IRAP information security compliance work as needed Work with the Engineering Team to design and optimize coding solutions Work with the Operations Team to manage, install and configure servers in multiple data centers around the world Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Participate in an On-Call rotation Create automation to simplify routine tasks and add guard rails around common work Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years' experience with Microsoft SQL Server 3+ years' with SQL 2017 3+ years' experience with SQL 2019 Experience administering and troubleshooting AlwaysOn availability groups and WSFC's Experience configuring and troubleshooting other HA technologies including replication Experience in performance tuning slow running queries to reduce resource usage Experience in recommending best practice designs for coding changes Preferred Experience with SQL 2022 Strong database production support experience and efficient handling of incidents Proven ability in troubleshooting, problem solving and issue analysis Understanding of server setup and configuration for optimal resource usage Good understanding of database design concepts and impact on systems Ability to work closely with engineers to resolve issues and improve systems Strong team player who enjoys working in a collaborative environment Self-motivated and able to work independently Excellent written and verbal communication skills In depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategies Experience in setup, configuration and maintenance of Azure Managed Instances, SQL Server on Azure VM's Azure SQL Database Ability to work in an environment with a mix of on-prem and Cloud solutions Experience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issues Strong understanding of database theories, principles, and best practices High level knowledge of Windows and Windows security and how they affect SQL Server Knowledge of PowerShell scripting and automation Experience working in a global team environment with colleagues around the world Familiar with Google suite Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $151,800.00 - $245,150.00 base salary Illinois and Colorado: $145,800.00 - $205,950.00 base salary Washington, New Jersey and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $151.8k-245.2k yearly 10d ago
  • Employee & Executive Communications Director

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Director of Employee and Executive Communications, you'll be responsible for leading the communications practice for Docusign's Chief Revenue Officer. In this role, you'll be responsible for building a best-in-class employee communications function to support Docusign's Sales and Partnerships team, including end-to-end ownership and execution of the content for the annual Sales Kick-Off. You will also manage executive communications for Docusign's Chief Revenue Officer, including the development, vetting, and execution of proactive strategies for media interviews, speaking opportunities, executive social media presence and other thought leadership content that advance Docusign's business goals. You will manage, develop and execute on an employee communications strategy for the Sales and Partnerships organization to generate excitement and drive strategic alignment for Docusign's next chapter as the Intelligent Agreement Management company. You'll manage communications that help keep those groups informed, manage in partnership with marketing and customer success counterparts and customer communications, and contribute to the wider communications team. As part of this work, you will work collaboratively with other team members and stakeholders to drive and execute communications for the go-to-market team. In this role, you'll work closely with business partners and members of our executive team to determine business goals and derive communications goals, strategy and tactics both company-wide, and for the Sales and Partnerships organizations. You'll be an active member of the global Communications team, sharing back strategic insight and needs from the Sales and Partnerships business. This role requires a communications professional who loves to dig into all aspects of the work. You'll need to be able to seek out information to support business goals, distill what you've found, create communications strategies, draft narratives and plans, and then execute. To succeed, you'll be proactive, organized, and able to thrive in a matrixed environment. You are creative, have top-notch writing skills, but you love a good edit. You enjoy the challenge a tight deadline brings and have the wit and scrappiness to meet it. You love to get into the weeds and help employees learn and thrive. You are flexible in the face of change. You get joy from growing an enterprise that helps businesses and people be successful. You bring top-tier emotional intelligence and a sense of humor to all you do. This position is an individual contributor role reporting to the Sr. Director, Corporate Communications. Responsibility * Be the driver of employee communications and executive communications efforts for the Docusign Sales and Partnerships team, meeting the bar set by the Global Communications team * Create employee communications strategies and execute on those plans for the Docusign Sales and Partnerships team * Manage and execute Sales and Partnerships-specific events, including the Global Sales Kick-Off * Create executive communications strategies for the Chief Revenue Officer that support Docusign business goals and stakeholder interests, including preliminary spokesperson evaluation, media landscape survey and peer executive evaluations, and execute on media, speaking and thought leadership plans in coordination with the broader Corporate Communications team * Plan, develop and execute regular thought leadership material on behalf of the Chief Revenue Officer, including via LinkedIn and appropriate social channels, speaking opportunities, media engagement and other channels * Manage regular internal communications channels and events including Sales and Partnerships town halls, announcement Slack channels and more * Provide strategic counsel to the Chief Revenue Officer to ensure our Sales and Partnerships teams have the information they need to execute on our business goals * Be an expert in leveraging internal communications tactics to foster community, drive engagement, and help business units achieve business goals * Work cross-functionally with key stakeholders to execute proactive and reactive internal communications programs that strengthen Docusign's community and help our employees do their best work * Devise necessary communications narratives, campaigns, and materials * Manage relevant go-to-market communications colleagues and processes Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * 12+ years of communications experience at major corporations * 8+ years helping drive employee communications * BS/BA degree or equivalent Preferred * Experience at public companies * Experience working with global teams in technology or enterprise settings * Excellent cross-functional communication experience; proven experience thriving in a matrixed environment * Strong ability to advocate and influence at any level: from executives to peers to working teams * Strong management experience * Strong copywriting and editing skills, with the ability to articulate complex issues in a clear and concise manner * Excellent written and verbal communication skills with proven ability to draft narratives and messaging that differentiates companies * Flexibility and a bias to action * An excitement to dig into the work personally, as this is a lean and nimble team * High emotional intelligence * A sense of humor Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $122,300.00 - $190,650.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid
    $122.3k-190.7k yearly 4d ago
  • In-House Legal Intern

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is seeking an experienced and enthusiastic intern to work with its in-house legal team. The intern will have exposure to attorneys and projects in each of the major practice areas of the legal department. Projects relating to Product, Marketing, IP, Data and Privacy will include fundamental issues relating to foundational topics such as e-signature legality, artificial intelligence, contract lifecycle management, best practices in legal tech and operations, marketing and public relations topics, product and public sector compliance issues, and cutting-edge intellectual property, data governance, and privacy and information security issues. Intern also will have opportunities to do technology-related transactional work. Projects relating to Corporate, securities, employment and litigation will include securities regulation, SEC filings, '33/'34 Act matters, corporate development (M&A, investments), employment law and compliance matters. Projects relating to Global commercial contracts will include research, contributing to forms development, playbooks and process enhancements, and opportunities to participate in a range of SaaS software contract negotiations. We are a highly collaborative legal team, so the intern will have the opportunity to work on a variety of projects across functional areas, with an opportunity to tailor the experience to align with the intern's interests, skills and background. This paid internship is for Summer 2025. This position is an individual contributor role reporting to Deputy General Counsel, Growth & Trust. Responsibility * Conduct legal research on important company topics * Project manage tasks and projects * Work on current and next generation legal technologies Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * Candidate must be a full-time law student at an ABA-accredited law school * This role is not eligible for CPT, OPT or sponsorship now or in the future Preferred * Talent for thinking outside of the box in researching legal issues * Experience in the tech industry or previous experience in a corporate legal department * Able to manage multiple projects in a fast-paced environment * Project management skills * Interest and willingness to embrace new technologies to help further operationalize team processes * Passion for tackling issues of first impression and/or foundational legal issues Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $38.00/hour - $47.00/hour Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid
    $38-47 hourly 26d ago
  • Cloud Business Operations Director

    Docusign 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a dynamic Cloud Business Operations Director to lead cloud cost management initiatives and optimize cloud spending. In this role, you will collaborate with internal stakeholders to monitor, analyze, and forecast cloud usage, ensuring efficient resource allocation and adherence to budgetary goals. The ideal candidate will possess a strong analytical mindset, a deep understanding of cloud platforms, and the ability to manage cross-functional projects to achieve cost savings. This position is an individual contributor role reporting to the Director, Engineering. Responsibility Monitor and analyze cloud usage across platforms such as AWS, Azure, GCP, and private cloud environments Identify cost-saving opportunities through Reserved Instances (RIs), Savings Plans, right-sizing, and efficient usage patterns Create and maintain detailed cost reports and dashboards, providing actionable insights to partners Work with cloud architects and engineering teams to implement optimization strategies Lead and manage cloud cost optimization initiatives from conception to completion, ensuring they are delivered on time and within budget Coordinate with cross-functional teams including finance, engineering, and procurement to align project goals Develop project plans, timelines, and resource allocations to meet objectives Monitor and report on project progress, addressing risks and issues as they arise Collaborate with finance teams and engineering organizations to forecast cloud spend and align with organizational budgets Establish and maintain cost allocation models for different business units or teams Support the annual operating plan (AOP) by providing accurate cloud cost forecasts and insights Develop and enforce cloud cost governance policies, ensuring compliance with financial and operational controls Establish tagging and cost allocation best practices to enable better tracking and reporting of cloud costs Educate partners on cloud cost management best practices, promoting cost-conscious culture within the organization Build and maintain custom dashboards and reports using cloud-native tools (e.g., AWS Cost Explorer, Azure Cost Management) or third-party cost management solutions Provide regular updates to leadership on cloud cost trends, risks, and savings opportunities Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Finance, Business Administration, Information Technology, or related field. Master's degree or relevant certifications (e.g., FinOps, PMP, or cloud certifications) 12+ years of experience in cloud cost management, financial analysis, or related roles Experience with cloud platforms such as AWS, Azure, and GCP Experience with project management Preferred Experience leading cross-functional initiatives in a cloud environment Experience with cloud-native tools like AWS Trusted Advisor, Azure Advisor, or third-party cost management platforms FinOps certification or experience with financial operations in a cloud environment Familiarity with Agile methodologies and tools like Jira for project management Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $151,800.00 - $245,150.00 base salary Washington, New Jersey and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $151.8k-245.2k yearly 60d+ ago
  • Principal Software Engineer

    Docusign 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a highly skilled Principal Software Engineer to join our Cloud Engineering team. The team is responsible for designing, developing and operating the platform on which all Docusign applications will be deployed. The platform allows application code to be deployed globally on a Kubernetes substrate or virtual machines. It also supports a growing number of storage types (SQL, NoSql, Cassandra, Mongo etc.), and built-in connectivity across a global service footprint. Our goal is to provide an end to end experience to all developers that makes it easy for them to develop microservices, deploy them safely to multiple data centers around the world and operate them with minimal disruption. We provide the CI/CD pipeline as well as the guardrails to ensure that application is secure and complies with industry standards such as FedRamp, ISO, PCI, SOC2 etc. This position is an individual contributor role reporting to the Senior Director, Engineering. Responsibility Lead the design, development, and maintenance of a scalable, highly available and global application runtime platform Define and implement best practices for provisioning compute, storage and networking components across multiple data centers Drive technical strategy and roadmap for platform infrastructure, identifying opportunities for innovation and improvement Mentor and guide engineers on the team, fostering a culture of continuous learning, knowledge sharing, and technical excellence Monitor, troubleshoot, and optimize infrastructure systems, proactively identifying and addressing performance bottlenecks and scalability challenges Ensure platform security and compliance by implementing rigorous standards and collaborating with security teams to address vulnerabilities Advocate for and implement DevOps principles, promoting a culture of automation, resilience, and high-quality software delivery across the engineering organization Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 15+ years of professional experience in software engineering, with a strong background in distributed systems and cloud computing Experience in programming languages such as C#, Java, Go, or similar, with experience in building developer tools and automation frameworks Experience with Kubernetes, microservices, storage systems, databases, firewalls, networking and data platforms Experience implementing DevOps practices and tools, including monitoring, logging, and alerting, with a focus on reliability and resilience. Understanding of CI/CD pipelines (e.g., Azure DevOps, GitHub Actions), containerization (e.g., Docker, Kubernetes), and infrastructure as code (e.g., Terraform, Ansible) Experience with security best practices and compliance standards for infrastructure and application deployment Demonstrated ability to leverage telemetry data to drive insights, develop actionable improvements, and create innovative metrics that enhance system observability, performance monitoring, and proactive issue detection Preferred Excellent problem-solving skills, with the ability to troubleshoot complex systems and collaborate effectively in a fast-paced environment Strong communication and mentoring abilities, with a track record of leading technical projects and guiding junior engineers Deep experience with Azure cloud computing and working knowledge of AWS and GCP Experience leading migrations of applications from private data center to public cloud infrastructure Experience with on-call rotations, demonstrating the ability to effectively troubleshoot and resolve critical production issues under pressure, ensuring system stability and minimal downtime Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $195,500.00 - $315,775.00 base salary Washington, New Jersey and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
    $195.5k-315.8k yearly 56d ago
  • Senior Technical Program Manager

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are looking for a dynamic and effective Senior Program Manager to lead high impact programs to deliver business value as part of the Product and Technology Program Management team. The Senior Program Manager will be responsible for driving Docusign's evolution of CLM (contract lifecycle Management) across Docusign's Development organization. In order to be successful in this role, you'll excel at influencing without authority, dealing with ambiguity, capable of operating at all levels, and are able to understand technical details quickly. You will possess a strong attention to detail, a reputation as someone who focuses on the customer, brings simplified solutions to complex problems in a technical environment, and does what they say they will do. You must be comfortable operating in a fluid, agile, and team-oriented environment; bringing order to chaos. This position is an individual contributor role reporting to the Director, Program Management. Responsibility * Drive alignment to and execution of high stakes cross-functional initiatives and programs * Oversee end-to-end program execution across teams and groups, including risk management, communication, issue, conflict resolution and dependency management * Collaborate with responsible partners to proactively identify, communicate, manage and mitigate program risks * Organize and lead cadence-based stakeholders or leadership meetings, tracking actions, providing timely communication of program status, schedule, risks, and blockers * Drive process improvements and leverage metrics to improve transparency, overall team performance and efficiency * Partner with cross-functional partners to deliver business value in a timely manner while maintaining a high level of quality and transparency Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * 8+ years of leading large scale, complex, cross-functional global programs * Bachelors or Master's in Computer Science, Information Systems, Engineering or equivalent * Experience in developing clear program strategies and high-level program plans * Experience building strong cross-team relationships and partnerships * Experience curating program metrics and creating dashboards or scorecards for overall project health and progress * Excellent written, verbal communication, and interpersonal skills Preferred * Strong business acumen and technical background with the ability to quickly understand and communicate technical and product concepts and challenges across wide-ranging audiences * Strong organizational skills with ability to deal with ambiguity, multitask and work independently in a fast-paced, ever-changing environment * Ability to synthesize data from various streams and present in a digestible bite size manner to upper management and execution teams * Experience in CLM * Experience driving cloud migration program * Strong and innovative approach to problem solving and delivering solutions * Strong negotiation skills with cross-functional teams * Skilled at dealing with ambiguity in a rapidly growing and changing environment * Ability to develop strong cross-team relationships and partnerships in a matrixed environment with multiple stakeholders Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $134,900.00 - $216,975.00 base salary Washington, New Jersey and New York (including NYC metro area): $129,000.00 - $190,550.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-MB5
    $134.9k-217k yearly 60d+ ago
  • Enterprise Market Development Representative

    Docusign, Inc. 4.4company rating

    Remote or San Francisco, CA Job

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign's product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This position is an individual contributor role reporting to the Sr. Manager, Enterprise MDR. Responsibility * Make outbound calls to prospects who reside in one of Docusign's core vertical markets, offering tailored solutions to solve and improve business process problems * Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticals * Use CRM strategically to record information and identify further opportunities in your assigned territory * Work closely with marketing to create email and LinkedIn campaigns to increase company and personal brand awareness Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * BA/BS degree or equivalent sales related experience * 1+ year of experience in a client or customer facing role Preferred * Prior experience in the SaaS industry * Driven, enthusiastic and hard-working nature * Ability to form strong business relationships * Excellent verbal and written communication skills Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $24.57/hour - $33.97/hour This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid
    $24.6-34 hourly 4d ago

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