Network Technician jobs at ManpowerGroup

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Hybrid: Dallas, TX Server Ops: Install, patch, and administer Alation platform (upgrades, backups, HA/DR). Linux/Unix: Expert management via Unix shell (SSH); service and process control. Azure: Manage VM hosting, network security, and resource optimization in Azure. Configuration: Utilize Alation administrative utilities (e.g., alation_conf). Governance: Configure and enable end-to-end data governance features (MDE, QLI, Policy Center). Security: Implement and maintain SSO and granular access control. Alation Data Catalog Sever Management, Connector Configuration and Testing Importing the technical metadata for various sources Setup of users, groups, notification services etc. in Alation Other technical activities in Alation towards Alation adoption by BUs Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $145,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Fractal Doesn't offer any sponsorship at this time.

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Job Title: Alation Server Administrator Location: Dallas, TX (Hybrid) Employment Type: Full-time Salary Range: $120,000 - $145,000 + Bonus + Benefits Visa Status: We cannot sponsor at this time Role Overview We are seeking an experienced Alation Server Administrator to manage and optimize the Alation Data Catalog platform. This role involves server operations, configuration, and governance setup to support enterprise-wide data governance initiatives. Key Responsibilities Server Operations: Install, patch, and administer the Alation platform, including upgrades, backups, and HA/DR configurations. Linux/Unix Expertise: Manage systems via Unix shell (SSH), including service and process control. Azure Management: Oversee VM hosting, network security, and resource optimization in Azure. Configuration: Utilize Alation administrative utilities (e.g., alation_conf) for platform setup and tuning. Governance Enablement: Configure and enable end-to-end data governance features such as MDE, QLI, and Policy Center. Security: Implement and maintain SSO and granular access control. Data Catalog Management: Administer Alation Data Catalog server, configure connectors, and perform testing. Metadata Management: Import technical metadata from various sources. User Setup: Configure users, groups, and notification services in Alation. Support technical activities to drive Alation adoption across Business Units (BUs). Required Qualifications Local to Dallas, TX (Hybrid work model). Proven experience in Alation platform administration. Strong background in Linux/Unix system management and Azure cloud operations. Familiarity with data governance frameworks and Alation features. Excellent troubleshooting and problem-solving skills. Compensation & Benefits Competitive salary: $120k-$145k. Bonus and comprehensive benefits package. Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $140,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Planet Technology has partnered with a State College, PA firm to locate a Network Adminstrator with experience in Telecom for a contract-to-hire role. Please note, this is 100% onsite. Key Responsibilities Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment. Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions. Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments. Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation. Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards. Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience. Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability. Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards. Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes. Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents. Key Responsibilities Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment. Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions. Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments. Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation. Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards. Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience. Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability. Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards. Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes. Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents. Interested candidates can apply by clicking on the link.

first PRO360 is seeking an HRIS Administrator for a 1-3 month contract to assist with a software implementation. **NO C2C candidates** Only LOCAL candidates will be considered. Scope: Company is transitioning from UKG to Workday. We need to ensure data and documentation are properly loaded into Workday. The ideal candidate will have basic HRIS experience, as well as someone who has general systems and technical experience with Workday. Location: Atlanta GA (Buckhead area) In office: Mon, Tues, Thurs (2 remote days)

Our client is seeking to hire a Workstation Server Administrator for a long-term contract position in Columbia SC! You will work on a team that is focused on implementing innovative solutions by leveraging automation and creating no-touch systems. This team manages both local and remote services, including Citrix, VDI, VPN, Intune, network printers, and physical workstations, handle global management for PC and Citrix configurations to ensure devices function efficiently, securely, and in line with company standards. This is a hybrid position in Columbia SC. Candidates need to be local or within a comfortable commuting distance and able to work onsite in the office in Columbia, SC 4-5 days per week. US Authorized Worker Required. No C2C or 3rd party candidates, please. What you will do in this role: Maintain workstation/server infrastructure standards. Deploy infrastructure software to clients. Monitor devices for deviation and address issues promptly and appropriately. Administer and maintain tools for software delivery and remote management. Attend daily standups and discuss what was accomplished yesterday, task for the day, and roadblocks. Review Azure Boards daily for incoming work or issues for the day. Work on any image build updates that as needed. Provide technical guidance, troubleshooting, technical support for the image build process as needed to Workstation Support teams. Configure, update, and document build standards as needed for successful image builds for all WSS sites each month leveraging Sysprep process and Microsoft Deployment Toolkit (MDT) or Intune with Autopilot. Document and maintain hardware seed units in the imaging lab and leverage them for testing as needed. Attend weekly Workstation Hardware Evaluation team meetings. Document configurations and standards with assistance of technology owner so that workstation support teams can reference similar issues and improve resolution time. May perform administrative tasks such as reporting, ordering replacement parts, and tracking status/inventory of items in the imaging lab. Keeps apprised of new technologies related to workstation imaging process and Windows Operating System roadmaps. Research and keeps abreast of current hardware standards and stay current with hardware performance testing tools. Requirements: Bachelors Degree in Computer Science, IT or related degree OR additional years of working experience 2 years of application, workstation, server and/or application support experience to include software and hardware troubleshooting. A+ Certification OR higher-level CompTIA certification is Required. High technical knowledge Microsoft Windows OS High technical depth of PC hardware and troubleshooting knowledge. Printer hardware and troubleshooting knowledge. Preferred Skills: PowerShell or some scripting knowledge. Some concept of automation. Documentation and technical writing skills. Some concept of software and image deployment tools (MDT, SCCM/ECD, Intune, Big Fix) Core Technology Solutions is an Equal Opportunity Employer and offers a variety of employment opportunities and benefits. Please check out our website for additional opportunities. Ask about our Employee Referral Program! We offer fees for any placement of referred candidates. Please inquire about details.

Seeking to hire a Network Analyst with experience using Palo Alto and F5 for a long term assignment with our client, one of the largest IT employers in SC! **This is a hybrid (3 days/week onsite and as needed) position in Columbia SC. Candidate should be local to Columbia or within a commutable distance (Greenville, Aiken, Charlotte, Augusta, etc) ** Government Clearance required. US Citizen Work Status required. What you will do in this role: Responsible for implementing security remediations, managing network migrations, and providing network support for new business applications. Define network structures, leveraging automation, utilizing Cisco ACI for next-generation networking, and supporting disaster recovery efforts. Required Education/Experience: Bachelors in Computer Science, Information Technology or related field OR additional years of working experience. 6 years of network or other job related experience. Palo Alto Firewall, F5 Nice to have skills: Cisco ACI, Ansible, GitHub Core Technology Solutions is an Equal Opportunity Employer and offers a variety of employment opportunities and benefits. Please check out our website for additional opportunities. Ask about our Employee Referral Program! We offer fees for any placement of referred candidates. Please inquire about details.

```html About the Company Seeking an experienced Computer Network Support Specialist to join our customer's Information Technology team. This is a critical IT role supporting enterprise users, infrastructure, and technical operations. The ideal candidate will have strong troubleshooting skills, experience in fast-paced environments, and the ability to serve as an escalation point for complex issues. About the Role This role involves providing advanced support for various IT systems and ensuring smooth technical operations. Responsibilities Provide advanced support for desktops, laptops, mobile devices, software, and network systems. Serve as an escalation resource for complex technical problems, including hardware and network troubleshooting. Monitor, maintain, and improve IT systems including servers, network devices, and communications infrastructure. Install, configure, and support network cabling, including Ethernet and fiber optics. Participate in IT projects such as system upgrades, migrations, and security initiatives. Assist with backups, disaster recovery procedures, and IT asset management. Respond to help-desk tickets and provide exceptional customer service to internal users. Document technical procedures, troubleshooting steps, and process improvements. Maintain security standards through patching, updates, and best practices. Participate in on-call rotation and support occasional after-hours maintenance or emergency needs. Qualifications 3+ years of experience in IT support within an enterprise or multi-site environment. Strong knowledge of Windows OS, networking fundamentals, and troubleshooting methodologies. Experience supporting mobile devices, printers, peripherals, and remote users. Ability to diagnose recurring issues and perform root cause analysis. Strong communication and customer service skills. Ability to work independently as well as part of a team in a fast-paced setting. Required Skills Strong troubleshooting skills. Experience in fast-paced environments. Ability to serve as an escalation point for complex issues. Preferred Skills CompTIA A+, Network+, or Security+. Microsoft Certified Desktop Support Technician (MCDST). CCNA or equivalent networking certification. ITIL Foundation. Experience with Microsoft 365 or cloud-based systems. On-site role with interaction across multiple departments. Must be able to lift up to 40 lbs when handling IT equipment. Ability to work in server rooms, wiring closets, and similar environments. Reliable transportation required. ```

About the Role & The Mission Join the Technology Services Division of a major government agency (Confidential Client) responsible for maintaining and securing the state's critical communications infrastructure. This role involves working within a large state agency to deploy, maintain, and secure a communications network for over 60 agency sites, as well as managing the secure communications tunnels between the State Data Center and 46 independent county governments. We are seeking a proactive and technically proficient Network Administrator - Consultant to play a key role in the agency's data and application migration to its Azure Cloud tenant. This position requires a self-starter who can work effectively with various cross-functional teams (Security, Network Services, End User Support). Key Responsibilities (Daily Duties) Cloud & Virtualization: Support the migration of data and application services to the Agency's Microsoft Azure cloud tenant and assist in the administration of the virtual environment. Active Directory & Security: Administer and maintain Microsoft Active Directory and manage user/group security policies (GPO) to ensure secure network access and authentication. Infrastructure Support: Deploy, maintain, and secure the communications network infrastructure for all agency sites and county government tunnels. System Maintenance: Perform system upgrades, patching, security enhancements, and disaster recovery testing. Monitoring & Troubleshooting: Utilize tools like Solarwinds for system data collection and troubleshooting, and provide technical guidance to cross-functional teams. Off-Hours Work: Must be willing to work off-hours and weekends for scheduled maintenance and support. Required Core Technical Skills Cloud & Virtualization: 2-4 years of experience with Azure Cloud and Virtualization; Microsoft 365, Office 365. Directory Services: 2-4 years of experience with MS Active Directory (User and group management, authentication, and security policies like GPO). Scripting: 2-4 years of experience in PowerShell. Mail/Security: 3+ years of experience with Proofpoint or similar email security solutions. Networking: Datacenter and network infrastructure experience, including managing communication tunnels and secure access. Preferred Skills Familiarity with open-source frameworks such as ASP.Net. Familiarity with scripting/database languages such as JavaScript, HTML5, and SQL Server. Soft Skills Ability to communicate effectively (oral and written) with technical, non-technical staff, and customers/stakeholders. Clear documentation and reporting skills. Experience working with cross-functional teams (Security, Network Services, End User Support).

Our client is seeking a Network Operations Analyst to join their team! This position is located in Blue Ash, Ohio. Use experience and knowledge of WAN, LAN, and WLAN infrastructure to triage, diagnose, and remediate wireless infrastructure incidents Serve as a technical subject matter expert for customer-facing network environments and operations Leverage knowledge of WAN routing protocols and devices, as well as LAN switching protocols and devices, to triage, diagnose, and remediate network alerts while meeting availability and mean-time-to-repair service-level goals Provide first- and second-level network operations support for all WAN, LAN, and wireless-related incidents Triage and remediate VSAT, cellular, wired, and wireless WAN/LAN incidents Recognize high-priority incidents and escalate them appropriately to Level 3 support teams Facilitate critical network incident conference calls and provide assistance during major events Create and review network device and system change procedures and documentation Perform proactive maintenance on routers, switches, wireless access points, and other network hardware Provide implementation support for new network devices Utilize tools such as ServiceNow, WhatUp Gold, and network platforms such as Arista or Aruba Assist with standard network requests, including support for new site installations and setup Desired Skills/Experience: 3+ years of experience working with network technologies 3+ years of experience with Wi-Fi and wireless infrastructures Strong knowledge of network routing and switching protocols Strong customer service skills Experience troubleshooting routers and Hewlett-Packard switches is a plus Familiarity and experience with SD-WAN platforms Experience with Extreme Networks wireless access points is a plus Highly motivated and service-oriented Able to work independently with minimal supervision Able to work collaboratively within a team environment Excellent organizational, multitasking, and teamwork skills Experience with network monitoring tools is a plus Desire to learn new technologies and stay current with technical skills Strong verbal and written communication skills Willingness to work night and weekend shifts as required Experience with SD-WAN platforms strongly preferred Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $28.00 and $35.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

first PRO is seeking a hands-on Network Engineer to join a major enterprise network modernization initiative. This is a unique opportunity to work in a Cisco-centric environment and take ownership of large-scale network upgrades, design improvements, and operational support across data center, campus, and branch networks. What You'll Do: Lead hands-on hardware upgrades for Cisco Catalyst switches (2960, 9200), Nexus core devices, and ISR routers Perform ASA to Firepower (FTD) firewall migrations and ongoing firewall administration Configure and troubleshoot routing protocols such as BGP, OSPF, and static routes Execute cutovers, stacking, racking, cabling, and other on-site network tasks Support the SCADA network and remote site connectivity Analyze complex network issues and provide clear, actionable solutions Develop, maintain, and improve network documentation, runbooks, and topology maps Simplify and optimize legacy configurations to modernize network operations What We're Looking For: Expert-level Cisco skills across Catalyst, Nexus, ISR routers, and ASA/FTD platforms Experience with enterprise core and data center networks Ability to troubleshoot independently without relying heavily on TAC Proactive, ownership-driven, and engaged in network design conversations Excellent communication skills and strong documentation habits Hands-on field experience and the ability to respond to on-site issues when required Why This Role Is Exciting: Be part of a full network refresh: switches, routers, firewalls, and Nexus core replacement Opportunity to influence network design decisions from day one Work on data center modernization and SCADA network improvements This is a high-impact, hands-on role for a Cisco engineer who enjoys both engineering and operational challenges. If you thrive in fast-paced modernization projects and want to make a tangible impact, this is the role for you.

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

Waltham, MA - 3 Days Onsite Employment Type: 6+ Month Contract-to-Hire Industry: Financial Services We are seeking an experienced Infrastructure & Network Engineer to support and maintain enterprise systems in a dynamic, high-availability environment. This role blends hands-on network operations, systems administration, and incident response. The ideal professional brings strong technical depth, clear communication skills, and a proactive, collaborative approach. What You'll Be Doing Maintain, patch, and upgrade core infrastructure components including servers, virtualization platforms, and network hardware Oversee daily operations of enterprise network and systems environments to ensure uptime, security, and performance Actively monitor system health and respond to alerts and outages, including participation in an on-call rotation Lead troubleshooting efforts for complex network and infrastructure issues in collaboration with internal technical teams Configure and support firewall rules, traffic distribution, and segmented network architectures Develop scripts and automation to reduce manual work and improve operational reliability Perform root cause analysis following incidents and implement long-term preventative solutions Create and maintain technical documentation for configurations, procedures, and troubleshooting standards Required Experience & Technical Background 5+ years of hands-on experience supporting enterprise-level network and infrastructure environments Strong command of switching, routing, VLANs, VPNs, dynamic routing protocols, and security best practices Practical experience with Cisco network equipment, Palo Alto firewalls, and wireless networking solutions Ability to support VoIP and video collaboration issues at the network level Experience working with internet service providers, circuit troubleshooting, and service escalations Working knowledge of Windows and Linux server platforms and VMware virtualization Exposure to public cloud environments such as Azure or AWS is preferred Scripting and automation experience using tools such as PowerShell, Python, or Ansible Proven analytical troubleshooting skills and a structured approach to problem resolution Strong written and verbal communication skills with solid documentation habits Relevant certifications (CCNP, CCDP, PCNSA/PCNSE, VCP, or similar) are a plus

Network Technician Compensation: $50,000 - $70,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Network Technician to join their team! This is an exciting opportunity to work hands-on with network systems in a dynamic environment. The role involves supporting network and voice systems across various locations, providing a chance to develop technical skills and gain valuable experience. The company offers excellent healthcare benefits and flexible working hours, making it a desirable place to work. This role is crucial due to the need for onsite technical support, ensuring smooth operations across the network. Key Responsibilities & Duties: Provide onsite network support at clinics in Northeast Oklahoma Assist with physical installations of network hardware Troubleshoot and resolve network-related issues Support voice systems, including Cisco UC solutions Handle voice-related tickets and configurations Collaborate with network engineers for efficient operations Participate in an on-call rotation for network issues Required Qualifications & Experience: Technical school or college degree in related field Hands-on experience with network systems Knowledge of Cisco UC solutions and voice systems Ability to troubleshoot network hardware Strong problem-solving skills Nice to Have Skills & Experience: Experience in a healthcare network environment Familiarity with overhead paging systems Understanding of cellular/mobility solutions Perks & Benefits: Comprehensive healthcare benefits package Flexible working hours Generous PTO and time-off policies If you are interested in learning more about the Network Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning. Key Responsibilities Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure. Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management. Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols. Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred). Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents. Implement and maintain virtualization environments (VMware, Hyper-V, etc.). Support backup, disaster recovery, and business continuity systems. Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer. Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives. Ensure systems adhere to security policies, compliance standards, and industry best practices. Participate in on-call rotation for critical issues as needed. Required Skills & Experience 5+ years of experience in an advanced IT support or systems engineering role. Strong expertise with Windows Server administration, Active Directory, group policies, and domain services. Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration. Experience troubleshooting complex multi-layer network problems. Proficiency with virtualization technologies (VMware, Hyper-V). Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus. Familiarity with monitoring tools, logging platforms, and ticketing systems. Strong analytical and communication skills with the ability to explain technical issues to non-technical users. Certifications (Preferred) CompTIA Network+, Security+, Server+ Microsoft (MCP, MCSA/MCSE) Cisco CCNA/CCNP VMware VCP ITIL Foundations

Network Support Engineer (Right to Hire) The Network Support Engineer contributes to enhancing, securing, and optimizing NYSTEC's hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of NYSTEC's network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments. • Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs). • Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments. • Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard. • Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices. • Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks. • Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices. • Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team. • Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems. • Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance. • Train junior IT staff in network operations, cloud connectivity, and security best practices. • Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles. • Plan network capacity to meet demand in online traffic and remote connectivity. • Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects. • Demonstrate the NYSTEC Core Values and Behaviors • Other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. • Knowledge and application: Complete knowledge and full understanding of area of specialization, principles, and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position. • Complexity and problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points. • Collaboration and Interaction: Enhances relationships and engages with internal/external partners who may not be familiar with the subject matter. Ability to adapt to differing audiences and advise others on complex matters. • In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall. • Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls. • Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard. • In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards. • Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning. • Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure. • Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus. • Excellent analytical and troubleshooting skills for complex networking and connectivity issues. • Strong understanding of network security principles, VPN technologies, and identity-based access control. • Excellent communication skills to collaborate across teams and present technical solutions to non-technical audiences. • Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. • Understands NYSTEC's mission, brand mindsets, core values and can put the behaviors into practice • Other duties as assigned. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered. CERTIFICATIONS: Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.

Network Support Engineer (Right to Hire) Open to either the Albany, NY or Rome, NY areas. The Network Support Engineer contributes to enhancing, securing, and optimizing hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments. • Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs). • Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments. • Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard. • Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices. • Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks. • Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices. • Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team. • Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems. • Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance. • Train junior IT staff in network operations, cloud connectivity, and security best practices. • Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles. • Plan network capacity to meet demand in online traffic and remote connectivity. • Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects. KNOWLEDGE, SKILLS, and ABILITIES: • In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall. • Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls. • Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard. • In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards. • Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning. • Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure. • Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus. • Excellent analytical and troubleshooting skills for complex networking and connectivity issues. Strong understanding of network security principles, VPN technologies, and identity-based access control. • Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered. CERTIFICATIONS: Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.

We are seeking a highly skilled and proactive Network Engineer to join our dynamic IT team. In this role, you will be responsible for designing, implementing, maintaining, and supporting complex network infrastructure across diverse environments. Your expertise will ensure the stability, security, and scalability of our network systems, enabling seamless communication and data flow within the organization. The ideal candidate will possess comprehensive knowledge of computer networking principles, advanced experience with network security protocols, and a strong background in managing both on-premises and cloud-based network solutions. Duties Design, deploy, and optimize wide-area networks (WAN) and local-area networks (LAN), ensuring high performance and reliability. Configure and manage Cisco networking equipment including routers, switches, ASA firewalls, Meraki devices, and Juniper systems. Implement and maintain network security measures such as VPNs (Virtual Private Networks), IDS (Intrusion Detection Systems), IDS/IPS (Intrusion Prevention Systems), Cisco ISE for identity services, PKI (Public Key Infrastructure), LDAP authentication, SSL/TLS encryption, and firewall policies. Support data center operations by managing SAN (Storage Area Network), VMware vSphere environments, high availability configurations, and server virtualization platforms. Monitor network performance using tools like SolarWinds, PRTG Network Monitor, and Splunk; perform vulnerability assessments; conduct regular network security audits; and respond swiftly to incidents. Manage network infrastructure components including DHCP, DNS, NFS (Network File System), GPO (Group Policy Objects), load balancing solutions, and SDLC (Software Development Life Cycle) processes. Automate routine tasks using scripting languages such as Bash shell scripting, PowerShell, Python, and tools like Ansible. Oversee remote access solutions including SSH, SFTP, remote desktop software, VPNs (IPsec/IPsec VPNs), and cloud security configurations on platforms such as AWS and Azure. Collaborate with cross-functional teams to plan network installation projects; implement network architecture improvements; support telecommunication systems; and ensure compliance with ITIL best practices. Conduct capacity planning for future growth; implement network management strategies; optimize routing protocols like OSPF, EIGRP, BGP; and maintain documentation of network topology. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in computer networking with a focus on enterprise environments. Extensive knowledge of TCP/IP protocols, routing protocols (OSPF, EIGRP, BGP), VLANs, VLAN routing (Inter-VLAN routing), MPLS networks. Hands-on experience with Cisco IOS/IOS-XE operating systems; Cisco ASA firewalls; Meraki cloud-managed networking; Juniper devices; open SUSE/Linux distributions such as Debian/Ubuntu/CentOS/Red Hat for system administration. Familiarity with cloud platforms including AWS and Azure for cloud security integration. Strong understanding of network security principles including encryption methods, SSO (Single Sign-On), LDAP integration, vulnerability assessment techniques. Experience with virtualization technologies like VMware vSphere/vCenter; Citrix solutions; SAN/NAS storage management. Proficiency in scripting languages such as Bash or PowerShell for automation tasks. Knowledge of DevOps practices related to network automation and configuration management tools like Ansible. Ability to troubleshoot complex network issues efficiently across diverse hardware/software environments. Excellent communication skills to convey technical information clearly to both technical teams and non-technical stakeholders. Certifications such as CCNA/CCNP/CCIE or equivalent are highly desirable. If you are passionate about advancing your career in a challenging environment that values innovation and expertise in network engineering-apply today to become an integral part of our organization's technological foundation.

Our client, a leading technology company, is seeking a Data Center Technical Operations Engineer I to join their team. As a Data Center Technical Operations Engineer I, you will be part of the Facility Department supporting Data Center Engineering Operations. The ideal candidate will have strong leadership, organizational skills, and attention to detail which will align successfully in the organization. **Job Title:** Data Center Technical Operations Engineer I **Location:** Plain City, OH **Pay Range:** Maximum $32.38 per hour **What's the Job?** + Manage on-site shift technicians, senior shift technicians, sub-contractors, and vendors, ensuring adherence to established practices and procedures. + Establish performance benchmarks, conduct analyses, and prepare reports on critical facility operations and maintenance. + Collaborate with IT managers and other leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency. + Operate and manage routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, etc. + Assist in the design and build out of new facilities and projects aimed at increasing current facility efficiency. **What's Needed?** + Bachelor's Degree or Technical (Military/Trade School) Degree with relevant experience. + 0-2 years of relevant work experience. + 0-2 years of management experience. + Strong verbal and written communication skills. + Strong leadership and organizational skills. **What's in it for me?** + Opportunity to work with cutting-edge technology in a dynamic environment. + Chance to collaborate with experienced IT managers and leaders. + Potential for career growth and development within the organization. + Competitive pay rate with potential for extension or conversion later. + Exposure to various aspects of data center engineering operations. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.