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Manufacturing quality manager skills for your resume and career
15 manufacturing quality manager skills for your resume and career
1. Continuous Improvement
Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.
- Developed and implemented a plant-wide continuous improvement strategy, with emphasis on cross-functional continuous improvement teams.
- Implemented / monitored continuous improvement program to assure it met customer requirements and was cost effective.
2. Lean Manufacturing
- Introduced Operational Excellence tools of Lean Manufacturing to reduce cost and to improve quality in manufacturing.
- Managed lean manufacturing organization operating on a seven day schedule.
3. ISO
- Created Multiple Quality Improvement Processes leading towards ISO certification, and organizational excellence.
- Managed 5 in-direct reports maintaining ISO certification and identified opportunities for improvement.
4. Product Quality
Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.
- Developed customer specific and standard product quality plans and customer required documentation.
- Manage manufacturing process to insure product Quality Assurance.
5. Sigma
In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.
- Provided initial start-up direction and development for 6 Sigma integration.
- Reviewed and chartered all 6 Sigma Greenbelt Projects, and directed the plant VAST (Value Added Supply Team) program.
6. Quality Management System
A quality management system is a set of techniques that deals with the procedure, process, and duties to achieve a quality goal and purpose. This particular skill focuses on the coordination and management of the company's policy. With this system, they can determine what needs improvement and understand the level of awareness and efficiency.
- Managed staff and multiple components of the quality management system including but not limited to non-conforming material and internal audits.
- Serve as the Quality Management representative to implement the company's documented Quality Management System.
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- Worked closely with quality engineers in investigating quality problems, determining root causes and initiating corrective action plans.
- Conducted QMS audits on international suppliers in Asia and had responsibility for recommending and driving corrective actions.
8. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Designed production quality standards criteria for Quality Control department.
- Selected vendors on merit of meeting quality standards; trained technicians to the use of jigs and fixtures.
9. Lean Six Sigma
- Execute engineering and Lean Six Sigma tools and techniques to analyze process improvements, best practices and organizational effectiveness.
- Used initiative to promote significant Lean Six Sigma company-wide training initiative with local college.
10. Supplier Quality
- Issued Supplier Quality concerns using the QR2 system for identified supplier quality issues identifies at the Bailed site.
- Reinstituted supplier quality assurance management systems.
11. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Advised QA and manufacturing department staff and deployed quality standard management tools to assist in meeting quality objectives.
- Manage manufacturing and QA process to produce cosmetic products that meet customer demands.
12. Quality Issues
- Monitor and investigate quality issues.
- Perform Black Belt root cause analysis of quality issues using advanced problem solving tools.
13. GMP
GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.
- Assist in the creation of documents for qualification of the GMP area, including Classification Studies for Environmental Monitoring.
- Review all GMP related documentation in a timely manner meeting target launch dates supporting business targets.
14. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Assisted in the hosting external audits and regulatory inspections such as FDA, EMA & MHRA audits.
- Involved in FDA audits in 2009, 2010 which included significant 483s and Warning Letter issued.
15. Customer Satisfaction
- Installed Key performance indicator to impact internal Customer Satisfaction Audit Stations Eliminated man/ method defects.
- Maintain manufacturing lead time to insure customer satisfaction.
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List of manufacturing quality manager skills to add to your resume

The most important skills for a manufacturing quality manager resume and required skills for a manufacturing quality manager to have include:
- Continuous Improvement
- Lean Manufacturing
- ISO
- Product Quality
- Sigma
- Quality Management System
- Corrective Action
- Quality Standards
- Lean Six Sigma
- Supplier Quality
- QA
- Quality Issues
- GMP
- FDA
- Customer Satisfaction
- FMEA
- Internal Audit
- QC
- Statistical Process Control
- Customer Complaints
- ERP
- Kaizen
- CAPA
- AS9100
- R
- PPAP
- Quality Metrics
- Product Development
- Sops
- Direct Reports
- Value Stream
- MFG
- Process Improvement
- Cost Reduction
- Regulatory Compliance
- External Audits
- On-Time Delivery
- Employee Development
- RMA
- KPI
- PPM
- CNC
- Medical Devices
- MRB
- Environmental Monitoring
Updated January 8, 2025