Advanced Practice Clinician (Hybrid)
New York, NY jobs
Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program.
What We Provide
Personal and financial wellness programs
Opportunities for professional growth and career advancement
Internal mobility and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes.
Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate.
Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted.
Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings.
Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in New York State required
Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required
Valid driver's license, as determined by operational/regional needs may be required
Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required
Maintains NPI, Medicaid and Medicare provider numbers preferred
Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred
Must be certified by ANCC or another accrediting Nurse Practitioner body - in order to bill Medicare and meet credentialing requirements required
For Psychiatric Nurse Practitioners only:
Current PMHNP-BC certification required
Education:
Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required
Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required
For Psychiatric Nurse Practitioners only:
Master's Degree in psychiatric-mental health Nurse Practitioner required
PhD in psychiatric-mental health Nurse Practitioner preferred
Work Experience:
Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred
Clinical home care experience or two years managerial experience preferred
Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required
Bilingual skills, as determined by operational needs required
Pay Range
USD $58.30 - USD $77.72 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Business Development Executive Healthcare
Rochester, NY jobs
Location: Rochester, NY (In-person preferred; Remote option available for the right candidate) Employment Type: Full-time | Seniority Level: Executive Industry: Healthcare Staffing | Functions: Sales, Business Development, Operations
About the Role:
We are seeking a highly motivated, strategic, and results-driven Business Development Executive to join our executive sales team. As a rapidly expanding healthcare management and staffing firm, we are looking for an experienced sales executive to drive aggressive business growth, strengthen client partnerships, and spearhead the strategic expansion of the DelphiHealthcare business line in a pure "hunter" role.
This executive role will focus on identifying new business opportunities, cultivating relationships with hospital and healthcare system leadership, and executing high-level growth and operational strategies. The ideal candidate brings proven experience in healthcare staffing, possesses existing relationships with key healthcare executives, demonstrates exceptional business development leadership, and exhibits a true business ownership mentality.
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Key Responsibilities
Business Development Leadership
· Develop and implement a comprehensive business development strategy
· Lead new client acquisition and build long-term partnerships with target hospitals, health systems, clinics, and other healthcare organizations
· Represent all lines of Delphi management business, including hospitalist, emergency medicine, anesthesia, and urgent care staffing services
· Create and deliver compelling sales presentations, proposals, and marketing materials
Strategic Relationship Management
· Identify and drive opportunities for expansion within existing accounts
· Attend client meetings, conferences, and industry events to enhance company visibility
· Serve as a key liaison between executive leadership, business development, and recruiting teams
Operational Oversight
· Partner with internal teams to ensure operational excellence and fulfillment of client needs while identifying cross-selling opportunities
· Track performance, KPIs, and growth metrics across DelphiHealthcare business line
· Maintain and manage a structured sales pipeline using CRM systems for accurate forecasting of new accounts/contracts
· Document calls, emails and meetings using CRM system and maintain accurate account records/notes for active opportunities and target lists
Outreach & Market Growth
· Conduct targeted outreach including cold calling, digital prospecting, in-person visits, and strategic follow-up. Some travel required for in-person visits/cold calling
· Analyze industry trends to identify emerging markets, service lines, and competitive opportunities
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Required Qualifications
· Minimum 5 years of successful business development or sales experience in the healthcare staffing industry preferred
· Demonstrated success in generating new business, scaling operations, and managing key accounts
· Bachelor's degree required; Master's degree preferred
· Exceptional communication, negotiation, and presentation skills
· Proficiency with CRM platforms and Microsoft Office Suite
· Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
· Willingness to travel up to 50%
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Work Location
· Rochester, NY office preferred
· Remote option available for highly qualified candidates with strong industry experience
Registered Nurse- Pre-Admission Testing Remote after Training
Syracuse, NY jobs
*Employment Type:* Full time *Shift:* Day Shift *Description:* Purpose The licensed Registered Nurse (RN) plans & provides professional nursing services & standards of practice in accordance with level of experience & education, state board of nursing & established policies & procedures. The RN integrates the art, science, leadership & knowledge of the nursing clinical practice through relationshipcentered, compassionate, ethical & respectful direct / indirect healthcare services. Note: “patients” refers to patients, clients, residents, participants, customers, members Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area; Continues to evolve with best evidence discoveries; Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes; Exhibits willingness to take on new & additional responsibilities; Embraces new ideas & cultural differences while managing competing priorities. Professional Nursing Process (ANA): Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate. Professional Development: Participates in own professional development by maintaining required competencies, licenses & certifications, identifying learning needs & seeking appropriate assistance or educational offerings; Supports the learning & development of others (e.g., staff, formal learners, patients, families, community). Compassion, Communication & Stewardship: Incorporates caring process (Caritas), advocacy & appropriate resource utilization as an essential component of nursing practice through concrete acts, interpersonal relationships & effective & respectful written, verbal & nonverbal communications. Environment of Care: Practices in an environmentally safe, professional manner; monitors & initiates corrections or evidence-based practices, including those for equipment & material resources; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources. Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Functional Role (not inclusive of working title or advancement career progression) RN I - RN I: Novice role or resident, licensed entry-level whose practice is under direct supervision of a RN leader guided by nursing process & policy / procedure / protocol. Minimum Qualifications Graduation from an accredited school of nursing. Valid RN licensure authorized in the applicable state(s) of practice / employment. Valid driver's license where required by assignment. Additional Qualifications (nice to have) Baccalaureate of Science in Nursing (BSN) degree from an accredited school of nursing
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Senior Counsel, Commercial (Remote) for Health Plans
New York, NY jobs
A healthcare technology firm is seeking a Senior Counsel, Commercial to join its team in New York. In this role, you will support commercial initiatives, manage contract negotiations, and collaborate with various teams to navigate complex legal frameworks. The ideal candidate will have a JD degree, 7+ years of experience, and a background in healthcare law. Competitive salary range is $153,000 - $210,000, along with comprehensive benefits.
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Technical Support Specialist, Off Hours
Westwood, MA jobs
The Off-Hours Technical Support team is essential to ensuring our customers have a reliable, secure, and high-performing MEDITECH EHR system. This team addresses technical challenges impacting the system's core code, web infrastructure, and integrations (REST APIs). Beyond troubleshooting, the Off-Hours Technical Support team collaborates with customers and vendors on large-scale IT projects. This collaborative effort resolves a wide range of issues, including software bugs, hardware malfunctions, network problems, and functionality issues within the customer's MEDITECH EHR solution.
As a member of our Technical Support team, your job would involve:
* Identifying and troubleshooting technical issues related to hardware, networking, operating systems, databases, cloud structures, and related areas
* Collaborating with other members of the Off-Hours technical team to triage and resolve identified issues, including those within the infrastructure and/or applications
* Serving as a front-line technical resource for recognizing and resolving issues in the EHR, understanding the critical nature of any system disruption in a healthcare setting
* Working on scheduled customer technical projects during off-hours to minimize customer downtime. Examples include assisting with data center moves, hardware and software upgrades, Windows patching, system-level code delivery, etc.
* Collaborating with customers and assisting vendor partners on large-scale IT projects involving software, hardware, network, and functionality issues with their MEDITECH EHR solution
* The position is located in our Lowder Brook (Westwood) or Foxborough locations
* The hours for this position are Monday through Friday, 5:00 PM to 12:00 AM, with one additional hour worked during the week to total 36 hours or four days per week, 4:00 PM to 1:00 AM.
Requirements
* Bachelor's or associate degree with coursework in a computer-related field
* Familiarity with Windows Server and desktop environments
* LAN/WAN and PC maintenance skills
* Experience with database management and architecture
* Flexible and proactive approach to problem-solving
* Exceptional written and verbal communication skills
* Strong analytical and problem-solving skills
* Ability to multitask in a fast-paced environment.
Hiring salary range: $54,000- $66,000 per year. This position includes a 10% shift differential.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Assistant Billing Manager
Somerville, MA jobs
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This role will be covering oral maxillofacial/ dental.
This is a fully remote position.
Job Summary
Summary:
Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue
cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information.
Does this position require Patient Care? No
Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files.
-Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets.
-Provides research and follow-up for inquiries from Customer Service.
-Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review.
-Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas.
-Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval.
-Assist with the orientation and training of new staff.
Qualifications
Education
High School Diploma or Equivalent required
Experience
Revenue, billing and related experience 2-3 years required
Knowledge, Skills and Abilities
- Strong knowledge of medical billing and payer requirements.
- Excellent leadership and team management skills.
- Proficiency in billing software and electronic health records (EHR) systems.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- Ability to work with a high degree of accuracy.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplySocial Worker - Hybrid Flex (LMHC- LMSW - LCSW)
Utica, NY jobs
The Licensed Mental Health Counselor/Social Worker will assess mental illnesses, recommend, develop and implement therapeutic treatment plans for individuals experiencing emotional or psychological distress, address mental health disorders, offer individualized treatment plans, and engage patients in therapy sessions to manage and overcome mental health issues. Runs group and individual therapy sessions.
This role may work in either a hospital or outpatient setting.
Clinical Assessment and Treatment:
Conduct thorough assessments of patients' mental health status and needs.
Develop and implement individualized treatment plans based on assessment findings.
Provide evidence-based therapeutic interventions, including individual, group, and family therapy.
Monitor and evaluate patients' progress, adjusting treatment plans as necessary.
Patient Care:
Establish and maintain therapeutic relationships with patients, demonstrating empathy and understanding.
Provide crisis intervention and support as needed, including managing emergencies and coordinating care.
Provide direct counseling services and recommendations to facilitate movement through the continuum of care.
Educate patients and their families about mental health conditions and treatment options.
Documentation and Compliance:
Maintain accurate and up-to-date patient records, including assessment notes, treatment plans, and progress reports.
Ensure all documentation meets regulatory and organizational standards.
Comply with confidentiality and ethical guidelines in accordance with HIPAA and other relevant regulations.
Collaboration and Coordination:
Collaborate with psychiatrists, psychologists, social workers, and other healthcare professionals to ensure comprehensive care.
Participate in multidisciplinary team meetings and contribute to care planning.
Liaise with community resources and agencies to facilitate additional support and services for patients.
Professional Development:
Stay current with developments in the field of mental health counseling through continuing education and professional training.
Participate in supervision and peer review processes to enhance clinical skills and professional growth.
REQUIRED:
Master's in counseling, psychology or a closely related field from a program accredited by the Commission on the Accreditation of Counseling Related Education Programs (CACREP).
Experience with diverse patient populations and a variety of mental health issues.
Strong clinical assessment and therapeutic skills.
Excellent communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with a team.
Proficient in EHR (Epic) systems and basic computer applications.
Ability to handle crisis situations with composure and professionalism.
Compassionate, empathetic, and non-judgmental approach to patient care.
Strong organizational skills and attention to detail.
Ability to work independently and manage time effectively in a fast-paced environment.
EHR Product Demonstration Specialist
Canton, MA jobs
Full-time Description
The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions.
As a member of our Sales and Marketing team, your job would involve:
Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects
Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs
Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team
Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input
Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally
Representing MEDITECH at industry trade shows.
Requirements
Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
Exceptional presentation skills
Exceptional communication skills - written and verbal
High comfort level presenting to and interacting with all levels of management, including C-Suite
Ability to diagnose and remedy common technical issues
Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required
3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required
Previous sales or software experience desired
Passion for healthcare and technology
Strong capacity to actively listen and qualify questions
High degree of professionalism
Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations
Ability to work and travel independently and as part of a team
Proven ability to set goals and meet deadlines
Exceptional self-management and organizational skills
Ability to work efficiently under pressure
Ability to successfully execute remote presentations
Ability to create, build and deliver customized presentation content
This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines.
You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $58,800- $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Medical Biller
Clifton Park, NY jobs
CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 1984 as a physician-guided not-for-profit, and currently offers health plans in 29 counties in New York state. The company values integrity, diversity, and innovation, and its corporate culture supports those values wholeheartedly. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.
CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRX Services, LLC.
Strategic Solutions Management Consultants (SSMC) is a full-service medical billing and practice management firm offering a comprehensive, sophisticated approach to private practice physicians, and physician and hospital networks. Strategic Solutions expertise goes beyond traditional transactional billing. Their team of consultants, coders, and billers provide critical insights for their providers.
The Medical Biller with SSMC will be responsible for providing direct billing services to their assigned clients, which may include provider offices, hospitals, and other facilities. They will act as a primary resource for billing support, submission of claims, statement management, reporting and other duties as assigned or requested. Billers are required to meet work quality and productivity standards, to ensure outstanding client service.
QUALIFICATIONS:
* High school diploma or GED required
* Minimum one (1) year of customer service experience required.
* Experience in a medical office setting strongly preferred.
* Knowledge of medical billing and/or collections preferred.
* Experience with Medent preferred.
* Experience with Microsoft Office, including Outlook, Word and Excel required.
* Must be detail-oriented with strong organizational skills.
* Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions.
* Demonstrated ability to provide excellent customer service and develop relationships both internally and externally.
* Demonstrated ability to work with and maintain confidential information.
* Excellent verbal and written communication skills.
* Flexibility to adapt to a changing and fast-paced environment.
Please note, the option to work from home is contingent on the below:
* A dedicated private workspace.
* Agreement to our telecommuting policy.
* Wired internet connection and minimum internet speeds.
Salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
Our compensation packages go beyond just salary. In addition to cash compensation, employees have access to award-winning health care coverage, health and flexible spending accounts, and a 401(k) plan with company match. The company also provides a generous paid time off allowance, life insurance, and employee assistance programs.
As an Equal Opportunity / Affirmative Action Employer, CDPHP does not discriminate in employment practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.
Non-Acute Pharmaceutical Sales Specialist
Boston, MA jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Clinical Research Associate/Coordinator I
Boston, MA jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work.
Job Summary
PRINCIPAL DUTIES AND RESPONSIBILITIES:
All duties will be performed under general supervision by the Clinical Research Manager.
The following clinical duties will be performed:
· Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients
· Coordinating the collection and processing of tissue samples and blood samples from patients
· Consent patients to translational research studies (minimal risk specimen collection studies)
· Explain study protocol to patients and obtain informed consent
· Screen and follow patients relevant to specific projects/studies
· Assist clinical team in screening potential patients for study participation
· Schedule all protocol required tests and procedures
· Consent patients to specimen collection protocols
· Coordinate patient appointments with physicians, nurses, and all test areas
· Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers
· Prepare pre-visit communication for providers to ensure required assessments are completed and documented
· Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation
· Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition
· Coordinate, obtain, process, and ship protocol required blood and tissue samples
· Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL)
The following data management responsibilities will be performed:
· Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study
· Maintaining an updated and organized database of patients
· Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria
· Enroll patients as required by the study sponsor and internal enrollment monitor team
· Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance
· Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements.
· Maintain research charts and/or electronic files for all enrolled patients
· Ensure adequate source documentation is in place for all data reported
· Resolve data queries issued by the sponsor
· Obtain protocol clarifications from the study sponsor and communicate information to the research team
· Facilitate the request and shipment of samples
· Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies
· Assist in abstracts, presentations, and manuscripts
The following regulatory duties may be performed:
· Assist with new study submission
· Assist with updates and/or changes to current studies
· Maintain and organize study specific regulatory binders
· Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB
· Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study
· Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required
· Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process
· Collect, complete, and submit essential regulatory documents to various regulatory entities
· Ensure appropriate documentation of delegation and training for all study staff members
· Maintain screening and enrollment documentation
· Prepare monthly enrollment and data summary for study team
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
· Ability to be self-motivated to work independently and as a team member
· Analytical skills and ability to resolve problems
· Careful attention to detail
· Excellent organizational skills
· Ability to follow directions
· Excellent verbal and written communication skills
· Computer literacy
· Working knowledge of clinical research protocols
· Ability to demonstrate respect and professionalism for subjects rights and individual needs
Qualifications
Education
Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Experience
Clinical Research or compliance experience 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to work independently and as a team member.
- Analytical skills and ability to resolve problems.
- Ability to interpret acceptability of data results.
- Careful attention to detail.
- Good organizational and communication skills.
- Working knowledge of clinical research protocols.
Additional Job Details (if applicable)
WORKING CONDITIONS:
· Duties will be performed primarily on-site in ambulatory/clinical office setting
· Components of the data/regulatory role may allow for remote work.
Remote Type
Hybrid
Work Location
101 Merrimac Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.76 - $28.44/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyAdministrative Patient Experience Rep (hybrid) Plastic & Oral Surgery
Boston, MA jobs
Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here.
Key Responsibilities:
* Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar.
* Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information.
* Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination.
* Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family.
* Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information.
* Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed.
Minimum Qualifications
Education:
* High School Diploma/ GED.
Experience:
* Dental administrative and/or general medical surgical scheduling experience a plus.
* Basic customer service and computer skills.
* Strong communication skills.
* Ability to work with diverse internal and external constituencies.
* Demonstrates the ability to pay attention to detail and accuracy.
Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston.
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Program Support Assistant
Quincy, MA jobs
Job Description
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
Help Power Our Operations as a Program Support Assistant!
Are you highly organized, detail-driven, and passionate about supporting operational excellence? Our team is looking for a Program Support Assistant to provide essential administrative and data-entry support, with a key focus on processing medically complex entries and ensuring the accuracy and integrity of our data. In this role, you will help maintain smooth workflows across the Operations department and collaborate with team members to keep critical processes running efficiently.
What You'll Do
Enter accurate and timely data into internal systems and client platforms, including medically complex cases.
Verify and update member information to ensure compliance with operational standards.
Support the Operations team with case manager referrals, documentation, reporting, and follow-up activities.
Collaborate with team members to resolve discrepancies and uphold data accuracy.
Assist with operational initiatives and special projects as directed by the Operations Manager.
Respond to internal inquiries and provide day-to-day administrative support to maintain efficient operations.
Perform other duties as assigned to support department needs.
What You Bring
Bachelor's Degree or equivalent experience (required).
2-3 years of administrative experience in a professional business setting; experience in communications, marketing, or customer service is a plus.
Proficiency with MS Office applications (Excel required).
Experience with Adobe InDesign (required).
Experience with Salesforce or other CRM platforms (preferred).
Strong time-management skills with the ability to juggle multiple priorities.
Excellent organizational skills and high attention to detail.
Outstanding written and verbal communication skills.
Technically proficient, analytical, and able to learn new tools quickly.
A proactive, self-starting work ethic with the ability to solve problems independently after initial training.
A positive, patient attitude and the flexibility to adapt in a fast-paced, evolving environment.
Ability to partner effectively with team members and manage multiple projects and deadlines.
Why Join Us
Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals.
Collaborative Environment: Join a supportive, mission-driven team that values your ideas.
Professional Growth: Opportunities for learning and advancement.
Competitive Compensation: Salary and benefits that reflect your expertise.
Flexibility: Work remotely or in a hybrid model that fits your life.
At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
Our Massachusetts based starting salary for this role ranges from $40,000-$47,000 annually. The salary range does not reflect total compensation which includes base salary, benefits and other options.
EEO Statement
HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Boston, MA jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyCare Manager III - Full Time/Partially Remote Schedule
Utica, NY jobs
Full-time Description
Job Title: Care Manager (Level 3)
Job Category: 9 - Service Worker
Department/Group: Care Management Agency
Travel Required: Yes
Level/Salary Range: NE3 Min $19.18 - Max $30.69
Salary determined by experience and education.
Position Type: Full-Time / Part-Time, Non Exempt, 35 Hours a Week
Position Summary:
The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.
ROLE AND RESPONSIBILITIES:
Activities include but are not limited to the following:
Outreach and engagement to formally enroll referred individuals into the care management program.
Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.
Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all service providers and establishes team communication plan.
Monitor goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health information technology (HIT) system.
Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.
All other duties as assigned.
Requirements
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS
A Bachelor's degree in one of the following fields listed: a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other related human services field; and two years of experience In providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder; OR in linking individuals with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorders to a broad range of services essential to successful living in a community setting (i.e. medical, psychiatric, social, educational, legal, housing and financial services); OR
A NYS teacher's certificate for which a bachelor's degree is required; OR NYS licensure and registration as a Registered Nurse and a bachelor's degree; OR A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC); OR A Master's Degree in one of the qualifying education fields may be substituted for one year of experience.
Basic Computer Skills (Windows, Outlook, Word, Excel)
Travel is required. Must have a valid NYS Driver's License.
Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking.
Applies and actively shares knowledge, expertise and best practices with team
Behavior supports the mission, core values and objectives of the organization.
Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.
Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
Accumulates all relevant information prior to making job-related decisions.
Presents well-considered alternatives when making recommendations.
Makes decisions in a timely manner.
Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families.
Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution.
Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth.
This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List.
WORK ENVIRONMENT / HAZARDS
Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community.
OSHA Exposure Category III
PHYSICAL DEMANDS
Certain deadlines and unanticipated developments may require work during evenings, weekends.
Ability to quickly address any emergent issues without losing focus on task at hand.
The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.
Benefits:
Health Insurance
Voluntary Insurance Options
Paid Time Off
Paid Sick Leave
Dental Insurance
Vision Insurance
Pet Insurance
Life Insurance
Retirement Plan
Employee Assistance Program
Flexible Schedule
Flexible Spending Account
Other
WORK CONTACT GROUP
All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers.
SUPERVISED BY: Program Manager / Project Manager
SUPERVISES:
None
Acknowledgement
I have received, reviewed and fully understand the job description for Care Manager (Level 3). I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.
Salary Description $19.18 hour - Max $30.69 hour
Director of Revenue
Boston, MA jobs
Job Title: Director of Revenue
Business Unit: Administration
Department: Fiscal
Reports to: Chief Financial Officer with ancillary report responsibility to Chief Executive Officer
FLSA: Exempt
Classification: Full-Time (35 Hours)
Grade: 16
Salary Range: $90,000 - $105,000 (Commensurate with experience)
Offering a Sign-On Bonus: $1,000
SUMMARY OVERVIEW
The Director of Revenue specializing in medical billing plays a crucial role in maximizing and safeguarding the financial health of Boston Senior Home Care. This individual is responsible for overseeing all aspects of medical billing operations, ensuring accurate, timely reimbursement of services, compliance with policies and regulations, and the maintenance of transparent financial processes. The Director of Revenue acts as a bridge between clinical/operational teams, administrative departments, external payers, and regulatory bodies, striving to optimize revenue cycle management while upholding the organization's mission-driven values.
ESSENTIAL FUNCTIONS
Duties 1-13 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions.
Revenue Cycle Oversight: Manage the end-to-end revenue cycle, including patient registration, charge capture, coding, claim submission, payment posting, denial management, and account reconciliation.
Medical Billing Management: Supervise the preparation and submission of medical claims to private insurers, government payers (Medicare/Medicaid), and other sources.
Compliance: Ensure adherence to federal, state, and local regulations, including HIPAA, Medicare/Medicaid guidelines, and nonprofit standards. Maintain up-to-date knowledge of billing requirements and industry changes.
Team Leadership: Direct, train, and support medical billing specialists and revenue cycle staff. Promote a collaborative, mission-focused work environment.
Process Improvement: Analyze billing procedures to identify inefficiencies and opportunities for improvement. Implement best practices to enhance accuracy, reduce denials, and accelerate payment cycles.
Financial Analysis & Reporting: Work with data analyst to provide financial reports related to billing, collections, accounts receivable, and payer mix. Present findings to directors and senior management.
Denial Management: Investigate and resolve denied or rejected claims, communicating with payers to appeal decisions and secure reimbursement.
Grant and Contract Revenue: Oversee billing and revenue processes associated with grants and government contracts.
Payer Relations: Build and maintain effective relationships with insurance representatives, government agencies, and third-party payers to facilitate timely payments and resolve billing issues.
Patient Financial Services: Ensure that consumer billing is clear, accurate, and compassionate, supporting equitable access to care regardless of financial situation.
Technology Utilization: Use billing software, electronic health records (EHR), and other digital tools to streamline operations, ensure data integrity, and monitor performance metrics.
Audit Preparation: Prepare for internal and external audits by maintaining thorough documentation and records.
Stakeholder Communication: Serve as a resource to clinical operations and executive staff regarding billing questions, procedures, and revenue policies.
COMPETENCIES
Mission Alignment: Deep commitment to the values and mission of nonprofit healthcare, with a focus on serving vulnerable populations.
Ethics and Integrity: High level of professionalism, confidentiality, and ethical conduct in handling sensitive financial and patient information.
Adaptability: Ability to thrive in a dynamic environment and respond effectively to changes in regulations, payer requirements, or organizational priorities.
Customer Service: Compassionate approach to patient financial services, ensuring respectful, clear communication and support.
Collaboration: Proven ability to work cross-functionally with clinical, financial, and administrative teams.
PERFORMANCE METRICS
Accounts Receivable Days: Monitor and reduce the average time to collect payments.
Denial Rate: Track and decrease the percentage of claims denied by payers.
Collections Efficiency: Increase the rate at which billed amounts are collected.
Compliance Record: Maintain a clean audit trail and adherence to all regulatory requirements
SUPERVISORY RESPONSIBILITY
This position will supervise and train medical billing and revenue cycle staff.
WORK ENVIRONMENT
Office hybrid model, offering three days a week to work from home. Will require attendance at identified onsite meetings.
Schedule: Full-time, Monday through Friday, with occasional evenings or weekends for deadlines or audits.
Physical Requirements: Ability to sit for extended periods, use computer equipment, and handle paperwork. Reasonable accommodation available.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee must be able to carry 10 to 15 lbs.
The employee is regularly required to talk and hear
The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position, Monday-Friday, 9 a.m. - 5 p.m. HYBRID - 2 days per week on-site, 3 days remote per week
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Education: Bachelor's degree in finance, accounting, healthcare administration, business, or a related field. Advanced degree or relevant certifications (e.g., Certified Revenue Cycle Representative, Certified Medical Reimbursement Specialist) preferred.
Experience: Minimum of 5-7 years of progressively responsible experience in medical billing, healthcare revenue cycle management, or related financial roles within a nonprofit or healthcare setting.
Knowledge: Familiarity with nonprofit financial practices, medical coding, reimbursement methodologies, payer contract terms, and compliance standards.
Skills: Strong analytical skills, attention to detail, proficiency with billing software and EHRs, and advanced knowledge of Microsoft Excel and reporting tools.
Leadership: Demonstrated ability to lead, mentor, and develop a diverse team in a mission-driven environment.
Communication: Excellent written and verbal communication skills with the ability to explain complex billing concepts to both technical and non-technical audiences.
Problem-Solving: Resourceful and proactive in identifying issues, developing solutions, and driving process improvements.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Sensitivity to older adult, disability and diversity issues
Commitment to maintaining members at home with dignity
WORK AUTHORIZATION/SECURITY CLEARANCE
Must be able to work in the United States
AAP/EEO STATEMENT
Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.
Job Posted by ApplicantPro
Billing Specialist
Beacon, NY jobs
Job Description
Billing/Collections Specialist
Billing/Collection Agent
Full Time Billing / Collections Specialist
Full TIME BILLING/COLLECTIONS POSITION AVAILABLE IN FISHKILL, NY
LOOKING FOR A RELIABLE CANDIDATE!!!!!!!
HOURS: 8AM - 4:30PM Monday through Friday
Must be motivated and detail oriented.
Must have a strong background in Medicare, insurance and patient collections as well as all other aspects of billing.
THIS POSITION IS NOT A REMOTE POSITION, PLEASE CONSIDER CAREFULLY
EMAIL RESUME AND SALARY REQUIREMENTS
Job Type: Full-time
Pay: From $18.00 per hour - $25.00 per hour
RN Registered Nurse Full Time PAT Remote after training
Syracuse, NY jobs
*Employment Type:* Full time *Shift:* *Description:* Posting This RN position includes incorporating approved processes, systems, protocols and tools when screening incoming colleagues, providers, vendors and visitors entering Trinity Health facilities. These screening protocols follow CDC and other regulatory guidelines and internal procedures. This opportunity is located in our Preadmission Testing (PAT) department in the medical office building (MOB) on our main campus.
Documents and maintains compiled screening information as necessary within the scope of the RN role.
Reports to manager or identified escalation resources any issues or concerns and identifies person(s) who do not pass screening and/or compliance screening requirement guidelines per approved protocols.
A Registered Nurse (RN) is a licensed health care provider who provides nursing care under the direction of a physician, or other authorized health care provider. There is no independent component to the RN role.
The Nurse Practice Act defines the practice of a RN as "performing tasks and responsibilities within the framework of case finding, health teaching, health counseling, and provision of supportive and restorative care under the direction of a registered nurse or licensed physician, dentist, or other licensed health care provider legally authorized under this title and in accordance with the commissioner's regulations."
*ESSENTIAL FUNCTIONS*
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
As outlined in processes, practice guides and protocols and applying required systems and tools, performs specific health screening of persons entering Trinity Health facilities following established regulatory and Trinity Health guidelines and internal procedures.
May check temperature (no touch) and screens for symptoms by asking colleagues, providers, vendors and visitors a series of questions or ensuring that inquiry systems or electronic applications are used and that persons are approved for entry.
Provides masks as needed.
Educates those desiring to enter facilities on the practices and protocols for entry and re-entry.
Reports to manager or other identified escalation resources any person(s) who refuses and / or does not pass the screening and / or compliance screening requirement guidelines.
Monitors, organizes and keeps work areas sanitized and clean. Screenings may be required to take place outside the doors to Trinity Health facilities in order to maintain appropriate protection inside the buildings.
Ensures testing related supplies are properly maintained and available.
Maintains good rapport and cooperative relationships with colleagues, providers, vendors and visitors.
Approaches conflict in a professional, calm and constructive manner; escalates problem resolution to manager or other identified resources, as needed and according to protocols and processes. Creates a positive environment that promotes customer satisfaction.
Completes required training and sign off on usage of infrared thermometer and instructions needed to be followed.
Keeps abreast of updated internal instructions, processes, protocols and CDC and/or regulatory guidelines.
Performs other duties as assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
*RESPONSIBILITIES:*
Ensures quality nursing care is rendered to all patients in accordance with the New York Nurse Practice Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice.
Utilizing the Nursing Process is involved in the provision of direct care of patients and families.
*PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS*
Operates in a healthcare, office or outdoor environment. Understands and follows infection control standards and complies with the use of personal protection equipment to prevent exposure and transmission of communicable disease.
Ability to stand or sit for long periods of time. Frequent walking, sitting, bending and stooping.
Must be able to hear and speak to those desiring to enter Trinity Health facilities and to communicate via phone, email and other electronic methods.
Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of the job.
Ability to concentrate and pay close attention to details for over 90% of time
*Mission Statement:*
We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
*Vision:*
To be world-renowned for passionate patient care and outstanding clinical outcomes.
*Core Values:*
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
*Education, Training, Experience, Certification and Licensure:*
Graduation from an accredited school for Registered Nurse and current licensure, or eligibility for licensure, in the State of New York.
Maintains current BLS/CPR.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.
*Work Contact Group:*
All services, medical staff, patients, visitors, and various regulatory and professional agencies.
*Supervised by:*
Team Leader, Clinical Coordinator, Unit Manager, and Clinical Services/Nursing Administration.
*Diversity and Inclusion*
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Pay Range: $33.00 - $43.58
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Translational Research Project Manager - Breast Oncology
Boston, MA jobs
The Translational Research Project Manager I (TRPM I) oversees the daily coordination and management of translational and biobanking Breast Oncology research projects, which involves collecting various biological samples and clinical data. This role supports grant applications, progress reports, project initiation, regulatory compliance, and patient identification for research projects. The TRPM I bridges clinical and laboratory research by supporting both types of investigators. Additionally, the TRPM I indirectly supervises research coordinators and independently manages a portfolio of projects for each investigator. The specific tasks and responsibilities of the TRPM I vary based on departmental and investigator needs.
This position's work location is onsite at our main campus in the Longwood Medical Area with up to one day per week remote. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
* Independent Project Management: Operate independently under the guidance of a senior manager, ensuring effective oversight and management of assigned projects. This involves coordinating various aspects of the project lifecycle, from initiation to completion, to meet research objectives.
* Grant Support: Assist the Principal Investigator (PI) with grant applications and progress reports, playing a crucial role in securing funding for research initiatives. This includes gathering necessary data, preparing documentation, and ensuring timely submission to funding bodies.
* Regulatory Compliance: Support the PI in meeting regulatory requirements, including protocol submissions, amendments, and deviation filings. This ensures that all research activities complies with legal and ethical standards, safeguarding the integrity of the projects.
* Collaborative Meetings: Lead and participate in meetings with internal and external collaborators, fostering communication and collaboration among research teams. These meetings are essential for aligning project goals, sharing updates, and addressing any challenges that arise.
* Staff Supervision Assistance: Assist Clinical Research Managers or Senior Translational Project Managers in supervising staff involved in project areas. This includes providing guidance, monitoring performance, and ensuring that team members adhere to project timelines and objectives.
* Project Coordination: Responsible for the day-to-day coordination of research projects, ensuring that all tasks are executed efficiently and effectively. This involves managing schedules, resources, and communications to keep projects on track.
Qualifications
* Bachelor's degree in a field relevant to Biology, biomedical sciences, public health, or a related discipline.
REQUIRED EXPERIENCE:
* Three (3) years of experience in clinical research or project management, preference for experience in translational research projects.
* Experience with basic project management tasks, such as coordinating meetings and maintaining documentation.
PREFERRED EXPERIENCE:
* Experience in an academic institution with a proven track record of success in the clinical research field is preferred.
* Experience in knowledge of regulatory affairs, research ethics, and Responsible Conduct of Research (RCR) is preferred.
* Experience with basic grant writing and regulatory documentation is beneficial.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Basic understanding of translational research principles and biobanking processes.
* Basic knowledge of regulatory affairs, research ethics, and responsible conduct of research
* Familiarity with grant application procedures and regulatory compliance requirements.
* Basic understanding of data collection and management practices in research settings.
* Awareness of ethical considerations in clinical research and patient data handling.
* Strong organizational skills for managing day-to-day project tasks.
* Effective communication skills for interacting with research teams and stakeholders.
* Competency in using project management software and tools.
* Ability to draft clear and concise reports and documentation.
* Ability to work independently under general supervision.
* Capability to assist with basic grant and regulatory documentation.
* Ability to identify and resolve minor issues in project execution.
* Capability to support the integration of clinical and laboratory research efforts.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
Salary Range:$79,400-$91,900
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyCommunity Healthlink Intern - Behavioral Health
Worcester, MA jobs
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Schedule Details:
Scheduled Hours:
Shift:
Hours:
0
Cost Center:
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink
1. CHL interns are those looking for their first field placement
2. Interns at CHL work in supportive roles, closely with supervisors.
3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation.
4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities.
Hiring Range: $15.00 - $15.50
Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations.
I. Major Responsibilities:
1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program.
2. Assists with comprehensive assessments consistent with needs of the population served.
3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences.
4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care.
5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program.
2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes.
3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes.
Experience/Skills:
Required:
1. Strong communication and organizational skills.
2. Detail oriented.
3. Willingness to learn.
4. Able to effectively work alone, and as part of a team.
III. Physical Demands and Environmental Conditions:
1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally.
2. Work occurs in an indoor, patient-focused environment.
ADDENDUM CCBHC-IA Intern
Job Summary:
Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities.
Major Responsibilities:
1. Assists in tracking grant goals.
2. Gathers information from clients and data entry per grant requirements.
3. Contributes to infrastructure development to support sustainability.
4. Participates in training opportunities.
5. Participates on a CHL committee.
6. Identifies and carries out a special project.
7. Performs other related duties.
License/Certification/Education:
Required:
1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field.
Experience/Skills:
Required:
1. Interest in health equity and serving marginalized communities.
2. Strong communication and organizational skills.
3. Detail oriented.
4. Willingness to learn.
5. Able to effectively work alone, and as part of a team.
6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable.
7. We will be working in a hybrid model with some time onsite and remote work from home.
8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds.
III. Physical Demands and Environmental Conditions:
1. Must be able to remain seated for extended periods of time.
2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms).
3. Must be able to work on a computer 80% of the shift.
4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
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