Front Desk Agent jobs at The Marcus Corporation - 131 jobs

Requirements Compensation details: 18-20 Hourly Wage PI2cf6ad840c78-37***********8

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $26.50 per hour Responsibilities: Mitigate customer complaints as needed Communicate with housekeeping to make sure guest rooms are ready Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications: High school diploma, GED, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Working knowledge of Microsoft Office and reservation management systems Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Well-versed in taking telephone calls and handling stressful situations About Company Just off the Magnificent Mile, our suites are adjacent to the John Hancock Center. Within two blocks, you can reach Water Tower Place, the Lakefront Trail, and American Girl. Navy Pier and 'The Bean' at Millennium Park. Enjoy the views of Lake Michigan from our top-floor pool and fitness center. Employee-discounted parking is available if needed. Employee room discounts are an excellent benefit when traveling. GF Benefits are offered after 60 days of hire and start on the 1st of the following month: Medical, Dental, Vision, Supp Life Insurance, short-term disability, Accident plan, Hospital Indemnity Plan, critical illness, identity theft, and legal plan if you should elect them. Employee Contributions are required for these plans. This is a great place to work!

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 - $17 hourly Responsibilities: Mitigate customer complaints as needed General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Connect with the housekeeping department to ensure guest accommodations are ready Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Exhibits working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations High school graduate, GED recipient, or equivalent About Company We're off I-271, four miles from the North Chagrin Nature Center. The Cleveland Museum of Art, the Severance Hall concert venue, and the shore of Lake Erie are all within 10 miles. Downtown Cleveland is 20 miles away.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. The Martinique New York on Broadway is looking for a Front Desk Agent to join our team! Our historic 504-room hotel places you near iconic New York City attractions. Our hotel boasts an amazing 7,400 square feet of event space! The ideal candidate will have experience as a front desk agent or a similar role in a hotel of a similar size, and full availability, including overnights, weekends, and holidays. Shift Pattern: Overnight shift 11pm - 7am, full availability required for this role Pay Range: $30.23 - $40.31 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #1 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargainin agreement if applicable. What will I be doing? As a Front Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Receive, input, retrieve and relay messages to guests. #LI-LG1 EOE/AA/Disabled/Veterans

Base Pay: $18.00 - $20.00 / Hour Employee Type: FT Non-Exempt Required Degree: High school Manage Others: No Description Lane Enterprises is excited to welcome a Clerk to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization! Benefits: Lane offers a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan. Job Summary: As the Clerk, you will play an integral role in organizational service and strength of our company. You will provide administrative support, greet and direct visitors, and answer and respond to calls and emails. Essential Responsibilities: Provides administrative support to plant operation and sales functions. Handles telephone contacts in a professional manner and assists with customer inquiries and product pricing. Enter information pertaining to quotations, orders, shipments, invoices, receipts, consumption and production or other information related to Lane business, into our ERP system. Commands a working knowledge of company products and detailed knowledge of office practices and procedures. Create purchase orders, prepare packing slips, and print bill of ladings. Call customers daily and obtain directions and schedule drop off for drivers. Prepare directions to each location via Google maps and estimate time of delivery. Notify Loaders which loads have to be certified by obtaining heat number off pipe. Obtain certifications for any state jobs by downloading from state website. Print and attach to BOL. Send to Contractor. Cross training - must be able to understand responsibilities of all clerks and fill in while others are out or help when needed. Sort incoming mail and file. Prepares UPS Shipments. Year-end file preparation by packing folders or scanning documentation. Assist in planning and scheduling shipments, inter-company transfers, walk in sales and customer pick-ups, credit and collection inquiries, basic quoting. Communicate with the Yard/truck drivers via phone or radios. Requirements Must be proficient in Microsoft Office and Adobe Reader. Skilled at project management and managing multiple projects simultaneously. Ability to manage deadlines and effectively prioritize. Professional verbal and written communication skills. Team orientated. Strong Customer Service skills. Education and Experience: High School Diploma or Equivalent 2-3 years' Administrative or Office experience in a manufacturing environment. 2-3 years' demonstrated experience in providing customer service at all levels of an organization. Experience with Material Processing, A/P, A/R, Purchasing and Raw Materials Experience with ERP system. Physical Requirements: Work is performed in a standard office environment. Ability to sit at a desk for 8 hours per day. Must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks. Lane Enterprises is an Equal Opportunity Employer (EOE) Compensation details: 18-20 Hourly Wage PI6329d79f5472-26***********8

Soartress Hospitality is seeking a a friendly and professional Guest Service Associate, with hotel experience, to join our team at Homewood Suites by Hilton Minneapolis Mall of America located in Bloomington, MN. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, communicating with in-house guests via messaging, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations! Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Benefits: Competitive pay and PTO Insurance 401(k) Retirement Plan Flexible scheduling Supportive team environment Opportunity for advancement Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Soartress Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Soartress Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

About Us We are among the premier providers of specialty electrical and instrumentation (E&I) services for the nation's process industries. Our offerings include high-quality power, control, and process automation services, as well as panel fabrication, renewable energy, and energy retrofit solutions. Job Summary Ardent Services, LLC is looking for a timekeeper to reconcile timecards for clients using GPS records, focusing on verifying work hours, preventing "time theft," ensuring FLSA compliance, and auditing field staff to match clocked times to location data. Essential Duties & Responsibilities #Ardent Auditing & Verification: Comparing digital and/or paper timecards (clock-ins/outs) with GPS location pings from company vehicles or apps. Compliance: Ensuring adherence to federal (FLSA) and state labor laws regarding accurate pay and privacy. Discrepancy Resolution: Investigating and correcting issues like extended breaks, or incorrect location data. Data Analysis: Identifying trends or patterns that suggest time theft or inefficiencies. Reporting: Generating reports for management on hours worked, overtime, and compliance. Qualifications Ability to interpret data to determine GPS location for worksites Ability to navigate Excel to tally total worked hours based on GPS in/out data, and calculate discrepancies. Intermeditate Excel skills preferred (Pivot Tables, VLookups, etc.) Physical Demands Sitting for long periods of time Typing/Computer Work for long periods of time Work Environment Office Setting Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affirmative Action Policy. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations! Benefits: Competitive pay Flexible scheduling Supportive team environment Opportunity for advancement Responsibilities: Greet and assist guests during arrival and departure Process payments and issue room keys Respond promptly to guest questions and concerns Coordinate with housekeeping and maintenance Maintain accurate reservation records

RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The RPM Experience: ******************************************* Calling all guest service wizards with a passion for fun! RPM Raceway, is on the hunt for a talented and driven Guest Service Representative to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job. The Guest Service Representative will be the face of our brand, the ideal candidate will provide exceptional service to every guest who walks through our doors. From greeting visitors with a warm welcome to assisting them with their needs throughout their visit, you will play a crucial role in ensuring that every guest has a memorable and enjoyable experience at our venue. KEY RESPONSIBILITIES • Supports customers by answering phone calls, greeting, and assisting them in person. • Assists customers in the self-registration process. • Sells karting options including up-selling races & specials. • Sells memberships, arcade cards, snacks, apparel, parties, etc. • Takes payment of cash, credit cards, and coupons for specials, etc. • Schedules and places customers into races, groups, and teams. • Opens/closes cash registers, reconciles register drawer at shift close, balances transactions. • Prepares merchandise displays, Re-stocks food and apparel and maintains inventory. • Sets up Retail parties and small group events and provides attentive customer service. • Acts as Event Coordinator for Birthday parties and other retail events. • Develops Daily To-Do lists and accomplishes tasks as time permits. • Opens and Closes Shifts with attention to preparation and readiness for the following shift. • Always keeps venue in premier condition - completes all opening and closing duties. • Adheres to safety regulations and industry standards. • Must be available on weekends as needed. IDEALLY YOU'LL HAVE: • 1+ years of customer service experience in hospitality, entertainment, or retail • High School diploma or G.E.D from an accredited institution. • College attendance working towards a degree is preferable with flexible hours available. • Helpful, friendly, and patient attitude and disposition with ability to SMILE at all times. • Excellent interpersonal and communication skills and a great team player • Ability to accurately record information with strong attention to detail. • Able to multi-task and problem solve. • Able to work 15 to 28 hours per week including weekends and holidays. • Make RPM Raceway the best experience for every racer that walks through our door. • Must be 18+ You'll crush it if you have experience with: • Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment • Delivering Exceptional Service: A proven track record of going above and beyond for customers. • Building Rapport: Creating positive connections with people from diverse backgrounds. • Problem-Solving: Quickly finding solutions to challenges and exceeding guest expectations. • Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player • Positive Energy & Collaborative Spirit: You exude and create positive energy • Safety First: Uphold safety regulations and industry standards to keep everyone safe. BENEFITS THAT MATTER • A culture that provides you a sense of belonging • Competitive pay that values your contributions • Incentives • Paid holidays • Travel Perks • Racing & Entertainment Perks • Health/Life Insurance • 401k • Paid Time Off • Dental/Vision

The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Agent to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. Required Skills: Should be highly organized, have strong oral and written communication skills Ability to work autonomously and sell effectively Outstanding people skills Trustworthy and results-driven Must be able to work in a fast-paced environment and available for all shifts. May include nights, weekends and/or holidays Benefits: We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership and Team Member Travel Discounts. Equal Opportunity Employer View all jobs at this company

We are looking for a Front Desk Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Front Desk Agent ? Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel's facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we'd like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel's image by answering guests' requests and making sure our visitors are satisfied. Responsibilities Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests' requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Inform clients of our hotel services, including breakfast and dining options Promote all hotel amenities, conveniences and programs offered Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures Appraise team's performance and produce regular reports Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience Examine daily duties, assign tasks and check on progress Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings Recommend local tourist spots, including places to dine, shop and sight-see Establish friendly relationships with regular hotel clients Skills Proven work experience as a Front Desk Agent Understanding of all hotel management best practices and relevant laws Hands-on experience with Hotel Management software (PMS) Proficiency in English; knowledge of other languages is a plus Customer service drive with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Leadership skills along with the ability to motivate a team into high performance Ability to work flexible hours Strong sense of responsibility and a professional presentation Job Type: Full-time Benefits: Employee discount Flexible schedule Paid time off Referral program Schedule: 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Roslyn, NY 11576: Reliably commute or planning to relocate before starting work (Preferred) Experience: Hotel experience: 1 year (Preferred) Work schedule 10 hour shift 8 hour shift

Hilton Garden Inn Pittsburgh Area Beaver Valley in Monaca is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training. Several shifts are available, plus opportunities for full- and part-time work. As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. Required Skills: Should be highly organized, have strong oral and written communication skills Ability to work autonomously and sell effectively Outstanding people skills Trustworthy and results-driven Must be able to work in a fast-paced environment and available for all shifts. May include nights, weekends and/or holidays Full time employees are offered a competitive benefits package including Medical, Dental, Vision, PTO, Paid Holidays, 401k with match, Free Parking, UFC GYM Membership and Hilton Team Member Travel Discounts. Equal Opportunity Employer View all jobs at this company

Job Title: Hotel Guest Service Agent Department: Accommodations Reports To: Manager of Hotels Employment Dates: Seasonal, April - October Shift Availability: 7 AM - 3 PM and/or 3 PM - 11 PM Minimum Age: 18yr Wage: $15/hour Position Summary: Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests' stay. Availability and willingness to work weekends and holidays is required. About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie's south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you'll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment. Key Responsibilities and Duties: Welcoming Guests Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution. Operating the Front Desk system Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability. Managing Reservations Taking phone and online reservations, updating guest information, and confirming details. Answering Guest Inquiries Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone. Handling Guest Complaints Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary. Maintain Cleanliness and Comfort Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable. Communication with Other Departments Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner. Qualifications: To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High School diploma or equivalent is required. Experience in a hotel or related field is preferred but not required. Language Skills: Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential. Mathematical Skills: Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems. Reasoning Ability: Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior. Physical Demands: Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation. Work Environment: A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays. Lakeside Chautauqua is an equal opportunity employer.

POSITION: Pure Barre Vernon Hills is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing outstanding customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work some evenings and a weekend morning shift. REQUIREMENTS: Excellent sales, communication, and customer service skills required Warm welcoming and engaging personality Ability to build strong customer relationships Goal-oriented with an ability to achieve sales in memberships, retail, and private training Strong organizational and multi-tasking skills Must have proficient computer skills High school diploma or equivalent required Authorization to work in the United States required RESPONSIBILITIES: Execute sales process of lead generation, follow up, and close Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota Assumes responsibility for developing selling skills Process accurate cash and credit card transactions Follow up & follow through activities with prospective clients Input inventory for retail clothing and other items Take pictures for social media platforms Light cleaning of the retail area, studio, and restrooms Other duties as assigned COMPENSATION & PERKS: This position offers a competitive base rate Commission paid on sales is negotiable Huge opportunities for growth within the studios including additional sales and management positions Free unlimited membership to Pure Barre Vernon Hills Employee Retail Discounts

POSITION: Pure Barre South Barrington is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing outstanding customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work some evenings and a weekend morning shift. REQUIREMENTS: Excellent sales, communication, and customer service skills required Warm welcoming and engaging personality Ability to build strong customer relationships Goal-oriented with an ability to achieve sales in memberships, retail, and private training Strong organizational and multi-tasking skills Must have proficient computer skills High school diploma or equivalent required Authorization to work in the United States required RESPONSIBILITIES: Execute sales process of lead generation, follow up, and close Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota Assumes responsibility for developing selling skills Process accurate cash and credit card transactions Follow up & follow through activities with prospective clients Input inventory for retail clothing and other items Take pictures for social media platforms Light cleaning of the retail area, studio, and restrooms Other duties as assigned COMPENSATION & PERKS: This position offers a competitive base rate Commission paid on sales is negotiable Huge opportunities for growth within the studios including additional sales and management positions Free unlimited membership to Pure Barre Vernon Hills Employee Retail Discounts

The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is currently seeking for a Guest Service Agent to join our talented team! Located two blocks from the Magnificent Mile, this hotel offers 455 guest rooms and suites, 11,439 square feet of meeting and event space, and exceptional dining options. The ideal candidate will be responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a great opportunity for those who want to grow and gain more experience in our industry, If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team! Shift Pattern: Must be able to work a flexible schedule that includes morning and night shifts, along with weekends and Holidays. Pay Rate: The hourly rate upon hire is $21.50hour Shifts: able to work flexible schedule, weekends and Holidays. Benefits & Perks Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage * Mental health resources including Employee Assistance Program * Go Hilton travel program: 100 nights of discounted travel * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including; college degrees and professional certifications* * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. * Respond to guest inquiries and in a timely, friendly and efficient manner * Provide driving and/or walking directions to guests to local destinations * Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions * Assist fellow team members and other departments wherever necessary to maintain positive working relationships * Provide or obtain accurate information What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Night Auditor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate information

Part-Time Position: 3 evenings from 5pm-7pm, Monday through Friday and every other weekend 8am-4:30pm. The Front Desk Receptionist plays a key role in supporting the Executive Director and ensuring smooth daily operations within the community. This position is responsible for greeting guests, coordinating schedules, managing projects, and providing administrative support to maintain efficient office functions and an exceptional guest experience. Essential Functions Serve as the first point of contact for visitors, providing professional and welcoming assistance while directing guest traffic. Maintain, organize, and update files, records, and reports. Answer community phone calls promptly and professionally. Assist the Executive Director with assigned projects and special initiatives. Required Qualifications Strong organizational and prioritization skills with the ability to manage multiple tasks effectively. Demonstrated ability to work independently and manage projects from start to finish. Excellent communication and interpersonal skills. Proficiency with Microsoft Office Suite or similar software. Preferred Qualifications Experience working in a senior living community or similar environment. Background in business administration or office management. About RM Management RM Management, we are dedicated to creating welcoming, supportive communities where residents and team members feel valued. Our mission is to provide exceptional service, foster meaningful connections, and build an environment where people thrive. We believe our employees are the heart of our success, and we are committed to investing in their growth and development. RM Management is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants are encouraged to apply.