Human Resources Director
Marcus Corporation job in Milwaukee, WI
The Hilton Milwaukee is seeking a strong Director of Human Resources. This professional will support the human capital needs of our of our historic convention hotel. As the HR Director, you will report to the Hotel's General Manager and directly oversee the Human Resource services provided for the Hilton Milwaukee, the newly branded The Marc Hotel, as well as Miller Time Pub and our Milwaukee market shared Accounting, Sales and Reservations offices, totaling approximately 360 associates. As a key member of the Executive Committee, your insights and leadership will play a pivotal role in shaping the hotel's strategic vision.
There's no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee's premier meeting and convention destination. If you're passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.
What will you be doing?
* Oversee all areas of Human Resources administration. This includes but is not limited to associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, union relations, culture building, and community involvement.
* Lead labor relationships with two (2) unions that includes but is not limited to contract negotiations, contract compliance, contract training, and grievances.
* Provide guidance on associate relations issues such as investigations, coaching/counseling, and policy enforcement.
* Recommend, evaluate and support Hilton and Marcus Hotels' brand training and development programs, as well as remain current with industry trends in order to make necessary enhancements.
* Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates.
* Develop annual budgets for salaried labor and HR operating expenses. Ensure expenses are forecasted correctly on a monthly basis.
* Act as a member of the Executive Committee. Understand how to best support operational departments by working closely with your peers.
* Serve as a strategic partner who helps develops high potential leaders and advocates for their progression.
* Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, encouraging cross-departmental appreciation, and continuing to elevate service standards.
* Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law.
* Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance.
What should you bring to the role?
* Bachelor's Degree or equivalent in a related field
* 10 plus years of total HR experience, including responsibility for talent acquisition, associate relations, training and development, benefits administration, etc.
* 5 years or more of proven HR leadership experience, preferably in a hotel, resort or hospitality setting
* Strong interpersonal skills to interact positively with all levels of the organization
* Budget management experience highly preferred
* Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful
* Past Hilton brand experience would be ideal but not required
* Previous experience in union settings beneficial
What's in it for you?
* Eligible for customary Executive Committee benefits and annual Executive Committee bonus
* A free, well-balanced meal every shift
* Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
Who we are:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee is an Equal Opportunity Employer
#HMCCE
Additional Information
Senior Vice President Marketing
Marcus Corporation job in Milwaukee, WI
Marcus Theatres is seeking a Senior Vice President of Marketing to lead the development and execution of a bold, integrated marketing philosophy that elevates our brand and drives visionary direction across all markets. As a key member of the senior leadership team, this executive will design and implement innovative marketing strategies that increase brand awareness, customer loyalty, and market relevance. The ideal candidate possesses tremendous communication and leadership skills, with proven success in traditional and innovative companies and has worked across the broad spectrum of today's marketing channels. We are looking for a leader with strategic, creative and financial acumen, as well as a strong business intellect.
Reporting to the division President, this role oversees all facets of marketing and brand engagement, including digital strategy, studio and vendor partnerships, event marketing, social media, loyalty and rewards programs, public relations, and community outreach. If you're a forward-thinking marketing executive with a passion for storytelling, brand building, and delivering meaningful customer experiences, we invite you to join Marcus Theatres and help shape the future of entertainment. This role is based out of our corporate offices in Milwaukee, WI.
As part of the Marcus Corporation, Marcus Theatres has proudly entertained audiences since our first theater opened in Ripon, WI, back in 1935. Now, as the fourth-largest theater circuit in the U.S., we bring the magic of movies to life with 995 screens across 78 locations in 17 states, operating under Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion is electric, fueled by the thrill of film and the drive to provide remarkable experiences. We're dedicated to hiring exceptional talent who bring these experiences to life for every moviegoer.
What You Will Do:
* Develop and execute a comprehensive, circuit-wide marketing strategy aligned with Marcus Theatres' overarching business objectives and strategic goals.
* Lead brand positioning and reputation management through sophisticated, data-driven marketing initiatives that drive measurable revenue impact.
* Provide strategic direction and mentorship to the marketing department, optimizing resources to achieve divisional and corporate priorities.
* Champion innovation by integrating traditional, digital, and experiential marketing to elevate customer engagement and loyalty.
* Leverage deep industry insight and consumer analytics to inform marketing decisions, identify emerging trends, and anticipate audience behaviors.
* Build, leverage, and sustain strategic partnerships with studios, media, and key business collaborators to amplify brand visibility and expand market reach.
* Collaborate cross-functionally with Operations, Sales, and Executive Leadership to align marketing initiatives with organizational performance goals.
* Drive brand consistency and relevance through compelling campaigns, clear value propositions, and differentiated storytelling.
* Monitor performance metrics and ROI across campaigns and loyalty programs, using data to refine strategies and enhance marketing agility.
* Represent Marcus Theatres as a thought leader at industry events, cultivating insights and relationships that inform long-term brand and business strategy.
What We're Looking For:
* 10+ years of progressive marketing leadership experience driving multi-segment strategies, market expansion, and brand growth through insight-driven decision making.
* 8+ years in senior marketing roles leading multifunctional teams, partnering with C-suite executives, and shaping company-wide marketing strategy across diverse business units.
* Proven success managing large-scale budgets with measurable ROI, optimizing spend to balance short-term performance and long-term brand equity.
* Strategic, collaborative leader who thrives in fast-paced, complex environments, adept at managing competing priorities with focus and agility.
* Decisive and adaptive problem-solver skilled at realigning teams and priorities in response to shifting business needs or market dynamics.
* Deep expertise in multi-channel marketing, including traditional, digital, social, and experiential campaigns that drive customer engagement and revenue growth.
* Demonstrated excellence in brand strategy, media planning, creative direction, and customer lifecycle management, from acquisition to retention.
* Advanced understanding of digital transformation and data-driven marketing, leveraging analytics to inform strategy and measure impact.
* Executive presence with the ability to influence and collaborate across all levels of the organization and build trusted relationships with senior leadership.
* Bachelor's degree in Business, Marketing, or Communications required; Master's degree in Marketing or related field preferred.
Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Additional Information
Marketing Specialist
Marcus Corporation job in Milwaukee, WI
Are you a storyteller at heart-someone who blends strategy with creativity, data with imagination, and tradition with fresh vision? We're seeking a Marketing Specialist who can elevate our brand across every touchpoint, shaping campaigns that honor our legacy while embracing the future of entertainment. This role offers the chance to bring bold ideas to life, deepen audience connection, and help guide Marcus Theatres' voice in a rapidly evolving landscape. Reporting to the Director of Marketing and Studio Relations, this individual will support initiatives that spark engagement, strengthen partnerships, and enhance the moviegoing experience for every guest. This role is based out of our corporate offices in Milwaukee, WI.
As part of the Marcus Corporation, Marcus Theatres has proudly entertained audiences since our first theater opened in Ripon, WI, back in 1935. Now, as the fourth-largest theater circuit in the U.S., we bring the magic of movies to life with 995 screens across 78 locations in 17 states, operating under Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion is electric, fueled by the thrill of film and the drive to provide remarkable experiences. We're dedicated to hiring exceptional talent who bring these experiences to life for every moviegoer.
What You Will Do:
* Support cross-channel marketing objectives that align with our strategic marketing plan, contributing to campaigns that resonate across digital, print, and in-theatre experiences.
* Analyze market data-from conversion rates to traffic flow-to inform future strategies and strengthen overall marketing performance.
* Recommend, coordinate, and execute local advertising initiatives, including sports partnerships, radio placements, direct mail, and grassroots community engagement.
* Serve as the field's primary point of contact for marketing materials, overseeing production, distribution, and inventory of collateral assets.
* Manage marketing initiatives from planning to completion-project management, field communication, and material procurement included.
* Work closely with the marketing team to support social media and digital content execution, ensuring posts are engaging, creative, and aligned with brand tone and goals.
* Assist with the development and rollout of studio marketing plans, supporting major film releases and promotional activations.
* Collaborate with Sales, Operations, and Film teams to ensure that guest needs, brand standards, and campaign goals align seamlessly.
* Perform additional duties as assigned by the Director of Media
What We're Looking For:
* Three (3) years of marketing experience with hands-on execution of campaigns and marketing materials.
* Strong organizational skills, the ability to adapt quickly, and a sense of urgency rooted in respect for deadlines and guest needs.
* Solid understanding of social platforms-Facebook, Instagram, TikTok, and X (Twitter)-and familiarity with social KPIs.
* Knowledge of SEO and website traffic metrics.
* Detail-driven, capable of managing multiple fast-moving projects with independence and precision.
* Excellent communication and interpersonal abilities.
* Proficiency with marketing tools such as Basecamp, Google Analytics, and CMS platforms is preferred.
* Ability to travel to Wisconsin theatre locations and company events as needed and ability to work 5 days a week out of our corporate office in downtown Milwaukee.
What's in It for You?
* A chance to bring your creativity to a legacy brand that values innovation rooted in tradition.
* Discounts at Marcus Hotels & Resorts properties for hotel rooms, cafes, and restaurants - not to mention, great deals on golf, ski, and spa
* VIP Movie card at Marcus Theatres
* Medical, dental, and vision insurance after 30 days, along with company-paid life insurance, employee assistance resources, and 401(k) with employer match.
* Paid time off
* Early wage access
* Opportunity to grow your career with a leading entertainment company.
* Work in a modern Milwaukee office with a vibrant, inclusive culture.
* And more!
Salary Estimate: $55,000-$65,000.
Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Additional Information
Painter - PT
Marcus Corporation job in Milwaukee, WI
Do you consider yourself a natural problem solver, always curious about how things work? If you're energized by hands-on tasks and enjoy leading a team, this opportunity at the Hilton Milwaukee might be your perfect fit. As a key leader in our Engineering Department, you'll ensure our hotel operates seamlessly, maintaining essential systems and implementing safety and security measures to protect guests, employees, and property. This dynamic position also serves as a member of the Executive Committee, contributing directly to the strategic decisions that shape our iconic hotel.
There's no better time to join us, as the Hilton Milwaukee undergoes a $40 million renovation set to be completed by summer 2025. This extensive transformation will elevate our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee's premier meeting and convention destination. If you're passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.
What will you be doing?
* Lead and oversee Engineers, Painters, and Carpenters to ensure high-quality work.
* Manage weekly schedules and process payroll edits and reports for the department.
* Provide guidance, performance evaluations, and disciplinary actions as needed.
* Supervise projects and ensure timely completion.
* Engage with guests, vendors, contractors, and corporate leaders.
* Support maintenance staff with troubleshooting and repairs.
* Conduct regular inspections of hotel areas for safety and quality.
* Assist with budgeting, collective bargaining compliance, department spending control and other duties as assigned.
What do you bring to the role?
* Prior supervisory and/or management experience in a similar environment required.
* Must be able to read and interpret documents to include: Blueprints/Schematics, Procedural manuals, Budgets/Financial Statements, OSHA standards such as LockOut/TagOut, SDS, etc.
* Possess ability to troubleshoot, repair and/or maintain:
o Physical building to include all FF&E
o A/C and refrigeration equipment
o Electrical systems
o Mechanical equipment (i.e. motors, starters, pumps, fans, etc.)
o Plumbing and drains
o Pneumatic and electronic systems and controls
o Fire Alarm and Life Safety equipment
* Possess excellent interpersonal and communication skills and have computer proficiency.
* Analytical skills in order to be able to assess and identify problems and then implement solutions.
* Represent the company in a courteous and well-groomed manner.
* Must be able to use and understand hand and power tools.
What's in it for you?
* Eligible for annual Executive Committee bonus
* A free, well-balanced meal every shift
* Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Early wage access
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Hilton Milwaukee is an Equal Opportunity Employer.
Additional Information
Cafe Busperson
Marcus Corporation job in Milwaukee, WI
Do you strive to set yourself apart with gracious service and impeccable style? Are you passionate about supporting dining operations and creating memorable guest experiences at Milwaukee's premier luxury hotel? If so, The Pfister is looking for you to join our team and continue its iconic legacy.
As a Café Busperson at The Pfister Hotel, you will support the café and dining team by maintaining clean, well-stocked service areas, resetting tables quickly, and assisting servers in ensuring a smooth, welcoming dining experience for every guest.
Built in 1893, The Pfister Hotel has been a Milwaukee icon for nearly 130 years. Recognized for its grand tradition of gracious service and timeless style, The Pfister has proudly held the AAA Four Diamond designation for 46 consecutive years-one of only 11 properties in North America to do so since the program's inception in 1976.
What You'll Be Doing:
* Greet every guest with a warm smile and positive attitude.
* Promptly reset and prepare tables for incoming guests.
* Maintain well-stocked service areas with glassware, silverware, plates, and ice.
* Assist in transporting clean and soiled linens to and from appropriate locations.
* Set up and break down your station at the beginning and end of each shift.
* Ensure cleanliness of all surfaces and dining room floors throughout the shift.
* Run food from the kitchen to the dining room as needed.
* Polish silverware, fold napkins, and keep supplies organized and stocked.
* Support servers and the kitchen team with additional duties as needed.
Position Requirements:
* Genuine desire to serve and assist others.
* Ability to perform repetitive tasks and remain on your feet for extended periods.
* Comfortable multitasking and staying focused in a busy environment.
* Basic understanding of English (spoken and written) for communication and safety.
* Ability to lift, carry, and transport items up to 50 lbs through a bustling dining area.
* Familiarity with table settings and service standards is a plus.
* Previous hospitality experience welcome but not required-we're happy to train the right candidate!
* Must adhere to Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment.
What's in It for You:
* Complimentary, well-balanced meal every shift.
* Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.
* Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas.
* Discounted parking and "two-for-one" Marcus Theatres movie tickets.
* Career growth opportunities, with transfer options across properties while maintaining service credit.
* Paid vacation days, annual wage increases, and holiday/jury duty/bereavement pay.
* Company-paid life insurance, Employee Assistance Program, and additional retirement benefits.
* Recognition programs and unlimited employee referral bonuses.
Job Type: Part-Time, Hourly
Pay Rate: $15.32 per hour
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People," striving daily to create extraordinary experiences for guests and associates alike. With a growing portfolio of 15 U.S.-based hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an Equal Opportunity Employer.
Additional Information
* Hourly/Yearly Wage: 15.32/hr
Area Cash Coordinator
Marcus Corporation job in Milwaukee, WI
Are you detail-oriented and passionate about ensuring accuracy in financial operations? Do you want to play a key role in supporting accounting functions at some of Milwaukee's premier downtown hotels? If so, we invite you to join our team as an Area General Cashier. In this role, you will be responsible for safeguarding assets, balancing transactions, maintaining records, and ensuring compliance with cash handling policies-all while providing support to management and associates across multiple properties.
Connected to Milwaukee's top destinations, our hotels are part of Marcus Hotels & Resorts, a division of The Marcus Corporation. With a legacy of more than 60 years of hospitality excellence, Marcus Hotels & Resorts is known for outstanding service, unique properties, and a people-first culture that creates extraordinary experiences for both guests and associates.
What will you be doing?
* Prepare and balance daily cash and gift card transactions.
* Control house funds, including bank issuance to managers and associates, petty cash distributions, and change orders.
* Maintain cash handling contracts and ensure compliance with policies.
* Perform change orders for shifts and maintain proper denominations in the central fund.
* Support associates with cash handling questions and challenges.
* Audit all cashier banks as defined by accounting policies.
* Identify and report variances in cash, gift card, and credit card transactions, communicating significant variances to accounting management.
* Audit and reconcile property vending (ATM, laundry, vending machines).
* Ensure clear and accurate audit trails throughout all tasks.
* Maintain thorough and accurate electronic files, including payroll deductions, tip allocations, and cash handling documentation.
* Assist with monthly closing duties, including inventories and accruals.
* Contribute to systems and controls improvements and training documentation.
* Complete management reports and other accounting tasks as assigned.
What do you bring to the role?
* High school diploma required; college courses in accounting preferred.
* 2+ years of cashier experience.
* Ability to travel regularly between downtown Milwaukee locations.
* Strong organizational skills, problem-solving abilities, and attention to detail.
* Ability to handle confidential information sensitively.
* Experience working independently and as part of a team in a fast-paced environment.
* Proficiency in Microsoft Excel, Word, and Outlook.
* Strong written and verbal communication skills.
* Ability to perform accurate mathematical computations.
* Knowledge of general ledger systems, accounting principles, and corporate procedures.
* Flexibility to assist in other accounting functions as assigned.
* Maintain professional demeanor and clean uniform.
What's in it for you?
* A free, well-balanced meal every shift
* Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer within the company while retaining service time
* Early wage access
* Paid time off
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program, and 401k with employer match
* And more!
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. With a growing U.S.-based portfolio of 15 hotels and resorts, our properties are recognized for their unique character and style.
Note: This document describes the general nature and level of work required. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Marcus Hotels & Resorts is an equal opportunity employer.
Additional Information
Water Park Attendant - PT
Marcus Corporation job in Lake Geneva, WI
Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Part Time Waterpark Attendant at Timber Ridge Lodge & Waterpark, you'll play a vital role in creating a safe and enjoyable experience for our guests and their families. Your mission will be to enforce rules, supervise the Waterpark, and actively prevent accidents.
Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
What you will be doing:
* Greet and assist guests entering the pool area; monitor facility and patron conduct.
* Enforce rules and supervise guests to maintain a safe environment.
* Perform cleaning and maintenance tasks as assigned.
* Report damages to facilities, attractions, or equipment to supervisors.
* Provide excellent customer service and address guest inquiries or concerns.
* Ensure proper use of wristbands and access points to promote safety and enjoyment.
* Offer directions and information about the property and surrounding area.
* Support emergency response staff and complete other duties as directed.
What we are looking for:
* Must be able to work varied schedules, including weekends, holidays, and under pressure.
* Minimum 8th-grade education preferred; must be at least 16 years old.
* Ability to follow directions and perform tasks with limited supervision.
* Strong interpersonal skills to assist and interact with guests and patrons.
* Capable of supervising activities, enforcing rules, and giving clear directions.
* Basic English proficiency for reading, writing, and effective communication.
* Critical thinking skills to make independent and sound decisions.
* Able to work independently or with a team to oversee facility activity and handle emergencies.
What's in it for you?
* A free, well-balanced meal every shift
* Discounted gym membership
* Room discounts at Marcus Hotels & Resorts
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Early wage access
* Paid time off
* Flexible scheduling
* And more!
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Timber Ridge Lodge & Waterpark is an equal opportunity employer.
Additional Information
Massage Therapist
Marcus Corporation job in Milwaukee, WI
Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional spa and wellness experiences in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Massage Therapist to be a part of our Well Spa + Salon team and continue its iconic legacy.
As a Well Spa Massage Therapist at The Pfister Hotel, you will be responsible for delivering customized massage and bodywork treatments to promote relaxation, stress relief, and overall well-being.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.
What you will be doing:
* Perform professional massage services including Swedish, deep tissue, hot stone, and other techniques as trained.
* Consult with guests to understand their needs and tailor services accordingly.
* Maintain cleanliness and organization of massage rooms and equipment.
* Ensure guest comfort and safety during all massage sessions.
* Promote spa products and additional treatments to enhance guest wellness.
* Document guest preferences and treatment notes as required.
* Stay current with trends, certifications, and state licensing requirements.
Position Requirements:
* Current state license or certification as a Massage Therapist required.
* Previous spa or wellness center experience strongly preferred.
* Extensive knowledge of various massage modalities and their benefits.
* Ability to adapt treatments to meet guest needs and requests.
* Strong communication and customer service skills.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
What's in it for you?
* A free, well-balanced meal every shift.
* Discounted gym membership.
* Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
* Discounted parking.
* "Two for one" movie theater coupons at Marcus Theatres.
* Ability to grow your career and transfer from one property to another.
* Early wage access.
* Paid time off.
* Flexible scheduling.
* Medical, dental, and vision insurance (available after 30 days of, company-paid life insurance, employee assistance program, and 401k with employer match. employment (if eligible)
* And more!
Job Type: Part-Time, Commission
Pay Rate: Commission based, plus $15/hour training pay
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.
Additional Information
* Hourly/Yearly Wage: Commission based
ML Housekeeping Supervisor
Marcus Corporation job in Lake Geneva, WI
If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Housekeeping Supervisor at the Grand Geneva Resort & Spa, you'll lead with pride, ensuring every guest room, public space, and back-of-house area shines with impeccable cleanliness and attention to detail. You'll be the final touch in creating a flawless first impression for our guests, inspecting each space to uphold the resort's high standards of excellence.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
* Inspect guest rooms, public areas, and corridors for cleanliness and quality, updating room status as needed.
* Monitor and evaluate the performance of housekeeping staff, ensuring tasks are completed on time and up to standard.
* Provide organization, guidance, and communication while reinforcing the resort's high standards.
* Ensure housekeeping carts and linen closets are clean, organized, and fully stocked.
* Inspect VIP rooms and randomly check rooms for quality compliance, reporting any maintenance issues.
* Handle special guest requests and assist with deliveries, ensuring timely service.
* Maintain proper staffing levels and oversee the smooth operation of the housekeeping department.
* Report any suspicious activity or hazardous conditions to the Loss Prevention Department and respond to guest inquiries.
What do you bring to the role?
* Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
* Minimum six months of supervisory experience or one year of relevant housekeeping experience required.
* Strong proficiency in Microsoft applications and Property Management Systems.
* Ability to read and write basic English for completing reports and forms.
* Capable of providing clear direction, instruction, and guidance to team members.
* Strong organizational skills with the ability to prioritize tasks and meet deadlines.
* Able to exercise judgment and monitor staff performance effectively.
* Flexible availability, including days, nights, weekends, and holidays.
What's in it for you?
* A free, well-balanced meal every shift
* Discounted gym membership
* Room discounts at Marcus Hotels & Resorts
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Early wage access
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Additional Information
Ski Area Attendant Seasonal PT
The Marcus Corporation job in Lake Geneva, WI
Ski Area Attendant Seasonal PT - (250002KZ) Description Provide customer assistance, answer phones, file, data entry and assist cashiers. Essential Functions- Answer phones in a courteous and professional manner. - Handle money and financial payment for services and goods.
- Data entry using MS Office and SMS applications.
- Assist guests with any needs or challenges.
- Assist cashier staffing as needed.
- Must be willing to help with a variety of duties in and around the chalet.
- Perform other duties as assigned.
Position Requirements- Any combination of education, training or experience that provides the required knowledge, skills and abilities.
- High School Diploma or GED preferred but not required.
- Prior MS Office training and SMS programs training preferred.
- Prior Office experience.
- Good customer service and communication skills.
- Enjoy working with general public.
- Must be organized and take direction well; Good cash handling skills.
- Be able to tolerate extreme weather conditions.
- Must have basic computer knowledge; Must have a flexible schedule including but not limited to nights, weekends and holidays.
Reporting Relationship Reports to Office Supervisor.
Exemption Status Non-Exempt Note This document describes the general nature and level of work required of people in the job.
It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Equal Opportunity Employer Primary Location: Wisconsin-Lake Geneva-Grand Geneva ResortWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: Administrative ServicesJob Posting: Nov 4, 2025, 9:04:46 PM
Auto-ApplyWater Park Supervisor
Marcus Corporation job in Lake Geneva, WI
Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Waterpark Supervisor at Timber Ridge Lodge & Waterpark, you'll lead a dynamic team, ensure lifeguard excellence through ongoing training, manage Red Cross certifications, and create a safe, exciting environment where guests and families can make unforgettable memories.
Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
What will you be doing?
* Develop new materials and topics for daily training sessions.
* Provide feedback for staff evaluations and support team growth.
* Act as Manager on Duty in the Director's absence.
* Serve as the liaison for Red Cross materials, trainings, and lifeguard classes.
* Supervise and support Head Guards, Lifeguards, Slide Attendants, and Aquatic Center Attendants.
* Enforce facility rules, report repairs, and maintain a safe and clean aquatics area.
* Assist with opening, closing, and daily operation of the aquatics facility.
* Perform additional duties as assigned, including acting as lifeguard, water park attendant, or pool cleaner.
What do you bring to the role?
* Must be at least 18 years old.
* Possess American Red Cross certifications: Lifeguard, Shallow Water Attendant, and Administering Emergency Oxygen.
* High school education preferred, with two years of active lifeguard experience preferred.
* Ability to read, write, and communicate effectively in English.
* Strong interpersonal skills to assist and interact with guests, patrons, and team members.
* Capable of supervising others, enforcing rules, and responding to emergencies with sound decision-making.
* Skilled in handling challenging customer interactions with patience, tact, and diplomacy.
* Ability to work independently or collaboratively while supervising facility activities and maintaining safety standards.
* Ability to work a flexible schedule including days, nights, weekends and holidays.
What's in it for you?
* A free, well-balanced meal every shift
* Discounted gym membership
* Room discounts at Marcus Hotels & Resorts
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Early wage access
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Timber Ridge Lodge & Waterpark is an equal opportunity employer.
Additional Information
Front End/Asst Dept Leader
Franklin, WI job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Assist with monitoring and control supply expenses for the department.
Assist with managing cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Assist with creating and execute budgets and scheduling of labor in partnership with store management.
Assist in the development and implementation of department action plans to achieve desired results.
Collaborate with Front-end associates and promote teamwork.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Retail or Customer Service experience
Desired
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)
Auto-ApplyLOGISTICS/BATTERY CHANGER
Oconomowoc, WI job
Responsible for general maintenance in maintaining distribution center's buildings and equipment. Activities include plumbing, electrical, HVAC (excluding Freon work), carpentry, painting, dock door and leveler maintenance. Role model and demonstrate the company's core values of respect, integrity, diversity, inclusion and safety of others.
Minimum
Basic plumbing, HVAC, carpentry, welding, mechanical and electrical skills
Ability to read and interpret technical instructions and manuals
Skilled with hand tools and power tools
Valid driver's license
Desired
High school education or equivalent
Training in facility maintenance including carpentry, HVAC, plumbing, electrical and mechanics
Perform preventative maintenance on HVAC, electrical, plumbing systems and dock doors and levelers
Repair minor electrical, HVAC, plumbing and dock doors and levelers
Assist / monitor equipment process parameters to perform predictive / preventive maintenance and enter data into Computerized Maintenance Management System (CMMS)
Assist in monitoring inventory of spare parts, special need items and tools
Ability to operate computers and maintenance diagnostics equipment including analog and digital multi-meters, pyrometers, photo-tachometer, etc.
Diagnose failures, determine parts and material requirements, and perform repairs as required to resume Operation on production equipment
Ability to communicate and escalate with peers and principles
Ensure and maintain the cleanliness of all equipment, workstations and overall facility
Perform basic carpentry duties as needed
Assists in relocating and remodeling offices, conference rooms and break areas
Must be able to perform the essential functions of this position with our without reasonable accommodation
Auto-Applye-COMMERCE/DEPARTMENT LEAD
Milwaukee, WI job
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM * Proven supervisory experience
* Ability to read shelf tags
* Basic knowledge of computers
* Excellent oral/written communication skills
* Basic math skills (i.e., counting, addition, and subtraction)
* Self-directed, ability to execute projects with minimal supervision
DESIRED
* Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
* Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
* Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
* Perform responsibilities required of selectors and customer attendants as needed per company guidelines
* Train all functions and duties of the selector and customer attendant roles
* Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
* Assist with scheduling to meet operational and associates' needs
* Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
* Print and distribute order labels, including orders for perishable departments
* Troubleshoot e-Commerce equipment and devices
* Maintain level of supplies needed to perform necessary duties
* Maintain organization and cleanliness of staging areas and equipment
* Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
* Perform required opening and closing procedures
* Learn and implement process improvements as directed by division or enterprise e-Commerce team
* Provide feedback on team members daily performance and annual performance reviews
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyMEAT/MEAT CUTTER
Watertown, WI job
Perform general product preparation, clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Willing to work weekends and holidays.
* Effective written and oral communication skills.
* Ability to read shelf tags, signs, and product labels.
* Must work with various cleaning solutions, safely use sharp tools, and operate certain equipment.
* Ability to work as part of a team in a fast-paced environment.
* Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Desired
* Meat work experience or similar experience in food preparation.
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, safety, and food handling
* Perform tasks such as cutting, grinding, slicing, preparing, processing, trimming, tenderizing, sealing, packaging, wrapping, bagging, pricing, prefabricating, dating, labeling, scaling, merchandising, selling, serving customers, and other functions in accordance with company policies.
* Keep department temperature logs accurately updated and maintained.
* Stock and display meat items safely and in accordance with company standards.
* Check product quality; make sure it is rotated properly and fresh.
* Keep sales areas, backrooms, coolers clean and well organized.
* Keep carts, tools, and supplies in their designated areas and well organized.
* Keep floors, clean, safe, and free from clutter.
* Provide good customer and associate relations.
* Communicate effectively with customers and fellow associates.
* Unload trucks, sort orders, and place in proper cooler location.
* Wash and sanitize equipment in accordance with company and health department policies and procedures.
* Make a friendly impression on customers.
* Wait on customers and counter promptly and cheerfully; greet customers and provide them with good quality foods.
* Increase store sales and profits in conjunction with retail operations and marketing programs.
* Be prompt, tactful, calm, courteous, and professional in all interactions.
* Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyFac Engineering/Energy Engr
Milwaukee, WI job
Develop and execute the division's energy efficiency program including energy efficiency projects, program management, energy portfolio, and utilities management. Achieve energy usage and reduction goals by implementing best practices and technologies for retail stores and company facilities. Support the division's green building program including auditing, commissioning, and certification of buildings. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Provide subject matter expertise in areas including electricity, gas, water, sewer, and waste initiatives
- Support initiatives for reusing, repairing, refurbishing, and recycling utility resources
- Develop capital and expense budgets and allocations for building and equipment retrofits and utilities at store, district, and division levels
- Assist with integrating energy reduction best practices into maintenance technicians' daily activities
- Provide Facility Engineering Department Manager with status updates on budget and project reports
- Support Facility Engineering cost control initiatives by partnering with store operations to review variances in budgets, and to provide training to store managers at district meetings
- Support division teams in the event of a utility outage and through restoration; communicate to appropriate leadership
- Provide pertinent information to the corporate energy department to secure utility incentives
- Collaborate with corporate Facility Engineering to select test stores and support execution for proof of concept to determine project viability for energy efficiencies
- Travel to division locations regularly to engage contractors/subcontractors and store associates to evaluate the effectiveness of projects
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- Proficient with Microsoft Office, Microsoft Project, and engineering tools such as Energy Cap, UltraSite, Tableau, Service Hub, Site Folio, or Coupa
- Level 8- Bachelor s degree in energy engineering or a closely related STEM field with 7+ years experience in energy engineering, or Master s degree with 3+ years experience in energy engineering
- Level 7- Bachelor s degree in energy engineering or a closely related STEM field with 3+ years energy engineering experience, or Master s degree in energy engineering or closely related STEM field and any amount of experience in energy engineering
- Level 6- Bachelor s degree in energy engineering or a closely related STEM field
- Excellent oral and written communication skills
Desired
- N/A
Auto-ApplyConcessions Attendant
Marcus Corporation job in Gurnee, IL
Starting Pay: $15/hr. Variable Shifts; Part Time; Free Movies - Amazing Growth Opportunities - Gurnee, IL - Concessions Attendant Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness of the theatre. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.
This position reports to a member of the theatre management team or General Manager (reporting may vary by location).
Essential Functions/Job Duties:
Associates must be able to perform the essential functions of the position with or without reasonable accommodation.
* Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
* Sell food and beverage items at the concession stand;
* Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
* Operate point-of-sale terminals and make accurate change;
* Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies;
* Fill online concession orders and prepare for pickup;
* Perform daily concession maintenance duties, including daily stocking;
* Follow instructions on safe use of all chemicals/cleaning materials;
* Clean and sanitize the concession stand and beverage areas for guests and associates;
* Monitor and communicate social distancing guidelines;
* Make certain guest service is friendly, helpful and fast;
* Answer questions from guests and resolve any concerns;
* Uphold Marcus' high standards and execute company-wide programs;
* Assist with other functions as instructed by the General Manager or a member of the management team
* The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Job Requirements:
* Possess strong interpersonal, verbal, and written communication skills;
* Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
* Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
* The ability to work in a high-volume, fast-paced, team environment;
* Have a passion for delivering unparalleled hospitality and high quality food & service;
* Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Wearing a face mask is required during scheduled working hours. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Work is performed in a theatre environment. The noise level is usually moderate to high with an occasional loud environment. Wearing a face mask is required during scheduled working hours. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required:
* No minimum education required
Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Additional Information
CUSTOMER SVC/CLERK
Gurnee, IL job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyUsher
Marcus Corporation job in Gurnee, IL
Food. Service. Film. Fun! Marcus Theatres: Where Talented People Find Limitless Opportunities! Join the Marcus Theatres Team and learn how we have redefined the movie going experience! As a theatre associate with Marcus Theatres, you will be a part of a family you can connect with, grow with, and have fun with!
Our Associates Enjoy…
* Competitive Wages & Premium Holiday Pay
* Flexible or Set Schedules
* Free Movies
* Paid Uniforms
* Medical, Dental, Vision & Retirement Benefits for Full-time (30+ Hours per Week)
* Associate College Scholarship Program
Do You Have What it Takes?
Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate about exceptional guest service and bring their enthusiasm with them to work each and every day!
We Need YOU.
Your Job Duties May Include…
* Greet and assist guests throughout the facility.
* Issue tickets, direct guests and control access.
* Sell food & beverage items at concessions.
* Explain the best possible value by informing and suggesting our products and experiences.
* Ensure auditoriums, seats, lobby, hallways and restrooms are clean and ready for showtime.
* Maintain a safe and accessible facility for all guests and associates.
* Follow direction of the leadership team.
Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Additional Information
Frozen Food/Lead Clerk
Sheboygan, WI job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Display a positive attitude.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Stay current with present, future, seasonal and special ads.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Must be at least 18 years of age
Desired
High school education or equivalent preferred
Management experience preferred
Retail Experience
Second language (speaking, reading and/or writing)
Auto-Apply