Brand Manager - Marcus Samuelsson Restaurant Group
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
The Brand Manager will act as the day-to-day "General Manager" of an upcoming Marcus Samuelsson CPG business, owning multiple critical aspects of pre/post-launch, including the following.
Commercialization: Partner with co-manufacturing team to commercialize primary items (2025) and future innovation pipeline (2026+)
Marketing Plans: Develop and execute 360 marketing launch plans, inclusive of PR, media, social, in-store, and experiential, in conjunction with internal and external marketing partners
Forecast: Partner with Sales and Finance leads on forecasting demand for the business + partner with the co-manufacturer to ensure production needs are properly managed
Sales Liaison: In partnership with the Sales Lead, the Brand Manager will assist/lead the following critical aspects of a retailer's new item set-up process:
Lead new item paperwork and forms, cost sheets, spec sheets, nutritional info, and marketing collateral to retail/distribution partners
Manage timelines for authorizations, slotting, promotional calendars, and category review cycles
Ensure compliance with retailer and distributor requirements
Innovation: Build the multi-year innovation pipeline aligned to growth strategy and business targets
Day-to-Day Lead: Manage budget, team meetings, Shopify site, etc...
Additional Details
Team mem Brand Manager will regularly engage with the larger CPG team: Business lead, sales lead, finance lead, creative team, external agencies, co-manufacturer, and others. Opportunity exists to engage with investors, retailers and additional partners as well
PT / FT: Open to full-time or fractional support
Geography: New York City and adjacent areas preferred
Experience: Previous 3-5 years of CPG experience (focused on food & beverage) is preferred
Job Type: Full-time
Pay: $70,499.98 - $84,903.20 per year
Hiring Manager: ***********************
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$70.5k-84.9k yearly Easy Apply 28d ago
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Server - Metropolis by Marcus Samuelsson
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
Server
Key Responsibilities:
To provide courteous, prompt service to our guests
Successfully adhere to Steps of Service
Responsible for entering guest orders accurately into Toast (POS system)
Full knowledge of menu and beverage offerings
Personalize the guest experience by understanding the guests needs and offering suggestions
Ability to communicate guest requests, including dietary restrictions, to culinary staff
Perform opening and closing duties
Help to maintain a clean and presentable work environment
Maintain a positive, outgoing demeanor during service
Be safety conscious to promote the safety of oneself, co-workers and guests at all times
Adhere to company policy and procedures
Perform other duties as assigned by management
Qualifications:
Minimum 1 year serving experience in a high volume restaurant operation.
Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills.
Understands how to responsibly serve alcohol to restaurant guests.
Ability to work in a fast-paced environment while managing the needs of guests.
Ability to work cohesively with co-workers throughout the restaurant.
Possess a passion for hospitality and a love of the food & beverage industry .
Ability to work a flexible schedule.
Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Job Type: Full-time
Benefits:
Employee discount
Health insurance
Paid training
Referral program
$30k-43k yearly est. 8d ago
Porter/Housekeeper
Union Square Hospitality Group 4.1
New York, NY job
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
Porters are responsible for the overall cleanliness and organization of the kitchen and restaurant by keeping the kitchen and dining room areas clean, and ensuring adherence to proper sanitation standards. Porters are required to handle multiple daily responsibilities, display an ability and willingness to learn and take direction, and work in a team environment.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Display cooperation, sense of urgency, house pride, and an unwavering care for our guests through high integrity performance of cleaning and facility maintenance duties
* Learn and retain standard operating procedures for all sanitation duties while consistently following a timeline and cleaning project schedule
* Partner with kitchen and dining room team to promote teamwork and efficient excellence in station turnover and end of shift breakdown
* Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
* Experience in facilities or housekeeping preferred
* Ability to walk or stand for long periods of time
* English fluency and additional languages preferred, but not required
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Porter/Housekeeper, you'll enjoy:
* Competitive pay: Hourly rate of $18-$21/hour
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$18-21 hourly 12d ago
Reservationist
Union Square Hospitality Group 4.1
New York, NY job
Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City. Who you are: We're looking for an intelligent, confident, organized and thoughtful individual who exemplifies USHG's core Behaviors. The ideal candidate thrives in a fast-paced, non-stop environment, is adept at prioritizing tasks, possesses excellent communication skills both with guests as well as colleagues, loves solving problems, building long-lasting relationships, and creating positive outcomes. The ability to be strategic, flexible, proactive, calm under pressure, resourceful and efficient is in your DNA. Superior verbal and written communication skills, strong decision-making ability, sense of urgency, empathy and attention to detail is essential. What you'll do: * Consistently support a culture of Enlightened Hospitality * Possess and exhibit the drive to provide exceptional customer service. * Act as the reservations liaison between the guest and Maitre d' for the Marriott Marquis * Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality. * Exhibit professionalism when speaking to guests and communicating information * This position is in person only (not remote) What we need from you: * Experience in a front of house role in a hospitality business preferred * Customer Service * Conflict Resolution * Attention to detail * Professional, articulate, and punctual. * Knowledge of Opentable * Understanding of Microsoft Office (Excel, Word, Outlook, etc) * Full-time flexible hours (able to work days, nights, weekends, holidays) What you'll get from us: At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Reservationist, you'll enjoy: *
Competitive pay: Hourly rate of $24/hour * Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options * Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care * Time to recharge: Generous paid time off and paid parental leave to support life outside of work * Invest in your future: A matched 401(k) plan to help you grow long-term savings * Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services * Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship * Hospitality perks: 51% dining discount across the entire USHG family of restaurants * Convenience & flexibility: Pre-tax commuter benefits for transit and parking * Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. * We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong * Turn over the rocks and always be connecting dots to build uplifting experiences and relationships * Center the salt shaker with an unwavering commitment to excellence and the values that matter most * Write a great next chapter. The road to success is paved with mistakes well-handled * Bring a charitable assumption and err on the side of generosity * Leave our campsite better than we found it; always responsible for the impact of our wake * The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$24 hourly 6d ago
Support
Union Square Hospitality Group 4.1
New York, NY job
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
A vital member of the Service team, the Support role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant.
What you'll do:
* Consistently deliver a culture of Enlightened Hospitality to guests and team members
* Demonstrate a passion for food and hospitality with a sound understanding of menu items including preparations, ingredients, and plating
* Follows proper steps of service, delivering food to our guests in an accurate, efficient, and hospitable manner.
* Communicate effectively with all members of the kitchen and service teams at all times
* Ensure that the kitchen pass is stocked, organized, and all supplies are accessible throughout service
* Supports the team with setup, breakdown, and any additional needs to ensure a smooth and successfully run service period
What we need from you:
* 1+ years of experience in a support role in a full-service restaurant
* Ability to walk or stand for long periods of time
* Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
* Assist with coat check duties as needed
* English fluency and additional languages preferred, but not required
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Support team member, you'll enjoy:
* Competitive pay: Hourly rate of $11.35/hour plus tips
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$11.4 hourly 60d+ ago
Operations Manager
Union Square Hospitality Group 4.1
New York, NY job
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
The Operations Manager is a key member of Manhatta's Operations team. They play a key role in continuing to find efficiencies across the business while operating at a high level of excellence. They work to ensure there is clarity, accountability, and strategy around spending within USHG businesses. Through collaboration primarily with Supply Chain, Analytics and Facilities departments and a close working relationship with restaurant leadership, the Operations Manager will ensure that the teams have the systems and due diligence in place to ensure best decision-making regarding venue and business spends. Additional key relationships would include external vendors and trades as well as internal departments such as Finance and Accounting, Technology and more. The Operations Manager has a meaningful positive impact on both the management teams and the restaurant P&L and makes decisions in line with Budgets and Forecasts. The operation Manager will support the maintenance supervisor to achieve excellent and efficient operations regarding housekeeping, dish, and internal repairs and maintenance jobs. This position assists in ensuring all general maintenance, stewarding, and equipment maintenance projects are fulfilled by the maintenance supervisor. Lastly, this position assists in communicating and tracking necessary and preventative cleaning and maintenance needs and supports diverse operations.
What you'll do:
* Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
* Leverage all aspects of Foodager and Bevager (Craftable) to ensure best in class strategy and decision making around all spending in the Cost of Goods Sold category
* Create systems, training and leverage software capabilities to ensure that daily purchasing is always to spec. Maintain consistency of GL coding, pack sizes, uploading of recipes and depletion set up
* Create a 'Subject Matter Expert' relationship with all management that interacts with purchasing software to ensure full understanding, adoption and ease of use for all who order product
* Continuously share and coach teams on KPI's that impact weekly and period level Cost of Goods Sold
* Work closely with business leadership to ensure complete and accurate end of period inventories that accurately reflect our Cost of Goods Sold. Partner with Finance and Accounting teams, DO and restaurant leadership to ensure that the business closes the period correctly and completely, preventing period level swings and inaccuracies
* Operations Manager will work closely with USHG Facilities team to provide on-site partnership and status reports on all facilities and R&M initiatives and spends
* Closely monitor and track all contracted preventative maintenance and general upkeep work to ensure work is done on schedule and in accordance with contract. Any additional spends should be approved prior to work being done
* Track all spends and projects from approval to completion, ensuring that full scope is completed and bill is correct and approved by Operations and Facilities department
* Ensure that all Facilities and R&M vendor invoices are processed correctly through Craftable once approved. Invoices should be processed in a timely manner aligned with financial periods and closes. When discrepancies occur, partner with Accounting team to ensure accurate an accruals that are reversed in following period
* Closely monitor and maintain Craftable to ensure up to date mapping, order sheets and all SOP's related to food and beverage purchasing
* Work with DO's and USHG department leaders to create clear SOP's for ordering so that all managers can confidently place purchase orders and process invoices daily for correct product at best possible pricing
* Train leadership teams on all details of invoice processing and work with leadership to ensure daily processing of invoices through Craftable by all departments within the restaurant
* Work closely with restaurant leadership, vendors, and accounting department to limit accruals to a minimum and ensure proper and timely reversals
* Partner with DO and USHG departmental leaders in a project management capacity. Maintain timelines and communicate both internally and externally while coordinating trades and vendors to complete projects both on time and on budget
* Ensure clear communications, lead training when applicable and achieve timelines around restaurant level implementations and adoption of new technology, systems and procedures
* Lead change management with a focus on the 'why' as well as the 'how' always focusing on how the restaurants will improve and 'win' as a result
* Embody a culture of learning and growth within USHG restaurants
* Create and maintain an Operations Handbook for each business, including but not limited to, which vendor is used for what parts of the venue, specs of all furniture, fixtures, lighting, paint
* Support the maintenance supervisor for all facilities needs of Manhatta
* Monitor the operation and use of all equipment and systems
* Ensure facilities are in code and regulatory compliance with local agencies
* Oversee general cleanliness of the back and front of the house, food and beverage areas, ensuring a clean, neat, and organized work area
* Support with setting up vendors and contractors during the opening process, maintaining relationships and contracts thereafter
* Advise and assist with purchasing, receiving, inventory, and requisition procedures and daily cleaning/maintenance procedures including kitchen and dining room cleaning and sanitizing
* Support and assist the chef to ensure that the porter teams are trained, equipped, and engaged
* Communicate with operations staff for in-house maintenance issues and communicate with contracted service and repair companies for equipment repairs
* Provide on-site support for internal operators or external vendors as needed. This may include off-hours visits or communications
What we need from you:
* 2+ years of experience in an operations role
* Demonstrated experience in collaborating and communicating across teams
* English and Spanish fluency strongly preferred
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Operations Manager, you'll enjoy:
* Competitive pay and bonus potential: Annual compensation of $70,000 - $80,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Investing in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$70k-80k yearly 4d ago
Buffet Attendant
Union Square Hospitality Group 4.1
New York, NY job
Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City.
Who you are:
An integral member of our team, the Buffet Attendant plays an essential role in creating and welcoming a seamless dining experience for every guest. With attention to detail and warmth, the Buffet Attendant is responsible for the appearance, cleanliness, and replenishment of the buffet area.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Work closely with our Front and Back of House Team Members to drive our breakfast buffet service each day
* Hold one another accountable to creating memorable guest experiences
* Display great communication skills and a pleasant friendly attitude
* Demonstrate sound knowledge of our steps of service, menu items, and food preparation
What we need from you:
* Experience in a similar role, in a high-volume, fast-paced establishment
* Service-oriented mindset with the ability to multitask
* Strong communication and interpersonal skills
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Buffet Attendant, you'll enjoy:
* Competitive pay: Hourly rate of $20/hour
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$20 hourly 4d ago
Event Captain
Union Square Hospitality Group 4.1
New York, NY job
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
As an Event Captain you are an hourly supervisor who delivers thorough and thoughtful hospitality and service in a variety of environments. You nurture positive client, guest, and team interactions by embodying our core family values of hospitality, excellence, integrity, and entrepreneurial spirit, which leads to exceeding client expectations. You must have great communication skills, a strong work ethic, and a knowledgeable passion for food and beverage service, and off-premises event logistics. The ability to interact with staff, clients, and other stakeholders in a fast-paced environment while remaining flexible, proactive, efficient, and reliable is crucial to this role. The ideal candidate exudes a high level of professionalism and hospitality expertise at all times.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Take ownership of all or assigned portion of the event, which may include delivery, set up, execution, and/ or breakdown of all catering elements, demonstrating an appropriate sense of urgency and teamwork at all times
* Assign scheduled staff to Server, Bartender, Coat Check and/or Sanitation Assistant roles, supervise sign in and out, and manage breaks according to NYS wage and hour laws
* Lead proper steps of service and consistently communicate them to the team with efficiency and grace, while maintaining a sense of urgency throughout service
* Ensure constant communication with Event Chefs, other Captains, staff members, management, and the kitchen during service, through proper channels
* Inform staff members about all menus (components, ingredients, preparation, allergens, substitutions) and educate staff members about the beverage program
* Hold the team accountable for high standards of cleanliness and proper appearance throughout all areas of event venues
* Enforce venue guidelines, Department of Health (DOH) standards, and USE health and safety protocols
* Thoughtfully review all event paperwork in advance, and communicate concerns or suggestions
* Supervise and report accurate receiving, usage, and return of all beverage, liquor, and equipment via inventory sheets
* Ensure that wines, beer, spirits, and cocktails are properly handled, prepped, and chilled with ample time for service, without over-opening
* Coach staff members and holds them accountable for both 49% skills and 51% attitude and behavior
* Complete and submit post-event reports within 24 hours, including appropriate detail, to strengthen the team and improve future events
What we need from you:
* Minimum 1-2 years of experience in catered events
* On-demand availability
* Some supervisory experience required
* TIPS Certification (preferred)
* NYC Food Handler's Certificate (preferred)
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Event Captain, you'll enjoy:
* Competitive pay: Hourly rate of $50/hour
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$30k-44k yearly est. 8d ago
Kitchen Extern
Union Square Hospitality Group 4.1
New York, NY job
The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold tasting or prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions.
The Modern holds two Michelin stars, a Three Star review in the New York Times, four James Beard Awards, and the Grand Award from Wine Spectator.
Who you are:
Kitchen Externs are expected to have a strong passion for food, an eagerness to develop and build on your skills as a cook, and be an integral part of a team that values hard work and attention to every detail.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Demonstrate an eagerness to refine techniques and a desire to continually learn and grow
* Communicates effectively with the kitchen team and embodies an environment of teamwork
* Work with the prep and receiving team to receive, label, and store market deliveries
* Assist line cooks in preparing components for their stations for service and learn to set-up a station independently
What we need from you:
* Experience in a kitchen environment through education (culinary school, or similar)
* Ability to walk or stand for long periods of time
* English fluency and additional languages preferred, but not required
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Kitchen Extern, you'll enjoy:
* Competitive pay: Hourly rate of $17/hour
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$17 hourly 60d+ ago
Executive Chef
Union Square Hospitality Group 4.1
New York, NY job
The View has reopened as a newly reimagined upscale dining destination housed within the New York Marriot Marquis. New York City's only revolving restaurant, bar, and lounge, The View has undergone a complete renovation by Rockwell Group to evoke the vibrant nightlife of historic New York, drawing inspiration from classic American supper clubs.
Spanning the 47th and 48th floors, The View provides two unique guest experiences: an upper-level bar and lounge complete with a raw-bar, and a full-service restaurant on the lower level featuring live music nightly. The culinary and bar offerings highlight American classics with a theatrical twist, reflecting the character of the surrounding area. Designed to be a vibrant escape from the hustle of Times Square, The View is excited to welcome both New Yorkers and visitors.
Who you are:
The Executive Chef drives operational excellence and ensures a superior guest experience through excellent food and hospitality. The Executive Chef partners with the General Manager and Director of Food and Beverage to set, meet, and exceed the business's goals by ensuring alignment with the mission and goals of the business and the vision and core values of Union Square Hospitality Group. The Executive Chef must possess strong leadership skills, a friendly yet competitive spirit, and a passion for creating delicious food, building high-performing teams, and delivering hospitality to all stakeholders.
What you'll do:
* Consistently deliver a culture of Enlightened Hospitality to guests and team members
* Build and lead a high-performing kitchen team and maintain excellence & hospitality throughout each day's specific service periods
* Lead and coach the Sous Chef team in delivering consistent execution of food and timely flow of service through an effectively expedited service
* Continually enhance, refine, and update our culinary programming to maintain our standing as an industry leader
* Set the standard for all recipes, products, food preparations, and food execution and hold the team accountable to meeting the restaurant's specifications and commitment to culinary excellence and food safety
* Partner with the General Manager to foster a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
* Provide coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all team members
* Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
* Build trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision-making
* Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support rollouts, training, and communication of company-wide initiatives
* Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
What we need from you:
* At least 8+ years of significant culinary leadership experience in a high-volume and fast-paced environment
* Knowledge of Microsoft Office applications, restaurant scheduling, inventory, and purchasing experience necessary
* English fluency and Spanish preferred, but not required
* Ability to stand/walk for extended periods of time
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Executive Chef, you'll enjoy:
* Competitive pay and bonus potential: Annual compensation of $185,000 - $215,000, inclusive of a performance-based bonus, with consideration for your experience and impact
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Investing in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected salary for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$46k-71k yearly est. 60d+ ago
Event Operations Manager
Union Square Hospitality Group 4.1
New York, NY job
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
The Event Operations Manager is responsible for overseeing the execution of all private events hosted at Manhatta. The ideal candidate is comfortable working in a fast-paced environment and has the clarity of mind to simultaneously manage multiple events in a graceful manner.
What you'll do:
* Consistently deliver a culture of Enlightened Hospitality to guests and team members
* Lead the execution of all events in the Manhatta space, ensuring alignment and clear communication between all teams and all details are in place well advance of the event date
* Develop and maintain positive guest relationships by ensuring hospitality in all interactions, quick follow-up and follow through on inquiries and requests, and by serving as the main point of contact on the day of the event
* Ensure that all materials and F&B products required to execute events are in-house, accessible, and in good condition
* Accurately account for event sales in POS system, communicate discrepancies with sales team and accounting team
* Implement and maintain private dining steps of service by leading training and ongoing education for all team members and providing coaching and guidance, ensuring that pathways for growth and development are attainable for all
* Anticipate staffing needs within a 2-week lead time in collaboration with the event sales team and scheduling manager
* Have the ability to perform as host, expeditor, bartender, and managerial duties at any given point throughout the course of an event
* Remain current and compliant with the correct HR practices and policies and ensure DOL/Health Department compliance as it pertains to the operation
* Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
* Previous experience leading events in a similar setting
* Hospitality Degree or equivalent expertise gained from time on the job
* Strong Understanding of Microsoft Office Suite (Excel, Word, Outlook, Power Point)
* Involves standing most of the time. May involve reaching with arms and hands, bending and stooping. May include lifting and moving objects of 20lbs or more.
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Events Operations Manager, you'll enjoy:
* Competitive pay and bonus potential: Annual compensation of $70,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Investing in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$70k yearly 4d ago
Barista
Union Square Hospitality Group 4.1
New York, NY job
Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City.
Who you are:
Baristas are responsible for the preparation of coffee beverages. The ideal candidate must thrive in a high volume environment, while working closely with their co-workers in a team oriented atmosphere.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Possess a passion for coffee and ability to prepare classic espresso beverages (cappuccinos, macchiatos, cortados etc.), as well as a familiarity with current trends in the specialty coffee and tea industry
* Demonstrate an ability to dial in espresso and pull great shots consistently with the ability to create latte art
* Work with a sense of urgency and attention to detail
* Interact and communicate with all colleagues and guests with genuine hospitality
* Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
* Experience working as a barista in a similar environment
* Curious Intelligence to continue learning in the position
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Barista, you'll enjoy:
* Competitive pay: Hourly rate of $20/hour plus tips
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$20 hourly 4d ago
Restaurant Manager
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
Restaurant Manager - Metropolis by Marcus Samuelsson
The Restaurant Manager is responsible for facilitating daily operations of the restaurant. You will work closely with the culinary and front of house teams to create seamless dining experiences.
Essential Functions Include:
Upholds the highest standards of hospitality and service constantly
Maintains a positive attitude to all guest inquiries, ensuring a timely resolution
Responds to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build on guest satisfaction
Participates in neighborhood organizations to promote community awareness
Staff Management:
Maintains effective communication between all companywide departments
Demonstrates positive leadership characteristics
Hires quality front of house employees who value guest service and are committed to high standards of performance
Develops and empowers staff, mentoring them and helping them to identify growth potential within the organization
Provides training opportunities that educate and empower the team
Conducts regular team meetings and administers counseling when necessary
Supports culinary team in meeting or exceeding budget sales and profit goals
Manages team in accordance with all company policies, procedures, and standards and local, state, and federal law as applicable
Facility Maintenance:
Ensures a safe and secure working, and dining environment for all team members and guests
Take immediate action to resolve problems that are encountered on property, ensuring that Department Heads are actively involved and assisting as necessary
Physically tour and visually inspect property daily to monitor property condition, cleanliness, and quality of product and service throughout the property
Admin/Financials:
Manages payroll and maintain labor efficiency ratios to ensure guest service and cost effectiveness
Manages operations efficiently and effectively within the restaurant's fiscal and operational guidelines
Comply with local, state, and federal health department standards and comply with occupancy limits
Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures
Qualifications:
Minimum 2-3 years of experience managing a premium food and beverage operation
Experience with restaurant openings, hiring, training, and maintaining operational excellence
Knowledge of finance, HR, procurement, and operations
Proven conflict resolution and service recovery skills
Strong verbal and written communication skills, leadership experience, and interpersonal skills
Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance. (Holds required DOH Qualifying Certificate in Food Protection.)
Excellent professional presentation
Flexibility to work evenings, weekends, and holidays
We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or
aspects of the job described and may be amended at any time at the sole discretion of the Employer.
$48k-62k yearly est. 10d ago
Prep Cook - Marcus Samuelsson Restaurant Group
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
Prep Cook
Responsibilities:
To prepare specific food items on the menu; ensuring consistency, quality and accuracy of recipes.
Maintain kitchen sanitation in accordance with health department guidelines.
Set up and maintain assigned kitchen workstations.
Responsible for appropriate use of facility supplies and equipment to minimize loss and waste.
Maintain safe food handling procedures at all times.
Stores food properly and safely, marking the date and item.
Reports necessary equipment repair and maintenance to management.
Keeps work area neat and clean at all times; cleans and maintains equipment used in food preparation.
Other back of house duties as assigned by management.
Qualifications:
Minimum 1 year experience as a prep cook in a full-service restaurant.
Ability to work effectively in a fast-paced environment with the ability to prioritize responsibilities.
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
Ability to produce high volumes of work while maintaining quality per Chef's standards.
Must be able to work a flexible schedule to include weekends and holidays.
Must be able to lift / carry items up to 35 lbs. and push / pull items up to 75 lbs.
Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead.
Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell.
Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$34k-40k yearly est. 17d ago
Porter - Upper East Side
Union Square Hospitality Group 4.1
New York, NY job
Union Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafés, and bars, offering outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, USHG now includes an acclaimed portfolio of restaurants and an expanding collection of fast-casual concepts.
Born in 2017 from the kitchen of Danny Meyer's Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C.
Who you are:
Porters are responsible for the overall cleanliness and organization of the kitchen and restaurant by washing pots and pans, keeping the kitchen and dining room areas clean, and ensuring adherence to proper sanitation standards. Porters are required to handle multiple daily responsibilities, display an ability and willingness to learn and take direction, and work in a team environment.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Availability to work evening shifts
* Display cooperation, sense of urgency, house pride, and an unwavering care for our guests and food safety through high integrity performance of ware washing and facility maintenance duties
* Work with the kitchen team to keep all cookware and storage containers in good shape and returned to storage areas properly
* Learn and retain standard operating procedures for all sanitation duties while consistently following a timeline and cleaning project schedule
* Partner with kitchen team to promote teamwork and efficient excellence in station turnover and end of shift breakdown
* Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
* Experience in a kitchen support position within a similar environment
* Ability to walk or stand for long periods of time
* English fluency and additional languages preferred, but not required
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Porter, you'll enjoy:
* Competitive pay: Hourly rate of $17/hour
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
$17 hourly 22d ago
Sommelier
Union Square Hospitality Group 4.1
New York, NY job
One of America's most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994. Chef Michael Anthony's fiercely seasonal menu consists of elegant dishes with a rustic influence that showcases the restaurant's relationships with local farms and purveyors. The restaurant can be enjoyed through two distinct dining experiences: the Tavern and the Dining Room. The Tavern serves an à la carte menu in a casual, walk-in setting. The Dining Room offers fixed-price and tasting menus.
Who you are:
An integral member of the restaurant's Service team, the Sommelier is responsible for providing our guests with a memorable wine experience and ensuring the excellence and creativity of the beverage program. The Sommelier is trusted partner to fellow sommeliers, bartenders, and service staff and acts as an extension of the Beverage Director, aiding in service and operation of the wine and beverage program.
What you'll do:
* Consistently support a culture of Enlightened Hospitality
* Partner with Beverage Director to create and maintain an enticing wine program that enhances the guest experience
* Provide guests with a memorable experience by providing guidance and suggestions of wine and beverage selections
* Educate service team on wine, beer, spirits, cocktail and non-alcoholic beverage items in a way that adds value and fuels the team's desires to learn and grow
* Deliver a financially responsible wine program that results in increased sales and maintains an inventory that is in-line with the restaurant's revenue and business levels
* Demonstrate flexibility and a wide range of skills and knowledge in all service position and an eagerness to continue to learn and grow
What we need from you:
* 2+ years experience as a Sommelier or wine service role
* Availability for lunch shifts
* Strong knowledge in wine, spirits, beer, and N/A beverages
* English fluency and additional languages preferred, but not required
* Ability to stand or walk for long periods of time
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Sommelier, you'll enjoy:
* Competitive pay: Hourly rate of $11.35/hour plus tips
* Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
* Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
* Time to recharge: Generous paid time off and paid parental leave to support life outside of work
* Invest in your future: A matched 401(k) plan to help you grow long-term savings
* Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
* Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
* Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
* Convenience & flexibility: Pre-tax commuter benefits for transit and parking
* Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
* We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
* Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
* Center the salt shaker with an unwavering commitment to excellence and the values that matter most
* Write a great next chapter. The road to success is paved with mistakes well-handled
* Bring a charitable assumption and err on the side of generosity
* Leave our campsite better than we found it; always responsible for the impact of our wake
* The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
#WORKWITHUS
$11.4 hourly 18d ago
Host - Marcus Live! Bar & Grille
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in East Rutherford, NJ
Host
Responsibilities
Provide courteous, prompt service to our guests
Check voicemails at the beginning and end of every service
Understand Marcus Live Bar and Grille Host steps of service and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout the service
Be an expert in navigating Resy
Ensuring coat check is clean and organized at the beginning and end of each shift
Responsible for entering guest orders accurately into POS system (Toast) when guests order over the phone
Communicate guest requests to management when they see anything noted on Resy
Plotting the reservation book pre-service to optimize turn times and guests in the dining room for every shift
Effective and timely communication to all FOH team members throughout the service
Ensure menus are always clean. Discard any that are dirty and make sure to ask management for clean menus at the top of every shift.
Ensure excellent maintenance of the dining room
Maintain a positive, outgoing demeanor during service, with guests and co-workers
Be safety-conscious to promote the safety of oneself, co-workers and guests at all times
Interact with genuine and patient hospitality when speaking to vendors and guests; cultivate relationships with regulars
Able to multitask and cover multiple FOH roles depending on the demands of the business, including but not limited to Barista, Cashier, Food Runner, Bar Support
Have a general understanding of Department of Health (DOH) food safety standards
Perform opening and closing duties
Maintain a positive, outgoing demeanor during service
Adhere to company policy and procedures
Perform other duties as assigned by management
Qualifications:
Possess a passion for hospitality, teamwork and exceeding guest expectations
Minimum 1-year Hosting experience in a high-volume restaurant operation
Knowledge of Resy, OT, Tock or any similar reservation system.
Prior related experience requiring cash handling, excellent customer service, service recovery and problem-solving skills
Ability to work in a fast-paced environment while managing the needs of guests
Ability to work cohesively with co-workers throughout the restaurant
Ability to work a flexible schedule
Must be punctual with scheduled shifts.
Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
Tipped Position
Must be available to work evenings & weekends
Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$21k-28k yearly est. 12d ago
Brand Manager - Marcus Samuelsson Restaurant Group
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
The Brand Manager will act as the day-to-day "General Manager" of an upcoming Marcus Samuelsson CPG business, owning multiple critical aspects of pre/post-launch, including the following.
Commercialization: Partner with co-manufacturing team to commercialize primary items (2025) and future innovation pipeline (2026+)
Marketing Plans: Develop and execute 360 marketing launch plans, inclusive of PR, media, social, in-store, and experiential, in conjunction with internal and external marketing partners
Forecast: Partner with Sales and Finance leads on forecasting demand for the business + partner with the co-manufacturer to ensure production needs are properly managed
Sales Liaison: In partnership with the Sales Lead, the Brand Manager will assist/lead the following critical aspects of a retailer's new item set-up process:
Lead new item paperwork and forms, cost sheets, spec sheets, nutritional info, and marketing collateral to retail/distribution partners
Manage timelines for authorizations, slotting, promotional calendars, and category review cycles
Ensure compliance with retailer and distributor requirements
Innovation: Build the multi-year innovation pipeline aligned to growth strategy and business targets
Day-to-Day Lead: Manage budget, team meetings, Shopify site, etc...
Additional Details
Team mem Brand Manager will regularly engage with the larger CPG team: Business lead, sales lead, finance lead, creative team, external agencies, co-manufacturer, and others. Opportunity exists to engage with investors, retailers and additional partners as well
PT / FT: Open to full-time or fractional support
Geography: New York City and adjacent areas preferred
Experience: Previous 3-5 years of CPG experience (focused on food & beverage) is preferred
Job Type: Full-time
Pay: $70,499.98 - $84,903.20 per year
Hiring Manager: ***********************
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$70.5k-84.9k yearly Easy Apply 57d ago
Bartender - Marcus Live! Bar & Grille
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in East Rutherford, NJ
Bartender
Responsibilities
Provide courteous, prompt service to our guests
Prepare beverage orders for bar and dining areas, adhering to signature recipes
Understand the steps of service and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout the service
Be a menu expert, educating customers on our food & drinks menus, making recommendations based on their preferences, up-selling special items and taking orders.
Seek opportunities to inform guests about additional offerings when applicable
Responsible for entering guest orders accurately into POS system (Toast)
Communicate guest requests, including dietary restrictions, to culinary staff
Ensure guests are enjoying their meals and take action to correct any problems.
Effective and timely communication to all FOH/BOH team members throughout the service
Receive and process payments (cash and credit cards)
Prepare all menu items to standard, serving quality beverages and dishes to our guests
Ensure excellent maintenance of the bar and dining room
Maintain a positive, outgoing demeanor during service, with guests and co-workers
Be safety-conscious to promote the safety of oneself, co-workers and guests at all times
Check that restaurant equipment, including brewing equipment, is operating properly and report any maintenance needs
Interact with genuine and patient hospitality when speaking to vendors and guests; cultivate relationships with regulars
Able to multitask and cover multiple FOH roles depending on the demands of the business, including but not limited to Barista, Cashier, Food Runner, Bar Support
Help food preparation staff when necessary.
Have a general understanding of Department of Health (DOH) food safety standards
Perform opening and closing duties
Maintain a positive, outgoing demeanor during service
Adhere to company policy and procedures
Perform other duties as assigned by management
Qualifications:
Possess a passion for hospitality, teamwork and exceeding guest expectations
Minimum 1-year serving experience in a high-volume restaurant operation
Knowledge of beer, wine and spirits
Prior related experience requiring cash handling, excellent customer service, service recovery and problem-solving skills\
Ability to work in a fast-paced environment while managing the needs of guests
Ability to work cohesively with co-workers throughout the restaurant
Ability to work a flexible schedule
Must be punctual with scheduled shifts.
Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
Minimum Wage + Tips
Must be available to work evenings & weekends
Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$25k-33k yearly est. 60d+ ago
Restaurant Manager
Marcus Samuelsson Restaurant Group 3.0
Marcus Samuelsson Restaurant Group job in New York, NY
Restaurant Manager - Metropolis by Marcus Samuelsson
The Restaurant Manager is responsible for facilitating daily operations of the restaurant. You will work closely with the culinary and front of house teams to create seamless dining experiences.
Essential Functions Include:
Upholds the highest standards of hospitality and service constantly
Maintains a positive attitude to all guest inquiries, ensuring a timely resolution
Responds to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build on guest satisfaction
Participates in neighborhood organizations to promote community awareness
Staff Management:
Maintains effective communication between all companywide departments
Demonstrates positive leadership characteristics
Hires quality front of house employees who value guest service and are committed to high standards of performance
Develops and empowers staff, mentoring them and helping them to identify growth potential within the organization
Provides training opportunities that educate and empower the team
Conducts regular team meetings and administers counseling when necessary
Supports culinary team in meeting or exceeding budget sales and profit goals
Manages team in accordance with all company policies, procedures, and standards and local, state, and federal law as applicable
Facility Maintenance:
Ensures a safe and secure working, and dining environment for all team members and guests
Take immediate action to resolve problems that are encountered on property, ensuring that Department Heads are actively involved and assisting as necessary
Physically tour and visually inspect property daily to monitor property condition, cleanliness, and quality of product and service throughout the property
Admin/Financials:
Manages payroll and maintain labor efficiency ratios to ensure guest service and cost effectiveness
Manages operations efficiently and effectively within the restaurant's fiscal and operational guidelines
Comply with local, state, and federal health department standards and comply with occupancy limits
Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures
Qualifications:
Minimum 2-3 years of experience managing a premium food and beverage operation
Experience with restaurant openings, hiring, training, and maintaining operational excellence
Knowledge of finance, HR, procurement, and operations
Proven conflict resolution and service recovery skills
Strong verbal and written communication skills, leadership experience, and interpersonal skills
Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance. (Holds required DOH Qualifying Certificate in Food Protection.)
Excellent professional presentation
Flexibility to work evenings, weekends, and holidays
We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or
aspects of the job described and may be amended at any time at the sole discretion of the Employer.